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Ok... I apolagize in advance if this has been muted before, but I really dont know what to search for.
My problem is, that when i make a call the screen turns off, ( As it should ) but when Im asked to tap in an extention number or 'press 1' etc I cant turn the screen back on, all the soft keys light up but the screen refuses to come back on untill I end the call.
If I dial in the number and the screen goes blank on connection, some times im able to turn on the screen if I move quickly enough and press the sta key.
Im running a htc hd2 with an the latest energy rom.
ditto
have the same problem, would love to find a solution...
Same problem here so I D/Ld Phonex from Iconsoft. Really like this a lot better and is so much more user friendly.
I'm not sure if you're having the same problem I was, but it sounds very similar...
What I discovered is that at the upper left of my screen protector, there are two round cutouts for the proximity sensor. The screen protector has never adhered very well at this point, and it was pulled away from the glass, causing the phone to belive that it was constantly near a face, and blacking out the screen.
I discovered this after being so frustrated that I removed the screen protector, and *voila!* the telephone worked as advertised. I used a hair dryer to warm the screen protector to re-adhere it, and the phone still works properly, but I don't know for how long.
I understand that there is a registry setting to disable the proximity function for the phone, but I haven't gone to this length.
I hope this helped!
I had the same problem till i change te Radio version to 2.10 or above then it disappeared
I have the same problem, screen protector causes this problem for me....
Did anyone notice that during the call, the screen isn't actually turned off, the backlight is still on, it just shows blank screen. You can see this if you are in a dark ambient because of the backlight bleed on the screen.
So, while you are talking, you will lose battery charge on call and on screen backlight. I don't think it is an economical way of spending battery juice.
So actually the screen is on the whole time during the call, you just can't see it because there is nothing showing on the screen...
Or is this just my device?
X10 2.1 nordic.
I noticed that, anyway during a call, it obviously drains the battery even though the screen switched off & the use of the Proximity sensor is to switch off the screen during a call to prevent the screen from touching than the economizing the battery
I noticed a big improvement of the battery with the 2.1 Update.
I've noticed it too, I think this would waste more battery? or is it the opposite?
Of course it uses more battery power. I can't rememeber if the same situation is in 1.6. Can anyone check?
It does use current, but i think its a minor amount. The reason why they leave it active but black for example, is that if you need to quickly access the dial pad you can do that, without waiting for a second or two for the screen to power on.
I recall back on 1.6 at times it felt like eternity that it would take to bring up the dial pad during calls. I'm not sure but check to see if the screen does in fact turn off completely after a certain duration, since that would be ok.
Nope, it doesn't turn off and I wouldn't say it's a minor amount of power, because the screen is one of the most power hungry components in our phones. So if you are in a call for say 30 mins just think how much battery that would suck out. And for me, for no good reason, when I'm on the phone I don't need the screen, that is why the proximity sensor exists, to turn the screen on and off
I understand, but you have to understand how the lcd works. Producing colours or tints cause the device to use more power. The brighter the colour the more power. Since white is the brightest tint or colour, whichever you prefer, black being the opposite would use the least amount of power for the screen being on. Unless this is a type of lcd matrix that uses most power with black I read about that before somewhere. But I highly doubt SE would do that. But considering its a concern of yours there might be an dialer app that negates this hmm.
At the Sony Ericssons products Blog there was a video about the new features at 2.1
It tells also that you could press the Power-Button to turn off the light during calls.
I´ve not testet this yet, maybe of you could test this. ;-)
kindred7 said:
It does use current, but i think its a minor amount. The reason why they leave it active but black for example, is that if you need to quickly access the dial pad you can do that, without waiting for a second or two for the screen to power on.
I recall back on 1.6 at times it felt like eternity that it would take to bring up the dial pad during calls. I'm not sure but check to see if the screen does in fact turn off completely after a certain duration, since that would be ok.
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It does not take a second or 2 for the screen to come back on. Just test it yourself by pressing the power button, it comes on within 1 second. On a side note, in the 1.6 days the screen would stay on completely and if you press the power button it hangs up. That was a terrible implementation.
outie said:
It does not take a second or 2 for the screen to come back on. Just test it yourself by pressing the power button, it comes on within 1 second. On a side note, in the 1.6 days the screen would stay on completely and if you press the power button it hangs up. That was a terrible implementation.
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Im on 2.1, cant check it anymore. It was rather sluggish for me on 1.6. The difference may be that I had pictures for all my contacts. I like it just fine.
Yes, you can turn the screen completely off by pressing power button, I've just tried. I don't understand why do I have to do it with my finger when I have proximity sensor that works just fine when it wakes up the screen from complete power off when I move it from my face. Seems like a bug to me.
LCD screen consumes the same amount of power no matter what image it is showing, black or white, so as far as I'm concerned showing black screen during a call does absolutely nothing for me, especially not for my battery. This is so trivial that I can't believe they missed it. Or maybe some SE engineer thought X10 has AMOLED screen so it doesn't consume power when it's displaying black...
Personally, I prefer the screen turn off compared to the screen lock in 1.6 as I had a hard time unlocking the screen lock when you need to use the dial pad when on the phone.
So when you are on the phone, the screen turns off and when you move your phone away from the ear, the screen turns on.
Sent from my X10i using XDA App
dpishta said:
Yes, you can turn the screen completely off by pressing power button, I've just tried. I don't understand why do I have to do it with my finger when I have proximity sensor that works just fine when it wakes up the screen from complete power off when I move it from my face. Seems like a bug to me.
LCD screen consumes the same amount of power no matter what image it is showing, black or white, so as far as I'm concerned showing black screen during a call does absolutely nothing for me, especially not for my battery. This is so trivial that I can't believe they missed it. Or maybe some SE engineer thought X10 has AMOLED screen so it doesn't consume power when it's displaying black...
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You are 100% correct, my mistake, lcds do use the same amount of power due to the backlight. I was just on the phone for 50 minutes and my battery went down by 5%, so i think its not bad at all. I was even on wcdma/gsm.
Drop SE an email to inquire on it maybe?
Well, maybe I'm exaggerating, but this kind of screen backlight beahaviour just isn't logical to me. You say you lost 5% on 50 min call? Hmm, that really seems low...
Where can I send inquiry to SE?
i have the same problem guys.....any solution yet?
working on a more accurate solution atm.
Hi everyone,
funny thing happened to my Mozart. Whenever I make a call the screen shuts off like it should, but it doesn't turn on again when i remove it from my ear until the call has ended.
Which works fine if the other person hangs up, but it means I can't hang up. Whenever I reach a voicemail i have to take out the battery to hang up!
First i thought it was a rom issue, i had just gotten my hands on the mango beta when i first noticed it. I thought it might be buggy.
But the problem remains after hard reset and flashing with a different rom (pre-nodo & nodo).
I found out that the sensor still works. The screen is reactivated when i shine a bright light (halogen spot or so) onto it - but only for as long as the source shines onto the sensor, else the screen shuts off again. wierdly enough, direct sunlight doesnt seem to be enough to trigger it anymore.
since i upgraded my phone with a 32GB microSD I guess I'm not eligible for warranty, huh? but im pretty sure it happen long after and i didn't accidently break something while opening the phone.
very weird... any ideas?
I had this problem on the weekend.
I removed the matt screenGUARD, and the problem disapeared.
Also you can reactivate the screen by pressing the on/off button...
thanks for your comments.
unfortunately, I don't use a screen protector and the standby-button doesn't work during a call
I have this problem also, with stock 7392 rom. The sensor seems to work when dialing, but stops a short time after a call is connected.
The power button works for me to turn the screen back on however...
Where is the proximity sensor ?
where on the device is the proximity sensor located?
I have been having difficulty with the screen not switching on during phonecalls and I have to remove battery to end outgoing calls. Pressing the power button doesn't help either. I don't have a screenguard to remove.
The problem started not long after, but not immediately after my daughter dropped the phone down the toilet. It took a few days for the phone to gently dry out and it worked again except for some residual water between the screen and the glass.
Richard Fantom said:
where on the device is the proximity sensor located?
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The sensor is about 1 cm to the top and right of the htc logo. It's barely visible and it is dark violet. (Or something like that, I am not very good at naming colours.)
Anyway, I sometimes also experience problems with sensitivity with HTC Mozart, mostly during calls, especially when the proximity sensor has been activated. Sometimes the home button freezes after a call... It's a bit annoying.
During a phone call, my proximity sensor doesnt seem to be sensitive enough. The screen turns off when I hold it to my ear, but when I pull away to look at the screen and interact with it, the screen either doesnt turn on or it will flash on and off again repeatedly. It seems that the phone cant detect that it is not near my head any more and should turn the screen back on.
Generally it wouldnt be a big deal since the screen does turn off when its held near my head, but when I needed to use the dial pad for a menu prompt it got really frustrating when trying to press in numbers with the screen switching on and off. (I just called Verizon CS recently and navigating through the menu was a pain with this screen going on and off).
I'm coming from the Samsung Charge which was very responsive: when you pulled the phone away from your head, the screen instantly turns on for you to press in keys or hang up. With the Rezound, it doesnt turn on most of the time and I have to press the power button (which will turn it on and then automatically off again...). The problem is alleviated if I'm in a very bright place (direct sunlight) so my guess is that the proximity sensor may not be sensitive enough to detect the difference between darkness and low lighting conditions. I'm sitting in a room with a 26W CFL lamp (so not too dark) and the Rezound has trouble turning the screen back on during a call when I pull the phone away from my ear.
Was wondering if anyone else exhibit this condition or if its just specific to my device (in which case I'll have to give Verizon a ring to get another replacement)?
I'm having the opposite problem. It unlocks itself a lot up against my head. My thunderbolt did this so bad I got a replacement thinking it was a defective proximity sensor. But it wasn't and I got in the habit of manually locking the screen on calls. But now my rezound does it but not as bad. I think htc sucks with proximity sensors cuz auto brightness is never programmed properly. It doesn't go dark enough compared to Samsung and motorola phones with auto brightness on. It only has about 3 brightness levels like in the HTC brightness widget, whereas stock Android has 5.
Sent from my ADR6425LVW using XDA App
I'm having the same problem. The sensor would force the phone screen off as soon as I make a phone call. The verizon rep had me hard-reset while I was on the phone with her. The same symptom arises after the hard reset and the phone is brand-new.
I had to reset to get her to send me another rezound replacement.
On this replacement, however, I'm having the same issue again. My gf's rezound doesn't seem to have the issue.
I'm having a second replacement sent now. This is pretty annoying.
The interesting thing is the issue comes and goes. One day the sensor wouldn't respond, and other days it works fine. Although I would say that the issue deteriorates over time and never improves.
Does anyone else have this problem? Everytime i pick up a call, my face will inadvertently touch something on the second screen and open another app. it doesn't affect the call, but it's just annoying knowing that when i'm done with the call, my phone will have the camera open or in another app that's in my second screen shortcut. i know the V10 has a sensor up top that turns off the second screen when covered, but it just doesn't seem to work fast enough, because everytime i put the phone to my face, it opens another app.
am i doing something wrong? has anyone else here experienced the same problem?
Same here. I had my signature (name) on it and it always take me to edit signature page. So i have to disable it and i put recent app and app short cut only. And i notice when we are on call they dont show up.
mine turned off during call if i put my phone to my ear. there is proximity sensor which should turn off your both screens when it is closed.
Same here as well, I need to point the phone angle to 45 degrees from my ears to avoid activating that 2nd screen when my ear presses on it. I wish LG would fix this behavior in the next patch
May I know which model you guys have?
because on my H961N everytime i make a call or during call, the second screen turn off.. totally black.. so you won't be able to press anything.
ph3nom said:
May I know which model you guys have?
because on my H961N everytime i make a call or during call, the second screen turn off.. totally black.. so you won't be able to press anything.
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i have the official Hong Kong version, which i believe is F600? i know the phone has a proximity sensor up top BUT, for my phone at least, it only works when the main screen is off (meaning, when the mainscreen is off, covering the sensor would shut off the second screen too). but when the main screen is on, the sensor does nothing, covering it doesn't turn off the second screen, which means the second screen stays on even when my face is pressed against it.
probably nine out of ten times, after i'm done with a phone call, the phone will have opened another app because my face pressed something on the second screen.
i love this phone overall -- it's so well-built; looks great; and the camera is the best in industry -- BUT that second screen is pretty damn useless to me. i almost never use it under day to day use and it actively gets int he way when i'm making a phone call... sigh. i hope the G5 can have V10's build but get rid of the second screen (which would make the phone a bit shorter too)
radioraheem2 said:
i have the official Hong Kong version, which i believe is F600? i know the phone has a proximity sensor up top BUT, for my phone at least, it only works when the main screen is off (meaning, when the mainscreen is off, covering the sensor would shut off the second screen too). but when the main screen is on, the sensor does nothing, covering it doesn't turn off the second screen, which means the second screen stays on even when my face is pressed against it.
probably nine out of ten times, after i'm done with a phone call, the phone will have opened another app because my face pressed something on the second screen.
i love this phone overall -- it's so well-built; looks great; and the camera is the best in industry -- BUT that second screen is pretty damn useless to me. i almost never use it under day to day use and it actively gets int he way when i'm making a phone call... sigh. i hope the G5 can have V10's build but get rid of the second screen (which would make the phone a bit shorter too)
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isn't HK version is H961N as the code? and Taiwan is H962 i believe..
F600 is korean?
I got mine imported from HK and it is H961N
Mine is H961N, which is the model from Hong Kong. This problem does happen when I use the application Line to make a voice call, it doesn't when I use the normal phone application.
Maybe its about the proximity censor couldn't sense our face?
same with my V10, however, it's not a problem.