Hello XDA,
Yes, I know you've seen questions like these before but hear me out; I've tried practically everything I could and wanted to know if there was anything else before I go to a service centre.
Situation: One day, randomly, my phone decides to start discharging its battery as fast as it can. That night I turned off my phone at ~30% and the next morning it didn't turn on at all. i.e. battery was draining while the phone was off. The next night I tried removing the battery while sleeping. It was about ~40% when I turned it off. Next morning I turn on the phone and whoa the battery is 50%.
This happens even when my GPRS/EDGE is turned off, the sync is turned off and no apps have been installed.
What I did: (Apart from going to the SE service centre, of course). I tried doing a battery recalibration.
1. Drained it fully. Charged it. Turned off and charged it to full 100%. Removed batterystats.bin. Nothing happened.
2. Drained it fully. Charged it. Drained again. Charged it for 8+ hours while turned off. I still don't know if this has had any effect.
3. Did a complete factory reset. No effect.
4. Repaired the phone using SE repair. No effect.
Does anybody have any other idea?
Oh I don't have any idea but to say good luck and sorry for your trouble and I hope that doesn't happen to my xperia.
if you've exhausted all possible troubleshooting, then, bring it to an SE service center .. you might also want to buy an extra battery along the way ..
download Android System Info from the market and check your running apps/tasks...
should give you insight to which app/s might be gobbling up resources...
that is, if you haven't tried doing that yet...
I have the same problem a months back. Do you by any chance use a portable charger? Portable charger can screw up phones like that. If not, then it must be faulty charger. But the bad news is that it probably hardware. If you are lucky, it's the battery, you can get a replacement for a week from SE or you can just buy a new one ( I recomend the the original SE branded). Or if you are unlucky, it's the whole hardware, which mean you have to turn it in to SE, wait 3 days only to be told that it will took them a month to repair it. Either way, you should get your phone to the service center ASAP.
Divr said:
I have the same problem a months back. Do you by any chance use a portable charger? Portable charger can screw up phones like that. If not, then it must be faulty charger. But the bad news is that it probably hardware. If you are lucky, it's the battery, you can get a replacement for a week from SE or you can just buy a new one ( I recomend the the original SE branded). Or if you are unlucky, it's the whole hardware, which mean you have to turn it in to SE, wait 3 days only to be told that it will took them a month to repair it. Either way, you should get your phone to the service center ASAP.
Click to expand...
Click to collapse
Man that sucks. Will have to take it to the service centre on Monday, then
It's usually an app, that dosn't terminate properly. You can see it in Battery history, when the phone does not seem to go back to sleep mode. The app is usually the one on top in 'partial awaikening mode' (translation from german) and keeps the phone in this mode, what drains the battery.
Happens here from time to time. The default music player from SE does it almost everytime. Last time for me it was netcounter.
Either killing this app or reboot fixes the problem.
Hope that helps...
Related
Hi,
I hope I am on the right thread.
This issue started one week ago. I have a 4.1.83 (no root, no G-blur or any specific customization beside the ) just the stock Atrix phone.
When my phone is turned off, if I try to plug it into the wall with the moto charger the red Motorola logo came on, then disappear then came back on and keep doing that (on and off) - infinite rebooting loop. Before, the battery charge status would come on and the phone would charge fine.
Now it just does this unlimited reboot on the red M logo.
If i turn on the phone without the cable, the phone turns on fine and i can charge it with the wall charger after the phone is booted. But not when the phone is turned off.
Do you have any ideas on what is going on and how to fix it?
Thanks for your help.
Hmm... Is the charger the one specifically designed for your Atrix and you're sure you haven't done any tweaking to the phone?
Absolutely certain. Am using the original Charger and did not try to do anything special with the phone...I did not touch any system file nor tried to tweak anything.
Phone is 'stock' beside few apps I installed several weeks before the problem starts to occur.
darrycowl said:
Absolutely certain. Am using the original Charger and did not try to do anything special with the phone...I did not touch any system file nor tried to tweak anything.
Phone is 'stock' beside few apps I installed several weeks before the problem starts to occur.
Click to expand...
Click to collapse
If you had rooted, etc. I would say flash sbf and start over, but since you are stock, I would return it for a warranty replacement.
Can I do that even if I have owned it for 3 months?
Thanks!
I have the same exact problem but I have my mobile flashed, plus bought mine from eBay. Should it be a software issue?
darrycowl said:
Can I do that even if I have owned it for 3 months?
Thanks!
Click to expand...
Click to collapse
You have one year warranty through Motorola. See warranty section in the following:
http://www.motorola.com/staticfiles/Support/US-EN/Mobile%20Phones/ATRIX_4G/US-EN/Documents/StaticFiles/ATRIX_LG_68014203002A.pdf
If the phone is defective, you are covered. If it's accidental damage, you would have to use your phone insurance through your carrier.
Can't be accidental...Phone is working perfectly beside the charging issue and so far.
Only issue is it takes 1 full day to charge it from 10% to 100%
Last night I plugged my phone at 9pm (60%). It took 8 hours to have it fully charged...
Thanks for your reply, I guess I 'll check with ATT first :'( and Motorola then....
Did you already try charging with the phone off through USB on your desktop or laptop? Maybe the wall charger is defective.
Do a backup and perform a factory restore to see if it fixes it before shipping it out for warranty.
Goodluck!
darrycowl said:
Can't be accidental...Phone is working perfectly beside the charging issue and so far.
Only issue is it takes 1 full day to charge it from 10% to 100%
Last night I plugged my phone at 9pm (60%). It took 8 hours to have it fully charged...
Thanks for your reply, I guess I 'll check with ATT first :'( and Motorola then....
Click to expand...
Click to collapse
your battery and or phone is straight up defective, or something is wrong, needs to be replaced. no way should it take that long to charge. something go out of wack, and it sounds like faulty battery is failing, hence why it wont charge turned off AND takes forever to charge up when turned on.
Last night, I charged my phone through PC and after 57% charge I take it off.
Phone was working fine before I went to sleep. When i woke up i found that my phone is turned off. I try to turn it ON, but it did not give me any response.I thought my battery was completely drained, So, I try to charge it through the SE charger and through PC but nothing worked.
At present, Phone is completely off with no light indication. I tried to charge it many time with and without SIM card and sd card, but it remains in this condition I also tried different methods which are mentioned in some other forums.
Please help me. Did anyone experienced this kind of phone behavior?
I have a similar problem, I`m running on Mini CM6 from quite a time now and I had minor problems which are solved by “wipe data/factory reset”. But that one is bigger. I came back from work and put my phone on the charger, it was at least 24h on it and it stayed on 98-99% did not go to 100%, I remove it from the charger and set an alarm for the next day when the alarm ringed after 5 hours I saw that the phone had 15% of battery. In “About phone>Battery use” there was a “Cell search” (if I`m right) that I saw drained my whole battery. I go to work and put it in the charger again when I came back after 5-6 hours it was again on 98-99% I removed it and set an alarm (again) but for sooner not for next morning) before that alarm ringed the phone had 30% batter after I stop it the battery began to go down 2% at 1 second and it turn off. And guess what I did? Put the charger again for the whole night, the next morning after I woke up I decided to remove it from the charger and turn it off because I knew that it will search for signal again and I have to charge it. And that was the last time I saw it alive since then I don`t have anything from it I tried to charge it ->nothing ; SE PC suite -> nothing its totally dead. Its still in warrant but I`m afraid that they won`t repair it because I use a custom ROM. If anyone have any idea I`m listening.
Thanks in advance
Sorry for my bad English.
Try this:
Press the power button + middle button (home) at the same time.
Slight chance it will help, but you'll never know!
;;@above: right, they won't repair when you've got it modded.
They probablywon't know, you could give it a try.
Sent from my X10mini using XDA App
Recovery wipe batery stats and charge to full then uplug and run down recahrge enjoy
kormatoes said:
Recovery wipe batery stats and charge to full then uplug and run down recahrge enjoy
Click to expand...
Click to collapse
how to do that when i can`t get anything from it. its like i have removed the battery it doesn`t give any sign of life ( not a light,vibrate etc.)
Aaa ok bro total ****ed well ? Try seus if this wont work your batery could be broke try some one else batery. If not defo broke. ! !!!!!just send it back to se if seus cant get it running they cant find out its rooted
After lots of frustration, I found a solution to charge dead battery by charging it with little High voltage(9v) to get back it into chargeable state. I followed the same procedure and managed to charge my battery, but during and after full charge(99%) battery got very HOT. I was very happy to saw my phone back working, but my happiness was eventually went away when i saw that battery was draining very fast
Now, Battery is lasting just for few hours (2-3) and whole phone gets very hot.
The worst thing is, If i left my phone for few hours and do not charge it, battery will again full drain and i would be in the same condition from where i started.
I wish i never had bought this crappy phone
So i`ve send the phone to service and they said: After many tries we find out that a connection in the motherboard was f****d and its 4 layer so they can`t repair it. Because of a scratch(which is very hard to notice) they cancel the warranty, and they tried to make it so they can take my money but they are stupid and they couldn`t. Now i`m buying a new phone which is not going to be Sony because they don`t make a thing for their old customers(personal opinion). I want to thank you all for your help and support
I read a lot about and also on the sonyericsson website says that these feeding problems are often related to two components:
- Sd card damaged or damaging some application installed, then you want to format
- Memory, or too full
The problems are:
- The phone turns itself off
- Sometimes turns on by itself
- Turns itself off if not turned on unless a soft reset (home + power button)
- If it turns itself off and starts believing it is discharged in office no signs of life
I honestly thought we could find the solution on this forum but apparently it's pretty annoying also an issue for you, I is the third time I hard reset and I think I'll two things:
- Or install a rom
- If the problem persists delete root permissions bringing the device to the condition of complete originality and I'll settle for some applications, at this point I doubt will happen again, so if the phone will sell and buy another one or send it under warranty
If anyone has found a solution to the problem you say that! many of us get us the hair from the head!
Scroll down to my 3rd comment please.
CurtisAndroid5 said:
Hello, i have had my G5 for almost a year now and when i first bought it on 2.1 the battery wasnt the best, but it would last a full day, but now ive updated to 2.2 ages ago and ive noticed how bad the battery has got- its dying in under an hour which is obviously a very big issue.
Also i left it on charge over night and when i woke up this morning and checked it, it was on 19% battery when i checked before i slept and it was on 90%- confused!
Also i have to play around with my charger alot for it to actually work- whilst my usb cable will work with no issues- has my charger been damaged or broke?
The phone keeps doing a random vibrate in a specific pattern- this happens quite reguarly and has done since i updated to 2.2- i have tried factory reseting but that hasnt done nothing, the pattern is similiar to vibrate, few seconds gap, vibrate vibrate, its very annoying.
When i flashed my phone to CM7 and MadTeams Better 2.2 i did not have the vibrating issue- i have flashed it back to stock now.
Also when i close an app or come out of a menu my home screen applications and widgets often disappear for about 15 seconds which is very frustrating.
My phone is on stock 2.2 Froyo- Rooted with Universal Androot.
Thank you very much!
Curtis.
Also sorry for posting plenty of threads here recently!
Click to expand...
Click to collapse
I had that charging problem on my old phone, it something wrong with your charger. try replace it or use a different one
with your battery problem, how heavily do you use your phone? Maybe because your charger is faulty, you go to charge it, but it doesnt charge properly. if my battery is at 1% and i put my charger in for 10 seconds, it will show 17% charged. this is obviously not charged that much, but could be what your battery is doing, so when it shows high battery level, its actually got a lower one.
Drain your battery
When on 1%, plug in your charger and leave it in until the 'Charged' notification appears in your notification bar. see if that changes battery length.
That sorted my old phone
It seems all you do Jordanooo is help me!
Ill give it a try tonight, and i use my phone just to text friends, phone calls, facebook/twitter and updating applications.
My phone has been charging since about 12pm, its now twenty to 2, and its on 13% charge- my signal is on 50% without- il try airplane trick.
Right i seriously need help now guys.
My battery is completely and utterly- f*cked.
It says it is charging but it doesnt charge- the number changes but it goes for 80% then drop to 70% etc so i can never get a full charge.
I thought i fixed it last night when i drained it and recharged it back to as high as i could get it (94%), unlocked it this morning and it went from 70% when i locked it last night to 50%- and thats not the worst part- i sent 3 texts and it went to 15% battery, yes, 15%.
I am appaled at it and its well and truly put me off buying another Android phone or Samsung phone.
I need help now, if you guys cant fix it for me, my warranty is over from Carphone Warehouse and i cant be arsed with it.
I cant afford to simply go and buy a new phone so please dont say that kind of dumb suggestion.
Thank you.
CurtisAndroid5 said:
Right i seriously need help now guys.
My battery is completely and utterly- f*cked.
It says it is charging but it doesnt charge- the number changes but it goes for 80% then drop to 70% etc so i can never get a full charge.
I thought i fixed it last night when i drained it and recharged it back to as high as i could get it (94%), unlocked it this morning and it went from 70% when i locked it last night to 50%- and thats not the worst part- i sent 3 texts and it went to 15% battery, yes, 15%.
I am appaled at it and its well and truly put me off buying another Android phone or Samsung phone.
I need help now, if you guys cant fix it for me, my warranty is over from Carphone Warehouse and i cant be arsed with it.
I cant afford to simply go and buy a new phone so please dont say that kind of dumb suggestion.
Thank you.
Click to expand...
Click to collapse
Well, even i had this problem w/my G5...... it seriously sux.
My phone also loses battery quite fast.... but not as fast as yours.
Switching it off and then plugging in the charger will keep the phone off while charging it. Few seconds after you plug it in, the screen will light up and and show a battery.
Leave it this way till it is completely charged.(Press the home button if the screen goes off).
Best of luck.
Thanks
It works as a short term fix, il charge like it like this until i get a new battery/repair my phone!
Hey guys.
I have a problem with my HTC EVO 3D. I've been using it for a year and everything was fine until yesterday. I was playing Real Racing 3 when my phone suddenly restarted and then turned off before I could enter my PIN code and didn't boot up. I thought that it might have overheated or it was some crash or something, I put the phone to charging and it easily turned on (I must mention, that there were about 70% battery left). I charged my phone and didin't use it whole afternoon. In the evening, I was trying to unlock my phone (with about 70% of battery) when suddenly the same happened again - the phone restarted and before entering PIN code turned off at all. After that I wasn't able to boot my phone.
I tried charging it with original HTC AC charger and also using my laptop and even a car charger, but nothing changes.
When the phone is not plugged in to charging, it doesn't show any signs of being alive. I tried pressing volume down/up/camera buttons + power on button, taking off the battery for about an hour, charging the phone for ~6 hours. Nothing works.
However, I realised that when I connect the phone to my laptop, there is a 'new device is connected' sound, but I am not able to access my memory card or do something else. Also, when the phone is charging, the red charging light is on, which after a few hours turns to green and after some more time disappears at all. When trying to turn on the device while it is charging the red light disappears as soon as the power button is released ant comes back after about 20 seconds.
Sorry for such long story and for my bad English. I am very disappointed. I still have a warranty, but I dont want to take the phone there, because the fixing lasts at least 2-3 weeks and also since I'm unable to boot my phone, there are a lot of my personal information in it, such as passwords,messages, bookmarks and so on, left.
So, is there anything I could do or should I take my phone to service?
P.S. The phone is not rooted and never was. Everything is original and up to date.
shvogrius said:
Hey guys.
I have a problem with my HTC EVO 3D. I've been using it for a year and everything was fine until yesterday. I was playing Real Racing 3 when my phone suddenly restarted and then turned off before I could enter my PIN code and didn't boot up. I thought that it might have overheated or it was some crash or something, I put the phone to charging and it easily turned on (I must mention, that there were about 70% battery left). I charged my phone and didin't use it whole afternoon. In the evening, I was trying to unlock my phone (with about 70% of battery) when suddenly the same happened again - the phone restarted and before entering PIN code turned off at all. After that I wasn't able to boot my phone.
I tried charging it with original HTC AC charger and also using my laptop and even a car charger, but nothing changes.
When the phone is not plugged in to charging, it doesn't show any signs of being alive. I tried pressing volume down/up/camera buttons + power on button, taking off the battery for about an hour, charging the phone for ~6 hours. Nothing works.
However, I realised that when I connect the phone to my laptop, there is a 'new device is connected' sound, but I am not able to access my memory card or do something else. Also, when the phone is charging, the red charging light is on, which after a few hours turns to green and after some more time disappears at all. When trying to turn on the device while it is charging the red light disappears as soon as the power button is released ant comes back after about 20 seconds.
Sorry for such long story and for my bad English. I am very disappointed. I still have a warranty, but I dont want to take the phone there, because the fixing lasts at least 2-3 weeks and also since I'm unable to boot my phone, there are a lot of my personal information in it, such as passwords,messages, bookmarks and so on, left.
So, is there anything I could do or should I take my phone to service?
P.S. The phone is not rooted and never was. Everything is original and up to date.
Click to expand...
Click to collapse
Perhaps try a new battery or take it in and have them try one. Sounds like a battery issue.
Sent from my SlimRom jb'd EVO 3D.
aqualls said:
Perhaps try a new battery or take it in and have them try one. Sounds like a battery issue.
Sent from my SlimRom jb'd EVO 3D.
Click to expand...
Click to collapse
Thanks. I took it to service. I hope they'll repair it.
I finally got my HTC back a few days ago. They changed the motherboard and I had to buy a new battery since the old one was dead and warranty for it was only a year.
But I've faced several unexpected crashes during these few days. I think 3 or maybe 4 times when I took the phone after not using it for couple of hours and tried to unlock it, the phone didn't unlock and instead turned on. I really don't like this, because if my phone turns off whenever it wants, I may be unreachable
Does anyone knows what that means and what should I do if this keeps happening?
shvogrius said:
I finally got my HTC back a few days ago. They changed the motherboard and I had to buy a new battery since the old one was dead and warranty for it was only a year.
But I've faced several unexpected crashes during these few days. I think 3 or maybe 4 times when I took the phone after not using it for couple of hours and tried to unlock it, the phone didn't unlock and instead turned on. I really don't like this, because if my phone turns off whenever it wants, I may be unreachable
Does anyone knows what that means and what should I do if this keeps happening?
Click to expand...
Click to collapse
This happens on stock rom?
MrJyrks said:
This happens on stock rom?
Click to expand...
Click to collapse
Yes, the soft has always been and is stock.
Then it must be a hardware issue. If your warranty has not expired, take it to the warranty service.
MrJyrks said:
Then it must be a hardware issue. If your warranty has not expired, take it to the warranty service.
Click to expand...
Click to collapse
Well as I said I dont want to take it there because it takes about three weeks or more till I get back my phone.. It would be the third time in two months and it really annoys me.
Couldn't this be software issue? I mean I've been reading some similiar threads and I found out that some app might be killing the phone. So I did hard reset yesterday and after that installed only well known essential apps (Google services and some others) and after that the phone didin't crash for almost two days. Unfortunately, it did turned off a few minutes ago. I've installed only 8 Ball Pool and Smart Keyboard Pro recently, so I will try unninstalling them both and let's hope the phone won't crash again. Is there any ideas what else may I do in case it doesn't work?
shvogrius said:
Well as I said I dont want to take it there because it takes about three weeks or more till I get back my phone.. It would be the third time in two months and it really annoys me.
Couldn't this be software issue? I mean I've been reading some similiar threads and I found out that some app might be killing the phone. So I did hard reset yesterday and after that installed only well known essential apps (Google services and some others) and after that the phone didin't crash for almost two days. Unfortunately, it did turned off a few minutes ago. I've installed only 8 Ball Pool and Smart Keyboard Pro recently, so I will try unninstalling them both and let's hope the phone won't crash again. Is there any ideas what else may I do in case it doesn't work?
Click to expand...
Click to collapse
Id recommend doing a factory reset on the phone and not installing any app for at least a week to confirm its not a hardware issue, but I strongly believe it is. If it fails youll have to take it to a sprint store and hope the clerk is in a good mood and give you a new phone the same day.
try a new battery
The battery is new, I had to buy it only a week ago, because the service stated that the old one was dead.
Some how after over night USB charged, in the morning I cannot turn it on.
Seaching through the web found it is one of the common problems.
However, after try all many many times and also continue charge more nothing happens.
It seems it is not charged, no led on and the magnetic indicator shows not charging.
(Un)fortunately , it is long holiday then I have to wait for the service center.
After left it alone for 2 days, now I can turn it on but the power is out.
Then over night charge again and now I will upgrade to Lollipop.
:laugh:
FYI:
If you experience same as mine and no warranty may be wait.
But, if in warranty you may or maynot.
Had the same problem some weeks ago, same steps and it was working again.
BUT: now it's dead again and it doesn't come back to life since over a week!
Maybe it's better to repair it if you get this error before unlocking bootloader...
LazyT said:
Had the same problem some weeks ago, same steps and it was working again.
BUT: now it's dead again and it doesn't come back to life since over a week!
Maybe it's better to repair it if you get this error before unlocking bootloader...
Click to expand...
Click to collapse
Thanks, but as it is working I dont think I can claim.
And warranty will expire soon early next month.
Has anybody experience with warranty in this case with unlocked bootloader?
Tried to get it repaired here in Germany: came back unrepaired because of non original software.
Well, when it does not poweron nobody can check the software. So it looks like they simply compare the serial with an unlock database and deny repair without looking for the error at all.
That's nice for an device with this known fault also with original software and locked bootloader...
That's really too bad. I have the same issue with mine. I created an RMA in march and it expired now I'm out of warranty ( by two weeks) and Sony wont help.
For what its worth, when my tablet has the power on issue, if I plug it in to charge with my blackberry playbook charger, it will charge enough to power on. The OEM charger won't work the same way. Once my device is on, the OEM charger works fine.
You may want to try this method. I think it may has to
do with the amperage that the BlackBerry charger drives that semi solves the problem.
Here's a link to the charger
http://www.amazon.com/Blackberry-Folding-Blade-Charger-Playbook/dp/B004OZMWUS
3 rd time
My tablet went deep sleep again, and it is 3rd time.
Last 2 times, I left it drain out battery until it active again and show low battery.
This symtom, we cannot do anything not even flash it.
But this time after left for 40 hours, the battery still not emtpty then I try:
Reset it more than 2 minutes, nothing happen.
Power + Up, nothing happen.
Then I try Reset and push power, suddenly it vibrates.
Tada...Sony logo shown and working again.
The battery is 13% left.
As it cannot be re-produced, so if anyone experience try Reset + power.
Please let me if it help or not.
:laugh: