[Q] Phone froze, and not won't go fully reboot - Vibrant Q&A, Help & Troubleshooting

I was on the phone and all of a sudden my phone froze and dropped the call. I pulled the battery and restarted the phone, but now the phone stays on the Galaxy S screen for a long time and then goes to a black screen with the soft keys lit up. What do I do? I'm rooted using OCLF with lag fix installed, no roms

Let it sit on the black screen for awhile. This happened on my phone when I reboot it after performing the lag fix and thought I bricked my phone and pulled the battery, just give out done time
some.
Sent from my SCH-I500 using XDA App

How long? My phones been sitting with black screen and soft keys lit for 15 mins

i got my phone functional again, but now all my data was wiped

How long to let it rest?
Sucka612...how much longer did you wait? If you didn't anymore, what did you do to fix it?
Thanks

Related

[Q] phone goes black with panel lit

Phone is randomly freezing, screen goes off and panel stays lit.
Pulling battery is only way to reset, wasn't doing anything special to cause a freeze.
It's almost like it falls asleep, but can't wake it up without pulling battery.
Few times I went to turn of screen, froze on me before I touched the power button. Other times were random, switching screens, backing out of an app.
Since there is no full root, I only have stock apps. It doesn't reboot, just goes dark and panel stays lit.
Is a reset needed ?
I read the other threads, but phone doesn't reboot. Phone is not on a specific app when freezing, and not getting error of any kind when it freezes, just dark screen and panel light on.
Any ideas ?
Thanks
pierre1321 said:
Phone is randomly freezing, screen goes off and panel stays lit.
Pulling battery is only way to reset, wasn't doing anything special to cause a freeze.
It's almost like it falls asleep, but can't wake it up without pulling battery.
Few times I went to turn of screen, froze on me before I touched the power button. Other times were random, switching screens, backing out of an app.
Since there is no full root, I only have stock apps. It doesn't reboot, just goes dark and panel stays lit.
Is a reset needed ?
I read the other threads, but phone doesn't reboot. Phone is not on a specific app when freezing, and not getting error of any kind when it freezes, just dark screen and panel light on.
Any ideas ?
Thanks
Click to expand...
Click to collapse
I would try a factory reset and if that doesn't work then I would take it to sprint and swap it out.
Tiffany84 said:
I would try a factory reset and if that doesn't work then I would take it to sprint and swap it out.
Click to expand...
Click to collapse
This ^ had a similar problem with my OG only got worse
If you don't have an Evo3d well you don't have an Evo3d
Did a factory reset, first time through bootloader. Went through the process but didn't reboot. Had to manual boot through power button.
Started up fine, but since it didn't reboot on its own after factory reset, I chose to do it through settings. Cleared storage card also( nothing special on there) , figured it might help. Process went fine, just no reboot.
Decided to go with it, did the manual boot through power button again.
So far its not freezing, will wait anotherday or so.
Q. If phone is charging while doing a factory reset, will it prevent the reboot, even if battery has enough juice for factory reset.
Q. Will doing a factory reset wipe the cache, or does it need to be cleared in recovery before a factory reset.
Figured id ask if it happens again,
Thanks
Sent from my PG86100 using XDA App
My phone started doing this yesterday. I took it into Sprint and ask them not to pull the battery and give it straight to the tech or a manager. Of course be walks away to a sales person and he pulls the battery out then calls me over and asks if i want a tech to look at it. I said no cause the phone obviously worked now. About an hour later my screen became unresponsive. I took it back and told them not to **** with it just give it to the tech. The salesman verified that the screen was dead and told me to come back in 2 hours.
When i came back they told me that they couldn't find anything wrong with my phone. I'm on my 3rd phone now and they said that they will give me one more phone and that's it. I'm scared to get another one cause they have all been so messed up. I've only had this one for 2 days now so I'm going to hang on to it and see if it keeps screwing up. It already looks like I'm starting to have green picture problems to though.
Sent from my PG86100 using XDA App
same here havent got an answer, not sure if its a software issue or phone hardware issue , screen goes blank with the screen keys still light up,
did a factory reset its been good for now hopefully stays that way but what does anyone recommend if it happens again, take it back and get a new one?
Same problem here i have been to Sprint 3 times for this issue and every time they just say they will look at it and then do a reset and reflash and send me on my way... Never fixes the problem and they say the wont swap my phone till they can replicate the problem them selves... Pisses me off.
I just had it do it to me twice in last hour
Going to call Sprint
Sent from my PG86100 using XDA Premium App
Software issue, keep your panties on and wait for root or an OTA.
My ''xDU4L C0R3 SH00T3Rx'' shot you down in 3D!
Hi.
My original would freeze and i had to take the battery out. and the resets did not work and it got bad worse i had to take the battery out 5-6 a day. the second one my gps, wifi would not work properly even after resets. my third one would not freeze but my phone display would go off then in 5 sec or so the display would be lit but it was black and my search key would be lit. I did 2 factory resets ad a hard reset and it did not fix the problem. I know the repair stores say they need to replicate the problem to exchange and will do a reset and send you on your way. What i did was that i took pics and video of the problem. and showed the rep at the store. first he had said i had to wait 2 hour for a tech to check it then i showed him the vid and he just went ahead and changed it. So maybe if you have a camera available do this at least you might have a stronger argument.
Had same problem. I my recommendation is either take a video of the problem, or what I did was as soon as this problem happens again just bring it to the store frozen, as soon as it froze I just went to the store.
Sent from my PG86100 using XDA App
i am having problems with the screen timeout setting itself to 15 and 30 seconds. also had a couple freezes where i had to do a battery pull. lets all just calm down and wait for full root and we will be able to fix all these software issues ourselves.
Just relax and wait for root. Or call a waaambulance
Sent From My Pocket

HTC EVO LTE reboots continuosly, display dark

Weird experience today..used my phone at lunch, no issues. Went to to use it this afternoon and it would not wake up. I held the power button down for about 10-15 seconds, then it vibrated like it was rebooting. That's when it started to vibrate every 10-15 seconds, similar to a boot loop, but the display is dark. I'm unable to get it to boot into hboot, or recovery. When plugged in, the charging indicator does not illuminate. I think it's bricked. I'm running s-off, and MeanBean. This is the first time I've ever experienced an issue like this with any of my android phones.
I hope that once the battery dies, I can charge it and hope that it boots into hboot, or recovery.
Any suggestions?
Damn. Seeing a lot of posts like this lately. Making me nervous
Sorry, wish I knew what to tell you.
Sent from my EVO using xda premium
Greubin said:
Weird experience today..used my phone at lunch, no issues. Went to to use it this afternoon and it would not wake up. I held the power button down for about 10-15 seconds, then it vibrated like it was rebooting. That's when it started to vibrate every 10-15 seconds, similar to a boot loop, but the display is dark. I'm unable to get it to boot into hboot, or recovery. When plugged in, the charging indicator does not illuminate. I think it's bricked. I'm running s-off, and MeanBean. This is the first time I've ever experienced an issue like this with any of my android phones.
I hope that once the battery dies, I can charge it and hope that it boots into hboot, or recovery.
Any suggestions?
Click to expand...
Click to collapse
This has happened to me. It is in what I believe diag mode or something. I kept holding the power and volume to get in recovery, which it did go to, and I wiped all caches, and re flashed the rom, and all was good! Hope that helps.
I dropped my phone off at a Sprint Service Center today...they tried everything to restore it, or get it to boot for that matter. It's dead, replacement phone on the way.
I had the same thing happen to my phone and came across this thread while looking for a solution. I also ended up having to get it replaced. Fortunately I did a full back-up three days prior to it crapping out so I didn't loose much.

[q] need immediate help

After having the origional HTC Amaze i purchased sent back to TMobile due to my WiFi not working, they sent me a referbished one. 3-5 days ago my phone began to shut off at random times. But tonight it shut off, and when I went to turn it back on, it vibrated like it should but the screen stay black (No Tmobile splash or anything). I proceeded to remove the battery for 30 seconds (counting by mississippi's) and reinserted the battery. Again, it vibrated like it would turn on, yet the screen stayed black. I retried this process multiple times to no avail. I read on another thread that i should plug it in for 30-45 minutes incase the battery is dead. Upon plugging it in, the charge light booted orange like it should, but went out and the phone will vibrate like its booting, pause for 60 seconds and vibrate again.
I tried to factory reset it (Hold down the volume down key and press the power button) And it again stayed black and vibrated like it was trying to turn on, but the screen stayed black.
Im not worried about anything on the phone being lost or destroyed. I never tried to root it or anything, i just put music on it.
If anyone could help me, it would be greatly appreciated.
Blue2devils7 said:
After having the origional HTC Amaze i purchased sent back to TMobile due to my WiFi not working, they sent me a referbished one. 3-5 days ago my phone began to shut off at random times. But tonight it shut off, and when........... ..
Click to expand...
Click to collapse
How long ago did you send it to tmo for the replacement? I would just send it in for another replacement if you are still within the time frame. If you never rooted it or modified it then it has to be a hardware problem or maybe try a different battery
Maybe 3 months ago? I don't have insurance but the funny thing is, it started happening when i downloaded a software update
Blue2devils7 said:
Maybe 3 months ago? I don't have insurance but the funny thing is, it started happening when i downloaded a software update
Click to expand...
Click to collapse
If the device wont turn on, there is really no troubleshooting you can do besides trying a different battery. Call t-mobile and if they won't help you call htc directly, they have a 1 year limited warranty (i think it cant have any physical damage like its been dropped or anything)

[Q] Phone won't turn on (black screen) but it vibrates once every 34 seconds

I'm completely at a loss here. I was running a 4.3 rom for the past week or two with no issues. Pulled my phone out of my pocket 30 min ago, hit the power button and the screen wouldn't light up. I tried it again and still no go. I tried swiping to unlock, even with the black screen and i felt it vibrate.
Ever since then my phone is non responsive. I can't get it to boot, can't hard reset it, nothing. The vibrates stop when I'm holding down power and down volume but that's about it. I timed the constant vibrates and they happen every 34 seconds according to the Win8 clock (which i've heard in inaccurate).
I'm gonna let the battery drain and hope that it will boot back up after it dies...but until then, any ideas?
Try plugging it into your computer and see what comes up. Which 4.3 ROM were you on?
Sent from my EVO using XDA Premium 4 mobile app
FinZ28 said:
Try plugging it into your computer and see what comes up. Which 4.3 ROM were you on?
Sent from my EVO using XDA Premium 4 mobile app
Click to expand...
Click to collapse
That's the first thing I tried. I get nothing when i plug it into my comp. Nothing pops up in device manager. The comp doesn't detect it at all.
And I was running the 8/23 release of carbon 4.3 and I didn't have one problem with it until this happened :\
EDIT: The phone's battery finally ran out. It stopped vibrating and after a bit i plugged it in. After a few min it just starting doing it again.
I disassembled the phone and removed the battery for awhile hoping it would somehow help. Didn't do anything. It showed the flashing charge light (like when it's really low) for maybe a minute then it stop lighting up at all. Sometimes if i leave it unplugged for a bit and plug it back in it will flash the light again. That's about all I'm getting out of it now.
I'm thinking something failed internally. It happened while it was on and I was using it so there's no possibility that it was from a flash or anything like that.
Took my phone to the sprint store. The tech wasn't sure either but he thought it might be the screen that died. The vibrating could be the phone trying to boot then realizing there's no screen. They took it apart to check for moisture/damage and said I'm good to go for the $50 replacement.
So my new Evo will be here Tuesday.
BiNiaRiS said:
Took my phone to the sprint store. The tech wasn't sure either but he thought it might be the screen that died. The vibrating could be the phone trying to boot then realizing there's no screen. They took it apart to check for moisture/damage and said I'm good to go for the $50 replacement.
So my new Evo will be here Tuesday.
Click to expand...
Click to collapse
did you resolved it i'm having same had same issue as you mine is htc sensation but think is the same thing ive replacet the digitizer some day ago and it was working very good untill it start to vibrate and than died, now it flashes an orange light when i try to charge and after a while stops but i cant power it on nothing hapens when i press power button
Did you resolve the issue?
Did you ever resolve this issue? My Evo LTE started doing the exact same thing this evening and all of the Sprint stores are closed until tomorrow. I figure it's something internal that died and I can't see what it's trying to do... I guess you just got the replacement and didn't ever get it resolved with that particular phone?
BiNiaRiS said:
I'm completely at a loss here. I was running a 4.3 rom for the past week or two with no issues. Pulled my phone out of my pocket 30 min ago, hit the power button and the screen wouldn't light up. I tried it again and still no go. I tried swiping to unlock, even with the black screen and i felt it vibrate.
Ever since then my phone is non responsive. I can't get it to boot, can't hard reset it, nothing. The vibrates stop when I'm holding down power and down volume but that's about it. I timed the constant vibrates and they happen every 34 seconds according to the Win8 clock (which i've heard in inaccurate).
I'm gonna let the battery drain and hope that it will boot back up after it dies...but until then, any ideas?
Click to expand...
Click to collapse

Possibly bricked phone.. Out of nowhere? Not even flashing

Been running the GPE ROM flawlessly since I flashed on the 12th... Until today. Don't know if this is ROM related but maybe you guys can help.
Out of nowhere, my phone kept shutting off. Couldn't use it for more than a minute after booting before it would turn off completely. Battery was charged so I was kind of like 'wtf'. Then all of a sudden it wouldn't even get to the swirling colors boot screen. It would shut off halfway though the Samsung Custom logo. ****.
Tried plugging it in and pulling the battery multiple times. I can't even boot to recovery! The blue text shows in the upper left but then it will go off again. It's plugged in now but not showing the battery charging screen.
I can only get it to turn on for about a second. Am I ****ed? Is this thing bricked? Super random because I changed NOTHING this morning and it was fine yesterday.
crovax33 said:
Been running the GPE ROM flawlessly since I flashed on the 12th... Until today. Don't know if this is ROM related but maybe you guys can help.
Out of nowhere, my phone kept shutting off. Couldn't use it for more than a minute after booting before it would turn off completely. Battery was charged so I was kind of like 'wtf'. Then all of a sudden it wouldn't even get to the swirling colors boot screen. It would shut off halfway though the Samsung Custom logo. ****.
Tried plugging it in and pulling the battery multiple times. I can't even boot to recovery! The blue text shows in the upper left but then it will go off again. It's plugged in now but not showing the battery charging screen.
I can only get it to turn on for about a second. Am I ****ed? Is this thing bricked? Super random because I changed NOTHING this morning and it was fine yesterday.
Click to expand...
Click to collapse
It could be a power button failure, it's actually quite common on the S4.
Google "Galaxy s4 power button problems"
Check out this link:
http://forum.xda-developers.com/showthread.php?t=1931310

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