hi
when i push the power button,my phone just make a vibrate and not anything else and cant start!
i used update service and repaired the phone but it did not work!!( Although its says that the firmware successfully installed )
even i used flash tools and test other firmware but nothing happend
still the phone cant start,just vibrate!!
sry for my bad english
any solution to fix this problem?
It seems you did the right things to try getting it started but its not working out for you. I think you have to go to a repair centre to let the phone checked by se.
I assume you made sure the battery was not completely empty and you were patient, because after flashing it takes a few minutes before the phone starts up the first time.
Therefore I think there is another problem with your phone, just being unlucky I guess...
Sent from my rooted X10i using tapatalk
PollPixx said:
It seems you did the right things to try getting it started but its not working out for you. I think you have to go to a repair centre to let the phone checked by se.
I assume you made sure the battery was not completely empty and you were patient, because after flashing it takes a few minutes before the phone starts up the first time.
Therefore I think there is another problem with your phone, just being unlucky I guess...
Sent from my rooted X10i using tapatalk
Click to expand...
Click to collapse
tnx for your answer
but i waited about 30 mins but nothing happend
Daniel_GB said:
but i waited about 30 mins but nothing happend
Click to expand...
Click to collapse
Take out the battery out for a minute or too then try again.
Related
Hi,
I bought a mini pro sk17i a week back. I updated the phone via pc companion to 2.3.4 (4.0.2.A.0.58). The phone was working fine, but after 2 days it started to reboot itself after a call. after 5 continuous reboot i reset the phone (erased all data), then it worked fine for 2 days. Today while i was shopping i made a call, then it started to reboot. One of the things i noticed was from that point any number i dialed was not showing in the call logs. i couldnt reset the data as i was busy shopping and kept the phone in ma pocket. Later i find the phone is switched off mode. I tried pressing power button but nothing happens. Took the battery out and re inserted the battery. did a reset and it started to work fine. When i took the battery out it was a lil hot (warm) and the phone was also warm (battery area).
Here are my questions;
1.Why did this happen.
2. The phone was a lil hot when i removed the battery, can any part inside the phone be damaged if it goes hot.
3. Is this because of hardware problem/Software problem.
(I did a full reflash using flashtool and the latest firmware, till now its working fine.. dunno if this will happen again)
seems like firmware problem to me.
take the phone to service center if haplens again.
but I guess its fixed now, tho I dont know the reason, might be something happened by updating
It happened again. I flashed back to 4.0.2.A.0.42. What could be the problem.
coolbuy said:
It happened again. I flashed back to 4.0.2.A.0.42. What could be the problem.
Click to expand...
Click to collapse
This might be due to any software you installing after flashing...
Try to remember what you do after flashing and uninstall that software
Else get global copy of .58 update and flash that .ftf packageby using flashtool...
coolbuy said:
Hi,
I bought a mini pro sk17i a week back. I updated the phone via pc companion to 2.3.4 (4.0.2.A.0.58). The phone was working fine, but after 2 days it started to reboot itself after a call. after 5 continuous reboot i reset the phone (erased all data), then it worked fine for 2 days. Today while i was shopping i made a call, then it started to reboot. One of the things i noticed was from that point any number i dialed was not showing in the call logs. i couldnt reset the data as i was busy shopping and kept the phone in ma pocket. Later i find the phone is switched off mode. I tried pressing power button but nothing happens. Took the battery out and re inserted the battery. did a reset and it started to work fine. When i took the battery out it was a lil hot (warm) and the phone was also warm (battery area).
Here are my questions;
1.Why did this happen.
2. The phone was a lil hot when i removed the battery, can any part inside the phone be damaged if it goes hot.
3. Is this because of hardware problem/Software problem.
(I did a full reflash using flashtool and the latest firmware, till now its working fine.. dunno if this will happen again)
Click to expand...
Click to collapse
how do u solved it? i have the same problem. oh man. this problem make me sick
bobo180590 said:
how do u solved it? i have the same problem. oh man. this problem make me sick
Click to expand...
Click to collapse
i allready experience boot loops last week ago..
many method i try to fix it.. the best way is im using wotanserver to reflash the original firmware..
i also try using seus and flashtools but totally doesn't work..
so the best way is try use wotanserver..
Have you had this issue since flashing back to .42?
We will roll out a new software starting next week (.6x) mainly meant to improve the memory management to avoid reboots. Might be exactly what you need.
The roll out will start 12W02 but all phones won't get it at the same time so I cannot say for sure when your phone will get it.
Please post again and let me know when you got this so I know if it helped or not.
-Markus
Sony Ericsson Answers Team
I have exactly the same problem
Markus-SEAnswers said:
Have you had this issue since flashing back to .42?
We will roll out a new software starting next week (.6x) mainly meant to improve the memory management to avoid reboots. Might be exactly what you need.
The roll out will start 12W02 but all phones won't get it at the same time so I cannot say for sure when your phone will get it.
Please post again and let me know when you got this so I know if it helped or not.
-Markus
Sony Ericsson Answers Team
Click to expand...
Click to collapse
Hi Markus, Thanks for the response. As soon as i bought the phone i updated the firmware using pc companion. The flashing part went fine and the phone was working fine for 3 days, then it started reboots and turnoffs. I reinstalled the firmware and the same happened again. Then i observed this repeatedly happens when i finish call or lock the phone once it happens. i Also noticed the last called persons info is not stored in call log. But if u plug it for charging then the phone is fine. I rolled back to the previous .42 version. It was working fine for 4 days, yesterday after an hour of music playback (battery was around 44% or below) this happened again. i turned off the phone once it started restarting itself . then turned it on and cleaned the call logs. From that point its working fine without any shutdowns/restarts. Please help, i'm pretty sure that this is not a hardware issue. if the phone can run fine for 3 days without any probs..
andymac2k8 said:
I have exactly the same problem
Click to expand...
Click to collapse
me too when i use GPS or Wlan (.42 and .58 Firmware).
Thanks for the info.
I suggest you wait for the new update (.6x) which should hopefully be available for your phone very soon. If this won't fix the problem you have or if you don't feel like waiting for it (I cannot give an exact date when you will get it) you should contact a service center and have them examine the phone and do whatever necessary to get it working properly.
Repair routines varies a lot depending on market and local laws so you should give the local support a call and ask for some info about this if you choose to go with the service option.
http://www.sonyericsson.com/cws/corporate/common/contact/phonelist
-Markus
Oops, double post.
I have bought xps about 20 days ago. Yesterday and today , while I was surfing the net via wifi (both times) , my phone suddenly switched off and made a restart. Did anyone experience a problem like this ?? It never happened before.
Not had that problem - infact I was just thinking today that I haven't restarted my phone for a week.. and it still feels super smooth... which I've never experienced before on Android!
Never had a sudden restart, lag or unresponsive device. Seems that you are the only one here with such a luck...
Is this a reason for returning my phone to Sony? Is sony obliged to replace my device with another one?
georgebest said:
Is this a reason for returning my phone to Sony? Is sony obliged to replace my device with another one?
Click to expand...
Click to collapse
Unfortunately sudden restarts are very common in the android world. I think 80% of the android smartphones had at least once this problem. You should wait to see if it happen again and if so try a hard reset or a software repair using sony pc companion. If it will become a common problem even with other users sony with a future update it will fix the problem. What software version do you have .62 .67 or .73 ?
Hi,
If you have this reboot issue
Nothing can resolve this!
But,just in case
Do not use your phone with charger pluged in for long time!
This kill your battery very quick!
And cause autoreboot
And be careful with internet!
If you flash some FW or rom or kernel
Made a full charge before flash
Ciao
I've had this happen to me on my Xperia S twice already while using it.
It also randomly restarts while in standby once in awhile.
Not sure what's causing this. Any suggestions?
ssj_jaypee said:
I've had this happen to me on my Xperia S twice already while using it.
It also randomly restarts while in standby once in awhile.
Not sure what's causing this. Any suggestions?
Click to expand...
Click to collapse
If it's not happening very offen like twice a day, the only thing you can do is wait for the 4.0 update, because If you look in all the other android smartphone forums you will see that every android model have this issue from time to time. I think is something like the Windows OS bluescreen...very very difficult for normal users to detect where is the problem. I think with the 4.0 update the problem it will be solved. But if the Xperia S become unstable and randomly rebooting every day try a software repair with pc companion and if this is not solving the problem just go to a Sony support center and give them the smartphone for replacement.
I have the reboot twice
Refresh ROM good!
Hi, my phone also has random restarts. It becomes sluggish and unresponsive, then just restarts.
I think mine has done it once or twice when just in standby mode as well.
I actually got my first Xperia S replaced as it had this problem, but the replacement is also suffering from it.
Seen a few other people saying they have the same over on the Sony forums, so I think its a software problem somewhere.
sssache said:
Unfortunately sudden restarts are very common in the android world. I think 80% of the android smartphones had at least once this problem. You should wait to see if it happen again and if so try a hard reset or a software repair using sony pc companion. If it will become a common problem even with other users sony with a future update it will fix the problem. What software version do you have .62 .67 or .73 ?
Click to expand...
Click to collapse
I have .73. I didn't flash my device nor I use it when charges(and I don't let it charging for hours).
I think that there was not enough RAM at that time but I am not sure. I'll have to check it out.
I just experienced the same problem not too long ago. I was web browsing and my phone crashed and rebooted on it's own. I'm on the phone with Sony right now because I have the youtube issue as well. This sounds like a software issue.
Had mine since March 6. So far only one random reboot, none since update to 6.0.A.5.6
Sent from my SO-02D using xda premium
I called Sony Mobile Canada to report this issue. I told her others are having this issue as well. She's going to escalate it. I would like to encourage everyone who's having this problem to call Sony tech support in your Country and let them be aware of this issue. The more people call about this issue, just maybe they will work on a software fix sooner rather than later. Strength in numbers!
No restart on mine
I heavy use internet 3G/wifi on it
But,
I never flash anything on mine with flashtool or seus or pcc
Pure stock FW.67
12w14
AAD-AV
Only 2 "big" issue
Phone freeze one time
when plug charger in
VolumeUp+power solve the bug,
And the yellow tint on the screen.
Normally,when the phone keep autoreboot,or autopowerOff
It is caused by a dead battery
You can identify it
by keep hold power when the phone restart by itself
and at reboot
If the led blink 3 time red when holding power
That's indicated battery die
Or made a battery test in service *#*#7378423#*#*
But your phone is new !
So try a full charge with reset battery to get best power (volumeUp + power 5second one vibrate)
If your phone is rooted
you can delete manualy "power_supply"
in sys/class and reboot
with charger pluged in
After that,
try a full restore with seus with wipe data ect..
Can't help more :-(
Ciao
kaosdroid said:
Hi,
If you have this reboot issue
Nothing can resolve this!
But,just in case
Do not use your phone with charger pluged in for long time!
This kill your battery very quick!
And cause autoreboot
And be careful with internet!
If you flash some FW or rom or kernel
Made a full charge before flash
Ciao
Click to expand...
Click to collapse
Most bull **** reaction today...
Whats next?
Putting phone in fridge when charging?
Sent from my LT26i using XDA
Efe64 said:
Most bull **** reaction today...
Whats next?
Putting phone in fridge when charging?
Sent from my LT26i using XDA
Click to expand...
Click to collapse
I don't think so
Just read the forum
maybe you understand
I said that
because with my old x10
I encounter some restart and finally
Kill my battery
And nothing resolve this reboot on it!
I used the phone alway pluged and it come hot like *****!
And some people and dev said
MADE A FULL CHARGE BEFORE FLASH
This mean to avoid battery problem
But you!
What you suggest?
I just try to help or give some tips
And finally read the manual of your phone!
Especially battery section!
which browser you was using? and did that happen while downloading or just while browsing? and for how long you already was connected to wifi before the restart?
Eyados said:
which browser you was using? and did that happen while downloading or just while browsing? and for how long you already was connected to wifi before the restart?
Click to expand...
Click to collapse
I was using opera mobile and I was surfing about 5-10 min.
kaosdroid said:
I don't think so
Just read the forum
maybe you understand
I said that
because with my old x10
I encounter some restart and finally
Kill my battery
And nothing resolve this reboot on it!
I used the phone alway pluged and it come hot like *****!
And some people and dev said
MADE A FULL CHARGE BEFORE FLASH
This mean to avoid battery problem
But you!
What you suggest?
I just try to help or give some tips
And finally read the manual of your phone!
Especially battery section!
Click to expand...
Click to collapse
Sure i understand it much better then u.
What has random freeze to do with battery?
What you are telling is another section:
http://forum.xda-developers.com/showthread.php?p=25402228
Here you go.
Of course it getting hot.
Power means heat...
Logic.
This isnt a overclocked pc with grammacs core mg..
Kills battery and reboot. Right. Your right.
You go from a to z.
Do you even know what you are talking about?
He says freeze with browser bla bla, you begin with battery...
Nvm.
Good luck in your life
Sent from my LT26i using XDA
Last night I was able to root my phone flashed the recovery mod and used the overclocked kernel that was listed in the dev forums for my phone. The phone was running fine until I went to bed, this morning I had woke up and went to look at my phone and it was off. Thinking the battery died while I left it unplugged all night I found meh.. might be the reason. Let the phone charge while I was in the shower for about 15 minutes got out and tried to turn the phone on and unable to get a response. Tried to boot the phone to Odin mode with no luck also tried getting my computer to pick up the device with no luck at all. Few questions, is my phone bricked? If so I've only had the phone for 15 days do you think I would have any luck getting the phone replaced at a store? and is there anyway that they would be able to tell that I had rooted my phone flashed recovery and installed a kernel if I cant even get the phone to respond in any way shape or form? Any advice you have or situations where you where in the same boat would be a great help. Thanks again.
smOBudda said:
Last night I was able to root my phone flashed the recovery mod and used the overclocked kernel that was listed in the dev forums for my phone. The phone was running fine until I went to bed, this morning I had woke up and went to look at my phone and it was off. Thinking the battery died while I left it unplugged all night I found meh.. might be the reason. Let the phone charge while I was in the shower for about 15 minutes got out and tried to turn the phone on and unable to get a response. Tried to boot the phone to Odin mode with no luck also tried getting my computer to pick up the device with no luck at all. Few questions, is my phone bricked? If so I've only had the phone for 15 days do you think I would have any luck getting the phone replaced at a store? and is there anyway that they would be able to tell that I had rooted my phone flashed recovery and installed a kernel if I cant even get the phone to respond in any way shape or form? Any advice you have or situations where you where in the same boat would be a great help. Thanks again.
Click to expand...
Click to collapse
Did you try a battery pull?
Sent from my SCH-I605
Android_Fr3ak said:
Did you try a battery pull?
Sent from my SCH-I605
Click to expand...
Click to collapse
Indeed sir, removed the battery let it sit for a minute or two...
According to your post...You are bricked
Samething happend to me..just few days ago but my phone was out of warranty...so I need to pay for ...a board change (I9100) tht was the solution for me not for uh
Now as you said ...if you are fully bricked and you just bought the phone 15 days ago ...then you have still 99.9% chances that they will replace your main board
....
Last year when I bought my phone S2...after some time when I came hyr on xda rooted my phone ...once I bricked ...so I went to samsung care ...and made a story...and bang they taken my phone got my job sheet ...and after 4 days got my phone they changed my main board...
Main topic...they can't check whtr you are rooted...or not if you are bricked fully...so just visit samsung care...and make a fake story...all set just sit back for few days ...
Sent from my GT-I9100 using Tapatalk 2
I was able to get my phone on after reseating the SIM? No worries thanks for the help :] Glad I don't have to get a replacement.
smOBudda said:
I was able to get my phone on after reseating the SIM? No worries thanks for the help :] Glad I don't have to get a replacement.
Click to expand...
Click to collapse
Explain?
BennyJr said:
Explain?
Click to expand...
Click to collapse
As I had mentioned this morning I woke up and plugged my phone in for a good 15-20 minutes while I took a shower. There after when I looked at my phone it didn't show as if it was even charging most of the time it will at least show a charging logo. I let the phone sit plugged in for about 45 minutes and tried to soft reboot the phone holding volume and power still nothing came of it. Had taken the battery from the phone and put it back in with the same process to no success. I had removed the SIM Card from the phone replaced it back in the device and as soon as I plugged in the phone it showed the phone was charging. From that point I was able to reboot the phone with no issues.
I was worried due to the fact I had flashed the kernel last night and was toying with the settings given in the stweek that came after I flashed the recovery and kernel using the recovery options on reboot. Really don't have an idea as to why I had the issue that I had. But at the end of the day I'm just glad I didn't have to pay for a replacement.
Please read forum rules before posting
Questions go in Q&A
Thread moved
Hey guys I'm new to the forum so go easy on my
So here's the story, last month when the .314 update came I was to impatient to wait until it got the over the air update so I dowloaded it from XDA flashed it using flash tools. I've done the many times before tomy z2 and also to my previous phones and everything went fine. But this time after around 20% of the flashing was complete the completion bar just got stuck there forever. I waited an hour but nothing seemed to be happening so knowing well that it'll brick my phone I unplugged it from the PC. After some googling I found out that there was a new version of flashtools available so I unisntalled my previous version and installed the new one and flashed the same ftf file again. This time to my relief the flashing went normal and my phone was successpfully updated. After a few hours of use my phone just randomly restarted. I didn't pay any attention to it but in the following days my phone started restarting at the most random times around 3-4 times a day. So obviously I knew that something has gone wrong. So I used my booted my phone into safe mode but the problem presisted, I tried doing a hard reset and then I use SUS to repair it but the problem was still there.I even flashed the singtel version of the same firmware version but even then the phone just randomly rebooted. There's nothing wrong with the sim because I switched the sim too (because some people kept insisting that the sim is to blame although I knew in my case that it wasn't) but as I expected the problem presisted. Now I'm at a loss as to what to do.I bought the phone from singapore but right now I don't live there so I can't claim warranty (even if I could).
So I turn to you, the experts in XDA it would be great help if you guys can guid me to a solution or atlesat tell me what the hell is actually wrong with the phone.
Ps: the restarts are entirely random. eg: I can play asphault for hours or shoot 4K for a long time without any problems but then I try texting someone and the phone restarts.
silver1704 said:
Hey guys I'm new to the forum so go easy on my
So here's the story, last month when the .314 update came I was to impatient to wait until it got the over the air update so I dowloaded it from XDA flashed it using flash tools. I've done the many times before tomy z2 and also to my previous phones and everything went fine. But this time after around 20% of the flashing was complete the completion bar just got stuck there forever. I waited an hour but nothing seemed to be happening so knowing well that it'll brick my phone I unplugged it from the PC. After some googling I found out that there was a new version of flashtools available so I unisntalled my previous version and installed the new one and flashed the same ftf file again. This time to my relief the flashing went normal and my phone was successpfully updated. After a few hours of use my phone just randomly restarted. I didn't pay any attention to it but in the following days my phone started restarting at the most random times around 3-4 times a day. So obviously I knew that something has gone wrong. So I used my booted my phone into safe mode but the problem presisted, I tried doing a hard reset and then I use SUS to repair it but the problem was still there.I even flashed the singtel version of the same firmware version but even then the phone just randomly rebooted. There's nothing wrong with the sim because I switched the sim too (because some people kept insisting that the sim is to blame although I knew in my case that it wasn't) but as I expected the problem presisted. Now I'm at a loss as to what to do.I bought the phone from singapore but right now I don't live there so I can't claim warranty (even if I could).
So I turn to you, the experts in XDA it would be great help if you guys can guid me to a solution or atlesat tell me what the hell is actually wrong with the phone.
Ps: the restarts are entirely random. eg: I can play asphault for hours or shoot 4K for a long time without any problems but then I try texting someone and the phone restarts.
Click to expand...
Click to collapse
Telephony error
Try repairing via sony pc compaion
If the problem persists contact sony customer support
Envious_Data said:
Telephony error
Try repairing via sony pc compaion
If the problem persists contact sony customer support
Click to expand...
Click to collapse
Thanks for the reply. I tried repairing via pc companion...did't work. What's a telephony error?
silver1704 said:
Thanks for the reply. I tried repairing via pc companion...did't work. What's a telephony error?
Click to expand...
Click to collapse
Telephony is actualy the phone part of a smart phone, its sim card slot to the app it self
Usualy when there is a problem with any one of those it will cause a phone to not function properly
In this case yours is one of them
Replacement or repair is needed ;D
Envious_Data said:
Telephony is actualy the phone part of a smart phone, its sim card slot to the app it self
Usualy when there is a problem with any one of those it will cause a phone to not function properly
In this case yours is one of them
Replacement or repair is needed ;D
Click to expand...
Click to collapse
I see. Unfortunately the country I live I'm in at the moment doesn't have a sony service centre or anything of the sort so I have to go back to Singapore to actually give it for repairs.
But how is it possible that I got a hardware damage just by a flashing error? I mean before that incident the phone worked just fine for 3 months and I've never dropped my phone or done anything to actually damage it physically.
silver1704 said:
I see. Unfortunately the country I live I'm in at the moment doesn't have a sony service centre or anything of the sort so I have to go back to Singapore to actually give it for repairs.
But how is it possible that I got a hardware damage just by a flashing error? I mean before that incident the phone worked just fine for 3 months and I've never dropped my phone or done anything to actually damage it physically.
Click to expand...
Click to collapse
Z2 suffered alot of manufacturing issues so it is posible a part on a well kept device can break, like my Z2 vibrator motor randomly stopped yet i never dropped it
I've got same problem..did you fixed it? Advice me plz..
Sent from my D6503 using XDA Free mobile app
my has phone automatically factory reset every thing even the SD card
how can I restore my SD card ?????
I'm so sorry if I posted at wrong place plz help me out here. My phone is always restating even if I'm am not using it.. when ever it restart its battery goes down by 10 or 15 % and I'm so confused what to do...
What I have tried so far...
Factory reset... hard reset... deleting everything even used safe boot mode. .. rooted my phone installed rooted firmware then again unrooted it and installed official firmware... didn't install any apps on it? Removed formatted my ad card but problem still presist. . Plz help me out my mind is so blank as I'm not able to do anything except watching it going off then restarting .. for few minutes it stays on then again restart.... m so confused...
What happened to the phone before it start restarting itself?
Sent from my One using Tapatalk
thnanks for you intrest?
solace mukhtar said:
What happened to the phone before it start restarting itself?
Sent from my One using Tapatalk
Click to expand...
Click to collapse
I had brought it 2nd hand and I don't know what had happened to it?
but one thing is sure it just crashes and then restarts as it is not in warranty anymore so im confused what to do.. it restarts every time more than 20 times a day restarts even when not in use and some times it restarts when it is being used.. also 1 thing I noticed that it doesn't restart so much while it is being charged rest time god-forbid.. its like a piece of crap... when ever it reboots and restarts battery level goes crazy... I can share a battery screen shot if u want me to?