Hello im new to this forum and i have come to a little problem maybe somebody in here might be able to help me with
I by mistake erased the avatar movie, and sure enough the icon would say movie not found, so i used pandora data recovery and was able to recover the movie from the Sd Card to my computer, i then transferred the movie to my phone again, and now the movie just wont play when you click on the icon it just sits there doing nothing i did a factory restore, but that didn't work either, any ideas???????
please let me know if something comes to mind to any of you of how i might be able to make it work.
Thank you in advance
The path of the video might be in different location and icon wont work. You dont need the icon to play movie its just shortcut
Just open video player it should show there
Hi, and thanks for your reply, i just did that, but it says your phone does not have any media files, even tho the movie that i was able to retrieve again is 1.4 gigs, and it wasn't overwritten or anything on the sd card, any ideas? should i transfer it to another folder on the sd card or to the phone???????
Thank you.
Even though you did data recovery the file could be damaged, it should play.
I deleted the avatar shortcut and just access it from video player
Go to a local t mobile they can probably put it back on for you
Yea im going to do that this weekend, i went to a couple of tmobile stores but they had no returns, its weird the data doesn't seem corrupted at all.
Thank you for your help.
pb3000 said:
Hi, and thanks for your reply, i just did that, but it says your phone does not have any media files, even tho the movie that i was able to retrieve again is 1.4 gigs, and it wasn't overwritten or anything on the sd card, any ideas? should i transfer it to another folder on the sd card or to the phone???????
Thank you.
Click to expand...
Click to collapse
Make a new folder on your ext SD card name it ...Movie... Put avatar in it reboot then try it make sure it just says Movie
Sent from my SGH-T959 using Tapatalk
dbm0361 said:
Make a new folder on your ext SD card name it ...Movie... Put avatar in it reboot then try it make sure it just says Movie
Sent from my SGH-T959 using Tapatalk
Click to expand...
Click to collapse
doesn't need to be in a folder "movies" it will see it anywhere and you dont need to reboot you just unplug usb from you PC and it will update everything.
I do have a movies folder, just to be organized and after you mentioned that i moved the file to another location and still showed and played fine
pb3000 said:
Yea im going to do that this weekend, i went to a couple of tmobile stores but they had no returns, its weird the data doesn't seem corrupted at all.
Thank you for your help.
Click to expand...
Click to collapse
What do you mean returns? Just ask them if they can transfer it from the demo display model.
Also this file is DRM protected so when you did data recovery something could have happened with DRM... IDK
ok so im guessing is corrupted since i moved it to the phone video folder and media player finds it but it says 00:00 minutes.
pb3000 said:
ok so im guessing is corrupted since i moved it to the phone video folder and media player finds it but it says 00:00 minutes.
Click to expand...
Click to collapse
It wont play on computer even if it wasnt currupted
The video DRM protected it will only play on the phone
yea its on the phone, the internal storage of the phone inside the DCIM folder of the phone, vibrant media player finds it there but it says what i wrote above.
demo23019 said:
doesn't need to be in a folder "movies" it will see it anywhere and you dont need to reboot you just unplug usb from you PC and it will update everything.
I do have a movies folder, just to be organized and after you mentioned that i moved the file to another location and still showed and played fine
What do you mean returns? Just ask them if they can transfer it from the demo display model.
Also this file is DRM protected so when you did data recovery something could have happened with DRM... IDK
Click to expand...
Click to collapse
Not movies..... Movie. Try it this will let it play from the icon short cut
Sent from my SGH-T959 using Tapatalk
movies movie same thing for what im talking about, think there was miss communication. You came in with really vague information
I thought you were saying video player wont see it because it wasn't put into a folder "movie"
any ways the movie is corrupt
OP when you get the video working do what dbm0361 said if you want to play from shortcut.
pb3000 said:
...so i used pandora data recovery
Click to expand...
Click to collapse
How appropriate.
Related
Hey everyone,
This isn't about the standard Green Hornet 3D licensing issue. Rather, I have a bit of a different problem.
I do not have the Green Hornet 3D movie file on my phone. I experienced the licensing issue myself and factory reset my phone in order to sign into Watch during the initial setup. After the restore, I went in to check if I could watch the movie and it was gone.
Apparently during the reset my movie was deleted. Can anyone get the file to me? I've tried contacting HTC and Sprint and they both agree that I should be able to get it back. I've followed all their advice and have had no success.
It's located in the SD card.. did you format that by any chance?
Can you point me to the location it was preloaded to? I've checked on the SD card and can't find it. The restore may have formatted my SD card as well.
wildcatswr5 said:
Can you point me to the location it was preloaded to? I've checked on the SD card and can't find it. The restore may have formatted my SD card as well.
Click to expand...
Click to collapse
It's located under a folder called data, and within that folder is a sub folder called watch or HTC watch. You should be able to see it if you connect the phone to a pc.
Edit: you can use a file manager such as Astro to see it.
/sdcard/.data/HtcWatch/preload_movies
I have no preload_movies folder or file. I'm positive I no longer have the file anywhere. I made a poor assumption that the movie was a factory condition app.
I'm really looking for someone to transfer the file to me. Sprint claimed it would sync to my phone after a profile update (which I tried while over the phone with them) and it did not work.
I am having this same problem. I took the 8gb memory card and copied and pasted it to my 16gb memory card yet the file is on neither one now. Is there anyone that has the file or know where I can download it from?
same with mine i all ready contacted them and they dont seem to know what to do
http://db.tt/fVIAPEt
you will need to extract all to a folder on your comp then place your sd card in a reader then place .data folder on sd card
ScrapSilicon said:
you will need to extract all to a folder on your comp then place your sd card in a reader then place .data folder on sd card
Click to expand...
Click to collapse
thanks for the download and help
weird....so I was able to watch the Green Hornet in 3D several times today but the last few times I opened it it wont display in 3D at all for some reason.
Anyone had this happen to them?
djmend said:
weird....so I was able to watch the Green Hornet in 3D several times today but the last few times I opened it it wont display in 3D at all for some reason.
Anyone had this happen to them?
Click to expand...
Click to collapse
OK so I fixed this by going into my gallery app and playing back a 3D video I shot myself then right away opening the Green Hornet again. Looks like this is another BUG.
I haven't had that issue yet...
The issue I'm having is anytime I try to start Watch, it tells me there's a software update available, even though I've already updated. When I check again, "There is no update for your device".
I really wanted to watch this movie too. Damn.
Doesn't exist anymore.. Can someone upload again or mirror plz
heathmcabee said:
Doesn't exist anymore.. Can someone upload again or mirror plz
Click to expand...
Click to collapse
This account's public links are generating too much traffic and have been temporarily disabled! ..well I tried
ScrapSilicon said:
This account's public links are generating too much traffic and have been temporarily disabled! ..well I tried
Click to expand...
Click to collapse
If I could get the file, I can upload it to my website and post the link.
htc should tell what to do to watch any film in 3d. how to convert 3d movie like avatar 3d to playback on evo 3d
djmend said:
OK so I fixed this by going into my gallery app and playing back a 3D video I shot myself then right away opening the Green Hornet again. Looks like this is another BUG.
Click to expand...
Click to collapse
I had this issue as well, with the Green Hornet as well as the YouTube 3d content. Seemed like opening a 3d video that I made did switch it back.
I sold my Evo 4g when I did my upgrade and swapped sd cards thinking I would just put my 16 gig card in my new 3d and give the guy my blank 8gig card from the 4g. I didn't realize that the Green Hornet was saved on that. Anywhere I can redownload it. PM me if you know a place.
Sent from my PG86100 using XDA App
So I'm not sure if this is Samsung's fault or Androids. But I'm very disappointed with the Samsung Note 2 on Verizon, for one MAIN reason. The SD card is 16GB internal which honestly isn't very much. Everything you put on your phone is put onto the internal storage of the device instead of the " optional " SD card slot which I have a 32GB in there. WHY even have this option if you can't use it to put apps on it? My main beef with this is Google Play Music and Video's. Recently Google Play launched the service where it has unlimited streaming etc which is wonderful. Come to find out you can't change the directory of where it's put at. I am Rooted. I have tried beans ROM SD swap which STILL puts the music on the 16gb even though the swap says it did the transfer and I have 32GB free. I have looked for weeks and ran many scripts, use Rom Tool Box Pro and there is just no work around for this that I have found to work on my phone. Heck I even go to sdcard/data/android/come.google.android.music and yeah it has a data and file folder but there is NOTHING even in them, even when I cache my music in Google Play or click the " keep on device " Im so frustrated I don't even know what to do. I bought the new Die Hard movie yesterday which is 3GB and of course it saved it to my internal storage. The reason I wanted it on my phone is because I'm taking a trip to California soon and being a Verizon customer I only have 2GB of Data ( which sucks ) so Yeah. I know this is really my first post and I'm sorry to be ranting and raving but I have no IRL i can vent to about this because they will have NO clue what I am talking about. So besides beating my head on my keyboard, slicing my wrists or throwing the phone away does ANYONE have some good advice on what to do with my whole situation?
Hope everyone has a good memorial day weekend. Thanks All.
I hate this too, but I think both are to blame. I blame Google for no longer allowing us to install apps to the SD card, and for not allowing developers to install additional game content to the SD card. I'm not sure if this is the fault of Samsung, but why did they call the internal memory sdcard instead of internal? Every app that defaults to the external card such as Titanium Backup thinks the internal "sdcard" is actually the sdcard, because I seem to recall that on my Thunderbolt Google Play Music always downloaded songs to the external card.
Having expandable memory is pretty pointless for me, because the only thing I can use it for it TWRP backups, Titanium Backups, Pictures, and manual files that I copy over. I need more memory for apps, app data, and Google Play Music files.
I have my camera setup to save pictures to my SD Card and my music is also saved there and I'm not rooted.
Just checked and Amazon MP3 files are stored on the internal memory.
Sent from my SCH-I605 using Tapatalk 2
So you feel my pain geoff5093. If I knew this was going to happen I would of opted to find a "comparable" phome with 32gb internal but then I looked and everything has 16. This is really a remarkable device except for that fact. I think your right about it being both samsung and androids dault. I seem to remember on gingerbread OS you could move apps so I dont know why they would take a step back. Having the SD card on here is about as useless as a turd in a toilet. I doubt 4.2.2 will fix this issue as well. No clue what to do.
Also I came from the Samsung Galaxy Nexus which had 32gb internal and no SD and I was happy with that. Blah lol I need a beer!
So any of the apps2sd apps don't work no
Sent from my SCH-I605 using xda app-developers app
Thats correct or if it does say it moves it , it just tricks you to think you it is but in reality its putting everything on your internal memory.
Ah that sucks! Even those for root?
Sent from my SCH-I605 using xda app-developers app
Huh
So what's the problem.? There is plenty of space just use sd card put all movies and pics on it. Then use the program gl to sd to put large games on sd card. I have a 64gb sd card you should have no problem putting a 3gb movie of the phone
lwsoccjs said:
So what's the problem.? There is plenty of space just use sd card put all movies and pics on it. Then use the program gl to sd to put large games on sd card. I have a 64gb sd card you should have no problem putting a 3gb movie of the phone
Click to expand...
Click to collapse
The problem is google music and movies.. I cant just simple move the movies I buy or rent on google play to my sd card because the program doeant see them then.. I when I put music on my devie for google play it does the same thing.. Im *****ing because google wants u to buy their movies and music but dont give you a viable solution to store them and 16gb isnt a lot especially when apps and the system take almost have of the disk space. I realize I can take music from my computer and use the usb to transfer music but thats not what im trying to do.
Got it
Okay well with movies bought through Google movies you can download them to do card via wifi once downloaded you can move them to sd of phone would that not accomplish what you want?
Z3HR81 said:
So I'm not sure if this is Samsung's fault or Androids. But I'm very disappointed with the Samsung Note 2 on Verizon, for one MAIN reason. The SD card is 16GB internal which honestly isn't very much. Everything you put on your phone is put onto the internal storage of the device instead of the " optional " SD card slot which I have a 32GB in there. WHY even have this option if you can't use it to put apps on it? My main beef with this is Google Play Music and Video's. Recently Google Play launched the service where it has unlimited streaming etc which is wonderful. Come to find out you can't change the directory of where it's put at. I am Rooted. I have tried beans ROM .....
Click to expand...
Click to collapse
Have you tried this?
http://forum.xda-developers.com/showthread.php?t=2285312
torr310 said:
Have you tried this?
http://forum.xda-developers.com/showthread.php?t=2285312
Click to expand...
Click to collapse
Actually No I have not.. Have you tried it.. Thank you for showing me that thread I am goingbto check it out now and see what it all does and how it does it. Thank You
While I am checking this out.. Does any one know for sure where Google Play Music puts it's music? I thought and have read it was sdcard/data/Android/come.google.android.music but the Cache and File folder on there are completely empty... ( I am rooted and using root browser ) and if I add an entire album from google play to device it shows that my internal storage went down but I still can't see the files..
I am currently downloading that Master Clean app off of google play to see what it does.
Z3HR81 said:
While I am checking this out.. Does any one know for sure where Google Play Music puts it's music? I thought and have read it was sdcard/data/Android/come.google.android.music but the Cache and File folder on there are completely empty... ( I am rooted and using root browser ) and if I add an entire album from google play to device it shows that my internal storage went down but I still can't see the files..
I am currently downloading that Master Clean app off of google play to see what it does.
Click to expand...
Click to collapse
I did a Google search and found the music files I had downloaded but the files, according to the post I found, said they were only findable in Root Explorer for some odd reason. They were also in a odd place if I remember correctly. I wish I could find that post again, but maybe try Root Explorer and try Googling Google Music location if you haven't already.
Sent from my SCH-I605 using XDA Premium HD app
So that master clean does not work like stated.. was worth a shot. Wish I knew how to properly run a script to get everything to work.
shangrila500 said:
I did a Google search and found the music files I had downloaded but the files, according to the post I found, said they were only findable in Root Explorer for some odd reason. They were also in a odd place if I remember correctly. I wish I could find that post again, but maybe try Root Explorer and try Googling Google Music location if you haven't already.
Sent from my SCH-I605 using XDA Premium HD app
Click to expand...
Click to collapse
After a few unsuccessful attempts to locate where Google stores the files I gave Root Explorer a shot and it works. The music files are stored as mp3s in /data/data/com.google.android.music/files/music and the tracks are renamed (such as 3947.mp3 etc.). I currently have one album pinned on the device, the album has 14 tracks and there are 14 mp3 files in the folder stated above. Now, I expected the tracks to be protected and not playable in other music player apps (or on other devices) but I was kind of hoping that after I move them to my external microSD, Google Play Music would still be able to play those - which is not the case... *sigh
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cazy_sk said:
After a few unsuccessful attempts to locate where Google stores the files I gave Root Explorer a shot and it works. The music files are stored as mp3s in /data/data/com.google.android.music/files/music and the tracks are renamed (such as 3947.mp3 etc.). I currently have one album pinned on the device, the album has 14 tracks and there are 14 mp3 files in the folder stated above. Now, I expected the tracks to be protected and not playable in other music player apps (or on other devices) but I was kind of hoping that after I move them to my external microSD, Google Play Music would still be able to play those - which is not the case... *sigh
Click to expand...
Click to collapse
I've always wondered where it was stored, thanks! Now I can download the songs from All Access
geoff5093 said:
I've always wondered where it was stored, thanks! Now I can download the songs from All Access
Click to expand...
Click to collapse
Yup, you can download as many as you can fit on your internal storage. The problem is not being able to play the songs once moved to a different location (unless youre perhaps aware of a method to do so?).
well guys i been having problem and i still dont know why tho, i been putting music on my SD car the phone reads it and then deletes it, then some other dayz it stays there but if i do a reboot or leave it there randomly it still deletes it trying to figure why does it do that and wont stay there.?
could be a bad sd card? something like that happened to me, when i came from s3 to s5 my sd card stuff wasn't being read properly so i just formatted it and it worked.. put your music on your computer then format it then try it again and see if it works!
sg3love said:
could be a bad sd card? something like that happened to me, when i came from s3 to s5 my sd card stuff wasn't being read properly so i just formatted it and it worked.. put your music on your computer then format it then try it again and see if it works!
Click to expand...
Click to collapse
i tried that and still does the samething tho any ideas what causes this? and its a new Samsung 64GB SDcard
How are you copying them over?
TheArtiszan said:
How are you copying them over?
Click to expand...
Click to collapse
the only way i am doing it is by draging it from the download folder of musics i have
Try taking the card out and using your s-finder to locate the music. Maybe the S5 moves them? I don't know, just a suggestion
Sent from my SM-G900T using Tapatalk
so yesteray i put music next thing is all gone still dunno what could be never been tru something like this b4 and i am using powerAmp as a 3rd party app
klutch said:
so yesteray i put music next thing is all gone still dunno what could be never been tru something like this b4 and i am using powerAmp as a 3rd party app
Click to expand...
Click to collapse
Hm.. That is strange man, since you still have no solution i will keep taking a stab at it.
have you tried changing music players?
have you tried getting your music from a different source/checking if your music files arent corrupted?
did you check with a file explorer to see if it is 100% not there? the music files that is... and just not cached by the music app ?
and lastly.. have you tried using a different spare SD card that you have laying around? sometimes its hard to accept but SD cards come faulty my friend.. I am all out of options...:crying:
sg3love said:
Hm.. That is strange man, since you still have no solution i will keep taking a stab at it.
have you tried changing music players?
have you tried getting your music from a different source/checking if your music files arent corrupted?
did you check with a file explorer to see if it is 100% not there? the music files that is... and just not cached by the music app ?
and lastly.. have you tried using a different spare SD card that you have laying around? sometimes its hard to accept but SD cards come faulty my friend.. I am all out of options...:crying:
Click to expand...
Click to collapse
i tried everything ill have to do is the last option but its weard tho because in that SDcard i have pictured and videos recored tho :crying:
klutch said:
i tried everything ill have to do is the last option but its weard tho because in that SDcard i have pictured and videos recored tho :crying:
Click to expand...
Click to collapse
im sorry to hear that... thats the thing with technology these days bro, you can never be 100 percent safe, its the size of a finger nail and holds your whole life in their.. so please try a spare SD card and put music and test it if it deletes..good luck :good:
i found the reason why now it was deleting it... i tried with a diffrent SDcard it did the same thing now that i had the option to move the 3rd party app which i used PowerAMP i moved the apped to the SDcard i rebooted it couple of times and it stood there b4 with out moving the app to the SDcard was deleting it at first i thought i was my SD but it wasent happy i did the work because some one might end up same way i was too. :laugh::laugh:
Hi guys,
I was previously using a Galaxy Nexus but exchanged it for an S3. The main deciding factor was because the S3 has support for SD cards. I have a lot of music, and I wanted to benefit from more storage than the Galaxy Nexus had built in.
I immediately had trouble copying data to my SD card, but after some google searching I figured out how to get Bit Torrent Sync to sync music to my phone from my computer. It was just a matter of naming the folders a certain way. I also synced my picture collection to my SD card as well. That worked fine too.
However, my favorite music player (Player Pro) and my favorite picture viewer (Quick Pic) cannot see media on my SD card. Player Pro cannot see any MP3's and Quick Pic cannot see any pictures. I've been Googling for a couple of days, and I'm getting more frustrated. I find countless topics about how to write data to an SD card, but I can't find any good topics on how to READ data stored on an SD card. Both apps can't see a thing. I even tried Google Play Music (which I loathe and don't like using) and it can't see any of my music files on my SD card either.
It's almost as if the SD card is locked from reading. I read a lot of forum posts all over the Internet talking about being unable to write, but nothing about being unable to read.
Is there some magic to get these apps to see media on the SD card?
jlacroix82 said:
Hi guys,
I was previously using a Galaxy Nexus but exchanged it for an S3. The main deciding factor was because the S3 has support for SD cards. I have a lot of music, and I wanted to benefit from more storage than the Galaxy Nexus had built in.
I immediately had trouble copying data to my SD card, but after some google searching I figured out how to get Bit Torrent Sync to sync music to my phone from my computer. It was just a matter of naming the folders a certain way. I also synced my picture collection to my SD card as well. That worked fine too.
However, my favorite music player (Player Pro) and my favorite picture viewer (Quick Pic) cannot see media on my SD card. Player Pro cannot see any MP3's and Quick Pic cannot see any pictures. I've been Googling for a couple of days, and I'm getting more frustrated. I find countless topics about how to write data to an SD card, but I can't find any good topics on how to READ data stored on an SD card. Both apps can't see a thing. I even tried Google Play Music (which I loathe and don't like using) and it can't see any of my music files on my SD card either.
It's almost as if the SD card is locked from reading. I read a lot of forum posts all over the Internet talking about being unable to write, but nothing about being unable to read.
Is there some magic to get these apps to see media on the SD card?
Click to expand...
Click to collapse
Download any file manager from Playstore. I like "Es File Explorer". It's free and very good. And see manually if the MP3's are in the directory where you want them to be. :angel:
GeekyDroid said:
Download any file manager from Playstore. I like "Es File Explorer". It's free and very good. And see manually if the MP3's are in the directory where you want them to be. :angel:
Click to expand...
Click to collapse
Yes, I've already confirmed that the files are definitely there.
jlacroix82 said:
Yes, I've already confirmed that the files are definitely there.
Click to expand...
Click to collapse
Are they in MP3 format?
Well, I don't even understand. Try to tap on them and start through ES File Explorer manually. They should start playing.
What kind of SD card? What format is it in? If you go into Settings / Storage - does it display your SD card there? If you plug the phone back to the PC, can you play MP3s and see your pictures through the computers media players?
Thanks for your reply. Yes, MP3 format and yes, they do start playing if I tap individual files. It's just that apps can't find media on the sd card. I've read that kit kat changed the way apps access sd cards, so I'm wondering if that's why I'm having problems?
jlacroix82 said:
Thanks for your reply. Yes, MP3 format and yes, they do start playing if I tap individual files. It's just that apps can't find media on the sd card. I've read that kit kat changed the way apps access sd cards, so I'm wondering if that's why I'm having problems?
Click to expand...
Click to collapse
If you are rooted, then that is an easy fix.
The other way to test this is to use the built in Music player from Samsung. If it reads all the MP3s, then it's probably the SD card issue.
es0tericcha0s said:
If you are rooted, then that is an easy fix.
The other way to test this is to use the built in Music player from Samsung. If it reads all the MP3s, then it's probably the SD card issue.
Click to expand...
Click to collapse
The stock music player doesn't see music either. I thought about rooting my phone, but it seems like all the instructions are for Windows. I don't have a Windows computer, I'm all Linux (even at work). I'd rather not install Windows just to root my phone if I don't have to.
jlacroix82 said:
The stock music player doesn't see music either. I thought about rooting my phone, but it seems like all the instructions are for Windows. I don't have a Windows computer, I'm all Linux (even at work). I'd rather not install Windows just to root my phone if I don't have to.
Click to expand...
Click to collapse
Best bet is towelroot. I had the same issue with player pro with it not playing them because even though they are in mp3 format it told me they weren't
Sent from my SCH-I535 using Xparent ICS Tapatalk 2
ShapesBlue said:
Best bet is towelroot. I had the same issue with player pro with it not playing them because even though they are in mp3 format it told me they weren't
Sent from my SCH-I535 using Xparent ICS Tapatalk 2
Click to expand...
Click to collapse
Thank you so much! The issue is now solved!
Here is what the problem was. Kit Kat prevents apps from not only writing to sd cards, but reading from them as well. Each app can only read and write to their own specific folder on the sd card. In my case, I was using Bit Torrent Sync to handle syncing music from my PC to my phone (as I always have) and in order to get Bit Torrent Sync to work, I had to set it up in the following folder on the sd card:
Android/data/com.bittorrent.sync/music
The problem was, that Kit Kat prevented all my media apps from scanning that folder, since it enforces it to belong to Bit Torrent Sync, and will not allow another app to even touch it. I have no idea why ES File Explorer was able to open it and play music from within that folder. Perhaps it bypasses Kit Kat's restriction somehow.
So, I used towelroot as mentioned above and installed SuperSU, then, I downloaded and installed the sdcard fix from the play store and ran it.
After running the sd card fix, it said it enabled normal sd card usage. But it STILL didn't work. But after rebooting my phone, all my media apps (including Player Pro) immediately started seeing my media and everything seems to be back to normal!
If Google patches Android to prevent this fix from working in the future, I am officially done with this platform. There's no excuse for someone to have to go to this extreme just to get something as simple MP3's seen by a music playing app. I can understand the security improvement of this, but they shouldn't be preventing normal usage of a device.
Thanks so much, I appreciate the help! I hope my steps above helps someone else.
I am in urgent need of help. I have a non-rooted Mate 20 Pro with a nano memory card. Today I noticed all my photos and videos are gone from the memory card.
All the folders are still there just empty, all my files and music is still there just my photos and videos are not.
I tried connecting it to a computer and the same thing. Empty folders,
I'm not sure what happened as they were all there earlier. I didn't use my phone or do anything out of the ordinary for this to happen.
Im on EMUI 10 currently. I took the memory card out and downgraded back to 9.1 to see if the software was the issue but same thing.
I also tried opening the files in different apps to see if they would show up but nothing.
My memory card still shows the same amount of memory being used as it did before.
I also tried to unhide folders, look into the safe but nothing!
At this point I am quite upset
Any help would be greatly appreciated!
Nefelibatax said:
I am in urgent need of help. I have a non-rooted Mate 20 Pro with a nano memory card. Today I noticed all my photos and videos are gone from the memory card.
All the folders are still there just empty, all my files and music is still there just my photos and videos are not.
I tried connecting it to a computer and the same thing. Empty folders,
I'm not sure what happened as they were all there earlier. I didn't use my phone or do anything out of the ordinary for this to happen.
Im on EMUI 10 currently. I took the memory card out and downgraded back to 9.1 to see if the software was the issue but same thing.
I also tried opening the files in different apps to see if they would show up but nothing.
My memory card still shows the same amount of memory being used as it did before.
I also tried to unhide folders, look into the safe but nothing!
At this point I am quite upset
Any help would be greatly appreciated!
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Click to collapse
It is probably the most obvious assume you have rebooted?
Have you mistakenly ejected the card? If not try ejecting from settings and reinsert.
Are you using stock gallery viewer? Does it need update?
These are the most common/obvious actions, don't have anything else to add if tried and didn't work.
zolaisugly said:
It is probably the most obvious assume you have rebooted?
Have you mistakenly ejected the card? If not try ejecting from settings and reinsert.
Are you using stock gallery viewer? Does it need update?
These are the most common/obvious actions, don't have anything else to add if tried and didn't work.
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Click to collapse
Yes, I have rebooted. I even unmounted it and reset the phone then put it back in and nothing.
I am using stock gallery, I believe it's already updated.
Weirdly all my files and music are still there along with the folders. Just my pictures and videos are gone. I looked to see if they were hidden but they're not. They won't show on the computer either.
I'm not sure what could have possibly happened. They were there in the morning and then they disappeared. I didn't take the card out or anything.
Are there apps that could somehow erase all your photos and videos if you install them. I can't think of anything else it could have been. I've never had any problems until now.
The newest thing I have done is update do EMUI 10 but even after the update everything was still there until the other day when they just disappeared on me.
Do you use Google Photos App? If Yes, see if you can find the missing photos and video with in Google Photos. Google Photos once uploaded will remove the local storage.
sajokj said:
Do you use Google Photos App? If Yes, see if you can find the missing photos and video with in Google Photos. Google Photos once uploaded will remove the local storage.
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I checked. They weren't synched. I'm guessing there's nothing I can do. It's just weird altogether.
Connect to PC and check the Memory card folder to see whether contents are there or not?
iAbhishekh said:
Connect to PC and check the Memory card folder to see whether contents are there or not?
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I tried. Nothing. There are some .hidden or .outside files in some of the folders. I tried to set it to show hidden files just in case but it still didn't pop up.
I'm going to try getting a nano card reader to see if maybe the phone is somehow doing something to the card. In the meantime I'm no longer using so no more damage gets done just in case.
Try sd card recovery, either on phone or on pc.
zolaisugly said:
Try sd card recovery, either on phone or on pc.
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Click to collapse
Yes, that's my next step once my nm card reader comes in.
Also thank you to everyone who tried to help out, I really appreciate it!