This morning I woke up and HTC PEEP doesnt work anymore during an update of twitter
anybody know how to fix ?
or
other twitter apps?
**MOD EDIT - Thread closed (duplication) - please pop over to this thread for more info where updates worth reporting will be posted as and when they occur, including any official fixs **
axel1990 said:
This morning I woke up and HTC PEEP doesnt work anymore during an update of twitter
anybody know how to fix ?
or
other twitter apps?
Click to expand...
Click to collapse
copy/paste from pocketnow..:
Twitter has long announced that they'd switch to the new authentication method called OAuth which would be more secure. The problem with the old method was that applications had to store your user name and password in order to access Twitter so the new OAuth method will overcome this possible security flaw.
But together with this come the problems related to software that is not kept up to date to reflect and implement the new methods which are used as default now by Twitter. Unfortunately, HTC's Twitter client, Peep, is one of those apps that stopped working and imagine my surprise this morning when I wanted to check the tweets while drinking coffee and was presented with the screen attached. Hope HTC will release their updated version of the app as soon as possible since we know they don't want to lose any users in their Peep pool.
And guess what, moving from the HD2 to my Desire (in my desperate and naive attempt to read some news), I was surprised to find out that Peep for Android is facing the same problems, and it became clear to me that HTC has to make a move, quick!
Strange though that I managed to tweet from Peep some two hours ago!... - probably my last tweet from Peep for a while, hope it'll be short.
That's explains everything
This sucks!!!!!!!!!!
this sucks man! I twittered HTC and posted a notice on their Facebook wall, hope that they come with a fix ASAP!!!!!! Unbelievable that they had months notice to fix this problem. We also still waiting on a ROM update which they promised us since April! Its now September and still no official ROM update!
Its kind of ridiculous that HTC didn't change Peep to the OAuth method before rolling out FroYo. Now we have to wait for yet another update to fix our twitter clients.
Anyway, any alternative Twitter apps for Leo/WM6.5 which do still work? Preferably one with some cool extra functions
Yeah, I noticed this too.. Oddly enough it still works for posting new tweets.
I hope they will fix this with a simple/quick CAB update (or exe, like with the camera). Saves the hassle of backing up again.
But thanks to the XDA community, it will probably be cabbed anyways.. <3
Maybe we will need to wait to twitter again until they release windows mobile 7
tliles said:
I know twikini posted a while back (I can't post links but a search of "twikini stops updates" will get you there) that they would not update their app to support OAuth so that on 8/31 is would stop working. Seems as if Peep does not support OAuth either. Not sure us HD2 owners will be getting an update given the state of WM 6.5 and WM7 around the corner.
For WinMO, I use Panoramic MoTweets they updated to support OAuth in version 1.8.4
Click to expand...
Click to collapse
Was posted on an other thread
Butt I don't like the way motweets's works and his layout so this could be an option for people who want to try
As much as I love the HD2, I can't stand HTC's "support", more like lack of, lmao! They seem to make a phone & drop it like an ex girlfriend with a scat fetish, then move on to the next one!
Thank god for xda & you talented individuals or this phone would be near useless by now.
I love the Peep feature, it's my preffered way of tweeting & reading tweets. On Desire I love tweetcaster & tweetdeck, two awesome apps, which naturally means they won't be available for Windows......grrrrr!
I'm sure if enough people complain to HTC regarding it, they will address it. Expecially since T-Mobile is still selling the HD2.
I do admit it's discouraging though that it's not already fixed, considering the time given to address it
I dont use Peep but do use both MoTweets and PockeTwit,
only MoTweets is working now.
love u guys
i was wondering why peep wasn't workin i know if i got a problem to always come to xda thanks
Those of you on WinMo who already have Kinoma Play for its media features can use its Twitter app as well. If you don't have Kinoma yet, you're missing out. It's well worth the purchase.
I'm hoping Peep gets fixed as well, but at least I've got a stand-by.
Any clever coders out there working on an unofficial patch?
Wow good thing I read this post cause I almost resorted to a hard reset!
Official reply from HTC
I got this official reply from HTC today:
Hi, We are currently investigating an issue with our Peep client that has stopped working and hope to have a solution soon. Please monitor the support pages for updates, or if you prefer we can record your details and contact you again once a solution is available, You can use the official twitter app for the time being. This is unaffected, HTC are currently working on the authorisation required for peep to work on our handsets, an update should be available soon. Thank you for contacting HTC Europe Best Regards Luke HTC Europe.
Seems like it's going to take them a while to resolve this. We're already waiting since April on a new ROM update so I doubt if an official update will be deployed since Windows 7 will be debuting in December.
In the mean time, download moTweets, it works excellent!!!!!!! Does anybody know how to replace the twitter tab in Sense with moTweets? That would be excellent, but I don't know how.
If anyone knows, please post how to.
THANKS!
I recieved the email below of Twitter. as far I see they will deliver updates to change the Oauth login
Over the coming weeks, we will be making two important updates that will impact how you interact with Twitter applications. We are sending this notice to all Twitter users to make sure you are aware of these changes.
What are applications?
There are over 250,000 applications built using the Twitter API. To use most applications, you first authorize the application to access your Twitter account, after which you can use it to read and post Tweets, discover new users and more. Applications come in many varieties, including desktop applications like TweetDeck, Seesmic, or EchoFon, websites such as TweetMeme, fflick, or Topsy, or mobile applications such as Twitter for iPhone, Twitter for Blackberry, or Foursquare.
Update 1: New authorization rules for applications
Starting August 31, all applications will be required to use “OAuth” to access your Twitter account.
What's OAuth?
- OAuth is a technology that enables applications to access Twitter on your behalf with your approval without asking you directly for your password.
- Desktop and mobile applications may still ask for your password once, but after that request, they are required to use OAuth in order to access your timeline or allow you to tweet.
What does this mean for me?
- Applications are no longer allowed to store your password.
- If you change your password, the applications will continue to work.
- Some applications you have been using may require you to reauthorize them or may stop functioning at the time of this change.
All applications you have authorized will be listed at http://twitter.com/settings/connections.
- You can revoke access to any application at any time from the list.
Update 2: t.co URL wrapping
In the coming weeks, we will be expanding the roll-out of our link wrapping service t.co, which wraps links in Tweets with a new, simplified link. Wrapped links are displayed in a way that is easier to read, with the actual domain and part of the URL showing, so that you know what you are clicking on. When you click on a wrapped link, your request will pass through the Twitter service to check if the destination site is known to contain malware, and we then will forward you on to the destination URL. All of that should happen in an instant.
You will start seeing these links on certain accounts that have opted-in to the service; we expect to roll this out to all users by the end of the year. When this happens, all links shared on Twitter.com or third-party apps will be wrapped with a t.co URL.
What does this mean for me?
- A really long link such as http://www.amazon.com/Delivering-Happiness-Profits-Passion-Purpose/dp/0446563048 might be wrapped as http://t.co/DRo0trj for display on SMS, but it could be displayed to web or application users as amazon.com/Delivering- or as the whole URL or page title.
- You will start seeing links in a way that removes the obscurity of shortened links and lets you know where each link will take you.
- When you click on these links from Twitter.com or a Twitter application, Twitter will log that click. We hope to use this data to provide better and more relevant content to you over time.
Thanks for reading this important update. Come and check what's new at http://twitter.com.
Thanks,
The Twitter Team
Click to expand...
Click to collapse
I posted this in general QnA 3 days ago when it all started kicking off, although i had problems with Twitter cache before hand.
If your interested, click on the link below where i will place any updates worth noting.
Cheers.
timmymarsh said:
I posted this in general QnA 3 days ago when it all started kicking off, although i had problems with Twitter cache before hand.
If your interested, click on the link below where i will place any updates worth noting.
Cheers.
Click to expand...
Click to collapse
Thanks since your post has more usefull information it would be good to lock this one.
Thread Closed.
Done....
Related
So more than a few times now, and completely random, the camera crashes. I'm trying to take a picture, it focuses and click the picture is taken. Instead of going back to the previous screen to take a picture or select options, it just stays with the image I just took.
The only thing that works is the home key, and not right away. Return, menu and search don't work, just the home key after a delay. Now, if that wasn't enough, once the camera allows me to return home, my media player starts playing! w t f?
Any ideas on what's going on?
thanks
Mine does the same thing. Not sure what's causing it, but it's annoying for sure.
Same here. I was going to sprint today to see about my phone but atleast I know I'm not the only one
Sent from my PG86100 using XDA App
okay. Well i'll contact them and see what they say.
Dear xxxx xxxxxxx,
I understand the importance of being able to use the camera on your HTC EVO 3D. I will be more than ahppy to assist you with this. I first recommend performing a soft reset on the device. This is done by powering the phone off and removing the battery for 30 seconds. Then, reinstall the battery and test the phone.
Next, I recommend clearing the data from the camera application on the device. This is done by going to: Home> Menu> Settings> Applications> Manage Applications> All> Camera> Clear Data. Then, press Home and test the phone.
Finally, I recommend performing a factory reset on the device. Note that this will erase all of your personal data from the phone and reset it to the factory settings of the current ROM. Please ensure that your personal data has been backed up prior to resetting the device. To reset it, go to: Home> Menu> Settings> SD & Phone Storage> Factory data reset. Follow the on screen instructions to complete the reset and evaluate the results. These steps should allow your device to function normally. I do apologize for any inconvenience.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number xxxxxxxxxxx
Sincerely,
Jeffery
HTC
Want to see what others are saying? Have a question to ask other HTC fans?
Become a fan of HTC facebook.com/htc
Follow us on Twitter twitter.com/htc
Subscribe to our YouTube Channel youtube.com/htc
Explore our development resources developer.htc.com
We are unable to receive replies to this email account. Please visit us at htc.com if you have any questions or need further assistance.
I am going to follow up with them since that didn't work for me
Dear xxxxx xxxxxx,
Thank you for your response. Since the troubleshooting did not resolve the issue, then I recommend that you contact our warranty and repair office at 1.877.293.0807. They are open Monday through Friday, 8:00 AM to 8:00 PM EST. I do apologize for any inconvenience.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number .
Sincerely,
Jeffery
HTC
Want to see what others are saying? Have a question to ask other HTC fans?
Become a fan of HTC facebook.com/htc
Follow us on Twitter twitter.com/htc
Subscribe to our YouTube Channel youtube.com/htc
Explore our development resources developer.htc.com
We are unable to receive replies to this email account. Please visit us at htc.com if you have any questions or need further assistance.
anyone have any update on this camera issue? mine still locks up if i dont hold it the right way or mess with the 2d/3d switch.....cmon htc come out with an update to fix the problems we have with the camera, this phone is awesome but i mainly use the camera for work and if i cant use my phone's camera to do the job...well i guess im gonna have to look for another brand sorry htc
Don't bother with HTC's troubleshooting. It's worthless and I've done it a bunch of times to no avail. We just got to make this known on both their Twitter and Facebook so that they'll take notice.
Here's my thread from a couple days ago.
http://forum.xda-developers.com/showthread.php?t=1182469
chlehqls said:
Don't bother with HTC's troubleshooting. It's worthless and I've done it a bunch of times to no avail. We just got to make this known on both their Twitter and Facebook so that they'll take notice.
Here's my thread from a couple days ago.
http://forum.xda-developers.com/showthread.php?t=1182469
Click to expand...
Click to collapse
whats their twitter site so i can post there as well, yeah i think im not going to mess with htc trouble shooting since they really dont know what they're talking about sorry to say.
Edit: yeah i also replied on your thread as well. Hopefully htc is working on a fix for this
alanmv567 said:
whats their twitter site so i can post there as well, yeah i think im not going to mess with htc trouble shooting since they really dont know what they're talking about sorry to say.
Edit: yeah i also replied on your thread as well. Hopefully htc is working on a fix for this
Click to expand...
Click to collapse
http://twitter.com/#!/htc
http://www.facebook.com/HTC
I'm surprised there hasn't been a fix already, to be honest..
yeah the camera app should have been one of the first working apps to go alongside this phone...i had a droid x before this phone and never had any problems with the camera, so hopefully htc can fix this.
I just got a Viewsonic Gtablet with Android OS 2.2 and Tap UI 1.1-3588.
From everything I've read I should install a ROM like Vegan but I read that a 'stable' release will be available soon, so I was kinda waiting for that since I am new to all of this.
For right now, I can open my web emails (hotmail & gmail) in the web browser but when I go to compose a new email message there is no option to add an attachment. How can I attach files to my emails?
Is this something that is fixed only by changing ROMs?
I apologise if this was already brought up but I did search.
Thanks
I know this doesn't answer your question, but how long are you prepared to wait for "soon"?
Well I only just got the tablet so I figured I could wait until August...keeping my fingers crossed that 'soon' will be by then.
cky242 said:
Well I only just got the tablet so I figured I could wait until August...keeping my fingers crossed that 'soon' will be by then.
Click to expand...
Click to collapse
If you're referring to Vegan Ginger, then I'm afraid you've been misinformed. Nvidea has not made drivers for the Tegra 2 (harmony) for gingerbread or honeycomb, nor have they announced any plans to do so. They've stated that they would support their device if the vendors request it, but as of yet, not a peep from VS.
Alternatively, I noticed that you mentioned the web versions of your e-mail providers...why not just use the e-mail/g-mail apps? I'm using Calkulin/Clemsyn, based on the stock TnT. I have my e-mail app set up for g-mail and hotmail as well.
Also, it may be the browser your using. try a different browser, or perhaps a different view of the browser (mobile vs. desktop) and see if it shows up.
Visit my website. Its written for newbies by an infinite number of apes.
So the latest update for the Disney game Where's My Water? Has started rolling out and I know that its getting alot of negative points for this update for two reasons:
1. They're charging for the additional levels ontop of the inital app charge. Now I know we're not gonna change that part but they are taking the piss quite a bit there. But more importantly...
2. The update allows full WAP message access (or words to the same effect) to my knowlede Disney is justifying it because of the app pirchase but that just doesn't make sense. Now I'm not particularly good and getting into app coding to find out what they're actually getting. So here's my propisition, can someone figure out why they need this permission. I love this little game I know its made by Disney etc. but its well built and fun I just want to know why they've decided they need this info.
Cheers all
Serj
Sent from my GT-N7000 using xda premium
I'm a developer on Where's My Water, though my focus is more on the native C++ side and not on platform specifics. I'm not 100% sure why we have WAP message access as a permission. It may be required by one of the in app billing libraries for one of the markets the app is published on. I'll look into it and get back to you. I can promise you it's for no malicious purpose. If it turns out we don't need it, we will remove it in the next update. Thanks for pointing it out.
Thanks for the quick response. Thats brilliant news its moments like this that show what the xda community can do connecting users and developers. Please keep us all posted with the progress you make and thanks again for the response.
Sent from my GT-N7000 using xda premium
alk3ovation said:
I'm a developer on Where's My Water, though my focus is more on the native C++ side and not on platform specifics. I'm not 100% sure why we have WAP message access as a permission. It may be required by one of the in app billing libraries for one of the markets the app is published on. I'll look into it and get back to you. I can promise you it's for no malicious purpose. If it turns out we don't need it, we will remove it in the next update. Thanks for pointing it out.
Click to expand...
Click to collapse
I have a question about this game. I'm running this on my android tablet and I also love this game as its really kept me entertained and its a fun game.
However when I'm offline the game closes unexpectedly bit when I go back online it loads fine. Why can I not play this game when I'm not on wifi? I travel quote a bit and it wold be nive if I could play offline.
Sent from my ICS CM9 HP Touchpad
Read the first post and the first page
Use the search button
Could we get an update? I went to purchase this game and saw the "read WAP messages" permission request. Not going to happen unless that goes away. Thanks for checking for us.
picklefish said:
Could we get an update? I went to purchase this game and saw the "read WAP messages" permission request. Not going to happen unless that goes away. Thanks for checking for us.
Click to expand...
Click to collapse
I'll add my voice to this, with one difference - I already did purchase the game. Can't wait to see what's in the update but not with WAP. Props to the dev for responding in this thread though!
insanimal said:
I'll add my voice to this, with one difference - I already did purchase the game. Can't wait to see what's in the update but not with WAP. Props to the dev for responding in this thread though!
Click to expand...
Click to collapse
Agreed I think the WAP is basically internet access as we can't play offline. Well I can't
Sent from my ICS CM9 HP Touchpad
Read the first post and the first page
Use the search button
I am also a developer for Disney working on Puffle Launch project. I will contact the lead dev on the Where's My Water app for this current issue.
LG G2x ─ Cyanogen(mod)
dEris said:
I am also a developer for Disney working on Puffle Launch project. I will contact the lead dev on the Where's My Water app for this current issue.
LG G2x ─ Cyanogen(mod)
Click to expand...
Click to collapse
I can not thank you enough. I have also purchased puffed launch and have no problem playing puffle launch offline.
Thank you again
Sent from my ICS CM9 HP Touchpad
Read the first post and the first page
Use the search button
Hey everyone,
I looked into the WAP push issue and it turns out we don't need that. It must have snuck in as we have been rapidly iterating on the game and it seems to have just been overlooked. We have an update running through test right now which removes the WAP push requirement. Once again, we apologize for any confusion this may have caused.
@thedan55 - I will look into this. The game should not require an internet connection to run.
alk3ovation said:
Hey everyone,
I looked into the WAP push issue and it turns out we don't need that. It must have snuck in as we have been rapidly iterating on the game and it seems to have just been overlooked. We have an update running through test right now which removes the WAP push requirement. Once again, we apologize for any confusion this may have caused.
@thedan55 - I will look into this. The game should not require an internet connection to run.
Click to expand...
Click to collapse
brilliant, thanks!
Compatibility
Hi all,
There's a third issue with this update, and I'm wondering if anyone knows whether it's likely to be related to the WAP permissions. Since the update, the game is now shown as incompatible with many tablet devices, including my Acer Iconia A100... I'm assuming WAP permissions wouldn't be available on Wifi only tablets.
To give full details, I bought the game over Christmas and had played through it all with no bother on my tablet. Yesterday I got the update on my phone, and when it didn't come through on the tablet I went to My Apps within the market, selected "where's my water" and got the "this app is incompatible with your device" message. Looking through the recent reviews, many tablet owners are in the same position.
Perhaps one of the developers could tell us if removal of WAP permissions will fix this, or if they're working on another way to fix it? It's very disappointing to pay for a game and then be unable to get the updated levels, especially when the game is so good! It's just not the same on the small phone screen. I would gladly pay for Cranky if I could get him on my tablet...
In case it helps at all, I should add that the free version, which I see also requires WAP permissions, has always been shown as incompatible with my tablet... I had to try it on the phone and was then able to use the tablet when I bought the full version.
Any info would be much appreciated.
I believe WAP intrinsically requires hardware telephony, so removing it should open it back up to you. We have found the bug you are referring to and will make sure to fix in the forthcoming update. Once again, we apologize for this mistake!
That's a brilliant response thank you for solving that problem for us all looking forward to the next update. Keep up the work because it really is a brilliant innovative game
Alk3ovation - great news, and thanks very much for taking the time to respond.
Heads up everyone, the update should be live. WAP push is removed and the game should now be playable on tablets again! Thanks!
Thank you!
alk3ovation said:
Heads up everyone, the update should be live. WAP push is removed and the game should now be playable on tablets again! Thanks!
Click to expand...
Click to collapse
Thanks, I've updated today immediately after seeing that WAP permissions were removed. I also changed my review back to the well deserved 5 starts. And I learned a new expression: "You three-ducked it!"
Thanks
Yes, thanks very much! I can confirm it's now updating fine on my Iconia tab, and Cranky got unlocked instantly when I paid for him.
Multiple Devices
Actually - I've just run into what may be a bug with using this update/purchase on multiple devices.
As above, I was able to buy Cranky no problem on my tablet. I just tried to get into those levels on my phone as well, and they were still showing as locked. When I tried to open them I kept getting "Your order is processing" followed by "An error occured".
I got round it by using the 'Clear Data' option from Manage Applications, which I didn't mind doing since I'd only played a couple of levels of Swampy on my phone - after that the new levels showed as unlocked immediately next time I opened the game.
Like I said, no biggie for me, but just letting you know in case it is a reproducible bug (I think I've seen a few other people mention the 'order processing' thing in reviews), since I'm sure some people will have played right through the game on their second device and won't want to lose all their progress.
Thats some brilliant news updated same soon as i heard gonna go get the extra levels now thanks again for all year you've done
Sent from my GT-N7000 using xda premium
Perhaps this isn't the right forum, but none of the other Android sub-forums seemed the right place for this question.
Facebook for Android running on a tablet is a horrible experience. The same version running on my phone is quite a bit better. I think I've got 1.9.9 on both my Tab 8.9 ICS and my Amaze with ICS. On my phone, when I got to someones page, I get the new timeline with coverphoto and access to things like a link to their photo albums.
With 1.9.9 on my tab, the page is compressed to a thin column in the center of the screen, going to someones profile shows some old mobile form of their profile, and has no links to things like photos. At one time, the app used the full screen on my tab (no thin center column business) and had access to all the places within facebook. I know back in the 1.8.x releases, it worked fine. I think it was the 1.9.x that brought on the center column issue.
So, does anyone know the last decent version of facebook that worked on the tablet version of android? Please no responses like "use another client", or "go to the website".
Edit: Found a very minimal listing of facebook version numbers and dates released.
http://www.appbrain.com/app/facebook-for-android/com.facebook.katana
From that, and the time I bought my tablet, I think v1.9.3 was probably the last that worked ok on my tablet. I really wish the play store had better change logs, for example, when an app dev uploads a new version, there's a what's new field. I'd like to see way to access the history of changes to that field, perhaps even a way to access old versions of an app, for cases just like this.
Sounds rom related. I run thors JB on my A500 and dont have your issue with the most recent version of facebook. Ask on the forum for your tablet, preferably in the thread for your rom and see if anyone else has the issue.
nifterific said:
Sounds rom related. I run thors JB on my A500 and dont have your issue with the most recent version of facebook. Ask on the forum for your tablet, preferably in the thread for your rom and see if anyone else has the issue.
Click to expand...
Click to collapse
I guess I remember seeing reviews on google play stating they had the same problem and assumed it was an issue with tablets. I'm running the stock factory ROM on my tab.
When I get some time tonight, I'm going to see if I can find a couple of the older versions of the apk to see if it was a client side or server side update that caused the issue. I assume the FB app just pulls up the profile page for someone, and it's pulling up an outdated mobile page, instead of the new timeline based page. After I try a few things, I'll report back, just in case someone else stumbles on this thread with the same issue.
Hi, i'm coming from the gio section and my father has a Samsung Galaxy S3 LTE GT-I9305N with stock Jelly Bean 4.1.1
Poblem in details:
He got problem with showing contacts on viber and tango and both doesn't show any contact except whatsapp works great. It's the second time it happens and what i did at the first time, i fixed it by clearing the data on contacts (stock application) in settings (resetting) and same both for viber and tango and then restarted the phone. I have set to "show all contacts" in contacts (stock app) but still doesn't show any in viber/tango. When trying to sync viber for contacs, it writes "Syncing not completed, please try again" and for tango, still message "we didn't find any tango users in your adress book".
btw he bought the phone with JB already installed, so we don't know if the problem was same in ics.
So my question is if someone has similar problem and knows how to fix it, if it does conflict with other apps and if it's a bug in 4.1.1
Isn't a JB bug because I've been using Tango since 4.0.4.
[SOLVED] "contacts to show"
The contacts didn't show 100%, so i had to go to "contacts to show" in menu and pressed custom at the bottom then checked every boxes view my contacts/all contacts each on of the account registered on the phone, then it showed contacts in Viber and Tango. Sorry if spam, but i tried everything and i found at last the solution at Tango's support section and my father is now happy.
Moved to proper forum
Hi,
This is an official representative of Viber Media.
@tico96 - Please check the following link for possible solutions: http://bit.ly/UvNPuq and let us know if the issue persists.
Thanks,
Viber
Hi Viber team
I have posted a review on play store too. I am very unhappy with version 4. I use viber on SGSIII and Nexus 10. Most of my viber contacts before upgrade dont show up as viber contacts anymore; especially painful to note my wife is also missing in that list. Backward compatibility issues huh? btw wife is on iOS6(iPhone 3GS).
Wife and me used to love Viber. It really sucks now. All my wife's viber history also was lost once i upgraded her viber to 4.0 as well. Multiple issues are plaguing the devices post-update.
Please lets address those.
Cheers
Ravi
@ raviraviravi -
Thank you for the report of the problem. We are sorry to hear of these issues, and we will do our best to help you resolve them.
We thoroughly tested Viber on iOS6 and so we didn't expect any major problems with the new Viber version on it.
About your contacts: The source of this issue could greatly vary. Please read this short page in our HelpDesk, outlining some possible workarounds that will help reboot synchronization of the contact list: http://helpme.viber.com/index.php?/...st-is-not-showing-your-friends-as-viber-users
If the problem remains, or there's any other issue: we would appreciate if you could take a minute and report the details to our support team using this direct link: http://helpme.viber.com/index.php?/Tickets/Submit/RenderForm/1
When you submit the ticket, in the line called: "Through which channel did you submit your initial inquiry", please make sure to choose "Technical Forum".
Thanks in advance!
@Viber R& D:
You guys and your responses as always are thorough and very considerate, much appreciated.
Looks like the recent upgrade in my SGSIII has fixed most of the issues around contacts synchronization.
I have an issue with my desktop version though, the 'catch' though is I use a portable version of Viber Desktop, packaged by some Fabianator folks using VMware. Can you guys not build a nice portable install of viber yourself. The problem with this 'portable' viber desktop is that the contacts dont quite synchronize well, even if they do i am only able to see the messages but the call and message buttons are greyed out for me.
Should i put in a feature request for a portable version? Also, something on the lines of Wechat which has web version would be awesome; even going a step further if gmail can have hangouts(which are voice calls and video calls) inbuilt into the browser itself, Why cant you guys.
For me the issue is also wrt the fact that i dont have admin rights on my work PC and I cant live without Viber since i contact my wife and my close friends through viber.
In fact i go a step ahead and recommend viber to all and sundry, since it just about is now operable on any device!!! which is as good as anything gets.
Cheers
Ravi
Thank you for all this elaborate feedback Ravi!
About the portable version you're using: at the moment Viber does not officially support running the app on the specific configuration you described. In this case I would open a support ticket (and not a feature request, though it's closely related for your issue) using this direct link: we would appreciate if you could take a minute and report the details to our support team using this direct link: http://helpme.viber.com/index.php?/Tickets/Submit/RenderForm/1
When you submit the ticket, in the line called: "Through which channel did you submit your initial inquiry", please make sure to choose "Technical Forum".
Regarding the web version - this is something we are not planning at the moment. For this, I certainly invite you to submit a feature request.
The Admin permission needed for Viber Desktop is currently the expected behavior of Viber. We have received requests from some of our users to cancel this requirement from Viber, and we're looking into this issue at the moment. If we have news, we'll certainly keep you posted.
@Viber R&D:
I wouldn't want to raise a support ticket for issues in the unsupported packaged version of Viber desktop.
However, for having a 'portable official' version of Viber Desktop. Won't it be a feature request? I want to just add onto the numbers in terms of people requesting for it. Where do i formally do it?
The lack of a web version and you having no plans to put in place doesn't bother me much; its like I said the lack of 'official portable' Viber that gives me nightmares.
Does it have anything to do with the system limitation of only 5 concurrent devices at any given point in time; since a portable version would simply mean the ability to run in a portable manner in as many machines as possible?
I am only trying to understand why development towards something elegant like that can't be expedited.
Cheers
Ravi
@raviraviravi -
Well, every project of ours demands time, manpower and resources. The reason Viber does not have an 'official portable' compatibility yet is simply because it hasn't been officially developed to handle it. It could be a problem with the way Viber communicates with our server (for example - port/protocol issues when trying to deliver Viber traffic), or other sources of the problem. When/if we develop such a version, we will check all these issues thoroughly and only then we'll be able to tell 'what is not compatible', so to speak.
Yes, then it is recommended that you open a feature request ticket. One way or another, we see those tickets and will be able to consider it in our development roadmap.
Thank you again for your time!