Verizon now has a trade in program and I put in some of my old Phones(Palm 700p and Samsung i760) only to find out they were worthless. However when I put in my Eris it came up with a surprising $132. Being that I only paid $50 in the first place for it, I'm shocked. Thought I would share this with the community. Oh yeah, if you want to do it, here is the site https://www.trade-in.vzw.com/AppraisalPage.aspx
You paid more than $50. It's subsidized by your contract.
Are they going to send you a check or do you get a discount off from something else? I am assuming you have to buy something else at full price.
$132 for Eris!!!
I did the same thing this morning (I already had upgraded to a Droid X). $132 is not a bad price for that device. I also have a Moto Droid 1 and I put that in, and it only came up as $50????? As far as how they pay you, they pay you in Verizon Gift Cards. With those, I turn around and pay my bill thus freeing up money I didn't have before!
Oh thats cool.
I did the wizard for the Eris and at first got only $46...but then I realized I clicked YES YES YES too fast. The third one should be NO if you want to see what top dollar is.
So how would this work? We'd get the rebate but still have a bit of time on our contracts, but have no phone. We'd have to then either buy new phones at full retail or re-up our contracts. Am I right?
Sent from my Eris using XDA App
Yes you would need to have some other phone that I were using. You could do the renewal then trade in the old phone later and apply it to your bill.
If you are on a family plan you might be able to steal the discount from another line and get an incredible for 149. That might be what I do because I have 3 lines out of contract and the people on those lines don't want a new phone. I'm just wondering if I should wait till 4g phones come out.
Sent from my FroyoEris using XDA App
I signed up a few minutes ago! Already switched to the Droid X a while back. Just wondering.. Are we supposed to include the charger? The microSD card? It never mentions anything but the phone itself. I don't need either of these things, but don't want to look stupid if I shouldn't include them lol..
EDIT: I missed the FAQ link at the bottom of their site. So to answer my own question, do not include any accessories with the device. =]
I sold mine on Craigslist for $150 and turned around and bought a Droid for $175. If you live in certain areas, there are a lot of cell phone places that want to buy Eri and the like to flash to MetroPCS or Cricket and charge another $100 for them. Just something else to think about.
I cannot believe Big Red will give you more for an Eris than for a Droid 2 or Droid X. Anyone care to speculate?
Eris is like a fine wine or what?
Verizon is trying to get more replacements to avoid giving droid eris users higher end replacements like DX.
Sent from Eris with Froyo
TheSonicEmerald said:
Verizon is trying to get more replacements to avoid giving droid eris users higher end replacements like DX.
Sent from Eris with Froyo
Click to expand...
Click to collapse
See, that's when you wait till just before they stop supporting it, and hit in with warrenty
So I just "lost" my phone, I say lost because it was lost for 3 days and, being that its my only line of communication, I had to buy another one using insurance. Can I turn the old one in for this deal? Or does VZW void your IMEI when you lose a phone?
Never mind, that's part of the agreement. Crap, I was hoping to get an easy $132 (well really $42 since I had to pay $90 to asurion).
I don't think they check. Good luck
Sent from my FroyoEris using XDA App
Related
I've been using custom ROMs on my Touch Pro (GSM) for quite a while. It's my understanding that GSM and CDMA phones have different crack/root methods. The international Galaxy S phones are all GSM right now until Verizon and Sprint release theirs, correct? Does this mean that the root process and the ROMs in the Galaxy S forum that are already there will not work on the CDMA Galaxy S phones that are launching shortly? (in other words, the CDMA version hasn't been rooted and the bootloader is uncracked still, right?)
Anyone following the current instructions for rooting a Galaxy S with the CDMA version about to come out could permanently brick their phone, I presume?
Only time will tell. Looked at the galaxy s root method and its simply a root kernel flashed. I don't know if it will have to be modded for the fascinates software and hardware change but I hope not. as far as the euro version the boot loader is open. Lets hope it stays that way. Or I'm off to HTC
As I understand it will have to be modded becuase kernels for CDMA & GSM are very different, but I think that Samsung is going to be releasing these phones with unlocked bootloaders, so they should be very easy to root, which is a really good thing because that touchwiz UI is just horrible.
Honestly I would rather have touchwiz and Bing than a locked down phone. You can always install adw or launcherpro and maps to replace Bing
bizzshow26 said:
Honestly I would rather have touchwiz and Bing than a locked down phone. You can always install adw or launcherpro and maps to replace Bing
Click to expand...
Click to collapse
Yeah. If there is still no release date announced for the Fascinate by Thursday evening, I am cancelling my Droid X pre-order at Best Buy. I'm only picking up a Droid X if I can use it and then change to the Fascinate when it comes out, assuming the date is less than 30 days from the X launch
I'm going to buy, and stick with, the Fascinate either way. Screw Motorola and their Apple-like "locking down" mantra.
i feel the same way wont buy another motorola phone even if it comes out with a 12mp camera prints money and has the omap4430. dont want my phones locked down
Roland Deschain said:
Yeah. If there is still no release date announced for the Fascinate by Thursday evening, I am cancelling my Droid X pre-order at Best Buy. I'm only picking up a Droid X if I can use it and then change to the Fascinate when it comes out, assuming the date is less than 30 days from the X launch
I'm going to buy, and stick with, the Fascinate either way. Screw Motorola and their Apple-like "locking down" mantra.
Click to expand...
Click to collapse
There is no way verizon is going to say the release date before the droid x comes out, because it would hurt sales for the Droid X. What I am going to do is purchase the droid x and use it. There is a very good chance they will tell the release date between now and 30 days from now. If the release date is within a reasonable time frame then I will return the droid x at the 30 day mark and hold out for the fascinate. If not, I will be sticking with the droid x. Yes you have to pay a $35 restocking fee, which in itself is absolutely ridiculous, but I would much rather have a phone that I am happy to have for 2 years than a phone that I would want to get rid of within the year.
ritkit said:
There is no way verizon is going to say the release date before the droid x comes out, because it would hurt sales for the Droid X. What I am going to do is purchase the droid x and use it. There is a very good chance they will tell the release date between now and 30 days from now. If the release date is within a reasonable time frame then I will return the droid x at the 30 day mark and hold out for the fascinate. If not, I will be sticking with the droid x. Yes you have to pay a $35 restocking fee, which in itself is absolutely ridiculous, but I would much rather have a phone that I am happy to have for 2 years than a phone that I would want to get rid of within the year.
Click to expand...
Click to collapse
Aye, exactly what I'll be doing. I only hope the Fascinate comes out within 30 days of the Droid X.
Roland Deschain said:
Aye, exactly what I'll be doing. I only hope the Fascinate comes out within 30 days of the Droid X.
Click to expand...
Click to collapse
Yep hopefully, it will make my decision a lot easier. The one only reason I would go with the Fascinate is because of it being unlocked. I love the hardware on the droid x, but I want to be able to run Ubuntu and other OS's off of it. I plan on using my phone like a laptop basically.
ritkit said:
There is no way verizon is going to say the release date before the droid x comes out, because it would hurt sales for the Droid X. What I am going to do is purchase the droid x and use it. There is a very good chance they will tell the release date between now and 30 days from now. If the release date is within a reasonable time frame then I will return the droid x at the 30 day mark and hold out for the fascinate. If not, I will be sticking with the droid x. Yes you have to pay a $35 restocking fee, which in itself is absolutely ridiculous, but I would much rather have a phone that I am happy to have for 2 years than a phone that I would want to get rid of within the year.
Click to expand...
Click to collapse
Is this guy serious!!! Does no one at all have a clue as to why they have a restocking fee? First off the exchange policy used to be 14 or 15 days or something like that. Now that its 30 a lot more people probably return phones and now that phones cost so much more than they used to it is likely Verizon did this just to put a slight reduction in the amount of returns.
Do you think they resale that phone you return? Do you think Motorola just gives them the money back for it? How about Definitely not for answer 1 and probably not for answer 2 I used to work for a company that sold pioneer elite products they had a no refund policy to us meaning even if it was defective. So what happens to a phone when you blatantly misuse the refund exchange system? Well I would guess that every single plastic/metal exterior part is replaces and it is used for a refurbished unit when someone thinks there perfectly fine phone is broken.
Soooo.... what is the end result? I pay more for my phone and my service because Verizon's cost is artificially raised by someone who just lacks either understanding or ethics. If you are one of these people which one are you? After reading this and you still do it you are the later.
Do not think that renting a phone is your right. What right do you have to ruining a $500 phone? Are you engadget are you writting a big review? Why don't you just save $35 save Verizon and its customers $500 and wait for the Samsung to come out.
I bought the X yesterday before finding out that it is super locked down when I receive it in the mail today I will choose one of 2 options. ... I will return it without activating it or I will use it until the samsung comes out then I will give it to my girlfriend since she doesn't care about rooting except that it makes everything on her phone pink (she will live without).
If you want the samsung get the samsung just wait for it. Also the correct game plan for Verizon would be to put the phone about 45 days outside the droid x launch. It would stager their sales and reduce the chance exchanges for the droid x. We will see what happens but who knows.
givmedew said:
Is this guy serious!!! Does no one at all have a clue as to why they have a restocking fee? First off the exchange policy used to be 14 or 15 days or something like that. Now that its 30 a lot more people probably return phones and now that phones cost so much more than they used to it is likely Verizon did this just to put a slight reduction in the amount of returns.
Do you think they resale that phone you return? Do you think Motorola just gives them the money back for it? How about Definitely not for answer 1 and probably not for answer 2 I used to work for a company that sold pioneer elite products they had a no refund policy to us meaning even if it was defective. So what happens to a phone when you blatantly misuse the refund exchange system? Well I would guess that every single plastic/metal exterior part is replaces and it is used for a refurbished unit when someone thinks there perfectly fine phone is broken.
Soooo.... what is the end result? I pay more for my phone and my service because Verizon's cost is artificially raised by someone who just lacks either understanding or ethics. If you are one of these people which one are you? After reading this and you still do it you are the later.
Do not think that renting a phone is your right. What right do you have to ruining a $500 phone? Are you engadget are you writting a big review? Why don't you just save $35 save Verizon and its customers $500 and wait for the Samsung to come out.
I bought the X yesterday before finding out that it is super locked down when I receive it in the mail today I will choose one of 2 options. ... I will return it without activating it or I will use it until the samsung comes out then I will give it to my girlfriend since she doesn't care about rooting except that it makes everything on her phone pink (she will live without).
If you want the samsung get the samsung just wait for it. Also the correct game plan for Verizon would be to put the phone about 45 days outside the droid x launch. It would stager their sales and reduce the chance exchanges for the droid x. We will see what happens but who knows.
Click to expand...
Click to collapse
I would have considered returning the Droid X simply because something better is coming out and I decided I would rather have it than the Droid X. I thought that was the point. I can see your point though, if you know for a fact that you will want this other phone and are "renting" the DX that is pretty low.
At the same time, so what. Verizon ultimately has to remain competitive with the other carriers, and I have a hard time imagining that the very small percentage of the overall market who "rents" phones that have to be sold as refurbished are artificially increasing your price that much. I could be wrong.
jack_isidore said:
I would have considered returning the Droid X simply because something better is coming out and I decided I would rather have it than the Droid X.
Click to expand...
Click to collapse
Oh, also I am going to return the Droid X within 30 days and wait for the Fascinate. I was hoping to like the Droid X and didn't even consider the Fascinate, but I've had problems with the Droid X hardware and software so far and have buyer's remorse pretty bad right now.
givmedew said:
Is this guy serious!!! Does no one at all have a clue as to why they have a restocking fee? First off the exchange policy used to be 14 or 15 days or something like that. Now that its 30 a lot more people probably return phones and now that phones cost so much more than they used to it is likely Verizon did this just to put a slight reduction in the amount of returns.
Do you think they resale that phone you return? Do you think Motorola just gives them the money back for it? How about Definitely not for answer 1 and probably not for answer 2 I used to work for a company that sold pioneer elite products they had a no refund policy to us meaning even if it was defective. So what happens to a phone when you blatantly misuse the refund exchange system? Well I would guess that every single plastic/metal exterior part is replaces and it is used for a refurbished unit when someone thinks there perfectly fine phone is broken.
Soooo.... what is the end result? I pay more for my phone and my service because Verizon's cost is artificially raised by someone who just lacks either understanding or ethics. If you are one of these people which one are you? After reading this and you still do it you are the later.
Do not think that renting a phone is your right. What right do you have to ruining a $500 phone? Are you engadget are you writting a big review? Why don't you just save $35 save Verizon and its customers $500 and wait for the Samsung to come out.
I bought the X yesterday before finding out that it is super locked down when I receive it in the mail today I will choose one of 2 options. ... I will return it without activating it or I will use it until the samsung comes out then I will give it to my girlfriend since she doesn't care about rooting except that it makes everything on her phone pink (she will live without).
If you want the samsung get the samsung just wait for it. Also the correct game plan for Verizon would be to put the phone about 45 days outside the droid x launch. It would stager their sales and reduce the chance exchanges for the droid x. We will see what happens but who knows.
Click to expand...
Click to collapse
You make some good points, and it irritates me when people return a product because it didn't overclock as much as they'd thought, or that they flashed an unofficial update that bricked it, or something else. But, with a phone, there's no way you're going to put that device through its paces to know if its right for you after playing with it for 10 minutes at the store. I don't think an All Sales are Final policy would be a good idea, personally. Can't speak for everyone, but if I knew I couldn't return a phone, I'd wait weeks before purchasing it for reviews and user experiences to proliferate.
You hit the nail on the head with staggered launches though. I'd rather see high end phones launch every 6 months or so so that I've always got something to look forward too when my contracts run short.
givmedew said:
Is this guy serious!!! Does no one at all have a clue as to why they have a restocking fee? First off the exchange policy used to be 14 or 15 days or something like that. Now that its 30 a lot more people probably return phones and now that phones cost so much more than they used to it is likely Verizon did this just to put a slight reduction in the amount of returns.
Do you think they resale that phone you return? Do you think Motorola just gives them the money back for it? How about Definitely not for answer 1 and probably not for answer 2 I used to work for a company that sold pioneer elite products they had a no refund policy to us meaning even if it was defective. So what happens to a phone when you blatantly misuse the refund exchange system? Well I would guess that every single plastic/metal exterior part is replaces and it is used for a refurbished unit when someone thinks there perfectly fine phone is broken.
Soooo.... what is the end result? I pay more for my phone and my service because Verizon's cost is artificially raised by someone who just lacks either understanding or ethics. If you are one of these people which one are you? After reading this and you still do it you are the later.
Do not think that renting a phone is your right. What right do you have to ruining a $500 phone? Are you engadget are you writting a big review? Why don't you just save $35 save Verizon and its customers $500 and wait for the Samsung to come out.
I bought the X yesterday before finding out that it is super locked down when I receive it in the mail today I will choose one of 2 options. ... I will return it without activating it or I will use it until the samsung comes out then I will give it to my girlfriend since she doesn't care about rooting except that it makes everything on her phone pink (she will live without).
If you want the samsung get the samsung just wait for it. Also the correct game plan for Verizon would be to put the phone about 45 days outside the droid x launch. It would stager their sales and reduce the chance exchanges for the droid x. We will see what happens but who knows.
Click to expand...
Click to collapse
+1
I'm so glad to see this. Way too many people return phone for phone knowing they will never keep phone #1. That is wrong - there is no other way of looking at it. Verizon will let you sit there and play all day on a phone to try it out - there is no necessary reason for someone to have to go home to try your possible new phone. If you make a purchase and come to realize that there is something you just can't live with... then you have a viable reason to make an exchange. If not... maybe try to live with a little honor and respect in your life?
Don't be that guy... that guy is a loser.
- AdamZ
-AdamZ- said:
+1
I'm so glad to see this. Way too many people return phone for phone knowing they will never keep phone #1. That is wrong - there is no other way of looking at it. Verizon will let you sit there and play all day on a phone to try it out - there is no necessary reason for someone to have to go home to try your possible new phone. If you make a purchase and come to realize that there is something you just can't live with... then you have a viable reason to make an exchange. If not... maybe try to live with a little honor and respect in your life?
Don't be that guy... that guy is a loser.
- AdamZ
Click to expand...
Click to collapse
AdamZ.... I miss you ( Smoked Glass used to be my favorite ROM. Where you been man? How ya been? haha. Are you gonna pick up a Fascinate?
jack_isidore said:
Oh, also I am going to return the Droid X within 30 days and wait for the Fascinate. I was hoping to like the Droid X and didn't even consider the Fascinate, but I've had problems with the Droid X hardware and software so far and have buyer's remorse pretty bad right now.
Click to expand...
Click to collapse
Funny to look back at some of these old posts...
---------- Post added at 04:25 PM ---------- Previous post was at 04:21 PM ----------
Roland Deschain said:
Yeah. If there is still no release date announced for the Fascinate by Thursday evening, I am cancelling my Droid X pre-order at Best Buy. I'm only picking up a Droid X if I can use it and then change to the Fascinate when it comes out, assuming the date is less than 30 days from the X launch
I'm going to buy, and stick with, the Fascinate either way. Screw Motorola and their Apple-like "locking down" mantra.
Click to expand...
Click to collapse
They can get away with that with the majority of the sheeple - who think apple is the greatest.
Hey Guys,
My Eris has been acting up, and so I called Verizon and I'm getting my 2nd replacement sent. However, today I managed to drop the phone in the toilet . The little sticker on the charger port is red with slightly pink spots. Is that the normal color? I was being honest when I said there was absolutely no water damage when I called, but obviously that's no longer true. I don't want to have to pay for the thing when I can just go out and buy a new phone that actually works (none of my eris' have worked well for me). Am I screwed? I have in a bowl of rice right now - last I checked the phone was working, but it thinks I have a headset plugged in.
Thanks!
If that sticker shows any sign of being in contact with water then verizon will void the warranty regaurdless if it works or not. I would call them and tell them or they may charge you retail price for it.
Sent from my Motorola Droid 2 with Fission 2.1
orkillakilla said:
If that sticker shows any sign of being in contact with water then verizon will void the warranty regaurdless if it works or not. I would call them and tell them or they may charge you retail price for it.
Sent from my Motorola Droid 2 with Fission 2.1
Click to expand...
Click to collapse
So you're saying that I'm better off calling now rather than letting it go? Or will they charge me regardless? I'm just wondering how elaborate their RMA system is, seeing that they receive thousands of phones daily and wondering how they could single mine out. Would I not have to pay if I called now instead?
Well if you called and they had already sent the phone I would imagine they would let you return it with no charge. If you try to return the damage phone you run the risk of them catching it and charging you up to $500. Im not saying they would definitly catch it, but I would imagine they would try to spot something like that to save money. I personally wouldn't take the risk, but that's just me.
Sent from my Motorola Droid 2 with Fission 2.1
orkillakilla said:
Well if you called and they had already sent the phone I would imagine they would let you return it with no charge. If you try to return the damage phone you run the risk of them catching it and charging you up to $500. Im not saying they would definitly catch it, but I would imagine they would try to spot something like that to save money. I personally wouldn't take the risk, but that's just me.
Sent from my Motorola Droid 2 with Fission 2.1
Click to expand...
Click to collapse
+1 Don't take the risk. They may be nice and let you swap anyway (just a guess - not from personal experience). Let them know it still appears to work, hopefully by the time you call the headset thing will go away, too. You shouldn't even have it on or have the battery in until you let it dry for a long time, though.
Good idea about the rice. I'd suggest a fan blowing on the bowl of rice, too. Good luck.
So I dropped mine into water too and have the headphone issue also lol. I, however, have the monthly insurance plan that the Verizon reps told me covered water damage. Is there a way I can get a different phone instead of another eris? Say an incredible for instance?
Sent from my nonsensikal froyo using XDA App
settlethestorm said:
So I dropped mine into water too and have the headphone issue also lol. I, however, have the monthly insurance plan that the Verizon reps told me covered water damage. Is there a way I can get a different phone instead of another eris? Say an incredible for instance?
Sent from my nonsensikal froyo using XDA App
Click to expand...
Click to collapse
Doubtful unless you already qualify for an upgrade or pay a retail price since your phone wasn't even defective, you just damaged it.
roirraW "edor" ehT said:
Doubtful unless you already qualify for an upgrade or pay a retail price since your phone wasn't even defective, you just damaged it.
Click to expand...
Click to collapse
I do believe one of the four phones on my plan is up for an upgrade. I don't have time to handle much more then paying the bill haha. Could you enlighten me as to how much an Incredible is as an upgrade?
Sent from my nonsensikal froyo using XDA App
settlethestorm said:
I do believe one of the four phones on my plan is up for an upgrade. I don't have time to handle much more then paying the bill haha. Could you enlighten me as to how much an Incredible is as an upgrade?
Sent from my nonsensikal froyo using XDA App
Click to expand...
Click to collapse
Not really, I have no idea. www.wirefly.com had them for free with a new plan, but I heard it was through Monday night at midnight, but it'd be worth checking out just in case they extended it. Don't know if Verizon has any promotions going on, either. I've used www.letstalk.com in the past as well. If you want a referral to them that would give us both a $25 credit, PM me and I'll send you one.
Edit: FYI, Verizon gives better upgrade plans to the primary line on your account. The other lines don't get as good as an upgrade deal.
I ended up taking it to the Verizon store - the guy there told me it wasn't flared enough for them to call it water damaged. So I lucked out. However, the replacement I just got keeps overheating >:-(. Eris #4 comes Friday.
Sounds like its about time to have verizon send you a droid 2
Sent from my Motorola Droid 2 with Squidly 2.3.20
I know! I made another thread but... how can I get them to do that?
Good luck!!!
Jusy start getting angry with them. Tell them you've had so many replacements and you don't want another eris cause they can't send you one that works. If the rep wont do it, keep at it, threaten to go to another carrier. If that's a no go, ask to talk to a supervisor. Gotta keep at it though and eventually you should get one. You will however have to buy a battery and battery cover for the phone, which is about $50, but still not a bad price.
Sent from my Motorola Droid 2 with Squidly 2.3.20
orkillakilla said:
Jusy start getting angry with them. Tell them you've had so many replacements and you don't want another eris cause they can't send you one that works. If the rep wont do it, keep at it, threaten to go to another carrier. If that's a no go, ask to talk to a supervisor. Gotta keep at it though and eventually you should get one. You will however have to buy a battery and battery cover for the phone, which is about $50, but still not a bad price.
Click to expand...
Click to collapse
Definitely an awesome price. Even if it's refurbished. I've tried threatening to switch, but I think because I'm 17 they don't believe me lol. I was told to be polite or else they won't but it sounds like I need a supervisor to make something happen. I'll let you know how it works out after I get the replacement, which I'm sure will have some kind of issue...
Well just watch out for those droid 2s. The first one they sent me instead of the eris the mic was broken, so im already on my second d2 lol
Sent from my Motorola Droid 2 with Squidly 2.3.20
So after going through 3 Eris handsets and finally finding a CSR who had enough to sympathy on me to send out an Incredible, I've now gone through 2 of the latter. Both have reboot loop issues, the first wouldn't even go past the quietly brilliant screen while the second can go four hours before deciding not to work for an hour. This is the most frustrating thing I've ever been through. I'm gonna try to talk customer service into a new Inc instead of a refurbished one and see if that changes anything. Otherwise I'm just going to keep the third Eris and steal my moms upgrade in June I guess.
Moral of the story, just because something looks better doesn't mean it always is.
Sent from my ERIS using XDA App
I went through 3 Eris's and I'm on my second D2, which I haven't had any problems with. The refurbs from Verizon are hit and miss, mostly miss. Good luck getting them to send you a new one. I have a feeling your going to have to put up a good fight for that. Hopefully it works out for you though.
Fortunately I've had nothing but good experiences with customer service. I'll ETF my contract if they refuse to help and I'll go to Sprint.
Sent from my ERIS using XDA App
Never had an issue with my original new devices on Verizon, so never had to deal with the refurb. But I'd still take mom's in June and get something hardcore (Like the Merge?)
If the third one coming on Tuesday has the same issue then that's exactly what I'll do.
Sent from my ERIS using XDA App
gee7201 said:
Never had an issue with my original new devices on Verizon, so never had to deal with the refurb. But I'd still take mom's in June and get something hardcore (Like the Merge?)
Click to expand...
Click to collapse
I was hoping for the Merge as well, but everything that I have seen rumored about it lately says it is going to Alltel. (several sites are posting that the Merge passed FCC yesterday for Alltel) So probably it wont be in your average Verizon store. I was hoping for an HTC device that has something smaller than a the mammoth 4.3 inch screen and the keyboard was something of a bonus to me.
I'll probably be going with an HTC device when I get my upgrade/ get a different carrier. Moto has made me never want to buy another phone from them because of the efuse, and the Evo is awesome....
orkillakilla said:
I'll probably be going with an HTC device when I get my upgrade/ get a different carrier. Moto has made me never want to buy another phone from them because of the efuse, and the Evo is awesome....
Click to expand...
Click to collapse
Hopefully the Bionic will not be locked down, HTCs QC is really beginning to worry me.
Sent from my ERIS using XDA App
Why would they not lock down the bionic after the success they had with the x? Sales and security wise. Locking it down didn't hurt either company. A tier 3 Verizon tech told me not to be surprised if it's businessas usual. They know I'm rooted and "hacked" so I don't care. Time to leave Verizon because they want **** locked down as hard as possible.
Sent from my GSB v1.0 using XDA App
what did you say to get them to send you a different phone? Does threatening to cancel your contract early work?
ngc604 said:
Why would they not lock down the bionic after the success they had with the x? Sales and security wise. Locking it down didn't hurt either company. A tier 3 Verizon tech told me not to be surprised if it's businessas usual. They know I'm rooted and "hacked" so I don't care. Time to leave Verizon because they want **** locked down as hard as possible.
Sent from my GSB v1.0 using XDA App
Click to expand...
Click to collapse
I agree that it is probably wishful thinking on my part, but never know, it might happen.
wwonka69 said:
what did you say to get them to send you a different phone? Does threatening to cancel your contract early work?
Click to expand...
Click to collapse
I just told the tech lady that after having had 3, I was really not looking to get another one and she just gave it to me, no ifs, ands, or buts. They've already offered to send me an X because of the Inc trouble, but I said I'd give the Inc one more shot, so tomorrow is HTC's last chance to redeem themselves in my eyes.
Hit or miss again... my husband tried it with Verizon and the rep told him Quote: "go ahead." there was no help at all, no "You've been such loyal customer for 10+ years... what can we do to help?", no "Sorry to see you go." nothing, just a basic "Ba-bye!" He is now with Sprint and so far very happy.
This one works! Only problem I've found with it so far is an unexplained lagginess while on the charger, but that I can live with. I wouldn't have had a problem leaving Verizon for Sprint over this issue, it would've been completely unacceptable for them to leave me hanging after all the issues I've had with them, and I would've gladly taken my money elsewhere.
I'm able to upgrade from my Thunderbolt to the Rezound for $99 (I can't seem to stomach the 2-yr contract even at that price!). I like my Thunderbolt but I have the itch to upgrade.... I can probably even sell my Thunderbolt on Ebay and make $100 lol. Anybody coming from a Thunderbolt wishing they stuck with the Thunderbolt and waited for a quad-core?
It's head and shoulders better than the Thunderbolt, but you may as well wait. With only two-year contracts these days it's worth the wait.
I've owned both, and I love my Rezound, but I got it as a replacement. I wouldn't have bothered otherwise.
tekhna said:
It's head and shoulders better than the Thunderbolt, but you may as well wait. With only two-year contracts these days it's worth the wait.
I've owned both, and I love my Rezound, but I got it as a replacement. I wouldn't have bothered otherwise.
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How did you manage to get it as a replacement?! I am on my 3rd replacement for the thunderbolt and they absolutely refuse to give me anything else.
anothen said:
How did you manage to get it as a replacement?! I am on my 3rd replacement for the thunderbolt and they absolutely refuse to give me anything else.
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It was kind of a mess, and it took a week of ****ing up customer service, executive customer service, and some nasty emails. I don't recommend it.
Did you get your TBolt on a one-year contract? That's probably the problem. They told me they pretty much wouldn't give someone who was about to be off-contract a new phone. They eventually did, but it was awful.
tekhna said:
It was kind of a mess, and it took a week of ****ing up customer service, executive customer service, and some nasty emails. I don't recommend it.
Did you get your TBolt on a one-year contract? That's probably the problem. They told me they pretty much wouldn't give someone who was about to be off-contract a new phone. They eventually did, but it was awful.
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Exactly the problem. I paid extra for a one-year contract so they told me the same thing: We can't change your phone if you are able to upgrade. I am more than happy to go through the process if it means me not having to be in a stupid 2 year contract lol
Here's the best question...what would you be waiting for? All of the announced HTC phones aren't for CDMA carriers. Who knows when the next crop of phones would be hitting and what they would be.
MrSmith317 said:
Here's the best question...what would you be waiting for? All of the announced HTC phones aren't for CDMA carriers. Who knows when the next crop of phones would be hitting and what they would be.
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There will be an HTC One on Verizon soon enough. The MSM8960 SOC supports CDMA and LTE.
MrSmith317 said:
Here's the best question...what would you be waiting for? All of the announced HTC phones aren't for CDMA carriers. Who knows when the next crop of phones would be hitting and what they would be.
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rumored HTC fireball is CDMA and modeled ADR6410 which would be a successor to the Thunderbolt. If it's quad-core and coming in the next 4-6 months it may be the way to go...
anothen said:
Exactly the problem. I paid extra for a one-year contract so they told me the same thing: We can't change your phone if you are able to upgrade. I am more than happy to go through the process if it means me not having to be in a stupid 2 year contract lol
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I was only able to because a CS agent ****ed up. Or, rather, did their job, and Verizon claimed they ****ed up, and so I appealed to a higher power.
A Verizon CS promised me a Rezound as a replacement, said it was in the mail, blah blah blah. I called a few hours later when I realized I wasn't sure if had included a battery and back in the package. The nice lady I talked to saw the order for the Rezound and no order for a battery and a backplate. So she ordered that and sent it to me.
Two days later I get two packages. One with the Rezound battery backplate and battery, and one with a Thunderbolt. One of those wtf moments. So I called in, asked what happened, and after hours on the phone they finally determined that the original CS agent was not authorized to give me a Rezound, and so the order had been cancelled, and they just sent me another Thunderbolt, all without telling me. All the while they gave me at least three or four different reasons, the first being that they had never ordered me a Rezound in the first place. So I asked the obvious question of, so why did I get a Rezound battery and backplate?
In the end they wouldn't budge. Only a Thunderbolt for me. No Rezound possible, despite them promising one to me.
I was kinda pissed, so I wrote executive CS an email detailing the situation. They called me, sorted the story out, and shipped me a Rezound.
I think the only reason I got a Rezound was because of their enormous series of ****ups. Without that they probably would have given me the same brush off they gave you. Well, they tried to give it to me. I'm not sure you'll have any luck--my situation was pretty particular.
Ironically I have a very similar issue. The customer service rep lied to me and said there is no other 4G HTC that is any better than mine so my option was to downgrade to a 3G HTC or take another Thunderbolt. I said "what about the rezound?". He told me the screen size was bigger on the Rezound so that is not possible. I responded by correcting him about the size. He said, "Ok fine, I will try to ship you the Rezound and you may have it by Tuesday but it will probably get denied. I will call you tomorrow if that happens". Sure enough, I was on the phone with his supervisor the next day because he never called me (shocker). They basically told me to pound sand in nice words. Eh whatever...
anothen said:
Exactly the problem. I paid extra for a one-year contract so they told me the same thing: We can't change your phone if you are able to upgrade. I am more than happy to go through the process if it means me not having to be in a stupid 2 year contract lol
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That's weird to me. Because if you're able to upgrade then your contract is coming close to being up and you would be free to go to another carrier. A long time ago on Sprint or Cingular my phone broke when my contract was over and they said they didn't want to give me one for free (I had no insurance or anything) but at the same time they were unable to diagnose what the problem was since it couldn't turn on. So I told them if you can't tell me what's wrong with it and you won't replace it I'll just go get a free phone from another carrier. Within 5 minutes they were giving me a phone. They offered me a particular one and I asked about a different one that was the same price and they let me have that. This was in flip phone days, still it was $100 price on phone.
feralicious said:
That's weird to me. Because if you're able to upgrade then your contract is coming close to being up and you would be free to go to another carrier. A long time ago on Sprint or Cingular my phone broke when my contract was over and they said they didn't want to give me one for free (I had no insurance or anything) but at the same time they were unable to diagnose what the problem was since it couldn't turn on. So I told them if you can't tell me what's wrong with it and you won't replace it I'll just go get a free phone from another carrier. Within 5 minutes they were giving me a phone. They offered me a particular one and I asked about a different one that was the same price and they let me have that. This was in flip phone days, still it was $100 price on phone.
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I'm able to cancel in June... Verizon allows you to upgrade 4 months ahead of contract renewal.
It probably depends on your usage habits. My wife has a year left with the TB, but it's a great phone for her. The Rezound screen and camera are leaps and bounds better, but the battery life and overheating issues make me hesitant to say its a substantially better device.
If you are a power user who will really appreciate the screen and speed, upgrade. Otherwise wait for the next batch of phones that we're sure to see late summer or so. May as well stay on the cutting edge if you have the option!
tekhna said:
There will be an HTC One on Verizon soon enough. The MSM8960 SOC supports CDMA and LTE.
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Don't take this as a wiseass commnent or anything but...Doesn't the Rezound have GSM hardware? When (other than the iPhone) has a manufacturer retrofitted a phone to work on Verizon?
From my experience and other's, they will pretty much only bulge ONLY if you are still a year or so ahead from the contract being done. People where able to upgrade from a Droid Charge to other 4G devices, same with the Bionic. Im getting my wife her 3rd Droid Charge replacement, it keeps dropping 4G like there's no tomorrow whereas my Rezound is perfectly fine. One more complaint and they guranteed me a different 4G phone.
From reading a bunch of other similar posts like mine, I think I'm gonna make the jump. @ $99 for such a powerful device, I'd probably be crazy for passing it up when it very recently came out
Sent from my ADR6400L using XDA App
anothen said:
From reading a bunch of other similar posts like mine, I think I'm gonna make the jump. @ $99 for such a powerful device, I'd probably be crazy for passing it up when it very recently came out
Sent from my ADR6400L using XDA App
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I agree, I do have a feeling the Rezound will stay the best HTC phone on Verizon until the summer and even then still stay relevant.
Don't tell that to Verizon, they did a piss poor job of marketing the phone.
EmerikL said:
Don't tell that to Verizon, they did a piss poor job of marketing the phone.
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Agreed! But I don't mind the price drop! Lol
Sent from my ADR6400L using XDA App
anothen said:
I'm able to upgrade from my Thunderbolt to the Rezound for $99 (I can't seem to stomach the 2-yr contract even at that price!). I like my Thunderbolt but I have the itch to upgrade.... I can probably even sell my Thunderbolt on Ebay and make $100 lol. Anybody coming from a Thunderbolt wishing they stuck with the Thunderbolt and waited for a quad-core?
Click to expand...
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Dual core = not necessary Quad core = derp derp derp derp derp.
So, I bought my HTC ONE last weekend, paid full price minus 35% discount with work. 420.00. I get a call today saying I have to be on contract with discount. I asked why in the world would i pay full price w discount to be on contract. What was point. He said he could refund me and put me under contract at the 199 price.
Heres my question... I have the phone. I signed NO contract. I paid it and walked away. DO I need to go in and do this, or did they just mess up and trying to recover some money? I need a ATT rep or salemsan to give me honest answer, the guy was nice and its his manager riding him on this.
That sounds like a load of bull. I used to work at Best Buy Mobile and the way reps make money is through contract activations. You barely make anything on no contract sales. He probably wasn't supposed to sell the phone no contract since its a brand new phone and has such a high potential to be sold with contract. I wouldn't take it back. Especially since that's a great price for no contract
That's what I'm thinking. I just want confirmation before I tell them to kick rocks. Plus they hinting at swapping phones out. Mines already unlocked rooted and running. I told him he isn't getting phone back regardless. I'm not swapping. I just need someone who can tell me either way for sure. Thanks for reply
sounds like you need to speak to a manager. I wouldn't let them bully you.
Its coming via manager. I don't trust a manager more than anyone else
Sent from my LG-E970 using xda premium
Tell them to pound sand.
That's my goal but I want affirmation from someone who works w ATT. I know someone is out there
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I don't think you'll get a real answer from someone who works at AT&T. IMO, I'd just ignore them completely. As you said, you have the phone in your hands, you didn't sign a contract, there really is nothing they can do to come after you. If they tried to charge you the additional money, it would be an unauthorized charge that you could dispute with your CC company and they would surely lose.
Worst case they blacklist the imei
True. Blacklist imei...then what...phone won't work?
Sent from my HTC One using xda premium
What possible cause would they have for blacklisting the IMEI? The phone is not stolen, tampered with, etc., you have proof of purchase. Just because they screwed up doesn't put you in the wrong at all.
I'm with ya. I think he realized he sold me phone early, display model, and wants to swap out and get me under contract. No way I'm going there. Either I'll pay rest or ignore him. I just don't want att to screw w me. I'll drop them fast. My 300 plus a month won't hurt them but I'll spend it somewhere else
Sent from my HTC One using xda premium
Technically he is correct. Your fan discount percentage requires a 2yr agreement. However unless your willing to go in and sign I don't see what they can do to make you as you already paid and have the phone.
Sent from my HTC One using Tapatalk 2
So why would one use a discount at full price to sign contract, when contract price is a lot cheaper? He couldnt explain.
Sent from my HTC One using xda premium
I've never had to sign any contract when using my discount and I've bought many phones that way. Like many here I'd rather pay full price or in this case full price minus the discount and be able to walk away whenever I wanted too.
can I unluck this phone myself?
I don't know...can you? Yes it's possible. HTC dev. Look in th HTC one forums for directions
Sent from my HTC One using xda premium
Honestly it sounds like someone does not want to get into trouble so they are trying to fix it before they get caught
Ex-AT&T rep here
lsun06 said:
So, I bought my HTC ONE last weekend, paid full price minus 35% discount with work. 420.00. I get a call today saying I have to be on contract with discount. I asked why in the world would i pay full price w discount to be on contract. What was point. He said he could refund me and put me under contract at the 199 price.
Heres my question... I have the phone. I signed NO contract. I paid it and walked away. DO I need to go in and do this, or did they just mess up and trying to recover some money? I need a ATT rep or salemsan to give me honest answer, the guy was nice and its his manager riding him on this.
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Click to collapse
Tha might be his manager ridding his butt for it, but it might be the rep also that realized he could've gotten a good return by activating the phone and you getting an upgrade. They cannot do anything to you at this point since you bought the phone outright and did sign a contract. They cannto blacklist your IMEI either because you did not steal the phone or aquire it some other way. you purchased the phone from them.
it is getting closer to the end of the month and they do work on commision, so he is probably thinkin about his quota for this month.
When i work for AT&T and a customer told me he wants to purchase the phone outright no contract i would just try to sell accesories, if that didn't work, i would just sell the phone, end of story.
Hope this helps!!!!
:highfive:
---------- Post added at 03:10 PM ---------- Previous post was at 03:05 PM ----------
DanMc85 said:
Technically he is correct. Your fan discount percentage requires a 2yr agreement. However unless your willing to go in and sign I don't see what they can do to make you as you already paid and have the phone.
Sent from my HTC One using Tapatalk 2
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He is not correct, the FAN gives you a discount on your plan and when you purchase phone outright (no contract), he is a premier customer which get a discount when they purchase a phone with no contract. When you do a contract it doesn't matter is you are premier or not. The premier perks are : dicsount from service, accesories, handsets and that's where is stops.
:cyclops:
Thanks for responses y'all. Im totally with y'all, just wanted some reassurance. I say they can kick rocks. My phone and not returning it. Period. I'm rooted and unlocked running international ROM. Works great. LOVE this phone.
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