I know there are hundreds of threads and articles posted about HD2s freezing with the lock screen but this issue seems different to me. My problem is that whenever I lock the phone the touch screen will freeze entirely. I thought a work around may be to install a different lock screen. After installing that I can get past the lock screen but the touch screen still is not responsive. I have no idea what to do. I already did a hard reset and it still does it. I would like to add that it is completely consistent. It happens every time without fail. In order to even use the phone I have to pull the battery and I get one use out of it before it locks and I have to pull the battery again. Does anyone have any suggestions? I would really appreciate it..
Update: I flashed the original ROM to my phone and the freezing problem still exists.. I have no idea what to do at this point.
Update 2: Narrowed down the problem to being the physical "power/end/lock" button. If I slightly press it but not fully it will go to the honeycomb style menu with all the apps. If I press it fully the screen will go out like normal but then if I restore it, the entire screen is locked up. Nothing will work after that until I pull the battery.
I've directly linked the issue with the power button. I dont know why all of a sudden the power button would have a different function. The work around I found is while the phone is locked and the screen is off I can press the green button to unlock the phone and the touch screen will then function. If I use the power button it will remain frozen. Any ideas what happened?
Hello,
I got some bad news for you, this issue is actually related to the digitizer (hardware) not software. What i would recommend is called HTC for a repair and send it in, it is covered by warranty, hopefully you have warranty.
A lot of people are having this issue, no-one yet has been able to pinpoint the cause, but here is the link a thread with similar problem:
http://forum.xda-developers.com/showthread.php?t=854165
Luckych
Thanks for the reply. I do not think I have a warranty on this phone considering I bought it privately. Ill talk to Tmo and HTC and see what I can do. Just a theory, I may be wrong. But I live in PA and its been getting below 20 here lately. I noticed today that my work around didnt work when I was outside working on my car. Then I went inside and used a blow dryer to heat up the phone and it started working again. The end button didn't function properly but I could unlock the phone with the green send button. Perhaps the cold weather is shorting out people's digitizers? I don't really know how they work so that's why i said its only a theory. I bought this phone in the spring and didnt have an issue until now when it started getting really cold.
Related
hi guys,
i'm having this really wierd problem just started couple of hours ago, ok so the problem is that when i reboot my phone and get into windows mobile or android everything works perfectly however as soon as i power off and wake up the phone the touch screen stops responding completely and the only way i see is to hard reset the phone again and i have no idea whats causing it i changed roms , changed radio and yet i still have this problem so someone please help me out, i don't no if the touch screen is messed up or what
because the touch responds perfectly the way it should when i reset my phone but after i power off the screen and wake up to the lock screen i can't unlock the phone b/c it won't respond to my touch after that
so please help out guys
thanks
hm... try hard-reseting the phone. but back up your data first using some backup software like sprite backup
Tried that as well no luck any other suggestion guys
Sent from my HTC HD2 using XDA App
I had the exact same problem, and I had to hard reset everytime, but as soon as I would press the end key it would be unresponsive. What I learned is that right after you hard reset you should only try waking pressing other keys than the end key and let it go to sleep by itself. Also did you use any EVO android builds, or Android at all, not sure if it's relevant, but that's where it all went wrong for me with the EVO build. I do find it quite odd that quite a few people are experiencing the same thing with the touchscreen and it also seems that there really isn't a solution to this. I had to send it in for a repair, and it got fixed pretty quick. Perhaps this needs to be investigated more.
i have same problem with my htc hd2
it is so annoying. i will send to repair service too..
hey i have the same problem too ! did you installed the new c0okies home tab ? because i did and after that it start it messing up.. well i did a thread yesterday about this.. the only responses i got was to send it back to repair. I just did not turn off the screen for nothing today during the whole school day it almost finisihed the whole day, it last it me about 6 hours without turning off the screen, otherwise the touchscreen becomes unresponsive.
Temporary fix/test
I just fixed it temporarily, i fixed it by taking off the battery cover and pressing down on the htc logo (below lcd) and pressure on both the front and back of the phone where the htc logo is.
if you do this and it fixes it, you most likely have a dodgy lcd/digitiser flex ribbon cable.
Hello everyone.
Tried searching the forum response to my questions but not found.
1. I can not transmit anything via bluetooth. It's really just for my handset or having problems?
2. When I got the phone in my pocket, even with the screen locked, sometimes it turns off. Ie If you press the power button continuously, even with the screen locked, it turns off. Is it normal or is my problem with one?
Thanks
Windmaster said:
Hello everyone.
Tried searching the forum response to my questions but not found.
1. I can not transmit anything via bluetooth. It's really just for my handset or having problems?
2. When I got the phone in my pocket, even with the screen locked, sometimes it turns off. Ie If you press the power button continuously, even with the screen locked, it turns off. Is it normal or is my problem with one?
Thanks
Click to expand...
Click to collapse
Hi!
1. WP7 does not support sending files via bluetooth since its a very cloud based device. Maybe with Mango we will have that option, but its unclear also because of the security issues...
2. I don't know about other WP7 devices, but with HTC 7 Mozart it works like that. But that never happen to me and i use it on my pocket all the time. Maybe those gel soft cases could help?
Hi,
In Mozart even if you are in the screen saver lock screen a constant press of your power button would switch it off.
There is no alternative for this now and the best way is to use a case (So that the power button does not get pressed when in your pocket)
Maybe this would also be take care of in the next updates
Finally someone who has the same problem as I do. If you follow my post: http://forum.xda-developers.com/showthread.php?t=1055060 you will see that I have been *****ing about this power-off problem for some time now. People thought I was crazy. The morons who replied to the posts ALL debated weather or not it happens to them or not. WAY besides the point (and question asked). Windmaster, you are not alone - I share your frustration in the phone switching off whilst in your pocket. One day, hopefully, there will be a solution to this.
Hello all.
I recently purchased a used streak in the UK running the 2.2 o2 update and I'm having issues with the screen.
Every time I receive a phonecall and put the phone to my head to talk the screen powers off as a result of the proximity sensor doi. Gonna its thing. After hanging up the screen becomes unresponsive. At first I couldn't even turn the screen back on using the power button. I managed to get around this by installing the nolock application. Now the screen powers on the it 90% of the time but won't respond to touch at all. The only way to make it respond is to power the device off and on again by holding the power button in.
Has anyone else had this issue or know anything about it?
I have read about people not from being able to unlock the screen but no one has the phone call issue. I have tried the screen calibration but that hasn't made any difference. Neither has carrying the phone screen side out in my pocket.
Using the supplied headset enables me to make and receive calls normally but I'd really like to solve it as this isn't always practical.
Help would be much appreciated!
ThankThanks.
Sometimes it takes a few seconds for screen to come on after a phone call but I've never had complete unresponsiveness. My recommendation would be to perform a factory reset and if that doesnt resolve anything try a different rom (stock roms can be flashed without rooting so you can always restore 319 if things dont work and need to return the streak). If things still dont get cleared up I would probably send in the streak for a new one because that's a pretty big issue.
As the title suggests my sony z2 will not respond to touch input. Yet strangely it will work for a day or two then it wont respond then a few minutes later it might be fine. But then on other occasions i need to let the battery die and then restart the phone for touch to come back. Originally i assumed it was because I recently had my screen repaired and it was a cheap part, but the fact that the screen doesnt work at random times makes me believe it is a software issue. If anyone else is having a similar problem or knows any sort of fix please let me know.
Bengee5698 said:
Originally i assumed it was because I recently had my screen repaired and it was a cheap part, but the fact that the screen doesnt work at random times makes me believe it is a software issue.
Click to expand...
Click to collapse
99% chance is that, it is your touch panel problem. Flash latest firmware through flashtool and see if the problem is gone. And why should you wait for full discharge? There is a power button beside your sim tray. You can also power it down by pressing and holding "power+volume up" button until it vibrates.
(UPDATE: Here is a link to a short video of my issue: https://youtu.be/YqKW3tU4Fhw)
So I cant seem to find ANY info relating to this issue aside from results for the LG G4, but the solutions for said phone are all over the place. Some are bad screen, some are related to sim tray, some are related to water damage and battery etc. So basically, about a month after buying this phone (KIW-L24 US version), the screen started to artifact and flash in and out randomly. There is nothing that seems to trigger it. I have set the phone down on a table while on the homescreen and watched the lightshow. It is basically a mixture of the problems seen in these videos (Feat. LG G4).
https://youtu.be/gAUkXLR7eQI And https://youtu.be/QstOH66pfiU.
Symptoms:
Screen will randomly start to flicker and fade in and out. I will also get crazy artifacting lines. (Think de-gaussing an old CRT monitor or simillar to what is seen in the second video)
If i see the problems happening, locking the phone and unlocking again will sometimes fix it temporarily. Other times the problem continues after i turn the screen back on.
Sometimes the screen will refuse to come back on. The backlight turns on, and the digitizer responds, but the screen is still black. Making sure the screen really is off, I can come back to the phone a few minutes later and it will turn on. Other times ill have to hard reset the phone (hold power button 10 sec) and it usually brings the screen back to life.
Background:
I bought the phone "used - Like New" from amazon. It came with all the original accessories and even still had the film protector on the back of the phone. I may have noticed these problems after I received the phone, but they really only started to show about a month after purchase.
At first I though it could be software related as I was running CM13 and something could have been corrupted, so i did not just a factory restore, but a full reflash. This didn't solve the issue. Restarting my phone and the reflash did help, but the problem returned. The inability to turn the screen on persists through a reset and I have to wait till the phone boots again to get the screen back. Sometimes takes more than one reboot. This pretty much confirms a hardware issue right? If i put the phone on a black screen, i can see three small fuzzy "dots" in a triangle shape in the top left quadrant. Could the screen have been damaged by whoever owned it before returning it? They are not dead pixels per se, but seems more like areas where the backlight is showing through ever so slightly more. Not visible unless you are on a black screen in a dark room. Ill upload a video showing some of the issues. Any help is appreciated!
im afraid you need a new display brodar...
Seems to be hardware issue. You can visit the nearest service center to get it fixed for few bucks if you don't have warranty.
Yeah that's what i figured, i just needed conformation. I was able to get amazon to take the return even though I was out of the return period. So at least ill be able to get a refund. Ill just pay the extra for a new one this time haha.
One question : Do u have over heat problem with ur phone ?? If u feel ur phone is more than work from the back dont replace . U'll damage the new screen also . Some ppl erported over heat cpu issue with honor ! ;.
KobaltPanther said:
(UPDATE: Here is a link to a short video of my issue:
)
So I cant seem to find ANY info relating to this issue aside from results for the LG G4, but the solutions for said phone are all over the place. Some are bad screen, some are related to sim tray, some are related to water damage and battery etc. So basically, about a month after buying this phone (KIW-L24 US version), the screen started to artifact and flash in and out randomly. There is nothing that seems to trigger it. I have set the phone down on a table while on the homescreen and watched the lightshow. It is basically a mixture of the problems seen in these videos (Feat. LG G4).
And
.
Symptoms:
Screen will randomly start to flicker and fade in and out. I will also get crazy artifacting lines. (Think de-gaussing an old CRT monitor or simillar to what is seen in the second video)
If i see the problems happening, locking the phone and unlocking again will sometimes fix it temporarily. Other times the problem continues after i turn the screen back on.
Sometimes the screen will refuse to come back on. The backlight turns on, and the digitizer responds, but the screen is still black. Making sure the screen really is off, I can come back to the phone a few minutes later and it will turn on. Other times ill have to hard reset the phone (hold power button 10 sec) and it usually brings the screen back to life.
Background:
I bought the phone "used - Like New" from amazon. It came with all the original accessories and even still had the film protector on the back of the phone. I may have noticed these problems after I received the phone, but they really only started to show about a month after purchase.
At first I though it could be software related as I was running CM13 and something could have been corrupted, so i did not just a factory restore, but a full reflash. This didn't solve the issue. Restarting my phone and the reflash did help, but the problem returned. The inability to turn the screen on persists through a reset and I have to wait till the phone boots again to get the screen back. Sometimes takes more than one reboot. This pretty much confirms a hardware issue right? If i put the phone on a black screen, i can see three small fuzzy "dots" in a triangle shape in the top left quadrant. Could the screen have been damaged by whoever owned it before returning it? They are not dead pixels per se, but seems more like areas where the backlight is showing through ever so slightly more. Not visible unless you are on a black screen in a dark room. Ill upload a video showing some of the issues. Any help is appreciated!
Click to expand...
Click to collapse
Try moving to stock once , if it fixed stick to it for few days . 99% of possible cases for hardware issue .
So better request for a replacement from huawei . but don't mention them that u bought it used . tell them u bought it new