Hi,
I bought an unlock code from htcsimunlock.com today as I wanted to temporarily use a Vodafone SIM in my SIM-locked Orange HTC Hero.
I switched the SIMs and entered the unlock code. All seemed to be fine (code was accepted) so I then switched back to my Orange SIM.
Unfortunately I'm now not able to use mobile data I've checked my APN settings and they are all still present and correct. I'm using:
- VillainROM 12
- Radio 63.18.55.06PU_6.35.15.14
I can still make/receive voice calls and send/receive SMS messages. Does anyone know why my mobile data would be dead? I've heard of these symptoms for people who are still using a stock Orange ROM, but I'm using VR12.
Is there any way I can reinstate the SIM lock?
Can anyone help? Particularly anyone who has successfully unlocked their Orange Hero??
I'm in the same boat.. I was under the impression it was something to do with the fact I was tethering non stop last night and Orange have done something, But I'm showing a data connection, I just can't use it.
I'm getting E-Mails occasionally, But nothing else.
Yeah, sorry I forgot to mention:
I see the 3G (and sometimes H) icon with both up and down arrows flashing occasionally, but nothing meaningful seems to be getting downloaded. Any apps that require a data connection just timeout and/or fail because of a lack of data transfer.
Don't worry it's orange! I have a friend with no mobile data too! They told him it should be fixed by Friday.
And it just happened to coincide with me sim-unlocking my phone and switching temporarily to a Vodafone sim? Sounds like one hell of a coincidence.
Anyone else on orange having this problem?
japher said:
And it just happened to coincide with me sim-unlocking my phone and switching temporarily to a Vodafone sim? Sounds like one hell of a coincidence.
Anyone else on orange having this problem?
Click to expand...
Click to collapse
Maybe not. I do know that it is affecting a lot of users though. A quick search of Orange on twitter will confirm this. For you it could be a separate issue I guess?
Thanks very much for bringing this to my attention cambria83, fingers crossed it works itself out! :\
Thank You - It's been doing my head in all day this.
Same problem, switch to 2G and everything works fine.
-------------------------------------
Sent via the XDA Tapatalk App
same here. All day no 3G. Reformatted, wiped install 3 different ROM and same. DAMN! What a coincidence to test new ROM :-(.
LOL next time call orange before flashing again!most of the time its their problem unless you have flashed a new radio!
probably a stupid question but are the correct APNs in use?
Moved to Q&A as not Development
Apologies for posting in the wrong forum - completely forgot I was looking at the Development forum! Thanks for moving this pulser_g2.
Mobile data seemed to be fixed this morning I guess I was just really unlucky with the day I chose to buy an unlock code! Data connection is failing again this afternoon but this is almost certainly down to the Orange data network crapping out again.
Yup its down for me to, Orange are *immense*...
I also spent most of yesterday reflashing my backups and I thought I had broken it by playing around... Next time I think I will blame orange straight away.
captainstu72 said:
Yup its down for me to, Orange are *immense*...
I also spent most of yesterday reflashing my backups and I thought I had broken it by playing around... Next time I think I will blame orange straight away.
Click to expand...
Click to collapse
Yeah, just blame orange
I'm glad I went tmobile, but a little birdie suggested this downtime could be part of the merging of the networks where something went wrong, but this might be wrong...
Related
Hey guys,
i have the atrix 4g on which i used a simunlock code, so that i coudl put in my sim card from a european carrier, that works great, but the thing is the WiFi stopped working, it just went into a scanning/connecting loop and than it disconnects.
So i factory restored it and figuered out that s soon as i put in a working sim card (one that has cellular reception), the WiFi starts to behave like that and to get it to work i have to factory restore again without a sim card or with a nonworking sim card.
So i tried the motorola support and they said ye hardware issue, send in the phone, my problem however is im in europe right now and i cant really send or get the phone to motorola USA and they totally refuse to send it to an address outside of the US. However im 100% sure its a software issue (both things work for itself, and the thing that even removing the sim card doesnt restore the wifi funcionality makes me think there is some software issue).
So please guys if anyone has an idea how i could fix that i would be really greatful. Btw i tried some of the apps from the market to "fix" wifi (fxr, wififix etc). Fxr said it fixed the wifi bit it still wouldnt connect, the other apps just had the same issue as the stock wireless manager.
Thanks for your time
Did.you use software to unlock it or just a code?
Sent from my MB860 using XDA App
just a code
crnkoj said:
Hey guys,
i have the atrix 4g on which i used a simunlock code, so that i coudl put in my sim card from a european carrier, that works great, but the thing is the WiFi stopped working, it just went into a scanning/connecting loop and than it disconnects.
So i factory restored it and figuered out that s soon as i put in a working sim card (one that has cellular reception), the WiFi starts to behave like that and to get it to work i have to factory restore again without a sim card or with a nonworking sim card.
So i tried the motorola support and they said ye hardware issue, send in the phone, my problem however is im in europe right now and i cant really send or get the phone to motorola USA and they totally refuse to send it to an address outside of the US. However im 100% sure its a software issue (both things work for itself, and the thing that even removing the sim card doesnt restore the wifi funcionality makes me think there is some software issue).
So please guys if anyone has an idea how i could fix that i would be really greatful. Btw i tried some of the apps from the market to "fix" wifi (fxr, wififix etc). Fxr said it fixed the wifi bit it still wouldnt connect, the other apps just had the same issue as the stock wireless manager.
Thanks for your time
Click to expand...
Click to collapse
I have the exact same problem.
My phone is unlocked and can make calls, but WiFi disconnects me almost immediately. The phone also thinks my prepaid sim has H+ connectivity.
When I go back to my AT&T SIM, I have to do a reboot or 2 to get it cleared up, and then WiFi works again.
oh, i see that, i guess its some sort of ATT measure to block nonATT SIM cards, eventho the phone gets simunlock code. But the funny thing is there are a lot of people for whom it all works (like the guys in the unlock thread, using it in canada without a hitch), so im really wondering if this is not just a software glitch (i hope it is and gets fixed witht he 2.3 update..), otherwise my only hope are the devs here to crack wide open the bootloader and put some custom roms on it =/ really a great phone, but all this ATT software crap makes it feel like its an Iphone ...
But uhm still, anyone has any ideas how to try to fix this problem before the updates? =/
crnkoj said:
oh, i see that, i guess its some sort of ATT measure to block nonATT SIM cards, eventho the phone gets simunlock code. But the funny thing is there are a lot of people for whom it all works (like the guys in the unlock thread, using it in canada without a hitch), so im really wondering if this is not just a software glitch (i hope it is and gets fixed witht he 2.3 update..), otherwise my only hope are the devs here to crack wide open the bootloader and put some custom roms on it =/ really a great phone, but all this ATT software crap makes it feel like its an Iphone ...
But uhm still, anyone has any ideas how to try to fix this problem before the updates? =/
Click to expand...
Click to collapse
i also have a friend in saudi arabia who got the unlock code and the wifi is working fine.
only 2 people reported this so far. i guess it could be a hardware problem ? because the other user beside you have this problem even without sim installed " or that what i understood from him "
you can check the other thread too. maybe someone could post something usefull.
hmm i see, where did you find that thread, i was sort of searching for ages and didnt find any issues like that =/
Ye i mean i have this problem without a sim aswell if i dont factory restore the phone, after i do that without a sim card however the WiFi works great...
so i am kind of reluctant to believe it being a hardware issue due to this, sort of software specific issue (at least i think if it would be hardware related, the wifi would start working as soon as i go to airplane mode/take out the sim and a factory reset wouldnt be necessary), or do you think that my theory is rather flawed in thinking that?
and ye the problem is im in europe now and as the reps at motorola support told me, i would have to send the phone to the US for warranty and they would only send it back to an address within the US =/ i will try my luck with the german and uk support site, to see if they could do something for me.
thanks for your time guys tho
hey guys what do you think if i would use this code:
* 2767 * 3855 #
Think before you give this code. This code is used for formatting the original manufacturer. This will delete all files and settings, including internal memory storage. This will also reinstall the phone’s firmware.
To restore it to manufacturer (will it request an unlock code again after that?) cuz i have 2 codes to unlock but the first one worked, so maybe if i woudl try it with the second one than?
I just unlock my atrix with the code from cellunlock, works great and wifi is fine as well. Would like to know where u get the code, and how it turns out if u try reset to default using the combo. Pls update. Ths
Sent from my MB860 using XDA App
I'm having the same issue of not being able to connect to WiFi.
I bought the phone in Las Vegas with an AT&T - pay as you go (no contract).
I bought an unlock code from SwiftUnlocks, and used my Rogers SIM, which appeared to work. I then rooted the phone.
Using the Rogers network, I've been unable to use any sort of data. Phone calls and texts work fine. Then I noticed that my WiFi was not working properly. It would try to obtain an IP address, but couldn't connect. After several reboots, I got the phone to connect to WiFi for a few minutes.
I just did a factory reset, now I'm unable to connect to any network or WiFi to login with MotorBlur, so I can't really use the phone now.
I'm quite frustrated and not sure what else I can do.
Update - after putting the original AT&T SIM card in, and rebooting several times, the WIFI started working again.
I'm still unable to get Data working over the Rogers network in Canada.
Squig80 said:
Update - after putting the original AT&T SIM card in, and rebooting several times, the WIFI started working again.
I'm still unable to get Data working over the Rogers network in Canada.
Click to expand...
Click to collapse
i am getting my phone in few hours, then i am going to order from cellunlock a code and wait for 2 days to get the lock. unless someone has a spare code he can pm me i would be thankful.
the code is IMEI specific, cant give oyujust spare codes
secondly, to get wifi to work you have to remove your sim card, put in the att or a nonworking sim card and do factory reset, than wifi will work. and you can load all the stuff via wifi, and than just put in your working sim and use the phone as a phone +3g data (the 3g data works great for me to be honest)
oh i got my code from swiftunlock but i dont think that matters, they all get it from teh same provider im pretty sure.
and if anyone si wondering t he sbf update did NOT fix my wifi problem. i ahve tried several wifi fix programs and neither worked aswell, the fxr wifi did some stuff that the phone now sees the networks but still cant connect.
this is to update everyone that i got the phone. had an issue about the screen doing lots of flickering. contacted amazon and sent it back.
in the whole process so far i lost around 60$ between importing and exporting the phone. all in all. i will stick with my iphone 4 for now. its a good phone.
but i cant take this sadness all over again if i imported another phone with an issue with it as well. i am too OCD for my own good.
so true what you say, tho im coming form a nokia 6220 classic, a bit older than the iphone 4
Hey GUYS...
I have the same problem.... My Bell Atrix WiFi works great with my Rogers SIM (I had someone unlock it for me), but when I put in my Qatar Qtel SIM, it stops working, and goes into that connect/scan/disconnect loop.
Any solutions?
Search in the dev forym there is a solution for it
crnkoj said:
Search in the dev forym there is a solution for it
Click to expand...
Click to collapse
Thanks. Found it: http://forum.xda-developers.com/showthread.php?t=1077329&highlight=wifi
help mine stoipped working
[16:53] <arana> hi guys i need help with an unlocked atrix 4g att , that was ulocked with att code, then in order to use recovery i got one of the files here http://forum.xda-developers.com/showthread.php?t=1204500
[16:53] <arana> now it is unlocked but wifi is stuck at obtaining ip address
[16:53] <arana> i tried the solutoin here: http://forum.xda-developers.com/showthread.php?t=1077329&highlight=wifi
[16:53] <arana> but still not working
[16:54] <arana> i'll appreciate any help
[16:56] <arana> if possible i would like to put the stock recovery partition if that would fix things, or unlock it with official sbf but i can find it
[16:56] <arana> i used zomgunlock-lite.sbf to unlock
any help?
my carrier is telcel (mexico) and wifi was working fine before i "unlocked" the phone, thank you for any help
Please if you found solution reply here, but read at least first post before.
1. Does AT&T SIM reactivate WiFi, after other operator SIM used? - Yes (in my case), but you may need to reboot (soft) 2-3 times.
2. Does Motorola Update 1.57 solve the WiFi problem? - NOT IT DOES NOT.
3. Why part of unlocked phones have WiFi problem and others not? - Open question, as it is NOT a hardware failure, it is somehow related to unlocking process.
4. Is there any solution at all? - Honorable member crnkoj is developing the solution in this thread
IMHO WiFi related issue currently deserves sticky. Also it would be perfect to have one stop FAQ for WiFi related issues.
Im using an unlocked atrix n the wifi is working fine...
You in the lucky group. Mine is unlocked and none of the many potential solutions get me on wifi (short of tossing a broken sim in, which is a pain...)
nazrin313 said:
Im using an unlocked atrix n the wifi is working fine...
Click to expand...
Click to collapse
RootManOne said:
Dear Moderators,
I've red almost 200 posts but still have no answer for following questions.
1. Does AT&T SIM reactivate WiFi, after other operator SIM used?
2. Does Motorola Update solve the WiFi problem
3. Why part of unlocked phones have WiFi problem and others not
4. Is there any solution at all.
IMHO WiFi related issue currently deserves sticky. Also it would be perfect to have one stop FAQ for WiFi related issues.
Click to expand...
Click to collapse
1. Apparently people who have one, reported it reactivates wifi after a few reboots, otherwise you have to put in a broken sim and do a factory restore to get it to work
2. It does NOT (not the leaked 1.5.2, not the leaked 1.2.6 and not the prerelase 1.5.7)
3. i think it has something to do with a config file or an app that blocks it (altho im leaning toward a config file that gets from the carrier some info and not really blocks but more like a bug disables wifi, because of some conflict)
4. you can use your phone with sim card and 3g/4g data, while preinstalling everything before on wifi, or just use it a a small wifi only "tablet". I am unfortunately not that good with android/linux to figure it out on my own (i sort of got the phone into a boot loop 3 times now, trying to delete apps/ change config files in the /system dir). One of the forum/irc users is nice and tries helping me , but he doesnt have the phone himself so, hard thing ...
5. Hopefully the released source codes will help, doing a semi custom rom without the att bloatware, which could probably fix the issue.
What about the new update that was just released does that fix the problem?
It seems up to now there is no solution for wifi problem. Several reboots doesn't work for me. Please respond if someone was able to succeed.
BMW, maybe read the 2nd point of my above post, no update fixes it.
crnkoj said:
BMW, maybe read the 2nd point of my above post, no update fixes it.
Click to expand...
Click to collapse
I thought the new update started with a 4 but now I figured it out sorry.
It was big buzz week ago on broken wifi on unlocked AT&T phones. Now I can't find even the thread on that. Did you people find solution?
I have upgraded to 1.57 and it is definitely not a solution.
I tried hard reset with non-working card and wifi on hardware level works perfect. As soon as I've put working SIM in, it stopped and even reversing to non-working sim doesn't help. hard resetting every time is not a solution.
Still waiting for final solution.
I unlocked my Atrix in Australia. I shall walk you though my steps to see if you can pick out anything specific. I was very worried about the WiFi issue so i took many precautions.
I bought the code from Cellunlock.net - using the android50 code to bring it to $20
in the meantime I used an old, inactive SIM in the phone and on boot I would just hit dismiss on the network unlock screen and run the phone on WiFi on my home wireless. (WPA2 key)
When my unlock code arrived (2 days) I went to the wireless settings, DELETED my wireless network from being saved.
TURNED OFF WiFi entirely
Turned phone off properly and replaced the SIM card with my active Vodafone AU SIM
on the network unlock screen, I used the first code out of the two they provided and it was accepted
went back and re-added my wifi network, and doneeee all is working well.. hope this helps someone somewhere.
Thanks a lot DarkRyoushii
Problem is that I received my Atrix already unlocked. I contacted Cellunlock.net if it is possible to unlock it second time, but they responded it is impossible.
What gives me hope, Motorola has to sell originally unlocked phones and their ROM should be free of this AT&T crap. So using that ROM supposedly will help.
I have an AT&T Atrix and the unlock code didn't adversely affect my Wifi. I've actually never had an Android that locked onto Wifi as well as my Atrix. It's tight as hell. Never, ever drops!!
I don't see the correlation between the two but maybe there is some weird quirk. Not denying anyone though. I just wonder what the heck Motorola did to the framework to cause that to happen. Weird.. hope it gets patched up too.
I hope this gets fixed soon. I have an atrix with the sim unlocked. I cant connect to wifi, and I cant get passed the motoblur to set debugging and root the phone. This is very frustrating. I'm in qatar so I dont have a att sim, nor do I have a broken sim either. I guess I have a $600 dollar paperweight.
mine is perfect
wargame1 said:
I hope this gets fixed soon. I have an atrix with the sim unlocked. I cant connect to wifi, and I cant get passed the motoblur to set debugging and root the phone. This is very frustrating. I'm in qatar so I dont have a att sim, nor do I have a broken sim either. I guess I have a $600 dollar paperweight.
Click to expand...
Click to collapse
Don't put any sim in it at all then turn it on. You should be able to connect to wifi that way and get past the setup.
I don't have an atrix yet but I heard that this works. Goodluck.
wargame1 said:
I hope this gets fixed soon. I have an atrix with the sim unlocked. I cant connect to wifi, and I cant get passed the motoblur to set debugging and root the phone. This is very frustrating. I'm in qatar so I dont have a att sim, nor do I have a broken sim either. I guess I have a $600 dollar paperweight.
Click to expand...
Click to collapse
hi friend
i have the same problem, if u find a solution, let me know, thx
zeidof said:
hi friend
i have the same problem, if u find a solution, let me know, thx
Click to expand...
Click to collapse
Did you try my solution it should work. ( it was right above your comment)
Don't put any sim in it at all then turn it on. You should be able to connect to wifi that way and get past the setup.
Your wifi wont be fixed after you put a sim in but it should get you past the motoblur sign up.
zeidof said:
hi friend
i have the same problem, if u find a solution, let me know, thx
Click to expand...
Click to collapse
Guys, if you have 3g (or in fact any) data available on your sim its not a problem. When the motoblur setup tips up, click the settings hard button (the one to the left) choose "configure apn" (or something similar), put in the data you get from your carrier and bam, you should be able to finish the setup.
Wargame1 I bought several sims at eBay and is planning to check with them. As soon as they work, I'll let you know and even send you one from Baghdad.
Wifi problem is not solved yet. When Motorola is going to start selling originally unlocked versions? Their rom should help.
RootManOne said:
Wargame1 I bought several sims at eBay and is planning to check with them. As soon as they work, I'll let you know and even send you one from Baghdad.
Wifi problem is not solved yet. When Motorola is going to start selling originally unlocked versions? Their rom should help.
Click to expand...
Click to collapse
just try it with mobile data man, youll be able to activate motoblur...
and erm, you probably wont be able to install the unlocked rom on the att atrix, sicne you cant change the att/bell roms on the phones either .... maybe just a /system reinstall, like the Gingerblur/Gladiatrix mods
Hi I am currently a T - Mobile customer and when I originally bought my Samsung Galaxy S2 with the company, I thought I could take advantage of using both the T - Mobile network and 2G services of the T - Mobile Orange Network.
However after successfully using it for the first 2 weeks, after my KE7 firmware update, I have an unbranded phone, it did not connect to the network anymore, stating, even if I manually select T - Mobile Orange in GSM mode only, Cannot registor with network, Unable to connect, then it states it is registered and yet I have emergency calls only stated and not either T - Mobile or even T - Mobile Orange. Then it will not connect to either network manually until I restart the phone.
I have since flashed my phone with various other firmwares, am currently on cognition s2 1.13, it's a great Rom, and still the same thing occurs.
I have contacted T - Mobile, they can't fix it, I have took the phone to a Samsung Repairer and they couldn't see anything wrong, stating it was a fault with Orange, as the guy in the shop's T - Mobile branded Galaxy s2 did the same.
Anyone solved the mystery, or is able to explain the issue to me?
It's doing my nut in, I have had phones like these for years, flashed them and enjoyed them, and usually work things out for myself, my last phone was an Samsung I8910, which was great with custom firmware support and I must say the Galaxy s2 is by far my favourite ever phone, but even my Samsung Omnia I8910 works properly on T - Mobile and Orange, and the latest and greatest phone won't!!
Have you tried flashing a different modem? Seeing as the cognition rom is based on I9100XXKG1, I know of a couple of forum members that have had trouble with the KG1 modem, and had to revert to the KF2 modem.
Worth a try? It won't wipe you phone of anything daft either.
List of official modems: http://forum.xda-developers.com/showthread.php?t=1131950
Before you do anything, can you dial*#1234# and just check what phone software is installed?
Thanks for the option Unfortunately I have tried the KE2, KE7, KF2 and KG1 Modems now, none of them have worked. It is really bizaar as the bloody thing works really well on T - Mobile, when there is coverage, plus the 3 and H is great speeds when they are in coverage, it just won't switch to Orange
mattisfaction said:
Thanks for the option Unfortunately I have tried the KE2, KE7, KF2 and KG1 Modems now, none of them have worked. It is really bizaar as the bloody thing works really well on T - Mobile, when there is coverage, plus the 3 and H is great speeds when they are in coverage, it just won't switch to Orange
Click to expand...
Click to collapse
one moment, I'm on t-mobile aswell.
text YES to 2121.
Homer moment: Doh, you cant text can you?
Just for reference, I'm with Orange and in my network list I have both "Orange" and "Orange and T-Mobile". I can connect to the Orange one fine, but not to the other one. It does switch to T-Mobile sometimes though. I've seen it do it.
Hi again, I have text yes to 2121, and it was working on my phone before. So yours has no issues then?
mattisfaction said:
Hi again, I have text yes to 2121, and it was working on my phone before. So yours has no issues then?
Click to expand...
Click to collapse
No, but I remember I used to have an everythingeverywhere app in data/private, which is no longer there.
I just texted yes to 2121 and now it lets me register on orange aswell as t-mobile.
stoney73 said:
No, but I remember I used to have an everythingeverywhere app in data/private, which is no longer there.
I just texted yes to 2121 and now it lets me register on orange aswell as t-mobile.
Click to expand...
Click to collapse
I just looked in data/private and do not have an everythingeverywhere app, plus I have just again text 2121 and still cannot use the orange network
Cheers for your advice though mate
johncmolyneux said:
Just for reference, I'm with Orange and in my network list I have both "Orange" and "Orange and T-Mobile". I can connect to the Orange one fine, but not to the other one. It does switch to T-Mobile sometimes though. I've seen it do it.
Click to expand...
Click to collapse
Cheers for the information
Unfortunately if I let mine automatically switch network, it switches to emergency calls only if I am out of a t mobile network range, not orange, and it used to switch to orange no problem
Then when it is in emergency calls only, I have to turn it on and off to get it to work at all, as it will not register back to T mobile
My last attempt......when you go into wireless/mobile network settings, is data roaming ticked?
stoney73 said:
My last attempt......when you go into wireless/mobile network settings, is data roaming ticked?
Click to expand...
Click to collapse
Yes it is, cheers for all your help. It's very frustrating and I can't fathom it out, so cheers for trying yourself
You don't need data roaming ticked in order to use Orange. T-mobile and Orange are both considered 'home' networks.
I'm on T-Mobile without data roaming ticked and it switches automatically to Orange without any issues. Might be worth phoning t-mobile up and seeing if there's some sort of issue with your account.
I installed Lite'ning Rom and found that I couldn't connect to Orange on my unlocked tmobile sim. Turned out that I had the "com.orange.authentication.simcard.permission" apk missing.
Downloaded it here:- http://www.contentsd.nl/apk/SimServicePermission.apk
and installed it with titanium and registered ok on orange.
Hope this helps.
dirobeshploppy said:
I installed Lite'ning Rom and found that I couldn't connect to Orange on my unlocked tmobile sim. Turned out that I had the "com.orange.authentication.simcard.permission" apk missing.
Downloaded it here:- http://www.contentsd.nl/apk/SimServicePermission.apk
and installed it with titanium and registered ok on orange.
Hope this helps.
Click to expand...
Click to collapse
I've just checked my simfree phone and it has the above apk installed. How on earth did you figure out you were missing this apk??
Joey2o11 said:
I've just checked my simfree phone and it has the above apk installed. How on earth did you figure out you were missing this apk??
Click to expand...
Click to collapse
Was browsing the list of stock apk's here:-
https://spreadsheets.google.com/spreadsheet/pub?hl=en_US&hl=en_US&key=0Ag43oj7rLQP4dENZcmhGN0ZUa3pHSENVeXlqUm5vV0E&single=true&gid=0&output=html
and noticed the "com.orange.authentication.simcard.permission" reference and when I checked via titanium it wasn't installed so I tried it and it sorted out my problem.
Hiya guys. Sorry to jump on this thread but I am having the same issue as OP. I'd just like to give you an update on what I know so far. It is a nightmare trying to speak to someone at T-Mobile who actually knows whats going on, but I was persistent and got through to an engineer who said that they are having transmitter problems in east anglia and surrounding areas...not sure if you are in that area or not. Unfortunately all the engineer said is that they are working hard to a. figure out what the problem is ang b. fix it! He also could not give me an ETA and said that the only way to get back onto the network is to reboot the phone a couple of times. Not ideal, but I though it was something to do with the VillainRom that I flashed...so here's stupid me flashing stock, bricking/unbricking the phone etc etc only to find out later that its not the phone...on the plus side I have amazing battery life now haha who would have thought ey!
Anyways, hope this information is useful to you all.
Steph
It is not a ROM issue - it is a T-Mobile/Orange fault
stephan.pieri said:
... I was persistent and got through to an engineer who said that they are having transmitter problems in east anglia and surrounding areas...not sure if you are in that area or not. Unfortunately all the engineer said is that they are working hard to a. figure out what the problem is ang b. fix it! He also could not give me an ETA and said that the only way to get back onto the network is to reboot the phone a couple of times. Not ideal, but I though it was something to do with the VillainRom that I flashed...so here's stupid me flashing stock, bricking/unbricking the phone etc etc only to find out later that its not the phone...on the plus side I have amazing battery life now haha who would have thought ey!
Anyways, hope this information is useful to you all.
Steph
Click to expand...
Click to collapse
Absolutely right Steph, it is not ROM related.
T-Mobile have acknowledged that there is a problem with registering T-Mobile customers on T'Orange cell towers.
I've been having this issue for a couple of weeks now (also in East Anglia), and after a lot of perseverance I got transferred to Level 2 support (Technical Support - not Customer Support) last Monday. They said there was a 'rectifier problem' on a mast in Henny Street, near Sudbury, Suffolk at the end of June and it has had a knock-on effect on other masts in the area. It was/is a level 2 priority for fix.
I wasn't happy with that explanation as it happens all over Suffolk!
Still with the issue on Thursday, I called them again and got straight through to Level 2 as they had marked my account as an on-going problem which Customer Support (in the Philippines) couldn't handle.
While explaining in detail the 'Your SIM does not allow you to connect to this network' problem the Guy I was talking to received an internal notification that they were aware of issues registering on T'Orange cells, that they'd known about it for 72 hours, have no idea what is causing it, and no eta to fix.
I've been using a forced connection to T'Orange for the last couple of days (poor T-Mo signal in house which always caused it to hunt for T'Orange anyway). Downside of course is that it won't get a 3G signal when forced into T'Orange mode.
Still happening today so need to give them another prod...
Oh, and I found this thread searching for answers - I don't have a Galaxy S, I have a Desire. Further proof that it isn't ROM related.
I'll update when I find out more from them.
Aaron
Just spoken to them again, problem is still on-going, they are still investigating and looking for more samples of the problem to try and isolate the issue. In light of that I would suggest anyone else having this to phone them and ask for Technical Support and register the fault - the more samples they have, the better chance of getting it resolved.
In other words, they still don't know what's causing it or when they'll fix it.
I have an unlocked unrooted S3 on Vodafone UK. This issue has been happening for the last few days whereby i have full 3G/H+ connection, but absolutely no data is working. No email, no websites loading, no whatsapp, nothing. The issue goes away as soon as I restart my phone, but then it comes back after a few hours.
Has anyone experienced this, and if so, how have you fixed it?
Go back to your network/phone provider .
Or flash different modem .
jje
I am having this issue too. I may be wrong, but i realise this happens if i turn off my Wifi, the 3G will not want to connect to the 3G network.. Anyone else having such problem?
By the way mine is International version (Location: Singapore)
I'm having a similar problem where I have a good 3G/H/H+ connection but data seems to drop intermittently across all applications - I get the same sort of error message in browsers/facebook/twitter that you receive when you have no signal.
Anyone have anything similar and know of any fix?
I am not having such issue so far. I been updating my SGS3 using over-the-air update. I guess the MODEM has been updated as well.
Go to market and download "fast dormancy"(by gorkhanmoral) then disable it and reboot.
Check if your speed has improved,if it got worse then enable it again.
U need ROOT to use this tool.
I it didn't help, then flash a different modem
This is good modem
Cwm flashable
flame1845 said:
I have an unlocked unrooted S3 on Vodafone UK. This issue has been happening for the last few days whereby i have full 3G/H+ connection, but absolutely no data is working. No email, no websites loading, no whatsapp, nothing. The issue goes away as soon as I restart my phone, but then it comes back after a few hours.
Has anyone experienced this, and if so, how have you fixed it?
Click to expand...
Click to collapse
have you got any battery saving app like juice defender installed in your phone?
Is mobile data working at all? or is it constantly "uploading" but never "downloading" (up arrow lights but not down).
If what I just described is your issue then this is a network issue relating to android in general.
Basically your phone will be connected to two radio towers and gets confused as to which one it should use, rebooting or flight mode may help force it onto one tower or you may have to speak to your carriers "high network technical team" or whatever they are called for you to get them to force it onto one tower.
I had this issue on the HTC hero (a long time ago now) and it took 9 months for Orange UK to work out what was going on.
and it took 9 months for Orange UK to work out what was going on.
Click to expand...
Click to collapse
Congrats. Orange Luxembourg (my gf's network provider) still hasn't got a clue.. But they seem rather clueless about everything except writing invoices.
Flashing an Asian modem on her S2 made the issue far less prominent since they seem not to get confused by antenna ping-pong. (Tango Luxembourg, my carrier, has this issue too in the main city)
Hello there,
I have been using Tesco Mobile with my Redmi Note 2 for a couple of months now and have had no problem. I decided to switch networks to a VPN called Life Mobile. They use EE's network in the UK. Since putting in the sim card today I have not been able to connect to the mobile network. I am wondering if anyone else on this network with this phone could help? I have called Life Mobile's helpline and all they wanted to do was run me through EE's apn settings. I had already used their app and also searched elsewhere on the web to find a few different APN settings but none of them worked.
One thing I'm wondering about if whether or not the custom ROM/firmware (MUI 7 I believe) that the phone shipped with (bought online from China by the way) is having anything to do with the internet problems. I get the feeling the customer service for Life Mobile were fobbing me off when they said that maybe my phone just isn't compatible with their network. Phone calls and texts work fine by the way.
Does anything think flashing the phone to the standard android ROM that's available would have any affect on the internet settings. I'm no mobile expert, and with the phone not being on general sale in the UK yet as far as I know, I would appreciate your help to get this internet/mobile data settings issues sorted, as I do use my phone for work.
Thanks in advance for comments and help.
I definitely know that the ROM that came with my phone from Gearbest was the worst piece of software that I have ever used in my life... ever. Check your MIUI build number and see if it's something like 5.xx.xx or 7.xx.xx. If it's something more like 77.55.66, then you have a knock-off and it may be eating your battery, performance, and experience (the original ROM Gearbest flashed on my phone had so much bloatware that the antivirus warned me about one of the programs every ten minutes, and heated up significantly on the home screen). If you have an unofficial ROM, try flashing a developer weekly or stable.
Hi all.
Well, would you believe it, I have spent a large part of the day trying to figure this out and finally I've done it. I'm not quite sure how but I've done it. I'll explain briefly to help anyone else who may be facing the same problem. It seems that changing the network preference setting within the sim settings from LTE to 3G did the trick. Life Mobile does not support 4G as far as I'm aware. That's no problem for me as I'm perfectly happy using 3G when necessary. After doing that and fiddling with the network settings, eventually reverting back to the automatic selection of the network as EE and using the APN default settings as given by the sim when it first was entered into the phone, things suddenly start to kick into life and we had INTERNET!
Thanks for your help in resolving this, and happy New Year to everyone.
same problem
Hi mate,
I'm having the same issue now on life mobile, I've checked all the settings are right but still not picking up mobile data. Any suggestions? Constantly restarting it hoping something will be different but nothing so far.
Cheers
bn09gp said:
Hi mate,
I'm having the same issue now on life mobile, I've checked all the settings are right but still not picking up mobile data. Any suggestions? Constantly restarting it hoping something will be different but nothing so far.
Cheers
Click to expand...
Click to collapse
Driving me crazy as well (on a Lenovo K3 Note). Still have the Tesco SIM in there. Was going to port the number on Monday, but might get them to take the damn thing back!
Tried all the suggestions above, but nothing working. Tried both SIM slots with and without the other SIM, but nothing. Grrrrr....
bn09gp said:
Hi mate,
I'm having the same issue now on life mobile, I've checked all the settings are right but still not picking up mobile data. Any suggestions? Constantly restarting it hoping something will be different but nothing so far.
Cheers
Click to expand...
Click to collapse
Well, they sent me a new SIM card and I had all the same problems until I switched on "data roaming" and it now works fine (it didn't do anything with the last SIM though, when I tried it in another phone, I had to have date roaming on in order to even get a regular signal- data still did not work). I have seen transient "R" occurring when the SIM was activated/deactivated so had suspected this as a problem.