This week I stalled an app which totally ****ed up my HD2. I don't remember the name of the app, but installing it resulted in the following:
-Whenever I press the home hardbutton my navipanel starts up and it is very hard to turn it off.
-Whenever I open an sms or email the screen automatically tilts to the landscape mode and doesn't tilt back.
-Whenever I open opera browser the screen automatically tilts to the landscape mode and doesn't tilt back.
-Start softbutton not working.
This is all quite annoying so I did a reset to factory settings. However this didn't solve the problem, so I am assuming that dreadfull app I installed did an override on the factory settings.
So the next thing I tried was installing the latest rom from the htc website, which should have been an easy thing. However it failed midway. Now the issue is that my computer doesn't not recognize my HD2 anymore when I connect it with the cable.
So the question is? What do I do now? I was hoping anyone could help me with this problem. Before when I was a student I had plenty of time to search the net/forums for a solution, but now I am working full time and I already spend most of my weekend trying to solve this issue. So please anyone help me out
whopper said:
This week I stalled an app which totally ****ed up my HD2. I don't remember the name of the app, but installing it resulted in the following:
-Whenever I press the home hardbutton my navipanel starts up and it is very hard to turn it off.
-Whenever I open an sms or email the screen automatically tilts to the landscape mode and doesn't tilt back.
-Whenever I open opera browser the screen automatically tilts to the landscape mode and doesn't tilt back.
This is all quite annoying so I did a reset to factory settings. However this didn't solve the problem, so I am assuming that dreadfull app I installed did an override on the factory settings.
So the next thing I tried was installing the latest rom from the htc website, which should have been an easy thing. However it failed midway. Now the issue is that my computer doesn't not recognize my HD2 anymore when I connect it with the cable.
So the question is? What do I do now? I was hoping anyone could help me with this problem. Before when I was a student I had plenty of time to search the net/forums for a solution, but now I am working full time and I already spend most of my weekend trying to solve this issue. So please anyone help me out
Click to expand...
Click to collapse
i have to leave for work in 5 minutes so i won't be able to follow this up...but..
when you say factory reset, did everything else go back to what it was as you bought it?
1- can you get to bootloader (when booting up phone hold the "down volume"-- i think it is down, may be up. try it.)
2- if so you are good.
3- in bootloader flash hspl
4- flash new rom
I performed the factory reset multiple times and by 2 methods.
-setting->return to factory settings
-turning off the device-> press down the volume up/down buttons and press cancel call button
All settings were turned back to the original settings however the 2 problems (1: tilting screens and 2: unable to detect device on computer) did not disappear.
I tried to do what jsmccabe78 said, but my device just booted up like normal. No bootloader screen or anything.
I have anyone else has an idea.
Make a backup of your contact list.
And make a Hard reset!
In difficult situations, you can maybe use/do a "Task 29"
using the second option I described is a hard reset
try reflashing a stock ROM.
whopper said:
I performed the factory reset multiple times and by 2 methods.
-setting->return to factory settings
-turning off the device-> press down the volume up/down buttons and press cancel call button
All settings were turned back to the original settings however the 2 problems (1: tilting screens and 2: unable to detect device on computer) did not disappear.
I tried to do what jsmccabe78 said, but my device just booted up like normal. No bootloader screen or anything.
I have anyone else has an idea.
Click to expand...
Click to collapse
now what do you see when you boot your phone? have you tried deleting the settings for your phone on your computer for wmdc/activsync? 0have you tried uninstalling wmdc and reinstalling? try those first.
now, if your computer still does not recognize your phone your next option is to load another rom - whether it is a newer official rom or a customized one (your choice.) if you cannot connect your phone you will need to do this with bootloader.
if you can boot your phone, you can get into bootloader.
to get to bootloader:
turn phone off.
hold "volume down" button key.
turn phone on.
this will get you to bootloader. if this doesn't work, i am out of ideas. you need a new rom and you can flash from an storage card, but you need to have hspl first.
let me know.
now you can 1- flash hspl and 2- flash new rom
Sorry for the late response jsmccabe78. Thank you for your response. I got my phone into bootloader mode which enabled me to make a link to my computer. I ran the stock rom that I downloaded from the htc website and it installed succesfully.
Unfortunately this did not solve the problems I described in the OP.
-Whenever I press the home hardbutton my navipanel starts up and it is very hard to turn it off.
-Whenever I open an sms or email the screen automatically tilts to the landscape mode and doesn't tilt back.
-Whenever I open opera browser the screen automatically tilts to the landscape mode and doesn't tilt back.
-Start softbutton not working.
Click to expand...
Click to collapse
Also my computer still doesn't not recognize my HD2 outside of bootloader mode. Reinstalling WMDC did not solve this issue.
I am still thinking these issues are software related and not hardware related. But reinstalling the stockrom should have fixed the issues if it was software related shoud it not?
So 2 questions remain;
1) How do I fix the issues in the OP
2) How do I get my computer to recognize my HD2 outside of bootloader
I hope anyone can help me solve this mystery.
Try it with no sd card in and see if you still have the problems? If you do :Take out your sd card and put it into your pc with card adaptor. Then delete the application data folder on your sd card. If that doesn't work make a back up of whatever stuff is on your sd card and then re-format it, then and copy back your apps and stuff. If you had a rough idea of what it was you installed try and leave that out when you copy your files back to sd. If you didnt have much on your sd card i would suggest to just wipe it totally and start again. Hopefully this should sort it, if not im out of ideas. Hope this helps if not soz but thought id try
I formatted my SD card, used the return-to-factory-settings function again and still the same issues. No connection to my computer and all the above issues... getting a bit desperate here...
Does anyone have an idea what could be the problem here?
Yesterday...
I was listening music and as i turned on Bluetooth my cell got switched off all of a sudden and began to
reboot again and again that too in no time...
please suggest me some solution by which my contacts and other data won't get lost...
I tried pressing my power button n volume rocker's lower button pressing tog. fr 20 seconds but even that is not working...
P.S and Help
I have also tried pulling out battery and reinserting but even thats not working...
Please Need Someone's Urgent Help...
I am using ICS-4.0.4
No choice. Flash stock gb rom. Try it. Press VOLUME DOWN when flashing ftf file in flashtool.
Sent from my LWW. Cheers, Its Legend, wait for it, DARY!
Kme001 said:
Yesterday...
I was listening music and as i turned on Bluetooth my cell got switched off all of a sudden and began to
reboot again and again that too in no time...
please suggest me some solution by which my contacts and other data won't get lost...
I tried pressing my power button n volume rocker's lower button pressing tog. fr 20 seconds but even that is not working...
P.S and Help
I have also tried pulling out battery and reinserting but even thats not working...
Please Need Someone's Urgent Help...
I am using ICS-4.0.4
Click to expand...
Click to collapse
No choice ! you have to reflash the ROM . but if you use custom ROM . it maybe kernel things . Stock or custom ROM ?
hey bro
Kme001 said:
Yesterday...
I was listening music and as i turned on Bluetooth my cell got switched off all of a sudden and began to
reboot again and again that too in no time...
I am using ICS-4.0.4
Click to expand...
Click to collapse
one time this appen to me. try flashing another kernel. dont wipe nothing. only overwrite kernel. if the phone turn on please make backup of your data contacts etc. and reflash the rom. one tip bro save/ sync all your contacts with you google account that way never lost your contacts.
if i help press thkns button.
Hello sir. I am in a big trauble with my samsung galaxy E120 k. It is rooted and running in cwm recovery. As it is a korian phone there are a few number of custom rom i found but non of them fully stable and 100% bug free. So i am running with stock rom with variety of customization by xposed module. But suddenly yesterday my lockscreen has vaniahed!! Not only this, in addition with this in every boot bluetooth automatically goes on and screen time out seted at 10 minute and most serious peoblem is powwr menu also vanished , holding power button leads to switch off directly instead of appear power menu where reboot, user profile, shutdown are suppose to listed. I can not solve this even after fully wiped data, reset factory setting and restored previously backuped stock rom. Nothing works. I tried every possible way i known. I searched google a huge bt got nothing.
Now plz plz plz anyone help how can i get rid of these problem. It is very urgent coz i im gonna sell this **** after resolve the problem. Plz anyone help me. I will be very very greatful to u. Thanks in advance and sorry for my bad english.
Hi experts,
I wanted to clean install my z7 max to factory settings. However, its does not work
tried Pressing power and volume up option, power and volume down and power and both volume button, tried to select reset phone from menu from settings..
No above method worked, when i tried to hard reset, i just giving a vibrate and nothing happens after that...
Again it started /booted as usual with only power buttion option. currently no app is working.. its says " unfortunately gapps, google play stopped working " this kind of message is for all location. though in storage it says 23gb/23gb,but i am not able to explore and see files in it..." so i decided to do a factory reset..
which is not at all happening. I rooted my phone earlier, so it seems something got gone wrong at OS level...
I wanted to do a factory reset at this poing..but no luck. as of now, i am amble to receive calls and dial call...nothing else working...when ever I launch a app its fails, send report says.. "internet permission denied" kind of stuff.
so experts please help me to hard reset my phone
Regards
ASP
Hi,
I'm facing a strange Black Screen Problem even after booting of the phone successfully every time. I can see the lock screen every time for like 2-3 seconds then suddenly entering to black screen automatically if I try to unlock or don't attempt to do so. The phone is able to ring if I try to make a call from other no. but won't able to pick up because there is no option to answer or decline the call. If I hit the power button all power menu buttons are coming like to reboot, power off , airplane mode etc but some how I'm not able to access the phone from inside.
Please note that last time when the phone was running fine I saw one error like android.system.mui has stopped working and everything was crashing so I had to reboot my phone and ultimately landed into this issue. Also my internal storage was like 600-500 MB free that time.
I'm on miui 9 official for Redmi Note 4 ( 32GB version SD 625).
I'm a new member of XDA and I haven't read all the rules yet, so I apologies if I do any mistake please correct me if I'm wrong as this my first post in XDA. I respect all the community guidelines.
Please provide the working solution for this.
A few quick questions as follows
- Do I have to install TWRP recovery for the same to clear cache which i think it may resolve the issue just removing the cache?
- I'm not sure about Miui recovery 3.0 clear data option to clear cache as i don't really want to erase my all important documents, photos, videos, notes in my phone.
- How can I recover my data if I had to reset my device ?
Please guide me for the above issue.
I really appreciate all your concerns.
Thanks & Regards,
Gaurav Kumar
I have exactly same problem, please help with solution.
gkfc007 said:
Hi,
I'm facing a strange Black Screen Problem even after booting of the phone successfully every time. I can see the lock screen every time for like 2-3 seconds then suddenly entering to black screen automatically if I try to unlock or don't attempt to do so. The phone is able to ring if I try to make a call from other no. but won't able to pick up because there is no option to answer or decline the call. If I hit the power button all power menu buttons are coming like to reboot, power off , airplane mode etc but some how I'm not able to access the phone from inside.
Please note that last time when the phone was running fine I saw one error like android.system.mui has stopped working and everything was crashing so I had to reboot my phone and ultimately landed into this issue. Also my internal storage was like 600-500 MB free that time.
I'm on miui 9 official for Redmi Note 4 ( 32GB version SD 625).
I'm a new member of XDA and I haven't read all the rules yet, so I apologies if I do any mistake please correct me if I'm wrong as this my first post in XDA. I respect all the community guidelines.
Please provide the working solution for this.
A few quick questions as follows
- Do I have to install TWRP recovery for the same to clear cache which i think it may resolve the issue just removing the cache?
- I'm not sure about Miui recovery 3.0 clear data option to clear cache as i don't really want to erase my all important documents, photos, videos, notes in my phone.
- How can I recover my data if I had to reset my device ?
Please guide me for the above issue.
I really appreciate all your concerns.
Thanks & Regards,
Gaurav Kumar
Click to expand...
Click to collapse
Are you able to boot into the recovery and use it? Or does the recovery shows the black screen also?
hey I`ve just got the same problem in Redmi note 4, did u find any solution?...
so far what i did till now is, flash Red Wolf Recovery, wipe, DALVICK, CACHE and DATA (not the internal storage where is your info), the wipe is like a factory reset, is the only solution I`ve found so far.
any ideas?
MyNameIsRage said:
Are you able to boot into the recovery and use it? Or does the recovery shows the black screen also?
Click to expand...
Click to collapse
Facing same issue, i am able to boot into recovery mode ( volumen up + power ) and i can select options there, any solutions ?
Fr34kD3V said:
Facing same issue, i am able to boot into recovery mode ( volumen up + power ) and i can select options there, any solutions ?
Click to expand...
Click to collapse
Do you have a unlocked bootloader? If you don't then possibly resetting device from recovery is the only thing.
Does this issue already solved? I also have the same issue but I don't know how to fix it. Please help me
HI
I have the same problem, I tried using the fastboot (power+volume down) and nothing happened, I tried the recovery mode (power + volume up) and I got three options, (reboot, wipe data, connect with mi assistant) the first would reboot the phone to the same problem, the second one I don't want to wipe all data or reset the phone as I want to retrieve the data on it, I tried the third and downloaded the mi pc suite, but the phone doesn't show on my pc, I receive the no device detected even after connecting my phone with USB
I have the same issue on my Mi Max 2!!!
And the developer mode isn't possible to enable, because of this black screen!
Please help!
MyNameIsRage said:
Are you able to boot into the recovery and use it? Or does the recovery shows the black screen also?
Click to expand...
Click to collapse
I updated my Mi Note 4 system software yesterday to MIUI 9.6 (me thinks), but it is having booting issues. I struggled 2 hours last night to get it started but in the morning I noticed that the fingertip sensor isnt working. I cleared cache, added new finger print, still the problem persisted and then I read on the forum to power off and restart the phone. I clicked on power off and since then my phone is not rebooting. The screen in black, I can hear phone calls, msg notifications. I have tried pressing the power button for 40 seconds (as per the MI Support Tech's advice), followed by using the fastboot (power+volume down) and nothing happened, I tried the recovery mode (power + volume up). Still nothing is showing. The Mi logo and android restart option isn't showing only. The phone is black. I can see navigation light and the blue light blinking on the top left when msg/notification comes. I haven't taken a back up since many many months. I don't want to lose my data. Please help.
amtrips2018 said:
I updated my Mi Note 4 system software yesterday to MIUI 9.6 (me thinks), but it is having booting issues. I struggled 2 hours last night to get it started but in the morning I noticed that the fingertip sensor isnt working. I cleared cache, added new finger print, still the problem persisted and then I read on the forum to power off and restart the phone. I clicked on power off and since then my phone is not rebooting. The screen in black, I can hear phone calls, msg notifications. I have tried pressing the power button for 40 seconds (as per the MI Support Tech's advice), followed by using the fastboot (power+volume down) and nothing happened, I tried the recovery mode (power + volume up). Still nothing is showing. The Mi logo and android restart option isn't showing only. The phone is black. I can see navigation light and the blue light blinking on the top left when msg/notification comes. I haven't taken a back up since many many months. I don't want to lose my data. Please help.
Click to expand...
Click to collapse
Did by any chance you flashed miui 10?
MyNameIsRage said:
Did by any chance you flashed miui 10?
Click to expand...
Click to collapse
No I haven't done flash method. I don't know how to do it.
i experienced the same thing with my mido . boot logo and splash screen appeared normally . when it goes to home screen , it is totally black (but the backlight in blackscreen still working if i press finger scanner or power button) . press power button , the menus shows ! restart , shutdown , boot to recovery , fastboot , et cetera ... i've already clear cache , dalvik & fix context in twrp , but after all it's just the same .. just black . when somebody's calls , the phone's ringing but i can't answer it . the daily alarm's still working but i can't snooze it . please i don't want to clear my data / install any other roms .. Thanks ..
please apologize my bad english
i was facing the same issue after 9.6.1 update.... the only working option i got was resetting the deivce and lost all data.
rajshahbazkhan said:
i was facing the same issue after 9.6.1 update.... the only working option i got was resetting the deivce and lost all data.
Click to expand...
Click to collapse
@amtrips2018 @ciilenx
MyNameIsRage said:
@amtrips2018 @ciilenx
Click to expand...
Click to collapse
i've fix it .. yeah as i thought before .. simply flash a new rom . and i flash miui 10 8.7.12 developer from miui web . do a twrp backup before, and after flash new rom , restore the data , and flash lazyflasher .. reboot to system .
Works flawlessly now .. @MyNameIsRage
ciilenx said:
i've fix it .. yeah as i thought before .. simply flash a new rom . and i flash miui 10 8.7.12 developer from miui web . do a twrp backup before, and after flash new rom , restore the data , and flash lazyflasher .. reboot to system .
Works flawlessly now .. @MyNameIsRage
Click to expand...
Click to collapse
Hi there, could you please explain the process a little bit more specifically? I have so many files in the phone and I could not lose them Thank you very much beforehand!
Vasilis123456789 said:
Hi there, could you please explain the process a little bit more specifically? I have so many files in the phone and I could not lose them Thank you very much beforehand!
Click to expand...
Click to collapse
Why don't you throw your data in a PC or a memory card? Also guys if im not mistaken you can not rollback from MIUI 10 to an earlier version if you update via the OTA right?Or else your phoned will be bricked am i right? Someone confirm this cause its risky.
Solution for mi black screen.
Hello friends,
I think the issue in sensors, because when i bump my mobile on my hand the screen wake up suddenly but some time screen in hang position but when i try it one or more time its working normally .
Same issue
Hi, I recently updated to the 9.6.2.0 in my Mi note 4 and after reboot it started to go off and on (only the backlight (touch layer worked)). I rebooted several times and get it going. after few minutes went black again and after reboot the fingerprint sensor stopped working (HW diagnostics saying error if you try to test it) and then the battery status started act weir. If i plug phone to charger, no matter how many % i ve got it charge only 1% (after hour or so)and if i unplug it lose 5% in 5 seconds and stays there for amount of time till the battery reach the same percentage as the indication is sayin.
TBH pretty weird and pretty annoying.
And yes it is probably sensor ( or a driver? ) because turning phone up-side down or covering the proximity sensor osometimes help.
I dont want to wipe my phone until it is necessary.
Is it because of update?
Thank you
Timekiller_CZ