[Q] people can't hear me after screen replacement. - Xperia Z2 Q&A, Help & Troubleshooting

I got a new screen (glass, digitizer and lcd) so
After everything has been put in place, I tried the phone and everything seemed to work. Vibration, connection, sound, and touch screen. So I made everything close and I first set on my phone.
I was called but people do not hear me. Tried again, but people still do not hear me. When I got on whatsapp a voice message recorded but that just working so the mic is working fine. on speaker they can hear me to.
I double checked the cables but everything looks good. I also did a factory reset but no one can hear me..
Anyone know whats my problem?
I can replace the whole cable system witch is atached to the mic but i dont know if that is the problem because the mic work…

Find something interesting:
In the service menu i can test the first and second microphones. The first one record nothing and the second one records as normal.
The second one i find out it is the mic at the top of the phone.
So the first mic must be the one at the bottom.. Dead i think?…

There are 3 ways this could've happened:
1. Just a software glitch. Unlikely, but it's worth doing a factory reset.
2. Mic broke when they changed the screen.
3. They forgot to connect the mic that's not working (if it's a connection and it's not directly on the m/b)
Option 2 and 3 require reopening the phone.

Related

HTC HD2 headset icon problem

I bought a new HTC HD2 few weeks back. Since yesterday I'm facing the following issue: On top of the screen its showing the headset icon, because of this I'm not able to talk/hear on phone. When I do insert my headphone phone, the icon remains and then I'm able hear/talk on phone. When I pull back the pin of headphone, the problem still remains. Is there any way to remove the headset icon? I'm frustrated.....I have done factory reset thrice...the problem is not gone....please help
You might want to do a hard reset again or look in to returning your phone to the manufacturer. The 3.5 mm receiver orifice might be damaged...
Hi, thanks for reply. No, its not getting solved by another hard reset. I finally contacted and told everything to HTC technical support guy on the phone, he told me to show my mobile to their authorised center(which you said that too). I'll be doing it today and will update you with that....
The guy told me that the mother need to be replaced...........would take 2-3 days...
Sorry, the mother board needed to be replaced, the guy said. It hasn't been done yet. He told me that he has ordered for one, haven't reached yet...
Got my phone back
I finally got my phone yesterday. Everything is fixed except for one small thing. A small problem I found was that there was no small icon getting displayed (which we click), which comes on top next to "To:" while sending sms, which helps us to add recipient for the SMS. Now I have to click on the menu link to add recipients. I guess i would call the guys again for that....but its not a big issue.
Nevermind I was told that the hardware was originally having some problem. Maybe thats why the charged battery can now run for more than one day. Earlier I was charging it everyday. Due to moisture(during rain) the problem(headset icon) could have come. We need to take extra precaution during rain. He told me that we should put phone inside the leather cover upside down, otherwise moisture can come at where we put the headset jack. I hope this helps someone....
Solution
Had the same problem,
Installed an app, via a website, code.google.com/p/toggleheadset
Funny thing is that after installing, the app won't show in the main menu. But go to the home screen, find some empty space, press the + sign in the right bottom of your screen, select widget and Headset Toggle Widget.
It works, not the way it should, but hey... you can use your phone again..
If your phone's out of warranty, open it up and use a needle to lift up the pin in the 3.5mm socket that is activated even when no headphones are inserted. If you don't wanna open it, wriggle a stick in the hole or forcefully insert and remove your headphone jack a few times. That should do the trick!
My HTC is away show icon headphone and it can't talk.
I found solution for fix it call app in market "HTC Headphone Fix"
======================================================
If your HTC the headphones and mic icon showed up onscreen and can't turn it off...even though nothing's plugged. Your HTC it stuck headset icon.
So you can't talk with normal mic on your phone , Only use with smalltalk.
This widget can fixes problems with the 3.5mm headphone/headset fix jack HTC on android
- Fix HTC the headphone jack that now it thinks there is headphone plugged in at all times
- Automatic fix HTC to default mic/speaker phone output
- Allows manual or automatic toggle of the headphones connector output. So you can manual routing to the headphones output
After installing, press Menu button at the home screen, then add "HeadSet Fix" to widget
======================================================
Now my HTC is normal talk , I happy with this app.
same problem with headphones stuck
Hello all, I have a same problem with my HD2. It's cannot be fixed at home by myself because the mainboard is physically damaged (one electronic component near 3.5" jack is torn away) but the PDA is still functional as phone under Android with the "HTC headphone fix" widget.
Under WM 6.5 it's headphone icon shown and device is unusable as phone without the headphones. Is there some program or tweak for the Windows Mobile, analogic to "HTC headphone fix"?
P.S. I'm tried to set registry entry HKLM\Hardware\State ... Headset = 0, install some programs like FSC Audio Path, AudioRoute, AudioSwitch, troca2.exe, etc... nothing helps. Any advices and opinions are appreciated.

Microphone issue

Hopefully someone can help me with this issue.
When using the stock "Soundrecorder" tool i can record the first two seconds just normal yet right after that the recording-volume just decreases so fast that after one more second i cant hear anything anymore when playing back the recorded sound.
When i stop and record again same thing happens again. This is quite the issue also in Skype since ppl can hear me the first seconds and right after its like i turned the micro off.
Trying one thread bump again to get a respond from someone with similar issues before i hit a factory reset.
The problem is really something i have not seen on any other android device i own. You start recording speech and right after 2 seconds the rec-volume is NULL.
I mean there aint any settings for the sensibility the built in microphone records right?

My headphone's mic randomly stopped working on my Edge 6. What could the issue be?

So, I was on call and mid call the headphones stopped working. I am 90% certain that because how the phone's screen comes on during call at times, the settings have been changed. I just don't know what they are.
This is what i have tried to troubleshoot the problem.
1) test my headphones on my laptop. (the mic works)
2) tested my friend's iphone headphones on my phone (the mic works)
3) restarted my phone multiple times (the mic doesnt work)
4) changed the TTY setting to "TTY-VCO" (it barely fixed the mic problem. but then the speaker phone stopped working.
5) looked for "noise reduction" setting as per few posts. i couldn't find it.
6) i used an app to see the phone is picking up any noise. (the app couldn't pickup anything when my headphones were plugged.
I am really trying to avoid the reboot or factory re-set option that few have suggested in other posts.
Does anyone know what could be the issue? how do i change this?

Mic in calls does barelly transmits any sound, unless you speak at <1 inch from it

When I place or receive a regular call the other person can barely hear me unless I speak less than 0.5 inches from the microphone. At less than 0.5t inches, they hear me good. At 2 inches extremely muffled or nill (this is the distance of the mouth in a regular call), and at 3 or more inches nothing at all.
Physically the mic however works fine when recording videos, so it has to be something non-physical. Also confirmed with a test on the Microphone at *#*#7378423#*#* where the both primary and secondary mics record fine.
In desperation I used flashtool and re-image the whole thing (even with erasing all data) with the latest XpriFirm ROM and tested it right after the successful image and without installing any 3rd party apps. The problem still there.
I also tried 3 different ROMs from different countries, but the problem still there.
Using a external wired headset mic works fine.
It seems, like a setting that is aggressively reducing the mic sensitivity just for the phone calls.
Ruled out 3rd party applications, mic physical damage or normal Android setting, I am really lost on to proceed from here!
Does anyone know what to do?
----
Model: E5823.
Bootloader has never been unlocked so no root.
Do you have the volume all the way up during the call? As in once call is started turn it up.
Idk how much it will help but have you tried to flash the soundmod? I have never had a problem with the mic other than a small echo on speakerphone. Also have you tried speakerphone wile in call? Might be something wrong with the phone apk, try a third party phone dialer? It wouldn't hurt to go through the sound menus to check everything as well.
Hi!
I doubt is a setting (in the Sound Effects options everything is off) since I flashed a stock clean ROM.
Did not know there are alternative dialers... I will study them today.
Regarding flashing the soundmod, can you do that without being rooted? If so, i'll search in how to do it too.
Cheers and thanks from just a couple of dozen miles south of you Sagnasty.
Have you tried to change the value of microphone sensitivity, although the option is in the Settings / Sound and Notification / Accessory Settings - turn mic sensitivity to high and see how it is then in a conversation?
The Speakerphone as suggested by civicsr2cool was surprising... the mic just picks up voice just fine from the distance in that setting!!
Then I just played with those mic sound settings as per Monipeev, (I did that days ago) but now it did something and in any sensitivity setting works fine... it must have been playing with this setting and the speakerphone one that may have unstuck some mic glitch.
Thanks so much guys... and two think I spend hours trying to solve this and even flashing ROMs! :victory:
Hi everybody. It happend to me with my Xperia Z5 compact as well - the mic did not work properly during call, but when I tested it offline the mic was OK. Playing with settings did not work as well as factory reset, so I ordered microphone spare part from China (ca 2$) and replaced it. Then the problem disappeared. I agree with polar_bay above it seems like mic glitch - I think my spare mic was slightly different from the original (maybe less sensitive) and that's it. Maybe also complete voltage drop (battery disconnection) helped to unstuck it.
My recommendations are:
1. play with mic settings (sw)
2. open the phone and disconnect the battery for a while (1 minute)
3. place small&thin absorber between mic and hole in phone case
4. replace microphone
hi, I have just bought another used xperia z5 compact as my other device has gotten old. after I received the new one I almost directly rooted it installed twrp and flashed lineageos 17. after a while I recognized that the microphone is not working during calls, only if the speaker is enabled. also when i want to record audio or use the tuner it doesn't work.
is there any chance to find out if it is a hardware problem or if it can be solved by some setting or so, be it coding?
thanks for any hints!

Samsung Galaxy S9+ Speaker issue

I have a Samsung Galaxy S9+ with a strange issue..
After restarting it, all seems well.. Ring volume is fine when the phone is called.. In about less than an hour, the ring volume dies down to being so low that when it's in your pocket you can't hear it. Restart fixes it again for a few minutes.. I've done a lot of analysis and worked out that what happens is the bottom speaker simply goes silent. When it works fine, I can enter *#0*# and test the both, bottom and top speakers and all is well. When the ring tone goes almost silent, the same test reveals the bottom speaker is completely silent. The strange thing is that the bottom speaker works after restart for a variable amount of time. For instance, I had it on a flat surface and it called it every 10 minutes. After about 50 minutes it suddenly went silent. Also, after restart, if I play a music file it starts out fine and plays fine for half to one and a half song. i.e. it will after a while suddenly go mute and the only sound comes from the top speaker, which is of course a lot lower. I think this is not software related, because I've done a factory reset, which didn't change anything. I know that both the top and bottom speakers are drive by separate MAX98512 Audio Amplifier chips, so that seems to indicate the bottom speaker chip seems to cut out after some usage. The phone is out of warranty, so returning it to Samsung might be costly as they would simply quote for replacing the main board (That is where the amplifier is located.) I've gone into debug mode (*#0283#) and done a dump, which I then copied to an external SD card. I've tried to find any errors in the messages related to this i.e. max98512 hw and debug messages, but I'm not used to reading these. My remaining option is to rip it open and follow the diagnostic procedure to check if the MAX98512 chip is faulty or not. What bugs me is the fact that it works fine after restart and then suddenly dies! Anyone had any experience with an issue similar to this?
I have some issue .
did you solve the problem?

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