Phone Number missing in phone info on Froyo Rom - Vibrant Q&A, Help & Troubleshooting

Ok not that big of a deal but noticed that when I click on Phone Info it says unavailable in the spot where my phone number should be. Weird I know! Any way to fix this? Using Unofficail Tmobile Froyo Rom. Tried searching but no luck finding this issue in any other topic.if there is im sorry. Thanks a million!
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No one else have this issue?
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darkside79 said:
No one else have this issue?
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Click to expand...
Click to collapse
its in an odd place, its in contacts just hit menu >> more >> settings >> Own numbers

I'm having the same problem. My number isn't in contacts either. I'm going to call T-Mobile today and see if they can help me out.
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bigtom624 said:
I'm having the same problem. My number isn't in contacts either. I'm going to call T-Mobile today and see if they can help me out.
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Click to collapse
I'm not sure they'll want to help you if your running unofficial firmware.
chances are they wont have any idea where to look either lol
do you just need to know your number?
what ROM are you guys running?

Same thing happening here. In phone status in settings the phone number says "unknown."
Running leaked JK6 stock.
Doesn't seem to be causing in problems, but it would be nice to fix it. Anyone have any ideas?

I'm using the JK6 ROM. Yeah it just wont show the phone #. I'm just worried that when the official 2.2 does come out I wont be able to get it OTA since my number doesn't show up.
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bigtom624 said:
I'm using the JK6 ROM. Yeah it just wont show the phone #. I'm just worried that when the official 2.2 does come out I wont be able to get it OTA since my number doesn't show up.
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Click to expand...
Click to collapse
you'd be better off just going back to stock firmware for an OTA update.
they have a tendency to soft brick non stock phones.
also most custom and leaked roms have OTA's disabled anyways, which gives you only two options:
1. wait for someone to make a custom rom out of the OTA and then just flash it.
2. go back to stock firmware.
either way works.

darkside79 said:
No one else have this issue?
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Click to collapse
as far as I can tell, its only that rom that has that problem.
I'm running Froyo myself (Eugene's Macnut R13) and mine shows up just fine.

There was a thread on this very topic last week.
Call t mobile, tell them, they reset something, reboot your phone.
Also, this should have nothing to do with ota updates.
When you create threads, doesn't it show similar threads?

Yeah I saw the same thread. I'm gonna give them a call and I'll post back how I made out.
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I gave T-Mobile a call and I talked to a person in the Android division. I told him what my problem was and he pushed a couple of things to my phone. He then told me to take out my SIM card and restart my phone. After I did all of this my phone # is still coming up as Unknown. He told me the only thing else he could think of is to get a new SIM. I asked him if my Phone # coming up Unknown will prevent me from getting any OTA updates and he said he wasn't sure. One thing I'm not sure of though is can I Odin back to JI6 or should I Flash to JDF first then JI6. I want to make sure I don't miss to Official Froyo OTA. Other than that I guess I'm screwed.
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New sim card will not affect you from getting the OTA update.i had to switch sims and I got the JI6 update OTA.so dont worry
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Thanks man. I know that a new SIM wont affect OTA'S. What I'm referring to is that if my Phone # is showing Unknown in my Phone Status, will that affect me getting any Updates. Everything else on my phone is fine. I can get and receive text messages and my Caller ID is working also.
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bigtom624 said:
Thanks man. I know that a new SIM wont affect OTA'S. What I'm referring to is that if my Phone # is showing Unknown in my Phone Status, will that affect me getting any Updates. Everything else on my phone is fine. I can get and receive text messages and my Caller ID is working also.
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Click to expand...
Click to collapse
couple questions...
1. are you on t-mobile?
2. weather your on t-mobile or with someone else, is your phone unlocked?

If you guys are locked to t-mobile then you can stick your sim card in another tmobile phone (not another android phone) I've heard sony ericson's, and some samsung's work and even an unlocked iphone will do it.
then just go to my number on that phone and it will let you program your number in.
then just put it back in your android phone and it should be back.
if you are unlocked and want to do the above steps, (this is unverified and it might work just fine using another a locked phone), but just follow the steps above with an unlocked sony ericson or samsung (or probably any other non smart phone that lets you edit your own number)
If you are unlocked, and running on a different carrier using the same number you used on tmobile, call tmobile as they sometimes give trouble porting numbers to other carriers.
if all of this fails then you might need a new sim card.
some people also got tmobile to do this OTA for them, but it did not work for everyone.

Thanks. I'm on T-Mobile. The only other phone I have is a Cliq XT. I'll give it a try but its an Android. I'll try it anyway. If it doesn't work
I'll go get a new SIM Card.
.
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I'm pretty certain a new SIM won't fix the problem. I played around with this and T-Mo actually told me to call Samsung to fix it. Anyway, the only thing that unknown number caused a problem for me is my Verizon Fios Remote DVR app. The app wouldn't work because it is registered to my phone number and it couldn't figure out what my number is.
I'm sure it's just the problem with JK6 itself.

I haven't had any problems at all so far. Everything seems to be working fine with this ROM. I checked out everything that I could think of that my phone number would be needed for. My caller I'd is fine, Bluetooth is working, SMS & MMS are fine also. Hopefully it's not affecting anything major. Like I said the only thing I'm concerned about is not being able to get the Official 2.2 OTA when it's finally released. If I cant I'll just Flash back to JDF then to JI6 to be able to receive it if I have to. Thanks

bigtom624 said:
I haven't had any problems at all so far. Everything seems to be working fine with this ROM. I checked out everything that I could think of that my phone number would be needed for. My caller I'd is fine, Bluetooth is working, SMS & MMS are fine also. Hopefully it's not affecting anything major. Like I said the only thing I'm concerned about is not being able to get the Official 2.2 OTA when it's finally released. If I cant I'll just Flash back to JDF then to JI6 to be able to receive it if I have to. Thanks
Click to expand...
Click to collapse
Do you guys even read any information or do you flash blindly?
You cannot get an OTA update with a custom rom, you'll have to flash to an official t mobile rom in order to OTA.
The missing phone number under status happens in every single JK6 rom, it's one of the known "bugs" if you can even call it that. It shouldn't affect anything at all. I've only heard of it affecting some dvr app but even then only 1 person has reported it.
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Related

Could installing Roms change Unlock code?

I sent my imei Number 3 times to tmobile only to recieve the same code back again and again. did i change it while flashing a rom or Odin?
If you received the same code over and over again, that would indicate that it did not change
The SIM unlock code is usually generated based off the IMEI, which is a hardware ID of your phone regardless of software. So the IMEI and the SIM Unlock code should remain the same even when you have flashed a different version of the Android OS.
xallies said:
I sent my imei Number 3 times to tmobile only to recieve the same code back again and again. did i change it while flashing a rom or Odin?
Click to expand...
Click to collapse
Are you running ji6? There is a problem that lots of people are reporting with phones that have had ji6 flashed to them even if they are no longer on ji6. There is a way around that though. But youll have to unlock it nanualy. If you are running, or have ever run ji6 just let me know and ill try to help out.
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I'd be interested in knowing the manual way, if you'd be willing to share. I think my phone came with JI6 on it, though it wasn't on there for very long before I flashed Bionic Fusion.
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YodaEXE said:
I'd be interested in knowing the manual way, if you'd be willing to share. I think my phone came with JI6 on it, though it wasn't on there for very long before I flashed Bionic Fusion.
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Click to collapse
heres the forum with the instructions: http://forum.xda-developers.com/showthread.php?t=822008&page=4 if you have trouble following them just pm me or repost here and I'll try to help you out. everything should be in that thread though.

Can tech support tell if I'm rooted over the phone?

I have a small echo-like noise now that I hear during phone calls on my phone. I think it is a hardware issue because I don't hear it on my bluetooth headset. I called Verizon 800 number the other night because I was wondering about the 4G outage and mentioned my audio problem while I was on the phone with her. She said if I call back from another phone, tech support would connect to my Thunderbolt and troubleshoot the audio problem, and if its unfixable they would send me another Thunderbolt.
I am wondering if I need to unroot before I do this....would tech support be able to tell if my phone was rooted and thus void the warranty and not be able to do anything for me? What should I do?
Bare minimum I'd install the stock rom on there, I don't believe they would dig far enough to see if fastboot is unlocked.
As for the title question Yes, they can tell if rooted.
I don't think they can tell Cuz I called yesterday Cuz my screen is messing up they called me back on another line and wanted me to do a factory reset but didn't know that I was already on GB
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motorcycle said:
As for the title question Yes, they can tell if rooted.
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Click to collapse
Tell us how
hallstevenson said:
Tell us how
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Click to collapse
The only thing I can think of, and I'm no expert or anything so this is just a guess, is that they could look at the software version of the phone, and if it isn't the latest, or a previous release for this phone, then they could speculate that you are rooted, though I don't think that alone would hold up in court if it ever came to that.
When the support rep told the OP that they would "connect to my Thunderbolt and troubleshoot the audio problem", I think they were going by the standard "don't call tech support from the phone that's having the issue" practice.
Can they remotely connect to our phones ? I wasn't aware that they could.
motorcycle said:
As for the title question Yes, they can tell if rooted.
Click to expand...
Click to collapse
Over the phone? Absolutely Not
Correct, that's what they said ("don't call tech support from the phone that's having the issue" practice.)
So should I still unroot to be safe before I call them or no....
What ROM are you using ?
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If you want to be on the safe side, make a nand backup, flash a stock ROM, call them, then restore the backup. I'll pretty sure they can't tell if you have a custom recovery.
Sent from my HTC Thunderbolt
hallstevenson said:
Tell us how
Click to expand...
Click to collapse
Don't know how they do it, (simple user here) and not the first time I've seen this asked or answered. If you're bored jump on every TB forum your on and I'm sure you'll find your curiosity satisfied. Maybe it was on BAMF? I could care less how they do it. (No ins here) Call technical support and ask them what rom your on and how dare they know that.
via my mind while guzzling beer.
dirtyfingers said:
Over the phone? Absolutely Not
Click to expand...
Click to collapse
On the device in question, yes, why not... again I don't care and was just offering what I've read.
via my mind while guzzling beer.
I'm on many forums similar to this, including Team Bamf, rootzwiki, etc and haven't read anything like this.
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hallstevenson said:
What ROM are you using ?
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Click to expand...
Click to collapse
Liquid AOSP 3.2.
I unrooted just to be safe and the tech rep never said anything and I got them to send me a new sim card and if that doesn't solve my problem (which I don't think it will), then they will send me a new thunderbolt.
When I rooted again after the phone call it wouldn't let me restore my rom and I got stuck in a boot loop. Luckily I had rom zip's on my sd card, so I installed one from scratch, reflashed cwm via rom mgr again, then it let me restore it.
Very weird, and I was terrified I jacked my phone up.
hallstevenson said:
I'm on many forums similar to this, including Team Bamf, rootzwiki, etc and haven't read anything like this.
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Click to collapse
Hmm keep looking, I won't be at a pc till tomorrow maybe. But like I said I have no way to confirm only what I've read which is what I do. And that was second hand information. As most of this is. I'm really trying to remember because I know these site searching's are lacking at best.
I just recently used to work for at&t customer care and if vzw is anything like them, the only way they can maybe tell is if you have an unlimited data plan plus unofficial tethering app. Or if you send it in for warranty/Asurion replacement. Otherwise i don't really see how they could see in any way if it was rooted
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project.self said:
I just recently used to work for at&t customer care and if vzw is anything like them, the only way they can maybe tell is if you have an unlimited data plan plus unofficial tethering app. Or if you send it in for warranty/Asurion replacement. Otherwise i don't really see how they could see in any way if it was rooted
Sent from my HTC ThunderBolt using xda premium
Click to expand...
Click to collapse
That is understandable, thank you. Still gotta get to my pc. I know people have called in on their rooted devices for certain reasons and been called out only to deny. And of course unroot before going in. For whatever reason. Sticking to it.
That's why I asked what ROM. A support rep could simply tell the person to read them a version # that will be different than "stock".
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hallstevenson said:
That's why I asked what ROM. A support rep could simply tell the person to read them a version # that will be different than "stock".
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Click to expand...
Click to collapse
this is true, didn't think about that. You could always just write the stock version number before flashing to be safe
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Problem with Photon calling out -_-

Hey don't know if this is a motolib related issue or not....but I currently have the latest cm10 build by joker 0.2.0. gsm. I currently am using airfire mobile as my service plan since it works great in my location. However everytime when I call out, it always ends the call right away then it'll wait then automatically call out again which will then be successful. is there any way to fix this double calling up thing by chance? I've tried wiping and installing fresh with no prevail. if I do need to logcat, how would I do so? I would like to give my thanks to all the developers who made this possible to have jb on the photon. Thank you!
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Not sure if it is your problem, my dropped call was somewhat different than you had, but running Joker's latest CM10 I kept having outgoing call issues right away.
Turns out all my calls failed if they started with a 1, and worked if they just started with the area code. Updating my address book to delete the 1 prefixes fixed the issue. Strange, and again, no idea if that will be your solution or not, but can't hurt.
If all else fails try using one of th3bills lovely ROMs
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just tried calling out with deleting the 1's and still does the same thing -_-. I just flashed the peetrs custom rom which is supposedly the "recommended rom" which is an android 2.3 build. same thing happens ugh. ill have to try out a few new roms and similar cards to narrow down the problem unless if anyone else has suggestions? thanks for trying to help btw
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Help Not Sure What I Did

I have an Note i717M from Bell Canada that I have unlocked and using t-mobile radios to work with Wind.
For the last two weeks I had nothing but great reception and no black outs. I recently installed Black Star since I tried that ROM I have had almost no connection. I re-flashed ICS Blaze radio which I was using on Stock and CM10 with no issues.
Now no matter what ROM I flash I can't get connected for more then two minutes.
Not sure if anyone can think of anything that might cause this.
I am convinced it's not the radio because it works with my rogers account just fine when I flash the stock radio back to the phone.
Also I can connect to Wind Away on the stock radio no problem and stay connected with full bars.
Could it be the kernel?
Got it working I had to do the full flash in odin each of the partitions. Something must have been corrupted pretty bad. As soon as i flashed all the stock partitions and booted up and got the ics ota. Flashed icsblaze and back to full connectivity.
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It sounds like you just needed to add the right APN settings to the rom for it to work. If you decide to try blackstar again makesure to copy down your APN settings you are currently using.
I got the same problem he does and I don't know how to repartition my phone can someone help me
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Sk84all20 said:
I got the same problem he does and I don't know how to repartition my phone can someone help me
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Click to expand...
Click to collapse
I guess he used this rom to back to stock.
http://forum.xda-developers.com/showthread.php?t=1657279
By the way, It's 2.3 stock.. not ICS.
Yeah I went back to bone stock.
Here is the funny thing I have 2 notes, 1 rogers, 1 bell. When I use the rogers phone on darkstar absolutely no issues.
The bell version, it completely knocks out the AWS radio that I use and I am not able to restore it for some reason.
I had to reflash all the partitions to restore it. Tried 3 times same result on the bell version.
Wonder what's different in the i717M vs the i717R
darknoon77 said:
I guess he used this rom to back to stock.
http://forum.xda-developers.com/showthread.php?t=1657279
By the way, It's 2.3 stock.. not ICS.
Click to expand...
Click to collapse
Sk84all20 said:
I got the same problem he does and I don't know how to repartition my phone can someone help me
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Click to collapse
Unless you have a keen understanding of how to partition a device, dont try.
Rather, use Odin or kies to push the factory image to the device, and let it run the partition mapping for you. Otherwise, you can damage the device and brick yourself.
Read up on all things note, in the general section at the top. Use the "super thread" and find the issue you are looking for.
Also, you can general search for the answers, as they are covered in many threads in this section.....g

Not able top update phone?

I have had the AT&T HTC One for about 4 months now and it has never found a system update. I now know that the Kit Kat update is available, but again my phone tells me there is no update available and that it is up to date when I know it is not. I live in the US and I know others have gotten the update so I am not sure if something is wrong with the device or what...I am still on Android version 4.1.2 and HTC Sense version 5.0.
I have checked for the update while on Wi-Fi and still noting it says it is up to date. Is it possible I have just yet to receive it or is there something else I should try. or a way to get the upgrade manually?
Thanks
PS: sorry if I posted in the wrong section
magicbumm328 said:
I have had the AT&T HTC One for about 4 months now and it has never found a system update. I now know that the Kit Kat update is available, but again my phone tells me there is no update available and that it is up to date when I know it is not. I live in the US and I know others have gotten the update so I am not sure if something is wrong with the device or what...I am still on Android version 4.1.2 and HTC Sense version 5.0.
I have checked for the update while on Wi-Fi and still noting it says it is up to date. Is it possible I have just yet to receive it or is there something else I should try. or a way to get the upgrade manually?
Thanks
PS: sorry if I posted in the wrong section
Click to expand...
Click to collapse
Are you on the AT&T network with an AT&T SIM installed?
Yea. I got it from at&t and I havent done anything with it. So whatever Sim the store put in it is what's there
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magicbumm328 said:
Yea. I got it from at&t and I havent done anything with it. So whatever Sim the store put in it is what's there
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Click to expand...
Click to collapse
Try setting your clock a few months ahead. That has worked for some.
Gave that as hot and still nothing. My phone will occasionally start searching for an update but it will do it for hours and never find anything...not sure if its the phone or the update. I have read there were glitches. And I have read that some people have had it available one day and it was gone the next.could it have been removed to work out bugs? Or do I need a new SIM maybe? Seems like no update works.
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magicbumm328 said:
Gave that as hot and still nothing. My phone will occasionally start searching for an update but it will do it for hours and never find anything...not sure if its the phone or the update. I have read there were glitches. And I have read that some people have had it available one day and it was gone the next.could it have been removed to work out bugs? Or do I need a new SIM maybe? Seems like no update works.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
OTA worked fine for me and did nothing but checked for it.
My ota won't do anything. Says it cannot find an update. I'm tempted to return the phone to AT&T and see what's up
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magicbumm328 said:
My ota won't do anything. Says it cannot find an update. I'm tempted to return the phone to AT&T and see what's up
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Click to expand...
Click to collapse
You can download and manually do it
http://forum.xda-developers.com/showthread.php?t=2659374
AT&T 4.4.2 OTAPkg.zip
Sent from my HTC One using Tapatalk 4
I read through it a bit...do I need to be unlocked or rooted to do that?
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magicbumm328 said:
I read through it a bit...do I need to be unlocked or rooted to do that?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
No not really
It may be easier to get s-off with your current 4.1.2 setup but if your not interested in being unlocked and rooted you can just take the Signed RUU followed by the OTA.
The signed RUU is a windows app ..you can get it here
http://dl3.htc.com/application/RUU_...13_10.38j.1157.04_release_334235_signed_2.exe
Or you could just go to the store and get a new SIM.
My One (got it from Best Buy in the fall) wasn't updating, no matter what I tried (factory reset, changing the date, re-locking my bootloader). I read on another forum about someone getting a new SIM. When I went to the AT&T store this morning, I told them that I called Tech Support and they told me to come in and get a new SIM. They switched it out, no problem. The funny thing was, the guy remarked that my SIM (from Best Buy) looked a little different. Sure enough, I could tell it was colored a little different.
I get home and the OTA started downloading the second I connected to my WiFi (battery has to be over 50% - mine was around 90% due to just coming off car charger).
I'd go the new SIM route first, just to save yourself the hassle of reloading/reinstalling everything on your phone.
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