Hi All
Apologies if this has already been answered, I have done a forum and Google search on this and can't seem to find an answer.
When I make a call or receive a call, the phone screen immediately goes blank. I don't mind if it only did it when I put it next to my ear but this happens as soon as you dial or answer a phone call.
If I try to press the home button during a call, it doesn't do anything. The only button that makes something happen is the hang-up/standby button but of course this cuts the call off!
Any ideas? I am running Duttys Creme De La Creme V4 WWE with a radio of 2.10.50.26. I don't remember this happening on the HTC rom - could this be a ROM issue?
Thanks
Anyone have any ideas?
Anyone have an answer on this as I have the same issue. It is really frustrating. You can get the screen back by pressing the power on button (which at least doesn't cut the person off) but it does seem to be the worst timing for a screen to go blank. I am using energyrom 21903 manillla 2.5 sense on a HD Blackstone
minshall said:
Anyone have an answer on this as I have the same issue. It is really frustrating. You can get the screen back by pressing the power on button (which at least doesn't cut the person off) but it does seem to be the worst timing for a screen to go blank. I am using energyrom 21903 manillla 2.5 sense on a HD Blackstone
Click to expand...
Click to collapse
Did you solve you problem, guys?
I am asking because now I have this thing
What do I do? I noticed that it was solved for Touch Diamond: http://forum.xda-developers.com/showthread...3798&page=3
Does anybody know how to do it for HD2?
Does anybody care
Dear All,
I had / have same problem. It means the proximity sensor is dead.
What I found:
When during the call light on the light sensor, for examole with a torch, the screen coming back...
Thats all what you can do, or must have changing the motherboard.
Sorry for the bad news...
had the same issue, cleaned dirt between screen an sensor and now is ok
Related
Hey Everyone,
Something weird is happening with my HD2 lately, every time i press the back button or any buttons on the device, my screen will become non-responsive meaning i can see the time change but im not able to touch anything. To get it back working i have to turn on and off the screen repeatively just for it to sense. After 5 minutes or so it will eventually start working which I'm able to send a text but as soon as i send it, my screen is not responding anymore.
The weird part is i can go back and see the screen change but unable to press anything. It's like the touch portion is dead. I did hard reset, task29, and reloaded a new radio on it.
Do anyone else have any other idea.
HSPL: 1.66
Radio 1.15.50
Rom: Dutty Something forgot now.
Anyone got any advice what i should do. Do you think HTC would cover it?
After further investigation it seems to be a hardware problem, only way to fix it is send it in to HTC and hopefully you still have warranty.
jsmccabe78 was kind to give us examples where many people seems to have been having issues:
http://forum.xda-developers.com/showthread.php?t=757117
http://forum.xda-developers.com/showthread.php?t=758846
http://forum.xda-developers.com/showthread.php?t=775333
http://forum.xda-developers.com/showthread.php?t=814584
http://forum.xda-developers.com/showthread.php?t=822777
http://forum.xda-developers.com/show....php?p=9248922
same issue,u press end button to get off your phone,after this,press any button but don't use end button to wake up screen and touch screen will work,i don't know it is hardware or software error
what version of rom do you have? have you tried just flashing the Official Rom yet?
Same things happening too me. ..
I need a fix.
Here.
HSPL:2.08
ROM: T-Moible latest Rom(3.14.531.1)
Radio: 2.15.50.14
i'm try every thing i can do,task 29,HR,..
I updated the First post!
I have Speed Rom 5.1 on my Amaze. When I am finished with a call, the screen stays black. I try to hit the power button, but nothing happens. I have to remove my battery in order to reboot. Can someone shed some light on why this happening? I am thinking that it may have something to do with my CPU Tuner settings, but I am not sure.
mrcash101 said:
I have Speed Rom 5.1 on my Amaze. When I am finished with a call, the screen stays black. I try to hit the power button, but nothing happens. I have to remove my battery in order to reboot. Can someone shed some light on why this happening? I am thinking that it may have something to do with my CPU Tuner settings, but I am not sure.
Click to expand...
Click to collapse
Probably that or a bad flash, just reflash, see if it solves the issue.
Most likely it's something simple, like an issue with your proximity sensor. I know there was an app that could calibrate that but I forgot what the app was.
Stock Rom - Black screen while phoning
There is a similar problem on my wife's phone with a stock rom (not rooted Amaze from T-Mobile). When making or accepting a call, the screen will instantly go off even without leaning the phone against anything and won't turn on unless the power button is pressed. Sometimes the screen would turn on by itself after a while after the other phone was hanged.
I've downloaded AndroSensor app: the proximity value does't change even when touching the area near the earpiece. It keeps showing ( 0.5mA ) 3.5 in.
I've found a thread which is there since april 2012 and describes quite a similar problem.
okay.. i just the original post date for this thread.. please don't bring back threads that are 6 month's old which issues might have been solved already since no ones been posting in it for 6 months...
(anyways) this is what i was gonna say
on my current s3 when my phone is placed to my ear it cuts off the display.. and if you pass your hand anywhere near the sensor's to the top near the camera it cuts off the display.. maybe there's a feature like that enabled on the stock rom also.. or you could possible check with the system settings to see "screen" on/off settings in display or power saving mode.. or something...
Thanks for the answer. I didn't notice that the thread was that old. I think I will keep up a newer one. But the current issue isn't likely to have been solved.
The problem doesn't seem to be triggered by wrong sensor measures (because the screen will go off even after disabling the sensor) nor does it depend on the rom version (same thing on the CM10).
Resolved:
It will sound stupid but I have found a simple solution:
I have just wiped the screen in the upper left corner where the proximity sensor is located and it started behaving normally. Though I don't use any protection tape on the screen it seem to have become less sensitive because of mud or sweat.
Hi All,
My Titan has developed an annoying issue coming out of the standby / lock screen.
After the phone has been left and has locked it self, I press the power button to light up the display. Then when I try to slide the lock screen up nothing happens, the phone does not respond. This is also true of the buttons on the front, camera, and volume button. No response.
After a while the phone will start to respond again.
I have noticed that the phone updates email and message icons whilst its not reponding. Not sure if that is WHY it is not reponding though.
I have read that installing the facebook application from the market place can cause a similiar issue, but I do not have this app installed.
Has anyone else seen and/or solved this issue before?
What should i be looking at to cure it?
Thanks
David
Hi.
Bought a S2 a few days ago and flashed 3 roms. (ressurection remix - pacman - jellybam)
In everyone something happens quite annoying.
When I press DIAL to make a call, the screen goes immediatlly off.
Then I'm forced to press the home button or power button to get the screen on again...but as soon as I try to get into the call screen (to use the dial for example), the screen goes off again! The call is still active and I can speak in normal conditions, but I'm unable to get into the call screen!
What may be causing this problem? Is it possible to be a proximity sensor problem?
It's starting to p*ss me off a lot!!!!
Some of those symptoms are the result of the proximity sensor in the device. Read about it in the manual that came with your phone.
Sent from my digital submersible hovercraft.
I think you missunderstood me... This is not my first S2...or first Android device.
I've had S2, Arc S, S3, etc...
I know how the proximity sensor works...
What is happening is that the sensor turns off the screen regardless of having something near by or not...
Therefore I'm never able to use the dialpad during a call or even see the hang up button...or the duration of each call.
plantunes said:
I think you missunderstood me... This is not my first S2...or first Android device.
I've had S2, Arc S, S3, etc...
I know how the proximity sensor works...
What is happening is that the sensor turns off the screen regardless of having something near by or not...
Therefore I'm never able to use the dialpad during a call or even see the hang up button...or the duration of each call.
Click to expand...
Click to collapse
Strange. Maybe the sensor is faulty or it's a software glitch. Did you try to reinstall kernel/ROM?
Sent from my digital submersible hovercraft.
I would suggest typing *#0*# in the dialer, clicking "sensor" in the menu that comes up and test the proximity sensor. If thats fine, I'd suggest a softeare fault.
Sent from my GT-I9100 using xda app-developers app
Did that... *#0*# onde my dual pad but it didn't happen anything
Hi guys.I have a problem with my LG G2 D802.When I answer a call or make a call,the screen goes blank and the touch doesn't work anymore.I can't do anything else on the phone.The conversation is normal and anything else seems to be ok.Please help! Thank you.
If I answer a call,the screen goes blank,I can speak normally:After the call even the other person finishes the conversation,I still can't do anything on the phone,because the screen stays blank.If I have another call this will awake the screen and it will work normally,I mean,I can take the call,answer and speak on the phone but with the screen blank again. and so on.To have the phone back to normal,I have to reboot it by switching the phone off and on again. Very strange.This happened after I unlocked the phone ,probably because I left the SIM card in ?!!! Any possible advice/solution? I tried soft and hard/factory reset with no results.
help reguading the g2 screen blackout during calls
madafis said:
Hi guys.I have a problem with my LG G2 D802.When I answer a call or make a call,the screen goes blank and the touch doesn't work anymore.I can't do anything else on the phone.The conversation is normal and anything else seems to be ok.Please help! Thank you.
If I answer a call,the screen goes blank,I can speak normally:After the call even the other person finishes the conversation,I still can't do anything on the phone,because the screen stays blank.If I have another call this will awake the screen and it will work normally,I mean,I can take the call,answer and speak on the phone but with the screen blank again. and so on.To have the phone back to normal,I have to reboot it by switching the phone off and on again. Very strange.This happened after I unlocked the phone ,probably because I left the SIM card in ?!!! Any possible advice/solution? I tried soft and hard/factory reset with no results.
Click to expand...
Click to collapse
I actually had this same issue. my g2 is rooted, but running the stock rom. it has a screen protector but nothing else that would impede the sensors.
I found that this issue never took place in well lit areas. but if at night sitting i a poorly lit room I would go to swipe the scree it would unlock for a second or two and then lock back up. in talking with a friend. I found that the g2 has in set so in the proximity of a pocket or something dark the screen dims back so as to not allow you to mistakenly hit ay button ( i.e. butt dial) i figured my proximity sensor near the ear piece was dirty and causing much less light then there actually was. at the time there wast a firmware update ( which I have now gotten) and was desperately seeking help.
I finally got the firmware update VS98012B and it seems to have solved the issue I ( and you) was having. I would see what version you are running now and then update to the aforementioned and see if that solves your problem.
PM me and let me know what road you decide to travel and if for some reason it doesn't help you we shall figure it out.
Blank Screen
I am having sort of the same issue. But mine is wether in a well lit room or dark room it doesn't matter.
I noticed that it usually happens when i receive a call, after the conversation when i hang up it does not go back to the home screen. all i get is a blank screen. the only way i can get it to generate the home screen again is by pulling down the status bar and going into the general settings and clicking home button again.
during this blank screen i can still see the status bar, and when i bring down the status bar i can see the nav buttons but they are unresponsive.
I also noticed this takes place sometimes after closing an app (noticed on netflix)
I am rooted on stock rom and TWRP recovery. Phone Model [LS-980 Sprint]
I immediately rooted so dont know if issue was there before root.
SOMEONE PLEASE HELP.
Bam9 said:
I actually had this same issue. my g2 is rooted, but running the stock rom. it has a screen protector but nothing else that would impede the sensors.
I found that this issue never took place in well lit areas. but if at night sitting i a poorly lit room I would go to swipe the scree it would unlock for a second or two and then lock back up. in talking with a friend. I found that the g2 has in set so in the proximity of a pocket or something dark the screen dims back so as to not allow you to mistakenly hit ay button ( i.e. butt dial) i figured my proximity sensor near the ear piece was dirty and causing much less light then there actually was. at the time there wast a firmware update ( which I have now gotten) and was desperately seeking help.
I finally got the firmware update VS98012B and it seems to have solved the issue I ( and you) was having. I would see what version you are running now and then update to the aforementioned and see if that solves your problem.
PM me and let me know what road you decide to travel and if for some reason it doesn't help you we shall figure it out.
Click to expand...
Click to collapse
I decided to open the phone and check the proximity sensor.I unplugged the proximity sensor ribbon and guess what:IT WORKS.without the functions of the proximity sensor and LED.But at least,I have the keypad and the screen on during a conversation.I have even the knock-knock function.Probably,I will use it like that until a kit-kat update will be available.Thanks for your answer.
VS980 Black Screen
I have a customer phone that I replaced the LCD and Digitizer on. The new screen works fine but...now when a SIM Card is in the phone and I dial out a thin horizontal line appears in the middle of the screen and then the screen goes black.
If I remove the SIM card and place a call, the phone gives me the standard "Emergency Calls Only" and goes back to the dial pad.
The SIM Card is not activated but it is recognized by the phone.
Has anyone else had this issue? I tried a factory restore with no luck.
madafis said:
I decided to open the phone and check the proximity sensor.I unplugged the proximity sensor ribbon and guess what:IT WORKS.without the functions of the proximity sensor and LED.But at least,I have the keypad and the screen on during a conversation.I have even the knock-knock function.Probably,I will use it like that until a kit-kat update will be available.Thanks for your answer.
Click to expand...
Click to collapse
Hi,
I have the same issue , my screen turns black when calling or receiving calls , i m not really good with my hands... so do you know other solutions to disable the proximity sensor ?
thanks
Same issue here - LG G2 screen turn off and goes blank during conversations
I have exactly the same issue - LG G2 D802 screen turn off and goes blank during conversations.
Thanks to @Bam9 and @EtherBoo , who suggested to clear the proximity sensor from the outside and squeeze the top left corner of the phone, I tried to clean it and put some stress on it - and it worked!
Another issue which I also have and is also caused by the proximity sensor is that the screen stays on and the touch buttons in the dialer aren't responsive - which means we can't switch to speaker, add a call, mute, etc... However, the main touch / navigation button (home, back and menu buttons in the bottom of the screen) are responsive, in addition to the status bar.
(This issue was already reported by @athorax here)
In both of these situations the only quick way to end a call is to pull down the status and notifications bar and hang up from there.
I have a glass screen protector (which don't block the proximity sensor), and I am rooted and using CyanogenMod 11 ROM.
I used ioroot to root and AutoRec, which comes with TWRP 2.7.0.0, to install CyanogenMod ROM.
However, going back to stock ROM (in my case, LG G2 D802, it's D80220C) won't help since the issue still exists.
What I'm sure is that it was pretty much okay in the beginning, and the situation became worse and worse - occurring randomly, until it arrived to a situation in which I can't use the phone properly during conversation.
Now that I discovered that I can put some stress on the proximity sensor it seems that I have a hardware rather than a software issue.
Bam9 said:
I actually had this same issue. my g2 is rooted, but running the stock rom. it has a screen protector but nothing else that would impede the sensors.
...
i figured my proximity sensor near the ear piece was dirty and causing much less light then there actually was. at the time there wast a firmware update ( which I have now gotten) and was desperately seeking help.
...
I finally got the firmware update VS98012B and it seems to have solved the issue I ( and you) was having.
Click to expand...
Click to collapse
So for you it was a software issue?
Is your sensor working until today with no issues?
ingoljosh said:
I am having sort of the same issue.
...
I am rooted on stock rom and TWRP recovery. Phone Model [LS-980 Sprint]
I immediately rooted so dont know if issue was there before root.
Click to expand...
Click to collapse
I'm also rooted and with TWRP.
Did it happened before you rooted?
Did you used ioroot to root andAutoRec to have TWRP?
You see, I'm really trying to find the similarities between us all in order to solve this issue...
madafis said:
I decided to open the phone and check the proximity sensor.I unplugged the proximity sensor ribbon and guess what:IT WORKS.without the functions of the proximity sensor and LED.But at least,I have the keypad and the screen on during a conversation.I have even the knock-knock function.Probably,I will use it like that until a kit-kat update will be available.
Click to expand...
Click to collapse
We already have KitKat based firmware update. For me it's D80220C.
For you it might be already D80220D. Use this link to check your version, and replace the IMEI in the end of it with your IMEI.
BobbyLG said:
...now when a SIM Card is in the phone and I dial out a thin horizontal line appears in the middle of the screen and then the screen goes black.
If I remove the SIM card and place a call, the phone gives me the standard "Emergency Calls Only" and goes back to the dial pad.
Has anyone else had this issue? I tried a factory restore with no luck.
Click to expand...
Click to collapse
When you place the call you do hear that the call is made?
If so - then you have exactly the same issue.
What is your model, what ROM are you using, and did you root your phone?
I have LG G2, unable to make call. The signal strength is fine. I have tried reinserting the sim. but i am able to receive calls. when i make a call the dialup screen come up and call ended automatically. Any Help