Hello
so I spent over 3 about 5hour evenings at computer with searching, reading, reinstalling and I dont know what else while trying to eliminate this 85010014 error. God bless my beatifull girlfriend sitting by me and cooking cofee, without her I would jump of my skin.
On wiki pages you can read that 85XXXX... error are comming mostly from bad version or corrupted mapi32.dll. Well I found about 3 different mapi32.dlls /windows/system32/; /program files/common files/..... etc.) in my computer with different file size but same version descriptor !!! I asked even my friends with different OS versions (W2000, WXP) and different Office version (2000,XP,2003). Everybody had the /windows/system32/mapi32.dll in version 1.0.2536.0 but everybody with different size. Note, that no one is using or ever was using alternative email client.
Finally I found out that deleting the one in /windows/system32/ directory does no harm to Outlook 2003 - interesting isnt it ? But without mapi32.dll in /windows/system32/ directory will the activesync 4 installation (build 4343) not work.
So I came back to original (maybe from OS installation comming) mapi32.dll with size 112128 bytes. But this is not the problem. Active sync 4 still produced same error.
Reflashing PPC does no progress, the problem is really on the desktop as the application says. ScanPST for outlook.pst file will not help too. "detect and repair" function of Outlook 2003 - same, no help. Even choosing to "reinstall in the same manner" from office installation CD will not help, even it takes nearly 30 minuts of hard disk tyrania. Note, that I always had the "full" install of MS Office. Of course I always first uninstall active sync, then reinstall office, then install active sync again.
BUT - as I found - "reinstalling MS OFffice" is not the same as unistalling and installing again ! this really helped to solve the problem.
So here is step by step what I did.
1. backup Outlook.pst file (if default - /documents and setting/<user>/local settings/application data/microsoft/outlook.pst)
2. complete uninstall of ActiveSync, even deleting the directory (/program files/microsoft active sync)
3. complete uninstall of MS Office 2003
4. delete profiles (control panel/inbox)
5. full install Office 2003
6. full install Active Sync 4
7. run outlook, create profile, set up email account
8. run activesync without PPC in cradle
9. delete all devices from activesync
10. run activesync on PPC
11. delete all devices on PPC activesync
12. put PPC in cradle
13. establish connection
14. synchronise
15. it works !!!
NOTE:
dont run activesync before opening MS Outlook. In my case it always corrupts Outlook profile with doubling the Outlook folders and because of that corrupting the syndronisation procedure.
good luck to you !
T.H.
While this method may work, I think you will find my method for fixing this to be A LOT easier.
It's two steps, and it requires NO un-installing/re-installing.
http://forum.xda-developers.com/viewtopic.php?t=24184&highlight=85010014
siGGy method
Sorry,
but "detect and repair" did not work. I even do not and never had another email client. Maybe you just did not read all of my post.
thanks for your answer
T.
I read all of it, maybe read my post a bit more throughly. See where it says, "Even if you don't it's possible the outlook install got corrupted from another application"
So maybe you didn't read all of my post too
I've fixed 7 machines using this method. Most of them (6) didn't have any other e-mail clients installed.
I did something similar to that insanity 15 step method the 1st time it happened to me 2 week ago. Then I found the "detect and repair" fixed it.
I wonder what was different on your machine.
lol, Windows admins. uninstall/re-install. I'm glad I don't work on this O/S for a living.
I hope yours stays fixed permanently, I wouldn't want you to repeat all those steps again! What a PIA.
I'm sure more people will end up finding these posts, hopefully people get their systems fixed.
I solved my ActiveSync problem with Error 85010014.
I also run Eudora and Incredimail Plugin for Outlook on both PCs, Work and Home. Both are on XP Pro SP2 and when I installed ActiveSync 4.1 on my work PC without issue, I decided to attack my Home PC Outlook installation to see if I could resolve the issue.
So, At home:
Putting Outlook in Offline mode did not solve the problem.
I uninstalled ActiveSync 4.0 and installed ActiveSync 4.1 - No difference.
I backed up Outlook via 3rd party program to grab account settings as well as my 2GB pst file then ran Help->Detect and Repair... - reboot, no difference.
I then ran Control Panel -> Add or remove Programs -> Office 2003 and chose to modify my installation by adding or removing components. I unchecked Outlook and updated it to remove Outlook from my Office 2003 suite. Then returned to this option and re-checked Outlook to add it back to my Office 2003 Suite, CD-Rom in hand but updating, it did not ask for the Office 2003 Install CD-Rom... - Rebooted and connected - Bingo NO 85010014 error!
Support code 85010014 when syncing
Success! Re-install outlook is the only option... for me anyway.
I tried repairing outlook, no difference. Tried new partnerships etc, hard reset my XDA Exec and resync, no difference. Renamed all the mapi32 files I could find and repaired outlook, no difference. Ran the scanpst util, even fixed a problem, still wouldn't sync. Created a completely new pst file and put just 1 email in it (yes it was set to be the default mail delivery folder etc), it wouldn't even sync that 1 item.
So, as per foxnolds post, uncheck outlook in the add/remove programs bit, then re-check it and reinstall outlook, success! Didn't even have to uninstall activesync 4.0 and didn't lose any of my email profiles/settings as it picked them up again after the re-install.
What a palarver.
I am running XP sp2, Office 2003 small business edition, active sync 4.0 and windows mobile 5.0 on an XDA Exec.
My Archos 43 has problem connecting to company's exchange server. It always says something like "the exchange server requires security features your device does not support".
But my HTC Legend also with Android 2.2 has no problem at all, with exactly same setup.
Any reason?
Do you have a self-signed root certificate? I mean does your company installed its own Certification Authority? It could be the problem. You need to install the root CA certificate on the tablet in this case. Maybe the cartificate is already installed on the Legend.
Hi all, I'm having a serious syncing problem with the Exchange server of my Company. They have installed a level sha256 certificate by GoDaddy authority which is not recognized by the client in the HD2.
Therefore I installed the new certificates (.cer) via file explorer
but the result was that I am able to read the mails via OWA, but it is still impossible to sync with the client because of error 80072F17 (Unspported Digital Certificate installed. If you installed a digital certificate that supports wildcards from a certifying digital certificate provider, this certificate will install however using the certificate is not supported.)
Any chance to sort out, e.g. fixing the registry ?
Thanks a lot !
F
Hello
I have updated my Windows phone with the last build 10581. and I realized that there was an active SSH server. It is not part of the application I have installed.
evidenced its signature "SSH - 2.0 – MS_1.000"
On the other hand, I did not find information for me connected. default login/password or how to create an account.
have you notice that the SSH server was present on your Windows Phone?
do you have an idea or more info than me?
PS: I enabled the developer option on my phone
excused my English, I'm French.
Interesting, have you tried to connect to it?
Dear all,
i have problem with my Xperia XZ1 and company outlook. Outlook app on Sony Xperia XZ1 does not show certificate which has been delivered by MDM was Outlook app on Sony Xperia XZ1 does not show certificate whicyh has been delivered by MDM.
I try this, byt same resultm certificate not see choose outlook screen.
Allow the device has been enrolled in MDM and has received the user certificate profile, when logging into Outlook, the certificate is not listed.
1. Device has been factory reset multiple times with the same result
2. Device enrols OK into AirWatch (VMWare Workspace One)
3. Certificates are delivered and installed, and are a visible in phone Settings > Security
4. Outlook and Intune Company Portal apps are installed from the AirWatch App Catalog
5. User logs into Outlook (AD userID and password) but no certificate is listed (certificate is required by Azure/O365)
Supporting information
Device: Sony G8341 (Xperia XZ1)
Android version: 9.0.0
On all other mobile devices (Like samsung, Huawei... / android phones) thi working well without any problems.
Thanks
Robert