[Q] Help! Problem with my Hero touch screen - Hero, G2 Touch Q&A, Help & Troubleshooting

I use my HTC Hero with careful and never drop it. Everything was just fine until 3 days ago, when I texted a message, i noticed that the screen didn't response with my finger. I touch on line on the top of keyboard ( Q-W-E-R-T-Y...) but all it response was Enter, Backspace, Space, Settings...( all the buttons at bottom ) and type automatically when I don't touch the screen anymore ( it just auto-type all the icon at the bottom). And it appear at least 5times each day. When I got this problem, I lock the screen and then unlock the screen, do that for 3-4times and that weird things disappeared.
I tried factory reset over 3 times and re-calibrate many times but it useless. My phone is using Official Rom and haven't rooted yet. Yesterday, i tried to rooted it and installed another Custom Rom to see whether this problem will be solved or not, but it still the same. Does anyone ever have this problem? Please help me.
Here's my video I recorded to let you see about this problem ( on the attach file - Sorry i'm newbie in this forum so that I can't embed a video I've uploaded on Youtube because it said that "To prevent spam to the forums, new users are not permitted to post outside links in their messages" )View attachment 443134

you should check out this there is already one thread about it :- HTC Hero Bottom Of Screen Not Responding

maheshpatel said:
you should check out this there is already one thread about it :- HTC Hero Bottom Of Screen Not Responding
Click to expand...
Click to collapse
THanks, I've read it but all I saw in that thread is that people get issues about they cannot touch the bottom screen all the time, but for me-it still works, just get weird for sometimes, so I wonder if anyone knows how to fix it? Or let me know is it the software problem or hardware problem?

the main easy solution would be re-flash

vijaysapkota said:
the main easy solution would be re-flash
Click to expand...
Click to collapse
hi,
for me hair dryer but didn't work..
what i did is to charge the phone for 6 hrs..
when i woke up, the phone functioning properly..
i'm using also HTC Hero..
thanks and hope it helps someone..
regards,
kikigak

Related

bottom of screen not working after new roms

I have been tampering with my hero the last few days and now i have a problem. The part of the screen where the "^ phone + " is, is not working anymore. Even if i disable sense. When i'm in a game, that part works just fine. And when i press "menu" that part woks aswell.
I've put back backups wich didn't have the problem.. buit the problem persists. 'm wondering whether this could be hardware related. And what i can do softwarewise to resolve it.
Has anybody heard of a similar problem before?
(i'm on modaco 2.9 atm)
edit: when i wipe and install a new udate.zip (for instance 1.6 ion) the problem persists.
are you talking about the screen not working (e.g. a black bar, weird lines or something) or the TOUCH not working (e.g. graphics are fine, but screen is not responding in the lower area)?
kendong2 said:
are you talking about the screen not working (e.g. a black bar, weird lines or something) or the TOUCH not working (e.g. graphics are fine, but screen is not responding in the lower area)?
Click to expand...
Click to collapse
Oh sorry, that was unclear. The display is fine. Touch is not working.
So, did a wipe. Did a rom update. did a radio downgrade. All these things did not solve my problem. Maybe it IS hw related? Should i contact HTC?
I also got the same problem : very few time, the bottom part works... I just sent email to HTC (in French, because I am ), I'm waiting the answer...
i have that issue too since last week. i made this video.
.youtube.com/watch?v=j9wTVpqur_I
Often this needs sent off to HTC to get fixed, from what I've heard

HTC HD2 with malfunctioning lockscreen

Anyone know how to solve this problem?? The phone won't go into standby mode. it just stays at the lock screen
Video on my problem
http://www.youtube.com/watch?v=ej_TzilZITk
Anyone can help please??
no one can help me??
Looks like you are using the CHT lock screen, know issue, buggy, a search would have found it ....
watcher64 said:
Looks like you are using the CHT lock screen, know issue, buggy, a search would have found it ....
Click to expand...
Click to collapse
I made a hard reset, the problem still exist...
shadowblade1990 said:
I made a hard reset, the problem still exist...
Click to expand...
Click to collapse
Well that lock screen in the video is not the stock lock screen, what mod are you using on it ....
Whatever mod you are using, could be the problem ....
shadowblade1990 said:
I made a hard reset, the problem still exist...
Click to expand...
Click to collapse
Are you using CHT lockscreen? Just use the standard one and it should be alright.
nicedude_abad said:
Are you using CHT lockscreen? Just use the standard one and it should be alright.
Click to expand...
Click to collapse
Ditto ...
Not sure how many times this needs to be said ...
But going to join you in saying it again ...
Like i said, i done a hard reset and the problem still exist, which means that the problem does not lies on CHT.
btw i am not using CHT, this video that i posted is just for reference of my problem. (which the phone does not go into standby mode and need activesync in order for it to enter standby mode) the lockscreen that i am using is the orginal HD2 lockscreen.
Same Problem
I'm having the exact same problem with my hd2. I've tried the following things to resolve it:
- Soft reset
- Hard reset
- Task 29 reset
- Formatting my sd card
- Using Artemis and Chuckyrom, both same problems
I'm going to try a stock rom now and look if that works.
Are there more people having this problem? any solutions? Tx!
EDIT: I've installed the stock rom and replaced HSPL with SPL. I'm still having the same problem. I'm going to send it to the manufacturer. Good Luck!
Would you be so kind to come back with the result ? This is a very confusing problem. There are lots of people suffering from this already !
solved
i two have had this problem and have just found out how to sort it out. basically i tried everything new radio, rom, getting rid of CHT
and in the end all it was is the usb connection!!!!
all you have to do when unplugging your usb cable is make it come out on a angle left to right. there are obviously some very delicate contacts that get knocked out of kilter making the phone think its still on mains power when its not hence never turning off
you can confirm this error by unplugging your phone going into backlight settings and seeing if you can adjust you light setting on battery power if when you adjust your light setting nothing happens you got the same prob as me

[Q] Weird Screen issue on cm10 and older roms

hi
can anyone please help me?
i have had an atrix for almost a year now and have had no issues with it. recently i took a big step and decided to get the cm10 rom by th3bill onto my atrix!
all worked fine for a few weeks until about a week ago. i noticed that my lockscreen pattern wasnt entering as normal. the pattern would not connect to the dots i wanted it to. on the main screen if i tap on the central button to get to the menu for my apps it will automatically respond my touch to the right/left icon and take me onto my contacts/sms instead. also while typing certain letters e.g "t" will not be recognised and instead "r" will show up instead.
somehow i managed to remove my pattern lock but the other issues are still present.
i thought that it may be a bug with the rom so i decided to go back to cm7.2 which was running perfectly on the phone thinking that this may be the solution, but even that rom is now giving me the same problem :crying:
can someone please advise me as to what the problem is/what i should do?
thnx in advance
Ok so i also had/have this problem. You can find a temporary solution and info here http://forum.xda-developers.com/showpost.php?p=27595402&postcount=1
I replaced my digitizer and the dead zone changed position.So know that replacing the digitizer might help or might not help...
Good luck
Oh and always search the Solutions to common problems thread before posting!

Sofkeys autopress !

1. Softkeys ( Menu and Home ) starting to auto-press today suddenly for no reason. Before you ask , I don't droped my phone or any type of shock !
2. After some time sofkeys ( Menu and Home ) stop working at all ! They don't even light out if I'm trying to press them... Although the 'Back' key is working perfectly fine.. :/
These problem solve magically after one restart but after few minutes they still persist ! Sometimes working fine , sometimes autopressing or not working at all and after a while working again.. :/
Anyone else had this problem too or know how to fix it ? ( if it's even possible to fix )
P.S. I don't think that's an Software problem , I think that's an Hardware problem tho...
EDIT : My 'Menu' and 'Home' buttons are officially dead now... R.I.P. !
I have the same problem... After updatee from 7.1.3 to 7.5.1 and to 8.0.1. I tried with custom ROM, with stop Tapatalk... But without success. I tried also with another launcher and they start to work for only 10 minutes.. tried also with wipe cache! This is very big problem
ZinovievBG said:
I have the same problem... After updatee from 7.1.3 to 7.5.1 and to 8.0.1. I tried with custom ROM, with stop Tapatalk... But without success. I tried also with another launcher and they start to work for only 10 minutes.. tried also with wipe cache! This is very big problem
Click to expand...
Click to collapse
That's not a Software problem , that's a Hardware problem...
In my case all started yesterday... Menu and Home keys started to autopress/not working and until night they stopped working at all , completely dead ! That happened suddenly , I never had that problem or have dropped my phone , never !
Also I read that many Xiaomi have this problem including Redmi Note 3 and even Mi5
R.I.P. Soft keys !
Now they work again after whole day that they don't worked at all now suddenly starting to autopress again and works pressing them :/ They worked again ( including autopressing ) just for few minutes and then not working again..
I'm starting not to understand this device at all !
Gyovany96 said:
Now they work again after whole day that they don't worked at all now suddenly starting to autopress again and works pressing them :/ They worked again ( including autopressing ) just for few minutes and then not working again..
I'm starting not to understand this device at all !
Click to expand...
Click to collapse
Acutally it's software problem... I'm sure because when i deinstall Taptalck updates, they start work correctly for around 15-40 minutes. After that they just died. After install new launcher (from Gplay) they start to work again. So im pretty sure that, this is software problem... But from MIUI dont care about our problems
ZinovievBG said:
Acutally it's software problem... I'm sure because when i deinstall Taptalck updates, they start work correctly for around 15-40 minutes. After that they just died. After install new launcher (from Gplay) they start to work again. So im pretty sure that, this is software problem... But from MIUI dont care about our problems
Click to expand...
Click to collapse
I don't know... I'm using exactly the same apps like always , never had that problem ever with any ROM... Last night I flashed Stable 8.0.2.0 , they worked for few minutes and then dead again !
I still think that's an Hardware problem , but I really hope I'm wrong and you're right to be a Software problem..
If was harfwer problem, when we make clean instal, we sshould have the same problem without any reaction of the button...
ZinovievBG said:
If was harfwer problem, when we make clean instal, we sshould have the same problem without any reaction of the button...
Click to expand...
Click to collapse
That's exactly what I have..
Gyovany96 said:
That's exactly what I have..
Click to expand...
Click to collapse
Yeah.. but my keys today start to work again.. and again stopped 2 times. Now work correctly. I think it's software problem
ZinovievBG said:
Yeah.. but my keys today start to work again.. and again stopped 2 times. Now work correctly. I think it's software problem
Click to expand...
Click to collapse
Exactly same problem for me. Sometimes it start to work ( very rare ) or auto press but I disabled Menu and Home buttons because it's annoying to get out of app because autopress.. Have you tried to flash latest fastboot ROM ? If it's from software that should solve it..
Or this problem its in the kernel of Miui... I dont know, how to check. But i buy new display, and nie im waiting for it. When i change My display will text you
ZinovievBG said:
Or this problem its in the kernel of Miui... I dont know, how to check. But i buy new display, and nie im waiting for it. When i change My display will text you
Click to expand...
Click to collapse
I thought buying new LCD too but it takes too long to deliver and I read some bad reviews about them : not original , dead pixels , crash during transport , etc. I'm thinking buying a new device maybe...
Anyway I'm really curious about your new LCD , so please tell me when it arrive and how it works :fingers-crossed:
Btw you bought just the LCD or LCD+frame ?
Gyovany96 said:
I thought buying new LCD too but it takes too long to deliver and I read some bad reviews about them : not original , dead pixels , crash during transport , etc. I'm thinking buying a new device maybe...
Anyway I'm really curious about your new LCD , so please tell me when it arrive and how it works :fingers-crossed:
Btw you bought just the LCD or LCD+frame ?
Click to expand...
Click to collapse
Only Display, i will text you when i finish with rhe display
I had the same problem. If you are using custom rom, you can activate on screen home button and disable softkeys, this may help for a while.
But it still will make some phantom touch on your screen. Finally I sent to repair and they changed another screen for me
Hello dear friend! I changed my display... And now everything is good. Buttons work properly. And I have good news for you. I just finished with one test: I put the old screen again on the phone and now the buttons work again... I just heating up the display when I was removed the old screen. U can try to heat up your phone on the button of the screen with hairdryer gently. Or just disassembly your phone and assembly again if u have any questions I'm here
@vetefan I already disabled Home and Menu buttons because it was really annoying to always get out of apps suddenly without pressing anything !
@ZinovievBG Hey mate ! Few weeks ago I opened my device to clear dust in front camera and also I cleared everything in it including a bit display stuff ( you can't really clean too much display because it's one piece ). I'll try heating soft buttons with hairdryer and see if it works. One question : this heating solved the problem definitely or just for a temporary period ?
Gyovany96 said:
@vetefan I already disabled Home and Menu buttons because it was really annoying to always get out of apps suddenly without pressing anything !
@ZinovievBG Hey mate ! Few weeks ago I opened my device to clear dust in front camera and also I cleared everything in it including a bit display stuff ( you can't really clean too much display because it's one piece ). I'll try heating soft buttons with hairdryer and see if it works. One question : this heating solved the problem definitely or just for a temporary period ?
Click to expand...
Click to collapse
Im not sure about that. I just checked for around 20 minutÄ™ and everything was ok. Today i will put again the old screeny and will told you

Touch becomes unresponsive few seconds after opening

I have a Lenovo z2 plus whose bootloader I recently unlocked, installed twrp, installed viper os (android - 7.1.2) and rooted it. whenever I try to use my phone (since the last evening) , the touch works for about 2 seconds and then stops working(every time) . I was thinking it might be a software/rom issue but when I close the Screen and before opening I keep my thumb at the portion near the front camera/speaker part pressed and then open the phone, then the touch works fine till I remove my thumb from there. When I remove my thumb, then again the touch stops working. Then to make the touch work for more than 2 sec again , I need to shut the screen off and do the thumb thing again. Due to this I'm thinking this might be a hardware issue but it were a hardware issue, then why does the touch stop working exactly about after 2 seconds without the thumb thing and touch starts working every time I open the screen with the thumb thing again till the time I remove it . And due to that timing thing it seems like it might be a software issue. All the other buttons are working perfectly. I really don't want the factory reset the phone till it's really necessary due to all the data and stuff. Can anyone please tell me what the problem is and how to fix it.
Thanks,
Manan
Are you able to fix now?
Manan12 said:
I have a Lenovo z2 plus whose bootloader I recently unlocked, installed twrp, installed viper os (android - 7.1.2) and rooted it. whenever I try to use my phone (since the last evening) , the touch works for about 2 seconds and then stops working(every time) . I was thinking it might be a software/rom issue but when I close the Screen and before opening I keep my thumb at the portion near the front camera/speaker part pressed and then open the phone, then the touch works fine till I remove my thumb from there. When I remove my thumb, then again the touch stops working. Then to make the touch work for more than 2 sec again , I need to shut the screen off and do the thumb thing again. Due to this I'm thinking this might be a hardware issue but it were a hardware issue, then why does the touch stop working exactly about after 2 seconds without the thumb thing and touch starts working every time I open the screen with the thumb thing again till the time I remove it . And due to that timing thing it seems like it might be a software issue. All the other buttons are working perfectly. I really don't want the factory reset the phone till it's really necessary due to all the data and stuff. Can anyone please tell me what the problem is and how to fix it.
Thanks,
Manan
Click to expand...
Click to collapse
HI Manan,
Are you able to fix permanently? I tried to hold between speaker and front camera but not seeing that touch is working. Can you please share some pic pointing where exactly to touch? Also are you pressing hard or lightly? Please share how to do that?
Also later are you able to resolve the issue? Did you change digitizer etc. Did it worked normally? Please let me know.
Regards
Anil
Workaround
I tried one workaround indicated by someone else on another thread. Follow below steps
Press power button to put screen off
Hold phone in left hand and put left thumb on screen
Press power button to start screen
Touch with right hand fingers
It will work till left thumb is there on screen..
If touch is lost follow from step one
Atleast this helps alot instead of only 2-3secs stuff..
Thanks to one who indicated this workaround
abalanag said:
HI Manan,
Are you able to fix permanently? I tried to hold between speaker and front camera but not seeing that touch is working. Can you please share some pic pointing where exactly to touch? Also are you pressing hard or lightly? Please share how to do that?
Also later are you able to resolve the issue? Did you change digitizer etc. Did it worked normally? Please let me know.
Regards
Anil
Click to expand...
Click to collapse
Manan12 said:
I have a Lenovo z2 plus whose bootloader I recently unlocked, installed twrp, installed viper os (android - 7.1.2) and rooted it. whenever I try to use my phone (since the last evening) , the touch works for about 2 seconds and then stops working(every time) . I was thinking it might be a software/rom issue but when I close the Screen and before opening I keep my thumb at the portion near the front camera/speaker part pressed and then open the phone, then the touch works fine till I remove my thumb from there. When I remove my thumb, then again the touch stops working. Then to make the touch work for more than 2 sec again , I need to shut the screen off and do the thumb thing again. Due to this I'm thinking this might be a hardware issue but it were a hardware issue, then why does the touch stop working exactly about after 2 seconds without the thumb thing and touch starts working every time I open the screen with the thumb thing again till the time I remove it . And due to that timing thing it seems like it might be a software issue. All the other buttons are working perfectly. I really don't want the factory reset the phone till it's really necessary due to all the data and stuff. Can anyone please tell me what the problem is and how to fix it.
Thanks,
Manan
Click to expand...
Click to collapse
@Manan12 @abalanag What did you do to fix this issue ?
Not_James_Bond said:
@Manan12 @abalanag What did you do to fix this issue ?
Click to expand...
Click to collapse
As said in above post, please follow workaround if you are getting issue still.
For my case after couple of days, it started working normally. Sometimes that issue comes again, but i use workaround to use the phone.
I have the same issue! Please provide where you found this solution and workaround. Did you have to change screen?

Categories

Resources