[Q] pls help, my htc hd2 restars and hangs - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

pls help, i have a new htc hd2, the only problem with it is that when i call or i recieved calls sometimes it restars then hangs on the stick together logo...
pls.. help me what to do with this problem..

paulnoboundaries said:
pls help, i have a new htc hd2, the only problem with it is that when i call or i recieved calls sometimes it restars then hangs on the stick together logo...
pls.. help me what to do with this problem..
Click to expand...
Click to collapse
have you changed roms, yet? if so, to what? installed any recent programs?
also, if it is new...just return it. get a new one.

yup its new but i cant return the unit co'z its already in the pihilippines, bt bout the rom i didnt insltall anything coz i dont know how,..pls help me how my friend

well since you can't return it, you have a few options, in my opinion.
first, i would just hard reset (factory reset)-- this wipes all of your phone and restarts it.
if that doesn't work, i would try to flash a new rom (with task29).
if that doesn't work, the problem is hardware. not sure what to do besides new getting new one....

ill try to flash a new rom, bt can u pls elp me how?

same problem
I got this hd2 and I have the same problem. sometimes it works, but sometimes when I turn it on it stays with white screen and htc logo. I tried to format but no chance( up/down volume+ on/off button). Wher I can find a english rom please?? I am new in this thing. where I can find an original ROM for hd2??

paulnoboundaries said:
ill try to flash a new rom, bt can u pls elp me how?
Click to expand...
Click to collapse
cosmin_f said:
I got this hd2 and I have the same problem. sometimes it works, but sometimes when I turn it on it stays with white screen and htc logo. I tried to format but no chance( up/down volume+ on/off button). Wher I can find a english rom please?? I am new in this thing. where I can find an original ROM for hd2??
Click to expand...
Click to collapse
everything you need to know about roms is in the roms section.
read:
http://forum.xda-developers.com/showthread.php?t=611433
then if you have a non-us model (512mb) read:
http://forum.xda-developers.com/showthread.php?t=609477
or if you are us tmobile read:
http://forum.xda-developers.com/showthread.php?t=653614
good luck!

I still have the same problem after HSPL and a new ROM. ( It can be fixed????

sorry, i am out of ideas. the only other option is flashing a different radio, which i don't know really how it would help. but if you have a new radio, new rom and still happens, well i think it would be hardware. anyone else with ideas?
another experiment is putting android on your phone and see what happens...if that hangs, etc. then definitely hardware.
sorry i don't have more ideas.
jsm

I think we all have a hardware problem in our HD2's .... same issue here i think:
http://forum.xda-developers.com/showthread.php?t=826119
Are there more owners with this problem..???

Related

Xda Atom Stuck At O2

Hi Mods and all
I am new in this forum .... and new with PDA in general ,.. although i have experience in regular cell phones ,,,
I have come up with an issue that i need help with from you guys who seem to be experts...
I have an XDA Atom which turns on upto O2 screen and freezez right there .. i tried to hard reset the phone but failed..
When i press power on and reset button .. screen asks me to press green and red key when i do it says clean boot .. and than do u want to reset your phone ? and than after that i tried to press all keys but nothing happens ,,,
I dont know wht is the problem but i think or assume that i have lost bootloader and or Rom ,,, Please help with this part
Also what tools do i use to flash what i have to flash as the PDA cannot connect with the USB becuase it is not turning on ,,, Please help with this part
Also what do i need to flash to this phone to revive it ,,,? please help with this issue ,, and where can ii download this files ,,
please explain step by step and or direct me to a link where i can geet this information
thank u in advance ,,,
Mike
Thanks for not replying ... but finally i managed ..downloaded the latest version of ROM and put the phone in flash mode by holding camera and reset key at the same time and flashed it ,,
make sure Battery is full ..
Now phone working just fine ..posted this for some other newbie like me
regards
mike
Drat. Got to this one too late. Sorry
Anyways, the Atom does have the tendency to lose track of its own extended ROM (You can actually see this happening if you use the WM5 hidden storage revealer - which ironically happens to cause the problem sometimes as well).
Symptoms include:
- A phracking long boot time (>7 minutes, seems to hang)
- Screen goes out of alignment
- Camera, Autoconfig, Equalizer don't work.
- Hard reset doesn't help.
- EXTROM info is missing from device settings (shows as blank) - tho sometimes the device works without this anyhoo.
- CMOS version is also missing (the device definitely won't work in this case)
Probable cause:
- Someone or something just tried to write to your hidden storage root. (Eh?)
Far as I know there's no method to recover other than flashing your phone again. Just one of the design flaws of the Atom, I guess...
(Yes, I feel for you. I had to solve this myself too, and I didn't want to send it in. Thankfully, this isn't a common problem. )
I've just downloaded the latest Rom from seeo2.com hongkong and I had the very same problem.
My XDA Atom Exec is frozen at the O2 screen.
mun66, if you read this, could you explain how you fixed it?
thanks.
mun66 said:
Thanks for not replying ... but finally i managed ..downloaded the latest version of ROM and put the phone in flash mode by holding camera and reset key at the same time and flashed it ,,
make sure Battery is full ..
Now phone working just fine ..posted this for some other newbie like me
regards
mike
Click to expand...
Click to collapse
would you plz tell here which rom u used for this ????????
Well, my Atom Exec will do the same sometimes.
But the following method works everytime!!!
Take out the battery. Charge it with a charger until full !!!!
Put it back to the machine, it works every time !!!
Or you may try just charge it in the machine for a few hours and see if that works. Since I always have a spare battery charged, every time that dumb thing stuck, I just changed the battery and it waked up again.
mun66 said:
Thanks for not replying ... but finally i managed ..downloaded the latest version of ROM and put the phone in flash mode by holding camera and reset key at the same time and flashed it ,,
make sure Battery is full ..
Now phone working just fine ..posted this for some other newbie like me
regards
mike
Click to expand...
Click to collapse
Hi mun66;
I've got the same problem with my Atom. But I dont know how to flash the phone like what you mentioned. Could you plz show me step by step??
Thanks,
Your ATOM Exec
edunon said:
I've just downloaded the latest Rom from seeo2.com hongkong and I had the very same problem.
My XDA Atom Exec is frozen at the O2 screen.
mun66, if you read this, could you explain how you fixed it?
thanks.
Click to expand...
Click to collapse
You guys just need to go into bootloader mode before performing an upgrade. For the XDA Atom just press Power+Dpad(center)+stylus reset momentarily, and its now in bootloader mode. RUN again the Update program. If you still experience the same thing, the update file you downloaded might be corrupted. You have to download again and flash your device again.
Mine is still stucked in O2 though done all of the above ways,
got the new ROM and flash it, but still stuck in it.
PLS HELP ME GUYS!!!
wilak81 said:
Mine is still stucked in O2 though done all of the above ways,
got the new ROM and flash it, but still stuck in it.
PLS HELP ME GUYS!!!
Click to expand...
Click to collapse
You might want to send it in the the service centre for a check, just in case it's a hardware problem.. If you still face the same issue even without installing any software..
That's probably a good idea, but i'd like to try some tricks on many threads before.
And also I've heard that O2 service center are not cool
wilak81 said:
That's probably a good idea, but i'd like to try some tricks on many threads before.
And also I've heard that O2 service center are not cool
Click to expand...
Click to collapse
Do keep us posted..
I will face the same problem if i install too much programs.. I guess it's either Pocket Plus, Diary 2 which is causing my problem.. Now wondering if i should change to Atom Life, since they announce WM6... If only there's a perfect phone.
Thank God, it's working after 5x flashing but it still had bug.
I still have to take the battery off for at least 15 minutes if I try to reset the Atom.
Sure 1 thing for ATOM, IT SU**S!!!
i have a friend also has a trouble like this ,but he has solved the problem when he charged the exec. do not you have a try ?
I just picked up one of these to play with.
Mine gets by the O2 screen but if I have a few apps on it it loads the Today screen but then freezes and won't let me access anything either by hard key or screen. Soft reset just repeats the cycle.
This is with only around 4 apps loaded. One of them must be a culprit?
By the way, it came shipped with WM6.0 (ROM: WWE_RC2170507B2).

Please help me

Dear User Here,
i'm a new user here and i just ubgrade my x7500 to AP4, really its fantastic rom, many thanks to Athena Project Team, but i have some problem cant fix it,
1- main clock always change from GMT+2 Cairo to GMT+2 Windhoek.
2-i cant found any options for HTC HOME
3- Bluetooth Explorer always go hidden from file explorer
4-always miss all file in MicroDrive
5- i have radio 1.5 its necessary to ubgrade to radio 1.57??????
Please can u help me in this problems
aa_talaat_aa said:
Dear User Here,
i'm a new user here and i just ubgrade my x7500 to AP4, really its fantastic rom, many thanks to Athena Project Team, but i have some problem cant fix it,
1- main clock always change from GMT+2 Cairo to GMT+2 Windhoek.
2-i cant found any options for HTC HOME
3- Bluetooth Explorer always go hidden from file explorer
4-always miss all file in MicroDrive
5- i have radio 1.5 its necessary to ubgrade to radio 1.57??????
Please can u help me in this problems
Click to expand...
Click to collapse
I have moved from that rom a long time now....I would think you should too, but in anycase that is up to you. I would suggest you upgrade your radio though...saves power.
lennie said:
I have moved from that rom a long time now....I would think you should too, but in anycase that is up to you. I would suggest you upgrade your radio though...saves power.
Click to expand...
Click to collapse
many thanks for replay, but really i dont care for any problems right now,
just one big problem i have now...that microdrive always miss my files..
please please if u know any solution for this tell me..just this problem please
aa_talaat_aa said:
many thanks for replay, but really i dont care for any problems right now,
just one big problem i have now...that microdrive always miss my files..
please please if u know any solution for this tell me..just this problem please
Click to expand...
Click to collapse
do a search for a thread on formatting the microdrive
it has a discussion about this problem and how to treat it
Please help
I own a htc Athena x7500, AthenaUnlocker use to unlock the 2nd step and gave me as a valid will restart and stayed black screen. No lights or recognize usb connection.
I tried to do a hard reset but nothing ... just turn on the green and falls neither so the screen remains black and the pda seems dead.
Please help
Thank you very much
please help me aain
Please i need your help,
I have htc advantage x7500, and I unlock it with unlocked tools, i upgrade it to ap4, it was work perfectly....but have one big problem that micro drive always miss data, but I don’t care for that and bought 8g memory card,
but after 2 weeks work in ap4 and suddenly the x7500 hanging and lose all contact and all message, i try soft & hard reset but not useful, am trying to downgrade to original rom but after downgrade the device hanging to and do many restart,
Now I take it to warranty and they told me that I tiring to unlock the SPL and they will try to lock it again but may be I lose the motherboard.
Now I don’t know what can I do. And I need your advice
Please please help me please...
aa_talaat_aa said:
Please i need your help,
I have htc advantage x7500, and I unlock it with unlocked tools, i upgrade it to ap4, it was work perfectly....but have one big problem that micro drive always miss data, but I don’t care for that and bought 8g memory card,
but after 2 weeks work in ap4 and suddenly the x7500 hanging and lose all contact and all message, i try soft & hard reset but not useful, am trying to downgrade to original rom but after downgrade the device hanging to and do many restart,
Now I take it to warranty and they told me that I tiring to unlock the SPL and they will try to lock it again but may be I lose the motherboard.
Now I don’t know what can I do. And I need your advice
Please please help me please...
Click to expand...
Click to collapse
First problem
see this thread found with search function http://forum.xda-developers.com/showthread.php?t=496566&highlight=format+microdrive
Second problem did you do a hard reset after flashing the rom?
HTC always try the broken motherboard line but it is not true.
The problem was you tried to flash an SPL 1.2 rom instead of a SPL 3.5 rom
This is called the endless loop problem
do a search, the answer has been given many times.
Oh and don't post the question 5 times, people get annoyed and wonder why you didn't try the search function
many thx for your replay
lakeman said:
First problem
see this thread found with search function http://forum.xda-developers.com/showthread.php?t=496566&highlight=format+microdrive
Second problem did you do a hard reset after flashing the rom?
HTC always try the broken motherboard line but it is not true.
The problem was you tried to flash an SPL 1.2 rom instead of a SPL 3.5 rom
This is called the endless loop problem
do a search, the answer has been given many times.
Oh and don't post the question 5 times, people get annoyed and wonder why you didn't try the search function
Click to expand...
Click to collapse
Dear Lakeman,
i think that you dont understand me, and this for my bad english, am very sorry for this,
but really i'm in big trouble here, and i thing that i do successfully ubgrade to ap4 because my divice was work perfectly for 1 week, calling, games, songs, video, gps, office....alll.
just i bought memory card 8 gb, and it was work good to, but i try to format it IN W7 in fat32 but i change the "Allocation unit size" to 64 kilobytes and enter it to device and suddenly hanging, i do soft and hard reset, work to the end and after windows mobile work also hanging and touch screen not work.
now i come back to official wm6 and official spl but the problem still on touch screen.
that is all till now my dear.
sorry again for my bad english and many thanks for your help
aa_talaat_aa said:
Dear Lakeman,
i think that you dont understand me, and this for my bad english, am very sorry for this,
but really i'm in big trouble here, and i thing that i do successfully ubgrade to ap4 because my divice was work perfectly for 1 week, calling, games, songs, video, gps, office....alll.
just i bought memory card 8 gb, and it was work good to, but i try to format it IN W7 in fat32 but i change the "Allocation unit size" to 64 kilobytes and enter it to device and suddenly hanging, i do soft and hard reset, work to the end and after windows mobile work also hanging and touch screen not work.
now i come back to official wm6 and official spl but the problem still on touch screen.
that is all till now my dear.
sorry again for my bad english and many thanks for your help
Click to expand...
Click to collapse
OK
sequence of events:
flashed AP4 and everything was working for 1 wk
Microdrive started playing up
Touch Screen started playing up
Flashing different roms did not change this behaviour
These things happened after using a new memory card.
An alternative explanation would be that you have damaged your hardware
Did you drop the phone ?
lakeman said:
OK
sequence of events:
flashed AP4 and everything was working for 1 wk
Microdrive started playing up
Touch Screen started playing up
Flashing different roms did not change this behaviour
These things happened after using a new memory card.
An alternative explanation would be that you have damaged your hardware
Did you drop the phone ?
Click to expand...
Click to collapse
NOOOOOO, never, i didnt drop it....
do u mean that i lost my phone now?? and i cant fix it anymore????
and if i cant fix it with any softwear, can HTC replace it or fix it with unofficial SPL??????
please answer me ASAP, this is my msn
[email protected]
After you upgrade to AP4, which rom you install ? 6.5 or 6.1 rom

HELP ME !!!

I flash the rom and the phone went dead. No bootloader no power, no red light when connected to cahrger. No activesync posible and keep asking for qualcomm drivers. Try all buttons combinations, soft reset button and still nothing. any help??? . HTC HD2 ( T-MOBILE )
macom1 said:
I flash the rom and the phone went dead. No bootloader no power, no red light when connected to cahrger. No activesync posible and keep asking for qualcomm drivers. Try all buttons combinations, soft reset button and still nothing. any help??? . HTC HD2 ( T-MOBILE )
Click to expand...
Click to collapse
Come on people some basic troubleshooting info is needed to help ...
What ROM did you flash, or what radio?
Willing to bet if your phone is a TMOUS you flashed an asian, HTC or EU ROM to it with a x.xx.51.x radio, if that is the case, welcome to brick city ...
BTW, piece of advice, choose a better title for your threads, you might get a better response, just screaming for help tends to be frowned on ....
macom1 said:
t-mobile hd2 ,
1: HSPL3 (WE HACK IT !)
2: ROM GREECE ORIGINAL
3:ALL OK INSTALL AND RESTART
DEAD PHONE NO WORK HELP ME PLZ....
Click to expand...
Click to collapse
Well there is your answer, you installed an EU ROM that I am sure had a radio in it on a TMO US phone ... Welcome to Brick City ...
macom1 said:
I'm just not Know how to turn onn the phone, and asks are full of (qualcomm drivers)? can someone help what do i Know how to run ???
Click to expand...
Click to collapse
It is bricked it will not turn on ...
Maybe someone else wants to wade in here and look at this, but I am 90% sure you bricked it ...
thanks for the assistance conditional ....
Bottom line is you wont be able to turn it on. You flashed an incompatable rom and now you have a great brick I am sorry to say.

HD2 dead after falsh pls help

HD2 befor language english but writ it to china language and write back
to english my phone dead.
I hold volum down ang hold power but my phone not show boot loader
and I Hard reset ( i hold volume down & up & power)my phone still dead.
Now can't connect with pc.How to connect it?
pls help me.
thanks.
is it from t mobile usa? did you try to flash a stock rom that is not from t mobile usa?
if yes then sorry, it is dead.
samsamuel said:
is it from t mobile usa? did you try to flash a stock rom that is not from t mobile usa?
if yes then sorry, it is dead.
Click to expand...
Click to collapse
Pls help me sir.
i don't understand about this.
my phone dead pls tel me how can i connect with PC?
Thanks.
what rom did you flash? full filename please.
samsamuel said:
what rom did you flash? full filename please.
Click to expand...
Click to collapse
i flash with
RUU_Leo_HTC_Asia_WWE_1.66.707.1_Radio_Signed_15.30.50.07U_2.06.51.07_Ship.exe
pls help me.
thanks.
OK.. Let's not jump to conclusions.
Do this:
take out the battery and make sure to place it well back in, so all connectors are well placed. close the backcover.
Now, not yet use your cable, but try booting up your phone with the end-key and volume key.
If you get into HSPL, then connect to your pc.
But.. If this doesn't work; tell us,
did you install HSPL before flasing the rom?
And is your phone a T-mobile HD2 or not?
as above, what hd2 do you have? does it say t mobile on the front at the top?
HectiQ said:
OK.. Let's not jump to conclusions.
Do this:
take out the battery and make sure to place it well back in, so all connectors are well placed. close the backcover.
Now, not yet use your cable, but try booting up your phone with the end-key and volume key.
If you get into HSPL, then connect to your pc.
But.. If this doesn't work; tell us,
did you install HSPL before flasing the rom?
And is your phone a T-mobile HD2 or not?
Click to expand...
Click to collapse
yes i install HSPL3 before flasing the rom.
yes my phone a T-mobile HD2.
i follow u but not work.
pls help.
thanks.
12793080 said:
i flash with
RUU_Leo_HTC_Asia_WWE_1.66.707.1_Radio_Signed_15.30.50.07U_2.06.51.07_Ship.exe
pls help me.
thanks.
Click to expand...
Click to collapse
dead, that radio has killed it.
unlucky.
samsamuel said:
dead, that radio has killed it.
unlucky.
Click to expand...
Click to collapse
How now to repair it?
pls help.
thanks.
only by send to HTC or t mobile.
don't tell them you flashed, just say you woke up and it wouldn't turn on.
sorry samsamuel, i know you're a really knowledged man around here, but do you really think they don't know what has bricked the phone?
DN41
heh, course they know, but burden of proof and all that.
Go look in the tmous section, loads of people have gotten them exchanged/fixed after flashing the wrong radio. it won't power on so they can't see that hspl is on there.
just like if you send one back with for example a 1.66 rom and 1.42.0000spl, (or for tmous, 2.13 rom and 2.08.0000 spl) it can only get like that from using hspl,,, but they still replace it cos its stock.
but if you admit it, however, then they can just laugh at you and charge you 150 dollars or whatever it is for a new mainboard.
(unless there's a htc tech reading this and thinking "oh, of course, d'oh",, in which case sorry for pointing it out, hehe)
How to reapair it?
pls help me all user.
thanks.
thanks samsamuel, you're right.
but for me, it belongs to the owner, if he does something like that or not.
you see, i'm a person, who nearly always want to do the right
and this is for me against the law...its just cheating..and thats something I (yeah only me) won't do...
it doesnt matter if others do so, but yeah..i won't
back2topic: theres no chance to repair it. the way to get a new one is described by samsamuel...if you'd read the posts carefully, you would have read it...
DN41
pls help me all user.
thansk.
please dont ask again. that wont help.
THERE IS NO CHANCE TO REPAIR IT!
THE ONLY WAY IS TO GIVE IT TO T-MOBILE OR HTC!
sorry, but you didnt read carefully. if you would had done so, you would know that a .51 radio bricks a tmous-device!
DN41

[Q] HTC Mozarts freezes or auto-reboots

Hey guys,
I've had my hands on a HTC Mozart yesterday that was appareantly broken. When i tried to start the phone it would simple be stuck on the HTC boot logo. I thought it was bricked or something and because of that i procedeed to flash the phone with RSPL and then HSPL and try both Dynamics 2.0 and Deepshining 7.0. The thing is, when those custom ROMs were installed, the phone wouldn't be stuck on the HTC logo but it would function normally for 1 minute or so and then reboot, this happened over and over, i wasn't even able to get past the configuration options.
I then tried to install the stock ROM again (Orange FR) to see if the phone would finally function normally. The result was that it was back to the first problem.. stuck it in HTC boot logo.
Any sugestions on how to make this phone work? I'm a newbie in the windows phone scene, so any help would be appreciated.
Btw, sorry for my bad english.
Hi there! Please try other rom, like the one's from ultrashot. I had that problem with DS rom's, and i was able to solve it temporarily by uninstalling Windows Mobile Center from the rom, but after a few weeks it started again. WIth ultrashot rom (7.5 or 7.8) the reboots never appeared!
paulosaints said:
Hi there! Please try other rom, like the one's from ultrashot. I had that problem with DS rom's, and i was able to solve it temporarily by uninstalling Windows Mobile Center from the rom, but after a few weeks it started again. WIth ultrashot rom (7.5 or 7.8) the reboots never appeared!
Click to expand...
Click to collapse
Can you send me a link to those roms? Can't seem to find them.
ibbgomes said:
Can you send me a link to those roms? Can't seem to find them.
Click to expand...
Click to collapse
The Mozart forum isn't that big... look harder man!
http://forum.xda-developers.com/forumdisplay.php?f=786
The one i use
http://forum.xda-developers.com/showthread.php?t=1520352
other good one
http://forum.xda-developers.com/showthread.php?t=1307040
Just dont brick it!!
paulosaints said:
The Mozart forum isn't that big... look harder man!
http://forum.xda-developers.com/forumdisplay.php?f=786
The one i use
http://forum.xda-developers.com/showthread.php?t=1520352
other good one
http://forum.xda-developers.com/showthread.php?t=1307040
Just dont brick it!!
Click to expand...
Click to collapse
Tried all of them before, none of them worked for me.. Maybe the problem is the battery?
ibbgomes said:
Tried all of them before, none of them worked for me.. Maybe the problem is the battery?
Click to expand...
Click to collapse
Dont know. Maybe you've done something wrong during the flash process.
Try this one from me:
http://forum.xda-developers.com/showthread.php?t=1863165
ibbgomes said:
the phone wouldn't be stuck on the HTC logo but it would function normally for 1 minute or so and then reboot, this happened over and over,
Click to expand...
Click to collapse
Flash any custom which allows you to boot for 1 minute at least and then go Settings/About to check the available memory. If it's zero - change the SD-card. Looks the same like it was with my wife's Mozart when the stock card died. Not sure - but it's worth to try....

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