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I have an unlocked unrooted S3 on Vodafone UK. This issue has been happening for the last few days whereby i have full 3G/H+ connection, but absolutely no data is working. No email, no websites loading, no whatsapp, nothing. The issue goes away as soon as I restart my phone, but then it comes back after a few hours.
Has anyone experienced this, and if so, how have you fixed it?
Go back to your network/phone provider .
Or flash different modem .
jje
I am having this issue too. I may be wrong, but i realise this happens if i turn off my Wifi, the 3G will not want to connect to the 3G network.. Anyone else having such problem?
By the way mine is International version (Location: Singapore)
I'm having a similar problem where I have a good 3G/H/H+ connection but data seems to drop intermittently across all applications - I get the same sort of error message in browsers/facebook/twitter that you receive when you have no signal.
Anyone have anything similar and know of any fix?
I am not having such issue so far. I been updating my SGS3 using over-the-air update. I guess the MODEM has been updated as well.
Go to market and download "fast dormancy"(by gorkhanmoral) then disable it and reboot.
Check if your speed has improved,if it got worse then enable it again.
U need ROOT to use this tool.
I it didn't help, then flash a different modem
This is good modem
Cwm flashable
flame1845 said:
I have an unlocked unrooted S3 on Vodafone UK. This issue has been happening for the last few days whereby i have full 3G/H+ connection, but absolutely no data is working. No email, no websites loading, no whatsapp, nothing. The issue goes away as soon as I restart my phone, but then it comes back after a few hours.
Has anyone experienced this, and if so, how have you fixed it?
Click to expand...
Click to collapse
have you got any battery saving app like juice defender installed in your phone?
Is mobile data working at all? or is it constantly "uploading" but never "downloading" (up arrow lights but not down).
If what I just described is your issue then this is a network issue relating to android in general.
Basically your phone will be connected to two radio towers and gets confused as to which one it should use, rebooting or flight mode may help force it onto one tower or you may have to speak to your carriers "high network technical team" or whatever they are called for you to get them to force it onto one tower.
I had this issue on the HTC hero (a long time ago now) and it took 9 months for Orange UK to work out what was going on.
and it took 9 months for Orange UK to work out what was going on.
Click to expand...
Click to collapse
Congrats. Orange Luxembourg (my gf's network provider) still hasn't got a clue.. But they seem rather clueless about everything except writing invoices.
Flashing an Asian modem on her S2 made the issue far less prominent since they seem not to get confused by antenna ping-pong. (Tango Luxembourg, my carrier, has this issue too in the main city)
My girlfriend has had a Samsung S3 (I9300) for a couple of months and has had no issues with it however she dropped it and broke the LCD . I ordered a replacement screen (Front glass, LCD, and digitizer) from eBay and fitted this without any problems. I tested all functions on the phone and it seemed to be working okay. The same evening my girlfriend went and run the update and went from 4.0.4 (I think) to 4.1.2 since then she has complained about signal issues which I have now witnessed myself. I wished she had waited a bit longer to make sure the phone was working fine before doing any updates as now I am not sure if this is a software related problem or hardware. There is no way to revert back to the older version to confirm software. I know one option on the software side would be to root it and install a customer rom but I have never done this before and even though reading through the forums the process seems to be easy I am a bit reluctant to do this just now.
The signal indicator sometimes shows a circle with a line through it, sometimes it shows a grey triangle with no bars in it and other times it will show a bar or two and even a full signal. I have noticed even without a sim in it that it can show a couple of bars of signal. I have not got this confused with the Wi-Fi signal. When trying to send text messages or make a phone call the following errors come up “Not registered on network” and “No signal found for mobile network”
Below is what I have done/checked so far
I have restored the phone to factory settings but as explained before this will only restore to 4.1.2. This time the only apps on the phone are stock apps, no additional apps have been installed just encase a third party software may have caused issues.
Her sim will work in any other phone. I have an S2 and have ported my number over from a normal sim to a brand new micro sim to try in her phone. Both of these phones are on O2.
I have made sure the IMEI number is correct and matches what the phone came shipped with.
I have double checked the APN details and these match what my S2 has. Although I am pretty sure this is only for internet and MMS and would not affect SMS and phone calls.
After check over the settings and restoring to factory settings I have fitted a replacement antenna which I also got from eBay. I doubt I have damaged the mainboard as all other functions on the phone work fine. (Touchscreen, Cameras, Sound, Wi-Fi)
For some reason I can get the phone to work at my house on both GSM (2G) and WXCDA (3G) although it seems to be more stable when it is on GSM. As soon as I leave my house and go into town (approx. 2 mile away) or over to my girlfriends (approx. 20 miles away) it will stop working. I have gone onto the O2 website and entered both of our post codes on the O2 network coverage checker and this reports that there are no services down in our area and that we should have a good signal.
I have come on this forum for some advice and hopefully someone can recommend what I could do next. I have had a little browse on the forum already but is there something I have missed? Should I root the phone and install a customer rom? If it was caused by the official update is there an a hotfix of some sort coming soon? Or is this a genuine fault with the phone? If it is a fault with the phone and it has not be caused by me I could try sending it back to O2 (where the phone was purchased from) or Samsung seeing as I can’t see any warranty seals so think I would get away with this.
Thanks in advance for any responses I get to this and I am sorry if I have rambled on and provided info that is not essential.
Flash O2 stock rom via Odin .
If that does not fix it its a hardware repair job and you will be refused warranty as you have self repaired .
jje
My wife and I got new Galaxy S II phones from C Spire earlier this month. They came with Android 2.3.6 out of the box, but a tech guy loaded 4.1.2 while we were still in the store. A few days later, I noticed a few odd things on both phones when using Google Maps:
With "Use wireless networks" checked, "Use GPS satellites" unchecked, and Wi-Fi off:
Maps plots my coarse location, so that I can see the blue directional arrow surrounded by a relatively large circle. So far, so good. But if I drive somewhere and keep Maps up, it never updates my position.
With "Use wireless networks" checked, "Use GPS satellites" checked, and Wi-Fi off:
Maps plots my coarse location, just as above. The GPS icon appears and starts flashing in the notification area. Five minutes later, it will still be flashing. Again, if I drive somewhere and keep Maps up, it never updates my position.
With "Use wireless networks" checked, "Use GPS satellites" either way, and Wi-Fi on:
Maps plots my coarse location, just as above. If I drive by a Wi-Fi network, Maps zooms over to the proper location, and the surrounding bluish circle is much smaller. However, after a few seconds, it zooms me back to my original position, and the much wider circle is back. And I know my car is incapable of teleportation.
Here are the things I have done:
Used the Text CS service, was told to make sure I had a clear view of the sky, turn GPS off and back on, turn the phone off and back on, and finally to try a factory reset, which I eventually did and got the same results.
Tried several GPS apps for deleting and re-downloading AGPS data.
Talked to a C Spire sales person and tech person, called their customer service number, and talked to the tech guy who installed the updates to our phones the day we got them. He worked with it for a while, had me reset the phone through recovery mode (neither forms of resetting restored the original version of Android), and finally said he'd get us replacement phones. This shouldn't be taken as a rant against C Spire; all of these people were very friendly.
Went to my local C Spire store and got the replacement phones set up (they already had 4.1.2 on them, and I'm not sure if they came that way or if someone updated them). Exact same problem still occurred.
Did a chat with Samsung customer service. Had me restart the phone in Safe Mode, and that still didn't help. Suggested I call in and setup a support ticket, which I haven't done yet.
Our previous phones were both the original Galaxy S (SCH-I500). While the phones themselves seemed to bog down in their old age (and froze or reset themselves at least daily), the mobile network locating and GPS locating worked amazingly. Under decent conditions, the GPS might take 5 seconds to lock.
I finally had a bit of a breakthrough today, but it hasn't resolved the issue where location via mobile network won't update (scenario 1 in the numbered list above). I found out about GPS NMEA data, which, for those who have no reason to learn about such things, is the raw data transmitted to and from a GPS satellite and receiver, and installed GPS NMEA Tool. After starting the app, I waited for a bit, and still no GPS lock. The initial view presented by the app is a human-readable summary of the data, and at some point I opened up the raw GPS NMEA log. It started spouting off a few lines that looked to be saying "I can't find a dang thing," but suddenly all of that changed. I switched back to the summary view, and sure enough, I had a fix on several satellites. I exited the app, opened Google Maps, and it got a lock again. It didn't stay locked the whole time, and it was slow to update my position, but it did work.
As far as I know, GPS NMEA Tool is only a diagnostic tool that doesn't perform any magic fix to the phone. I thought this might just be a strange coincidence, but after being inside this evening, I took my phone back outside. I opened up Maps, and after a few minutes, I didn't have a lock. I fired up GPS NMEA Tool, and after a minute or so I had a lock again.
So, does anyone have any clue what might be going on? Here's the info on my phone:
Using an Otter Box Commuter case. I don't think it has any metal in it, and I think someone at a C Spire store tested the GPS without the case on.
Model: SCH-R760X
Android version: 4.1.2
Baseband version: S:R760.01 K.GB28
Kernel version: 3.0.31-980103
[email protected] #3
SMP PREEMPT Fri Mar 1 04:29:20
KST 2013
Build number: JZO54K.SCH-R760X.GB28
Hardware version: H:R760.01 K.Q
Software version: GB28
Mobile network type: EvDo-rev.A
Well, I haven't gotten the GPS to lock in again, so I'm guessing the GPS NMEA Tool has anything to do with it. So basically, I'm still experiencing the exact same issues as before.
Well, apparently Samsung sent a batch of GS2s that weren't properly configured for C Spire. The stores were told not to sell those phones. I'm supposed to have a replacement very soon. So I suppose this issue is now finished!
Ok, I assumed getting a new phone would solve the problem, but it didn't. I'm on my fourth phone, I think, and they all seem to behave the same way. A few new things:
When I left the store with the new phone, I turned on Google Maps and left GPS off. My coarse location did update a few times, but then it stopped doing so after I was about 2 miles from the store.
I can get my coarse position on Maps to update by either restarting my phone, making a call, or sending a text. Obviously, my phone connects to a new tower when I change locations, because I can make calls and not have them drop soon after. Also, I figure people wouldn't be able to call me if I left the tower that my phone currently thinks it's connected to. It seems that unless I do something proactive, the phone doesn't want to acknowledge that it's moved on to a new tower.
Occasionally I can have GPS work for a little bit, but it never lasts for long.
Still going on. About the only thing new I know is that this seems to be isolated to GS2s running 4.1.2.
Another update regarding my (probably hopeless) situation. I captured data packets (which only seems to work if using Wi-Fi; on 3G, the phone doesn't look to handle the TCP/IP stuff itself) with Shark, and it looks like my phone has no problem communicating with googleapis.l.google.com. The actual data is encrypted, though.
The phone continues to report that I'm connected to the same base station (specifically, the same sector) until I do one of the above-mentioned things, although sometimes I'll have to make a call twice before the phone figures out where it is. Also, I've noticed that sometimes, if I've driven from point A to point B (we'll say they're 25 miles apart), after a single brief phone call, Maps might move my location to a spot in the middle of A and B. It may then move my location to point B after a second call.
So I still have no freaking clue why my phone won't properly report what tower it's connected to until certain events occur.
Also, I'm guessing the GPS issue at least partially stems from my phone not knowing where the heck it is most of the time. If it's getting assisted GPS data that's intended for a different location, that would definitely cause a delay in finding satellites.
By the way, I'd love to know if anyone else is experiencing this issue, or anything similar.
robg37 said:
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By the way, I'd love to know if anyone else is experiencing this issue, or anything similar.
Click to expand...
Click to collapse
Wanted to let you know I am experiencing the exact set of problems you are with my Galaxy 2 from CSpire. The gps works in a very inconsistent manner. Some days it works perfectly. Some days it doesn't work at all. Weather and cloud cover have no bearing on whether on not it works.
I spoke to someone at Samsung, but they were no help. They said I could send it in for repairs, but knowing my luck they would test it during one of the few times it works perfectly.
I'll be anxious to hear if you or somebody else discovers a fix for it.
Palaver23 said:
Wanted to let you know I am experiencing the exact set of problems you are with my Galaxy 2 from CSpire. The gps works in a very inconsistent manner. Some days it works perfectly. Some days it doesn't work at all. Weather and cloud cover have no bearing on whether on not it works.
I spoke to someone at Samsung, but they were no help. They said I could send it in for repairs, but knowing my luck they would test it during one of the few times it works perfectly.
I'll be anxious to hear if you or somebody else discovers a fix for it.
Click to expand...
Click to collapse
Unfortunately, I don't have a solid answer. But based on my experience and your response, I'm guessing there's some sort of issue with the 4.1.2 update that screws up how the location is reported. I've seen GS2's in stores that have 2.3.6, and they seem to work fine (although I obviously can't run off with one to test it). Plus, if this issue had been present when the phone was first released, I figure it would be much better documented. The problem now is:
There are 2 newer generations of Galaxy S out. Most people buying new phones are going to choose one of the newer 2.
Of those already owning this phone, many won't have updated them to 4.1.2.
Of those who have updated or recently purchased a GS2 that's already running 4.1.2, many won't ever make use of the location functionality.
Out of those who have noticed this issue, I'm sure there are a decent amount who are eligible for new phones soon and just decide to deal with it for a short time.
Out of those who still have a while on the contract, many will likely never get around to doing anything about this issue.
So there are probably a very small number of people who have a GS2 running Android 4.1.2 and who have noticed this issue and want to do something about it. If this issue is specific to the C Spire phones (or C Spire and a few smaller carriers), that further limits the number.
I don't know the details on how a carrier and a manufacturer work together on a version of Android for a particular phone, so assuming there's a real problem (which obviously isn't hardware), I don't know how it could be fixed. Also, I don't know how much effort Samsung and any wireless carriers who carry this troubled phone are going to put forth, given that this phone is probably considered to be in its "end of life" stage.
Samsung also gave me the option of sending the phone in, but I'd be without my phone (unless I got a loaner phone) for 2 weeks or so, and I don't know if I'd be expected to pay shipping to get it there.
I figure the best option would be to see if C Spire would allow you to trade the phone for a different model. It's not ideal, since you'd either have to move to a different brand or move up to a 4G plan (if you're in a situation like mine where you have an older plan that you can keep as long as you have a 3G phone). But I'd say at least talk to someone at a store and see what they might offer. And please let me know how it goes, if you decide to do that. Best of luck!
Another thought: You could have the phone reverted to Android 2.3.6. Again not ideal, but I figure it would fix the issue. I don't know if there's any official way for this to be done, but I'm sure a way could be found.
Hello,
I got an LG G3 from Verizon back in October and need help resolving some issues I've come across.
ISSUE 1:
When using google maps, it sometimes has trouble locating my position. A couple times it thought I was halfway across the world, in another country!? I've turned the GPS signal on and off multiple times but it didn't resolve the problem
ISSUE 2:
Related to the first issue, the built-in navigation doesn't work at all. My phone just says searching for GPS signal. Once in a while, it will find my location and when I think it's finally working, it fails to update my location/give directions while i'm driving. I've actually pulled over on the highway a few times to try and fix it without any luck. I'd cancel the navigation, reopen the maps app and try to find my position. The maps app would eventually update and show me positioned on some side road way off the highway. I rely on my phones GPS/Navigation a lot and haven't had one successful attempt using it. I need this fixed asap.
ISSUE 3:
My phone looses its data connection quite frequently. The internet will completely stop working even though my phone shows I have multiple 3G/4G bars. It's very annoying, especially when trying to listen to pandora while i'm driving. Pandora cuts out and stutters frequently.
I have no idea if anyone else has had these problems or if my phones defective? The reason I got a new phone was because the data connection on my Droid DNA suddenly stopped working and the phone overheated. Other than that I never had any problems with gps/navigation on my DNA.
The strange part is the DNA suddenly started loosing it's data connection and the LG G3 has been doing the same thing since day 1. I was given a new sim card when I got the G3 so I know it's not a related sim card issue. Could there be an issue with my actual Verizon account? Any help/advice would be greatly appreciated. I'm hesitant to go to Verizon because their notorious for factory resetting phones when troubleshooting problems.
I'm having the same issue with GPS navigation and is driving me nuts
but2002 said:
I'm having the same issue with GPS navigation and is driving me nuts
Click to expand...
Click to collapse
I thought I was the only one. I scoured the internet looking for a solution but couldn't find one. Over the wknd I went to Verizon because I couldn't take it anymore. The first employee I talked to told me that my brand new phone was defective and that they would have to mail me a refurb one. Luckily, for me, I wasn't an account manager so the guy couldn't initiate the process of sending me another phone so I left. The next day I set myself up as an account manager and went back to Verizon. This time I spoke with a different employee who, within 2 seconds, told me my new sim card was bad. I didn't believe him. I thought it couldn't be that simple of a fix. It took about 20mins for my phone to fully recognize the new sim card but it did solve all my problems. My battery life has also improved too because my phones not constantly search for signal.
have the same gps issue
I have the same gps issue, tried to compare it with another phone with "gps test" application and lg g3 was the worst between iphone 5s, lg g2 pro, and samsung galaxy grand. Does anyone know whether it was hardware or software issue ?
A new sim card solved my issue. GPS worked flawlessly afterwards.
Same issue I had with the LG G2. The GPS on that device was horrible and it looks as if the G3 suffers from the same short coming. And from everything that I learned from the Verizon G2, it was hardware and not software related. I haven't opened this phone up yet but I know with the G2, it had something to do with the gold pins not making a good connection to the back plate pins.
Posting in General to get more exposure. <Mod Edit Questions Belong in Q&A> This is driving me nuts, i rely on email, coming from push blackberry email this is not desirable at all.
If I'm actively using the phone the notifications come through fine, if i leave the phone on my wireless charger (PMA) i do not get any notifications after it has been sitting on the charger for about 20mins or longer.
I'm also not the only one with this problem, all the obvious settings are set correctly. I contacted Samsung and they created a ticket but no clue when if ever this will be resolved.
Are you seeing this behavior when your phone is connected in WiFi or mobile network?
Ronis_BR said:
Are you seeing this behavior when your phone is connected in WiFi or mobile network?
Click to expand...
Click to collapse
Good question, this occurs only when on mobile network. When it is on wifi it works fine. I have tried different version of the Gmail client and they behave the same. I suspect the problem is only on the S6 models b/c other mfg and older phones with the latest version of lollipop behave ok. I have spent a week testing different scenarios and trying different clients.
Also worth noting SMS and phone calls work fine. It is just email notifications.
I had notifications problem (exactly what you described) when I was connected in WiFi using a router with IPV6 enabled. However I have never had problems when I was connected to the mobile network.
arf8 said:
Good question, this occurs only when on mobile network. When it is on wifi it works fine. I have tried different version of the Gmail client and they behave the same. I suspect the problem is only on the S6 models b/c other mfg and older phones with the latest version of lollipop behave ok. I have spent a week testing different scenarios and trying different clients.
Also worth noting SMS and phone calls work fine. It is just email notifications.
Click to expand...
Click to collapse
Ronis_BR said:
I had notifications problem (exactly what you described) when I was connected in WiFi using a router with IPV6 enabled. However I have never had problems when I was connected to the mobile network.
Click to expand...
Click to collapse
I too had the no-notifications-on-wifi issue and, like Ronis, solved it by turning off all IPv6 connections on my wireless router. It may be worth a shot to go to Settings --> Mobile networks --> Access Point Names --> click the gear next to your currently selected APN --> scroll down to APN protocol: does it say IPv4 or IPv6? If it's IPv6 either use another APN with IPv4 or manually add an IPv4 APN for your carrier (google can help you find this).
The issue myself and many others have is not related to wifi. I think i mentioned in the post you had it was a config setting b/c with wifi on everything works fine.
The issue occurs when it is being wireless charged, when it is not being charged the notifications work.... This is critical b/c most people may not have this problem b/c they don't leave their phone on wireless chargers to notice.
Do me a favor and do this test, charge your phone, and leave it untouched for 20 mins. If you have a wireless charger that is best b/c that is what I'm seeing. During that time make sure you get no TXT or phone calls and only your mobile data is on. Send yourself an email and see if your gmail client notifies you. I'll be willing to bet you won't get the notification like us until you wake your phone up than all the email notifications start coming in. Again this is email notifications, txt, phone calls works.
Cheers
Update to those following this.
I factory reset the phone after i used odin to flash factory rom. Installed latest ATT update. Setup google account and again put the phone on wireless charger, after 10 mins of no activity send myself emails from different accounts from the PC and No emails notifications at all with just Mobile Network only turned on. I'm going to repeat these tests with a wired charger now to see if it is repeatable.
This is quite a headache, with phone off charger it works fine. I'm sure if more people did this test they would see same problem.
I have confirmed even with wired charger, email notifications do not work either. .....
If there are others who can also test this i would appreciate it. I have contacted samsung and they created a ticket but no way to know when if it will be resolved.
Test condition:
1. Charge phone, wired or wireless, only turn on Mobile network, no wifi!!!
2. Leave the phone untouched and idle for 10+ mins
3. during this time no txt or phone calls otherwise it will reset the sleep flag
4. after 10+ mins of no activity send yourself emails from a desktop or another phone. You should in theory get notifications but I'm willing to be you will not.
Thanks
Many more threads like this, guys please contact ATT if you that is your carrier, I have already contacted ATT and Samsung. This is a bug and it appears to be affecting a small number of phones from a batch they have distributed. I'm on my second s6, new from Costco and it is doing the same thing.
https://www.reddit.com/r/GalaxyS6/comments/343ma2/push_notifications_only_being_received_on_wifi/
Update: I returned the phone and ended up paying an additional $60 to get the Gold model from BestBuy which had it in stock. I talked to the reps there and quite a few people have returned the Edge models for various problems including this notification issue on the White and Black models. The two i returned back to Costco were both black. The Gold model they just received and have had 0 returns but it has only been a week and there was only two left. I'll test tonight and report the findings. The Samsung rep also told me there has been very little returns of the non Edge model, most if not all the returns have been on the edge models according to him.
I also had a customer tell me on his edge (black 32gig att) his exchange emails would get deleted automatically and after 3 phone swaps he went with the note and has been happy since.
Samsung needs to spend a little more time to work out the bugs b/c this is a great phone with the exception of these software issues b/c most are software related.
Update2: The first gold model i got did not take OTA not matter how many times i tried, factory reset, cache, etc. The home button also was slightly recessed in more on one side than the other. This to me spells quality control issues at least with the home button and this is the first have seen on the s6 edge but the previous phones were all black. So I went to a different best buy and got another gold edge and this one the home button looked right and it took the OTA on the first try like the previous black phones. I'm leaning on not only software issues with the edge but potential quality control issues with the hardware as well.
To the issue at hand with audible Email notifications, the first one did not work like the previous edge phones. So I'm going to be testing this new second gold s6 edge now. I'm not too optimistic at this point. I have a phone call schedule with the ATT ICU team tomorrow or the following day, would be interesting to see what the engineers have to say after testing this specific scenario.
keeping this alive b/c att is looking at these, here is more on reddit
http://www.reddit.com/r/GalaxyS6/comments/35y7bg/notification_delay_anyone_else_have_this_problem/
Samsung has admit this is a problem and they are looking into it. At this point I have done everything i can with the carrier and samsung. UCT will notify me when there is a patch released and ill post it as soon as i hear anything.
Suffering from the same problem. Wife has 64 GB White S6 -- no issue on hers. My 64 GB Black started suppressing notifications about 24 hours after I got it. Tried a wipe / reinstall OS at the AT&T Device Service Center yesterday. That fixed it for another 24 hours, but it just started happening again today. Android 5.0.2.
It only happens when the screen is off. Happens on wifi and LTE.
I have a replacement coming from AT&T, but I'm worried it will have the issue as well.
Xperia users on 5.0.2 have been seeing similar problems. talk.sonymobile.com/t5/Xperia-Z3-Compact/Notifications-not-Working-When-Phone-in-Sleep-Mode/td-p/879641
That leads me to believe this is an OS bug.
Contact ATT customer service and ask to speak to Urgent care Team. Also contact Samsung. the only way it will get fixed is if more people contact them so they build more cases and get a resolution out quickly. Otherwise it will take longer to resolve sadly. I went through 7 phones before I got one that somewhat worked. Will never be as good as blackberry push email but its better than not receiving the audible notifications at all.
Do you have a ticket number I can reference at either AT&T or Samsung?
And, yes, I have several wireless chargers that I leave the phone on -- even while in the car.
ATT urgent care team doesn't give any ticket numbers unfortunately, but here are the samsung tickets. However i would urge you to contact the carrier first b/c they have a direct line of communication with Samsung as opposed to their tech support number which will send the info to the engineers and developers.
I had more tickets but I can only find these for now. When i find the rest I will post them. Also I went to best buy and the samsung reps took the IMEI number and also reported the issue with my tickets so I have approached this as many ways as possible.
Ticket number: 1116476568 & 2135852781
You can contact Samsung voice support team through 1-888-987-HELP(4357) Mon - Fri : 7am - 2am (CST) Sat - Sun : 9am - 10pm (CST)
Hope this helps. Let me know what happens.
I"ve been having the same issues...I think it started after the last android update...I have the blue edge...other factor is that i have to use a micro cell tower
That is very odd, normally if you have this problem it is out the box, but it would not surprise me if the update breaks it. Again i would suggest you contact Samsung and let them know as well as your carrier.
I waited on contacting AT&T or Samsung, since I had a replacement on the way and wanted to test it.
Out of the box -- apps installed and no issues.
18 hours later, still working fine.
2 hours after that, the phone did an "AT&T system update".
Shortly after that, I felt the feeling of dread come over, as I thought it odd I hadn't received any notifications for a while. Fingerprint unlock, swipe up, and the notifications come rolling in all at once.
I'll call AT&T and Samsung tomorrow.
How is it that more people aren't noticing this? It has to be a very widespread bug!