x10i device malfunctioned - XPERIA X10 Q&A, Help & Troubleshooting

when i connect my phone to my pc i dont get any notification on my handset and pc tells me the device is not recognized or the device has malfunctioned any ideas
i'm using w7 64, have the latest pc companion and my handset has 2.1 global.
any help greatly appreciated
chronic
edit - forgot to mention it charges fine via plug.

no ideas?

did you try to mount your sc card?
is pc companinon software still installed on your phone?

did you try to change usb port ??try to connect dirictly to mother board panel not the front usb hubs if it doesn,t work maybe the use cable you are using is corrupted one

asterix005 said:
did you try to mount your sc card?
is pc companinon software still installed on your phone?
Click to expand...
Click to collapse
How do I check this??

I have tried all usb ports and a different pc, I will try another usb cable

i've tried reinstalling pc companion on my pc, and a new usb cable... how do i check if i have pc companion software on my phone as i dont get any notification when i plug my phone in.... ?
thanks
chronic

Related

[Q] Help! X10 mini USB brick

I need your help. My x10 mini (rooted) when conect PC by USB cable notice "USB Device Not recognized" . I try in 3 other PC but that problem still. Does my phone USB brick ? How to fix that error ?
Thanks. Sorry if my English is not perfect.
phiwood said:
I need your help. My x10 mini (rooted) when conect PC by USB cable notice "USB Device Not recognized" . I try in 3 other PC but that problem still. Does my phone USB brick ? How to fix that error ?
Thanks. Sorry if my English is not perfect.
Click to expand...
Click to collapse
have you tried to install pc companion thru Sony Ericsson web site? do that first, it will install needed usb drivers for our phone.
@ necrohades: thanks for your suggest but unlucky i tried. "No phone conected". Is the hardware broken ?
Since you already tried 3 pc. Why not try to change your USB cable then?
i tried e71's usb cable but PC still not recognized.
Might be you need to use generic ADB driver for your phone. USB device not recognized means:
1. USB port is not strongly powered (the front panel USB usually aren't strong in current). Try rear panel USB.
2. ADB (or to be more exact, SE driver for phone) is not installed. Try install generic ADB from Google Android SDK page.

[Q] [Help]Phone not detected via USB :(

Hey guys,
X10i not getting detected via USB. I want to update my phone to GB. But neither SEUS detects, nor PCC. Also there is no pop up on phone asking me to mount SD card when I connect the USB cable to Laptop.
Have tried it on two different laptops. With two different cables. Both had SEUS and PCC installed.
factory reset didn't help.
Phone charges. So broken MircoUSB port is a unlike scenario
any suggestion guys ?
try some other phones usb cable like u have nexus try if that works and ur able to connect ur phone !! or else try ur cable in some other phone to find out the fault either the cable or the phone !!!
hope u understand ...thank me if u get a bit :-D
I have a similar problem. My phone charges fine via pc or wall outlet, but will not be recognized by flashtool or sues in flashmode. any suggestions?

[Q] Can't connect the phone with PC using USB cable.

Hello guys, I recently bought an Atrix 4G from UK. The problem is that when I connect it with USB cable with PC (Windows 7 32bit) the PC recognize that the phone is connected but nothing appears on the notification bar on the phone. First tried with original FW 2.2.2 orange, after that rooted, unlocked the bootloader and installed CM7 but it is the same thing with it. I installed the latest USB drivers using motorola driver installing program from the official site, tried with other cable but nothing. RSD lite recognize it if this will help.. Does anyone know how to fix this issue.
strballer said:
Hello guys, I recently bought an Atrix 4G from UK. The problem is that when I connect it with USB cable with PC (Windows 7 32bit) the PC recognize that the phone is connected but nothing appears on the notification bar on the phone. First tried with original FW 2.2.2 orange, after that rooted, unlocked the bootloader and installed CM7 but it is the same thing with it. I installed the latest USB drivers using motorola driver installing program from the official site, tried with other cable but nothing. RSD lite recognize it if this will help.. Does anyone know how to fix this issue.
Click to expand...
Click to collapse
Question for you.... do you have an micro sd card in the atrix? That could be an issue. Also, you can look at your computer's usb settings to see if your phone can be forced into usb mode that way. Just giving some ideas.
Yes, I have SD card, tried without it but the same thing - no notification on the phone and nothing happen on the PC except the sound of connecting a USB device. How can I force it in USB mode?
strballer said:
Yes, I have SD card, tried without it but the same thing - no notification on the phone and nothing happen on the PC except the sound of connecting a USB device. How can I force it in USB mode?
Click to expand...
Click to collapse
Try looking in settings of the computer for USB drives.
That's when I start exploring a bit in that area when stuff doesn't connect to my laptop.
Sent from my Atrix XDA Premium App
Didn't find this function. Anyway the point is that the computer recognizes the phone but the phone does not show anything in the notification bar.
I just solved the problem :
1 - Turn off the phone.
2 - Turn on while holding volume up (RSD protocol mode)
3 - Connect the phone with USB cable to the PC, wait for windows to install the drivers, and disconnect.
4 - Restart the phone, and before connecting to the PC type in the dial box #5.
5 - Connect it with the USB cable.
I saw this advice from other forum.
I know it sounds stupid but this worked for me. Thanks anyway for the separated time.
Thank you
your advice saved my life
Lost usb connection with my laptop and home pc 3 days ago
Tried everithing you know what I mean
Most advices are for babies in kindergarten:
- bad usb cable
- wrong usb port
- usb debugging
- drivers
BS!
#5 really works / you need actually dial #5 with your phone app and then quick connect cable
I had the same problem ... I had to send it to motorola for warranty and they changed my mainboard!
Sent from my MB860 using Tapatalk
try the usb ports in the back of the pc with the "original usb cable for the atrix
also if your rooted download a teathering app called pda.net install it on your phone and pc it will provide proper drivers for the atrix
at&t atrix's had to do this when we were on 2.2 and it sure does work!
Thanks!
Thank you for this! Dialing #5 made the trick!

pc not recognising phone

Hi,
I think the usb port on my sgs2 is f***** It will send a charge to the phone, but will not recognise it.
I get error on my vista laptop as :
USB DEVICE NOT RECOGNIZED - One of the usb devices attached to this computer has malfunctioned, and windows does not recognize it. For assistance in solving this problem, click this message.
I have tried reinstalling usb drivers on kies and put in debugging mode etc. I had a problem with the phone not charging around christmas time, so I cleaned the usb port with a cocktail stick, that got the charge working, but it has not picked up usb mode since. So I cant connect usb storage or to ODIN, let alone KIES.
Does anyone have any advice/suggestions as to what I could try, I really dont want to send it back for repair and be handset less for a month!
daz_2000 said:
Hi,
I think the usb port on my sgs2 is f***** It will send a charge to the phone, but will not recognise it.
I get error on my vista laptop as :
USB DEVICE NOT RECOGNIZED - One of the usb devices attached to this computer has malfunctioned, and windows does not recognize it. For assistance in solving this problem, click this message.
I have tried reinstalling usb drivers on kies and put in debugging mode etc. I had a problem with the phone not charging around christmas time, so I cleaned the usb port with a cocktail stick, that got the charge working, but it has not picked up usb mode since. So I cant connect usb storage or to ODIN, let alone KIES.
Does anyone have any advice/suggestions as to what I could try, I really dont want to send it back for repair and be handset less for a month!
Click to expand...
Click to collapse
I am Sure no problem with your mobile. May be problem with computer Hardware or Drivers.
can you try different USB port or you can different computer also.
If you dnt have another PC , uninstall all samsung drivers & kies and reboot the PC.
Just connect as USB storage . USB storage not require any special drivers.
Also use the original usb cable. I have two different cables and only original one works.
Sent from my GT-I9100 using XDA App
I have the same issue, if your not rooted just Send it for repair under warranty but if you are you'll have to flash a stock kernel to remove root first and use a jig to reset your flash counter
Sent from my GT-I9100 using xda premium
Had the same problem, http://forum.xda-developers.com/showthread.php?t=1425128my cable was the culprit.
Mobile Odin for flashing and Remote Web Desktop/Root explorer for SD access will tide you over.
Sent from my GT-I9100 using xda premium
Make sure:
The selection of AP/BP connection behavior
when connecting your phone (as a client), with a USB cable
to a PC host, is manually set in the PhoneUtil (PU) Menu.
This sets the behavior of your phone when connecting it
to a PC. You can select wether you like it to act as a
Modem or PDA, o via USB or UART port. The PU does not
seem available from the ServiceMode menu.
Dial: *#7284#
Code:
UART:
[o] MODEM*
[ ] PDA
USB:
[ ] MODEM
[o] PDA*
* is default SGS2 setting.

[Q] PC not able to detect the phone via USB

Phones not getting detected using USB
Tried with and without USB debugging
also installed PC suite to no avail
jamieloboxperiazl said:
Phones not getting detected using USB
Tried with and without USB debugging
also installed PC suite to no avail
Click to expand...
Click to collapse
Check the follows
Is Cable Connected tight?
Using right cable?(some cable is only made for charging)
Try reinstall Xperia Z2 driver from PC
Change USB port(It might be some problem with your PC)
Disconnect everything other than XperiaZ2 and try(sometimes PC can only handle few devices at the same time)
Are you using Extension cable or USB HUB? (It might not work)

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