Edge/Internet not working - AT&T on T-Mobile HD2 - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

Was going to edit the first thread but couldn't
Currently got a T-Mobile HD2 and unlocked it, obviously I only got edge. Issue is I cannot connect to the internet. No Opera, Facebook, Youtube, Email, Weather, nothing.
I get this error when trying to go on Opera: Cannot Connect
Dialed: Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap settings. If the problem continues, reset your mobile device according to your manufacturer's documentation and try again.
I already reset the phone entirely and still can't connect.

the default mobile data modem is probably set to tmo
settings menu all settings connections connections advanced select network. See what is in teh top dropdown.

T-Mobile Internet
T-Mobile Data
T-Mobile MMS
My Work Network
My ISP
Is there supposed to be one for AT&T? Because this is what I got in the drop down.

Tried using all of the choices in the dropdown menu and none worked. How can I get this internet working on me phone?

soviet1942 said:
Tried using all of the choices in the dropdown menu and none worked. How can I get this internet working on me phone?
Click to expand...
Click to collapse
you need to manually set up the mms and teh data services for at+t. Search for the settings, and edit the tmo ones rather than creating new, for simplicity

samsamuel said:
you need to manually set up the mms and teh data services for at+t. Search for the settings, and edit the tmo ones rather than creating new, for simplicity
Click to expand...
Click to collapse
Would they have this information in the forums?

yep, several threads with that info in.
keywords: mms data settings at&t tmous
oh and by the way, you are in teh regular hd2 section, , go HERE

Alright thanks for the heads up

samsamuel said:
yep, several threads with that info in.
keywords: mms data settings at&t tmous
oh and by the way, you are in teh regular hd2 section, , go HERE
Click to expand...
Click to collapse
Honestly I would not suggest you look in the TMO section, this is a general data issue that would apply to the TMO version or the standard HD2, you are more likely to find your answers in the standard LEO forum.

strange, two minutes in the tmo section turned up this with a cab claiming to sort the settings, and also these for mms settings
Name AT&T MMS
Server Name....AT&T MMS
Ip Address....wireless.cingular.com
Port number...80
Server Address....http://mmsc.cingular.com
Connect Via....Media Net
Message Size limit....600 (this is the max ATT will allow)
Wap Version....Wap 2.0
and THIS thread claiming to offer another cab with the settings in,
However i wasnt saying to search specifically in there, but from his post history he hasn't been in the tmous section at all. It seems a lot of people with tmous phones just scroll down the first page of xda-dev till they see 'HTC Leo HD2' and stop there without scrolling further down to the ddedicated tmo section below it.

samsamuel said:
strange, two minutes in the tmo section turned up this with a cab claiming to sort the settings, and also these for mms settings
Name AT&T MMS
Server Name....AT&T MMS
Ip Address....wireless.cingular.com
Port number...80
Server Address....http://mmsc.cingular.com
Connect Via....Media Net
Message Size limit....600 (this is the max ATT will allow)
Wap Version....Wap 2.0
and THIS thread claiming to offer another cab with the settings in,
However i wasnt saying to search specifically in there, but from his post history he hasn't been in the tmous section at all. It seems a lot of people with tmous phones just scroll down the first page of xda-dev till they see 'HTC Leo HD2' and stop there without scrolling further down to the ddedicated tmo section below it.
Click to expand...
Click to collapse
My comment was not meant to stomp on your post sam, just that the standard Leo forum gets a lot more traffic, hence a lot more answers, normally ...
But like you said that info is easy to find , if you google for AT&T mobile data settings, you find the info as well, just was kind of pointing for future reference ....

What about the Auto provider settings when you first insert a sim. When I put my ATT sim in my unlocked import HD2 it told me to choose my carrier "att, tracfone, etc" and it took a few seconds to load. My edge data worked out of the box. I believe this wizard is found under connections in the settings menu.

watcher64 said:
My comment was not meant to stomp on your post sam, just that the standard Leo forum gets a lot more traffic, hence a lot more answers, normally ...
..
Click to expand...
Click to collapse
hehe no worries, i was being sarcastic, not defensive.
polo735 said:
What about the Auto provider settings when you first insert a sim. When I put my ATT sim in my unlocked import HD2 it told me to choose my carrier "att, tracfone, etc" and it took a few seconds to load. My edge data worked out of the box. I believe this wizard is found under connections in the settings menu.
Click to expand...
Click to collapse
the regular leo comes with a pretty full list of pre configured networks, i don't think the tmous does.(why would it? supposed to be all for one network.)
however there are connectionsetup cabs floating around, could be worth seeing if it will work on the tmous.

Related

Help with APN settings/mms settings how to edit them

How can I change my mms settings. when I open messages and the click settings then click connection settings it shows the settings but will not let me edit them can anyone help with this thank you
I belive there is a way to edit these settings via cdma workshop but i dont know too much about that
I cant get the phone to connect to the work shop
Does anybody know if they have rooted this phone yet I read the forum about it it does seem like they have yet
Root is a work in progress.
What are you messing with your settings for? if your having issues just run *288 and let it do it. if that doesnt work use the RUU Update, and then reprogram your phone and use *288
I cant I have the Eris running on Cricket I have the phone, internet, text and the market running great but would like to have mms
How did you get it running on cricket? Didnt you have to flash stuff for that work, if so please post me links asap. It will inevideably lead to root.
FireSokar said:
How did you get it running on cricket? Didnt you have to flash stuff for that work, if so please post me links asap. It will inevideably lead to root.
Click to expand...
Click to collapse
I'll take another order of that link as well.
Who wants to BET hes talking about the MOTO Droid...
FireSokar said:
Who wants to bed hes talking about the MOTO Droid...
Click to expand...
Click to collapse
Quit trying to correct me in every forum i post in.
FireSokar said:
Quit trying to correct me in every forum i post in.
Click to expand...
Click to collapse
Talking to me? If so, I meant that as I'm confused as to whether he did mean the Droid or not.
Nice ASSumption though.
Change PRL, network settings
dial ##778 then edit settings
so some body finde out how he did to make it work on criket?
wat about using APN Backup & Restore?
deseo said:
so some body finde out how he did to make it work on criket?
Click to expand...
Click to collapse
no, as above, edit security settings in epst
uhhh, yoo hooo! guys, the htc based android phones are dirt simple to program for use on another network..
I've had my eris running full on alltel over two months now with the unl. data plan. Never looses 3G, alltels 3G coverage is wicked sweet.
Getting Voice & SMS working:
Get current .PRL file for your network(alltel, sprint, vzw, cricket, etc..), google for it. Mount your phone thru USB, drag the PRL to the root of the SD card.
Unmount
Dial##PRL
Enter SPC code
Select PRL from SD
Restart Phone
Activate phone with your carrier, lie about what phone it is, i told alltel i'm a Samsung Delve, a phone they have.
They'll tell you to *228 it, this will work perfectly after you've programmed the PRL described above.
Hang up with them.
Getting data to work:
Dial ##PST send.
Enter SPC code
Go to security...
Google for those settings for your carrier and enter all that is asked for in that menu screen.
Do nothing else, restart the phone.
Now, setting up MMS on the Eris is a pain, I still can't get it.
When going to Messages, Settings, Connection settings, ... i am not allowed to edit those settings, they're stuck at vzw values.
IF .. and ONLY if I install the "quick settings" app in the market, disable mobile network, THEN go to messages, connection settings, .. i can now edit those values and change them to alltel's mms addresses... go home, them go back into messages, connection settings, all is saved, good. If I go and re-enable mobile network, ... the mms connection settings switch back to vzw... GAHH!!!
stevey500 said:
IF .. and ONLY if I install the "quick settings" app in the market, disable mobile network, THEN go to messages, connection settings, .. i can now edit those values and change them to alltel's mms addresses... go home, them go back into messages, connection settings, all is saved, good. If I go and re-enable mobile network, ... the mms connection settings switch back to vzw... GAHH!!!
Click to expand...
Click to collapse
It's probably just allowing you to input settings but unable to save them due to lack of permissions. Looks like MMS is screwed until root gets here :\
how do you get web working on crickets network ive change the settings from the security but still no luck.

ROM Issue with MMS Settings

Hi All,
Not a flaming thread at all this but I hope an informative one. I love the Energy ROM and the fact that I mention it here is not to say it is a bad ROM.
I have been battling with MMS settings on my HD2 for a long time. I have never managed to get it to work at all, whatever settings I tried.
The issue it seems was the ROM I was using, the Energy ROM is one in particular. Possibly more but I have had the problem for so long I can't remember what other ROMs gave me problems.
What I can say is that in desperation, ran out of ideas, I tried changing ROMs with the sole intention of testing MMS settings and there it was, I changed to the Artemis ROM and all was well, MMS settings worked.
I am going to do further tests to be 100% sure but one thing I have noticed was that with the Energy ROM I couldn't select 'celular Line (GPRS), it was always greyed out to 'Celular Line'. I think this might have been the problem but as I say some confirmation of that required.
Here are the O2 settings:
http://mobileguide.o2.co.uk/devices/device.jsp?deviceId=614&tab=8&step=2&settingId=2897
I hope this helps someone.
Neo
those data settings are for the mobile data connection, , , mms wont send over that data network. O2 require a wap data modem set up too, purely for mms to send over.
when connectionsetup runs at first boot with an o2 sim, it sets up two data accounts, 'mobile web' and 'o2 active'.
mobile web is for, well, mobile web, and runs at full data speed, and the o2 active account is what the mms server settings are pointed at, and connects to o2's wap server.
have a peek HERE for o2 active settings.
The thing that confused me for ages is that when you go to settings connections connections manage existing connections,, it only shows you the 'mobile web' account, until you go to 'advanced - select networks' and change the top dropdown to 'o2 active', when you can then view/edit that account.
dont forget to change that top dropdown back to mobile web, cos if you leave it set to o2 active (like i did today) it uses the wap server for all your data, which isn't as fast as the mobile web server.
samsamuel said:
The thing that confused me for ages is that when you go to settings connections connections manage existing connections,, it only shows you the 'mobile web' account, until you go to 'advanced - select networks' and change the top dropdown to 'o2 active', when you can then view/edit that account.
dont forget to change that top dropdown back to mobile web, cos if you leave it set to o2 active (like i did today) it uses the wap server for all your data, which isn't as fast as the mobile web server.
Click to expand...
Click to collapse
I got confused for a while and spent ages trying to work it out. If you go Settings>Connections>Connections, under here you should find two titled sections, Proxy Internet and My Work Network.
What I have is under:
- Proxy Internet>Manage existing connections: contains the mobile web settings
-My Work Network>Manage existing connections: contains the o2 active settings using wap server.
One other thing to check is go to the Sense Message tab and go: All Messages>Menu>Setting>Options>Menu>MMS Server select the o2 MMS (might be named differently depending on ROM). You'll find a list of server details, don't need to touch these, the only thing to check is "Connect via" option and make sure it points to My Work Network. This will pick up the correct wap settings.
Just thought I'd offer my findings.
Neo_XDA said:
Hi All,
Not a flaming thread at all this but I hope an informative one. I love the Energy ROM and the fact that I mention it here is not to say it is a bad ROM.
I have been battling with MMS settings on my HD2 for a long time. I have never managed to get it to work at all, whatever settings I tried.
The issue it seems was the ROM I was using, the Energy ROM is one in particular. Possibly more but I have had the problem for so long I can't remember what other ROMs gave me problems.
What I can say is that in desperation, ran out of ideas, I tried changing ROMs with the sole intention of testing MMS settings and there it was, I changed to the Artemis ROM and all was well, MMS settings worked.
I am going to do further tests to be 100% sure but one thing I have noticed was that with the Energy ROM I couldn't select 'celular Line (GPRS), it was always greyed out to 'Celular Line'. I think this might have been the problem but as I say some confirmation of that required.
Here are the O2 settings:
http://mobileguide.o2.co.uk/devices/device.jsp?deviceId=614&tab=8&step=2&settingId=2897
I hope this helps someone.
Neo
Click to expand...
Click to collapse
Just in case someone follows this link and gets confused, the settings in it are for contract, not pre-pay.
Pre-pay:
APN - payandgo.o2.co.uk
Username - payandgo
Password - password
Proxy Tab - 'This network connects to the internet' should be ticked. That's all. No further details are necessary.
What NRG rom are you using? To avoid having to enter anything manually, after flashing one of NRG's rom, when the phone automatically configure network with O2 SIM at first boot, simply select prepay or contract (postpay?) as appropriate. Soft reset. After phone reboots, hit Start, go into Settings, Connections, Connections, then on the Task tab tap ' Automatically configure connection'. Allow it to do its thing, then soft reset. I haven't had to manually enter data or MMS settings for my O2 prepay sim in an NRG rom for a long time : )

Battery Issues. “SOLVED”!

Hi Guys!
All we have crossed Battery Issue.... just like I faced. I managed to found a good message released by some one on Internet today.
Sorry for no able to post outside links, The site is http: //blog.walshie.me/2010/11/15/htc-mozart-telstrabattery-issues-solved/
Here we go, the Message are:
My Coding Adventures
Not just another blog
Updated: HTC Mozart & Telstra–Battery Issues. “SOLVED”!
with 40 comments
Since the Mozart was released in Australia about 3 or 4 weeks ago, there has been a public uproar about the battery performance. Sometimes I haven’t been able to get 6 hours out of a fully charged battery with push email on.
I’ve been working with a technician from Telstra for the last 2 weeks debugging the issues. The root of the cause has come down to the way the Phone is configured to operate on the Next G network. By default, the phone uses the telstra.wap APN (Access Point Name) to connect you to the interwebs. Now the telstra.wap APN allows you to access internal telstra services like Mobile Data Usage & MyBill etc.
The “issue” isn’t one that “we” fully understand at the moment, it could be a configuration issue on the Telstra network or a software configuration change on the device. But Telstra understand the issue and are actively working to get a fix.
A workaround is available for all those who can’t wait for a ROM upgrade. All you need to do is add an APN in the “mobile network” configuration settings. The APN is “telstra.iph”.
Now this APN is specific to devices that require PUSH email & use a fair amount of data. The APN transparently proxies all your HTTP & HTTPS traffic over the Telstra network and improves the battery life 300%! I went from 6 hours to over 24 hours battery life.
To set the APN, go to Settings > mobile network. Scroll right to the bottom and click “add apn”. In the APN box, type “telstra.iph” and click the tick icon in the Application Bar.
Now, this is by NO means a permanent fix. What this does is provide a temporary solution for us while Telstra & HTC work on a fix.
The only “issue” with hard setting this APN, you can no longer get to the “My Bill” part of the Telstra Portal, you can still see “my data usage” and everything else.
Update: While hard setting the APN fixes the battery issue. It appears it stops people from purchasing apps via your Telstra bill. This is because the default proxy inserts billing identifiers as headers when you click “buy” via the Marketplace app on your phone. Now you”re using a DIFFERENT http server (the iPhone specific ones), which don”t know about the Windows Phone marketplace headers. To get around this, click the “change payment method” link before you click the buy button. This will give you the option of registering a new credit card.
Best Regards
USA using Mozart
Ok, I'm using a Telstra Mozart with an AT&T SIM card. Will this work for me? Usually if I change the APN I lose my service.
I have flashed the TMob_AT ROM by Ansar
Thanks for posting a 4 month out of date fix for a SPECIFIC issue only on TELSTRA to do with their APN, which was fixed months ago.
This post is totally useless and in fact incorrect as was resolved in December.
If anyone changes their APN because of this post, they are idiots.
Wind Dancer said:
Ok, I'm using a Telstra Mozart with an AT&T SIM card. Will this work for me? Usually if I change the APN I lose my service.
I have flashed the TMob_AT ROM by Ansar
Click to expand...
Click to collapse
No, don't change it, you are not using Telstras network, and if you are they fixed it months ago.
I really have no idea why the OP pasted it here, pure stupity.
It was regarding an issue with the TELSTRA NETWORK NOT THE PHONE.
Do not use these settings if you are not in australia and on telstra. It will not work anywhere else in the world, and it has been resolved locally. Does not help in Aus any more either.
@OP [original poster] does your phone work with that APN change? probably not! while your enthusiasm is valued, misinformation is not! Test before you post!

[Q] MMS On Unlocked Titan

This very well may be an OS issue, but I figured I'd bring it up here in case it only pertains to the Titan.
To be clear, this is an unlocked AT&T HTC Titan. Not a Euro or any other import version.
I am trying to get my MMS to work on I-Wireless. Data works and everything, it's the MMS that's giving me a hard time. The HTC app doesn't seem to be setting the MMS up correctly, and I can't set it manually.
This is what I would need to put in manually,
Access Point: wap1.iwireless.com
User Name: none
Password: none
Authentication: Normal
Home Page: *It won't let me post the webpage, cause I'm a noob *
Phone IP: automatic
Proxy Server address: 209.4.229.31
Proxy port number: 9201
Seeing as you all have Titans, I don't think I need to list the very limited Cellular APN.
Help? :/ I really don't want to jailbreak my brand new phone.
RyanGross said:
This very well may be an OS issue, but I figured I'd bring it up here in case it only pertains to the Titan.
To be clear, this is an unlocked AT&T HTC Titan. Not a Euro or any other import version.
I am trying to get my MMS to work on I-Wireless. Data works and everything, it's the MMS that's giving me a hard time. The HTC app doesn't seem to be setting the MMS up correctly, and I can't set it manually.
This is what I would need to put in manually,
Access Point: wap1.iwireless.com
User Name: none
Password: none
Authentication: Normal
Home Page: *It won't let me post the webpage, cause I'm a noob *
Phone IP: automatic
Proxy Server address: 209.4.229.31
Proxy port number: 9201
Seeing as you all have Titans, I don't think I need to list the very limited Cellular APN.
Help? :/ I really don't want to jailbreak my brand new phone.
Click to expand...
Click to collapse
OS level fault, I'm assuming htc connect has failed you?
Yes, and after reading more into the OS forum I've found at least one solution...which I have no idea how to implement
I'll go ahead and move over to the OS side.
RyanGross said:
This very well may be an OS issue, but I figured I'd bring it up here in case it only pertains to the Titan.
To be clear, this is an unlocked AT&T HTC Titan. Not a Euro or any other import version.
I am trying to get my MMS to work on I-Wireless. Data works and everything, it's the MMS that's giving me a hard time. The HTC app doesn't seem to be setting the MMS up correctly, and I can't set it manually.
This is what I would need to put in manually,
Access Point: wap1.iwireless.com
User Name: none
Password: none
Authentication: Normal
Home Page: *It won't let me post the webpage, cause I'm a noob *
Phone IP: automatic
Proxy Server address: 209.4.229.31
Proxy port number: 9201
Seeing as you all have Titans, I don't think I need to list the very limited Cellular APN.
Help? :/ I really don't want to jailbreak my brand new phone.
Click to expand...
Click to collapse
Htc connection setup should install all settings needed. If that fails maybe look at possible os problems
Sent from my sensation xl using xda premium
Dcmafia said:
Htc connection setup should install all settings needed. If that fails maybe look at possible os problems
Sent from my sensation xl using xda premium
Click to expand...
Click to collapse
Actually I've had it fail to install the settings from my o2 sim, they've updated it twice since so it hasn't always worked as expected.
ive got the same problem. AT&T unlocked phone running on T-Mobile. wont sent mms
Hmm. And you've already tried setting it up in settings>cellular>apn settings?
Odd. There is probably some hidden diagnostic program, but I don't know of anyone who has found it. ##DATA# doesn't yield any settings to change, so it might be something else.
I had the same problem in the UK with O2 due to the fact that they wont support the phone yet as they have not released it.. I just put the settings into APN and it now sends and recieves MMS without a problem. I was so fustrated at first when O2 sent me a message saying to contact them for settings then told me they couldn't supply me with details.. Only had the phone for 4 days very happy with it now
damian.s said:
I had the same problem in the UK with O2 due to the fact that they wont support the phone yet as they have not released it.. I just put the settings into APN and it now sends and recieves MMS without a problem. I was so fustrated at first when O2 sent me a message saying to contact them for settings then told me they couldn't supply me with details.. Only had the phone for 4 days very happy with it now
Click to expand...
Click to collapse
Odd I didn't have to manually setup on O2 and as it sets up the same way as the hd7 which is carrier specific a bit ****ty on O2's part
I have same problem on my titan. No HTC connection setup in marketplace and no other options to modify MMSC, proxy and some other things. =(
Any ideas?
pithanks said:
I have same problem on my titan. No HTC connection setup in marketplace and no other options to modify MMSC, proxy and some other things. =(
Any ideas?
Click to expand...
Click to collapse
If you're sim is from a main operator not a virtual provider a hard reset may fix the mms issue otherwise at the moment there isn't a wy to fix this without modding the registry, you could of course contact HTC and ask why connection setup wasn't provided on your phone.
frontieruk said:
If you're sim is from a main operator not a virtual provider a hard reset may fix the mms issue otherwise at the moment there isn't a wy to fix this without modding the registry, you could of course contact HTC and ask why connection setup wasn't provided on your phone.
Click to expand...
Click to collapse
HTC connection setup was appeared in marketplace later and it set current carrier automatically.
Now MMS is working fine.
Thanks,
wais

[Q] Lost MMS and group texting

So I upgraded from the Titan to the Titan 2. Both are unlocked on Telus for use here in Toronto.
On the Titan 2 trying to run the HTC Connection app fails. On my original Titan it configures fine. On my Titan 2 MMS fails and group texting. On my original Titan it works fine.
I feel that essentially they are the same phone so it should work on both unless there are hardware changes be. I took out my sim card to test these functions and it just doesn't make sense. And why would the Titan 2 not recognise my carrier while the original Titan would?
APP "connection setup" does not work on Titan II
APP "connection setup" can run well on a Titan to fix MMS problem, but it does not work on Titan II. It shows Carrier does not exist in database. Do anyone know how to fix it? Or we can only wait for HTC update this APP?
BTW, I unlocked my phone using code to use a non ATT sim.
xuegaoche said:
APP "connection setup" can run well on a Titan to fix MMS problem, but it does not work on Titan II. It shows Carrier does not exist in database. Do anyone know how to fix it? Or we can only wait for HTC update this APP?
BTW, I unlocked my phone using code to use a non ATT sim.
Click to expand...
Click to collapse
Glad to know it's not just my phone only having this issue. I'm wondering if we should call HTC on this one?
Is there any way to manually configure the APN setting? I will be getting a Titan 2 for use in UK and would love to know how to get around this.
Yes you can manually configure the APN but those settings are very limited in comparison to Android phones. There is no seperate settings for data and MMS.
Btw, I called HTC support. They are unaware of the issue. They found it strange and were unable to help me. I asked for the protocol to escalate the issue to ensure HTC is made aware of it and he asked me to send an email through support so I have. I guess we'll see what happens.
pistol44 said:
Yes you can manually configure the APN but those settings are very limited in comparison to Android phones. There is no seperate settings for data and MMS.
Btw, I called HTC support. They are unaware of the issue. They found it strange and were unable to help me. I asked for the protocol to escalate the issue to ensure HTC is made aware of it and he asked me to send an email through support so I have. I guess we'll see what happens.
Click to expand...
Click to collapse
Vote for this feature directly from windows here!
w indowsphone.uservoice.com/forums/101801-feature-suggestions/suggestions/2284247-apn-and-mms
WP7 sets your settings APN DATA/MMS on the first start (after a factory reset). If you have a known common carrier then the settings are loaded automatically, but if you had AT&T and then unlocked and simply swapped sims (obviously everybody does) the titan or for that matter any wp7 phone does not change the MMS settings.
"Automatic Data Configuration" is run on the first-run then disabled until the next factory reset.

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