Is anyone having issues receiving picture messages?
A friend of mine owns the vibrant and hes with bell ( who myself and other friends have had poor experience with before) and he hasn't gotten a single picture message since hes gotten his phone.
We've all sent him picture messages at different times and when he has full bars etc... but hes never gotten a single one.
If he is running a rooted rom, you might want to check the APN settings. Towards the bottem you will see MMS info. Just make sure it matches what is needed for the carrier. A google search should turn up the info to compare with.
Related
My friend got a TB and can't send or receive pictures via mms. He gets the exact same message as a poster on a different forum:
"I just wanted to throw this out there as I have not found a solution...
I've had my Thunderbolt for like a week and a half now and for the majority its been great. Starting about yesterday, I've been unable to send or receive MMS/picture messages.
If someone sends me one, I get a little note in my conversation that says "so and so" is trying to send a message and lets me choose download or delete. This seems new to me, I don't remember seeing this notification in my text convo. If I choose download, it shows a little icon with a clock in it, as its trying to download the picture. After about 5 minutes, I get a notification that it failed because of a generic network failure.
A similar thing happens if I try to send a message to someone with a picture in it. My regular texting works fine and I can go on the internet perfectly. I've tried sending messages with WiFi and/or Mobile Data on/off... doesn't seem to make a difference.
Called VZW last night and they took me through battery pulls, SIM card pulls, and whatnot... didn't fix the problem. They were checking things on their end but did not see an issue. The last woman I got gave me two options, 1, she could open a network tix for me or 2, I could go to store and do a phone swap as I'm in my converage period. I told her to put in the tix for now, and perhaps I'd swap this weekend.
Anyone have any idea what is going on?"
So far nobody has answered. He's using stock rom, and the stock messaging settings / handcent settings match the way they are set on my Evo. If anybody could help it would be greatly appreciated.
is it on 3G or 4G? MMS will not work unless your in data coverage
Does not work on 3g, 4g, or Wi-fi.
what about sending it through regular messaging? I couldn't tell if he is using Handcent or using regular messaging. How about uninstalling Handcent?
The problem persists with or without handcent.
Make sure the picture being sent is not too big. If this doesn't do it you may have to call Verizon about it. Going back a few years I had an issue with my dumb phone. Couldn't receive picks. They had to reset my account. Also some providers don't always send pic messages so well to verizon. Have your friend have some on on Verizon send him a pic.
Sent from my ADR6400L using XDA App
This is without doubt the most hassle I have ever had setting up picture messaging.
Ok here goes..
I'm with T-Mobile UK, I have called them up and asked to have MMS capability turned on to which they said all I needed to do was send an MMS and it would automatically enable it for me. I checked my APN settings to make sure they were good to go and went for it.
Sending.....
I don't have a very good signal so at first I thought that might have been the issue. I hung about for an hour or so though, making some funny shapes etc trying to get a sign of the MMS sending.
Sending.....
I trawled the internet looking for any settings that I may have missed out. Meanwhile I found a window where the signal was OK (3bars). I searched my entire lunchbreak until I found that the Galaxy SII doesn't have any support from T-Mobile regarding MMS settings so you need to go directly to the Samsung support page. I had the MMS settings configuration file sent and installed.
Sending.....
I deleted the file that was apparently "sending" and started from scratch. Watched it for a good 10 mins.
Sending....
I turned on the data on my phone, so that I could check the internet and low and behold it sent.
What is going on? Is this normal behaviour for the Galaxy? Any and all MMS compatible phones I have ever had my hands on automatically enable data in order to send and recieve MMS pictures. I made sure that the auto recieve function was on as I couldn't believe what I had witnessed. The Desire that I had before the Galaxy worked fine on it's own, I only needed to actually enable the data connection properly when I wanted to browse the internet or check my email.
Is this the case or have I missed something? Seems like a massive mistake from Samsung if that is the case.
Any help would be appreciated... if it's needed
Anyone? Really annoying this lol.
I am in the US and have a international galaxy s2 on AT&T...My phone is fully rooted, and I am currently running Batista70 FOXHOUD EDITION 2.1 but i cant seem to get my mms on a consistant basis....I have tried several roms so I am pretty sure it isnt that, I can send mms and have a great 3g signal but most of the time I cant recieve my mms...I can browse the internet and download from the market just fine but there again I cant seem to get the mms to recieve...It seems like on a fresh rom install i get the mms fine but then after a day or so I go back to not being able to recieve one at all...I have tried different apn settings and have made sure I am on the right AT&T data plan (HSDPPB) as mentioned in this thread (http://forum.xda-developers.com/showthread.php?t=1109983) and I still cant get anything consistant on RECIEVING! It has really been agravating and I would love to figure out what I can do to get this working right, I dont know if it is the modem software??? Is it my apn settings??? I have tried different things and still nothing so any help would greatly be apprecitated and I have noticed alot of other people in threads seem to be having this problem so if we can figure it out I would love to make a thread to help out others...thanks in advance...
did you talk to your provider, they may have adjust or refresh your account settings from their end.
That's very weird actually, i used to have issues sending MMS but i never had any issues receiving them.
Cosmic Blue said:
did you talk to your provider, they may have adjust or refresh your account settings from their end.
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i have talked to at&t and finally got them to change my account and settings so I know for 100% that I am on the right rate plan and settings......
I to was having problems with MMS on ATT but my problem was sending them not receiving though. After I was sure I had the correct apn setting a customer services specialist had me do this. Try opening your phone dial pad and entering *5005*7672*+13123149810# then the green phone button. This is suppose to reset your sms/mms setting back with the network. Long and behold it fixed my problem of sending mms.
just to double check something - are you leaving your data (edge or 3g) enabled? disabling the phone's data connection will prevent mms from coming through.
So I hope there isn't already a ton of threads for this. I look around and found nothing, anyways I have a Samsung Galaxy S Vibrant rooted to ICS passion 13.1 and it uses the 3.1.10_ICS_KissYum_yum_good #1 Kernel. I rooted this phone from Froyo 2.2 down to Eclir then to CM7 and then ICS.
Anyways I think that is enough info but the issue I have is I cannot send or receive pictures via text. I used to be able to and I know the plan for Tmo supports it but even if I try to send one to myself all it does is say 'sending message'. I never get one in my inbox and it never gives the time of when it was delivered, or sent out. When someone else sends one to me, it shows the size of the file with a little button that says Download, next to it. Even if i turn wifi on and connect to my router then hit 'download' it doesn't do anything. I don't have the Data plan but I don't think that would cause the issue would it?
I wanted to know if I am the only one having this issue and if I am not smart enough to see the issue it if it is just a bug in general. I recently figured out how to take screen shots so I can provide those to help my vague description.
I will work on getting those. I would like to have this fixed if I can in case my family sends me pictures.
Thanks.
To send and recieve MMS you have to turn on data transfer.
Mms will not work over wifi. It needs the carrier data accessible
sent from my cell in Arkham
So i looked and i guess there was a thread about an SMS error describing my issue. And the person just replaced his SIM card and it worked. I guess if it is cheap/free i will try that.
So... I recently got a replacement used Fascinate for my original unit that had a shattered screen. It has GeeWiz 4.2.2 loaded on it and I really like it. Damn near perfect... except for one thing and I'm not even sure/don't think it's the phone/ROM.
My texting issue is related to MMS. I can send any text... short, extended/pages long, picture texts (MMS) and I can receive all except long texts. And it's only an issue with my wife. She can write a book. LOL After doing more testing with other people, it seems to be a thing with Pageplus and Verizon. My wife is on Pageplus. I'm on Verizon...for now. My son is also on Verizon and has the same issue. I had a friend who is also on Pageplus send me a long text and it failed too. If I have someone on Verizon send me a extended text (over 140 characters) and comes thru fine. Only Pageplus customers seem to have the issue and it's only to my phone. I can have my wife send a long text to a friend who on Verizon and it goes thru fine.
The failure is on the senders side too. The senders phone will says failed to send. I don't get anything on my end. This is only to my phone.
I've searched and haven't found but a couple of references to a similar problem and no solutions. One possible thing that I haven't followed up on yet is this.... This phone was on Pageplus. I activated it on Verizon. Verizon shows no issues on their end at all but I'm wondering if Pageplus still has something in their system from the previous owner with this ESN. It's only Pageplus people that have this issue sending texts to my phone. They can send to other Verizon phones. And this is only long/extended texts that are 140 characters or more. Short texts and picture texts work fine. Oh....and if the sender attaches a pic to the long text, I will receive it.
It really weird. Wondering if anyone has seen anything similar or has any ideas. My next step is to call Pageplus support to see if they can help. I was also going to re-activate my old phone to verify the problem goes away. I welcome any insights.
Mike
PS - Sorry this is my first post. Can't believe I've been on this board this long and haven't posted before but this is a daily stop for me for years now.
Creepingdeath2 said:
So... .
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have you checked the settings in the "Messaging" app itself, seems I recall a converting sms to mms or some setting that deals with that...
hhp_211 said:
have you checked the settings in the "Messaging" app itself, seems I recall a converting sms to mms or some setting that deals with that...
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I thought that had more to do with outgoing texts than incoming but I will try it later and report back.
So I looked in the settings of stock texting app and it doesn't have the "convert long sms to mms" option but I'm running 8sms in Default mode, which basically just themes the stock app and adds a couple more setting/features....one of which IS "convert long sms to mms". It was doing this before I started using 8sms so it's not the app. I'll try the change and post back results.
I tried turning that option on but it had no effect. Open to other suggestions. Still need to call Page plus support yet too,
Sent from my Nexus 7 using Tapatalk
maybe try a different ROM to make sure it's not just an issue with GeeWiz? roll back to a stock ROM and see if that fixes anything... also use the right ROM, you know, eh03 for vzw devices, etc.
Or possibly try another texting app or even hangouts will do sms/mms...
It sounds like page plus is possibly not splitting the message into 2 sms or not converting a long sms to a mms unless it explicitly contains a picture,,,
I would think that is software settings
That also could potentially be the sender's messaging app not converting it to mms and/or not splitting the message into 2 sms.
I know you said there were multiple people sending you stuff,, to they both have the same app?
Let me try to clarify the scenario....
My phone is a Fascinate with Geewiz 4.2.2 ROM activated on Verizon (for now LOL).
I have several people on Pageplus that can't send me an extended text message, meaning a text message over 140 characters. One is an iPhone 4, one is a Fascinate on Superclean ROM, and the last is a Fascinate on Geewiz 2.9. If any of them try to send me a message that longer than 140 characters, it fails to send on THEIR end. I never see it. These same 3 people can send the exact same text that fails to other Verizon phones with no issue.
My phone was originally a Verizon phone that was then switched to Pageplus. When I got it, I put it back on Verizon.
It seems to me that this is an issue with Pageplus, almost like there's some information in their system still that sees my phone as inactive and refuses to send it. The texts fails on the senders end almost like they don't have service. I need to take a chunk of time and call Pageplus support and see if this is even a possibility. Regular texts and picture messages sent from those same phones DO make it thru. I can send all forms of SMS/MMS with no issues. It's only receiving and only from Pageplus customers. If a Verizon customer sends me an extended text, it comes thru no problem.
I would think if it's the ROM, the problem would be evident regardless of the carrier the message was sent from. How could a ROM single out a specific message from a specific carrier? I'm not saying it's possible but it seems like this is a system issue on Pageplus side.
Thanks for the suggestions. It helps validate the steps I've taken and my thought process to solve it.
Well, I spent about 2hrs on the phone between Pageplus and Verizon tech support. Each blamed the other for the issue but ultimately Verizon is looking into it. Made to Level 3 support for whatever that is worth. Supposed to get a call back after they pour thru whatever they have to look thru. We'll see. They all agree that if the phone can receive EMS texts (Verizons extended text message protocol), the phone itself can't distinguish between carriers. The settings for each are the same. Since Pageplus and Verizon use the same system/network, it SHOULD work and can't really be my device. It's something on one of their networks.
Oh... and nobody has ever heard of something like this ever happening....which gives me great confidence that it will get resolved... LOL
Latest... tech support has been less than helpful... SURPRISE! LOL
They said that my phone is rejecting the messages but can't explain how Verizon Extended messages get thru but not Pageplus...which uses the exact same system. Not sure what else to do than maybe try a different ROM to see if it really is Geewiz or not...or maybe swap a device on the account too.
Creepingdeath2 said:
Latest... tech support has been less than helpful... SURPRISE! LOL
They said that my phone is rejecting the messages but can't explain how Verizon Extended messages get thru but not Pageplus...which uses the exact same system. Not sure what else to do than maybe try a different ROM to see if it really is Geewiz or not...or maybe swap a device on the account too.
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I would definitely try other roms... Not surprised about Verizon support lol...