So a friend of mine could possibly be selling me his x10 for a ridiculously low price, which I found out from another friend to be because of (possible) overheating issues because he tried overclocking the phone; and after trying to bring it back down to the original speed it still is overheating.
Before I get into something that would completely waste my money, is there a way for me to be able to fix it so it works normally or would this be something that I should completely avoid all together. Basically, I'd like for some tutorials provided that can help me rectify this problem.
Thanks for any help provided.
its not possible to over clock the phone right now... so idk what your friend did. Also what kind of overheating issue is it? Getting really hot? or shutting down a lot?
Well thats was how I understood it as. And from the sounds of things it seems like it is just getting overly hot.
jonnyg1097 said:
Well thats was how I understood it as. And from the sounds of things it seems like it is just getting overly hot.
Click to expand...
Click to collapse
It's possible it's just his battery that's shorted. Maybe another battery? That or the GPS chip runs constantly... I know mine heats up when the GPS runs at full. I also say try and flash the firmware back to a regular ROM (Without mods).
Those are my ideas. Otherwise toss it in the freezer! haha
Sounds like new need some Arctic Silver, Heat Sink and a 200CFM SUNON!
Its a hardware fault. It will eventualy start rebooting, and after that it wil start shutting itself down or locking... i think its something with the pmu but not sure. If it has warranty send it to repair...
jonnyg1097 said:
So a friend of mine could possibly be selling me his x10 for a ridiculously low price, which I found out from another friend to be because of (possible) overheating issues because he tried overclocking the phone; and after trying to bring it back down to the original speed it still is overheating.
Before I get into something that would completely waste my money, is there a way for me to be able to fix it so it works normally or would this be something that I should completely avoid all together. Basically, I'd like for some tutorials provided that can help me rectify this problem.
Thanks for any help provided.
Click to expand...
Click to collapse
nice friend!!! lol
biktor_gj said:
Its a hardware fault. It will eventualy start rebooting, and after that it wil start shutting itself down or locking... i think its something with the pmu but not sure. If it has warranty send it to repair...
Click to expand...
Click to collapse
My Xperia started overheating and now its having very frequent restart cycles from several days. Is it a hardware fault in the Xperia X10?
At least on my first x10, it started like that, then only went worse. the first sign was when doing generous amount of traffic (heavy browsing, downloading some apps at the same time...) it started rebooting. After that it started doing it whenever it got network, during calls... even when reflashing.
So I would flash back to stock, then take it a day for a ride with.a backup phone. If it reboots even once, send it to repair...
I'm also experiencing the frequent reboot problem. It seems the best solution I've found was to send it back to SE for repair/replacement. That solution is unacceptable for me, as I spent $600+ for an imported x10a when it first was released, and as such, SE has deemed my phone "gray market" and I would need to pay for repairs.
I love my x10, but $800 for a phone that's still severely outdated and lacking some high-end functions is just not worth it.
I am convinced that the problem stems from a faulty temperature sensor in the motherboard. My phone is definitely not hot to touch, and it seems that just placing it in front of a fan alleviates the rebooting problem.
Do any devs know of a way to disable the temperature sensor either through an app or via adb?
Its doesnt look like bad sensor, but a bad ic on the board or a bad solder point.
For me it ended up getting stucked even on the bootloader, where everything is 'out of order'. The only way i got to reflash it was using my car's air conditioner at 16 degrees... didnt have warranty either, so the board now resides half dead on my desk...
Ouch. Sad to hear. Did you order a new mb or a brand new phone? If just the mb, mind sharing where you got it from and the price?
I bought a second x10 and left the other one for testing and parts... though this x10 is starting to get a little warm too, lets hope this doesnt die too...
The display ous on max, turn it down...that's why it's hot as hell
Sent from my X10a using XDA App
lol you did just like me i bought another X10 today check my (motherboard problem thread) guys pls if there anything to avoid this problem tell me from now , i have 2 X10 now
Related
The problem:-
1- restarts many times.
2-randomly shut down when i open Wi-Fi or apps or use it for more than 5 mins.
3-can't turn on sometimes and can't turn on using charger , only pc companion.
4-Burning Smell.
i know there's another thread talks about this problem but pleaese it's a serious common problem , i bought the mobile yesterday and i can't replace it , i've seen this post in SE forms : -
............................................................................................................
It cost about more than 2 hours,and i sat near the engineer looked at what he was doing,everything.
1. He said before this one,he has fix 4 x10 with the same problem.He checked my phone and told me he must take the phone to parts,i agreeed.
2.The restart problem is neither a software problem nor briefly hardware problem.The reason most likely is welding procedure .Between X10's CPU and the chassis on the M/B there is no bayonet(i'm not sure it's the right word), so the closeness of them only depends on colophony(another word i use google to translate it) and solder (the third one).He said when x10 is koncked or bumped,fissure or something others may appear,and when CPU runs at a high level,the ammeter shows a number above 200mA,you can think its fever.Because goods expand with heat and contract with cold，here comes the flexibility.It may influence the contact between cpu and chassis.So the restart happens. He get the CPU off M/B,clear and rebuilt solder on them very carefully,and packed everything back.THIS COST TWO HOURS.
3.When parts became back to a phone,I push sim card,sd card back,truned it on,it booted successed.Then i run the Backup and Restore app,no problem.Before repaired erverytime i run it, the phone restarted.view www web use the brower by 3G, opened servel windows,no problem;Played Asphalt 5 for 10 mins,the phone became hot,still no problem.So i paid for it and left.That cost fuxk 500RMB,nearly 100$!!!!!!!!!!
4.When the engineer was soleing it, i talked to him,he said G7 also has a lot of problem,G7 use the smae CPU as x10,it also may restart.
............................................................................................................
anyone tried this?????
please if anyone has fixed this problem (i know i can change the motherboard but it cost alot , I need Electric solve) . and it's not a software problem at all and n ot in the battry .
this is the best forms for PPC's so i don't have to post this in every site so better sign up and replay please maybe someone can help...
64 views and no answer -,-
and btw the phone works well when it's cold but it shut down when it's worm or using Wi-Fi or Calling . so to re-operate it you need to put it in air conditioner then but the battery back and switch on
So far no problem.
By the way the phone had no warranty?
yea , i bought it used and it looks that someone bought it from china and sell it here so the warranty doesn't cover my country.
thanx for telling me that x10 doesn't have another factory problems.
i send it today to one of those small repair places , they said the IC's are burned because of short circuit or something like that so we'll see what will happen tomorrow.
it cost me around 100$ but it doesn't matter as long it work.
sorry to say it but you buy cheap, you get cheap. might have to shell out for some repair work or ditch it and buy a new one. hard luck man.
hemo1001 said:
The problem:-
1- restarts many times.
2-randomly shut down when i open Wi-Fi or apps or use it for more than 5 mins.
3-can't turn on sometimes and can't turn on using charger , only pc companion.
4-Burning Smell.
i know there's another thread talks about this problem but pleaese it's a serious common problem , i bought the mobile yesterday and i can't replace it , i've seen this post in SE forms : -
............................................................................................................
It cost about more than 2 hours,and i sat near the engineer looked at what he was doing,everything.
1. He said before this one,he has fix 4 x10 with the same problem.He checked my phone and told me he must take the phone to parts,i agreeed.
2.The restart problem is neither a software problem nor briefly hardware problem.The reason most likely is welding procedure .Between X10's CPU and the chassis on the M/B there is no bayonet(i'm not sure it's the right word), so the closeness of them only depends on colophony(another word i use google to translate it) and solder (the third one).He said when x10 is koncked or bumped,fissure or something others may appear,and when CPU runs at a high level,the ammeter shows a number above 200mA,you can think its fever.Because goods expand with heat and contract with cold,here comes the flexibility.It may influence the contact between cpu and chassis.So the restart happens. He get the CPU off M/B,clear and rebuilt solder on them very carefully,and packed everything back.THIS COST TWO HOURS.
3.When parts became back to a phone,I push sim card,sd card back,truned it on,it booted successed.Then i run the Backup and Restore app,no problem.Before repaired erverytime i run it, the phone restarted.view www web use the brower by 3G, opened servel windows,no problem;Played Asphalt 5 for 10 mins,the phone became hot,still no problem.So i paid for it and left.That cost fuxk 500RMB,nearly 100$!!!!!!!!!!
4.When the engineer was soleing it, i talked to him,he said G7 also has a lot of problem,G7 use the smae CPU as x10,it also may restart.
............................................................................................................
anyone tried this?????
please if anyone has fixed this problem (i know i can change the motherboard but it cost alot , I need Electric solve) . and it's not a software problem at all and n ot in the battry .
this is the best forms for PPC's so i don't have to post this in every site so better sign up and replay please maybe someone can help...
Click to expand...
Click to collapse
my friend I am sorry but there is no quick fix for something like this. To repair SMT type circuit boards you need a clean room environment and also some very expensive equipment. My advice is to get a new handset, there are a few people on here that need some parts for their phones and you can off set the cost of a new handset that way.
thanx for the advice , i'll replace it with one that works and with a warranty . this will be my last time buying cheap S***, i really like it and i hope they release android 2.0 soon for it.
hemo1001 said:
thanx for the advice , i'll replace it with one that works and with a warranty . this will be my last time buying cheap S***, i really like it and i hope they release android 2.0 soon for it.
Click to expand...
Click to collapse
As I said there are people who need parts, so it will not be a total loss!
where are you located? I need a few bits.
Tomorrow i'll sell it with around 150 dollar, i'll replace it with another X10 but with WARRANTY this time
just found this thread and it seems to describe my problem with my x10. If the crashing is heat related would using a cpu underclock help?
http://forum.xda-developers.com/showthread.php?t=831658 for more info
my phone doesnt charge the battery, but charging animation is playing, gave to service centre,they told motherboard replacement,but that told we dont do for the handsets without warranty.... pls help how can i sort this prob.
I don't agree with the first post, I had this problem too, and the problem was bad, but as soon I as I flashed with the latest firmware, that problem seems to have been fixed, gone by 2 days without any restarts.
i also have this problem.
The worse is now my charged battery will become red low batt at first and recharge itself back to normal without plug in power...i think i just solve the world energy problem here.
May have fixed the problem, for a bit.
I bought one of these used (x10a), I basically got ripped off by some guy that must have known about the issue. Anyway, I tore the phone apart down to the screen, I left that intact. I cleaned the housing, motherboard and sound jack with compressed air (lightly), cleaned contacts that looked a little dull. I noticed the foil covering the CPU and other components was a little askew and there were some heat bubbles forming. I used a mini spatula as a squeegee and got rid of the bubbles, cleaned up the edges around the foil to insure they didn't contact their neighbors and put the thing back together.
Before this I could use the phone for a call for longer than 2 minutes, the second I ended the call it would crash/reboot. Same with playing games and listening to music at the same time. Movies, forget it. I don't want to curse it because it has only been a day, but no crashes yet and I'm doing/running everything I can to try and get this thing to crash. If it was the bubbles contacting other metal in the chassis then they will probably return sometime in the future.
Who knows.
For now, I say it's fixed. I hope.
I downloaded the schematic and disassembly, reassembly instructions off the net.
UPDATE: Cleaning did not work, I really didn't think it would but it was worth a try. I did however rebake the main board in my convection oven for 10 minutes at 210 degrees Celsius and it worked. I have uploaded videos to youtube. If you're like me, no warranty and don't mind tearing things apart. Check out my videos on youtube, do a search for MrSpywhite.
I had the same problem and SE replaced the motherboard.
spywhite said:
UPDATE: Cleaning did not work, I really didn't think it would but it was worth a try. I did however rebake the main board in my convection oven for 10 minutes at 210 degrees Celsius and it worked. I have uploaded videos to youtube. If you're like me, no warranty and don't mind tearing things apart. Check out my videos on youtube, do a search for MrSpywhite.
Click to expand...
Click to collapse
That sounds like good news, I have a friend with a similar problem, but his phone has the same behaviour faster than yours... did really work? any problems after the bake? (mic, speaker) ?
Sorry for bumping in a old thread but I am also facing the same problem i guess. Anyone got it to work ?
The motherboard is costing me Rs.8000 ( 160$ approx ) and its a 2 yr old phone. Cant spend that much now on such an old phone.
This solution might help on that cases, as main reason for such things are Pb free soldering (small balls between CPU and MB).
http://forum.xda-developers.com/showpost.php?p=37819145&postcount=12
Of course you do it on your own risk...
I had bought my xperia sometime around October'10 & updated it to 2.1 when it was available & then started facing this problem. The battery gets overheated, specially when charging, & when any activity is performed on the phone then, the phone goes into a loop of rebooting, stabilizing only when the battery cools off. Not only that, when on the move, apps like maps is initiated, the phone often reboots, so much so that it sometimes happens 4/5 times in a day, 2/3 times together. Since yesterday, the phone rebooted more than 10 times, twice with a sudden jarring sound while closing down. Also sometimes there is a burning rubber smell coming from the back of the battery. I have tried everything from reinstalling the android software to sending it off to a repair centre only for them to say that it is liquid damage when I know for a fact that no liquid has EVER touched it. Please someone help me. What do I do? Would downloading a custom rom or Zzdizus ne wcustom kernel help. Anyone got any working fixes
It sounds to me like a hardware problem, since you've reinstalled the firmware.
Why not, try zdzihus' beta 4 or wolfs' CM6.1.3 to see if it will be the same. But if it's the same, then you'll need a service.
I've had this problem too. I sent it to the repair center too (KPN Netherlands). But after 3 times to the repair center the problem still occurred. After the third repair I received a new X10 (with 2.1 pre-installed).
So I'm afraid there's no quick (software) fix. It's definitely a hardware problem and there's many people reporting this problem. Some get it fixed by having the motherboard swapped, some got a new phone, like me. I hope you still have warranty and manage to convince them is't not liquid-damage, because otherwise you're probably screwed.
I have this problem too, i don't think a rom upgrade will fix this, reading at different threads i am not alone with this problem, please read this:
http://forum.xda-developers.com/showthread.php?t=831658
I am going to get mine in for repair see if they can fix it, otherwise i am screwed.
Chances are services won`t be able to find the reason, and odds are good they will just hand you a new device.
Is there anyway whatsoever to stop the rebooting without paying for repair and without sending it to a repair centre (they keeps saying its liquid damage when I know its not). There must be something because this problem didnt occur when the phone was on Android 1.6 at all.
its not a case of roms or 1.6 vs 2.1 etc this is a problem which looking at the SE forums they know about however are not doing anything about
its a problem with the motherboard in about 1/5 xperias from what i read so not everyone will be affected but for those who are (tell tale sign being a burning smell when the battery is removed combined with random reboots) then the unit has to be sent back to SE for re-fit / replace.
however, and this is where the worst problems are, from what i read if the white sticker behind your back cover had red dots on (yes i know most peoples will just from natural humidity) but this is the water damage sticker and they wont fix it for free if this is marked (red dots)
also you need to have all the proof of ownership / warranty receipt to send off with it, so if your like me and got your xperia off of ebay they your screwed
sorry to be the bearer of bad news but this is the problem, if you have it its hard to get fixed and if you dont then good for you but the likelyhood of you getting the problem is not too slim not to think of taking out insurance
There must be something I can do though. The phone only started overheating when I updated to stock 2.1 so there must be something
This definitely sounds like the mobo problem that's been plaguing the x10. Sadly to say, there is no fix you can easily do without switching out the motherboard. I feel like the watermark sets itself off when the device overheats. Same thing happened to me, and I bought my first x10 overseas so I had no warranty. Your update to 2.1 probably just coincided with the issue starting.
Sent from my MB860 using Tapatalk
What if I get zzhidzu's new custom kernel. It undervolts. Would this sstop or at least reduce the battery overheating problem
Please some expert respond
Because you're undervolting, it will probably not overheat as much, but it definitely will not solve the problem. The motherboard is already compromised. At first, my faulty x10 would only reboot once every few days, but as time went on, it became more and more frequent. Now, I can't even get it to boot past the carrier splash screen. Swap kernels for now, but plan to start saving money either for repairs or a replacement phone.
Sent from my MB860 using Tapatalk
Does anyone have any fix whatsoever?
any at all? to at least significantly reduce the rebooting
If you boot your phone without a sim does it still happpen?
its defonatly worth a shot i recon ill give it a go also
Is there anyway I could maybe replace the motherboard myself or even do something to my phone to stop it from rebooting because of the battery? This way when I feel that its hot I can turn it off myself when I am ready.
There must be something I can do. The phone is literally unusable :'(
@Omega Red
It still happens but not really as much. But what's the point of having a ohine if you cant call lol
I have just switched back to stock 2.1 and my phone is behaving very well now.
Does anyone know how much it costs to get the moboreplaced outside of the warranty in UK pounds?
Sent from my X10i using XDA App
I can only barely hear whomever I talk to, why is that? It all started when I installed a custom ROM on my X10 Mini. A reboot or turn off didn't help it. I fail to see why a software can cause hardware not to function as it should.
I have tried cleaning my phone in SEUS, but it didn't help it; my problem persists. I have no screen cover whatsoever and the little hole for the earpiece is not clogged with dust and what-not. What should I do? Is there anyway I can make it work again WITHOUT replacing it? I haven't got a dime to repair it for and I bought it in February '11.
I tried flashing stock firmware, but it didn't help it. I contacted the developer of the ROM I'm using and he says he's never heard of that problem before. I'm the first one to have it.
Surely, a software cannot make a hardware not working? If it's broken, then how on earth has that happened? I have never dropped it.
such things happen quite often its most certainly not software related.
put it on your heater in your rom, let it lay for a while when the heater is warm, try to make a call if it works then you most likely have a cold solder point in the microphone. you could try to open it up if you know how to solder and just reheat pins around the microphone if not i wouldnt suggest doing it
How could this have happened? Do you think I may have exposed it to too much cold?
It comes like this from the factory, you cant do anything about it. If its a cold soldering all it takes is one drop or the phone getting warm and cooling off. The point will start to diisconnect sooner or later.
Sent from my U20i using XDA Premium App
slade87 said:
It comes like this from the factory, you cant do anything about it. If its a cold soldering all it takes is one drop or the phone getting warm and cooling off. The point will start to diisconnect sooner or later.
Sent from my U20i using XDA Premium App
Click to expand...
Click to collapse
So in order to fix it, I need to replace the earpiece? These god damned smartphones makes me wanna go back to dummyphones. I remember this old K700i of mine. I could drop it and even on purpose throw it in walls or the floor without anything breaking it. But smartphones break as time passes. Where's the good old quality gone?
Theshawty said:
So in order to fix it, I need to replace the earpiece? These god damned smartphones makes me wanna go back to dummyphones. I remember this old K700i of mine. I could drop it and even on purpose throw it in walls or the floor without anything breaking it. But smartphones break as time passes. Where's the good old quality gone?
Click to expand...
Click to collapse
You dont need to replace. Btw this can happen tooo all electronic devices. Of course depending on the qualtiy of the soldering.
However dissassembling it and reheat the solder point usually does the trick. If you know how to do it or maybe somebody you know can do it for you. Theres a big chance you only need to solder the pin around the speaker.
I wish you luck
Sent from my U20i using XDA Premium App
Theshawty said:
I can only barely hear whomever I talk to, why is that? It all started when I installed a custom ROM on my X10 Mini. A reboot or turn off didn't help it. I fail to see why a software can cause hardware not to function as it should.
I have tried cleaning my phone in SEUS, but it didn't help it; my problem persists. I have no screen cover whatsoever and the little hole for the earpiece is not clogged with dust and what-not. What should I do? Is there anyway I can make it work again WITHOUT replacing it? I haven't got a dime to repair it for and I bought it in February '11.
I tried flashing stock firmware, but it didn't help it. I contacted the developer of the ROM I'm using and he says he's never heard of that problem before. I'm the first one to have it.
Surely, a software cannot make a hardware not working? If it's broken, then how on earth has that happened? I have never dropped it.
Click to expand...
Click to collapse
Hi there mate! Did you find a solution to your problem? I have the exact same problem and i'm thinking about taking the damn thing to the Sony ericsson technical support.
Its been doing this for a while. I'll go to check it and it's off, but the battery hasn't died. Last night it did this so my alarm didn't go off for work this am. Everything is stock on my phone. N
stock everything so please don't ask what rom/kernal/whatever ..
Any suggestions? I can't be late to work again because this phone is for ****
If you are absolutely sure that your phone is completely stock, then the problem is probably your battery. Does this only happen when the phone is not plugged in?
It does it when its on the charger too. Like I woke up this morning and found it off but it was on the charger when i found it like that. i havent flashed anything or changed any roms or kernals which is why I say its stock. otherwise people ask me what rom im using or whatever.
It could possibly be a lose battery. Generally people will notice it when there is movement to the phone i.e. shaking it or dropping it. If the phone is completely still when it randomly shuts off chance are that a lose battery is not your issue. Still its worth looking into. Most people fix a lose battery with a small piece of cardboard wedged between the battery and case.
Good luck!
Probably not a loose battery. I just had it charging for the past hour and went to check it to find it turned off. Any suggestions as to why it happens when its just sitting there charging?
My phone did the same thing, and with my wife having the same phone I was easily able to rule out battery. Since your complety stock it sounds like a problem with the phone. If your with Tmobile give them a call and see if they will replace it, they did for me.
Sent from my SGH-T959 using XDA App
My phone is already a year old tho. i think my warrenty is gone,
(At least in my case) the warranty didn't matter. I had a 100% bricked vibrant and I told them that "it just happened" and no one was the wiser. I got a replacement and all I had to pay for was shipping. So my advice, tell the T-Mobile rep: my phone is broken through no fault of my own and I want a replacement.
Edit: that stuff happened like a year ago so I don't know if that policy still applies. Hope this helps though.
I did download Load Monitor and made the settings a certain way. so far it hasnt shut off. We will see if I am late to work again tomorrow.
even some stock Samsung roms (like kb5 and ka5) lately have had the same turning off problem for me as well. i think it has to do with some of the older vibrant's when the hardware (battery) becomes charged or is depleting slowly, triggers a software issue like a discharge error forcing an emergency shut-down to prevent damage. the only thing i can recommend it to take the advice of previous posters and get a replacement or upgrade if you are nearing the end of your contract.
just a few things to consider.
Have you tried, I know this sounds odd, a drastic ROM change? Not just switching between Froyo ROMs, but moving to a Gingerbread ROM like MIUI? Could help isolate the problem if it keeps happening under a different OS.
my problem is gone now that i use custom roms. the same could help you thread starter.
Edit. i know you refer to developers as op's but do you do the same to a thread starter?
Pretty sure OP stands for "Original Poster", as in the person who started the thread. Developers start a lot of threads which is probably why you thought it referred only to developers.
Since installing Load Manager my phone hasnt shut off by itself. Seems to have fixed the problem!
Guys I owned a Galaxy SIII white GT-19300... had it for 3-4 months, bought it brand new. used really carefully, only had one or two falls that's it.
Finally it decided to crap all of a sudden like it had a silent heart attack, just a couple of hours ago. It wasn't charging or was in process of updating or anything. Just that I was sitting and having a sms conversation where in the middle it just won't budge at all. It just went completely pulseless.
These are the symptoms:
-No display
-Won't power up by any means
-No charging light
-No sign of booting up
What I tried:
-Hard reset
-Remove SIM and SD card, still no activity
-Swapped battery of working S3
What should be the next step?. Thankfully warranty period hasn't elapsed yet.
How should I approach now?. Will the warranty company replace the set or more likely create some unsolvable obstacles, like them assuming fall or label the phone rooted etc?
Thanks for your time
saadxe said:
Guys I owned a Galaxy SIII white GT-19300... had it for 3-4 months, bought it brand new. used really carefully, only had one or two falls that's it.
Finally it decided to crap all of a sudden like it had a silent heart attack, just a couple of hours ago. It wasn't charging or was in process of updating or anything. Just that I was sitting and having a sms conversation where in the middle it just won't budge at all. It just went completely pulseless.
These are the symptoms:
-No display
-Won't power up by any means
-No charging light
-No sign of booting up
What I tried:
-Hard reset
-Remove SIM and SD card, still no activity
-Swapped battery of working S3
What should be the next step?. Thankfully warranty period hasn't elapsed yet.
How should I approach now?. Will the warranty company replace the set or more likely create some unsolvable obstacles, like them assuming fall or label the phone rooted etc?
Thanks for your time
Click to expand...
Click to collapse
Warrant may be void if its rooted or custom rom or modified status or rom counter above zero .
No way to reset those on a non booting phone .
Dropped damage incurred again who knows until they take the phone apart .
jje
JJEgan said:
Warrant may be void if its rooted or custom rom or modified status or rom counter above zero .
No way to reset those on a non booting phone .
Click to expand...
Click to collapse
If the phone's truly hard-bricked, there's no way the service center would be able to discern that. Dead is dead.
Agreed, if the phone is truly dead no one in the sammy repair could able to detect that.
Sent from my GT-I9300
I'm sorry but I have to disagree, just because the power port has died, by no means means the memory/storage, or anything else for that matter really is down.. (not that it'll come up, just making a point)
it sounds like you really did everything right to troubleshoot it huh.. well let me just throw a few things out, you probably didnt, but hopefully did overlook..
the cord you're trying to charge it with, could it be not working/charging it?
have you tried another cord, or maybe even a USB cord? was it plugged in when it died? some low quality/defective cords can have some weird effects on phones, like less responsive digitizers, or even short out a phone
did you have any custom CPU settings? over/under clock/volt? had you played with you min/max CPU settings?
it doesn't turn on, did you determin this by seeing no display? seeing if there's any hapticfeedback, or even calling it from another phone and seeing if it rings on the callers side.
I know it seems silly but I'm just throwing out things from personal expirence ..
so now your phone really is dead, well having it under warrenty is great. having worked at an AT&T corporate retailer, I can tell you what happens on our side when you bring in a damaged phone.. well try it ourselves, well ask what happened, if you don't know well ask things like, 'did you drop it', 'or it was in contact with water'. (were actually required to ask, since these things aren't covered under warranty. which let me say, is so broken that we push the extended warranty on you, because it covers basically nothing.. we have a quota that says we need to sell X amount of a list of product/services each month.. but I digress).. anyway, once you tell us it just died out of nowhere we take your phone, put it in an envelope and ship it back to the manufacturer. in the mean time well offer you a loaner phone if you need one (just whatever we have on hand at the time, usually phones we get from trade-ins) (you keep your battery and sim) , and we put a 50 dollar hold on your card (yes on a creditcard, not your account) until your phone comes back in and we get our loaner phone. they'll send you a phone back to us, not yours, usually a refurbished version, then we call you and let you know your phones ready.
NEVER have I ever seen or heard anything ever of checking for root. most of our reps don't even know what that is.. once we submit a replacement form, the new phone is on transit to our shop usually by the next day (meaning they send out the replacement before they get the one we sent).
my advice is once you're sure the phone is dead, take it in to your retailer, tell them it died out of nowhere while you were texting, and it won't turn back on. you don't need to go into anymore detail than that..
clearly I have a problem with rambling this morning haha so ill stop talking there. if you have anymore questions tho, ill be happy to answer. goodluck!
Sent from my GT-I9300 using xda app-developers app
soraxd said:
I'm sorry but I have to disagree, just because the power port has died, by no means means the memory/storage, or anything else for that matter really is down.. (not that it'll come up, just making a point)
it sounds like you really did everything right to troubleshoot it huh.. well let me just throw a few things out, you probably didnt, but hopefully did overlook..
the cord you're trying to charge it with, could it be not working/charging it?
have you tried another cord, or maybe even a USB cord? was it plugged in when it died? some low quality/defective cords can have some weird effects on phones, like less responsive digitizers, or even short out a phone
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Didn't mention it. I underwent much thoroughly then what I typed.. Yup tried 3 different cables, couple of chargers, usb cable.
And no it really wasn't plugged in. I really was expecting a sms at that time, when it took too long, I took it out from the pocket and voila DEAD!
soraxd said:
did you have any custom CPU settings? over/under clock/volt? had you played with you min/max CPU settings?
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Click to collapse
No didn't.. was too scared to try that!
soraxd said:
it doesn't turn on, did you determin this by seeing no display? seeing if there's any hapticfeedback, or even calling it from another phone and seeing if it rings on the callers side.
Click to expand...
Click to collapse
Tried everything you mentioned and even more then that!
yup lifeless like a brick.
** By the way an incidental finding found before claiming warranty. While having the battery in the phone. It was still warm. Removed it. Became cooler, upon reinstall, it became warm again. What gives??!
It's more like a phone in coma!
soraxd said:
I know it seems silly but I'm just throwing out things from personal expirence ..
so now your phone really is dead, well having it under warrenty is great. having worked at an AT&T corporate retailer, I can tell you what happens on our side when you bring in a damaged phone.. well try it ourselves, well ask what happened, if you don't know well ask things like, 'did you drop it', 'or it was in contact with water'. (were actually required to ask, since these things aren't covered under warranty. which let me say, is so broken that we push the extended warranty on you, because it covers basically nothing.. we have a quota that says we need to sell X amount of a list of product/services each month.. but I digress).. anyway, once you tell us it just died out of nowhere we take your phone, put it in an envelope and ship it back to the manufacturer. in the mean time well offer you a loaner phone if you need one (just whatever we have on hand at the time, usually phones we get from trade-ins) (you keep your battery and sim) , and we put a 50 dollar hold on your card (yes on a creditcard, not your account) until your phone comes back in and we get our loaner phone. they'll send you a phone back to us, not yours, usually a refurbished version, then we call you and let you know your phones ready.
NEVER have I ever seen or heard anything ever of checking for root. most of our reps don't even know what that is.. once we submit a replacement form, the new phone is on transit to our shop usually by the next day (meaning they send out the replacement before they get the one we sent).
my advice is once you're sure the phone is dead, take it in to your retailer, tell them it died out of nowhere while you were texting, and it won't turn back on. you don't need to go into anymore detail than that..
clearly I have a problem with rambling this morning haha so ill stop talking there. if you have anymore questions tho, ill be happy to answer. goodluck!
Sent from my GT-I9300 using xda app-developers app
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Click to collapse
Thanks for the detailed reply man, really appreciated. Especially since I was already trying to read the minds of these warranty dealers!
So just a while ago I gave it in for warranty. I was adamant of it going dead while I was doing an sms (although true!).. just said no to whatever cause they tried to find (wasn't any, honest!). They were pressing me though for the graze it got (a month ago).. I said 90% of the phones are scratched, and how many do die? He went okay we'll see then, 'yeah you are right we buy that, most that gets damaged from a fall is a phone with shattered screen!"'. Next question, the tricky one!. Did you modify/update software?
I was like, I keep my phones as stock and was totally acting alien to terms like 'rooting' 'firmware' 'kernel' etc (not being honest, but i'm sure that's not the cause)
He was like okay hand it over, we'll do the rest!
Hopefully they don't ever get to revive the mobo or i'm screwed for real!
my phone just died after flashing morfic A10 kernel. i am running stock rooted rom and the best part my sgs 3 was bought 11/18/12 from target, cant go to download mode, cant go to recovery i even tried adb recovery and download mode hoping to turn on nada, charge for an hour no led flashing. my sgs3 totally dead. called target and they said just bring it and they will replace it with new one if the phone wont turn on. is that mean i will be okay even my phone is rooted?
UPDATE:
Thank God.. got my SIII fixed in warranty, now it's back to life!
Just had a motherboard replacement, no further details given.
Hence kind of proven!:
if the phone is truly dead no one in the sammy repair could able to detect that.
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