I'm loving my Vibrant on AT&T. My only problem is that voicemail doesn't work. It hasn't worked since early September when I got the phone. I've been too busy with school to deal with the issue. Also, most people just leave a text or wait until I call them back later. But I definitely need voicemail for work.
I followed step 3 here and got the confirmation, but it still doesn't work. Step 2 doesn't apply because I don't see that option, even in the stock web browser on GV's mobile site. I downloaded the official app and opened it too (read somewhere that it needs to be opened at least once).
I think the problem originates in VM under Settings (system settings). I can change the preferred voicemail to GV, but I can't change the number underneath it; it's grayed out and I can't select the phonebook icon next to it either. Does anyone know how to fix this? Anyone on AT&T and got it working on their Vibrant?
I'm using Nero v1 with the stock kernel if it matters.
Most importantly, this is NOT a thread for you to berate me and the other AT&T users about why we should have gotten a Captivate instead. Make your own thread for that, because I really need some advice on this matter. There are a LOT of reasons why I got the Vibrant instead, not the least of which are: still has 1900 HSDPA, better accessories since it's basically the I9000, can use $10 data plan and AT&T can't do anything about it, and it's cheaper unlocked. Oh, and the better community
Yes, I did when I had my Aria, and it worked as it was supposed to back then.
Dunno if they changed anything, but Google Voice didn't have any issues back then...
When setting up GV on my Vibrant on T-Mobile, the voicemail number is greyed out and it doesn't allow to change. I just backed into GV app, it wouldn't go past that part of the setup, but my voicemail is GV now. hope this helps.
Running for 3 weeks...no problem at all..!!! so ur thinking its not syncing with ur phone??
gisu0602 said:
Running for 3 weeks...no problem at all..!!! so ur thinking its not syncing with ur phone??
Click to expand...
Click to collapse
Well, could you check your settings and verify that you're situation differs from mine?
Might have something to do with the SIM card too. I think AT&T sets a VM number on the SIM card and I need to get a phone that can change that number on the SIM card.
EDIT: lol, everyone in this thread has so much Vibrant hate in their sigs. I like my Vibrant (more functionality than my old BlackBerry, although not nearly as stable/streamlined). Wish GPS worked like it should and the default file system format were more efficient. And that Samsung weren't so damned neglectful of the customer. That's pretty much it.
Did you activate GV voicemail under setting in the browser...if yes then it should say.."DEACTIVATE GOOGLE VOICEMAIL ON THIS PHONE"...does it say that in ur google voice setting...Under "PHONES TAB"??? if yes then ur google voice is setup for that phone...
gisu0602 said:
Did you activate GV voicemail under setting in the browser...if yes then it should say.."DEACTIVATE GOOGLE VOICEMAIL ON THIS PHONE"...does it say that in ur google voice setting...Under "PHONES TAB"??? if yes then ur google voice is setup for that phone...
Click to expand...
Click to collapse
...and now I feel dumb.
It actually was activated, but I think the problem was that I hadn't included the country code and gave a 10-digit number rather than 11-digits.
I deactivated it and followed the on-screen instructions (call '##004#' on the phone to erase the settings) and instead of just '*004*xxx-xxx-xxxx#', used the exact number they provided, which included the country code (i.e. '1-xxx-xxx-xxxx').
Thanks! Hope this helps anyone how searches for this problem.
Moved of: Samsung Vibrant > Vibrant General
To: Samsung Vibrant > Vibrant Q&A
Please put your questions to: Vibrant Q&A
Related
I'm coming from the sensation.. and so far, the Amaze has been great. The speeds are great and the build quality is second to none..
The only issues that are actually bugging me enough to mention have to do with two google apps. First, w/ google voice.. has anyone been able to successfully configure it to work as the default voice mail service? I can't seem to get it to switch over from the default phone voice mail service... any ideas?
Also, with google talk, I can't get the video chats to work. When I connect with a contact, it does the ringing thing and then goes to a black screen and people say they cannot see me. Again, any help?
Thanks in advance.
I don't use talk, but voice works fine for me. The auto setup won't work, but your call forwarding should already be set up as that is network specific on T-Mobile.
Could you specify what exactly google voice is not doing? "Not working" is pretty broad.
I am having the same problem. Seems to work for a while and then goes back to tmobiles VM. I recently manually forwarded the calls so I'll do some testing hopefully it will stick. I called tmobile andbthey said it was forwarded to my gv voicemail but calls were still sometimes going to tmobiles
Spovik said:
I don't use talk, but voice works fine for me. The auto setup won't work, but your call forwarding should already be set up as that is network specific on T-Mobile.
Could you specify what exactly google voice is not doing? "Not working" is pretty broad.
Click to expand...
Click to collapse
True. So to be more specific, under the call settings, when I try to switch the "voicemail service" setting from "my carrier" to "google voice," I get an error message that says...
"Failed to retrieve and save current
forwarding number settings.
Do you want to switch to the new
provider anyway?"
Then when I select yes, it then says...
"Forwarding number change
unsuccessful.
Please contact your carrier if this
problem persists."
Has anyone else experienced this? This is the first device among g1, mytouch4g, mytouch4g slide, and sensation that was done this.
Thanks.
darkpaniel said:
True. So to be more specific, under the call settings, when I try to switch the "voicemail service" setting from "my carrier" to "google voice," I get an error message that says...
"Failed to retrieve and save current
forwarding number settings.
Do you want to switch to the new
provider anyway?"
Then when I select yes, it then says...
"Forwarding number change
unsuccessful.
Please contact your carrier if this
problem persists."
Has anyone else experienced this? This is the first device among g1, mytouch4g, mytouch4g slide, and sensation that was done this.
Thanks.
Click to expand...
Click to collapse
Me too. But my settings were maintained from my previous device.
Perhaps try going to a different device, go back to carrier settings, go back to Amaze then try changing your settings and see if that works. I've been meaning to give it a try but haven't had the time.
Binary100100 said:
But my settings were maintained from my previous device.
Click to expand...
Click to collapse
Hey, thanks for your help.. but what exactly do you mean your settings were maintained??
darkpaniel said:
Hey, thanks for your help.. but what exactly do you mean your settings were maintained??
Click to expand...
Click to collapse
I had it all set up with my last Android device.
I upgraded to Amaze.
I couldn't use the voicemail provider because I had errors but my voicemail was still setup with GV.
Basically the only thing that the 'switch voice mail provider' does is change the call forwarding on your device. The error you're getting, I got as well, but my call forwarding settings were set up before I switched to my amaze. You have a few options.
The first is to go into your Google voice account on the web, and go into settings and then click Voice settings. you'll see your devices and next to them there's a link to activate. It will give you the codes to dial manually based on your carrier to set up call forwarding.
And as a last resort, if you have T-Mobile you can always call customer care and they can change your conditional call forwarding settings so that when the call meets a condition (no answer, out of area, busy) that it will forward to VM. I'd assume other carriers have similar abilities, but none that I can speak with any experience.
Thanks for all the help, everyone. I think I got it figured out.
Now how about the Google talk video chat issues.. anyone else having issues with it?
Google Talk video chat not working for me either. Pretty annoying after paying a lot of money for this phone.
I had to sign out of Google voice on my old device first. Then setup Google voice on the amaze, and this got rid of the error for me.
Sent from my HTC_Amaze_4G using xda premium
same issue
Signing out of voice on my old device won't work becase it was stolen. Are there any other work arounds?
Same here gchat is not working for me. Its sucks
Google video chat is like face time for tmobile it won't allow you to see anything unless your over WiFi
Sent from my HTC_Amaze_4G
I've been working at getting the voicemail for my first Android device, the SGH-i777, switched to GVoice for a bit now and I can't seem to get it working.
During the setup process [account selection, etc.] it goes to setup the voicemail and I get this error that reads:
"Error
Forwarding number changed failed"
So I found another route via the web interface with the string of numbers that reads: *004*googlenumber#.
Upon entering that in the dialer, I get:
"Call forwarding
Connection problem or invalid
MMI code
conditionally for All Basic Services"
Then I found a lead, on disabling all the settings under "Settings -> Call -> Call forwarding -> Voice Call". That gives me two errors:
"Unable to deactivate call diverting for unanswered calls. Unsupported by operator"
&
"Unexpected response from network."
Online, the web interface does show:
"Deactivate Google voicemail on this phone"
This is occurs when the device is stock and rooted, and running a new ROM. I've also tried deleting and re-adding my phone's number to my list of phones and reinstalling the GVoice app. [NOTE: It's stock and rooted right now though]
Ideas?
Check if the call can go into the voicemail message system first. If not, I will call ATT to reset the condition forwarding.
I do have a real AT&T voicemail setup and I can call it and leave a message [from another phone of course].
As for the condition forwarding, where should I take that? Tech Support via customer care? I did have to get on with tech support after they didn't switch my voicemail over from the iPhone's to a "standard" voicemail service.
SquidLord said:
I do have a real AT&T voicemail setup and I can call it and leave a message [from another phone of course].
As for the condition forwarding, where should I take that? Tech Support via customer care? I did have to get on with tech support after they didn't switch my voicemail over from the iPhone's to a "standard" voicemail service.
Click to expand...
Click to collapse
Squid,
I am trying to help you here but I may have misunderstood some things that you said. Anyways, I had gVoice forwarding my voice mail just fine - actually, against my will because I wanted to stay with ATT voice and only use gVoice for text messages. Thus, if you go into settings>call>call forwarding - what does it say there? List your google number or does it list your ATT voice number? In my case it listed my google voice phone number and not my carrier number. I changed that back to my carrier, but maybe you go the opposite route. Sorry if I missed your point.
AtlanM87 said:
Squid,
I am trying to help you here but I may have misunderstood some things that you said. Anyways, I had gVoice forwarding my voice mail just fine - actually, against my will because I wanted to stay with ATT voice and only use gVoice for text messages. Thus, if you go into settings>call>call forwarding - what does it say there? List your google number or does it list your ATT voice number? In my case it listed my google voice phone number and not my carrier number. I changed that back to my carrier, but maybe you go the opposite route. Sorry if I missed your point.
Click to expand...
Click to collapse
When I go "Settings -> Call -> Call Forwarding" there's another option in there with "Voice Call". There's then 4 lines, "Always Forward", "Forward When Busy", "Forward When Unanswered", "Forward When Unreachable". All of those [EXCEPT "Always Forward"] have text that reads "Forwarding to [presumably the AT&T voicemail number]".
I couldn't disable it manually, but I see where your going with it. Sadly, I cannot change any of the settings in there. Refer to the OP when I mention the lead on "disabling" the settings.
SquidLord said:
When I go "Settings -> Call -> Call Forwarding" there's another option in there with "Voice Call". There's then 4 lines, "Always Forward", "Forward When Busy", "Forward When Unanswered", "Forward When Unreachable". All of those [EXCEPT "Always Forward"] have text that reads "Forwarding to [presumably the AT&T voicemail number]".
I couldn't disable it manually, but I see where your going with it. Sadly, I cannot change any of the settings in there. Refer to the OP when I mention the lead on "disabling" the settings.
Click to expand...
Click to collapse
ok. Have you tried to uninstall gvoice, reboot, and re-install? Probably did, just saying.
AtlanM87 said:
ok. Have you tried to uninstall gvoice, reboot, and re-install? Probably did, just saying.
Click to expand...
Click to collapse
Yes I have. I've tried a bunch of things.
But amazingly, I get to close this thread now! I called up AT&T and asked about conditional call forwarding and the guy walked me through a bunch of stuff. What ended up being the issue was the number set for the 'conditionals' in call forwarding and the "carrier number" for the voicemail [just below the radio button to select Google Voice] were different by one digit. Changing the carrier number to match the conditionals let the whole operation happen smoothly.
So, thanks to the two of you who responded!
SquidLord said:
Yes I have. I've tried a bunch of things.
But amazingly, I get to close this thread now! I called up AT&T and asked about conditional call forwarding and the guy walked me through a bunch of stuff. What ended up being the issue was the number set for the 'conditionals' in call forwarding and the "carrier number" for the voicemail [just below the radio button to select Google Voice] were different by one digit. Changing the carrier number to match the conditionals let the whole operation happen smoothly.
So, thanks to the two of you who responded!
Click to expand...
Click to collapse
Glad it works for you! Just for my information, the "conditional" is in which menu - call forwarding? I can't find a "conditional" option. I am sure this will come up again sometimes, so I try to fully grasp it. Thanks man!
I don't understand. I've had this same problem since I got my new phone, the SGH-i727 Skyrocket. My number in the carrier setting exactly matches the number for the "conditionals"... So what gives? I'm rooted and running a custom ROM, but the issue was present before I ever rooted, when I was stock.
I had some issues setting mine up, I am also rooted. Have you tried looking at voice.google.com -> Settings -> Phones -> Mobile and seeing if its checked or even there?
Also I reinstalled all the google apps so that might have also helped.
I had a similar problem. I'm guessing you have the Google voice app installed? I would try to reset to defaults the dialer info.
Try this
1. Remove Google app.
2. Clear dialer and dialer storage cache
3. When you go to dialer, the settings should be reset. Configure it as if you have no Google voice.
4. Install Google voice, but make sure you have both WiFi internet and cell phone reception.
5. Hopefully it succeeded, regardless go to the dialer --> Preference --> voice-mail handler for me its either Google voice, or voice mail, or none(dial voice number)
Like wise if you have the number is correct on the Google voice website and you have configured the phone with the app try entering this code. Remember the number is your Google voice mail.
Remove the dashes, and the X's correspond to the Google number, these are to be entered on the standard dialer. I do recommend this be your last step
AT&T
*004*1XXX-XXX-XXXX#
Verizon
*71XXX-XXX-XXXX
T-Mobile
*004*1XXX-XXX-XXXX#
Sprint
*28XXX-XXX-XXXX
not trying to revive a dead thread, but I was going at this all night and nothing worked, (new gs3 ATT)
have used gv for everything for a long time now and nothing has worked with this phone.
Went through and tried all the stuff above, and finally I tried putting in the mmi code in the dialer as *004*(area code and number)# and it went like normal, like a regular nexus phone.
This is without the "1" before the are code.
It went through fine and changed all the forwarding numbers in the forwarding menu, and set GV as voicemail.
The reason is that inside the phone- settings- voicemail-setup, you get what looks like a GB screen with your google voice number without the +1 infront of it, and no way to change it I don't think.
this is what the guy above was taking about I think with the att person on the phone. I hope this helps someone, I could have used it yesterday
jbrinkley said:
not trying to revive a dead thread, but I was going at this all night and nothing worked, (new gs3 ATT)
have used gv for everything for a long time now and nothing has worked with this phone.
Went through and tried all the stuff above, and finally I tried putting in the mmi code in the dialer as *004*(area code and number)# and it went like normal, like a regular nexus phone.
This is without the "1" before the are code.
It went through fine and changed all the forwarding numbers in the forwarding menu, and set GV as voicemail.
The reason is that inside the phone- settings- voicemail-setup, you get what looks like a GB screen with your google voice number without the +1 infront of it, and no way to change it I don't think.
this is what the guy above was taking about I think with the att person on the phone. I hope this helps someone, I could have used it yesterday
Click to expand...
Click to collapse
This isn't the s3 section
Sent from Zanpakuto using Getsuga Tensho!
Wow really? Thanks dude. Let me know when gv.apk and att vm settings get phone specific across the board.
jbrinkley said:
Wow really? Thanks dude. Let me know when gv.apk and att vm settings get phone specific across the board.
Click to expand...
Click to collapse
Not sure if you're trying to be a smartass or not, but....either way this is the i777 forum. Post in the forum relative to your device.
why are you guys so touchy about specific forums? Looking for help from wherever it comes from is a good thing.
That little clue about numbers matching would have helped me yesterday, regardless of what phone I was using. ANd it will help someone in the future.
If it was an htc forum I might have said something different, but I still would have said something.
Telling someone to gtf out of your forum for no good reason is just silly.
Everyone is here to help. That's all there is. If no one needed help, there wouldn't be an XDA.
but ya, I'll stay out of your guy's forum. not that I post alot or anything.
Don't choke on your lollypop
And here I thought I was being nice. I don't remember telling anyone to gtfo....I simply said to post in your phones forum. Well good luck. Happy flashing.
All I said was that this isn't the S3 section. Was that so wrong? Many things are device dependent. So many things can't be given support for unless you have our device.
Sent from Team Pirate! Using Tapatalk 2
Hello, I've got a quick question to ask on behalf of a friend. I recently setup her verizon note 2 for ATT service via NET10 but the problem is when I call her from lets say my phone number (111)111-1111 it comes in as +11 1 111 11 11.
I've doubled checked the assisted dialing settings and their setup as they should, I've even tried the phone.apk from the ATT NOTE 2, along with telephony.apk files... all with no result. If anyone knows a solution please do feel free to post it as I'm not very smart with this type of issues when it comes to android but I'm starting to suspect its because this phone with a sim card isn't meant to be used locally but over seas.
Febby said:
Hello, I've got a quick question to ask on behalf of a friend. I recently setup her verizon note 2 for ATT service via NET10 but the problem is when I call her from lets say my phone number (111)111-1111 it comes in as +11 1 111 11 11.
I've doubled checked the assisted dialing settings and their setup as they should, I've even tried the phone.apk from the ATT NOTE 2, along with telephony.apk files... all with no result. If anyone knows a solution please do feel free to post it as I'm not very smart with this type of issues when it comes to android but I'm starting to suspect its because this phone with a sim card isn't meant to be used locally but over seas.
Click to expand...
Click to collapse
I have the same setup and same problem. I've looked for 3 months and couldn't find a fix. And as of 2 days ago, i'm not longer able to recieve mms. I can send just fine but incoming keeps failing to download. I've tried several apn's and nothing seems to work. it's strange because it's been working fine past few months. Other than that, Net10 is great on this phone as long as you don't have to call CS for anything.
code_monkey74 said:
I have the same setup and same problem. I've looked for 3 months and couldn't find a fix. And as of 2 days ago, i'm not longer able to recieve mms. I can send just fine but incoming keeps failing to download. I've tried several apn's and nothing seems to work. it's strange because it's been working fine past few months. Other than that, Net10 is great on this phone as long as you don't have to call CS for anything.
Click to expand...
Click to collapse
Also having this problem only if I return a call from a previous incoming call it fails because of the "+" prefix.
Black6spdZ said:
Also having this problem only if I return a call from a previous incoming call it fails because of the "+" prefix.
Click to expand...
Click to collapse
mine does the sane thing. so I have to either go into contacts or manually put the number. checked all my settings to make sure international calling wasn't causing the problem. I have no idea what's causing this.
I did find an apn that fixed my mms issue though.
Sent from my SCH-I605 using xda premium
Anyone able to resolve this issue yet? I am in the same boat and have to manually enter the number to dial back
code_monkey74 said:
I have the same setup and same problem. I've looked for 3 months and couldn't find a fix. And as of 2 days ago, i'm not longer able to recieve mms. I can send just fine but incoming keeps failing to download. I've tried several apn's and nothing seems to work. it's strange because it's been working fine past few months. Other than that, Net10 is great on this phone as long as you don't have to call CS for anything.
Click to expand...
Click to collapse
You can solve the MMS issue by getting another messaging APP like TEXTRA and adding the MMS APN setting in it. It will work fine after that.
lochapiece14 said:
Anyone able to resolve this issue yet? I am in the same boat and have to manually enter the number to dial back
You can solve the MMS issue by getting another messaging APP like TEXTRA and adding the MMS APN setting in it. It will work fine after that.
Click to expand...
Click to collapse
I fixed it by flashing an att note 2 ROM. I moved on from the note 2 since though.
Sent from my SGH-I337 using Tapatalk 2
note 2 issues
Febby said:
Hello, I've got a quick question to ask on behalf of a friend. I recently setup her verizon note 2 for ATT service via NET10 but the problem is when I call her from lets say my phone number (111)111-1111 it comes in as +11 1 111 11 11.
I've doubled checked the assisted dialing settings and their setup as they should, I've even tried the phone.apk from the ATT NOTE 2, along with telephony.apk files... all with no result. If anyone knows a solution please do feel free to post it as I'm not very smart with this type of issues when it comes to android but I'm starting to suspect its because this phone with a sim card isn't meant to be used locally but over seas.
Click to expand...
Click to collapse
I have spent days looking over this site and others like it. Can not for the life of me find a solution. I too have the verizon international note 2, use straight talk(att) and want my gps. I flashed the clean rom ace version onto my note, if i use the verizon option, gps works, but get a message can not make international calls if i call someone who just called me. the +1 issue. IF i use the att option the phone works flawless.... except no gps. I tried the beans flash and dirty back to clean rom with no avail. any one fix the issue? I need att service on verizon international phone with the gps!!!
atvkrazy said:
I have spent days looking over this site and others like it. Can not for the life of me find a solution. I too have the verizon international note 2, use straight talk(att) and want my gps. I flashed the clean rom ace version onto my note, if i use the verizon option, gps works, but get a message can not make international calls if i call someone who just called me. the +1 issue. IF i use the att option the phone works flawless.... except no gps. I tried the beans flash and dirty back to clean rom with no avail. any one fix the issue? I need att service on verizon international phone with the gps!!!
Click to expand...
Click to collapse
I have the same problem, if anyone figures this out please tell us
I posted this in the Hyperdrive thread but thought maybe it should go here since my questions aren't all specific to the ROM..
I did some basic searching this weekend and was unable to find a definitive answer to these questions, and the few answers I DID find did not seem to work in my case, so I apologize if this is repetitive.*
-Wireless does not work for me- based on what I read, this is a kernel issue, and in order for this issue to be resolved, I have to use a different one. That being said, the one I tried installed successfully but the wireless still did not work. Does anyone have a suggested kernel that WOULD work and allow me to utilize my wireless? I'm on an AT*T Go plan so I'm burning through my 4g cap faster than I'd like because I cant get the wireless to take.*
-When I try to set a wallpaper, the home wallpaper works fine, but when I select 'lock screen' wallpaper or the combo of both, it freezes and then TouchWiz crashes.*
-And the most FRUSTRATING issue- and this is not ROM specific, I realize... but this phone when I purchased it(used) was used on Verizon. I was able to unlock/etc and get it to work with the AT&T Go network after manually entering the APN settings..however- any time an inbound call comes in, it puts a '+' in front of the number. The end result is none of my contacts names show because my contacts obviously do not have a '+' prefacing their number. I tried using an app called Prefixer and set up a rule for it but that did nothing, and I verified country etc is set correctly..does anyone have any clue why this is happening? Very frustrating.*
Bump...anyone? Am I in the wrong place maybe?
otownmarine said:
I posted this in the Hyperdrive thread but thought maybe it should go here since my questions aren't all specific to the ROM..
I did some basic searching this weekend and was unable to find a definitive answer to these questions, and the few answers I DID find did not seem to work in my case, so I apologize if this is repetitive.*
-Wireless does not work for me- based on what I read, this is a kernel issue, and in order for this issue to be resolved, I have to use a different one. That being said, the one I tried installed successfully but the wireless still did not work. Does anyone have a suggested kernel that WOULD work and allow me to utilize my wireless? I'm on an AT*T Go plan so I'm burning through my 4g cap faster than I'd like because I cant get the wireless to take.*
-When I try to set a wallpaper, the home wallpaper works fine, but when I select 'lock screen' wallpaper or the combo of both, it freezes and then TouchWiz crashes.*
-And the most FRUSTRATING issue- and this is not ROM specific, I realize... but this phone when I purchased it(used) was used on Verizon. I was able to unlock/etc and get it to work with the AT&T Go network after manually entering the APN settings..however- any time an inbound call comes in, it puts a '+' in front of the number. The end result is none of my contacts names show because my contacts obviously do not have a '+' prefacing their number. I tried using an app called Prefixer and set up a rule for it but that did nothing, and I verified country etc is set correctly..does anyone have any clue why this is happening? Very frustrating.*
Click to expand...
Click to collapse
otownmarine said:
-And the most FRUSTRATING issue- and this is not ROM specific, I realize... but this phone when I purchased it(used) was used on Verizon. I was able to unlock/etc and get it to work with the AT&T Go network after manually entering the APN settings..however- any time an inbound call comes in, it puts a '+' in front of the number. The end result is none of my contacts names show because my contacts obviously do not have a '+' prefacing their number. I tried using an app called Prefixer and set up a rule for it but that did nothing, and I verified country etc is set correctly..does anyone have any clue why this is happening? Very frustrating.*
Click to expand...
Click to collapse
This is about the only thing I do have an answer for... there is an app called Contacts Optimizer that will allow you to do a mass edit and add the leading + if you're interested in doing that... might help with this issue... https://play.google.com/store/apps/details?id=com.compelson.optimizer
I answered your first two questions in the hyperdrive thread
Sent from my SCH-I545 using XDA Premium 4 mobile app
Anybody have the T-Mobile (USA) Visual Voicemail working on the Mate 10? Mine just tries to set itself up for a few minutes, then says "We are experiencing some issues with activation. We will retry in a few minutes."
Sorry, I can't help you but I have a problem with MetroPCS visual voicemail and Mate 10 as well. Mine does activate but I loose my data connectivity. I unistall the app and connectivity is restored.
same problem mate 10 pro
snowkilts said:
Anybody have the T-Mobile (USA) Visual Voicemail working on the Mate 10? Mine just tries to set itself up for a few minutes, then says "We are experiencing some issues with activation. We will retry in a few minutes."
Click to expand...
Click to collapse
i also have this problem, try resetting app; deleting cashe; uninstalling; re-installing; even resetting/formatting phone when i 1st received the phone. But ive gave up on it.:crying::crying:
numernumer said:
i also have this problem, try resetting app; deleting cashe; uninstalling; re-installing; even resetting/formatting phone when i 1st received the phone. But ive gave up on it.:crying::crying:
Click to expand...
Click to collapse
I also called T-Mobile tech support and posted on the T-Mobile forums. I got feedback but never solved the problem. Very happy with Google Voice as a substitute though. Caller ID lookup and vmail-to-text transcription is included free.
snowkilts said:
I also called T-Mobile tech support and posted on the T-Mobile forums. I got feedback but never solved the problem. Very happy with Google Voice as a substitute though. Caller ID lookup and vmail-to-text transcription is included free.
Click to expand...
Click to collapse
WHAT!!!!! NICE....thanks alot:good::good::good:
I discovered how to activate T-Mobile visual voicemail on a Mate 10 (non-pro). I read it on a T-mobile forum so I cannot take credit. I will say this first - even though I can get it to install, and activate, it appears to be causing my phone to not have data/internet access, unless I toggle mobile-data. Then it will continue to work until I reboot the phone at which time my data access/internet access stops. I have all 4G/LTE/ APN's setup correctly so I am not sure why this happens. I have since uninstalled the T-Mobile version of visual voicemail and the problem is resolved. GO figure!
Now here is what you need to do to get it activated in the first place. If you have the app already installed I recommend that you uninstall it before we start. After you have it uninstalled go to settings > wireless & networks > call settings > (under SIM 1 which is the only one I use) tap on additional settings > voicemail > toggle OFF visual voicemail. Now you can install T-Mobile visual voicemail and follow the prompts to allow access to contacts, etc., etc, and it should activate without issue.
Now if anyone can get it to continue working after a reboot without having to toggle mobile data then please let me know.
Also...does anyone know what the default, built in visual voicemail even does on EMUI 8.0, or how to access some app for it to work? Seems useless to me other than to block the T-Mobile app from activating.
jaseman said:
I discovered how to activate T-Mobile visual voicemail on a Mate 10 (non-pro). I read it on a T-mobile forum so I cannot take credit. I will say this first - even though I can get it to install, and activate, it appears to be causing my phone to not have data/internet access, unless I toggle mobile-data. Then it will continue to work until I reboot the phone at which time my data access/internet access stops. I have all 4G/LTE/ APN's setup correctly so I am not sure why this happens. I have since uninstalled the T-Mobile version of visual voicemail and the problem is resolved. GO figure!
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Sounds like you are having the same issue as the guy in post #2.
I am very happy with using Google Voice instead of visual voicemail. Wouldn't go back even if I could get it working. In addition to everything VVM does, you also get free voice-to-text on voicemail messages, as well as automatic caller ID lookup.