[q] serious problem need help - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

Ok, so i keep getting this problem with my hd2, i tried flashing different radios & roms but no help.
its hard explaining the problem so here it is what happens:
sometimes the phone dont sleep, if i press the power button it just goes to lock, but the screen wont go off, while dis happens when i try changing the brightness, the "on battery brightness" dont change the brightness, but the "on external power brightness" changes the brightness, but the phone is not connected to anything.
when i finally connect my hd2 to my laptop or to charge and take da cable out den its perfect, it works normally
please help

the phone thinks it is connected to an external power source. similar sounding to the "stuck in car kit mode" bug. probably a faulty usb port.
had to send mine back for a new mainboard.
any other symptoms? loudspeaker auto activating when you make/take a call? phone pad screen auto rotating?
youusing the original cable?

samsamuel said:
the phone thinks it is connected to an external power source. similar sounding to the "stuck in car kit mode" bug. probably a faulty usb port.
had to send mine back for a new mainboard.
any other symptoms? loudspeaker auto activating when you make/take a call? phone pad screen auto rotating?
youusing the original cable?
Click to expand...
Click to collapse
No the loudspeaker don't turn on automatically, no rotation problems and yes im using the original cable.

Related

[Q] No usb connection :(

Hello,
I experience a very weird problem with my HD2.
When I want to connect my HD2 to pc then my pc (and other pc's) doesn't recognize my phone, nothing happens. Also my phone isn't giving me the option between "Activesync" "Disk drive" or "Internet sharing". (Altough the option to ask it on connection is turned on under settings). So not an active sync problem I guess. The usb doesn't seems dead because it still charges, on my HD2 the power sign comes up when I connect the usb to pc and the led is on. When I pull it out then the led goes off and the power sign dissapears. But no "data" connection is possible anymore.
Is something broken in my registry? I tried soft resetting several times.
No hard reset yet but I am waiting to do this, maybe someone here knows the answer.
I started experience the problem after I used Tomtom last week ( i used it alot already) . I experienced a problem that my HD2 was stuck in "Carkit mode" thus when someone called me he flipped the screen and putted speaker on. Even when I set it off under settings it. Navipanel was also turned on. I downloaded the hotfix from HTC for Navipanel and now that problem is gone. My phone is again in normal mode when I call or receive calls. BUT the usb data connection doesn't seems to be working anymore .
Someone here knows the magic answer ?
Can you post the Radio version and ROM version you are using?
ROM version : 1.66.405.2 (76641) WWE
Radio version : 2.06.51.07
Have you ever changed the ROM on your device or is all still origional as you got it from the store?
If origional:
1) bring it back for repair, since its not your fault
2) or install HSPL change your radio and rom
I would just send it for repair when that happens. Specially when its in origional state.
I had this problem once but at the moment i connected the phone through a USB Hub
No it is the official upgrade rom from htc site.
Phone is acting weird also.
Everytime someone is calling it puts the speaker on .
Maybe I try a hard reset for this "fkd up" software?
Would this help?
Hmm did a hard reset and the problem persists.
No usb data connection.
Speaker turns to loud when someone is calling me.
Screen flips sometimes.
Guess it is a hardware problem.
Going to turn it in.
Although I completely agree that your unit is probably on the fritz, take into account that the MicroUSB cable can be the problem as well when it comes to connecting to your pc. I bought some Ebay cables and my phone wouldn't connect properly with those. Charging was no problem.
Yes it is on the fritz i guess.
The problems started suddenly and I also tried another usb cable who was also working fine before.
I managed to get connection yesterday just once after pushing it in the phone and moving it a bit. So I guess the usb input is broken or the motherboard. Guess it is the motherboard because of the other weird problems (when want to call someone the screen turns vertically and puts the speaker on), also when i got called. And this after a fresh hard reset.
Hope they will replace the unit without a hassle.

[q]hd2 charges but doesnt connect

i reacently got my 3rd hd2
whenever i plug it into the computer it charges but will not sync or connect via disk drive
i have tried installing the drivers but it says device unplugged even when its not
can someone please help me?
search for the threads 'stuck in car kit mode'. compare the symptoms.
Look in ActiveSync on the device too... Make sure it says "Synchronize all PC's using this connection" in the connections menu is set to USB.
Sounds like a faulty micro USB cable / HD2 female USB port. Try with a different USB cable!
i tried all of this
i think it is stuck in car kit
also when i try and make calls its automatically on speaker?
Opps sorry didn't read in detail.
Have you tried changing this registry key:
\HKLM\System\CurrentControlSet\Keypad\IsCarKitMode=0
At least for me, when set to '1', my dialler turns to landscape mode with speakerphone enabled. Not too sure how this would affect USB settings though.
Update: Check this thread out:
HD2 Stuck in Car Kit Mode
Seems like a faulty microUSB port on your HD2
its strange because im running android on it now and sync etc works fine
its just when its on windows mobile it wont work
i got rid of car mode whenever i hit home with the regedit
thanks
but it still goes to speaker phone whenever i call/someone picks up
how can i change this?
still not working the usb
cliffordlee said:
Update: Check this thread out:
HD2 Stuck in Car Kit Mode
Seems like a faulty microUSB port on your HD2
Click to expand...
Click to collapse
it being a faulty usb shouldnt make it stay in car mode
but i think it is cause it always starts on speaker and if i turn it off when someone picks up it goes back on
the reg worked for getting the navi panel from autostarting and staying
all i need is a reg to stop auto speakerphone
any ideas?
squidbutt said:
i reacently got my 3rd hd2
whenever i plug it into the computer it charges but will not sync or connect via disk drive
i have tried installing the drivers but it says device unplugged even when its not
can someone please help me?
Click to expand...
Click to collapse
Hi
I have the same problem! Did you find the answer?
Please help me in connection my device to pc. It doesnt even connect via boot loader!! but charging is ok.
Any idea plz?

[Q] My S2 reboots instead of turning off ...

Here is the problem...
Both when long pressing power button - and short pressing + taping on a POWER OFF button - the phone doesn't turn off It just shuts down, vibrates and then restarts. Didnt have this problem before - just noticed it today.
I use official I9100XXKE4 rom - never rooted the phone and never used any custom ROMs.
Any idea what causes the problem ?
cryanpl said:
Here is the problem...
Both when long pressing power button - YES thats how you reboot SGS.
Short press = screen off
Hold power button down OFF screen displays
You can always try factory reset and wipe data if you think you have a problem .
jje
Click to expand...
Click to collapse
Just hard formated the phone using *2767*3855# method
(WARNING - THIS CODE FORMATS YOUR PHONE AND ERASES ALL DATA)
... and nothing still reboots instead of turning off.
I just long press the power button - wait for the menu to appear - the tap on a POWER OFF text - the phone informs me that this will Turn Off the phone - I tap on OK - and ... it doesn't turn off - but jus restarts.
Very strange I am on a train right now - and wanted to save sme battery for the final part of the trip - but looks like because of this problem - I am not able to turn off the device. OK - i phisically removed the battery - but it's not the solution of the problem for future I guess
Return to seller its not normal .
jje
I know exactly what you mean. I had this issue amongst a list of others and it was really ****ing me off. After i updated to ke7 it was still the same. I have a bluteooth issue so installed Villain ROM 1.1 - That sorted the problem. The phone turns off and on like normal but still have the bluetooth issue.
I dont think you should return it until the new firmware is out
soved
Hi, I had the same problem too, the details:
1. I have never used a different ROM than the original.
2. I haven’t upgraded the original firmware.
3. When the problem happened I haven’t installed any software (recently)
4. This is not a software problem definitely
5. The problem began when I have finished charging the phone (the phone was turned off), I disconnected it from the AC Charger and it began to show the battery icon like if it was charging and a yellow triangle advertising that the charger doesn’t have the sufficient power to charge. Then I tried turning on the phone (it was really difficult to turn it on), when I finally turned it on I noticed some problems with the data network (really annoying), when I tried to turn off the phone, it begun to restart instead turning off.
6. I have been goggling since then, only one thing solved the problem is to clean the USB PHONE connector (I used a small clip to clean), there is something unclean (I can´t see, it’s something very little) yet but the problem has gone, all is normal now.
7. In a youtube video, someone has a comment that says: “I had to turn it in to the local samsung service location. They told me that it was corrosion in the USB port due to water damage. They charged me €70, and I'll pick it up tommorow.” This confirms the problem.
I am thinking that the USB connectors come with this problem, so we have to be very careful at the moment of charging the phone, maybe we should plug the charger to the phone before connecting it to the AC power.
Sorry for my english (it's not good)
freddysalazar:
first post. i rarely post, but wow, that solved it. it must be hardware related. i took a cotton cleaner(or what it is called) and cleaned it and it solved the problem. will not have the charger by my bedroom windows during snowy winter anymore. moved it to my dry livingroom

[Q] Problems with my s2

Every so often my s2 enters driving mode all by itself, I don't prompt it, even when its in my pocket it will randomly go off, after this the auto speaker function when making calls is activated and everytime I make a call, or recieve a call is automatically turns the loud speaker on. It then also starts connecting to USB when there is nothing plugged into it at all. I have done a complete factory reset, tried it without the mass storage microsd, and the problem persists. I have called samsung who were of absolutely no use whatsoever, saying I had to send the device to them which could take upto 4 weeks for them to recieve repair and send back. Any help on the situation would be greatly appreciated.
Araam Abdal said:
Every so often my s2 enters driving mode all by itself, I don't prompt it, even when its in my pocket it will randomly go off, after this the auto speaker function when making calls is activated and everytime I make a call, or recieve a call is automatically turns the loud speaker on. It then also starts connecting to USB when there is nothing plugged into it at all. I have done a complete factory reset, tried it without the mass storage microsd, and the problem persists. I have called samsung who were of absolutely no use whatsoever, saying I had to send the device to them which could take upto 4 weeks for them to recieve repair and send back. Any help on the situation would be greatly appreciated.
Click to expand...
Click to collapse
Have you checked for visible dirt inside the micro-USB connector? Or is it damaged?
Another option, of which I'm less sure it will work: try freezing the Voice-command app using Titanium Backup... At least prevents the carmode-app, and thus maybe the automatic speakerphone option... You might as well set the setting for disabling speakerphone when in Cardock-mode (there's an app for that )
I remember another user asking the same thing, have replied to him as well... Check here: http://forum.xda-developers.com/showthread.php?t=1132588
Maybe he has found a solution?
kaassema said:
Have you checked for visible dirt inside the micro-USB connector? Or is it damaged?
Another option, of which I'm less sure it will work: try freezing the Voice-command app using Titanium Backup... At least prevents the carmode-app, and thus maybe the automatic speakerphone option... You might as well set the setting for disabling speakerphone when in Cardock-mode (there's an app for that )
I remember another user asking the same thing, have replied to him as well... Check here: http://forum.xda-developers.com/showthread.php?t=1132588
Maybe he has found a solution?
Click to expand...
Click to collapse
Firstly, thanks for your reply, secondly I've just (using a toothpick) cleaned the microUSB port, found a tiny amount of dust, but we shall see if that works, will keep posted. Samsung said to take it to carphonewarehouse to have it flashed, but i'll see if your solution works.
Thanks again.
Did cleaning the micro usb work? I am also having the same issue.
RoryDunne said:
Did cleaning the micro usb work? I am also having the same issue.
Click to expand...
Click to collapse
Hi rory, cleaning didn't help, but using a toothpick i lifted the metal part of the micro usb to make sure it wasn't touching anything and that solved the problem for me.

[Q] Phone will not tuen back on

In sum, earlier today I was using my phone with no problems-- calls, texts, using apps etc. I went to 'close my screen' when I was done using it and I realized the side power/lock screen button was not working and my screen was not responding when I wanted to lock it. I removed the battery hoping it would reset the phone and fix what was wrong but now my phone will not turn back on. I plugged the phone into the wall for at least 30 minutes as well as plugging it in the computer for quite some time. No response from the phone at all. (no charging icon, computer is not detecting the usb cable when plugged into computer, etc.)I also held the buttons down to try to power on as well.
I was wondering if there was a way to fix this problem, or somehow retrieve files (mainly pictures) from the phone,
Thank you for your help. Any feedback will be greatly appreciated.
Andrew
samsungs424 said:
In sum, earlier today I was using my phone with no problems-- calls, texts, using apps etc. I went to 'close my screen' when I was done using it and I realized the side power/lock screen button was not working and my screen was not responding when I wanted to lock it. I removed the battery hoping it would reset the phone and fix what was wrong but now my phone will not turn back on. I plugged the phone into the wall for at least 30 minutes as well as plugging it in the computer for quite some time. No response from the phone at all. (no charging icon, computer is not detecting the usb cable when plugged into computer, etc.)I also held the buttons down to try to power on as well.
I was wondering if there was a way to fix this problem, or somehow retrieve files (mainly pictures) from the phone,
Thank you for your help. Any feedback will be greatly appreciated.
Andrew
Click to expand...
Click to collapse
Did you try to boot into download mode?
1057
michaely123 said:
Did you try to boot into download mode?
Click to expand...
Click to collapse
I attempted to hold volume down, power and home buttons but the phone did not respond. The computer is also not recognizing it while plugged in via usb. The button does not seem to be 'stuck' as i can still hear a slight clicking sound when I press it.
Try removing the battery and hold power down for 30 seconds and then try installing the battery again.
Try that ^
maybe a jig might help

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