HD2 suddenly not working - ROM flash keeps crashing - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

Until about 3 hours ago, my phone was working perfectly in both Windows Mobile and Android.
Now, the phone has become almost completely unresponsive - it loads very slowly and pressing the buttons or the screen usually does nothing.
I've tried hard resetting, taking out my memory and sim card, and then I used mtty and then tried reflashing my ROM.
Whenever I try reflashing the ROM, it keeps failing at 99% or 100%.
Is there anything else that might fix it?

pkchips said:
Until about 3 hours ago, my phone was working perfectly in both Windows Mobile and Android.
Now, the phone has become almost completely unresponsive - it loads very slowly and pressing the buttons or the screen usually does nothing.
I've tried hard resetting, taking out my memory and sim card, and then I used mtty and then tried reflashing my ROM.
Whenever I try reflashing the ROM, it keeps failing at 99% or 100%.
Is there anything else that might fix it?
Click to expand...
Click to collapse
Did you try flashing a stock ROM. I experienced such thing while back and stock ROM fixed it back than.

have you tried flash rom by using Flashaholic ?? Maybe when task29 format your rom memory will solve your problem

I used task 29 in mtty when I reflashed the ROM.
I've now tried task 29 and then flashed the stock ROM from the SD card. Still not working - the screen is 100% unresponsive. It doesn't seem to even register my touch.
I think the buttons are working but I can't be sure - after a while even the buttons stop doing anything.
Thanks for the tips - unless anyone has any bright ideas, I guess its going to have to go back.

take out the battery and wait 30min than put the battery back in and turn on the power wait 10 to 15min

Khmer123 said:
take out the battery and wait 30min than put the battery back in and turn on the power wait 10 to 15min
Click to expand...
Click to collapse
nope did nothing.... I don't really understand why it would have worked tbh... lol

i dunno why, but did you try take out the memory card, the screen still unresponsive ?

Leies said:
i dunno why, but did you try take out the memory card, the screen still unresponsive ?
Click to expand...
Click to collapse
lol yep - I suspected it might be a faulty memory card so I tried taking that out. Then I tried taking the SIM card out. Same issue.

Sounds like the internals are toast. Send it back to the place where you got it from and say that it is unusable.

i think your display is brocken or a cable i had the same proplem with my htc touch pro 2 and it was a cable
flash the spl from memory card and then the shipt rom and say it is brocken by upgrading the rom mybe they do not care
i wish you lucke

Related

optimus t lcd keeps dying once it goes to sleep

ok, i got my optimus t back from lg a couple days ago after i bricked it and right when i turned it on it was having problems. it turns on, loads and all that good stuff but once the screen goes to sleep i try to awake it and only the buttons light up and the lcd stays off until i do a battery pull. plugging the phone into my charger, putting the battery back inside and turning it on lets the phone start as usual but once the lcd goes to sleep it never comes back on again.
what should i do? i think i only did one factory reset so far and i have reflashed it to the stock firmware to see what that would do but it hasn't fixed anything. should i do another factory reset AND reformat the sd card since i only did a factory reset the first time? i'm hoping someone has seen this before and can help me with fixing the problem.
this happens to the phone regardless of whether the phone is rooted or unrooted.
DarkKnight62 said:
ok, i got my optimus t back from lg a couple days ago after i bricked it and right when i turned it on it was having problems. it turns on, loads and all that good stuff but once the screen goes to sleep i try to awake it and only the buttons light up and the lcd stays off until i do a battery pull. plugging the phone into my charger, putting the battery back inside and turning it on lets the phone start as usual but once the lcd goes to sleep it never comes back on again.
what should i do? i think i only did one factory reset so far and i have reflashed it to the stock firmware to see what that would do but it hasn't fixed anything. should i do another factory reset AND reformat the sd card since i only did a factory reset the first time? i'm hoping someone has seen this before and can help me with fixing the problem.
this happens to the phone regardless of whether the phone is rooted or unrooted.
Click to expand...
Click to collapse
it seems to be a harware issue just flash stock and give it back to lg and ask for a service or swap for a new phone stating its not functioning properly
shhbz said:
it seems to be a harware issue just flash stock and give it back to lg and ask for a service or swap for a new phone stating its not functioning properly
Click to expand...
Click to collapse
i had the phone a couple weeks before i bricked it and i never had these problems with the hardware. after i posted the original post i was able to somehow get my phone in emergency mode. actually, the first thing i did was remove my sd card and reformat it on my computer (backed up everything on dropbox and my computer). i tried to flash my phone and the problem showed up when the screen turned off during the flash. i spent a couple minutes getting it back into emergency mode and was able to get it flashed to the stock ROM without it getting stuck. then i did a factory reset and the problem is still occurring. i'm thinking about updating to 2.2.2 if i can actually get back into the OS one more time and then see what happens. if i can't do either then i'm going to have to call LG again and hopefully they will hook me up with a replacement or repair it somehow.
thank god i bought a new nexus one yesterday ($260) so that should be here monday or tuesday to hopefully tide me over until the nexus 3 so the optimus will become my backup.

MicroSD causing high temperature, high battery usage

First off, I tried searching around and couldn't find anything relating to this. I found things relating to high temperatures and abnormal battery usage but found nothing about this being cause by a memory card.
Anyways, since inserting a 4GB SanDisk memory card into my phone the battery gets drained very quickly. What makes this even stranger, when I plug the phone in to charge, the temperature gets very hot (~48C) and the battery doesn't charge. I'm assuming it doesn't charge because of the high temperature.
Since removing the memory card the battery life has returned to normal and the phone charges as it should at normal temperatures.
I'll appreciate any help or tips on how to fix this issue.
ThatBadAssMofo said:
First off, I tried searching around and couldn't find anything relating to this. I found things relating to high temperatures and abnormal battery usage but found nothing about this being cause by a memory card.
Anyways, since inserting a 4GB SanDisk memory card into my phone the battery gets drained very quickly. What makes this even stranger, when I plug the phone in to charge, the temperature gets very hot (~48C) and the battery doesn't charge. I'm assuming it doesn't charge because of the high temperature.
Since removing the memory card the battery life has returned to normal and the phone charges as it should at normal temperatures.
I'll appreciate any help or tips on how to fix this issue.
Click to expand...
Click to collapse
I would assume that the SD Card you have is faulty somehow. I would first try another SD Card to see if it also causes the same problem. If it does then it is likely a hardware issue and if it does not then you know it was a faulty card...
Just my opinion... Anyone else have any advice?
Use something like OS monitor to see if the media scanner process or DRM processes is going nuts.
It may be that you have some media on your SD card that the media scanner cant deal with and it causing it to get stuck, try backing up and formatting the card.
Also what rom are you on?
Well this is something, I re-inserted my memory card and now the phone doesn't boot up properly. I tried removing the memory card and it still doesn't boot up properly.
Usually the screen with the 'S' that says Samsung Galaxy S II goes away after a second or two, now it stays for about a minute and doesn't even take me to the home screen. It takes me to the screen that says "To begin touch the android" (the screen you see when you turn the phone on for the first time and asks you to setup a google account) but heres another twist, I can't interact with that screen because in the foreground there are several errors saying Sorry! --- application has stopped please try again and these errors just keep looping.
My rom is stock android 2.3.3
ThatBadAssMofo said:
Well this is something, I re-inserted my memory card and now the phone doesn't boot up properly. I tried removing the memory card and it still doesn't boot up properly.
Usually the screen with the 'S' that says Samsung Galaxy S II goes away after a second or two, now it stays for about a minute and doesn't even take me to the home screen. It takes me to the screen that says "To begin touch the android" (the screen you see when you turn the phone on for the first time and asks you to setup a google account) but heres another twist, I can't interact with that screen because in the foreground there are several errors saying Sorry! --- application has stopped please try again and these errors just keep looping.
My rom is stock android 2.3.3
Click to expand...
Click to collapse
Your best if you don't want to have to format your phone is to use odin to flash your stock rom again (make sure its a non wipe package)
That should leave your user apps/data but you might lose stuff like sms's.
ThatBadAssMofo said:
Well this is something, I re-inserted my memory card and now the phone doesn't boot up properly. I tried removing the memory card and it still doesn't boot up properly.
Usually the screen with the 'S' that says Samsung Galaxy S II goes away after a second or two, now it stays for about a minute and doesn't even take me to the home screen. It takes me to the screen that says "To begin touch the android" (the screen you see when you turn the phone on for the first time and asks you to setup a google account) but heres another twist, I can't interact with that screen because in the foreground there are several errors saying Sorry! --- application has stopped please try again and these errors just keep looping.
My rom is stock android 2.3.3
Click to expand...
Click to collapse
Is your phone brand new? Did you just get it?
I had a Motorola Xoom Tablet that was like that right out of the box and I had to Factory Reset / Wipe the device to fix it.
Follow the advice of the previous poster and try to flash your stock ROM again with Odin and see if that fixed the issue and if not then you will likely have to Factory Reset your device.
If THAT fails then it is off for a warranty repair or to a service center Id assume...
veyka said:
Your best if you don't want to have to format your phone is to use odin to flash your stock rom again (make sure its a non wipe package)
That should leave your user apps/data but you might lose stuff like sms's.
Click to expand...
Click to collapse
After clicking force close about a hundred times (literally) I managed to get back to the home screen but I've noticed some stuff has changed, See where it says Phone Contacts Messaging Applications in the middle image for me it just says Applications.
Any idea as to whats going on here?
EDIT: I just noticed if I try to open an app, the app crashes instantly.
yiannisthegreek said:
Is your phone brand new? Did you just get it?
I had a Motorola Xoom Tablet that was like that right out of the box and I had to Factory Reset / Wipe the device to fix it.
Follow the advice of the previous poster and try to flash your stock ROM again with Odin and see if that fixed the issue and if not then you will likely have to Factory Reset your device.
If THAT fails then it is off for a warranty repair or to a service center Id assume...
Click to expand...
Click to collapse
I've had this phone since July (when it became available in Canada). It worked flawlessly until I decided to put in a memory card a few days ago.
EDIT: And I just tested the memory card in my old phone and it works just fine there.

My vibrant turns off by itself and it's unusable

Secuence of events that happened BEFORE the problem started:
1-Had a working rom of CM7.2
2-Battery was going out too quickly (7 hours or so) therefore I tried wiping battery data
3-Charged the phone
4- Unplugged it, took a picture
Problem:
One hour later I realised it was turned off...
I turned it on again, it turned off soon afterwards
for a moment it had a problem turning on (it wouldn't go past the cm logo)
afterwards it was even worse; it turned off before even passing the first logo, I couldn't even get it to recovery mode.
Solution Attempt no.1
Tried to get it to stock rom with Odin.
I was able too... but the problem persisted in the new Rom.
Solution Attempt no.2
Tried to get another rom
My situation NOW
I'm back on stock Rom. If I leave my phone alone for like an hour or so it works for 20/30 secs before turning off... After that the problem gets worse till I cannot boot.
Any ideas guys?
How old is the battery? There are apps on playstore to check your battery, thats where I would start. It doesn't sound like a Rom problem, sounds like hardware.ie battery first. Gluck.
Sugartibbs said:
How old is the battery? There are apps on playstore to check your battery, thats where I would start. It doesn't sound like a Rom problem, sounds like hardware.ie battery first. Gluck.
Click to expand...
Click to collapse
Can't have the phone on for 1 minute, forget about downloading and using an app from the store...
I don't know if it's a hardware problem since it happen really suddenly...and just the day after I resetted the battery stats ..... Maybe it is a hardware issue but I want to be sure I tested everything first
Hey, maybe you moved on but I was having the same issue on every ROM.. stock or not. being the detective I am I investigated and inspected.
One of my battery connecting pins is loose even though it's pressed tightly in the case any moderate amount of force or impact loosens it from the contacts.
My temp solution for you would be to add something to the back cover to apply enough pressure to keep the battery still or resolder the copper connectors. The first being easier.
Hit thanks if that helps.
Invest in a new battery. Simple solution.
Sent from my SGH-T959V using xda app-developers app

[Q] Samsung S2 stuck in boot loop, cannot access Recovery Mode.

Hey Guys, ive scoured google for 2 days now trying to find a way to fix my phone.
two days ago i was doing some work and i left my phone on the table, and later i found out that the battery was low and it had shut off. But when i looked at it, it was just flashing the "samsung galaxy s2 gt-i9100" text logo. (and not the animation circle logo.)
I tried turning it off, didnt work so i thought it had frozen which happens, so i took out the battery and put it back in again.
Then i tried to plug it into my recharger, and it was showing a grey battery icon and was frozen on that screen always, the screen doesnt turn off, the battery icon isn't showing that its charging. doesnt change, just shows the same empty battery grey icon with the refresh circle-arrow in the middle.
I tried taking the battery out leaving it out for 5 minutes, draining the battery from the phone by holding the power button for 10 seconds, then trying to charge the phone. Same issue, only showing the grey battery icon when trying to charge and it never changes or goes away.
SO i tried to boot up the phone, but it wont go past the samsung text logo.
I tried entering recovery, but it just freezes on the samsung text logo.
I can enter Odin download mode, and ive tried installing several different both stock, original and CMW roms, and nothing changes. (except if i use gingerbread, then the grey battery icon just keeps flashing off and on in 5 second intervals when plugged into the charger.)
Ive tried taking the battery out for 8 hours and try booting it, no change.
Ive tried changing the battery, no change (think it has low bat as well maybe).
Ive tried leaving it plugged in overnight, but that only drained whatever power i had left over in one of the batteries.
Ive tried some of the siyah and doriman kernels, and they add a loading bar which gets full on the samsung text screen,
but then freezes after that.
Im losing my mind here, ive tried almost everything i can think of. And would really appreciate any help on this.
UPDATE
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Ok so to keep this post updated for people experiencing the same issues.
IT seems there is a hardware failure in progress.
BUT i managed to get a temporary fix, it seems that by having the ear plugs connected into the earphone jack in the phone, the phone becomes somewhat usable. I was able to get into recovery, and able to flash a new stock, and its up and running, but as i said this is only a temporary solution as the real issue is that the phone is not conducting the electricity in a proper way that allowed me to recharge my batteries until i had added the earphones...
The phone becomes unusable for me when i remove the earphones again, as i believe its failing to conduct the electricity from the battery properly through the motherboard without something connected into the earphone jack..
SO for people having issues with their phones, it might be a possible way to get your phone temporarily operational again.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Search for Hopper8's 'Odin troubleshooting' thread, download the 3 part stock firmware linked in the thread, flash it with Odin (only if you absolutely have an I9100/I9100T though).
Edit - Doesn't sound promising though, cross your fingers doing that works.
yeah i tried hoppers guide, didnt help me.
Still stuck on the samsung screen.
Whats wierd is, if ive got the phone on charging, it wont boot to the samsung screen even, it just turns itself off
and returns to the grey battery icon again.
Hang on....Did you try flashing the 3 part firmware like I mentioned ? If you haven't, do it. If you have, it's a service centre/local mobile repair shop job.
MistahBungle said:
Hang on....Did you try flashing the 3 part firmware like I mentioned ? If you haven't, do it. If you have, it's a service centre/local mobile repair shop job.
Click to expand...
Click to collapse
Yeah, tried 3 part, even another packages with pit files bootloader and repartitioning from another guide.
still no change, still freezes at samsung text screen.
I dont want to take it to a service center, as there is none around here as far as i know. Norway.
If i can just get it into recovery mode i can prob fix it, but i cant fracking enter recovery. Its driving me insane.
Given what you've tried, no chance of fixing it yourself by the usual methods.
Either take it to a local mobile repair shop & ask them to source a 2nd hand motherboard for you & put it in, or you source one (from a 'donor' phone; a phone with a broken screen that is otherwise OK for example, search online) & either replace it yourself or pay the local mobile repair shop to do it if you're not confident enough.
have you ever flashed a rom on that before..... or is this a stock ROM phone we are talking about???
if it was a stock ROM phone....then did it receive updates over carrier network and started to install itself???
if yes then you should have not stopped it...... i have some problem with phone 3 days ago.... i downloaded latest XWMS1 released for nordic region....... phone is fixed and i am back to neatrom 5.3.1
i suggest you download XWMS1 ...and try flashing it via Odin..... might start......
keep fingers crossed
Roshan707 said:
have you ever flashed a rom on that before..... or is this a stock ROM phone we are talking about???
if it was a stock ROM phone....then did it receive updates over carrier network and started to install itself???
if yes then you should have not stopped it...... i have some problem with phone 3 days ago.... i downloaded latest XWMS1 released for nordic region....... phone is fixed and i am back to neatrom 5.3.1
i suggest you download XWMS1 ...and try flashing it via Odin..... might start......
keep fingers crossed
Click to expand...
Click to collapse
It wasn't any update or anything, it was related to the battery i think as the batt was low.
And instead of recharging the battery, it went into bootloop and started draining the battery more when it was plugged into the charger.
ive downloaded xwms1, still stuck in bootloop.
Ive even opened it up to see if it was a hardware issue, i see no flaws, all buttons work and nothing is stuck.
the phone just keeps going to the samsung logo, and wont go into recovery mode.
It can easily go into download mode, but recovery mode is just not happening.
at this point i just ordered the Xperia Z1 instead, but i still want to fix this phone and give it to my dad or something.
desidarko said:
Hey Guys, ive scoured google for 2 days now trying to find a way to fix my phone.
two days ago i was doing some work and i left my phone on the table, and later i found out that the battery was low and it had shut off. But when i looked at it, it was just flashing the "samsung galaxy s2 gt-i9100" text logo. (and not the animation circle logo.)
I tried turning it off, didnt work so i thought it had frozen which happens, so i took out the battery and put it back in again.
Then i tried to plug it into my recharger, and it was showing a grey battery icon and was frozen on that screen always, the screen doesnt turn off, the battery icon isn't showing that its charging. doesnt change, just shows the same empty battery grey icon with the refresh circle-arrow in the middle.
I tried taking the battery out leaving it out for 5 minutes, draining the battery from the phone by holding the power button for 10 seconds, then trying to charge the phone. Same issue, only showing the grey battery icon when trying to charge and it never changes or goes away.
SO i tried to boot up the phone, but it wont go past the samsung text logo.
I tried entering recovery, but it just freezes on the samsung text logo.
I can enter Odin download mode, and ive tried installing several different both stock, original and CMW roms, and nothing changes. (except if i use gingerbread, then the grey battery icon just keeps flashing off and on in 5 second intervals when plugged into the charger.)
Ive tried taking the battery out for 8 hours and try booting it, no change.
Ive tried changing the battery, no change (think it has low bat as well maybe).
Ive tried leaving it plugged in overnight, but that only drained whatever power i had left over in one of the batteries.
Ive tried some of the siyah and doriman kernels, and they add a loading bar which gets full on the samsung text screen,
but then freezes after that.
Im losing my mind here, ive tried almost everything i can think of. And would really appreciate any help on this.
Click to expand...
Click to collapse
errrrm - just a thought (and it's a real long shot) I had some strange battery drain (bootloop) issues with a brand new i9100 and it turned out that the micro sd card I was using was corrupt, took it out and it worked. Might be worth a try but like I said its a long shot. If that does not work I agree with mistahbungle and looks like you wil need to replace the mb.
Jimsilver73 said:
errrrm - just a thought (and it's a real long shot) I had some strange battery drain (bootloop) issues with a brand new i9100 and it turned out that the micro sd card I was using was corrupt, took it out and it worked. Might be worth a try but like I said its a long shot. If that does not work I agree with mistahbungle and looks like you wil need to replace the mb.
Click to expand...
Click to collapse
Yeah ive already taken out the micro sd card and sim card, didnt change anything.
Just so weird the phone is less than 2 years old. Sucks that its already llike this.
desidarko said:
Yeah ive already taken out the micro sd card and sim card, didnt change anything.
Just so weird the phone is less than 2 years old. Sucks that its already llike this.
Click to expand...
Click to collapse
I've went through this on my Hercules, T-Mobile S2. I had Android tweaker pro, removed all of the tweaks, and rebooted. It took me quite a while but I was able to get into recovery by the normal button mashing.
DO NOT HAVE THE PHONE PLUGGED INTO THE CHARGER.
PRESS THE VOLUME BUTTONS THEN THE POWER BUTTON WHILE STILL HOLDING THE VOLUME BUTTONS.
AS SOON AS YOU FEEL THE FIRST VIBRATION, LET GO OF ONLY THE POWER BUTTON!
CONTINUE TO HOLD THE VOLUME BUTTONS UNTIL YOUR RECOVERY LOADS.
THAT IS WHAT HAS WORKED FOR ME.
Sent from my Skinny Hercules
Ok so to keep this post updated for people experiencing the same issues.
IT seems there is a hardware failure in progress.
BUT i managed to get a temporary fix, it seems that by having the ear plugs connected into the earphone jack in the phone, the phone becomes somewhat usable. I was able to get into recovery, and able to flash a new stock, and its up and running, but as i said this is only a temporary solution as the real issue is that the phone is not conducting the electricity in a proper way that allowed me to recharge my batteries until i had added the earphones...
The phone becomes unusable for me when i remove the earphones again, as i believe its failing to conduct the electricity from the battery properly through the motherboard without something connected into the earphone jack..
SO for people having issues with their phones, it might be a possible way to get your phone temporarily operational again.
Please Help !!
i kinda cloned my ROM , it happened by mistake while trying to flash my kernel , now that my phone is stuck in samsung start up logo , . tried to reboot still the same result. . . :crying:
No recovery ? If that's the case, stock rom from Samfirmware, flash with Odin to get a 'clean slate' (How ? Thread stickied near top of Q&A has instructions) & re-try whatever it was you wanted to do. If you do have recovery, try a factory reset in the first instance, if that doesn't work or if you have recovery but can't do one for whatever reason, proceed with the stock flash via Odin.
Thanks
thanks a lot mate , my fone back in action. successfully flashed, now running on JB 4.3.1 on Paranoidandroid 3.99-RC2 , so far so good .:victory:
being a newbei in this field hoping for all the support
EDIT : any suggestion how to remove warning symbol (yellow triangle) while booting .
Possibly triangle away.Search to get the free version.
desidarko said:
Ok so to keep this post updated for people experiencing the same issues.
IT seems there is a hardware failure in progress.
BUT i managed to get a temporary fix, it seems that by having the ear plugs connected into the earphone jack in the phone, the phone becomes somewhat usable. I was able to get into recovery, and able to flash a new stock, and its up and running, but as i said this is only a temporary solution as the real issue is that the phone is not conducting the electricity in a proper way that allowed me to recharge my batteries until i had added the earphones...
The phone becomes unusable for me when i remove the earphones again, as i believe its failing to conduct the electricity from the battery properly through the motherboard without something connected into the earphone jack..
SO for people having issues with their phones, it might be a possible way to get your phone temporarily operational again.
Click to expand...
Click to collapse
Okay so I have managed to get it to this point after day's of grief, now please tell me I don't have to walk around with the earplugs in for ever !
RustyNail99 said:
Okay so I have managed to get it to this point after day's of grief, now please tell me I don't have to walk around with the earplugs in for ever !
Click to expand...
Click to collapse
A friend of mine had am Android phone that had a similar problem. It always showed the headphones on the status bar and Could not be heard. If you will take your phone apart then you can look for bridges in the solder points. These happen from poor construction and over heating. Fix the bridges and you should be good to go.
Sent from my Skinny Hercules
fathertomany said:
A friend of mine had am Android phone that had a similar problem. It always showed the headphones on the status bar and Could not be heard. If you will take your phone apart then you can look for bridges in the solder points. These happen from poor construction and over heating. Fix the bridges and you should be good to go.
Sent from my Skinny Hercules
Click to expand...
Click to collapse
I did take it apart and had a quick look, all seems ok. However I was not ready to junk the phone so I improvised a little, its not pretty but it works.
I had an old headphone jack which I cut down so as it would just fit into the jack point, installed Soundabout Pro app which forces the calls to come out the earpiece and not headphones voila it works. In the end it cost me a lot of time surfing countless forums, anger management control and some joy at getting it to work. Still without the help people give on this and other forums it would be a useless phone :fingers-crossed:
sweetben747 said:
thanks a lot mate , my fone back in action. successfully flashed, now running on JB 4.3.1 on Paranoidandroid 3.99-RC2 , so far so good .:victory:
being a newbei in this field hoping for all the support
EDIT : any suggestion how to remove warning symbol (yellow triangle) while booting .
Click to expand...
Click to collapse
i was also searching for the same...... since triangle did not hurt but i wanted to know if i could get rid of it......
thanks to our wonderful Dev name Phliz i could do it... i had to reflash to stock for it ofcourse but then whole effort was worthwhile .....
http://forum.xda-developers.com/showthread.php?t=1877270
this is the link.... please go through... and best of luck to remove the triangle.....

A serious problem with device turning off

Hello guys,
I have a problem here that has been bugging me for months
my phone (p8lite ALE21) fell in water for a couple of seconds but after the incident everything appeared to work except when my phone is Idle or I lock the screen and not using it after about 10 secs the phone shuts down for no reason and I have to keep on pressing on the power button for a few seconds to restart, but If I lock it while charging or playing music (anything that doesn't let the phone become idle) it doesn't turn off and works fine.
Confused if it's hardware or software issue but I searched a lot about it tried million different things nothing worked
One thing to notice that my SD card slot doesn't read anymore SD cards ( the cards work fine with other phones )
don't know if it's part of the problem or I have to change my battery?
any suggestions please I would like to hear it
P.S. I don't want to change the battery nor the SD card slot unless I'm sure it's the problem
Thanks
Zarkondo said:
Hello guys,
I have a problem here that has been bugging me for months
my phone (p8lite ALE21) fell in water for a couple of seconds but after the incident everything appeared to work except when my phone is Idle or I lock the screen and not using it after about 10 secs the phone shuts down for no reason and I have to keep on pressing on the power button for a few seconds to restart, but If I lock it while charging or playing music (anything that doesn't let the phone become idle) it doesn't turn off and works fine.
Confused if it's hardware or software issue but I searched a lot about it tried million different things nothing worked
One thing to notice that my SD card slot doesn't read anymore SD cards ( the cards work fine with other phones )
don't know if it's part of the problem or I have to change my battery?
any suggestions please I would like to hear it
P.S. I don't want to change the battery nor the SD card slot unless I'm sure it's the problem
Thanks
Click to expand...
Click to collapse
From the info you provided, I believe it is a hardware issue, a faulty circuit, since the phone is unable to remain on until some interrupt is provided, I recommend that you show it to some Phone repair center.
Augustoandro said:
From the info you provided, I believe it is a hardware issue, a faulty circuit, since the phone is unable to remain on until some interrupt is provided, I recommend that you show it to some Phone repair center.
Click to expand...
Click to collapse
Thank you sir.

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