[Q] screen prob. - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

guys i dropped my hd2 the screen did not crack but it is showing yelow patches.i mean the clouds are yellow too.when i flex my phone the colour comes back to normal.i gave my phone to the htc repair center they said my motherboard/mainboard's socket has a problem and needs a replacement which is very expensive.After it fell when i keep the phone in my pocket and when i remove it after a while to use it,it does not wake up and i have to pul out the batery and restart it.Now my question is can it realy be the mainboard isue?or its my screen malfunctioning?i have a doubt on this.please help.

arzin said:
guys i dropped my hd2 the screen did not crack but it is showing yelow patches.i mean the clouds are yellow too.when i flex my phone the colour comes back to normal.i gave my phone to the htc repair center they said my motherboard/mainboard's socket has a problem and needs a replacement which is very expensive.After it fell when i keep the phone in my pocket and when i remove it after a while to use it,it does not wake up and i have to pul out the batery and restart it.Now my question is can it realy be the mainboard isue?or its my screen malfunctioning?i have a doubt on this.please help.
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I got the same.
I dropped it twice, now my screen is f*cked.
When I bent it a little bit it goes back to normal.
I'm waiting for a fully backup program for all my apps/sms/photo's/etc before I want to give it to a repair center. Want to make it so dat I never dropped it and the screen just suddenly started to act very strange. Hope it will fall under warranty
Do you perhaps know a full backup program?
(something like you also use on a normal pc like making a ghost image, and when the phone returns you can load the image and everything is back to normal including your own apps/photo's/sms etc...)

TimvdM said:
I got the same.
I dropped it twice, now my screen is f*cked.
When I bent it a little bit it goes back to normal.
I'm waiting for a fully backup program for all my apps/sms/photo's/etc before I want to give it to a repair center. Want to make it so dat I never dropped it and the screen just suddenly started to act very strange. Hope it will fall under warranty
Do you perhaps know a full backup program?
(something like you also use on a normal pc like making a ghost image, and when the phone returns you can load the image and everything is back to normal including your own apps/photo's/sms etc...)
Click to expand...
Click to collapse
Yea use sprite backup program.changng mainboard is costing 190dolars

Related

HTC Touch Pro - screen doesnt work but everything else does

touch pro
screen does not respond!!
everything else works
i feel it vibrate when it turns on, the light in the center button lights up when charging
my friend was able to call me, and the lights and my ringtone went off
the keyboard lights up, the part below the screen with the center button works and lights up
basically yeah, everything except the screen works!
i tried taking the battery out and i did a soft reset
dont really want to do a hard reset (will all my contacts get erased?)
looked around the forum briskly for anything related to my problem but didnt find any
what should i do? i really need my phone to be working T__T
possibly...
http://forum.xda-developers.com/showthread.php?t=533350
typical problem with the touch pro...because its a slider you probably need to replace the flex cable from mother board to screen, i had same problem with mine i thought at first it was the digitizer but dont be fooled.
back up the pim file on the computer and see if you can get the phone replaced under warrenty would be my suggestion.
Not sure if you have fixed the problem yet or not but I just recently had this same issue. I replaced the phone under warranty and before I sent it back I installed MyMobiler to navigate the phone and save any files I wanted to keep locally on my PC. Obviously activesync saved all my contacts and whatnot as well.
The sad part was I had only had the phone a month and 2 weeks so they couldn't give me a brand new replacement since it was over the 30 days, so I had to settle for a Re-Man. blah
Oh well good luck mate!
I have the same problem. I just called tech support and had them sent me a new one. Something that may elongate your use before you get it replaced, press down on the screen between the lower buttons and the LCD screen (the Verizon logo). It seems that the more that i do it, the worse it get, but slowly. Here is a video of me making it work.
Good luck!

HD2 No Screen

Qeustion
My HD screen is off, and i cant seem to get it on again.
I just was working on it 1hour ago, took it out of my pocket and see that i have no screen.
Rebooted the phone, but no succes .. i see the screen turning on, but it light-gray (backlight) but no actual info/colors etc, also tryd a soft reset, no succes.
I have the Energy ROM Com5 build from 8July with the new 2.12 radio rom.
Could it be that in some way the screen died?
Hope someone can help me, im @ work now so i cant connect it with the PC.
When im home im planning to reflash the device ..
Thanks!
Weird
I just pressed a button and the screen turned on, and the colours/info just slowely fade away ... weird.
Could it be that the touchscreen is not oke anymore?
Or could it be a problem in the radio/rom i use? (and therefore a reflash could fix this?)
Hope its a easy sollution, otherwise ill be flashing it to stock and get it fixed by HTC.
Very very strange.
It seems to work again.
Anyone think i should reflash it to stock and try get a new one?
Are these signs of a screen going defect?
I dont know, first phone for me with touchscreen.
I would suspect a faulty screen, if it is still within warranty i would deffinately get a new one, however yes, try going back to stock first, see if it helps, it may be just a bad flash.
screen problem
I've had this and similar problems with my HD2, now on the 5th replacement from HTC in just 6 months of owning the phone. I also had the same problem on my HTC HD previously. Press the power key and just the buttons at the bottom light up but no response from the screen. Also had exactly the same problem your experiencing where you can faintly see the screen but not lit up. Flash it to stock rom and return to HTC for repair.
BEWARE!!! take some pics with date stamps of your handset before returning. They sent me 3 handsets all with the glass front panel not fitted correctly. Check the return handset carefully, you should be able to feel a lip between the casing and the screen as the screen is set a fraction lower than the casing. THis should be uniform all around. They tried telling me that i had damaged it myself despite calling them as soon as the handset had been delivered back to me.
micky9869 said:
Press the power key and just the buttons at the bottom light up but no response from the screen.
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Click to collapse
That's 'sleep of death', which affects loads of htc devices.
Oke i will stock it soon and return for repair.
I think its idd a screen problem, cause when the screen isnt functioning anymore, and when i put my ear on the glass, i hear a little squishing sound, like air is escaping .. it doesnt do that when the screen shows info/colour.

[Q] HTC HD2 screen has become yellowish

Hi,
My HTC is giving me problems. The screen has become yellowish.
Earlier the screen used to become yellowish for 5-10 mins and it used to occur in two weeks or so. But now the phone has permanently become yellowish. I am also attaching a picture along with this thread. As you can see, the areas in the pic which are bluish is showing the true color of the background. Rest of the screen is all yellowish.
Can someone help me with this problem.
Best regards,
MOhit Goyal
Looks like a faulty contact from your Motherboard to your screen (bad connector, bad flex-strip or something like that)
IMO you need to send it in for repairs.
I have had the same with my p3300, but was able to fix it myself (connector was not completely pressed down, had come loose)
Hardware problem?
Do you think this is a hardware problem?
Why I doubt that is because:-
1. Whenever I touch any place on the screen for opening an application, the area shows the actual color, but if I just touch the screen the colours doesn't change.
2. Usually the phone starts displaying the correct colours after a restart
Should I take chances and reset my phone or something?
I'm having the exact same problem every now & then (often occurs when I keep the phone in my jeanspocket) A light tap on the screen often helps. Had it in for repairs earlier, but they only re-flashed it (!) So the problem is not solved
What to do now?
I am not able to play any game. I hate looking at my phone. It makes me so angry.
How do I get it fixed. Its the fourth consecutive day with the wrong colours.
Someone please help.
Performed a hard reset but still not working properly
This is not happening. I performed a hard reset thinking that it might just work but it did not.
Can someone please help me here.
Of course it is a hardware fault. Send it in for repair - or repair it yourself
I think is a virus or something else, because has happened to many people lately.
I also had the issue as pictured above.....and exactly as described in the first post.
It began to occur about three weeks....and gradually was getting worse.
Its getting worse
Again I am doubtful that its a hardware problem.
Now, I am not even able to open anything on my phone. I keep getting thrown back to the main screen. No matter what I open, what application I am using, it just keeps throwing me back to the main menu.
In addition to that, even when I am not using the phone, it just keeps flashing. I lock it and the screen turns on again. Its like the phone is getting used every second.
I think its a virus. Does anyone know any anti virus solutions for HTC HD2?
Thanks,
Mohit Goyal
i got exactly the same problem - check my photos here http://forum.xda-developers.com/showthread.php?t=716002&page=2
i donth think it is a virus - why? - becase if it so the virus should go when you reflash the rom or flash a new rom - i douubt also about the virus but when install new rom the color issue still existig.
i sent my device to the dealer for repair and i will apdate you about the real reason when i got the answer from the dealer.
however, the same issue happened before to one of my friends and the device was out of warantee - he took it to a repair shop and they told him it is a kind of default in the mother board.
this time we will get dealer answer so lets wait.
thanks
a member in other forum advised me to use the attached cab which solve a similar issue in Blackstone.
but it is too late for me because i returned the device to the dealer
however- other member faced a similar issue and the dealer told him it a default in the motherboard.
Send in for repair......
accessmohit said:
Again I am doubtful that its a hardware problem.
Now, I am not even able to open anything on my phone. I keep getting thrown back to the main screen. No matter what I open, what application I am using, it just keeps throwing me back to the main menu.
In addition to that, even when I am not using the phone, it just keeps flashing. I lock it and the screen turns on again. Its like the phone is getting used every second.
I think its a virus. Does anyone know any anti virus solutions for HTC HD2?
Thanks,
Mohit Goyal
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Click to collapse
Listen to the others... You need to send phone in for repair... My phone use to flicker on and off to the point where I couldn't call or use.... I sent to be repaired and they replaced the mother board, but didn't fix my other problems (phone will not turn off and when u put in battery phone turns on on it's own)..... I would send in for repair.......................
htc contacted me an inform me that the reason was the motherboard
yea its the motherboard isue i droped mind and d screen has changd its colour to yelow blue and sometimes wnt wake up aftr remvng 4m poket.gave it htc repair center they said a socket or conector has a problm whch cnt be repaired and so mothrboard needs to b changed.motherboard cost 8000rupees/190dolars whch is **** expensive for repairing
I had this same problem and read on some other forum that you're supposed to "flex" the phone. So I bended my phone a little (the top and bottom backwards, be careful the screen also has glass in it) to try to get a bit of a curve in it and by god ...it worked!!!!! The screen flickered and then the yellow screen was gone!!! I'm so glad because I mailed Htc two days earlier and I still don't have a response from them. I hope it works for you
Just to confirm... The same thing happen to me its either (A) the cable from MOBO to Screen came loose usually by flexing or bending the phone which can happen in someones pocket. (B) the cable connector came loose by same methods (C) MOBO went bad usually by same methods. Either way one should it in for repairs or crack it open and see for your self.
I got same problem before, it happened when the screen is moist. it looks like there is an absorbent layer behind the screen which got damped. try drying it.....found article to contained the unit in a seal container with rice overnite for drying electronic gadgets, and see the result.remember to take off the battery. good luck.

[Q] Help Please With My Screen :( i9100

Hi,
I dropped my Galaxy S2 Yesterday (have no idea if this relates to it) But i plugged it into the charger this morning and everything was blue & some of the screen had turned black and some icons had burnt into the screen it looked like.
After taking it with me because it was still usable, Its not completely black except for maybe the faintest part of blue.
Im running Lite'ning rom, The newest one im pretty sure.
Just wondering if this is a virus? Or the screen is dead. I just cant see how it could suddenly die when it was flat and not turned on.
Phones not under warranty by the way. So maybe you could give me some options?
Thanks heaps guys
Probably the problem is hardware related due to the fall, but you could back all your data and try to do a factory reset to see if it fixes or not. If it doesn't fix maybe you should check your screen hardware.
Thanks for the reply,
I just reflashed Litening with Odin 1.85 and still nothing, I get the vibrations, touch lights, sound ect, But only occasionally a tiny little strip of blue along the top.
How would i check my screen hardware? Because i pulled apart my galaxy s after it died and accidently cracked the screen & Glass
How would i do a factory reset by the way? Since i cant see anything
I'd imagine it's dead. I'd take it to your local store and ask for an estimate on how much it would cost to fix it. If you can't see anything, then the screen is either broken or it got disconnected (or maybe some of the ribbons did at least).
Yeah, I just dont really wanna take the phone apart unless i know its likley to fix it.
When i first got it, I noticed it had black splotches on the screen in very dim light on a white background. Nd im guessing id have to almost buy a whole front screen assembly to replace the front screen D:.
Would i be better just to sell the phone how it is? Or repair it?

[Q] Hardware problem with screen

Hello,
in party I accidentaly dropeed my phone from third floor and it turned off, some parts flew away (mine's X10 mini, not pro)..
I collected everyting, tried to turn it on, it vibrated, but no image were displayed, just backlight.
I opened it, checked all wires (i don't know how you call that thin wires, that goes from screen to motherboard) - everything is ok.
But still no results - not working - just turns on, but screen not showing anything - just backlight glowing.
Any idead how to fix?
Deiviux.eu said:
Hello,
in party I accidentaly dropeed my phone from third floor and it turned off, some parts flew away (mine's X10 mini, not pro)..
I collected everyting, tried to turn it on, it vibrated, but no image were displayed, just backlight.
I opened it, checked all wires (i don't know how you call that thin wires, that goes from screen to motherboard) - everything is ok.
But still no results - not working - just turns on, but screen not showing anything - just backlight glowing.
Any idead how to fix?
Click to expand...
Click to collapse
Mate its the display flex which is broken or damanged.. The only way to fix it is send it to service center n get a new flex replaxed.. :/
Sent from my U20i using xda premium
i think the mate is right tell us what happens after
Deiviux.eu said:
Hello,
in party I accidentaly dropeed my phone from third floor and it turned off, some parts flew away (mine's X10 mini, not pro)..
I collected everyting, tried to turn it on, it vibrated, but no image were displayed, just backlight.
I opened it, checked all wires (i don't know how you call that thin wires, that goes from screen to motherboard) - everything is ok.
But still no results - not working - just turns on, but screen not showing anything - just backlight glowing.
Any idead how to fix?
Click to expand...
Click to collapse
can u still use your warranty to repair it for free?? if is it your case i would send it to se because i had a similar problem,but in my case my touch screen didnt work properly,i press on the top but it was selected the bottom options,and it kept pressing bottom all the time... so i went back to stock rom with seus,relocked the bootloader,unrooted the phone and send it to repair... finally i received a week later with a new touch screen for free!! i hope to be helpful!!
yomiguy said:
can u still use your warranty to repair it for free?? if is it your case i would send it to se because i had a similar problem,but in my case my touch screen didnt work properly,i press on the top but it was selected the bottom options,and it kept pressing bottom all the time... so i went back to stock rom with seus,relocked the bootloader,unrooted the phone and send it to repair... finally i received a week later with a new touch screen for free!! i hope to be helpful!!
Click to expand...
Click to collapse
Um... I think that warranty does not apply on damage caused by customer itself. You'll have to send it to repair, with a risk to pay, even if you have stock rom/kernel, I think.
Tom.K said:
Um... I think that warranty does not apply on damage caused by customer itself. You'll have to send it to repair, with a risk to pay, even if you have stock rom/kernel, I think.[/QUOT
you're true!! obviously if they see a screen crashed if you want it new, you'll have to pay... but i thought this buddy says his mini looks good but doesn't work... he can try anyway... in my case it falls on the floor but not so high, and I think it caused my problem... maybe not! maybe it was a fault in my touchscreen and that's why I got it reppaired for free... He can try anyway...
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