[Q] touch screen not responding - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

get this problem since yesterday
the phone worked great but than the touch screen stop responding
all other "buttens" work great (such as send / end / volume etc.)
tried to soft reset and still not working
tried to hard rest still not working
any other suggestions?

happened to me. even after flashing/ reflashing roms.
found other threads and it is not an uncommon problem.
solution only seems to be - bring it back and hope you have a warranty.

Yep, same here, hardware problem, fixed by HTC with new screen module.

This recently happened to my GF's phone, She said she was just playing a game one day, it froze so she popped the battery out and rebooted. Now every time she uses the End/Power ( red ) hard button to shutoff or wake up the device, the screen stays locked and won't respond. The screen works when device first boots, but as soon as it goes out it won't respond anymore.
I have tried soft reset, hard reset, different lock screens and what not. The only solution I found, besides sending it in, is to let the screen shut off by itself, and then wake it up with the Call/Send ( green ) hard button.
You can also try using the End/Power hard button to lock it, but then as long as you wake it with the Call/Send hard button it should be fine.
It has worked every time now. Try it and see if it helps! It's a little annoying but it saves money and insurance!
Going to repost this in all those previous listed threads to see if it helps anyone else.
Good Luck!

vtothet said:
This recently happened to my GF's phone, She said she was just playing a game one day, it froze so she popped the battery out and rebooted. Now every time she uses the End/Power ( red ) hard button to shutoff or wake up the device, the screen stays locked and won't respond. The screen works when device first boots, but as soon as it goes out it won't respond anymore.
I have tried soft reset, hard reset, different lock screens and what not. The only solution I found, besides sending it in, is to let the screen shut off by itself, and then wake it up with the Call/Send ( green ) hard button.
You can also try using the End/Power hard button to lock it, but then as long as you wake it with the Call/Send hard button it should be fine.
It has worked every time now. Try it and see if it helps! It's a little annoying but it saves money and insurance!
Going to repost this in all those previous listed threads to see if it helps anyone else.
Good Luck!
Click to expand...
Click to collapse
AH, you sir saved me. I was freaking out, I have the EXACT same issue and using the call button does the trick. The power/end button locks the screen everytime to where the touch no longer works. Thank you

Related

HTC problems

Hey guys i have a HTC touch pro and my power button keeps going on and off by itself its almost like its stuck it has nothing to do with the button itself cause i have removed the power button but it seem to still do the same thing the pop up comes up "dou you want to turn off device" it happens like every few seconds so i basicaly cannot not do anything for more than a few seconds then it pops up, also when the phone is off it will switch it back on automaticaly. i have installed the remaping key program it has seemed to make it stop but i have lost all my buttons now only touch screen works when it ask me to add a button press and release iv tried but nothing happens in the pop down it says "none" so if there are anyone that can help me with this it will be most appricated and if there are another way of fixing the power button or other programs please let me know and i will give it ago. Many thanks
200gxi said:
Hey guys i have a HTC touch pro and my power button keeps going on and off by itself its almost like its stuck it has nothing to do with the button itself cause i have removed the power button but it seem to still do the same thing the pop up comes up "dou you want to turn off device" it happens like every few seconds so i basicaly cannot not do anything for more than a few seconds then it pops up, also when the phone is off it will switch it back on automaticaly. i have installed the remaping key program it has seemed to make it stop but i have lost all my buttons now only touch screen works when it ask me to add a button press and release iv tried but nothing happens in the pop down it says "none" so if there are anyone that can help me with this it will be most appricated and if there are another way of fixing the power button or other programs please let me know and i will give it ago. Many thanks
Click to expand...
Click to collapse
It looks like you may have a hardware issue (on the board). Did the phone get wet or damaged in any way?
hey thanks for the reply, the phone just started doing it out the blue HTC has replace the mother board 3 times and the problem still occurs i even removed the power button completely and still no luck!
200gxi said:
hey thanks for the reply, the phone just started doing it out the blue HTC has replace the mother board 3 times and the problem still occurs i even removed the power button completely and still no luck!
Click to expand...
Click to collapse
I know that the hardware starts acting funny if it get wet since the contacts for the buttons can short out. I would get HTC to take another look at it. Also, make sure that you are not damaging the device accidentally by crushing it in your pocket or things of that nature.

[Q] Htc Hd2 Volume goes up by itself???

I fell asleep next to my phone one night and when i woke up and tried to wake up my phone the volume menu opened up and acted like if i was pressing the volume bar repeatedly. I turned it off and on again and once it boots into Windows the same thing, if i try to press volume down it will and it will go right back up again. The Volume rocker button is fine and not stuck. I found out though if i hold up and down before windows mobile boots up it will allow me to operate as normal but once i let go It goes back to the volume going all the way up. I have flashed different roms to no avail.
Does anyone have any ideas to what could be causing this?
I just started having the same problem with a Samsung Omnia 7. It fell into some water, let's say it was a bucket, i pulled it apart and thoroughly dried it. Seemed to work perfectly for a few hours, now the volume thing.
Our HD2's hard buttons are not invincible and I learned that the hard way. After lots of use on my phone the send, home, end, and volume down buttons stopped working. I also believe my end button is stuck on because it always boots up on its own, meaning I can't shut it down and leave it off. I have to take the battery out of it.
My advice is if you can find a way to use "soft" buttons to navigate your phone do it and save yourself the hassle of breaking the hard ones for when you need them. Good luck!
HD2 Volume Stuck on UP
richardhauer said:
I just started having the same problem with a Samsung Omnia 7. It fell into some water, let's say it was a bucket, i pulled it apart and thoroughly dried it. Seemed to work perfectly for a few hours, now the volume thing.
Click to expand...
Click to collapse
I had a few drips of water it my hd2 and a couple days later, I rebooted and after it rebooted, the volume is stuck on UP. I took it apart. I has nothing to do with the button itself as I removed the button and it's still stuck. Still no solution yet.
Hi,
Did anyone find a solution for this? I had to hard reset my HD2 couple of days ago. After the reset, I installed all the apps, one after another. The phone worked fine for a day, until this afternoon when it started acting crazy. First symptom was that when you type some numbers of the "Phone" screen to look up a contact, I was not able to delete the using the back button. Other keys like up, down, left, right too didn't work in the SMS compose screen. I restarted the phone thinking that it would resolve the issue, but worse. The volume control showed up just after the boot and the "volume up" tone was constantly going off as though I was pressing the volume-up button constantly. I tried rebooting and remove the battery, SD etc, uninstalled few programs, but to no avail.
Request help from senior members...

[Q] Power button problem

Heey i have a problem with my power button. Had this problem before but it was gone after one day. The problem is my powerbutton isnt functionaly like it has to be. It changes from time to time.
Sometimes it doesnt work at all when i push the powerbutton.
Sometimes it works slowly. And when i have pushed te button couple of times, i get a phone with screen on, off, on off etc. Like it has lag or something.
When my powerbutton wasnt working yesterday, I saw that the button was pushed the whole time. I mean when you push powerbutton and homebutton you make a screenshot. If i only pushed the homebutton it was making a screenshot.
This things change from time to time. Any one got any ideas????
Im not even sure if its my button that is failing or it has to do something with software.
btw i already tried reflashing rom and kernel with no result.
thx in advance
It's the button, not the software that is the problem. Try taking off the back cover and cleaning out whatever dirt/lint that could be under the button.
i tried that already but it doesnt seem to work. Looks like i have to go back to stock rom for warranty. Hope this is going to be possible since my powerbutton isnt working.

White Screen after Locking

Hi,
My son has an unrooted Desire 610. Yesterday it started behaving strangely.
Whenever he presses the power button to wake the phone up, only a white scree appears. The only way to get out of this is to reboot the phone, but the problem reappears on reboot. He has restored to factory and the problem still happens.
The phone seems fine on wake up - he can use it until the phone sleeps. The problem only appears if he puts the phone to sleep or it sleeps naturally and then when he presses the power button to wake it, the white screen appears.
All suggestions really welcome as this has me stumped.
Thanks
Unlock it, root it, and flash a rom? Seems software related to me.
Or, if completely stock and relatively new, see if you can exchange it for another.
Or htc support may be able to help as I'm sure it's under warranty.

Issue has been solved but looking for explanation

So my friend's stock s3 started randomly rebooting recently and just couldn't get to the home screen without many tries. And it got worse this morning as she had spent about an hour to no result. The problem is the phone would keep rebooting during the GT-I9300 screen.. Most of the time it wouldn't get to the Samsung boot animation.. If I charged it, the battery logo would be shown as loading instead of charging.. After trying the hard reboot combination a few times which didn't work, I noticed that I could see the battery with green bar every time I pressed the power button!
So I tried something silly.. I kept pressing the power button repeatedly during boot and surprisingly it booted up to the home screen. However, without being charged, the phone would still suffer from boot loops (at that moment we confirmed that the pressing power button repeatedly would 100% work) . As we were desperate to understand the problem, I got to know some apps that she installed recently and uninstalled them. These are the apps that she recently installed and later uninstalled:
https://play.google.com/store/apps/details?id=vStudio.Android.Camera360
https://play.google.com/store/apps/details?id=com.fourricegroup.mc
https://play.google.com/store/apps/details?id=com.naturalmotion.clumsyninja
Guess what?! The bootloop has not happened till now! So the reason I'm writing this post is because of curiosity xD
1. How does pressing the power button repeatedly help the phone to boot up? If I stop pressing it before the locksreen, it would fail.
2. Can an app really cause a weird issue like this? Or is it just a coincidence that the phone magically got better after uninstalling the apps?
Hope to get some answer from you guys for learning purposes thanks in advance!
Sounds like your power button is faulty.

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