HTC HD2 headset icon problem - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

I bought a new HTC HD2 few weeks back. Since yesterday I'm facing the following issue: On top of the screen its showing the headset icon, because of this I'm not able to talk/hear on phone. When I do insert my headphone phone, the icon remains and then I'm able hear/talk on phone. When I pull back the pin of headphone, the problem still remains. Is there any way to remove the headset icon? I'm frustrated.....I have done factory reset thrice...the problem is not gone....please help

You might want to do a hard reset again or look in to returning your phone to the manufacturer. The 3.5 mm receiver orifice might be damaged...

Hi, thanks for reply. No, its not getting solved by another hard reset. I finally contacted and told everything to HTC technical support guy on the phone, he told me to show my mobile to their authorised center(which you said that too). I'll be doing it today and will update you with that....

The guy told me that the mother need to be replaced...........would take 2-3 days...

Sorry, the mother board needed to be replaced, the guy said. It hasn't been done yet. He told me that he has ordered for one, haven't reached yet...

Got my phone back
I finally got my phone yesterday. Everything is fixed except for one small thing. A small problem I found was that there was no small icon getting displayed (which we click), which comes on top next to "To:" while sending sms, which helps us to add recipient for the SMS. Now I have to click on the menu link to add recipients. I guess i would call the guys again for that....but its not a big issue.
Nevermind I was told that the hardware was originally having some problem. Maybe thats why the charged battery can now run for more than one day. Earlier I was charging it everyday. Due to moisture(during rain) the problem(headset icon) could have come. We need to take extra precaution during rain. He told me that we should put phone inside the leather cover upside down, otherwise moisture can come at where we put the headset jack. I hope this helps someone....

Solution
Had the same problem,
Installed an app, via a website, code.google.com/p/toggleheadset
Funny thing is that after installing, the app won't show in the main menu. But go to the home screen, find some empty space, press the + sign in the right bottom of your screen, select widget and Headset Toggle Widget.
It works, not the way it should, but hey... you can use your phone again..

If your phone's out of warranty, open it up and use a needle to lift up the pin in the 3.5mm socket that is activated even when no headphones are inserted. If you don't wanna open it, wriggle a stick in the hole or forcefully insert and remove your headphone jack a few times. That should do the trick!

My HTC is away show icon headphone and it can't talk.
I found solution for fix it call app in market "HTC Headphone Fix"
======================================================
If your HTC the headphones and mic icon showed up onscreen and can't turn it off...even though nothing's plugged. Your HTC it stuck headset icon.
So you can't talk with normal mic on your phone , Only use with smalltalk.
This widget can fixes problems with the 3.5mm headphone/headset fix jack HTC on android
- Fix HTC the headphone jack that now it thinks there is headphone plugged in at all times
- Automatic fix HTC to default mic/speaker phone output
- Allows manual or automatic toggle of the headphones connector output. So you can manual routing to the headphones output
After installing, press Menu button at the home screen, then add "HeadSet Fix" to widget
======================================================
Now my HTC is normal talk , I happy with this app.

same problem with headphones stuck
Hello all, I have a same problem with my HD2. It's cannot be fixed at home by myself because the mainboard is physically damaged (one electronic component near 3.5" jack is torn away) but the PDA is still functional as phone under Android with the "HTC headphone fix" widget.
Under WM 6.5 it's headphone icon shown and device is unusable as phone without the headphones. Is there some program or tweak for the Windows Mobile, analogic to "HTC headphone fix"?
P.S. I'm tried to set registry entry HKLM\Hardware\State ... Headset = 0, install some programs like FSC Audio Path, AudioRoute, AudioSwitch, troca2.exe, etc... nothing helps. Any advices and opinions are appreciated.

Related

[Q] headset always appears connected, even when it is not

Hi, a few days ago I noticed the headset icon in my Xperia X10's task bar, even though no headset or headphones were plugged in. Turn off/on proved to no avail.
Everything else in the phone functions normal, and if I do plug in earphones, they still work.
The problem is really that if I call someone, I must use earphones in order to hear them, because the phone is trying to output the audio through the apparent headset.
If anyone has experienced this before, or knows of any possible solution, any help would be appreciated. Thanks.
When I phone someone, on the dialer, there is a button for speakerphone....make sure that is unchecked and that one the dialer screen is off.
Is Bluetooth on? Add the Power Control Widget on the homescreen....uncheck the bluetooth box
If you open Settings->Applications and take a look at what apps are running.....what is there?
Are there any apps that have anything to do with a music app or something?
thanks for your help beau420, but I now believe it is a hardware problem, after a minute of fiddling with inserting and removing earphones, I managed to make the phone realize nothing was plugged in, and hopefully have now solved the problem

Can anyone verify this problem on your HTC ONE (M7)

This is such a simple problem..
I tried explaining this to HTC tech support but they only have AT&T phones to look at and hold when customers call in.
The AT&T HTC One (M7) phone uses a custom setup for its car dock mode.
I am asking anyone who does NOT have the AT&T version to do a simple car dock mode test.
Here is the problem:
In Car Dock mode (whether you launch it via the app drawer or you plug it in to the official dock which launches it for you) in the bottom right corner is the SPEAK icon.
Launching SPEAK will enable you to call someone or search for music by voice (simple) it also has confirmation though unlike Google Voice Dialer or Google Voice Search.
(there is no icon in the App Drawer) it is only accessible in CAR Mode.
The problem is when you launch it, by design it searches through your contacts and music for just a few seconds to check if you have new contacts or music since the last time you launched it and becomes aware of them. So when opening SPEAK it says on the screen:
"PLEASE WAIT A FEW SECONDS WHILE UPDATING CONTACTS AND MUSIC".. (not the exact wording but close enough)
(it also says audibly via the speakers "PLEASE WAIT" (again, not the exact wording but close enough)
Then when its done searching (about 1 - 3 seconds) it makes a tone and starts listening for your commands.
This works perfect and its a great feature when driving.
NOW HERE IS THE PROBLEM I NEED TESTED:
When a bluetooth device is connected it will hang on the screen where it says:
"PLEASE WAIT A FEW SECONDS WHILE UPDATING CONTACTS AND MUSIC".. (not the exact wording but close enough)
At this point you should hear "PLEASE WAIT" (again, not the exact wording but close enough) but that NEVER happens, it just hangs there until you disconnect the bluetooth device and then reconnect it. Upon the bluetooth device reconnecting it finishes searching and works without any problems.
NOW PLEASE READ THIS CAREFULLY..
It works with a bluetooth car stereo, headset, etc just fine if you launch the SPEAK app from the Car Dock icon. All is spoken through the bluetooth device and all is perfect like you would expect.
Its ONLY when launching it via your bluetooth button that it hangs.
So the audio stream is working either way, but its the initialization from the bluetooth device that causes the hang..
THIS IS SO SIMPLE TO TEST FOR ANYONE WITH A BLUETOOTH CAR STEREO, HEADSET, ETC. EXCEPT FOR HTC BECAUSE THEY ONLY HAVE THE STUPID AT&T VERSION AT HTC TECH SUPPORT (argh!)
I managed to get it to work back to back successfully only once but I can not get it to do it again.
IF I can get a few people to verify this flaw we can get a fix started via HTC.
I tried to report the problem to them but they can not see what I am talking about so directing them to this forum after others verify it might just make the difference.
Any and all help is very appreciated, thanks...
Have you been able to use any other bluetooth device successfully? And have you checked the compatibility of that device with your phone? From what you're telling me, it seems very much like a bluetooth device compatibility problem, which is the same issue I had when I had a custom ROM flashed with my old HTC Rezound
nrkid9 said:
Have you been able to use any other bluetooth device successfully? And have you checked the compatibility of that device with your phone? From what you're telling me, it seems very much like a bluetooth device compatibility problem, which is the same issue I had when I had a custom ROM flashed with my old HTC Rezound
Click to expand...
Click to collapse
Absolutely not a bluetooth device incompatibility.
All bluetooth devices I have tested (3 different models total: 1 car stereo and 2 different earpieces) work just fine when NOT in CAR mode.
The HTC One (M7) treats a bluetooth button press the same as any other android phone when NOT in CAR mode.
It will bring up a different dialer which uses voice commands and this works fine.
Answering phone calls and dialing out via bluetooth work on both earpieces when not in CAR mode.
The car stereo also starts the voice dialer when NOT in CAR mode, same as the 2 earpieces that were tested.
ONLY CAR mode will start SPEAK when pressing the same bluetooth button.
However as I described above, You can successfully use all 3 bluetooth devices (audio is routed through all 3 devices' microphones and speakers) if you press the SPEAK icon in CAR mode.
Pressing the bluetooth button to start SPEAK causes the fail on all 3. Sounds like the SPEAK app to me but I/we won't know without more feedback.
Thanks for the suggestion but I have now successfully tested 3 different devices that can START and HANGUP and REDIAL calls but the same 3 fail when pressing the bluetooth button in CAR mode hence I am trying to verify if others experience the same results.
Do you have a bluetooth earpiece or car stereo with bluetooth to test yours with?
I sadly don't have a device that I can test with my phone at the moment. I will see if I can dig one up and test it on my own. Have you tried going to your carrier and resolving the issue with them? I'm sure they'll be happy to replace the phone if it's still under warranty (seeing as it just came out, it should be) and the issue is legitimate.
nrkid9 said:
I sadly don't have a device that I can test with my phone at the moment. I will see if I can dig one up and test it on my own. Have you tried going to your carrier and resolving the issue with them? I'm sure they'll be happy to replace the phone if it's still under warranty (seeing as it just came out, it should be) and the issue is legitimate.
Click to expand...
Click to collapse
Replacing a phone with a design flaw just gets me another phone with a design flaw. That is why we need to test it here and verify what results we all get.
I have the EXACT same problem using Bose 2 Bluetooth headset!
IIHomieII said:
This is such a simple problem..
I tried explaining this to HTC tech support but they only have AT&T phones to look at and hold when customers call in.
The AT&T HTC One (M7) phone uses a custom setup for its car dock mode.
I am asking anyone who does NOT have the AT&T version to do a simple car dock mode test.
Here is the problem:
In Car Dock mode (whether you launch it via the app drawer or you plug it in to the official dock which launches it for you) in the bottom right corner is the SPEAK icon.
Launching SPEAK will enable you to call someone or search for music by voice (simple) it also has confirmation though unlike Google Voice Dialer or Google Voice Search.
(there is no icon in the App Drawer) it is only accessible in CAR Mode.
The problem is when you launch it, by design it searches through your contacts and music for just a few seconds to check if you have new contacts or music since the last time you launched it and becomes aware of them. So when opening SPEAK it says on the screen:
"PLEASE WAIT A FEW SECONDS WHILE UPDATING CONTACTS AND MUSIC".. (not the exact wording but close enough)
(it also says audibly via the speakers "PLEASE WAIT" (again, not the exact wording but close enough)
Then when its done searching (about 1 - 3 seconds) it makes a tone and starts listening for your commands.
This works perfect and its a great feature when driving.
NOW HERE IS THE PROBLEM I NEED TESTED:
When a bluetooth device is connected it will hang on the screen where it says:
"PLEASE WAIT A FEW SECONDS WHILE UPDATING CONTACTS AND MUSIC".. (not the exact wording but close enough)
At this point you should hear "PLEASE WAIT" (again, not the exact wording but close enough) but that NEVER happens, it just hangs there until you disconnect the bluetooth device and then reconnect it. Upon the bluetooth device reconnecting it finishes searching and works without any problems.
NOW PLEASE READ THIS CAREFULLY..
It works with a bluetooth car stereo, headset, etc just fine if you launch the SPEAK app from the Car Dock icon. All is spoken through the bluetooth device and all is perfect like you would expect.
Its ONLY when launching it via your bluetooth button that it hangs.
So the audio stream is working either way, but its the initialization from the bluetooth device that causes the hang..
THIS IS SO SIMPLE TO TEST FOR ANYONE WITH A BLUETOOTH CAR STEREO, HEADSET, ETC. EXCEPT FOR HTC BECAUSE THEY ONLY HAVE THE STUPID AT&T VERSION AT HTC TECH SUPPORT (argh!)
I managed to get it to work back to back successfully only once but I can not get it to do it again.
IF I can get a few people to verify this flaw we can get a fix started via HTC.
I tried to report the problem to them but they can not see what I am talking about so directing them to this forum after others verify it might just make the difference.
Any and all help is very appreciated, thanks...
Click to expand...
Click to collapse
Voice dialing does not work on my T-mobile HTC one with my JVC stereo either. I have exactly the same symptoms you describe. My nexus one with CM 7.1 works perfectly and has for the last two years - so I know the issues I have are not related to my stereo.
Other things that work perfectly on my nexus one but are broken on the HTC one include:
AVRCP play / pause commands in music
AVRCP play / pause command in beyond pod
Wifi tethering
Notification light (HTC one light only flashes for five minutes, or not at all if connected to power)
Google voice (resets to T-mobile voicemail every few days)
Does not seem to get push notifications (have to wake the phone to check email, etc – presumably this is for power savings, but despite this nexus one has better battery life)
I think I am going to return the HTC one and wait for the next nexus device. The camera, speakers and screen are great on the HTC one, but every one of the above issues is a deal breaker for me (I use car mode / AVRCP a LOT). I’d consider cyanogen mod, but the lack of native camera support (optical image stabilization, low light performance, etc) due to no HTC camera driver source code / reliance on sense UI removes one of the biggest advantages this phone has over a nexus phone. I think I could stay with sense and root / hack a fix to all of the above problems except for voice commands in car mode (the original topic of this post) – I have no faith HTC will ever fix this. I tried using google search / voice commands as a replacement, but could not get that to work either. If anyone has a workaround for this issue please let me know, as that would be the difference between me keeping and retuning this phone. I have spent a month trying to like this phone, but it has too many software issues (above plus no recent apps button, menu overflow button). My nexus one just works – no need to research hacks on XDA to fix HTC and T-mobile limitations.
IIHomieII said:
This is such a simple problem..
I tried explaining this to HTC tech support but they only have AT&T phones to look at and hold when customers call in.
The AT&T HTC One (M7) phone uses a custom setup for its car dock mode.
I am asking anyone who does NOT have the AT&T version to do a simple car dock mode test.
Here is the problem:
In Car Dock mode (whether you launch it via the app drawer or you plug it in to the official dock which launches it for you) in the bottom right corner is the SPEAK icon.
Launching SPEAK will enable you to call someone or search for music by voice (simple) it also has confirmation though unlike Google Voice Dialer or Google Voice Search.
(there is no icon in the App Drawer) it is only accessible in CAR Mode.
The problem is when you launch it, by design it searches through your contacts and music for just a few seconds to check if you have new contacts or music since the last time you launched it and becomes aware of them. So when opening SPEAK it says on the screen:
"PLEASE WAIT A FEW SECONDS WHILE UPDATING CONTACTS AND MUSIC".. (not the exact wording but close enough)
(it also says audibly via the speakers "PLEASE WAIT" (again, not the exact wording but close enough)
Then when its done searching (about 1 - 3 seconds) it makes a tone and starts listening for your commands.
This works perfect and its a great feature when driving.
NOW HERE IS THE PROBLEM I NEED TESTED:
When a bluetooth device is connected it will hang on the screen where it says:
"PLEASE WAIT A FEW SECONDS WHILE UPDATING CONTACTS AND MUSIC".. (not the exact wording but close enough)
At this point you should hear "PLEASE WAIT" (again, not the exact wording but close enough) but that NEVER happens, it just hangs there until you disconnect the bluetooth device and then reconnect it. Upon the bluetooth device reconnecting it finishes searching and works without any problems.
NOW PLEASE READ THIS CAREFULLY..
It works with a bluetooth car stereo, headset, etc just fine if you launch the SPEAK app from the Car Dock icon. All is spoken through the bluetooth device and all is perfect like you would expect.
Its ONLY when launching it via your bluetooth button that it hangs.
So the audio stream is working either way, but its the initialization from the bluetooth device that causes the hang..
THIS IS SO SIMPLE TO TEST FOR ANYONE WITH A BLUETOOTH CAR STEREO, HEADSET, ETC. EXCEPT FOR HTC BECAUSE THEY ONLY HAVE THE STUPID AT&T VERSION AT HTC TECH SUPPORT (argh!)
I managed to get it to work back to back successfully only once but I can not get it to do it again.
IF I can get a few people to verify this flaw we can get a fix started via HTC.
I tried to report the problem to them but they can not see what I am talking about so directing them to this forum after others verify it might just make the difference.
Any and all help is very appreciated, thanks...
Click to expand...
Click to collapse
The Renovate ROM is fantastic you should really give it a try, the only thing that still does not work is the HTC speak app, but everything else you mentioned above I have not seen any problems with my mine.
They have updated the Renovate rom to 2.0 but I'm still running 1.0 with no issues at all.
I love the rom, the phone is fantastic except for the one issue with the voice dialer which eventually they will release an update for. You need to change the play/pause button when rooted to be the same key (key 200) if thats the problem.
I also set my forward track button to bring up Google search when long pressed, its great for driving to be able to long press a button on the stereo that I don't really use in that way already to do a Google voice search. I then use llama to return back to car dock mode after 20 seconds so that way I can get my results read to me from Google through the JVC so then it automatically goes back to car dock mode after long pressing the foward track key.
I can verify the same behavior. I came in looking for a MacGyver fix for the dock slipping and found this. When just connected to my headset no issues, but also add the car stereo in the mix and even with my headset I get the endless delay. I have always flashed my phones as soon as possible but with this I think I am going to wait and see what ROMS the senseless edition might bring that sounds imminent. Although I think I may be the only one who LIKES blinkfeed.
I like blinkfeed too.. I know some people complain about it, it's a sweet feature if you ask me but can't please all the people all the time..
I've now also an issue with my dock in that when I dock the phone it goes in to car mode, but then straight away opens up "Display Settings" even if i go "home", a few seconds later it opens it back up. Annoying, don't want to do a factory reset just yet.
Hi, I've got this issue too on my European HTC One with plantronic Discovery 975 headset

[Q] people can't hear me after screen replacement.

I got a new screen (glass, digitizer and lcd) so
After everything has been put in place, I tried the phone and everything seemed to work. Vibration, connection, sound, and touch screen. So I made everything close and I first set on my phone.
I was called but people do not hear me. Tried again, but people still do not hear me. When I got on whatsapp a voice message recorded but that just working so the mic is working fine. on speaker they can hear me to.
I double checked the cables but everything looks good. I also did a factory reset but no one can hear me..
Anyone know whats my problem?
I can replace the whole cable system witch is atached to the mic but i dont know if that is the problem because the mic work…
Find something interesting:
In the service menu i can test the first and second microphones. The first one record nothing and the second one records as normal.
The second one i find out it is the mic at the top of the phone.
So the first mic must be the one at the bottom.. Dead i think?…
There are 3 ways this could've happened:
1. Just a software glitch. Unlikely, but it's worth doing a factory reset.
2. Mic broke when they changed the screen.
3. They forgot to connect the mic that's not working (if it's a connection and it's not directly on the m/b)
Option 2 and 3 require reopening the phone.

Problem headphone jack detection

Hi guys,
I just got an VS985 and I'm already fighting with him.
I got the following issue: Everytime I try to make a call, the "headphone" icon will appear in the notification area and the call will work, but witout any sound. If I put speaker, I'll be able to listen without any problem, but disabling will have the previous result.
After the call ends, the icon will remain in the notification area.
If I try to call with headset, 0 problem, everything ok. The issue appears to be that the phone doesn't detect when a headphone is actually connected or the headphone jack is faulty, but I'm unsure.
I've heard that the G3 has general issues with the headphone jack, but mainly on the Pause button working by its own, not the same as this.
I tried updating to 5.1 (35B stock) and the result is the same. Whatsapp calls show the same behavior. There's any known fix for this? (the headphone hole is clean) If I replace the headphone jack might solve the issue? (I have no problem replacing it, I repair cellphones).
Thanks for your time!
BB
Well, I ended up opening and apparently it was refurbished and the contacts of the headphone jack werernt that great, also there was some double sided tape on them.
Clean it, forced the contacts a little bit more open and voila everything works.
btw, strange system for the jack contacts.

Samsung Galaxy S9+ Speaker issue

I have a Samsung Galaxy S9+ with a strange issue..
After restarting it, all seems well.. Ring volume is fine when the phone is called.. In about less than an hour, the ring volume dies down to being so low that when it's in your pocket you can't hear it. Restart fixes it again for a few minutes.. I've done a lot of analysis and worked out that what happens is the bottom speaker simply goes silent. When it works fine, I can enter *#0*# and test the both, bottom and top speakers and all is well. When the ring tone goes almost silent, the same test reveals the bottom speaker is completely silent. The strange thing is that the bottom speaker works after restart for a variable amount of time. For instance, I had it on a flat surface and it called it every 10 minutes. After about 50 minutes it suddenly went silent. Also, after restart, if I play a music file it starts out fine and plays fine for half to one and a half song. i.e. it will after a while suddenly go mute and the only sound comes from the top speaker, which is of course a lot lower. I think this is not software related, because I've done a factory reset, which didn't change anything. I know that both the top and bottom speakers are drive by separate MAX98512 Audio Amplifier chips, so that seems to indicate the bottom speaker chip seems to cut out after some usage. The phone is out of warranty, so returning it to Samsung might be costly as they would simply quote for replacing the main board (That is where the amplifier is located.) I've gone into debug mode (*#0283#) and done a dump, which I then copied to an external SD card. I've tried to find any errors in the messages related to this i.e. max98512 hw and debug messages, but I'm not used to reading these. My remaining option is to rip it open and follow the diagnostic procedure to check if the MAX98512 chip is faulty or not. What bugs me is the fact that it works fine after restart and then suddenly dies! Anyone had any experience with an issue similar to this?
I have some issue .
did you solve the problem?

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