touch screen stops responding after device wake up Help - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

hi guys,
i'm having this really wierd problem just started couple of hours ago, ok so the problem is that when i reboot my phone and get into windows mobile or android everything works perfectly however as soon as i power off and wake up the phone the touch screen stops responding completely and the only way i see is to hard reset the phone again and i have no idea whats causing it i changed roms , changed radio and yet i still have this problem so someone please help me out, i don't no if the touch screen is messed up or what
because the touch responds perfectly the way it should when i reset my phone but after i power off the screen and wake up to the lock screen i can't unlock the phone b/c it won't respond to my touch after that
so please help out guys
thanks

hm... try hard-reseting the phone. but back up your data first using some backup software like sprite backup

Tried that as well no luck any other suggestion guys
Sent from my HTC HD2 using XDA App

I had the exact same problem, and I had to hard reset everytime, but as soon as I would press the end key it would be unresponsive. What I learned is that right after you hard reset you should only try waking pressing other keys than the end key and let it go to sleep by itself. Also did you use any EVO android builds, or Android at all, not sure if it's relevant, but that's where it all went wrong for me with the EVO build. I do find it quite odd that quite a few people are experiencing the same thing with the touchscreen and it also seems that there really isn't a solution to this. I had to send it in for a repair, and it got fixed pretty quick. Perhaps this needs to be investigated more.

i have same problem with my htc hd2
it is so annoying. i will send to repair service too..

hey i have the same problem too ! did you installed the new c0okies home tab ? because i did and after that it start it messing up.. well i did a thread yesterday about this.. the only responses i got was to send it back to repair. I just did not turn off the screen for nothing today during the whole school day it almost finisihed the whole day, it last it me about 6 hours without turning off the screen, otherwise the touchscreen becomes unresponsive.

Temporary fix/test
I just fixed it temporarily, i fixed it by taking off the battery cover and pressing down on the htc logo (below lcd) and pressure on both the front and back of the phone where the htc logo is.
if you do this and it fixes it, you most likely have a dodgy lcd/digitiser flex ribbon cable.

Related

Erratic touch screen? Please help!

I have a T-Mobile Pocket Phone Edition,
It's had a rough life but as kept going for over 3 years now.
For the last year I would have to realign the screen 2 or 3
times a week but over the last few months it keeps getting worse.
Sometimes the screen won't respond to anything anywhere,
then after I tap it a few times boom works fine.
Sometimes I'll tap on the “Ok” and the “Start menu” will activate.
Sometimes drawing a line up the center of the screen will end up
shooting all over the screen.
And sometime it will work perfectly!
I thought the problems were to erratic to be hardware so
I hard set after awhile it started again,
So I hard set and installed a different ROM after a coupe hours
the problem was back.
Also sometimes the align program will get stuck in a
loop that doesn't end.
I've searched but can't find an answer? Anyone have an idea?
I've already taken it a part once but couldn't see how to get
any further after I toke the back panel off? Please help!
WOW nobody? So no one was heard of this problem before?
Can anyone direct me to directions on taking apart the Wallaby?
Thanks <><
It's a problem with touch screen. You should check (and fix) it.
Maybe it is necessary to press well screen to the motherboard. (Sorry my english).
Ok, Can you tell me where that connection is?
Thanks
Toke everything apart, found the connection, cleaned everything (w/ screen wipe)
put it all back together. Still have the touch problem and now the backlight won't work!
I've found if I press the unit in my hand the touch panel works right,
I don't think it's a lose connection to the main board so I think it must be
one on the main board.
If anybody thinks they want it for parts let me know! :?

[Q] Freezing HD2 after lock

I know there are hundreds of threads and articles posted about HD2s freezing with the lock screen but this issue seems different to me. My problem is that whenever I lock the phone the touch screen will freeze entirely. I thought a work around may be to install a different lock screen. After installing that I can get past the lock screen but the touch screen still is not responsive. I have no idea what to do. I already did a hard reset and it still does it. I would like to add that it is completely consistent. It happens every time without fail. In order to even use the phone I have to pull the battery and I get one use out of it before it locks and I have to pull the battery again. Does anyone have any suggestions? I would really appreciate it..
Update: I flashed the original ROM to my phone and the freezing problem still exists.. I have no idea what to do at this point.
Update 2: Narrowed down the problem to being the physical "power/end/lock" button. If I slightly press it but not fully it will go to the honeycomb style menu with all the apps. If I press it fully the screen will go out like normal but then if I restore it, the entire screen is locked up. Nothing will work after that until I pull the battery.
I've directly linked the issue with the power button. I dont know why all of a sudden the power button would have a different function. The work around I found is while the phone is locked and the screen is off I can press the green button to unlock the phone and the touch screen will then function. If I use the power button it will remain frozen. Any ideas what happened?
Hello,
I got some bad news for you, this issue is actually related to the digitizer (hardware) not software. What i would recommend is called HTC for a repair and send it in, it is covered by warranty, hopefully you have warranty.
A lot of people are having this issue, no-one yet has been able to pinpoint the cause, but here is the link a thread with similar problem:
http://forum.xda-developers.com/showthread.php?t=854165
Luckych
Thanks for the reply. I do not think I have a warranty on this phone considering I bought it privately. Ill talk to Tmo and HTC and see what I can do. Just a theory, I may be wrong. But I live in PA and its been getting below 20 here lately. I noticed today that my work around didnt work when I was outside working on my car. Then I went inside and used a blow dryer to heat up the phone and it started working again. The end button didn't function properly but I could unlock the phone with the green send button. Perhaps the cold weather is shorting out people's digitizers? I don't really know how they work so that's why i said its only a theory. I bought this phone in the spring and didnt have an issue until now when it started getting really cold.

[Q] Problem with ON/OFF key

Hey
After 2 years of using my HTC HD2 I have a problem with ON/OFF key.
It just stop working. I think it's not a key problem, because even if it's not responding if I'm pressing it it's sometimes turn my phone ON or OFF by itself.
I would live with that, letting him to just turn OFF after one minute not using it and turn it ON be pressing any other key but it also drains battery a lot.
Even if I'm not using it (during the night) the battery power in the morning is about 35% (after full charge in the evening).
I thought it might be some OS problem so I have done hard reset and went back to default OS.
This fixed the problem, but after 2 weeks it's back again.
Is there someone out there who had this problem?
Does anyone know any solution?
Thanks
farral
Ps. Sorry for my English as it's not my native language.
have no idea
i have a problem there too
my hang up button, most of the time cause the touch screen to stop working
mikyyy_123 said:
have no idea
i have a problem there too
my hang up button, most of the time cause the touch screen to stop working
Click to expand...
Click to collapse
the same here. this is a hardware fault. i have luck. my hd2 is in warranty. hope yours too.
regards, interceptor
Yeah, it looks like a hardware problem but there is a strange thing. When I take the battery out for an hour or longer and then put it back in, everything works as normal for some time (an hour or so). Isn't it strange?
So now I'm thinking about two solutions.
Disassemble my HD2 and take a look at it from inside
or
just check and install Android on it (maybe its not a hardware issue)
Do you know where can I find assemble instruction for HD2?
I have unscrewed those 4 screws but don't know what next. Cant find any snaps.
I'm not worrying about disassemble it as I have done it with my previous HTC HD and it's very simple, until you know what to do.
Edit: I have found disassembling and assembling instruction video on YouTube.
I put here links to it if someone need it
Disassembling - http://youtu.be/cL-jnUKufC4
Assembling - http://youtu.be/t8Q7mXdcJ54
I think it's time to try to fix it.
Or maybe I should get an insurance first?

Bottom 4 Buttons Dont respond

For about a week now, I've been having problems with the bottom 4 buttons not working. They seem to only work sometimes, if I turn off the screen and turn it back on they respond once or twice and then stop responding again. Is it hardware related, or some software setting that got screwed up. I've got the warranty, but really dont want to be without my phone for 2-3 days while BBY fixes it? Any thoughts guys? Thanks.
I had the same issue and it turned out to be the digitizer. Hopefully your issue is software related and can be fixed. Have you tried clearing data and the usual?
Yep, I've done everything short of a factory reset. Even tried a new rom. Nothing.
I'm trying to hold off until the One X or similar phone in June, and just upgrade, but its really pissing me off, and i might just have to succumb and take it to be repaired.

Unresponsive touch screen

Hello mates.
I've got some issue with my desire x touch screen. It is becoming unresponsive.
The whole thing started like 1 month ago. I've noticed that as my phone gets hotter (playing games, using internet) my touchscreen was slowly becoming unresponsive. Firstly I was unable to scroll down my notifications (only the narrow bar at the top was not working) and then it came to a random places of screen, so I couldn't even write sms message. The thing is that it is not unresponsive at all. When I press certain unresponsive area it finally detects the touch. I tried everything, from wiping my screen with a soft tissue through removing battery and sim and sd card to wiping dalvik and cache. I've noticed, that after night the problem was almost gone. And again, after using phone for some time issue occured again. I figured that flashing a new kernel might be a good solution. And it helped and I was happy.
Unfortunatelly, yesterday problem returned. But as you probably suppose - flashing kernel ain't helping. I've also tried other methods mentioned above, but the only thing what helps a bit is leaving the phone unused for like 1 hour or so.
Do u guys have any ideas, what can I do to repair it or to fix it? Any help will be strongly appreciated
ptaq1234 said:
Hello mates.
I've got some issue with my desire x touch screen. It is becoming unresponsive.
The whole thing started like 1 month ago. I've noticed that as my phone gets hotter (playing games, using internet) my touchscreen was slowly becoming unresponsive. Firstly I was unable to scroll down my notifications (only the narrow bar at the top was not working) and then it came to a random places of screen, so I couldn't even write sms message. The thing is that it is not unresponsive at all. When I press certain unresponsive area it finally detects the touch. I tried everything, from wiping my screen with a soft tissue through removing battery and sim and sd card to wiping dalvik and cache. I've noticed, that after night the problem was almost gone. And again, after using phone for some time issue occured again. I figured that flashing a new kernel might be a good solution. And it helped and I was happy.
Unfortunatelly, yesterday problem returned. But as you probably suppose - flashing kernel ain't helping. I've also tried other methods mentioned above, but the only thing what helps a bit is leaving the phone unused for like 1 hour or so.
Do u guys have any ideas, what can I do to repair it or to fix it? Any help will be strongly appreciated
Click to expand...
Click to collapse
I have a similar problem after replacing touch screen. I have found the source of the issue, it could be similar to yours.
My touch screen at the bottom was glued to the LCD in a short line and the adhesive was probably touching part of the LCD cable that goes underneath. I used a hair drier to warm it up and lift off the touch screen. That way there is no bad interaction between the touch screen and the LCD. Haven't had this problem since but my touch screen is unfortunately a bit lose this way. Even now, whenever I push the navigation part of the touch screen too hard, the problem comes back. I will need something to isolate the bottom part of the touch screen from touching the LCD. I will keep you updated if I find a final solution. In the meantime, it could be worth trying it on your phone too.
I think I will just get S-OFF, revert my phone to stock and give it back for warranty repair Anyone of you guys did this? Did 7 vibrations at boot void your warranty?
I'm thinking about warranty repair, cause my bro has the same phone, but full stock, not even rooted. And he got simmilar problem to me, but with less intensivity (it just comes and goes once in a while). Also recently I got this phantom touch problem (after enabling show touch in options I saw my phone is detecting some touches in specific areas) So I think warranty will be the only option :/

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