So my district manager had me lag fix his phone a while back. I've reminded him NOT to accept OTA updates, and today he declined the update. However, he says that the phone said it only postponed the update and that it could possibly start automatically tomorrow?(unsure if this is possible, I hope not)
When i did the Lag fix I was unaware of the hardware locked problem some vibrants have and haven't yet determined if his is locked or not.
My question is, if he can successfully get into recovery mode will a master reset undo the lag fix safely????
He is unable to meet up with me for a couple days so I am unable to just un-hardware lock it and update him manually.
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So, I recently installed an ota patch from AT&T (apparently it was supposed to make the gps more accurate or something?). Since then I noticed that my battery started draining very quickly, so I entered 'top' in a terminal and found out there was a process called 'applypatch' taking up 50% of the cpu.I can't use 'killall applypatch' because it's a root process, and apparently the update also got rid of my root.
I've already tried a factory reset, but that didn't seem to help. Also, I doubt it's still installing the patch, because I left it on all of last night and it's still going at it. The bootloader is still locked, so If possible I'd like to avoid messing with that. This is my only GSM compatible phone, and I paid a lot for it.
Should I just try rooting it again and try killing the process, or do you guys have any other ideas?
Thanks!
kratanuva said:
So, I recently installed an ota patch from AT&T (apparently it was supposed to make the gps more accurate or something?). Since then I noticed that my battery started draining very quickly, so I entered 'top' in a terminal and found out there was a process called 'applypatch' taking up 50% of the cpu.I can't use 'killall applypatch' because it's a root process, and apparently the update also got rid of my root.
I've already tried a factory reset, but that didn't seem to help. Also, I doubt it's still installing the patch, because I left it on all of last night and it's still going at it. The bootloader is still locked, so If possible I'd like to avoid messing with that. This is my only GSM compatible phone, and I paid a lot for it.
Should I just try rooting it again and try killing the process, or do you guys have any other ideas?
Thanks!
Click to expand...
Click to collapse
You are not the only one with that problem. I have the exact same issue. Process chewing up the CPU and if you kill it the process comes right back. Hopefully someone has a good answer as to how to fix it. I actually have 2 of the phones and one is rooted, second one is not. The unrooted phone does not have the same issue as the rooted phone.
I'm having the same problem with my Atrix. Phone is stock and unrooted. Never had an issue until I installed the latest update.
Well I got a response back from Motorola about the issue. These were their recommendations.
1. Reboot phone. Duh....
2. Uninstall any apps that you installed when the problem started. Uh, it was the OTA update... Cannot be uninstalled I do not think.
3. Clear Cache partition from Fastboot menu. That did not do anything.
4. Factory reset the phone. I hate doing that. Doubt it fixes anything but I will do it anyway.
I asked them about option 5 if 1-4 did nothing and he said call and talk to support.
Just an update...
Maybe someone knows how to just kill the process. It is obviously doing nothing as the phone is already updated to 4.5.145 according to the phone info.
I've just had a quick look around about the 'apply patch' process. Not that it helps you but this problem has been ongoing since at least android 1.6!!! Unfortunately solutions to the problem were few and far between - the main one would be to roll back the update you received (if you can).
Rooting and then trying to find the process and freezing the 'apply patch' process is another (again, I didn't find much about how to do that) as is unlocking the bootloader and putting installing a custom rom is another option for you. I know you don't feel comfy unlocking your bootloader but it isn't as bad as it sounds.
If you do decide to go the unlocking way then there are guides on here which will help you.
Edit: just seen this over in the 'general' section http://forum.xda-developers.com/showthread.php?t=2145316 ... the very same problem you are having.
Ok, just to hopefully keep this going I have tried these additional steps.
Root phone.
Unroot phone
Re-root phone
Try multiple startup program apps to kill it, none show anything besides installed apps.
None work. applypatch still taking 49% cpu
Maybe there is a way to edit androids startup config file to make it stop? Not a Linux/android guy so hopefully someone smarter than me has the answer to that.
If you've rooted the phone, you might as well have deleted or renamed that program... That's what I would do.
Same problem with my Atrix........I've been following this thread and have found a temp fix that works for me. I say temp as the applypatch process will show up again on reboot
1.) Gain Root Access
2.) Download OS Monitor from PlayStore (this will show you all processes running on Android OS)
3.) Run OS Monitor ...."applypatch" should be at the top of the list with a high Load % (Note: Under Settings enable ROOT mode)
4.) Long press on applypatch process and select kill process and allow superuser/root access...should terminate
This has been working for me so far so I signed up to share with you all.....hope it helps.
And heres to hoping for a more permanent:good: solution to this issue
I am having an issue with updating via OTA with Verizon. The OTA update came out a couple of weeks ago but I never received notice. When I went to search for it I got an error message, no matter where I was or whether it was on 3g, 4g or wifi. The message states "service unavailable". My service is working fine and I can use the internet without any issues. I called Verizon and they didn't know what was causing it but they did confirm I have an update available. I have powered off, taken out the battery cleared cache, tried to update manually with ODIN (which failed) and have come to my wits end. I am trying to avoid factory resetting the device and having to wait for all my apps to be reinstalled. I have rooted several devices before but don't want to do that this time.
Does anyone have a suggestion to help me accept the OTA from Verizon? Again, I am locked and unrooted running everything stock.
Thanks for your help!
Hello all, I'm having a slight problem, I noticed that AT&T keeps trying to roll-out a new software update, however, my Galaxy S6 Active will download it fine, and then when trying to install the update I get prompted with the message "The install cannot be completed".
I thought at first this must be due to an application that I had disabled, but unfortunately it was not the case as I enabled every blocked app, and yet I still got the same error.
8 files still remain disabled even though I tell Debloater to "unblock" all and they include the following (I have tried countless times to enable these files with no luck):
ContainerAgent2.apk
EmergencyLauncher.apk
KnoxBBCProvider.apk
KnoxKeyguard.apk
KnoxShortcuts.apk
KnoxSwitcher.apk
KnoxTrustAgent.apk
KnoxVerifier.apk
I even performed a hard factory data reset, and these apps still remained blocked. I just want to be able to receive OTA software updates. Any ideas on what I can do? Thanks.
Install the original firmware via Odin.
DarthVayda said:
Hello all, I'm having a slight problem, I noticed that AT&T keeps trying to roll-out a new software update, however, my Galaxy S6 Active will download it fine, and then when trying to install the update I get prompted with the message "The install cannot be completed".
I thought at first this must be due to an application that I had disabled, but unfortunately it was not the case as I enabled every blocked app, and yet I still got the same error.
8 files still remain disabled even though I tell Debloater to "unblock" all and they include the following (I have tried countless times to enable these files with no luck):
ContainerAgent2.apk
EmergencyLauncher.apk
KnoxBBCProvider.apk
KnoxKeyguard.apk
KnoxShortcuts.apk
KnoxSwitcher.apk
KnoxTrustAgent.apk
KnoxVerifier.apk
I even performed a hard factory data reset, and these apps still remained blocked. I just want to be able to receive OTA software updates. Any ideas on what I can do? Thanks.
Click to expand...
Click to collapse
Hi,
Have you found a solution? what you have to able to OTA update works?
tks!
Hey all,
My phone updated today and ever since I cannot move past the initial lock screen. When unlocked, the UI appears to crash and send me back to the lock screen. My pin code works for turning the phone off, restarting the phone and putting it into emergency mode, which indicates some sort of UI crash.
Because this is a new account I can't post a link to a video of the issue directly, but the YouTube video code is: 8ZhlH-Tt-NU
I have tried the standard fixes like wiping the cache partition and booting into safe mode, but these don't seem to make any difference. Unfortunately I never logged into my Samsung account on this device, so their 'Find My Mobile' service is not an option. I am however signed into my Google account on the device and it does have wifi/network enabled.
The phone is running PPR1.180610.011/G965FXXU2CSA8
On the phones internal memory is a bunch of photos from a recent trip to Japan, I'm a fool for not backing these up sooner but I would hate to lose them.
Has anybody experienced anything like this before, and is there any way for me to get back into the phone, or atleast recover the photos that I took?
Thanks!
Edit:
One potential route out of this I can see is sideloading the same or a subsequent OTA update using ADB to hopefully fix the issue. Unfortunately despite some digging I can't find any updates that will allow installation from: PPR1.180610.011/G965FXXU2CSA8
If anybody has any information on this specific firmware version (Is it beta 3? beta 4? ect.), its installation path and where files relating to it may be listed/hosted it would be appreciated. Also how disasterous would it be to take a mismatched OTA upgrade and modify the metadata to allow it to be sideloaded onto the phone? I assume this would almost certainly break the OS completely but I'm not too sure.
You can try to flash your firmware again with ODIN, but with the HOME_CSC (Important!)
profi_fahrer said:
You can try to flash your firmware again with ODIN, but with the HOME_CSC (Important!)
Click to expand...
Click to collapse
Thanks for the reply Profi I had no idea using HOME_CSC would retain user data. I have tried flashing a few different versions of Pie (wish HOME_CSC) using Odin but with no luck, every time the phone boots I have the same problem. Do you know if there is a sure way to downgrade to Oreo while retaining user data? I have seen a few posts of people attemping this and getting stuck in bootloops, eventually requrining them to factory reset.
To give a final update on this. I attempted the Oreo downgrade, upon reboot the phone was stuck in a bootloop so I updated to Pie again. When the phone booted I tried the pin code as quickly as I could, and after some glitchy graphics on the screen it unlocked. From here I turn on the stay awake while plugged in feature in the developer options and managed to transfer all my data over to PC.
I don't believe it was the firmware changes that actually made any difference, because any further attempts to put my pin in, to remove the pin code for example, failed and cause the same crashing behaviour.
All data is recovered, I have factory reset the phone and all appears to be behaving as normal again. If anybody stumbles upon this with the same issue, all hope is not lost, but unfortunately I was unable to determine a realiable way to overcome it. It seems in this case it was just dumb luck.
Thanks for the assistance.
Hi all,
Last night my phone started to randomly reboot itself, even in Safe Mode! It's now to the point where I can't even login -- I enter my pin, the 'Phone is starting' overlay shows for a while, and then it suddenly reboots. I haven't installed a new app for at least 2 weeks at this point, and the reboot was happening before I updated my apps. After updating, things seemed to get worse maybe?
Is there any way I can salvage my phone or do I have to hard factory reset via hardware buttons?
Its called bootloop. you need to flash your phone to fix this problem and flashing can fix all the software issues of your device.
I was afraid of that... Just a bit worrying that it happened randomly when running stock.
Ok, thanks!
I had same issue when ran android 9 in 2019, however, I fix this issue by doing a clean flash. Yes, you will lose everything, so make sure you do a backup via google.
Tom_usborne said:
Its called bootloop. you need to flash your phone to fix this problem and flashing can fix all the software issues of your device.
Click to expand...
Click to collapse
If you didn't add an app or update that caused it either the boot load got corrupted or it's a hardware issue. The flash memory should not spontaneously get corrupted unless it's defective ie a hardware issue. However anything is possible... quantum physics.
More than likely it was a poorly written app or update that caused it. 3rd party launchers and power management apps are prime suspects. It may take a week or more to manifest its self as a boot loop. Any signs of system lagging or instability should be taken seriously as they are the only warnings you may get before a boot loop*.
A virus or rootkit** is another prime candidate.
Do a factory reset now. Be wary of which apps you load and avoid any updates until the system is know to be stable. Then add apps and updates one at a time. Updates many times aren't really needed.
Over a year ago I had 2 back to back boot loops on my Note 10+... yes, and 2 factory resets and full reloads.
The prime suspects were as I mentioned above. Neither one was reloaded after the 3red factory reset. A year latter that 3rd reload is still running fast and stable. Fun times
**if your Android version is 9 or above a factory reset will purge any virus or rootkit as long as you don't inadvertently reintroduce it. Be careful what apps you load and what you download.
If the Android version is 8 or below, they are suspectable to a nasty rootkit that requires a firmware reflash to purge. Pie and above are not.
1. For me, it was also itself rebooting, only while phone were in pocket / case. So do not use any of them (searched on reddit forum, was exactly same topic)
2. Maybe sim ejection tool is not correct be inside, don't often open and close it