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New Response From [ Pete (UK - Ireland Support (Tech)) ]
Hi Hywel, thanks for your email.
I understand this may be frustrating, but the 16th was never the release date. there were some 'leaks' on the internet, but those were incorrect, It was never planned for today at all.
The update will be available for everyone from the end of the month as planned. it will be phased out over a week or so to spread out the download demand, but it was certainly never going to appear today.
Best regards,
Pete W
HTC
Customer Information
CountryUnited Kingdom
Inquiry Information
Inquiry TypeTechnical Support
Inquiry Description
Hi Where is the hero 2.1 upgrade for me to download?? It’s the 16th of April the day the upgrade is scheduled for release. If it’s not released today then when? If this is so then I can’t believe this delay as its been promised again and again !!!!!
Issue Date & Time
2010/04/16 09:54
They never said that ROM 2.1 will be released on 16th. I don't know where you get that.
1st they said they will release 2.1 ROM upgrades in March. When March came they said that due to some technical issues we have to wait till mid April for release.
So now it is mid April and some tech guy says it will be released at the end of the month. Guess what, at the end of month they will say that it will be released in mid May.
Did you get the game rules now ? They want as to buy their new Incredible phone!
The 16th was on a schedule that was leaked a moth or so ago.
But it should never have been believed anyway.
Lennyuk said:
The 16th was on a schedule that was leaked a moth or so ago.
But it should never have been believed anyway.
Click to expand...
Click to collapse
mainly because of... where did that "leak" come from? i mean it is as easy as this:
leaked from HTC Customer Care:
Release Date of HTC Hero Android 2.1 Upgrade: 17. April 2010
Click to expand...
Click to collapse
see? it is not gonna happen tomorrow because i claim it. as long as it isn't a *ruu*.exe file i don't believe anything anymore...
edit: lol, now wait for the five threads that will be created quoting the above
deleted
luvgirl12345 said:
Hey guys yo no wat?? 2.1 update iz supozed to be relesed tomorow!!! OMFG im so hapy xD...
lol that was fun.
Click to expand...
Click to collapse
Warning! Warning! Troll detected !!
Nice misleading thread title bro.
I wonder if I'm the only one getting sick and tired of reading these threads about official 2.1...
twmshwn said:
Hi Where is the hero 2.1 upgrade for me to download?? It’s the 16th of April the day the upgrade is scheduled for release. If it’s not released today then when? If this is so then I can’t believe this delay as its been promised again and again !!!!!
Issue Date & Time
2010/04/16 09:54
Click to expand...
Click to collapse
I think you didn't put enough exclamation marks in your original enquiry for them to take you seriously. And if I were you, I'd sue that guy who promised you update on April 16th again and again. Uh wait. Nobody promised that. Nevermind then.
Imagine having to man the email response section at HTC for the Hero with all the plums emailing you asking every 10 mins when the 2.1 update will be out!
I wonder how high the internal window jumper rate is... or forced handset in throat related deaths in the HTC office..
I also emailed them and they said the android 2.1 updates will be coming out starting at the end of april including for your HTC hero
whitealien said:
Did you get the game rules now ? They want as to buy their new Incredible phone!
Click to expand...
Click to collapse
I don't buy that as it makes little sense. It would hardly increase sales figures for the new devices at all. Most cellphone owners are locked into a contract which means if they want to upgrade before it's renewal time they have two choices.....wait, or pay over the odds to do so.....almost everyone (except die hard early adopters who are an extremely small percentage of owners) chooses the first option.
Then you have the fact that the newer handsets have better hardware and software, and all the ROM upgrades in the world won't change the hardware, so who in their right mind is going to choose an older phone knowing they'll have to mess about and upgrade it when they can just go get the shiny new model for free on another contract?
For all we (I) know, the delays could be due to more tweaks needed to make the ROM run at an acceptable level on handsets that have an inferior hardware spec than those that it was originally designed for.
the delays are mostly due because the htc servers couldnt possibly support all desire, hero and legend updates at the same time, thats why they are rolling ou the updates slowly, starting with the desire network providers, then the legend probably and finally the hero
The Dark Side said:
I don't buy that as it makes little sense. It would hardly increase sales figures for the new devices at all. Most cellphone owners are locked into a contract which means if they want to upgrade before it's renewal time they have two choices.....wait, or pay over the odds to do so.....almost everyone (except die hard early adopters who are an extremely small percentage of owners) chooses the first option.
Click to expand...
Click to collapse
I know this is not true as I and many of my friends are not on contracts (actually can only think of 1 who is) and prefer to buy outright as to upgrade as we see fit, and change service provider too. But I do agree with your point, it would not be a way to increase sales, more likely just internal bureaucracy is the cause for the set back.
Seriously people, there's a little thing called patience. My mother always told me that good things come to those who wait.
Is there anyway to get Eclair on X10 mini?
AyeGee said:
Is there anyway to get Eclair on X10 mini?
Click to expand...
Click to collapse
It'll probably get stolen or youd probably sell it anyway lol
MarylandCookie said:
It'll probably get stolen or youd probably sell it anyway lol
Click to expand...
Click to collapse
Lol. Its been a while since I used to fall asleep @ vacations in Bulgaria etc Its a reserve phone since both me and my GF got one Galaxy S each =P
Any news about SE update of 2.1 Eclair?
Have a look here
http://blogs.sonyericsson.com/produ...on-xperia™-x10-to-get-uxp-upgrade-in-q4-2010/
Insider news
An insider news
Message:- SE will update all its xperia devices with 2.x ( can be froyo because they delayed it a month more because all the flagship phones of other companies are already 2.2) between October 20-27th .
HANG ON
siddharthsai said:
An insider news
Message:- SE will update all its xperia devices with 2.x ( can be froyo because they delayed it a month more because all the flagship phones of other companies are already 2.2) between October 20-27th .
HANG ON
Click to expand...
Click to collapse
we can't expect these kind of service from SE...let they update 2.1 without further delay
[email protected] said:
we can't expect these kind of service from SE...let they update 2.1 without further delay
Click to expand...
Click to collapse
Delay is for sure , hope they give us a better JIT enabled ROM and btw where the hell are custom ROM's? nobody working towards that?
I agree it would be nice if they updated early. Yesterday we went into T-mobile Hungary due to my wife's x10 mini pro suffering from extreme lag, and they refreshed the software on it, but the guy said it will be a slightly different version. That peaked my curiosity, then he said it's still 1.6 just a newer build than what was shipped with the phones. He also mentioned that 2.x is coming before Christmas, but they expect it near the end of October.
So just a tip, if anyone is experiencing lag, and is under warranty, consider asking for a refresh on the phone. Wife said she noticed one or two minor changes, but mainly its a lot quicker than before.
siddharthsai said:
An insider news
Message:- SE will update all its xperia devices with 2.x ( can be froyo because they delayed it a month more because all the flagship phones of other companies are already 2.2) between October 20-27th .
HANG ON
Click to expand...
Click to collapse
I will believe that when I see it.
No offence to you, but with SE promising Eclair in September, and then said October, and SE France and Brail saying November, Im not holding out for a date/month any more
siddharthsai said:
Delay is for sure , hope they give us a better JIT enabled ROM and btw where the hell are custom ROM's? nobody working towards that?
Click to expand...
Click to collapse
As for the ROMs, theres not point in creating them if theres no way we cant use them on our phones now is there?
siddharthsai said:
An insider news
Message:- SE will update all its xperia devices with 2.x ( can be froyo because they delayed it a month more because all the flagship phones of other companies are already 2.2) between October 20-27th .
HANG ON
Click to expand...
Click to collapse
santa claus, here next to me, is telling me you are right! He spoke directly with SE CEO who confirmed it will be 2.2 !
bye
Lately Been checking every website constantly looking for someone somewhere that has the update. Stumbled across this, this morning.
Delayed Till End Of October
www . xperiax10 . net/2010/09/23/xperia-x10-android-2-1-update-
officially-delayed-to-end-of-october/
SE Is really starting to F Up.
I have been a SE fanboy for years collecting most of there phones but with this stuff that keeps happening Im really losing all my faith in SE and don't know If I will purchase another phone from them.|
PS: I can't post link as I'm considered a newbie still.
Just read the comments :
http://blogs.sonyericsson.com/products/2010/09/23/update-on-updates/
Where are all pissed off, how to trust SE again ?
I tryed to post somthing there 3 thime and my post won`t be put on there the sikko`s
same happened with X1 and X2...
I am changing my signature to protest
.
:drum roll: And the winner of the 50th thread today on the subject goes to.
I'm starting to loose patient in SE dev team
SE is ruining my lifeeee
it's too bad
Why has my post from yesterday been deleted? Admins? Anybody?
And who edited my signature???
drunken_m said:
Why has my post from yesterday been deleted? Admins? Anybody?
And who edited my signature???
Click to expand...
Click to collapse
Database Error:
http://forum.xda-developers.com/announcement.php?f=617
Regards
Bin4ry
Bin4ry said:
Database Error:
http://forum.xda-developers.com/announcement.php?f=617
Regards
Bin4ry
Click to expand...
Click to collapse
Thank you! Sorry, I posted first and only read about it later.
I really do get it now!!
XperiaX10iUser said:
:drum roll: And the winner of the 50th thread today on the subject goes to.
Click to expand...
Click to collapse
At first, I couldn't tell why the seniors all harp on this issue instead of ignoring it...
I've been with an x10a and a Captivate for about 3 weeks now, and I already get it. Let me take a shot at part of the problem?
-----> The repeat of these threads has rendered <search forum> functions practically useless, so you have to scroll through the various threads.... But this doesn't work because they're filled with the same crap you get in the searches!!
Though I must say, I really appreciate your go at it - you imply it humorously as not to be rough with ze n00bz... Some people are vicious
Now again update shift to november ........
hey guys X10 update is again post pone to November...
Sony Ericsson Brazil confirmed that the update will land from early November for sim-free phones and late November for operator branded handsets. David Mignot, Marketing Director of Sony Ericsson France, has told French X10 owners to expect the Éclair update in late November.
now what to do
swapniladsure said:
hey guys X10 update is again post pone to November...
Sony Ericsson Brazil confirmed that the update will land from early November for sim-free phones and late November for operator branded handsets. David Mignot, Marketing Director of Sony Ericsson France, has told French X10 owners to expect the Éclair update in late November.
now what to do
Click to expand...
Click to collapse
I feel like I was mislead when I bought this phone. Wonderful hardware, embarrassing software development.
I have pre ordred my first HTC, for work, the new Desire HD...
My X10 can then be a spare phone...:-\
And lets face it, as i am the one buying phones at my work, i do need to try out other manufactors some time...
SE have f+*&%# with the users one time too many now...!
Send from my X10, still without 2.1 *&%#
Hopefully the Desire HD isn't locked down like the US T-Mobile's G2.
Sent from my X10a using XDA App
urs74 said:
Hopefully the Desire HD isn't locked down like the US T-Mobile's G2.
Click to expand...
Click to collapse
Perhaps it is locked down, i have read that it do have hardware lock in fact...
But then again, if it have the most current Android OS out of the box, then no problem...
oh god will de 2.1 even come .. cause its already 27th.. and no news yet.. oh god .. how long can we wait for it or will it remain as a dreams:'(oh god... guys help me:'(
http://twitter.com/SonyEricssonUK/statuses/28901255905
ya thanks a lot okay .. I ve no idea bout de rootn and stuffs .. can yu telme wat thy are actually??
Could you please stop creating new threads with a promising title? I **** my pants every time i see one.
Sent from my U20i using XDA App
Its lucky I un-bricked my phone then
Holy.... The thread title made my heart pound
Next time, please add [Q] at the beginning
lol ya sorry guys!!my apologies
http://www.mobileburn.com/news.jsp?Id=11441
No update in October.
Why was I even dumb enough to (make. ) believe.
in their 'promises'.. This makes me sad, however doesn't surprises me.
Sent from my E10i using XDA App laying in bed sleeping
phenombox said:
why was i even dumb enough to (make. ) believe.
In their 'promises'.. This makes me sad, however doesn't surprises me.
Sent from my e10i using xda app laying in bed sleeping
Click to expand...
Click to collapse
Расслабься, ничего другого от них ожидать и не следовало.:d
The mini is low on SE's list of priorities IMO and I doubt it will be updated in the next week. Please, don't take this as trolling; I'm only saying it because according to the PTCRB (certification service for UMTS/GSM products) website, the 2.1 update hasn't even been certified yet.
http://www.ptcrb.com/ctiastaff/complete/view_complete_request.cfm?modelid=17439
http://www.ptcrb.com/ctiastaff/complete/view_complete_request.cfm?modelid=17438
Of course it could use other certifications, but I doubt it.
... do you wanna kill me? phew..................... change the topic right now !!!!!
I'm hoping it's only an oversight my friend and SE decide to use the one standard firmware for both the x10 mini pro (which has been certified) and the x10 mini. It may well be that PTCRB haven't updated their website, that's all
peace
it's unthinkable that SE gives x10 mini pro and doesn't x10 mini... they're the same firmware, that's all
All in all it is not the problem of having or not having 2.1, it is all about the way SE is handling the whole situation. In the beginning it was Q4, then it became Q3, then it was end of September, then it was end of October, now they say middle of November.
They should have sticked to their original Q4 announcement, and nobody would have complained. But this erratic and spontaneous change of deadlines is demonstrating to the outside world that SE is having deep inside problems like with project management, marketing and public relations, as well as inter-departamental coordination.
This, and not the delays makes me doubt the SE future.
vlissine said:
http://www.mobileburn.com/news.jsp?Id=11441
No update in October.
Click to expand...
Click to collapse
Huh? That link gives a quote of "A couple of more weeks" from the S.E. blog as proof that it's now going to be mid November, yet the link was the one posted in September saying that the release will be the end of October.
Official update on Xperia X10 to Gingerbread
Now I like my phone
blogs.sonyericsson.com/products/2011/03/25/update-on-xperia™-x10
http://blogs.sonyericsson.com/products/2011/03/25/update-on-xperia%E2%84%A2-x10/
As you can see in the above text,we have an official announecement from the SE. Well,what a nice way to start a day
I'm actually shocked. And very pleased. Glad I stuck with my phone
FroYo is good, but Gingerbread is better.
Wowww.....Oh mY God..So Happy...Thank SE..hahaha..Now we love SE..
If it is true would be great.
Sent from my X10i using XDA App
sounds good, but they´ll delay it and then postpone it to q4! by then every other phone will have os 2.4, so were always gonna be behind!!
Not believing anything until i see it for myself!
Woohoo! Thats nice news
but still it is a great step forward since the "no update beyond 2.1" statement. Well,at least we know that they are reading the forums
What it means by this "DRM keys for protected content on your phone will be lost in the upgrade process." Bootloader will be opened??
Ok, I'm fell like a clown 2 times now...
awesome ,, gr8 news
But why its going to be in Q3 ??
That was the dumbest part ..
Sent from my X10i using XDA App
nope. They mean DRM protected audio and video
Late q2/early q3 woohoo! Hopefully they just set expectations later but truly get it sooner. Any word on bootloader?
Sent from my X10i using XDA App
even if they postpone it, this is still good news. i'm now contemplating on whether i should hold on to my x10 a little longer or upgrade to one of their new line of products coming out next month...
LMAO by quarter 3 I will be preparing to upgrade.
I think it is more a case of too little too late.
SE have stated internally that bootloaders will be unlocked for future phones.
If this includes newer phones as arc, neo and play is let aside atm since I
havent got this part confirmed.
But according to some guys, this unlocking part might apply for all models in
a future upgrade. Still slightly fuzzy expression but yes, SE will stop locking
phones. Hope this will apply for all current models also.
Anyhow, grats to all who gets GB
Finally SE listen!!! Didnt expect this from them but i am happy!!! pleasantly surprised as well
woohhoohoow!!! Good news, but q3...
Much to late... Noone needs it by Q3