Finally got my Mozart from Orange UK yesterday. Great phone and Windows seems serious this time
although its less than 24 hrs I'm using this phone but I'm not impressed by the signal reception. I watched it at my flat, at work, while driving, alongside road; but I'm not getting the signal bars what I used to receive on my Desire. Any body else facing the same experience?
Yeah I experience the same with my Orange France Mozart, I have less signal bars particularly in 3G/3G+. But I would say that it's only due to the algorithm used to evaluate the signal because on my other phone I've a full signal at the same place.
hmm, well for areas where full signal strengh availalbe then you lose 1-2 bars on mozart, its ok. However, where there are only 1-2 bars availalbe and mozart showing none and you cannot make a call, its a problem.
As far as I am concern Orange UK reception sucks. Compared to the HD2, the Mozart appears to have better reception even on such a bad network. And no for some reason the device won't roam to t-mobile.
Agreed, that's the other observation taht it doesn't pick T-Mobile signal and no "R" appears on the phone.
I'm having signal issues with my Mozart as well. I had no issues with call dropping on my previous phone.
Have you checked the settings
Can't say I have had any problems roaming on on t-mobile/orange.
Does it help if you go to settings..mobile network and changed data roaming to 'roam'?
I also presume you have opted in to using t-mobile on the Orange website (if that is not a dumb question).
Dam0c
Compared to my old Touch Diamond the T-Mobile Mozart I'm playing with has weaker reception but higher battery drain ...
data roam set to no roam is for data connection. The Orange/T-Mobile sharing is only for voice and sms I believe.
I did notice that phone does pick up Orange/T-Mobile signal but without any visual sign on the status bar, you need to see it setting area.
But the signal reception is really bad, with call droppings as well.
I switched from t-mobile UK to orange UK just to get the mozart early, so far the only disappointment is the signal, I assumed that was orange. Before on 3G i was clocking a good 2MB/s with t-mobile, now my very best speed i can get is about 50KB/s, I'm hoping this is a phone issue that will be sorted once updates are released...
The Orange/T-Mobile sharing does have data roaming but it's GPRS only. I did have roaming working when I set it up, but it seems to have stopped working again now.
One thing to remember with the displayed signal strength is just that, displayed. 3 bars on WP7 device could be 4/5 on another simply because they display signal levels differently.
Received sms from Orange today:
" As you've cahnged your handset, the experience of picking up T-Mobile signal might be different. For answers on any question go to orange.co.uk/share"
I've not had any signal issues at all I reside in a very remote area...
The signal so far is much better the the iphone which i have, which always drops calls...
Got the text message from orange last week as well. I seem to be covered by T-Mobile in areas that Orange fails. Orange reception is pathetic in central London. worse of all, during peak hours i can get full signal but calls to my number are never routed to my device and I can't make phone calls due to poor availability.
Anyway T-Mobile 3G appears to be faster than Orange
Also worth to mention that HTC has released new ROM updates with a new radio stack and SPL (and possibly drivers) but Orange UK havent released anything yet.
its been almost a week with Mozart and I'm quite sure now that it's actually Orange signals. But let's wait when Orange sends the updates.
Related
i have noticed that in the fringe area in vermont where i am, my kid's nokia 3226 gets 4 bars while my sx56 (w2k3) can't raise a steady signal. i have managed to receive one sms while i am here and when i noticed it, my signal indicator showed "searching". is the radio rom in w2k3 really the best?
Hi!
I received my HTC Hero on thursday. I have some trouble getting a stable 3G / HSPA connection with my local providers over here in Germany (tested with E-Plus and O2). It falls back to EDGE or even GPRS quite often although my old Nokia E51 has a strong stable signal (all 6 of 6 bars for signal quality).
I also had trouble connecting to an open unsecured WLAN.
Is anyone else experiencing such problems (hopefully not)? If so, I just got a defective unit...
Any hints appreciated. Did find anything via Google yet. Probably because it has just been released.
Best regards, cos
Yes I've been having problems too. I have noticed a weaker reception I most areas - signal strength drops from 3 out of 4 to 1 out of 4 for no apparent reason - in weak signal areas I lose signal completely - wifi cuts in and out at home.
I'd also appreciate hints - HTC asked me to do a system reset which I'm reluctant to do becuase I don't believe it will solve anything.
Using SimFree HTC Hero on the Orange Network(UK). (I've tried 2 & 3G - I've tried O2 simcard)
**UPDATE**
Did a system reset - no difference
Sent phone to seller who compared it with other units- same signal strength
Took it to an Orange Shop where they had a signal booster which should have given me full signal - I got 3 bars.
Hopeful for a software update
So Im sure any of you on Tmo UK will be aware of this new option they've given us whereby you can opt-in to use the orange networks if you lose reception from Tmobile........
I thought to myself "yeah...... why not..... cant hurt"
Seeing as I barely get a 3G / HSDPA signal where I live I thought that perhaps it might kick into "orange mode" and give me some 3G action.... (sadly it doesnt)...
Anyway since I opted in Ive noticed that sometimes when Im on the Tmo/Orange signal, the "Edge" (E) symbol is displayed in my taskbar......
Its definitely a lot faster than GPRS but doesnt seem to be as quick as HSDPA, I thought that perhaps it was there in place of the 3G symbol but sometimes that will appear too.....
I thought "Edge" was only available in the US.....
Does Orange have some kind of in between speed that I was previously unaware of??
conantroutman said:
So Im sure any of you on Tmo UK will be aware of this new option they've given us whereby you can opt-in to use the orange networks if you lose reception from Tmobile........
I thought to myself "yeah...... why not..... cant hurt"
Seeing as I barely get a 3G / HSDPA signal where I live I thought that perhaps it might kick into "orange mode" and give me some 3G action.... (sadly it doesnt)...
Anyway since I opted in Ive noticed that sometimes when Im on the Tmo/Orange signal, the "Edge" (E) symbol is displayed in my taskbar......
Its definitely a lot faster than GPRS but doesnt seem to be as quick as HSDPA, I thought that perhaps it was there in place of the 3G symbol but sometimes that will appear too.....
I thought "Edge" was only available in the US.....
Does Orange have some kind of in between speed that I was previously unaware of??
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I don't know it fore sure, but France Telecom (Group holder of Orange) have invest a lot in UMTS maybe it's that you got.
g
edge
3g
H
in order of speed, edge has been used in the uk for years
So you texted Yes to 2121 as well.. I honestly cannot spot any difference, still haven't gotten Orange coverage yet
Richy99 said:
g
edge
3g
H
in order of speed, edge has been used in the uk for years
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Click to collapse
Didnt realise that........
about edge anyway........
cheers...
Don001 said:
So you texted Yes to 2121 as well.. I honestly cannot spot any difference, still haven't gotten Orange coverage yet
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lol you probably wont need it in London........
coverage is poor out here in the sticks though..........
it perhaps won't auto switch networks, because it knows t mo is the preferred network, unless there is no t mo reception at all.
you maybe need to add the orange network as a preferred network
settings menu all settings personal phone network tab set networks let's you set the preferred order and such, so if you find yourself in an orange dominant area move orange above tmo in the list.
conantroutman said:
lol you probably wont need it in London........
coverage is poor out here in the sticks though..........
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OK I'm generally a proud Londoner (Not a bad thing lol).. But sometimes I've been in the middle of Oxford Street and notice I have no reception, London isn't a great place for good reception is some areas, you get better reception in residential areas then main high streets
@sam...
Mine seems to switch even when I have a reasonable amount of signal.
9 times out of 10 today when I looked at my phone I had the roaming and edge symbols sitting in my taskbar....
I generally never struggle for basic network coverage so I was surprised at how often I'm on orange signal...
@don..
Yeah I guess there are plenty of things that could hamper you're signal...
Maybe it's that famous london smog I've heard so much about
conantroutman said:
@sam...
Mine seems to switch even when I have a reasonable amount of signal.
9 times out of 10 today when I looked at my phone I had the roaming and edge symbols sitting in my taskbar....
I generally never struggle for basic network coverage so I was surprised at how often I'm on orange signal...
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Click to collapse
good to know, i guess it must do some signal strength comparing.
conantroutman said:
@don..
Yeah I guess there are plenty of things that could hamper you're signal...
Maybe it's that famous london smog I've heard so much about
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Click to collapse
Maybe lol
Battery Drain
I've also just signed up to this as I get poor signal thru T-Mobile when in some buildings whilst at work.
Problem is that I've noticed a significant drain in battery since subscribing presumably as the phone is always comparing signal strength of both Tmo and Orange and switching between the two periodically.
Is there a way to change carrier manually through some form of *#*# dial code rather than to switch to manual and select the desired network as this takes a while? I don't seem to have the option to set my preferred networks as a previous poster mentioned.
I've had mixed experience with this - make sure your sense and activesync settings are set to NOT download data when roaming - the Orange/T-mobile thing calls itself roaming and I kept getting password incorrect responses from gmail on activesync, I assume because it was trying to access the servers from different IP addresses rapidly. You do not get 3G etc from Orange - your data comes over t-mobile, you just roaming onto the Orange network when there is no signal on t-mobile, so it should give you better call coverage, but for data switch off roaming so it only tries to access data when on t-mobile.
bmcconalogue said:
I've had mixed experience with this - make sure your sense and activesync settings are set to NOT download data when roaming - the Orange/T-mobile thing calls itself roaming and I kept getting password incorrect responses from gmail on activesync, I assume because it was trying to access the servers from different IP addresses rapidly. You do not get 3G etc from Orange - your data comes over t-mobile, you just roaming onto the Orange network when there is no signal on t-mobile, so it should give you better call coverage, but for data switch off roaming so it only tries to access data when on t-mobile.
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Are you saying that there are charges for data usage whilst using the orange side of things?......
Hope not........ Lol
Sent From 1998 Via 56K Dial Up
As the title really, my phone has always done it. Whenever it switches from 3G back down to 2G (Automatically when moving through reception areas) my phone will loose signal for a second or two. While this isn't a problem, sometimes it can loose signal upto a minute! (then any txt sent while the phone is off doesn't get delivered until a few hours afterwards) This gets VERY VERY annoying!
I have tried it with an Orange and O2 UK sim. I have tried it with the stock rom and a cooked rom.
My question is, does anybody elses TG01 do this as well?
I think mine does the same thing.
I never noticed it happen in the UK, but out in Australia where there's much less 3G coverage (or much more 3G congestion), it seems to happen fairly regularly.
Anyone else!? I really need to know if another TG01 will experience the same problems or if it's just mine when I send it back!!
Had my x1 for a couple of days now and lots to like about it however I have noticed that it seems to have a very weak phone signal reception.
I am on three in the UK and in the normal areas I travel I have never noticed an issue on my other phones with it struggling to hold on to signal bars.
Anyone else have this?
Signal bars mean absolutely nothing. Many oem even show full bars even when there is actually no signal.
Better install cellmapper app that will exactly show and record the signal where you travel.
Also, do you have 3uk volte working?(calls over 4g network)
Well all I can say is that I live less than a mile from the nearest mast and would nearly always have full signal bars on other phones yet on this phone it drops on and off 1 bar.
I will download the app you mentioned and see what that shows
I've had this problem with numerous Sony phones over the years, always poor signal compared to Sammy's, Pixel's and iPhones that I've had. Same issue with the X1 I have now, always on WiFi calling and no signal, my Pixel 3 XL would be happily sitting on 4G.
andybg40 said:
I've had this problem with numerous Sony phones over the years, always poor signal compared to Sammy's, Pixel's and iPhones that I've had. Same issue with the X1 I have now, always on WiFi calling and no signal, my Pixel 3 XL would be happily sitting on 4G.
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Glad it's not just me then.
I do remember having this issue on a previous Sony phone also but can remember the model now. It's been a long time since I had a Sony but thought this one was going to tick every box which it almost does apart from having reliable signal reception which is really should be a must!
Is there anyway they can improve this with software of are we stuck with it due to hardware issues?
I'm in my 14 days returns periods at the moment and like everything about this phone apart from what it should do first and foremost
I am having the same problem, I'm on EE and my LTE keeps dropping from 4 bar's to 1 bar then nothing which causes me to lose data connection. It then jumps to 4 bar's again and then repeats this over and over. This is happening at home where I always have full reception. I have tested my sim in 5 different phones all have full reception and don't lose connection only my Xperia 1 does! Any help would be appreciated.
Same problem for me. I switched my SIM from Galaxy S8 to X1. S8 has 4 to 5 bars while X1 struggles with getting one bar at home.
Ffs... The bars mean nothing. Sony phones take into consideration RSRQ(signal quality) and SINR(s noise) values of the signal. Other oem don't. The actual signal power RSRP (do not confuse it with bars) is same or better on Sony.
Xperia 1 has most advanced modem and antenna setup of any 4g phone. 4x4 mimo even on low bands (first to have it).
3uk and ee are special in the sense that they need phone to support volte to get access to their low band spectrum(band 20).
So make sure you have volte aka 4g calling enabled and check with apps like Netmonster or Cellmapper the band and RSRP of the signal. Then compare it with other phones at the same place.
VeixES said:
Ffs... The bars mean nothing. Sony phones take into consideration RSRQ(signal quality) and SINR(s noise) values of the signal. Other oem don't. The actual signal power RSRP (do not confuse it with bars) is same or better on Sony.
Xperia 1 has most advanced modem and antenna setup of any 4g phone. 4x4 mimo even on low bands (first to have it).
3uk and ee are special in the sense that they need phone to support volte to get access to their low band spectrum(band 20).
So make sure you have volte aka 4g calling enabled and check with apps like Netmonster or Cellmapper the band and RSRP of the signal. Then compare it with other phones at the same place.
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If it's as simple as that why is it not enabled on this phone already?
I think what you seem to be over looking is the fact that I and others here have said that yes the bars are lower than other phones and flutter slot but also to the point where they drop completely and give no reception at all. A situation not faced on other phones.
Can you explain how we enable this missing band so that the phone can provide a more reliable/stable reception
Does your phone have 3uk volte(4g calling) enabled? Phone should stay in 4g during call. If not then you are out of luck.
ee users can install EE firmware to get Volte working if it's not already . newflasher on xda helps to change firmware.
And please compare signals with abovementioned apps.
hpsauce37 said:
Glad it's not just me then.
I do remember having this issue on a previous Sony phone also but can remember the model now. It's been a long time since I had a Sony but thought this one was going to tick every box which it almost does apart from having reliable signal reception which is really should be a must!
Is there anyway they can improve this with software of are we stuck with it due to hardware issues?
I'm in my 14 days returns periods at the moment and like everything about this phone apart from what it should do first and foremost
Click to expand...
Click to collapse
If you're having signal drops / dropped phone calls etc... I get it. But Sony is historically notorious for showing lower signals than others on those bars. However, as stated, the bars are pretty meaningless. I've owned many Sony's, and while the bars are lower (sometimes all empty), I still have signal in all the places I should. YMMV.
VeixES said:
Does your phone have 3uk volte(4g calling) enabled? Phone should stay in 4g during call. If not then you are out of luck.
ee users can install EE firmware to get Volte working if it's not already . newflasher on xda helps to change firmware.
And please compare signals with abovementioned apps.
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Click to collapse
I don't honestly know. My phone was purchased sim free from carphone warehouse and I use it on 3 network. The phone just set itself up. How would I check this? Is it something listed under network settings?
It's so frustrating as I'm really loving a lot about this phone but just want it to be comparable at least with my other phones I've used with call reception
those who are having signal problem, are you using EE network?
I saw lots of people with EE reporting this issue on official sony forum.
Got mine yesterday from Vodafone and signal is perfect !
XSIIS said:
those who are having signal problem, are you using EE network?
I saw lots of people with EE reporting this issue on official sony forum.
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Click to collapse
Yes
I also have only 1 bar... Orange.
If you are EE UK user, then you need EE firmware on your Xperia 1 to get best network compatibility(Volte and low band support because of it).
3UK users probably need also 3UK firmware but that does not seem to exist yet.
This weirdness of low band access is specific to two UK operators. Everywhere else the device is fully capable of best 4g experience.
Wait Next update
Enviado desde mi G8141 mediante Tapatalk
So for those of us on three network but purchased the phone sim free are stuck with the problem as three do not sell this handset themselves so unlikely to release any firmware for it.
That does not look good for me so I think I will need to return within my 14 days.
Shame.
There's definitely a network connectivity issue with the XP1 right now though. This seems to affect only XP1's on the EE network, which were *not* bought from EE direct, i.e. ones with stock firmware. (e.g. mine!)
The symptoms are that periodically, first the 4G symbol disappears, then the signal goes to zero and you've lost the internet. Then it reconnects back onto 4G again. Sometimes this repeats 3 or 4 times in succession. The whole thing takes from 5 seconds to maybe 30 seconds depending on how many re-tries.
You can go for maybe an our or so without a problem, or sometimes it happens like every 10 minutes.
And here's the key part: this happens wherever you are, even on a full strength signal. As far as I can make out, this affects ALL XP1s with stock firmware on EE. EE say it's a Sony problem. Sony say it's a network issue. So we are all stuck.
Does anyone know of a suitable network logging app, which will log 4G disconnects and signal loss, so we can provide evidence to EE and Sony?
More info here:
https://talk.sonymobile.com/t5/Xperia-1/Issue-with-network-dropping/td-p/1376332/highlight/false
(My phone is fine with a Vodafone sim. There's something specific to the phone firmware/config - timers, buffer sizes, packet sizes - whatever - and the EE network. But right now, on EE, it's unusable.)