My friend got a TB and can't send or receive pictures via mms. He gets the exact same message as a poster on a different forum:
"I just wanted to throw this out there as I have not found a solution...
I've had my Thunderbolt for like a week and a half now and for the majority its been great. Starting about yesterday, I've been unable to send or receive MMS/picture messages.
If someone sends me one, I get a little note in my conversation that says "so and so" is trying to send a message and lets me choose download or delete. This seems new to me, I don't remember seeing this notification in my text convo. If I choose download, it shows a little icon with a clock in it, as its trying to download the picture. After about 5 minutes, I get a notification that it failed because of a generic network failure.
A similar thing happens if I try to send a message to someone with a picture in it. My regular texting works fine and I can go on the internet perfectly. I've tried sending messages with WiFi and/or Mobile Data on/off... doesn't seem to make a difference.
Called VZW last night and they took me through battery pulls, SIM card pulls, and whatnot... didn't fix the problem. They were checking things on their end but did not see an issue. The last woman I got gave me two options, 1, she could open a network tix for me or 2, I could go to store and do a phone swap as I'm in my converage period. I told her to put in the tix for now, and perhaps I'd swap this weekend.
Anyone have any idea what is going on?"
So far nobody has answered. He's using stock rom, and the stock messaging settings / handcent settings match the way they are set on my Evo. If anybody could help it would be greatly appreciated.
is it on 3G or 4G? MMS will not work unless your in data coverage
Does not work on 3g, 4g, or Wi-fi.
what about sending it through regular messaging? I couldn't tell if he is using Handcent or using regular messaging. How about uninstalling Handcent?
The problem persists with or without handcent.
Make sure the picture being sent is not too big. If this doesn't do it you may have to call Verizon about it. Going back a few years I had an issue with my dumb phone. Couldn't receive picks. They had to reset my account. Also some providers don't always send pic messages so well to verizon. Have your friend have some on on Verizon send him a pic.
Sent from my ADR6400L using XDA App
Related
Hi all,
I want to preface this by saying I've searched the forums, and have not been able to find my specific circumstance addressed. I'm having a problem where I can receive MMS just fine, but I cannot send any MMS from my Galaxy S2 on KE7 with KE4 modem. I'm using AT&T in the USA, and came from an iPhone 3GS. I'm still on the iPhone unlimited data plan (haven't gotten around to switching to a 4G plan yet). MMS always worked just fine on my iPhone, both ways.
When I go to send an MMS, it just keeps trying to send the message forever. I initially see some data activity in the status bar, but it quits after about 5-6 seconds. The message just sits trying to send unless I delete it manually.
Anyone know why this would be occurring? Help is greatly appreciated!
sidenine said:
Hi all,
I want to preface this by saying I've searched the forums, and have not been able to find my specific circumstance addressed. I'm having a problem where I can receive MMS just fine, but I cannot send any MMS from my Galaxy S2 on KE7 with KE4 modem. I'm using AT&T in the USA, and came from an iPhone 3GS. I'm still on the iPhone unlimited data plan (haven't gotten around to switching to a 4G plan yet). MMS always worked just fine on my iPhone, both ways.
When I go to send an MMS, it just keeps trying to send the message forever. I initially see some data activity in the status bar, but it quits after about 5-6 seconds. The message just sits trying to send unless I delete it manually.
Anyone know why this would be occurring? Help is greatly appreciated!
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I am having the exact same problem, but I can't even get receiving mms to work. The message comes through but fails to download. I have tried multiple apn settings but nothing works.
Just curious,but are you guys using wifi when trying to send or receive the mms? Data HAS to be on for mms to work, if I'm not mistaken..
Sent @ 04:20
Yes I have tried sending over both wifi and 3g with no luck.
mrrick said:
Just curious,but are you guys using wifi when trying to send or receive the mms? Data HAS to be on for mms to work, if I'm not mistaken..
Sent @ 04:20
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I've tried using with WiFi and without...neither one works. Again, I can receive just fine, just not send.
Here I think is your answer.
If you say for example take a picture or video and then within the Camera app try and send either one as a Message, the MMS will fail IF you have the Camera app set to save to Memory Card.
If you change the Camera app to save to phone, then you can take a 8 MP picture and send it as a MMS from the camera app and it will resize and send.
I have mine set to save to memory card, so after you take a pic, you have to go into Gallery and find the picture, then send the exact same 8MP shot as a Message and this time the GS2 will correctly resize and send it.
I'd say its some bug having to do with saving pictures and video to the memory card, but the above way will get you a MMS to send.
Thanks for the info, but I'm pretty sure that's not my problem. I don't even have an external SD card on my phone, and when I go to the Camera options to change storage location, it's greyed out (can't change it), I assume because I have no other option since I don't have an external SD card installed.
Also, when I have tried sending pics via MMS, Handcent will resize the pic, but it still won't send it. BTW, I have tried sending MMS with the stock messaging app, and that doesn't work either...just in case anyone thought it might be Handcent with the problem.
Under Settings > Wireless and Network > Mobile Networks > Network Mode, do you have WCDMA Ony checked, or GSM/WCDMA (Auto Mode) checked?
I found that if I had WCDMA Only checked, I couldn't get MMS messages to work consistently at all.
I have Auto Mode checked.
bump....need MMS to work. help?
check your MMS message center settings. You can access it within the MMS app>menu>settings.
I had this exact same problem when I updated my modem and found out the reason I couldn't send messages because the Message Center phone number was removed.
The correct one for AT&T is +1312349810. Make sure to put the + there.
Edit: NM sounds like your prob is mms only. I have had this problem with my old vibrant galaxy S1 too. The problem was because of the way phone numbers were formatted. For what it's worth I fixed that problem by editing the contact so that their phone numbers are exactly 10 consecutive digits (3 digit area code + the number) without any hyphens or marks ie: 2382819391. No leading 1's, etc. Not sure why it happens but seems to fix it for me.
I haven't had this issue with my SGS2 though.
I'm having trouble with my phone's messaging. I can send texts fine, but I can't send any group messages or MMS messages. I've tried unrooting, updating to the newest OTA update, using a third party texting app, and replacing the SIM card. Nothing works. I can't send or receive group messages or attachments. I tried Go SMS Pro, and when I tried to send group messages, it failed, then sent the message individually to each person. When I tried sending a picture, it said the service was not activated on the network.
This got me thinking it might be something with our texting plan, but everyone else in my family can send and receive group messages and attachments without problems. So it's a problem with my phone only. Does anyone have suggestions?
M0rtiferrimus said:
I'm having trouble with my phone's messaging. I can send texts fine, but I can't send any group messages or MMS messages. I've tried unrooting, updating to the newest OTA update, using a third party texting app, and replacing the SIM card. Nothing works. I can't send or receive group messages or attachments. I tried Go SMS Pro, and when I tried to send group messages, it failed, then sent the message individually to each person. When I tried sending a picture, it said the service was not activated on the network.
This got me thinking it might be something with our texting plan, but everyone else in my family can send and receive group messages and attachments without problems. So it's a problem with my phone only. Does anyone have suggestions?
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might try going into your setting and unchecking fastboot .. read somewhere that worked for others ... good luck
Nope, that didn't work, either before or after a reboot. Any other suggestions?
Had a similar issue. I don't know if its because I'm still locked and unrooted but I recieved an error code when I would try to send messages. I actually had to get o the phone with Big Red and they had reconnect me to another network connection of some sorts. Weird.
Sent from my HTC6435LVW using xda app-developers app
Sorry, what do you mean you had to "get o the phone with Big Red"? You had to carry it back to Verizon?
M0rtiferrimus said:
Sorry, what do you mean you had to "get o the phone with Big Red"? You had to carry it back to Verizon?
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He missed a 'n', he got on the phone with big red. Aka he called Verizon.
Sent from my HTC6435LVW using xda app-developers app
This has been solved. I switched my number in January, and the service had been disabled then. I was able to get into a live chat with a vzw customer support guy, and he was helpful enough not only to fix MMS, but also group messaging on my phone. It took a couple of hours after trying in vain to put a password in over the phone, but contacting Verizon is the only way to fix this. If you have rooted your phone (as I had previously), and you still have that ugly "tampered" or "relocked" message at the top of the bootloader, Verizon's live chat system is probably your best bet. Even if you haven't rooted your phone, live chat may be faster. You can skip the "reboot, reset, ask other employees for help" routine you'll probably go through if you go to a physical location.
I think I have the same problem too..
When I'm sending a group message .. one of or two of the messages wont send
I have recently purchased a new i605, rooted, unlocked, and installed TWRP through Casual. And flashed CM10.2-20130827-Nightly-i605. I finally received my SIM cutter in the mail today, and pulled the full size Straight Talk SIM out of my Skyrocket that I have been using with no issues for almost 2 years, cut the SIM, put it in the Note 2, and entered the APN settings. It is receiving good signal, showing the "H" and "H+" the majority of the time. I can make voice calls, receive voice calls, send/receive MMS, and have good data sending and receiving. My only issue is, I can only receive SMS, and when I try to send (or reply to one already received) I get the "Message not sent" error. I saw a possible fix, of updating your SMSC, but I have no clue how to find what my SMSC is in order to input it, and haven't been able to find it either. I tried editing the way the telephone numbers are stored from +1 250-250-2500, to (250)250-2500, +12502502500, +1 (250)250-2500. I also saw where someone found a fix for their situation, where they had accidentally set Google Voice to send text messages. I went into the settings on my Voice app, and that setting was turned on, so I turned it off. But I am still having the same results when trying to send an SMS.
Does anyone have a clue as to how I can find what my SMSC is, so that I can try that fix for the issue?
Did I post this in the appropriate subsection of the Verizon Note 2 forum?
I'm in the exact same situation you are. Send/receive calls, receive texts but can't send texts. I received a new note 2 through insurance two days ago and did the same process of rooting the phone, except I flashed jedix17 on it. So I'm guessing the problem lies in the roms? I haven't had time to switch roms to see if that fixes it though. I'd like to see if there's an easier alternate solution as well.
Ok, I got to playing with the "fixes" I had already attempted, for a second time. Google Voice was set to send SMS, and I would change the setting in Voice to make the messaging app send SMS. Well, I noticed that after closing Voice, then going back to the settings in Voice, it would be set to Google Voice sending SMS again. So I Force Closed the Voice app, and uninstalled it, and the issue cleared up. I have no idea why the app would be automatically changing it's own settings back, after closing it though.
I see. Then it seems you and I don't have the same root problem. I don't have an alternative texting app, so I guess I'm off to reflash my rom.
kevinyoki said:
I see. Then it seems you and I don't have the same root problem. I don't have an alternative texting app, so I guess I'm off to reflash my rom.
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Did you figure out your issue? If you flashed Gapps, you may have Voice+. Check in your app drawer just to make sure.
Yeah I have fixed it Thanks for asking (and yeah I did check and I did not have voice). Reflashing the rom did indeed work
Lately I seem to be having an issue with my EVO. It seems that whenever I restart my phone, it sends out ghost text messages to people. The first time this happened, I was having issues getting my pandora to play. So I did a hard rest on the phone and once it came back up, I started receiving a bunch of texts from friends. At first I thought maybe my phone got hijacked or something but came to find out that it was just sending the last txt message I had sent to that individual. Over the next few weeks, this same process would repeat. Once with someone that was in the car with me who could clearly know I didn't just send her a text.
This doesn't send it to everyone. I cannot determine the who/what/why and where, which leads me to why I am here.
I have tried contacting Sprint on a different issue today; for about the same time period I have not been getting notified of new voicemails. If I call into my voicemail, it will sayd I have X new messages, but no notification of such. Sprint said they would restart both my voice and text service. Had me turn off the phone while doing so. Once I brought it back up, low and behold, I started getting texts asking what I meant from folks. So it is still sending these texts. These texts do not show in my sent list.
I am using Go SMS Pro currently but have also tried Handcent in the past and still had the same issue.
Finster32 said:
Lately I seem to be having an issue with my EVO. It seems that whenever I restart my phone, it sends out ghost text messages to people. The first time this happened, I was having issues getting my pandora to play. So I did a hard rest on the phone and once it came back up, I started receiving a bunch of texts from friends. At first I thought maybe my phone got hijacked or something but came to find out that it was just sending the last txt message I had sent to that individual. Over the next few weeks, this same process would repeat. Once with someone that was in the car with me who could clearly know I didn't just send her a text.
This doesn't send it to everyone. I cannot determine the who/what/why and where, which leads me to why I am here.
I have tried contacting Sprint on a different issue today; for about the same time period I have not been getting notified of new voicemails. If I call into my voicemail, it will sayd I have X new messages, but no notification of such. Sprint said they would restart both my voice and text service. Had me turn off the phone while doing so. Once I brought it back up, low and behold, I started getting texts asking what I meant from folks. So it is still sending these texts. These texts do not show in my sent list.
I am using Go SMS Pro currently but have also tried Handcent in the past and still had the same issue.
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Long ago when the OG EVO was just about to reach the EOL It did the same. I was using GO SMS too at the time. I switched to the default messaging app and it never happened.Have you tried using the default messaging app? All go sms does is piggy back off the messaging app. Once you receive a message it goes straight to the default messaging app then go SMS. Try using the default messaging app for a few days and update us if it still happens.
Sent from my EVO using Tapatalk
So... I recently got a replacement used Fascinate for my original unit that had a shattered screen. It has GeeWiz 4.2.2 loaded on it and I really like it. Damn near perfect... except for one thing and I'm not even sure/don't think it's the phone/ROM.
My texting issue is related to MMS. I can send any text... short, extended/pages long, picture texts (MMS) and I can receive all except long texts. And it's only an issue with my wife. She can write a book. LOL After doing more testing with other people, it seems to be a thing with Pageplus and Verizon. My wife is on Pageplus. I'm on Verizon...for now. My son is also on Verizon and has the same issue. I had a friend who is also on Pageplus send me a long text and it failed too. If I have someone on Verizon send me a extended text (over 140 characters) and comes thru fine. Only Pageplus customers seem to have the issue and it's only to my phone. I can have my wife send a long text to a friend who on Verizon and it goes thru fine.
The failure is on the senders side too. The senders phone will says failed to send. I don't get anything on my end. This is only to my phone.
I've searched and haven't found but a couple of references to a similar problem and no solutions. One possible thing that I haven't followed up on yet is this.... This phone was on Pageplus. I activated it on Verizon. Verizon shows no issues on their end at all but I'm wondering if Pageplus still has something in their system from the previous owner with this ESN. It's only Pageplus people that have this issue sending texts to my phone. They can send to other Verizon phones. And this is only long/extended texts that are 140 characters or more. Short texts and picture texts work fine. Oh....and if the sender attaches a pic to the long text, I will receive it.
It really weird. Wondering if anyone has seen anything similar or has any ideas. My next step is to call Pageplus support to see if they can help. I was also going to re-activate my old phone to verify the problem goes away. I welcome any insights.
Mike
PS - Sorry this is my first post. Can't believe I've been on this board this long and haven't posted before but this is a daily stop for me for years now.
Creepingdeath2 said:
So... .
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have you checked the settings in the "Messaging" app itself, seems I recall a converting sms to mms or some setting that deals with that...
hhp_211 said:
have you checked the settings in the "Messaging" app itself, seems I recall a converting sms to mms or some setting that deals with that...
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Click to collapse
I thought that had more to do with outgoing texts than incoming but I will try it later and report back.
So I looked in the settings of stock texting app and it doesn't have the "convert long sms to mms" option but I'm running 8sms in Default mode, which basically just themes the stock app and adds a couple more setting/features....one of which IS "convert long sms to mms". It was doing this before I started using 8sms so it's not the app. I'll try the change and post back results.
I tried turning that option on but it had no effect. Open to other suggestions. Still need to call Page plus support yet too,
Sent from my Nexus 7 using Tapatalk
maybe try a different ROM to make sure it's not just an issue with GeeWiz? roll back to a stock ROM and see if that fixes anything... also use the right ROM, you know, eh03 for vzw devices, etc.
Or possibly try another texting app or even hangouts will do sms/mms...
It sounds like page plus is possibly not splitting the message into 2 sms or not converting a long sms to a mms unless it explicitly contains a picture,,,
I would think that is software settings
That also could potentially be the sender's messaging app not converting it to mms and/or not splitting the message into 2 sms.
I know you said there were multiple people sending you stuff,, to they both have the same app?
Let me try to clarify the scenario....
My phone is a Fascinate with Geewiz 4.2.2 ROM activated on Verizon (for now LOL).
I have several people on Pageplus that can't send me an extended text message, meaning a text message over 140 characters. One is an iPhone 4, one is a Fascinate on Superclean ROM, and the last is a Fascinate on Geewiz 2.9. If any of them try to send me a message that longer than 140 characters, it fails to send on THEIR end. I never see it. These same 3 people can send the exact same text that fails to other Verizon phones with no issue.
My phone was originally a Verizon phone that was then switched to Pageplus. When I got it, I put it back on Verizon.
It seems to me that this is an issue with Pageplus, almost like there's some information in their system still that sees my phone as inactive and refuses to send it. The texts fails on the senders end almost like they don't have service. I need to take a chunk of time and call Pageplus support and see if this is even a possibility. Regular texts and picture messages sent from those same phones DO make it thru. I can send all forms of SMS/MMS with no issues. It's only receiving and only from Pageplus customers. If a Verizon customer sends me an extended text, it comes thru no problem.
I would think if it's the ROM, the problem would be evident regardless of the carrier the message was sent from. How could a ROM single out a specific message from a specific carrier? I'm not saying it's possible but it seems like this is a system issue on Pageplus side.
Thanks for the suggestions. It helps validate the steps I've taken and my thought process to solve it.
Well, I spent about 2hrs on the phone between Pageplus and Verizon tech support. Each blamed the other for the issue but ultimately Verizon is looking into it. Made to Level 3 support for whatever that is worth. Supposed to get a call back after they pour thru whatever they have to look thru. We'll see. They all agree that if the phone can receive EMS texts (Verizons extended text message protocol), the phone itself can't distinguish between carriers. The settings for each are the same. Since Pageplus and Verizon use the same system/network, it SHOULD work and can't really be my device. It's something on one of their networks.
Oh... and nobody has ever heard of something like this ever happening....which gives me great confidence that it will get resolved... LOL
Latest... tech support has been less than helpful... SURPRISE! LOL
They said that my phone is rejecting the messages but can't explain how Verizon Extended messages get thru but not Pageplus...which uses the exact same system. Not sure what else to do than maybe try a different ROM to see if it really is Geewiz or not...or maybe swap a device on the account too.
Creepingdeath2 said:
Latest... tech support has been less than helpful... SURPRISE! LOL
They said that my phone is rejecting the messages but can't explain how Verizon Extended messages get thru but not Pageplus...which uses the exact same system. Not sure what else to do than maybe try a different ROM to see if it really is Geewiz or not...or maybe swap a device on the account too.
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I would definitely try other roms... Not surprised about Verizon support lol...