Ok... I apolagize in advance if this has been muted before, but I really dont know what to search for.
My problem is, that when i make a call the screen turns off, ( As it should ) but when Im asked to tap in an extention number or 'press 1' etc I cant turn the screen back on, all the soft keys light up but the screen refuses to come back on untill I end the call.
If I dial in the number and the screen goes blank on connection, some times im able to turn on the screen if I move quickly enough and press the sta key.
Im running a htc hd2 with an the latest energy rom.
ditto
have the same problem, would love to find a solution...
Same problem here so I D/Ld Phonex from Iconsoft. Really like this a lot better and is so much more user friendly.
I'm not sure if you're having the same problem I was, but it sounds very similar...
What I discovered is that at the upper left of my screen protector, there are two round cutouts for the proximity sensor. The screen protector has never adhered very well at this point, and it was pulled away from the glass, causing the phone to belive that it was constantly near a face, and blacking out the screen.
I discovered this after being so frustrated that I removed the screen protector, and *voila!* the telephone worked as advertised. I used a hair dryer to warm the screen protector to re-adhere it, and the phone still works properly, but I don't know for how long.
I understand that there is a registry setting to disable the proximity function for the phone, but I haven't gone to this length.
I hope this helped!
I had the same problem till i change te Radio version to 2.10 or above then it disappeared
I have the same problem, screen protector causes this problem for me....
Related
Hi guys,
Ill start with saying that my english is veryy bad
But my problem is:
I quess my light sensor on my hd2 is almost defect.
why?
When i start a call (or got an incoming call) the screen turns black
(as its suppose to be when you hold it to your ear)
But it turns black all the time, no matter how i hold it.
So i did a quick test, i called a number, and took a very bright light (100w) just next to the sensor. and after that, it doenst turn black for the first time!
So the sensor isnt working correctly anymore?
It is since my telephone has gone back to the shop for a new screen.
Can i make it better with software? Cause it works.. But only with a very bright light.... Or do i need to get back to the shop?
thnx
try a soft reboot and then if needed a hard reboot/factory reset. don't forget to back up the phone first as it wipes the phone
Sorry, i was forgotten to say:
Ive tried different roms, and even Android. Results are always the same!
That is an odd problem. Especially since the ambient light sensor is not what is used to black out the screen during calls. That would be the proximity sensor.
If you look very carefully just to the left of the speaker at the top of the phone you will see the proximity sensor. Do you have a case on your phone that may be blocking/interfering with this sensor? Do you hold your phone in a way that your fingers or hand may be close to this sensor?
Another thing to try is put the call on speaker phone, this should disable the proximity sensor and keep the screen on. If it does not then you may potentially have a hardware issue.
I haven't got something blocking the sensor. But because my screen was broken, they placed another one. (And since then it happend)
Ok, i did some tests..
I cleaned the screen very proper. And i was sure there was no spat of dust or whatever. so i called again.. And it worked properly!
But.. When i put my finger on the sensor.. (So its not 100% clean anymore) it turns black again. So its veeeeery sensitive..
When i turn on the speaker.. It doesnt turn black..
So conclusion:
It turns back way to fast. Only when the screen is 100% clean, and there is enough light in the room.. It works properly..
Aren't there any settings for windows or android to change the sensitivity? Cause this is very annoying..
Aren't there any settings for windows or android to change the sensitivity? Cause this is very annoying..
Click to expand...
Click to collapse
Not that I'm aware of. It sounds like they didn't do a proper job of replacing the screen. The ammount of light in the room should have no impact on the screen turning on/off. Also, my screen is often quite filthy and I've never had that trip the proximity sensor. It is possible that the sensor was moved or misaligned during the repair.
I have very annoying issue with my HTC HD2. During call my screen goes black and when I move it away from my face it doesn't turn on.
But when I put the device in horizontal position with screen facing down it lights. On the other hand when I put it facing up it turns off again.
I guess It's problem not with proximity sensor but with g-sensor. I have this problem both on stock WM rom and Android. I used Task29 and installed stock rom again and for the first time it helped. Now it doesn't change anything.
I downloaded program called proximity recalibrator. And again when I'm shaking the device it changes near/far position and real distance from objects doesn't matter.
I made short movie to show you the problem:
youtube.com/watch?v=vCloMmboCl8
Do you have any solution?
Hope this helps..........I had the same problem and tried various reg tweaks and BSB tweaks etc but nothing cured it, I finally read a post on XDA stating that it was probably the screen protector confusing the light sensor, I removed it and hey presto, Sometimes its the simplest things that are the best lol.
I don't have screen protector so it has to be something else
cr4shyk said:
I don't have screen protector so it has to be something else
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Click to collapse
Hi,
have u ever solved this problem?
I started with this probel after a hard reset (stock rom 1.66 ita): with the same rom before hard reset it was working correctly, now it behaves randomly...
I have this problem occasionally with my HD2. I keep it in an Otterbox Defender case, and dust and grime build up on the screen in front of the sensor. When I take the phone out of the case (which has a built in screen protector) and clean both the screen protector and the phone's screen, the problem goes away.
Recently my touchscreen has been acting up on me. Sometimes it will either lock up completely and ill just press power 2x to get it to work again. other times stuff will randomly start to open or if its on the home screen the phone will switch pages left and right at a very high rate of speed the screen almost looks like its flickering.
this just started yesterday, ive ran 2 antivirus apps on the phone and both say its clean so i doubt its a virus, im not sure if its hardware or software related, im thinking about doing a re-flash, but i have a feeling that might not fix the issue..
has anyone else encountered this problem? it can get annoying at times cause it almost stops me from using the phone completely.
Edit: I would also like to note, i thought it was the screen protector i had on, but i took it off and the screen is still acting up
I had this happen last night after I installed a screen protector I got from eBay (they were $4 for 10 with free shipping). I'm guessing it was something in the glue because as soon as I took it off, the phone went back to normal. It always seemed to be 'pressing' in the same spot because I was trying to send a text and it kept popping up with a menu about the contacts info. Also, when that would pop up, the capacitive buttons at the bottom (menu, home, back and search) wouldn't work so I had to lock the phone and unlock it to gain control.
scream_clarity said:
I had this happen last night after I installed a screen protector I got from eBay (they were $4 for 10 with free shipping). I'm guessing it was something in the glue because as soon as I took it off, the phone went back to normal. It always seemed to be 'pressing' in the same spot because I was trying to send a text and it kept popping up with a menu about the contacts info. Also, when that would pop up, the capacitive buttons at the bottom (menu, home, back and search) wouldn't work so I had to lock the phone and unlock it to gain control.
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Click to collapse
i had a Skinomi screen protector on, its been on for almost 2 months now and this only started last night so i dont think it was the screen protector
Jc61990 said:
i had a Skinomi screen protector on, its been on for almost 2 months now and this only started last night so i dont think it was the screen protector
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Click to collapse
Did any water get in the phone?
i have same problem and make me shock,
my motorola have anti glare screen guard
while iam eat chicken soup and play mini plan , i didnt notice if my finger are wet couz of soup, meanwhile i notice that at that time the touch screen are still good i can play the game, so i quickly try to clean it up using tissue , while i try clean up my phone keep pressing like crazy so i stop to clean it but it keep pressing like crazy, event i have already out from the game, i cannot stop it, so i must pull out the battery and put it back,
i think Atrix the touch screen are too unstable , compare with milestone milestone is better but it's less sensitive then atrix
it normal again after pull out the battery and i clean it up
I never got any water inside the phone, only on the screen protector when applying it to the screen as directed in the instructions for the skinomi screen protector.
the screen protector has been on the phone for 2 months no issues. its only now i see this happening.
i removed the screen protector to see the issue still there.
i have done a factory restore with no changes
i downgraded to 1.52 with the random tapping still going.
i think it might be hardware related.
im going to bring the phone to an AT&T store for a swap
Hi everyone,
funny thing happened to my Mozart. Whenever I make a call the screen shuts off like it should, but it doesn't turn on again when i remove it from my ear until the call has ended.
Which works fine if the other person hangs up, but it means I can't hang up. Whenever I reach a voicemail i have to take out the battery to hang up!
First i thought it was a rom issue, i had just gotten my hands on the mango beta when i first noticed it. I thought it might be buggy.
But the problem remains after hard reset and flashing with a different rom (pre-nodo & nodo).
I found out that the sensor still works. The screen is reactivated when i shine a bright light (halogen spot or so) onto it - but only for as long as the source shines onto the sensor, else the screen shuts off again. wierdly enough, direct sunlight doesnt seem to be enough to trigger it anymore.
since i upgraded my phone with a 32GB microSD I guess I'm not eligible for warranty, huh? but im pretty sure it happen long after and i didn't accidently break something while opening the phone.
very weird... any ideas?
I had this problem on the weekend.
I removed the matt screenGUARD, and the problem disapeared.
Also you can reactivate the screen by pressing the on/off button...
thanks for your comments.
unfortunately, I don't use a screen protector and the standby-button doesn't work during a call
I have this problem also, with stock 7392 rom. The sensor seems to work when dialing, but stops a short time after a call is connected.
The power button works for me to turn the screen back on however...
Where is the proximity sensor ?
where on the device is the proximity sensor located?
I have been having difficulty with the screen not switching on during phonecalls and I have to remove battery to end outgoing calls. Pressing the power button doesn't help either. I don't have a screenguard to remove.
The problem started not long after, but not immediately after my daughter dropped the phone down the toilet. It took a few days for the phone to gently dry out and it worked again except for some residual water between the screen and the glass.
Richard Fantom said:
where on the device is the proximity sensor located?
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Click to collapse
The sensor is about 1 cm to the top and right of the htc logo. It's barely visible and it is dark violet. (Or something like that, I am not very good at naming colours.)
Anyway, I sometimes also experience problems with sensitivity with HTC Mozart, mostly during calls, especially when the proximity sensor has been activated. Sometimes the home button freezes after a call... It's a bit annoying.
So, this thing drives me crazy...I've tried everything I knew and still nothing solved this problem.
I'm using HTC One. About 10 days ago weird things with touch started to happen. It seems that touch is partly unavailable/unresponsible on touch in one or two small areas. It seems to me like theres an empty place on my touch. Visualy is everything fine. Screen is crystal clear and has no damages or scratches. But I can't slide icons without troubles. Somwhere on 1/4 of screen, touch brakes briefly and I need another try to slide the icon. The same thing happens with status bar on the top of screen - I can slide it until that 1/4 part and it stops there and goes back. If I slide it quick with short move, it works fine, just slide alone over problematic area.
Also, few times I had that problem where screen works things on itself will. Makes pictures, or adds filters on Instagram, or, I don't know, just jumps around for few secons. Then, I lock the screen, then unlock it and usually that calm down the screen.
Also weird thing is that, when I want to send message, I can't reach "send" button in first try. I have to drop down writing sheet, than to touch the letters to put it in writing mode again, and then I can click the "send" button. On the same place where it was previously!
At first, I thought that plastic case or PVC protection is the problem, so I took off the protector from the screen. That solved problem for a bit. Then, I put back screen guard, and problem came back. After I totally rejected screen guard, problem is still here. I've tried to reset phone on factory, but that wasn't helpfull...
I forgot to state that I'm using Android 4.2.2 and this started to happen after that version update. I had no problem before.
So, now I'm here, as I don't know what else to do before I take this beauty to service. I just hope that this happens because of software bugs :crying:
Is there anyone who could help me? Have similar problem or know how to fix this?
In the meantime, I'll just hope that 4.3 will fix it themself... :fingers-crossed: