Why can't I get JI6? - Vibrant Q&A, Help & Troubleshooting

So my friend bought a vibrant last week, and already received the JI6 update. I bought it 2 weeks after release, and I still haven't received it. All I've done is root my phone and put the battery icon (where it's the circle and has the percentage in it). Do I have to reset my whole phone to factory settings? I want this update bad cause I travel a lot and use the map frequently, but keep "searching for gps" or "rerouting". Please help????

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[Q] Vibrant warranty and replacement?

Hi everyone,
I recently began experiencing network issues on my Vibrant (would not work on 3G, only EDGE) which did not go away with any troubleshooting steps.
Yesterday, it crapped out completely and refused to connect to the network at all. No calls, no data, just a "Not Registered On Network" message. It wasn't the SIM card either.
I did a soft reset, hard reset, factory reset, and ended up flashing the latest Bionix rom (1.9?) with Voodoo and the whole deal. That still didn't work so I called T-mobile and requested they replace it under warranty.
So my questions are:
1) The phone is not only rooted, but flashed with Bionix 1.9 (JAC UV Voodoo). Will that cause problems with the warranty?
2) If yes, would flashing to a stock ROM fix that (disable Voodoo and restore from Odin)?
3) If the warranty is VOID, what will TMO do?
I asked the rep but she wasn't very helpful at all.
Thanks!
You coyld just delete everything on the phone all apk all apps and send it in all there going to so is reinstall there info when you send it back I don't think that they communicate with eachother about stuff like that if they did customer service would know more about flashing roms and actually be able to help more when something gos wrong other than a series of resets
The guy on the couch
I would flash it back to stock via odin... why take the risk they might say something. Its easy takes and takes next to no time to do.
SykesAT said:
I would flash it back to stock via odin... why take the risk they might say something. Its easy takes and takes next to no time to do.
Click to expand...
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That's what I'm thinking too. I'm going to do that. Does that clear root though?
@willsnews, I'll try that too. I don't want any trace of my stuff on the phone anyway.
replacement phone
ezspassov ... mind sharing the status of your replacement? my tmo samsung vibrant (18 days old) crapped out on the 12th within 24 hours of receiving the JI6 update from tmo. phone will no longer boot. got it to boot a couple of times but all the apps force close even after a user data wipe (guessing it's a hardware problem). tmo was to express ship out a replacement but today the order status was changed to BACKORDERED! did you get your phone or is it also backordered?
ezspassov said:
That's what I'm thinking too. I'm going to do that. Does that clear root though?
@willsnews, I'll try that too. I don't want any trace of my stuff on the phone anyway.
Click to expand...
Click to collapse
Yes, flashing the stock rom through odin will remove any system traces of root. On the other hand, make sure your smart and delete any evidence manually through the file manager on your internal and external sd card. For example: Don't leave a bunch of zip files lying around named "Root", "Bionix rom", etc....Be smart...
s00thsayer said:
ezspassov ... mind sharing the status of your replacement? my tmo samsung vibrant (18 days old) crapped out on the 12th within 24 hours of receiving the JI6 update from tmo. phone will no longer boot. got it to boot a couple of times but all the apps force close even after a user data wipe (guessing it's a hardware problem). tmo was to express ship out a replacement but today the order status was changed to BACKORDERED! did you get your phone or is it also backordered?
Click to expand...
Click to collapse
That's crazy because I am having the same issue actually. I had to order a new one.
Anyway, the loyalty rep assured me it would be easier for me to just do a warranty exchange (and assured me it would be brand new, which I doubt very much but eh whatever) instead of of sending back this one and doing a whole new order and waiting long times for my account to be credited and all this crap.... anyway I went along with it. Well I called today to get the tracking number cause she told me to and found out it was on backorder. Hoping it isn't on backorder for to long cause I want to get to enjoy my phone fully.
I asked if I could just send this phone back, they could cancel the exchange, and then place a new order (the backorder is only for exchanges they told me) that way I know for sure I am receiving a new phone cause I am still under the 14 day buyers remorse period but after a 20 minute wait, yes 20 minutes, they came back and said they couldn't place the order at all (I was going to pay with my cc).
So I said eh whatever just go ahead with the exchange in hopes that it won't be to long before they come. I know the rep told me they've been on backorder since the 13th, smh.
So..
So what if I had flashed nero beta 2 and the phones rooted and not only can I not enter clockwork recovery anymore but my phone isn't recognized on the USB ports so I can't Odin back to stock. I get the "USB device not recognized" even though I've manually installed all samsung vibrant drivers. How would I go about erasing all the data now? Any help would be great cause I'm not sure what I can do with the phone now.

[Q] GT-I9000M from Bell: weird replacement phone (Look like a prototype) can't update

Hi Everybody.
Little weird story for you and a question at the end
I'm one of the choosen Canadian Samsung Mob!lers and as a Mob!lers I Won a GT-I9000M from bell.
Since I got the phone (August 26 2010), The battery was really bad. I mean 2-3 charge a day!!!....Spoke with Samsung Many time (Well those in charge of the Mob!lers program) and finaly 3 weeks ago They told me they will ship me a new phone. (everything has been done internally without Bell assistance)
Then, a week later I receive a replacement phone and here's what is weird.
Instead of the "Galaxy S" branding on the back cover in the bottom, I Got "With Google" in the middle and Samsung on the bottom of the back cover.
That's not all. Instead of the QR code on the bottom right of the battery I got "G7" and the battery fabrication date was 2010-5-30...Phone had been released in the middle of August and my actual battery say it has been done on 2010-08-11 (like 2 weeks before I got the phone).
When I charged the new phone I discovered It was used. Even have an SD card inside it. On the SD card was a 9 sec video where I could see the user trying the Camera option while in a kind of Samsung meeting. I could see on the table in front of him the phone box and it's way different than Bell final box (huge and white instead of Black and Small)
But there is more to it....
When trying to update the new phone with Kies I got the following message
Model Name: GT-I9000M
Current Version: PDA:JG9/Phone:JG9/CSC:JG9
This Device's Version Cannot be updated
I found on some website that it's a wrong translation for "there are no update at this time"...
But If I plus my current phone that is up to date I got this message:
Model Name: GT-I9000M
Current Version: PDA:JH2/Phone:JH2/CSC:JH2
The lastest version is already installed on connected device.
So there is a message for up to date devices.....
I Feel I have kind of a Demo Phone for the Bell Network before they Launch the phone to Mass Market. Kind of an internal Test phone....
It's been 2 weeks now since I got the phone and on the first day I wrote to Samsung about the phone I got and all the problem....still without news....
So 2 things here:
1) Do you know what kind of phone I got? BTW IMEI 353285040007270/03
2) Do you have an idea hot to bypass kies message to upgrade it anyway?

Just bought a Droid Razr and after a failed update it's stuck in a limbo! :(

yes I am a noob. please excuse my noob language or lack of.
My droid razr was installing an automatic update, made an error and then failed ultimately. It happened over night, so I wasn't even paying attention to it. This morning it was stuck with no service, no data, nothing. I tried turning it off and then back on, putting airplane mode on and then off. No luck. I then did a factory reset. Now it just says "please wait, this may take a few minutes." It does not change. I waited as long as the batter would stay charged. Still nothing.
I also tried re activating it on the verizon wireless website. No luck.
Take it to verizon, its covered under warranty
Sent from my Touchpad using Tapatalk
I bought it from a friend who got it for free. It was brand new and hadn't even been opened. I activated it yesterday and it worked perfectly. The the auto update came along.
I don't think it is under warranty since I bought it from a friend.

[Q] galaxy s3 no longer connects to 4g. 3g not staying connected! HELP!

I bought my s3 in March of this year, and everything was working just fine until May. It's an awsome phone and I love it. However, since May, my phone no longer connects to 4g EVER and the 3g comes and goes and never stays connected for more than 10 minutes while in use. I've NEVER even come CLOSE to reaching my plans provided 2.5GB of data, so I know that's not the issue. The phone has never been dropped, or wet, as I am always very delicate with my phones. I have never placed it too close to the TV...
I contacted Boost mobile. They gave me a long list of things to try. I have tried EVERYTHING: making sure the mobile networks is checked, preferred network setting CDMA/LTE, soft reset, clear browser cache, update PRL, profile update, software update, firmware update, ##72786#, and even did a factory reset. Nothing helped. Boost said there was nothing else they could do for me, and that I needed to contact samsung.
Samsung said the only way for them to find the problem is for me to send them my phone, and wait 2 to 4 weeks for them to revise it and send it back. That's not an option as I need my phone monday through friday for my job. (UPDATE: I got so irritated with this problem that I went ahead and bought an LG Volt, since I didn't have the money to buy another galaxy. It's nice but I don't like it as much. I'm still afraid to send the Galaxy into Samsung. They have expressed to me that if they can't find an issue(just my luck), or if they find the issue to be my fault(IE I put the phone too close to a credit card magnet or some dumb crap like that), then they will charge me not only for the parts and labor, but for the return shipping... and we all know that they'll charge me way more than the phone is worth.
I was just wondering if anyone else has had this problem, and if there's anyway to fix it without having to send my phone in to samsung? I have been told, also, that I could try reflashing the phone to it's original firmware and software, but I am afraid of screwing the phone up since I've never done anything like that before.
Thanks!

Google System Update broke my Kyocera Brigadier

Verizon pushed out Google System Update to my phone several days ago. After a couple of hours phone rebooted and then hung at the Kyocera logo. Every 2 minutes it just buzzes. I've tried to turn it off and on but it does not respond. I went to Verizon and after looking at it they said I need a new phone. They won't replace it. I've had this phone for 5 months.
Is there anything that could be done to fix this?
thanks
Bump
gordydan said:
Verizon pushed out Google System Update to my phone several days ago. After a couple of hours phone rebooted and then hung at the Kyocera logo. Every 2 minutes it just buzzes. I've tried to turn it off and on but it does not respond. I went to Verizon and after looking at it they said I need a new phone. They won't replace it. I've had this phone for 5 months.
Is there anything that could be done to fix this?
thanks
Click to expand...
Click to collapse
Can anyone tell me if there is any way to restore this phone?
Same story here, nearly word for word. See my thread http://forum.xda-developers.com/android/help/bootlooping-lollipop-update-t3356756
I sent my phone to the Kyocera Repair Center in El Paso, Texas. They've had it for a couple of weeks now, no word on if they can repair it, or how much it will cost exactly. Their website has a pricing schedule that suggests it will be a reasonable fee, if they can do it. Here's the webpage to get the info you need to send it in, if you choose to go that route: https://www.kyoceramobile.com/support/repairs/united-states/faq/
thanks for taking the time to reply. If you don't mind, let me know if they fixit. I have a two year contract on that phone. Paying for nothing

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