Problems with screen during calls - Galaxy S II Q&A, Help & Troubleshooting

Hi.
Bought a S2 a few days ago and flashed 3 roms. (ressurection remix - pacman - jellybam)
In everyone something happens quite annoying.
When I press DIAL to make a call, the screen goes immediatlly off.
Then I'm forced to press the home button or power button to get the screen on again...but as soon as I try to get into the call screen (to use the dial for example), the screen goes off again! The call is still active and I can speak in normal conditions, but I'm unable to get into the call screen!
What may be causing this problem? Is it possible to be a proximity sensor problem?
It's starting to p*ss me off a lot!!!!

Some of those symptoms are the result of the proximity sensor in the device. Read about it in the manual that came with your phone.
Sent from my digital submersible hovercraft.

I think you missunderstood me... This is not my first S2...or first Android device.
I've had S2, Arc S, S3, etc...
I know how the proximity sensor works...
What is happening is that the sensor turns off the screen regardless of having something near by or not...
Therefore I'm never able to use the dialpad during a call or even see the hang up button...or the duration of each call.

plantunes said:
I think you missunderstood me... This is not my first S2...or first Android device.
I've had S2, Arc S, S3, etc...
I know how the proximity sensor works...
What is happening is that the sensor turns off the screen regardless of having something near by or not...
Therefore I'm never able to use the dialpad during a call or even see the hang up button...or the duration of each call.
Click to expand...
Click to collapse
Strange. Maybe the sensor is faulty or it's a software glitch. Did you try to reinstall kernel/ROM?
Sent from my digital submersible hovercraft.

I would suggest typing *#0*# in the dialer, clicking "sensor" in the menu that comes up and test the proximity sensor. If thats fine, I'd suggest a softeare fault.
Sent from my GT-I9100 using xda app-developers app

Did that... *#0*# onde my dual pad but it didn't happen anything

Related

Proximity sensor

When I'm in a call and put the phone to my ear the screen does not turn off instantly. Only after the screen timeout period has reached does the screen goes off. Is this normal?
Hello, and sorry for my english, i have the similar issue, when i put the phone on my ear the screen continue on, only in a few second appear lock the screen. I have another issue: the ambient senson, in darkness and sun light the automatic brightness doesn't change the bright of the screen, only when i enter to the brightness settings and change the bright automatic off and on go right, i believe that is problem of the firmware, my firmware version is the spanish vodafone version. Can i change to the generic firmware via Sonyericsson Update Service software??
kiwi45 said:
When I'm in a call and put the phone to my ear the screen does not turn off instantly. Only after the screen timeout period has reached does the screen goes off. Is this normal?
Click to expand...
Click to collapse
I don't think the proximity sensor would switch off your screen instantly. It will ignore all touches to the screen so you wouldn't touch something by mistake. The screen will be off later. Can test it with your fingers on the sensor during a call.
shvyue said:
I don't think the proximity sensor would switch off your screen instantly. It will ignore all touches to the screen so you wouldn't touch something by mistake. The screen will be off later. Can test it with your fingers on the sensor during a call.
Click to expand...
Click to collapse
I did that. If the sensor is blocked with my finger or ear the touch can't be used. But the screen turns off quite a bit later than that. I think it's the same screen off settings that you use normally when the phone is unlocked and you don't lock it.
I've notice that my sensor doesn't seem to work. Under the brightness option if I check the "Adjust automatically" the screen still does not adjust the brightness. Also noticed the screen goes dark a minute in on a call, when I move it from my head it does not go bright. Sometime I have to unlock screen if call is longer than a few minutes.
Yep normally proximity sensors (on Nokia, iPhones..etc) turn off the screen immediately when ur face is close. Some examples:
http://www.youtube.com/watch?v=6xakUmz1zwc
http://www.youtube.com/watch?v=YjlDm9zGLpc
kiwi45 said:
Yep normally proximity sensors (on Nokia, iPhones..etc) turn off the screen immediately when ur face is close. Some examples:
http://www.youtube.com/watch?v=6xakUmz1zwc
http://www.youtube.com/watch?v=YjlDm9zGLpc
Click to expand...
Click to collapse
Yeah, that's true. But I know that mine works! It's just not turning off the screen. Don't really know if it's supposed to do that though. But I think so!
Just spoke to vodafone and they are sending me a replacement tomorrow.I doubt that will sort the problem. But its worth s try!
Sent from my X10i using the XDA mobile application powered by Tapatalk
The Proximity sensor works fine. However it works differently from what you would expect:
-When making a phone call the sensor detects your big head and locks the screen (put your finger near the sensor to try it, you won't be able to push any buttons on the screen).
-It only locks the screen. The screen turns off after some time.
-When the screen is off during a call and you remove your head (or finger) from the sensor the display turns on again.
Works fine for me! Don't kill SE because they do it differently then other manufactures, it works just fine.
Well I wish I could disable the proximity sensor right now.
I am trying to make a call without my big head bloking the proximity sensor, as I need to dial a number get trough the switchboard. (right now its lying flat on my desk while I am dialing.. So no head at all, just roof)
and the screen is still locked so I cant press the number 1.
The strange thing it worked when I called SE support, but it doesnt work now.
But right now when I need it, it does not work.
Vin87 said:
The Proximity sensor works fine. However it works differently from what you would expect:
-When making a phone call the sensor detects your big head and locks the screen (put your finger near the sensor to try it, you won't be able to push any buttons on the screen).
-It only locks the screen. The screen turns off after some time.
-When the screen is off during a call and you remove your head (or finger) from the sensor the display turns on again.
Works fine for me! Don't kill SE because they do it differently then other manufactures, it works just fine.
Click to expand...
Click to collapse
drfjeld said:
Well I wish I could disable the proximity sensor right now.
I am trying to make a call without my big head bloking the proximity sensor, as I need to dial a number get trough the switchboard. (right now its lying flat on my desk while I am dialing.. So no head at all, just roof)
and the screen is still locked so I cant press the number 1.
The strange thing it worked when I called SE support, but it doesnt work now.
But right now when I need it, it does not work.
Click to expand...
Click to collapse
That is indeed strange. I've just tested it several times:
Make a call> Let the screen turn off>remove from my big head>screen turns on >screen is unlocked and I can acces the 'dialer'.
Well as I wrote, sometimes I can do it sometimes I can't.
I will try to clean the proximity sensor (right side of the Sony Ericsson logo)
the next time it happens. Maybe its to over sensitive.
Right now it works to the same number I was trying earlier..
Vin87 said:
That is indeed strange. I've just tested it several times:
Make a call> Let the screen turn off>remove from my big head>screen turns on >screen is unlocked and I can acces the 'dialer'.
Click to expand...
Click to collapse
Is it right to assume that the auto brightness is controlled by the proximity sensor. When I change my screen brightness to auto. It goes dull and stays dull.
Sent from my X10i using the XDA mobile application powered by Tapatalk
Ny88 said:
Is it right to assume that the auto brightness is controlled by the proximity sensor. When I change my screen brightness to auto. It goes dull and stays dull.
Sent from my X10i using the XDA mobile application powered by Tapatalk
Click to expand...
Click to collapse
I think that's another sensor actually.

After phone call proximity I get the lock screen

I am a new android owner. When I make a phone call the proximity sensor turns the screen off... great, no accidental screen pressing. However, when I finish the phone call or take the phone away from my ear... I get the lock screen. Why? Why doesn't the screen just go back on to whatever screen was on before the phone call... like the dial pad.
I find this annoying. To hang up a phone call, I have to unlock the screen first.
What phone are you using? Software version etc and are you rooted? This doesn't happen to me so it's not a general android issue.
Sent from my Galaxy Nexus
I have the Moto Droid X. Running CyanogenMod 7.1. Also using exDialer as a dialer replacement.
Does it happen with the stock dialer? If not that's your answer
Sent from my Galaxy Nexus
RTContent said:
Does it happen with the stock dialer? If not that's your answer
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
Yep it happened with the stock dialer on ICS and it is happening with JB as well. I am really surprised it doesn't bother more people. What is most annoying is that, I initiated a new call and put my phone to my ear to only that the call did not even establish (e.g., due to network iss ue) and when I want to place the call again, it is already locked. It is definitely due to the proximity sensor, as the same thing doesn't happen if i never put the phone to my ear and just keep watching the screen to confirm that the call did get established (and started ringing).
njmsmith said:
I am a new android owner. When I make a phone call the proximity sensor turns the screen off... great, no accidental screen pressing. However, when I finish the phone call or take the phone away from my ear... I get the lock screen. Why? Why doesn't the screen just go back on to whatever screen was on before the phone call... like the dial pad.
I find this annoying. To hang up a phone call, I have to unlock the screen first.
Click to expand...
Click to collapse
If you are rooted, disable your Proximity Sensor in a call. To do so, add following line to /system/build.prop file:
Code:
gsm.proximity.enable=false
.
Plus, make sure to make screen timeout period long. You can use Widgetsoid app (or, other toggle apps) to make it infinite.
SachinShekhar said:
If you are rooted, disable your Proximity Sensor in a call. To do so, add following line to /system/build.prop file:
Code:
gsm.proximity.enable=false
.
Plus, make sure to make screen timeout period long. You can use Widgetsoid app (or, other toggle apps) to make it infinite.
Click to expand...
Click to collapse
I have display timeout set to 2 minutes, so that can't be the problem, as the whole experience when the call is not connected only takes 10 or 15 seconds to complete. However I have security setting to lock the screen in 5 seconds after the display goes to sleep. Perhaps that is somehow related, so I just increased it to 30 seconds, I will see if the problem goes away.

@#&* that proximity sensor

Proximity sensor is supposed to turn the screen off when held to your face, though I have yet to see it do that. On my phone the proximity sensor turns off the display every time I make a call or play a voice mail. This is really annoying, I almost hold the phone to my face, I have headphones, and sometimes I have to do a battery pull to end a call, and forgot about accessing other information on the phone while on a call.
I have found a patch that works with limited success by use of a startup script which resets the sensor, but it's not reliable. I understand that this is a bug in cm10,and I am running pacman based on cm10.2
Does anyone know of any other solutions? Like can I just turn it off? My old phone had no proximity sensor and accidental button presses were rare.
Kryxan said:
Proximity sensor is supposed to turn the screen off when held to your face, though I have yet to see it do that. On my phone the proximity sensor turns off the display every time I make a call or play a voice mail. This is really annoying, I almost hold the phone to my face, I have headphones, and sometimes I have to do a battery pull to end a call, and forgot about accessing other information on the phone while on a call.
I have found a patch that works with limited success by use of a startup script which resets the sensor, but it's not reliable. I understand that this is a bug in cm10,and I am running pacman based on cm10.2
Does anyone know of any other solutions? Like can I just turn it off? My old phone had no proximity sensor and accidental button presses were rare.
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=com.incredicontrol.ProxSensorCalibrator&hl=en
It works. Mine is set to 100 on top and 0 on the bottom. I don't know what both of them do, but those values work for me. Haven't touched the app since first use, it sets on boot automatically.
thank you. i will benefit from this greatly

[Q] screen turns off when touching sensor next to front camera

hi all
i have spent almost 2 days for an answer , no luck
my problem is
my phone s3 lte . screen turns of as soon as i obstruct the front camera and the 2 sensors area . it was ok before , since few days it started doing this . now i cant take screen shot pictures by moving my palm across the screen for example , not sure what this is due to
any help please .?
You've posted in the wrong section, questions go in q&a section -those for the i9305 stand more chance of a reply that won't brick your phone in the special q&a for LTE phones.
Report your own post and ask for it to be moved.
Having said all that, you've probably got a corrupt framework or a hardware fault. Flash a fresh official stock rom after a factory reset to test. If it's still the same then send for repair.
Is this when in a call sorry to ask noob question just curious if your covering the proximity sensor
Sent from my GT-I9300 using Tapatalk 4
tonyt3rry said:
Is this when in a call sorry to ask noob question just curious if your covering the proximity sensor
Sent from my GT-I9300 using Tapatalk 4
Click to expand...
Click to collapse
thank you all for helping , i have switched the phone off removed battery and now sorted .
it was not during call only but all the time .
it seems that the problem resolved on its own .phone was scared of me posting in xda lol
thx
Screen Blanks out on Galaxy tab
I ran this test and your screen is only supposed to change color from white to green during the test. My screen blanks out completely during the test.
Not sure if the sensor is bad or if it is a software or and OS issue yet.
you tube.c om /watch?v=N8G6ksaciho
Need advice.
I just received a SM-T705Y, KitKat. When I am in only some applications not all, the screen shuts completely off when my finger passes over the two sensors/camera near the word "SAMSUNG" at the top of the device. I have tested the cause and done it repeatedly by putting a small piece of black electrical tape on the sensor.
With the tape on the sensor, the screen never shuts off. The screen then will come back on several seconds after I remove my finger/tape from the sensor. Also, I do not have to actually touch the sensor to get the screen to turn off. But it activates the lock screen when it does turn off. ANNOYING !!!
My SM-T705Y is not rooted. It is in developer mode.
I think its the sensor that turns the screen off when you take a phone call is still stuck on ???
I have the phone proximity sensor turned off in: Settings> When I'm the phone screen The screen stays on.
Auto adjust screen tone : ON
Auto brightness is off
I have the "Smart Stay" turned off in: Settings>Device>Display.
Screen timeout set to 10 minutes. Screen mode set to "AMOLED Cinema"
I have restarted, not rebooted the SM-T705Y
forums. android central.com/lg-optimus-g-pro/
358206-screen-goes-black-when-front-facing-camera-covered
forums.android central.com/andro
id-4-1-4-2-4-3-jelly-bean/309867-screen-goes-off-when-my-hand-passes-camera
android forums.com/threads/screen-turns
-off-when-camera-blocked.746785
Milwaerinc at gmail.com
.
The proximity sensor is located there. That's why you have that issue. It's normal behaviour.
If you are trying to turn the screen off during calls there is an option to do so in either calls settings or display settings.
If you move the phone away from your head it will turn the screen on. It's a proximity sensor, thats its job!.
Beamed in by telepathy.
Fix
I have same problem with my samsung and I fix it!
Just close all recently used app (press button next to menu button and close all) and you will have normal screen..... Looks like some app, especially call app make problem and activating proximity sensor. So one more time close all recently used app, press button next to menu button and close all app....
Good Luck!
Marko

WhatsApp audio note bug

Hi all, i have a LG L7 II P714, and my WhatsApp is experiencing a weird problem... when someone sends me a audio note, when i click it to play, the screen goes black (in the chat part, but the green line in upper side stays with less brightness), i first thought it was a problem with my battery, or screen, but i found that other smartphone users are experiencing the same problem, here's a video i found showing the problem:
youtube.com/watch?v=bliQdxj-ezQ
My WhatsApp version is 2.11.152, is there a way i can solve this problem? Thanks for the attention!
I also have this issue. The screen is still barely visible after clicking a voice note when it goes dark. However I can just about make out movement if I scroll up and down the conversation almost like the brightness has been extremely turned down.
If I click back the screen returns to normal. Very strange!
On a Samsung Note 3 running Kitkat 4.4.2 and Whatsapp 2.11.186
eddhick said:
I also have this issue. The screen is still barely visible after clicking a voice note when it goes dark. However I can just about make out movement if I scroll up and down the conversation almost like the brightness has been extremely turned down.
If I click back the screen returns to normal. Very strange!
On a Samsung Note 3 running Kitkat 4.4.2 and Whatsapp 2.11.186
Click to expand...
Click to collapse
I had this issue before until i found out it's not really a problem, it's only one thing i used to do wrong without noticing. When you play audio note on whatsapp don't put your hand or fingers on the sensor next to the front camera, because if you do the sensor will make the screen go off, it's just like when you make a phone call and you put your ears at the speakers the screen goes off by it self and actually the sensor is doing this so you don't press anything with your face while you on the phone. I don't know if this make any sense but i hope it helps lol
Its Because of the proximity sensor it routes the audio to the earpeice instead of the speaker
CLINTZ9 said:
Its Because of the proximity sensor it routes the audio to the earpeice instead of the speaker
Click to expand...
Click to collapse
Thanks for clarifying,
however, I am holding my phone in my hand and, as I click the whatsapp play button, the screen immediatly goes dark.
Is there a way to disable this behaviour for whatsapp?
Thanks
eLBati said:
Thanks for clarifying,
however, I am holding my phone in my hand and, as I click the whatsapp play button, the screen immediatly goes dark.
Is there a way to disable this behaviour for whatsapp?
Thanks
Click to expand...
Click to collapse
The case on the phone may be tricking the sensor, i took my phone out the case and the voice notes started to play out the loudspeaker
vintagewulff said:
The case on the phone may be tricking the sensor, i took my phone out the case and the voice notes started to play out the loudspeaker
Click to expand...
Click to collapse
I have no case in my case :silly:
I have a "naked" galaxy note 2
I also faced this problem on my Samsung Galaxy Core Prime SM g360h. There isn't a problem with your device. It's a whatsapp bug. While listening to an audio note, keep your hand or face or anything else away from your phone's proximity sensor, usually located aside of the front camera. This helps almost all the time... The proximity sensor is used to turn off your device's screen while making a call. Whatsapp believes that you're making a call while you're actually listening to an audio note, thus triggers the sensor to turn off your device's screen... just keep your hand away from the sensor while listening to an audio note.... it'll help
SirajX said:
I also faced this problem on my Samsung Galaxy Core Prime SM g360h. There isn't a problem with your device. It's a whatsapp bug. While listening to an audio note, keep your hand or face or anything else away from your phone's proximity sensor, usually located aside of the front camera. This helps almost all the time... The proximity sensor is used to turn off your device's screen while making a call. Whatsapp believes that you're making a call while you're actually listening to an audio note, thus triggers the sensor to turn off your device's screen... just keep your hand away from the sensor while listening to an audio note.... it'll help
Click to expand...
Click to collapse
Thanks, but it does not help with my Galaxy Note 2
mmmhh i have the same problem. It has nothing to do with holding my hand somewhere. Could this be a bug? I had this problem afther flashing a custom rom. Everything worked fine, accept Whatsapp voice message. And i do use this a lot
Someone with an idea?
I have the same problem, even when my phone as nothing near the sensor, when i play the voice mensage he goes black
there are no xposed modules to this?
using Galaxy s5
I too have the same problem. I am not blocking the proximity sensor. I can't even take back the control of the device till the entire audio file plays completely.
A lot frustrating.
When I press the back button the voice comes back for a second and again nothing.
Please help.
Same problem here, Samsung Note 3, Note 5 and S7 Edge! The screen goes black, but that's not really the bad thing here.
Besides that, the audio usually stops too!
Had the same problem
Something that worked for me ,on my Sony Xperia z3 compact - there is an xposed module called Sensor Disabler. Change the setting of the proximity to remove sensor, reboot and it should work.
The solution for this kind of problem is. Go to 'Setting > Sounds & notification > Interruption' then untick 'events & reminder'. That's it....

Categories

Resources