problems sending & receiving MMS - Hero, G2 Touch Q&A, Help & Troubleshooting

running VanillaEclair 4.0
and 15.14 radio
not really sure what the problem is but i cant send or receive mms. itd be kinda nice seeing as my girlfriend is like 6 hours away.

Recheck your APN settings. I've seen some threads with list of correct APN settings for various networks, but I can't find any right now on XDA. Here is one from androidforums, though:
http://androidforums.com/htc-hero/45005-mobile-network-apn-settings.html

Related

Can't send MMS on Vodafone...?

How do everyone...
I've got a pink Hero from mobiles.co.uk for my girlfriend (really it is for my girlfriend) and I'm having the strangest issue with MMS on it.
If I send a message to myself, it sends it fine and receives it fine.
If I send it to another phone, it sends fine and the person receives it fine.
However, If I get one sent to my phone from another phone, it wont receive it.
I just can't understand why, is there anyone here who can actually receive MMS messages from someone else who is on Vodafone?
I haven't bothered posting my APN settings just in case its a known issue but I will do if some people can send messages. I'm on Modaco 2.6 too.
Cheers
Nobody on Vodafone here and tried to send an MMS?
Come on, let us know if you can or can't... be helpful
same here
my Hero was receiving mms ok, then just stopped cant receive any now, on vodafone cant seem to find out why, starting to annoy me, no bluetooth and now no mms why did i buy this peice of sh** aarrgghh
at my local (AUSTRALIA) virgin/optus/vodafone store he has a magic vodafone & i have a hero optus & we were testing this as i was setting up my MMS & all worked ok
SEARCH:
http://www.google.com/cse?cx=000825...+hero&sa=Search&cof=FORID:0&ie=utf-8&oe=utf-8
having the same trouble on my Hero.
UK vodafone, using MCR 2.2 ROM (will update soon!), MMS worked pre uprgade, but now does not. Tried all sorts of APN settings.

MMS Woes, this can't be right.... can it?

This is without doubt the most hassle I have ever had setting up picture messaging.
Ok here goes..
I'm with T-Mobile UK, I have called them up and asked to have MMS capability turned on to which they said all I needed to do was send an MMS and it would automatically enable it for me. I checked my APN settings to make sure they were good to go and went for it.
Sending.....
I don't have a very good signal so at first I thought that might have been the issue. I hung about for an hour or so though, making some funny shapes etc trying to get a sign of the MMS sending.
Sending.....
I trawled the internet looking for any settings that I may have missed out. Meanwhile I found a window where the signal was OK (3bars). I searched my entire lunchbreak until I found that the Galaxy SII doesn't have any support from T-Mobile regarding MMS settings so you need to go directly to the Samsung support page. I had the MMS settings configuration file sent and installed.
Sending.....
I deleted the file that was apparently "sending" and started from scratch. Watched it for a good 10 mins.
Sending....
I turned on the data on my phone, so that I could check the internet and low and behold it sent.
What is going on? Is this normal behaviour for the Galaxy? Any and all MMS compatible phones I have ever had my hands on automatically enable data in order to send and recieve MMS pictures. I made sure that the auto recieve function was on as I couldn't believe what I had witnessed. The Desire that I had before the Galaxy worked fine on it's own, I only needed to actually enable the data connection properly when I wanted to browse the internet or check my email.
Is this the case or have I missed something? Seems like a massive mistake from Samsung if that is the case.
Any help would be appreciated... if it's needed
Anyone? Really annoying this lol.

At&t users with galaxy s2 international, mms problem need help please....

I am in the US and have a international galaxy s2 on AT&T...My phone is fully rooted, and I am currently running Batista70 FOXHOUD EDITION 2.1 but i cant seem to get my mms on a consistant basis....I have tried several roms so I am pretty sure it isnt that, I can send mms and have a great 3g signal but most of the time I cant recieve my mms...I can browse the internet and download from the market just fine but there again I cant seem to get the mms to recieve...It seems like on a fresh rom install i get the mms fine but then after a day or so I go back to not being able to recieve one at all...I have tried different apn settings and have made sure I am on the right AT&T data plan (HSDPPB) as mentioned in this thread (http://forum.xda-developers.com/showthread.php?t=1109983) and I still cant get anything consistant on RECIEVING! It has really been agravating and I would love to figure out what I can do to get this working right, I dont know if it is the modem software??? Is it my apn settings??? I have tried different things and still nothing so any help would greatly be apprecitated and I have noticed alot of other people in threads seem to be having this problem so if we can figure it out I would love to make a thread to help out others...thanks in advance...
did you talk to your provider, they may have adjust or refresh your account settings from their end.
That's very weird actually, i used to have issues sending MMS but i never had any issues receiving them.
Cosmic Blue said:
did you talk to your provider, they may have adjust or refresh your account settings from their end.
Click to expand...
Click to collapse
i have talked to at&t and finally got them to change my account and settings so I know for 100% that I am on the right rate plan and settings......
I to was having problems with MMS on ATT but my problem was sending them not receiving though. After I was sure I had the correct apn setting a customer services specialist had me do this. Try opening your phone dial pad and entering *5005*7672*+13123149810# then the green phone button. This is suppose to reset your sms/mms setting back with the network. Long and behold it fixed my problem of sending mms.
just to double check something - are you leaving your data (edge or 3g) enabled? disabling the phone's data connection will prevent mms from coming through.

[Q] Is anyone else unable to send pictures in their text messages?

Whenever I send a picture in a mms it spends a long time "queued for sending" then it fails. I've verified my APN settings. Are other people able to send pictures with no problem?
i havent had this issue, try resetting your APN.
if the problem persists contact your mobile service provider
imgoingtowin said:
Whenever I send a picture in a mms it spends a long time "queued for sending" then it fails. I've verified my APN settings. Are other people able to send pictures with no problem?
Click to expand...
Click to collapse
Hi , I've had that problem for a few weeks now, despite that I have a separate APN set up solely for MMS (read somewhere sometime agao that its best to have 2 APNs, one with all of the necessary settings for intenet etc and then one optimised for MMS, keeping the the internet one tagged as your main live/enabled APN, the phone will still se the MMS apparently). I've checked my settings, and nothing has changed since when I was last able to send them, however I have to admit I don't use MMS very often and I can't really remember for sure exactly when I was last able to send an MMS successfully.
stonegroover said:
Hi , I've had that problem for a few weeks now, despite that I have a separate APN set up solely for MMS (read somewhere sometime agao that its best to have 2 APNs, one with all of the necessary settings for intenet etc and then one optimised for MMS, keeping the the internet one tagged as your main live/enabled APN, the phone will still se the MMS apparently). I've checked my settings, and nothing has changed since when I was last able to send them, however I have to admit I don't use MMS very often and I can't really remember for sure exactly when I was last able to send an MMS successfully.
Click to expand...
Click to collapse
Oh really? I read that having more than one APN screws it up and it's best just to have the one.
From here:
When you set up the APN that you have posted in your question make sure you save it & erase all the other APNs that could be showing
Click to expand...
Click to collapse

MMS Issues - FIXED!!!

Edit: Found a fix for this.
I downloaded about 6 different texting apps and the only one that fixed my MMS issues was Textra, and I had to configure it in a very specific way.
Downloaded Textra
MMS
Use MMS for Group Chats = CHECKED
MMS Settings
Prefer WiFi = Unchecked
Activate Mobile Data = CHECKED
T-Mobile WiFi Calling Fix = Unchecked
APN Settings
Manually Configure APN = CHECKED
MMSC: http://mms.vtext.com/servlets/mms
MMS Proxy: *leave blank*
MMS Proxy Port: 80
Save the settings and reboot your device and test it out.
I tried to do similar settings on other texting apps but none of them fixed my MMS issues. Now with Textra they send super smoothly. Some apps won't even let you configure the APN. I tried this in Handcent and GoSMS and it didn't work. I also can't change the default APN settings within the phone.
I believe the specific thing that got this to work was the Activate Mobile Data = CHECKED option in Textra.
Thanks to all in the thread that previously mentioned using Textra!
The Z3V is now a perfect phone LOL
Original Post was here:
Wondering if anyone else runs into MMS issues on their Z3V? Mine is incredibly slow at both sending/receiving MMS. I am using the Verizon Messages App, I have tried almost every other Messaging app out there (Handcent, Textra, GoSMS, etc...) and none of them solve the problem.
Verizon Messages had potential as the Tablet/PC versions are able to use MMS over a Data/Wifi connection (rather than the MMS-specific data). Unfortunately, on the phone versions of the app, it only seeks through data/wifi if a regular MMS-data connection is not available. I've contacted VZW about this issue before and they've tried escalating my case and I've spoken to developers and voiced my concerns. Still no fix unfortunately.
I thought the MMS issues were inherent to VZW's network, however, iPhone users have absolutely no problem receiving or sending MMS from/to Android users. (Obviously when they send to iPhone users it uses data through iMessage).
The poor MMS performance makes group-texting very frustrating with my friends. Yes, there are alternatives like whatsapp, hangouts, that use data, but that forces other users to download those apps. (And Hangouts is super broken as is).
Wondering if anyone has figured out a solution for getting lag-free group messaging/MMS on their Z3v? I've also tried messing with the APN settings but everything is grayed out.
On another note, I will randomly get messages "No APN present on device", anyone else get those?
Click to expand...
Click to collapse
I use textra and group text alot. When I'm in a place with good cell service group texts are great. However at my parents house where the service is not good as in barely can make phone calls, group texts come in bunches. Also get the apn error message and I tap the notification and all the texts come through.
I use regular text messaging app and I've never experienced problems. Maybe do a quick reboot to see if it helps?
GigaSPX said:
I use regular text messaging app and I've never experienced problems. Maybe do a quick reboot to see if it helps?
Click to expand...
Click to collapse
No a reboot does not fix the issue. Maybe it's the area I'm in (Los Angeles County) that is dealing with a ton of bandwidth? But it still doesn't explain why iPhone users are able to use MMS just fine.
VZW has even gone as far as sending me a beta version of their newer app to try to run some testing, but that ended up getting replaced with a newer release of which nothing was fixed.
I have a Z3 from Tmobile and sometimes I can't download MMS...... or don't recieve them until much later. Sometimes I only recieve the replies from people, not the original sender.
I've never had a phone that didn't have a hickup or two or three with MMS from time to time. My opinion it has much less to do with the app or phone than it does with the current status of the network.
pchain said:
I've never had a phone that didn't have a hickup or two or three with MMS from time to time. My opinion it has much less to do with the app or phone than it does with the current status of the network.
Click to expand...
Click to collapse
If that's the case, why do iPhone users have no problems with their MMS on verizon? And no I'm not referring to iMessage. I mean when they are sending/receiving group texts to Android users.
We can have our phones side by side, and the iPhone users will receive the group message a whole minute faster than us android users. And yes the original message was sent from an android device.
ConanOBrien said:
If that's the case, why do iPhone users have no problems with their MMS on verizon? And no I'm not referring to iMessage. I mean when they are sending/receiving group texts to Android users.
We can have our phones side by side, and the iPhone users will receive the group message a whole minute faster than us android users. And yes the original message was sent from an android device.
Click to expand...
Click to collapse
Ha, well if iPhone never has problems then you proved my generalized opinion on the matter wrong. My apologies. I've honestly never owned an iPhone and used it as my daily driver, much less time tested it against Androids. I have however been technical support for iPhones in my family and to say there are never issues is not exactly true either, it's just much less often when it comes to MMS.
pchain said:
Ha, well if iPhone never has problems then you proved my generalized opinion on the matter wrong. My apologies. I've honestly never owned an iPhone and used it as my daily driver, much less time tested it against Androids. I have however been technical support for iPhones in my family and to say there are never issues is not exactly true either, it's just much less often when it comes to MMS.
Click to expand...
Click to collapse
No need to apologize, you're correct, an iPhone isn't going to be perfect either. While they do run into their occasional hiccups with MMS, our Android hiccups seem to be constant. It's quite frustrating to be on a group text with 5+ friends and the Android users are getting incredibly delayed messages. By the time the messages come in, the topic of conversation has past.
It just makes me wonder, what about Android devices (on VZW at least) is causing the craptastic MMS issues that iPhones don't seem to have a problem with. Although these MMS issues are infuriating, it's not enough to make me switch to an iPhone. There are just too many features I love on the z3v (and Android in general).
I have to post here so I can say I have had an online conversation with ConanOBrien.
My wife has problems with her Z3v, but I don't, we can get the same MMS message and I will have no problems and hers will indicate it couldn't download the MMS . Same with sending hers has a problem mine doesn't, same room feet away from each other.
I blame an app, I have very few apps but she has a few games, I think maybe one may be accessing her MMS and causing a problem, only logical answer I can think of.
I avoid the Verizon default SMS. I switched the google messenger app for my default SMS. It works like a charms and real smooth
I typically install Textra right when I get a new phone but haven't felt the need yet except that I wish it had a dark mode which Textra has.
Another reason I have not installed 3rd party apps is that I wanted the phone to earn my trust on its own merit which it's done so far.
Sent from my D6708 using XDA Free mobile app
Bump. I found a fix, used Textra, updated first post!
Conan, thanks for posting. What was it exactly that corrected the probelm
Bobby Buggs said:
Conan, thanks for posting. What was it exactly that corrected the probelm
Click to expand...
Click to collapse
I updated the first post with the instructions on how I fixed it. I believe the combination of manually setting the APN as well as checking the box to "Activate Mobile Data" within Textra is what got it to work finally
I tried this, same everything. Does not work for me.
EDIT: Went back to using Hangouts. I disabled "Queue background data" in power management and I was able to download/receive my mms. Need to further test.
Had an opportunity with Wife's phone not receiving MMS, what I found was mine had "roaming MMS" checked hers did not, once I checked it hers worked.
Open messaging app, click the three dots in the upper right hand corner, settings, find "MMS roaming" and check it.
Thanks for this, I was having problems receiving mms. I tried your steps and my problems are gone. I was going to return the phone, so glad I don't have to now.
Sent from my D6616 using Tapatalk
Can I set up Textra and still use Hangouts as my default? Or do I have to only use Textra?
id3alistic said:
Can I set up Textra and still use Hangouts as my default? Or do I have to only use Textra?
Click to expand...
Click to collapse
I am not sure if that will work. I couldn't get any other app to work with my MMS settings other than textra. Other apps like Handcent allowed me to manually configure my APN, but none of them had the "Activate Mobile Data = CHECKED" setting, which I believe was key to getting it to work.

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