Hi,
since my phone was stolen 1 day before my trip to the US, I had to buy another one in California. I asked at the T-Mobile Shop if I could use the HTC HD2 in Germany and they said yes - I just have to wait 6 Weeks and request a unlock code. Now that I am back in Germany, I can't get a Connection with my O2-SIM card. Even with the T-Mobile SIM-Card there is no reception. I tried everything, AutoData Config, Connection Config.
When I click on Set Networks I get a list of all the German Providers (o2, T-Mobile, E-Plus, Vodafone), so the phone actually has reception, but cannot connect. When I click on "Find Network" it says "Cannot register on selected network. Choose another network, or disconnect your data connection and try again".
Is there anything I can do?
Thank you so much for help!
Alex
I don't know what to do... it finds all the networks but I can't connect.
Maybe I should try to flash another Radio?
I have now:
R 2.10.50.26
G 15.39.50.07U
D 2 Energy
Are your Network Type and Band Fequency set to Auto?
fred_up said:
Are your Network Type and Band Fequency set to Auto?
Click to expand...
Click to collapse
Yes, did that! And tried to set the Europe- Types (GSM & 900-1800)
So, now I found something interesting. My original SIM Card from California T-Mobile can't connect to Networks, My ne O2-Sim-Card can't connect to any network either (but they can be found). But another FONIC SIM card (prepaid, germany) can connect to all networks!
I don't understand this...
Have you tried your O2 Sim Card in another working phone?
Ok, now that hurts. Found the solution for my problem: it says in the letter "Before you can use your new SIM card, you have to activate it!" Haha... I was searching the Web for 4 1/2 hours just to find out everything is right and I just have to read...
Thanks so much.
haha thats epic
DN41
*beer* for you good sir... everyone has one of those days.
Related
Since I had less than a day to prepare my 8525 before leaving for Australia, I figured I'd pay www.imei-check.co.uk for their unlocking service so I could use My Precious down under. I read through the unlock instructions on this site, but couldn't verify a single person who'd used them with an 8525 and was not willing/able to be the guinea pig.
After arriving in Oz and popping in a SIM from Telestial, I could not find a network at all. Yes, Network selection was set to Automatic. When I clicked 'Find Network' it just ground away on 'Searching...' for many minutes (sometimes almost an hour) before reporting 'No Network.'
So I tried manually selecting a Network but everything listed is *outside* of Australia. Frustrating.
So then I went to the following stores and tried SIMs from all three:
- Vodafone
- Telstra
- Optus
None of the salespeople's SIMs could find a signal.
So yesterday I sent an Email to imei-check.co.uk complaining that the unlock did not work and I get this Email back (verbatim):
"Hello,
you are not correct. After unlocking you can use ANY sim card. NO ROM flashing is required. What is the error message you get when you try a different SIM card? For us it just sounds like YOU set the phone for FIXED network selection and when you try different SIM card now it can not find your fixed network. So please correct this wrong setting from you in your phone settings:
Start->Settings->Phone->Networks, select Automatic, press "OK" and wait 1 minute."
Does anybody else find that seriously offensive? Are their average customers really that stupid?
FWIW, I even contacted Telestial and then they informed me that their SIM (to connect with the 'JUST' network, if anyone's ever heard of that) was incompatible with my phone. Incompatible with a quad-band GSM HTC phone? Come on...
I knew I was going to be bleeding edge, but I really feel like nobody's interested in helping with this stupid phone...
Hi mate,
Where abouts in Australia are you? If you're in Melbourne, I'm happy to give you a hand to (a) check that it is unlocked and (b) if its not unlocked, unlock it for you using pof's tools.
Cheers
Kev
Fixed!
Here's what the knuckle-dragger at imei-check should have known:
http://wiki.xda-developers.com/index.php?pagename=Hermes_Registry
See the bit at the bottom about enabling the UMTS band tab.
what exactly is the issue than?
Cingular rom is perfectly compatible to Australian GSM and 3G networks. tested on Optus and Vodafone with great success. ROM tested: Cingular 1.31, 1.34.
Auto mode is just fine.
Hi All
Has anybody managed to get a 3 (Three network) SIM to work on an Orange SPV after SIM unlocking.
I would like to be able to use my other phone's SIM in the Hermes.
All advice appreciated.
Thanx in advance
Asif
Hermes - The Mother of All Mobiles
yes, it works fine
(uk)
Can you get full HSDPA speeds though?
My 3 SIM in my TyTn won't let me go above GPRS as its not my primary phone. So I'm paying for a service I can't use. I've spoken to their CS who basically said, no sorry, you've got to use that Nokia we sent you as your phone.
My T-Mobile SIM out of my 3G data card for my laptop works like a charm.
Guess which contract I'll be ripping up next month? Clue: its not the T-Mobile one.
I have put in a 3 PAYG SIM card and it worked, but I didn't test any calls.
What does happen though is the roaming triangle icon appears if you turn off 3G, which I guess is right because it's technically roaming on Orange (although the network name still says '3')
apparently most of the networks are distributing new sim cars for use with their 3g networks, and because of the upgrades, older sim cards wont work with newer services. my 3g service in the us wont work with an older US at&t card, and they had to give me a new one. so give 3 a call and ask them for a new sim card. say yours got broken or something, otherwise they may charge you. but ask first if they will give you one free first. good luck
nstefanelli
I think your problem might be that the 3 hsdpa service you are on is x series. I have asked in their shops about it, because it seems to be the best 3g deal, but they said its only compatible with a few phones made specifically for x series, eg n73. And it cant be used on other phoens because it is a sort of program embedden in the phones, rather then a homepage like vodafone live, which you can just link to.
Hope i have helped, and correct me if im worng
rory
Yesterday, during a conversation the phone lost the gsm network. There is no way to connect again, i tryed with different sim's. My X7500 is not cid locked, installed ap4 weeks ago with radio 1.57 and it worked fine till yesterday. When i enter in manual mode to search available networks it shows the list but i can't access to it, failing to register to network. All the sim's are ok because they work with other phones and i can access the sim through sim manager normally. I tryed to install radio 1.50 but nothing, gone back to 1.57 but nothing again. Tryed to hard reset but nothing. Flashed to ap5 beta but nothing. I don't know what i should do. Does anyone have an idea?? I need my phone again... thank you
I Have same problem.
But i get connection same time if i have phone on
tobicox said:
Yesterday, during a conversation the phone lost the gsm network. There is no way to connect again, i tryed with different sim's. My X7500 is not cid locked, installed ap4 weeks ago with radio 1.57 and it worked fine till yesterday. When i enter in manual mode to search available networks it shows the list but i can't access to it, failing to register to network. All the sim's are ok because they work with other phones and i can access the sim through sim manager normally. I tryed to install radio 1.50 but nothing, gone back to 1.57 but nothing again. Tryed to hard reset but nothing. Flashed to ap5 beta but nothing. I don't know what i should do. Does anyone have an idea?? I need my phone again... thank you
Click to expand...
Click to collapse
________________________________________________
What about the Wi-Fi and Bluetooth? Are they working? Did you check the Airplane Mode in Comm Manger if it was switched off and Phone was swiched on. Any AP memerbers will help you resolve your problem. Please note that the SIM card must be removed from your device before doing any upgarde (AP4, AP5, AP3).
niceboyyy said:
________________________________________________
What about the Wi-Fi and Bluetooth? Are they working? Did you check the Airplane Mode in Comm Manger if it was switched off and Phone was swiched on. Any AP memerbers will help you resolve your problem. Please note that the SIM card must be removed from your device before doing any upgarde (AP4, AP5, AP3).
Click to expand...
Click to collapse
Wifi and Bluetooth are working ok. Airplane off and phone is on. I can see that the phone is always searching...but never finding network. As i wrote, the only way to see networks is searching in manual mode, but there is no way to access into the sim-home-network. Any ohter ideas?
tobicox said:
Wifi and Bluetooth are working ok. Airplane off and phone is on. I can see that the phone is always searching...but never finding network. As i wrote, the only way to see networks is searching in manual mode, but there is no way to access into the sim-home-network. Any ohter ideas?
Click to expand...
Click to collapse
90% of those problems are related to the operator's network security.
1) IMEI was checked as STOLEN one and is blacklisted
2) from your telephone were detected some "dangerous" actions
3) other...
I will suggest HTC service, if you buy the phone in Italy and you have all documents, use it without SIM as PDA and as car Navigator if you haven't
Police, even in Italy, is tracing stolen phone's activity via IMEI cell network registration (if the device is a big value device or if the IMEI is involved in something "relevant")
If you have got it from "friends", ebay, .... is a well known problem
sergiopi said:
90% of those problems are related to the operator's network security.
1) IMEI was checked as STOLEN one and is blacklisted
2) from your telephone were detected some "dangerous" actions
3) other...
I will suggest HTC service, if you buy the phone in Italy and you have all documents, use it without SIM as PDA and as car Navigator if you haven't
Police, even in Italy, is tracing stolen phone's activity via IMEI cell network registration (if the device is a big value device or if the IMEI is involved in something "relevant")
If you have got it from "friends", ebay, .... is a well known problem
Click to expand...
Click to collapse
This is interesting. I bought my phone 14 months ago at Amazon.de in Germany and have regular invoice. Could it really be that someone have blacklistet my IMEI? Do you know where in Italy i can go to ask for it - mybe Police - before i send it to HTC service, i try to google. Thank you for the input.
tobicox said:
This is interesting. I bought my phone 14 months ago at Amazon.de in Germany and have regular invoice. Could it really be that someone have blacklistet my IMEI? Do you know where in Italy i can go to ask for it - mybe Police - before i send it to HTC service, i try to google. Thank you for the input.
Click to expand...
Click to collapse
First of all I will check the SIM. Just go to IL TELEFONINO store closest to you and ask for a SIM change. If the new one doesn't work too (and it works in another phone) , they will assist asking about TIM IMEI blacklist
sergiopi said:
First of all I will check the SIM. Just go to IL TELEFONINO store closest to you and ask for a SIM change. If the new one doesn't work too (and it works in another phone) , they will assist asking about TIM IMEI blacklist
Click to expand...
Click to collapse
I have a corporate Tim, working for a bank. I called 119 and they said that the Imei in not blacklistet, but they see just blacklistet Tim-branded-Imei. My x7500 is not branded at all. And my sim is working with other phones. In google i can't see any useful information.
In phone/menu/options/ Band tab – network type and band select both in Auto? Have you try to re-run Network Wizard?
tobicox said:
I have a corporate Tim, working for a bank. I called 119 and they said that the Imei in not blacklistet, but they see just blacklistet Tim-branded-Imei. My x7500 is not branded at all. And my sim is working with other phones. In google i can't see any useful information.
Click to expand...
Click to collapse
Try putting another TIM SIM in your X7500 (from your colleagues will be the best, just to be sure). If this works... change the SIM card. If doesn't.. service
sergiopi said:
Try putting another TIM SIM in your X7500 (from your colleagues will be the best, just to be sure). If this works... change the SIM card. If doesn't.. service
Click to expand...
Click to collapse
Yes i just tried, it doesn't work. Really think the only way is service....
But first i have to install orgininal German wm6 Rom and i have spl 3.5
If I have your situation, I will re-flash again and again same or different rom version.
Hope to clear some weak memory, same to radio rom as well.
With 3.5, make sure it is dead before hand-in. hehe
tobicox said:
But first i have to install original German wm6 Rom and i have spl 3.5
Click to expand...
Click to collapse
With "not TIM" ROM it works? If doesn't service is the only solution.
In this case ask to CMONEX, she can assist you in manually downgrading to 1.2 SPL
I can't believe it! I installed wm6 german rom for spl 3.5 installing again radio 1.50 and it's working! C'mon i just tryed radio 1.50 before.... maybe it's the combination wm6 and radio 1.50. can't understand this.
no not again. it worked for about 2 minutes. it's dead again
after flashing again and again and again .... working
thank you all for bringing ideas
Hi,
I have a question about the 3g network. Well recently i tried connecting to vodafone and noticed that there is no 3g icon on the status bar unlike from the orange network. My question is that if there is no 3g icon, does this mean i do not have the 3 g coverage ? I tried connecting to the net, i put on the right settings APN, proxy.... but in vain. all i get is the message that i have to enable mobile connections which in fact is already enabled.
Can anyone here clear my mind please. thanks.
P.S I have no problems with the orange network. 3 g, Hspda everything works fine and fast.
You need to make sure you have a 3G SIM card for Vodafone. If you just pulled one out of an older phone (especially one that did not have 3G) then the SIM is probably only good for 2G (GSM/GPRS). The 2G and 3G SIM cards look identical, but they have different information on them.
clobber said:
You need to make sure you have a 3G SIM card for Vodafone. If you just pulled one out of an older phone (especially one that did not have 3G) then the SIM is probably only good for 2G (GSM/GPRS). The 2G and 3G SIM cards look identical, but they have different information on them.
Click to expand...
Click to collapse
for sure it is a 3g simcard. on other phones, coverage and data connection works fine but on the hero....
But on the Orange network are you not using an Orange SIM? And on the Vodafone network using a Vodafone SIM?
Only other thing I can think of is Vodafone don't have 3G coverage at the exact location you are trying?
clobber said:
But on the Orange network are you not using an Orange SIM? And on the Vodafone network using a Vodafone SIM?
Only other thing I can think of is Vodafone don't have 3G coverage at the exact location you are trying?
Click to expand...
Click to collapse
well yes. i actually have two sims and 2 phones but i would have prefered to have the vodafone one on the hero. Vodafone do have the coverage cause my other phone do have the 3 g coverage.Cannot figure out where is the problem. Called the guys at vodafone and all they could tell me was that they do not have any settings for the phone, that they cannot help me cause they do not provide the pphone here.
Hmm....the APN setting and everything should be the same regardless of 2G or 3G data connectivity. Actually, that is something to check if you have not already. With the Vodafone SIM in your Hero when you go to Settings->Wireless Controls -> Mobile Network settings you might want to make sure "use only 2G networks" is not checked. Also make sure the Access Point Names is configured correctly. I don't know what they are for Vodafone, but a quick Google should tell you. Other than that, hmmm.........
clobber said:
Hmm....the APN setting and everything should be the same regardless of 2G or 3G data connectivity. Actually, that is something to check if you have not already. With the Vodafone SIM in your Hero when you go to Settings->Wireless Controls -> Mobile Network settings you might want to make sure "use only 2G networks" is not checked. Also make sure the Access Point Names is configured correctly. I don't know what they are for Vodafone, but a quick Google should tell you. Other than that, hmmm.........
Click to expand...
Click to collapse
Yep , i did everything right. still......
Try locking it in 3g mode. I have a rooted G1, you get to the menu by typing the following into the dialer:
*#4636#*
after entering that sequence it should goto a menu, pick the first item and scroll down and see if you can change from "CDMA preferred" to "CDMA only" or whatever your 3G equivalent is.
This is based off a G1 with a Hero ROM, so results may vary. Let me know if this works =)
Also make sure that you are switching over to the Vodafone APN settings. You can have the settings in correctly, but if you don't switch to that profile, then it will try using the Orange. This is the most common reason I have people in my store with data connection issues, they have the right settings, but didn't select the right profile.(I sell cell phone and cell phone accessories on a GSM network in the US, so I get a lot of unlocked phones in need of setup.)
Problem solved. A moderator could kindly please close this thread. thanks to all who helped. Cheers!!!
deeren said:
Problem solved. A moderator could kindly please close this thread. thanks to all who helped. Cheers!!!
Click to expand...
Click to collapse
Care to share what fixed it? For future reference if I do buy a Hero =)
southeastbeast said:
Care to share what fixed it? For future reference if I do buy a Hero =)
Click to expand...
Click to collapse
hi friend,
well there was nothing to fix as such. it was a misunderstanding.
One thing i came to know is that 3g will appear only is there is a data connection ...and if your apn is set correctly.
and another thing that was resolved is that htc hero cannot connect to vodafone live here in romania because it is only possible through wap bla bla bla a lot of crap.
This was the answer of vodafone representant: For the moment, the service vodafone live we provide cannot be accessed through new handsets with new browsers such as n97,iphone htc magic...
Hi folks, can anyone please help me with this problem?
My brother in law has asked me to look at his S740. He has tried several o2 SIM cards (UK) in this phone but always gets told there is no signal.
Not only that, but there is a symbol where the strength meter should be that isn't documented in the user guide.
He has also tried my o2 (3G) sim and a Vodafone sim, both UK.
Any advice gratefully recieved. We have tried several hard resets also.
Thanks
This means it's looking for signal. My guess: Still SIM-locked?
.-ombre-.
Jerry-S said:
Hi folks, can anyone please help me with this problem?
My brother in law has asked me to look at his S740. He has tried several o2 SIM cards (UK) in this phone but always gets told there is no signal.
Not only that, but there is a symbol where the strength meter should be that isn't documented in the user guide.
He has also tried my o2 (3G) sim and a Vodafone sim, both UK.
Any advice gratefully recieved. We have tried several hard resets also.
Thanks
Click to expand...
Click to collapse
Not sure if it's SIM locked as there is a menu to select which carrier to use.
It reads the SIM correctly and sets it all up for o2, but just doesnt get any signal.
Does anyone know where the GSM antenna is on these? Maybe its a bad connection.
UPDATE:
I've had a mail back from HTC that recommends I send it in for repair, lol.
Now do I take it they are robbing buggers or do I take it that the icon is an indicator of a hardware fault??
Hmmmm, dilemma. lol
Are there any more suggestions on what it may be?
Has anyone successfully taken one of these apart?
it may be because of a hardware error...try to connect to a wifi network...if it impossible to find a wifi network then it is due to a harware problem.Most likely because the FR coaxial cable is out of its possision...download the service manual and see how to fix it.
sasiskas said:
it may be because of a hardware error...try to connect to a wifi network...if it impossible to find a wifi network then it is due to a harware problem.Most likely because the FR coaxial cable is out of its possision...download the service manual and see how to fix it.
Click to expand...
Click to collapse
Hi sasiskas, it conects fine to my wireless network at home. I take it from your response that the cable serves a double purpose.
I downloaded the service manual so I could take a look, but only got as far as removing the 4 screws at the back. lol, I couldn't figure out how to get it off, lol
I'm still stuck at the assumption that it is indeed SIM locked, and so will try to find a suitable card to try out.
Jerry-S said:
Hi sasiskas, it conects fine to my wireless network at home. I take it from your response that the cable serves a double purpose.
I downloaded the service manual so I could take a look, but only got as far as removing the 4 screws at the back. lol, I couldn't figure out how to get it off, lol
I'm still stuck at the assumption that it is indeed SIM locked, and so will try to find a suitable card to try out.
Click to expand...
Click to collapse
Try contacting with your phone's provider (shop,e-bay seller whoever it is) and ask him details about the sim.Good luck.
hey
im getting the same issue on my girlfriends rose
the hardspl is out now and i have tried to flash the rom to see if this helps but nothing as of yet, it could be the radio rom its self as i have a touch pro and when i first got it it was the same till i flashed a cooked rom onto it, its now working fine for me,
if i find out how to fix this i will leave ya a post
stone81 said:
hey
im getting the same issue on my girlfriends rose
the hardspl is out now and i have tried to flash the rom to see if this helps but nothing as of yet, it could be the radio rom its self as i have a touch pro and when i first got it it was the same till i flashed a cooked rom onto it, its now working fine for me,
if i find out how to fix this i will leave ya a post
Click to expand...
Click to collapse
Thanks. I have tried the same but just keep getting a vender ID, (lol spelling), error.
I would appreciate any input whether you have success or not, it just may spark an idea off.
I cant get in touch with any sales or provider as it was gifted to my bro in law. He's not that bothered about it but would like to have it working if he can.
Thanks folks.
Hey! I think I know the solution to your problem...I had exactly the same problem when I hardReseted my phone.
Go to "Start-settings-Phone-Band Select"
and then select
1.Network type : Auto
2.Band Type : "Euro" if you live in Europe, "US" if you live in USA , or "Japan" if you live in Japan.
Good luck...Let us know if it worked!
sasiskas said:
Hey! I think I know the solution to your problem...I had exactly the same problem when I hardReseted my phone.
Go to "Start-settings-Phone-Band Select"
and then select
1.Network type : Auto
2.Band Type : "Euro" if you live in Europe, "US" if you live in USA , or "Japan" if you live in Japan.
Good luck...Let us know if it worked!
Click to expand...
Click to collapse
Yes that is a good suggestion because the phone will display that icon if it can't find a *usable* network, be it that the SIM doesn't allow it or if the bands don't match the selection on the phone or the bands are not usable by the phone hardware etc.
I would suggest downloading & running HTC Field Test (fieldtest.exe) with & without a SIM installed, with each network & band setting & see if it shows any towers or signal. (Normally you want Auto for both but you may not have that option or you might prefer to set to a KNOWN working band to conserve battery & minimize searching) If should show something even without SIM or with SIM lock because it's supposed to support emergency calls either way. If it shows signals with SIM but you still have same no service icon then it's likely SIM locked (although the phone should alert you to that fact) so odds are the phone hardware, rom or settings do not support whatever signals are available to you. (Btw if field test shows N/A for all the values you need to app unlock your phone)
Hope that helps.
Bill
can you share a link with HTC Field Test?Thnx
Search is your friend.
http://forum.xda-developers.com/showthread.php?t=393781
Hey all I'm having a very similar problem.
Had my HTC for some months now but in the past few days I've found that my network signal is becoming very unpredictable.
I'm also on O2 and I used to have a pretty contstant H (I presume HSDPA) connection.
Howeever im finding now the phone with go from H to 3G to GPRS to E to no signal in the course of 5 mines and round and round again!
Its very annoying as it means I cant make / received calls or texts fluently and even cut me off on a phone call too.
However usually on phone calls it will keep me connected ok till I hang up and then go to no signal.
I've checked the wireless and it is picking up networks..
Any other suggestions? I will try the field test tomorrow...
PS I know its not the network as my work blackberry is O2 and is not having this issue..
Cheers in advance!
Well, just to close my input on this thread.
I tried various ROM's available from this site and none worked.
I did try the band selection settings but still a no go.
I did have limited success but overall, nothing. The phone has now gone back to the person who asked me to look into it and to my knowledge he is going to sell it to one of these phone reclaim companies.
I did check and one place, I think through the post office, is offering £80 ish so not bad I suppose.
Anyway, thank you to all who have made suggestions and wotnot. Personally I'm still happy with an old Nokia 6300 and my Wizard (Mini-S)
Thanks folks.