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So the past two nights iv let my rezound battery go dead. The problem is it wont charge a dead battery. It charges if there is some battery and its on but when it is dead it is dead. The fix was I had to put the rezound battery in my tbolt to get a little bit of juice.
Any ideas or similar problems? I am unlocked with the htc unlock tool and running nils business sense?
Could it be a rom bug?
Don't let your battery die. It's bad for it anyway.
Sent from the Rez Beast
Once the battery is dead what does the LED on the phone do? If it blinks for a while it is either too hot or too dead to turn on, but it can still charge eventually. If the LED is not coming on at all I would pull the battery out and connect the charger with no battery and see if the LED comes on. If still no luck, get a new charger.
Blinks then Charges
I had the battery die on me once (on a prior battery and prior rezound). The phone will blink orange for a WHILE (I tried 3 different chargers not knowing what it was), but eventually started to charging. I think patience is needed. If, after 15 minutes, you still aren't charging, then that's something (but longer if the phone was also hot).
If I hit he power button with or without the battery in the led will light for a short time. I had it plugged in all night and no charge. I used two different plugs.
As for not letting it die. I know its not ideal but I couldn't help it.
jdmba said:
I had the battery die on me once (on a prior battery and prior rezound). The phone will blink orange for a WHILE (I tried 3 different chargers not knowing what it was), but eventually started to charging. I think patience is needed. If, after 15 minutes, you still aren't charging, then that's something (but longer if the phone was also hot).
Click to expand...
Click to collapse
+1. Same thing here.
KORM via the beast known as the Rezound.
I let my phone die completely once. I freaked out that my phone wasn't charging. I went onto HTC's site and it said that it could take 20 or more for the led to turn on while charging if the phone was completely dead. Just plug it in and be patient. It will charge and the led will eventually turn on.
Sent from my Vigor using xda premium
I had this problem too, and am a little concerned I have a defective phone
So I had this issue happen this weekend. My daughter was using the phone when it died. Couldn't get it restarted. (I am unlocked via HTC, stock ROM with bloat removed. Phone is a week old.)
After messing with it using the factory charger/cable and other chargers/cable combinations I got nothing. Light would only intermittently come on for a second or two then go back off.
I charged it over night with the factory charger/cable. Didn't work the next day. Charged it all day and night with my old charger/cable that I know works. Didn't work.
Tried multiple variations of taking out the Battery/Sim/SD card and using the plug-in chargers & CPU USB variations with no success.
Luckily, I had ordered a new spare battery and it came in the mail before I returned the phone. Plugged it and it started up fine.
But my concern is that my phone is not properly charging. I have also had other similar charging/battery life issues that raise concern.
As far as not letting it die, **** happens and phones die, if this is a reoccurring problem, that in my mind is pretty unacceptable. A phone should charge when its plugged in no matter what. I may end up returning it to see If just got a defective phone/battery.
My phone will turn on then off and im starting to think it has something to do with the battery. But when it started it was in tue yelllow on the status bar, now i have it charging without being turned on and the indicator light is on but hopping mine will fire up soon. This all just happened to me within the last two hours lol, already called verizon to get a replacement but still going down there tomorrow.
Sent from my SCH-I800 using xda premium
DLink888 said:
So I had this issue happen this weekend. My daughter was using the phone when it died. Couldn't get it restarted. (I am unlocked via HTC, stock ROM with bloat removed. Phone is a week old.)
After messing with it using the factory charger/cable and other chargers/cable combinations I got nothing. Light would only intermittently come on for a second or two then go back off.
I charged it over night with the factory charger/cable. Didn't work the next day. Charged it all day and night with my old charger/cable that I know works. Didn't work.
Tried multiple variations of taking out the Battery/Sim/SD card and using the plug-in chargers & CPU USB variations with no success.
Luckily, I had ordered a new spare battery and it came in the mail before I returned the phone. Plugged it and it started up fine.
But my concern is that my phone is not properly charging. I have also had other similar charging/battery life issues that raise concern.
As far as not letting it die, **** happens and phones die, if this is a reoccurring problem, that in my mind is pretty unacceptable. A phone should charge when its plugged in no matter what. I may end up returning it to see If just got a defective phone/battery.
Click to expand...
Click to collapse
As far as not letting it die, **** happens and phones die.
--I agree, but once it gets down to 5%, why not just turn it off knowing the problems people are having so wide spread now.
Under the exact same conditions I have had the same problem with a warm battery reboot. It seems to occur when you are talking on the phone and let it die. Once it dies the phone will not reboot. My wife has the exact same phone. When I put her battery in my phone the phone works fine. My wife’s phone dies every night and she simply plugs it in the wall and it charges no problem. Again the conditions seem to be related to the battery dying while it is hot. If the battery dies while the phone is cool and not used then it seems to reboot no problem. I will go to Verizon tomorrow to look for a fix. I will let you know what happens.
I'm also having this problem but i can return my phone because i unlock it or can i return it ?
Check and see if your battery is 3.7 or 3.8v . I wonder if it is related to the charging issue with the 3.8v battery some people seem to be having.
mjh68 said:
Check and see if your battery is 3.7 or 3.8v . I wonder if it is related to the charging issue with the 3.8v battery some people seem to be having.
Click to expand...
Click to collapse
it's a 3.8v what do you recommend i do ?
I had this happen, and here is what worked:
Unplug charger
remove battery
plug charger in
insert battery (while charger is plugged in)
I got an immediate orange LED and after a little while I was able to run the phone back on.
gsgleason said:
I had this happen, and here is what worked:
Unplug charger
remove battery
plug charger in
insert battery (while charger is plugged in)
I got an immediate orange LED and after a little while I was able to run the phone back on.
Click to expand...
Click to collapse
I had the same issue with my OG Droid. Would kill the battery and it would stay dead, even after a whole night of charging. The above method seemed to work for me.
I make 100% sure mine never goes totally dead after an experience I had with my Droid Charge.
I accidentally let it die completely (I fell asleep when it was almost dead & it ran all night). The next morning it was off, I put in a fully charged battery & it fired right up but started FCing like crazy. Every single thing I clicked on force closed immediately, I had never seen anything like it.
I was running a custom ROM & kernel & had done a nandroid BU the day before. I restored the BU & the phone ran perfectly again, but that scared me enough that I made darn sure it never happened again LOL........
gsgleason said:
I had this happen, and here is what worked:
Unplug charger
remove battery
plug charger in
insert battery (while charger is plugged in)
I got an immediate orange LED and after a little while I was able to run the phone back on.
Click to expand...
Click to collapse
That didn't work for me i just won't let it run down i guess.
Holy ****!!! I think I may have found the fix! I have had the same exact problem as everyone in here. It seems to happen once I root. My Rezound would die completely, then after plugging it in, the light would come on for 5 seconds or less then shut off. I plugged it into my computer and Windows makes the USB Connected sound, so I figured something is happening.
I went into my command prompt and *adb devices*. It showed my device, but says in recovery mode. I then *adb reboot bootloader* and the bastard rebooted into bootloader! From there, I chose "REBOOT" and it fired right back up! Anyone who is having this problem, please try this and let me know if it works for you!
***UPDATE***
It appears when the battery dies all the way and then doesn't charge, the phone is automatically going into recovery mode even though nothing shows on the screen. I had my SIM card out when I tried this the first time, then when putting my SIM back in, it started doing the same thing. But again, it was going directly into recovery mode. This time, I tried a simple *adb reboot* and BAM! I'm back up and running! Again, let me know if this works for you, or if you need help doing this, let me know.
thehomebiscuit said:
Holy ****!!! I think I may have found the fix! I have had the same exact problem as everyone in here. It seems to happen once I root. My Rezound would die completely, then after plugging it in, the light would come on for 5 seconds or less then shut off. I plugged it into my computer and Windows makes the USB Connected sound, so I figured something is happening.
I went into my command prompt and *adb devices*. It showed my device, but says in recovery mode. I then *adb reboot bootloader* and the bastard rebooted into bootloader! From there, I chose "REBOOT" and it fired right back up! Anyone who is having this problem, please try this and let me know if it works for you!
***UPDATE***
It appears when the battery dies all the way and then doesn't charge, the phone is automatically going into recovery mode even though nothing shows on the screen. I had my SIM card out when I tried this the first time, then when putting my SIM back in, it started doing the same thing. But again, it was going directly into recovery mode. This time, I tried a simple *adb reboot* and BAM! I'm back up and running! Again, let me know if this works for you, or if you need help doing this, let me know.
Click to expand...
Click to collapse
Yes... HTC phones never charge "powered off" When you turn it off and then put it on the charger, it is actually entering/booting a special screen off recovery mode during charging.
CWM recovery on the rezound has trouble charging a completely dead battery.
Use Amon RA recovery.
I put my phone on the charger last night just like every other night, and awoke this morning to the screen frozen, displaying the time of 12:35am. No buttons were responding, so I pulled the battery and put it back in. It won't boot up, no lights, no nothing. Tried my spare batteries, still nothing. Tried all my chargers and nothing happens when plugged in. Dead.
Rooted, with UnNamed rom, but haven't flashed anything in months.
Is this thing dead, or can it be brought back with a jig?
EDIT: Thanks for the troubleshooting tips, but this baby is dead.dead...now I have to return it and hope that warranty stays intact...
This may sound stupid but, did you have the phone under your pillow while charging?
LiLChris06 said:
This may sound stupid but, did you have the phone under your pillow while charging?
Click to expand...
Click to collapse
No it was docked in the Samsung charging stand...
Pull your battery and leave it out for at least 10 minutes... go for 30. Then put your battery back in and try it. The purpose is to completely deplete all of your electronic resistors and capacitors of any power.
Red5 said:
Pull your battery and leave it out for at least 10 minutes... go for 30. Then put your battery back in and try it. The purpose is to completely deplete all of your electronic resistors and capacitors of any power.
Click to expand...
Click to collapse
I'll give this a try...had it out for awhile this morning, but maybe not a full 10 min...
dgold21 said:
No it was docked in the Samsung charging stand...
Click to expand...
Click to collapse
Reason I asked is it can make the phone overheat, it happened to me and many others on here.
I woke up to the same situation as you did and had to pull the battery and wait a bit then charge it back cause it was dead.
Ok battery out for 30+ minutes, and popped it back in - still nothing, dead as a doornail...
Should I try a jig before taking it to warranty, just to make sure that they aren't going to be able to boot it and see I rooted?
If there's anything I can do to avoid having to go buy a phone at full price to get me through the weekend, that would be awesome...going out of town in the morning and can't be without a phone...
I had that happen to a Captivate. Go to an AT&T warranty place and they can swap it.
Sent from my SGH-I897
Yeah unfortunately it sounds pretty dead :-(
I had this happen a few months ago. I think it has to do with how it deals with a completely dead battery. The symptom is that the phone is either completely unresponsive or will show the battery logo with a circle and then quickly power off. This is how I got around it:
-First pull out the battery, and leave the back cover open.
-Get a microUSB cable plugged into your PC at the ready, but not plugged into the phone yet. This will not work with the wall charger.
-Hold down vol down, vol up, and power, and then plug in the USB cable. In a few seconds you'll see the download mode "Custom OS" dialog with a yellow triangle.
-Do not press any buttons after this point.
-Plug in the battery, and let it sit for 10-30 minutes.
-After the battery's had enough time to get a base charge, hold the power button until the screen turns black.
-If the battery has enough charge to begin charging, you should see the full-screen battery logo with a "progress wheel" circle in the middle change to the battery with the five dots below. This means the charger is now active.
-You can now let it charge off of USB, or move it to the wall charger for a faster charge.
Again, this is what's worked for me. Post here if you are having any luck with this method.
I have a Captivate that died on me in the exact same fashion two days ago. I'm deciding whether to wait a few months for new releases or just getting a SGSII. ATT is offering it for $10 with a contract renewal.
Since my phone is out of warranty, is there any other way to get it replaced?
pokey9000 said:
I had this happen a few months ago. I think it has to do with how it deals with a completely dead battery. The symptom is that the phone is either completely unresponsive or will show the battery logo with a circle and then quickly power off. This is how I got around it:
-First pull out the battery, and leave the back cover open.
-Get a microUSB cable plugged into your PC at the ready, but not plugged into the phone yet. This will not work with the wall charger.
-Hold down vol down, vol up, and power, and then plug in the USB cable. In a few seconds you'll see the download mode "Custom OS" dialog with a yellow triangle.
-Do not press any buttons after this point.
-Plug in the battery, and let it sit for 10-30 minutes.
-After the battery's had enough time to get a base charge, hold the power button until the screen turns black.
-If the battery has enough charge to begin charging, you should see the full-screen battery logo with a "progress wheel" circle in the middle change to the battery with the five dots below. This means the charger is now active.
-You can now let it charge off of USB, or move it to the wall charger for a faster charge.
Again, this is what's worked for me. Post here if you are having any luck with this method.
Click to expand...
Click to collapse
Surprisingly I had the same EXACT situation occur as the OP. I set my phone down charged via USB last night and next morning I woke up to an extrememly luke warm phone with nothing turning on, it was a blank screen and I for sure thought the battery was dead...
Ended up at Radioshack in search for a spare battery to use, but the employee's were assholes and wouldn't let me borrow one from out of their SGS2 displays, so I decided at this point to just find a battery online and be phone-less for a few days.
Thanks to pokey for this little gameplan he had written out, , it appears there still is life in my lil' R2D2... at least it appears to be.
Edit: Yep it worked, just have to wait for it to charge now--those who have this problem follow pokey's steps and this should direct you on the right path. Good luck!!
pokey9000 said:
...
Again, this is what's worked for me. Post here if you are having any luck with this method.
Click to expand...
Click to collapse
Unfortunately this didn't work for me, thanks though, had high hopes and tried it several times. I picked up a jig and no life with that either. Dead.
Oh well...warranty phone is supposed to arrive today, can't wait to take back this WP7 abomination (had to try it).
So since this phone is verified as dead now, is there anything to worry about in sending it back through warranty since I'm unable to wipe/unroot it?
This scares the crap out of me since I just got my phone. Good tips to try if it does happen.
Can it be concluded that it has something to do with leaving the charger on it after it is fully charged? Maybe something with the voltage regulator(?) that tells the charger to stop charging when the battery is full.
I have dewalt drills that I swear lose life if you leave them on the charger for long periods of time consistently (even though they are to stop charging when the battery is full). Whats weird about these problems is that it killed the phone too, not just the battery.
MikeyMike01 said:
I had that happen to a Captivate. Go to an AT&T warranty place and they can swap it.
Sent from my SGH-I897
Click to expand...
Click to collapse
BAM problem solved....the end
dgold21 said:
So since this phone is verified as dead now, is there anything to worry about in sending it back through warranty since I'm unable to wipe/unroot it?
Click to expand...
Click to collapse
Yes you should worry, at&t might not be able to get it up and running but Samsung will, and when they get the device up and running they will see the root & rom so expect a very large phone bill in 1-2 months.
haines001 said:
Yes you should worry, at&t might not be able to get it up and running but Samsung will, and when they get the device up and running they will see the root & rom so expect a very large phone bill in 1-2 months.
Click to expand...
Click to collapse
Well that's just friggin' great
My sgsii died on me while rooted and I swapped it out for warranty and did not incure a bill from AT&T or Samsung. It's been about 6 months now so I'm pretty sure they just used it for spare parts.
The funny part of the story is my current sgsii died the other day won't turn on at all. Got my jig today and that doesn't work either. I will try pokeys method and hopefully it works for me.
haines001 said:
Yes you should worry, at&t might not be able to get it up and running but Samsung will, and when they get the device up and running they will see the root & rom so expect a very large phone bill in 1-2 months.
Click to expand...
Click to collapse
While you could be correct, I don't see Samsung sinking the labor time into looking that closely. I'm guessing they just hook it up to something that'll push the firmware, test functionality, and send it out as a refurb.
I could very well be wrong, but when you get hundreds/thousands of dead devices like they do, its more cost effective to just keep it simple and move onto the next.
I've never returned a device, stock or customized, so this is just my guess based on experience working with a large corporation.
Hi guys,
please help if you can!
My One X+ intl. is dead!
battery fully drained.
tried to plug it in to a wall chager, my PC USB, another charger ----> NADA.
device not responding to anything.
anything I could do at home before sending it to a lab?
IMPORTANT - i was on CM10 with a specific kernel I flashed.
if someone will do a factory reset (with full data wipe), will it reboot to stock properly or go in to bootloop?
what should I do when in order to go back to stock\another ROM properly from this situation?
here is the full details:
I read few threads regarding this issue from the One X forums and nothing came up.
From this morning (in the minute i woke up) my One X+ was hot.
after disconeccting it from the charger, i have noticed it drains battery really fast.
Tried to charge it, showing its charging but it kept going down (2 % in a minute while screen is on).
when it came to 7% i turned it off, waited half an hour for it to charge and turned him on again.
it booted with 2%.
after turn it off again - never came up again
danielpinch said:
Hi guys,
please help if you can!
My One X+ intl. is dead!
battery fully drained.
tried to plug it in to a wall chager, my PC USB, another charger ----> NADA.
device not responding to anything.
anything I could do at home before sending it to a lab?
IMPORTANT - i was on CM10 with a specific kernel I flashed.
if someone will do a factory reset (with full data wipe), will it reboot to stock properly or go in to bootloop?
what should I do when in order to go back to stock\another ROM properly from this situation?
here is the full details:
I read few threads regarding this issue from the One X forums and nothing came up.
From this morning (in the minute i woke up) my One X+ was hot.
after disconeccting it from the charger, i have noticed it drains battery really fast.
Tried to charge it, showing its charging but it kept going down (2 % in a minute while screen is on).
when it came to 7% i turned it off, waited half an hour for it to charge and turned him on again.
it booted with 2%.
after turn it off again - never came up again
Click to expand...
Click to collapse
You did not search much then if you are still asking how to go back to stock. Run the RUU for your particular model and it will take you back to stock. But this sounds like a small problem if you can not charge your phone. Before anyone tells you to, you are on the international version of the phone so TWRP is fine and not your issue. It sounds like there is something physically broken on your phone or you flashed something very very wrong.
right listen up, i have the international HOX+ my battery died the other day to ZERO, if you actually read the TWRP thread, you would see all you have to do is plug the charger in, hold power for 10seconds to exit offmode charging and boot. Simple. and don't say it cant be done because it can be, i do it often.
Thanks for helping guys.
much appreciated.
It seem the device got overheated and that what made this issue.
I don't have warranty since I unlocked the bootloader so I took it to a private shop.
I raised this Q because I was affraid someone from this shop would do a factory reset. Didn't knew if it causes to bootloop.
Took precaution and told them not to.
Kraizk said:
You did not search much then if you are still asking how to go back to stock. Run the RUU for your particular model and it will take you back to stock. But this sounds like a small problem if you can not charge your phone. Before anyone tells you to, you are on the international version of the phone so TWRP is fine and not your issue. It sounds like there is something physically broken on your phone or you flashed something very very wrong.
Click to expand...
Click to collapse
Will do right after I'll get it back
Thanks!
Lloir said:
right listen up, i have the international HOX+ my battery died the other day to ZERO, if you actually read the TWRP thread, you would see all you have to do is plug the charger in, hold power for 10seconds to exit offmode charging and boot. Simple. and don't say it cant be done because it can be, i do it often.
Click to expand...
Click to collapse
tried it like a hundred time with 3 different charges.
Also tried entering bootloader, the first time I tried it blinked as if it was really going to boot and then died.
if i were u i will keep it on it's original charger for 16+ hours after that the red LED indicator will appear ... if that happens your phone not fully bricked and it can be recovered
Lame of HTC to kick the can down the road. They know it is a problem with the drivers/device.
One X had issues also early on.
Mine literally worked fine from my One X and car bluetooth, then to the One X+, crackling etc...after pairing in the audio and general poor sound.
Mic works fine and the other end doesn't know it.
Guess we will just have to wait and see. Or just go back to the One X....
Hey guys.
I have a problem with my HTC EVO 3D. I've been using it for a year and everything was fine until yesterday. I was playing Real Racing 3 when my phone suddenly restarted and then turned off before I could enter my PIN code and didn't boot up. I thought that it might have overheated or it was some crash or something, I put the phone to charging and it easily turned on (I must mention, that there were about 70% battery left). I charged my phone and didin't use it whole afternoon. In the evening, I was trying to unlock my phone (with about 70% of battery) when suddenly the same happened again - the phone restarted and before entering PIN code turned off at all. After that I wasn't able to boot my phone.
I tried charging it with original HTC AC charger and also using my laptop and even a car charger, but nothing changes.
When the phone is not plugged in to charging, it doesn't show any signs of being alive. I tried pressing volume down/up/camera buttons + power on button, taking off the battery for about an hour, charging the phone for ~6 hours. Nothing works.
However, I realised that when I connect the phone to my laptop, there is a 'new device is connected' sound, but I am not able to access my memory card or do something else. Also, when the phone is charging, the red charging light is on, which after a few hours turns to green and after some more time disappears at all. When trying to turn on the device while it is charging the red light disappears as soon as the power button is released ant comes back after about 20 seconds.
Sorry for such long story and for my bad English. I am very disappointed. I still have a warranty, but I dont want to take the phone there, because the fixing lasts at least 2-3 weeks and also since I'm unable to boot my phone, there are a lot of my personal information in it, such as passwords,messages, bookmarks and so on, left.
So, is there anything I could do or should I take my phone to service?
P.S. The phone is not rooted and never was. Everything is original and up to date.
shvogrius said:
Hey guys.
I have a problem with my HTC EVO 3D. I've been using it for a year and everything was fine until yesterday. I was playing Real Racing 3 when my phone suddenly restarted and then turned off before I could enter my PIN code and didn't boot up. I thought that it might have overheated or it was some crash or something, I put the phone to charging and it easily turned on (I must mention, that there were about 70% battery left). I charged my phone and didin't use it whole afternoon. In the evening, I was trying to unlock my phone (with about 70% of battery) when suddenly the same happened again - the phone restarted and before entering PIN code turned off at all. After that I wasn't able to boot my phone.
I tried charging it with original HTC AC charger and also using my laptop and even a car charger, but nothing changes.
When the phone is not plugged in to charging, it doesn't show any signs of being alive. I tried pressing volume down/up/camera buttons + power on button, taking off the battery for about an hour, charging the phone for ~6 hours. Nothing works.
However, I realised that when I connect the phone to my laptop, there is a 'new device is connected' sound, but I am not able to access my memory card or do something else. Also, when the phone is charging, the red charging light is on, which after a few hours turns to green and after some more time disappears at all. When trying to turn on the device while it is charging the red light disappears as soon as the power button is released ant comes back after about 20 seconds.
Sorry for such long story and for my bad English. I am very disappointed. I still have a warranty, but I dont want to take the phone there, because the fixing lasts at least 2-3 weeks and also since I'm unable to boot my phone, there are a lot of my personal information in it, such as passwords,messages, bookmarks and so on, left.
So, is there anything I could do or should I take my phone to service?
P.S. The phone is not rooted and never was. Everything is original and up to date.
Click to expand...
Click to collapse
Perhaps try a new battery or take it in and have them try one. Sounds like a battery issue.
Sent from my SlimRom jb'd EVO 3D.
aqualls said:
Perhaps try a new battery or take it in and have them try one. Sounds like a battery issue.
Sent from my SlimRom jb'd EVO 3D.
Click to expand...
Click to collapse
Thanks. I took it to service. I hope they'll repair it.
I finally got my HTC back a few days ago. They changed the motherboard and I had to buy a new battery since the old one was dead and warranty for it was only a year.
But I've faced several unexpected crashes during these few days. I think 3 or maybe 4 times when I took the phone after not using it for couple of hours and tried to unlock it, the phone didn't unlock and instead turned on. I really don't like this, because if my phone turns off whenever it wants, I may be unreachable
Does anyone knows what that means and what should I do if this keeps happening?
shvogrius said:
I finally got my HTC back a few days ago. They changed the motherboard and I had to buy a new battery since the old one was dead and warranty for it was only a year.
But I've faced several unexpected crashes during these few days. I think 3 or maybe 4 times when I took the phone after not using it for couple of hours and tried to unlock it, the phone didn't unlock and instead turned on. I really don't like this, because if my phone turns off whenever it wants, I may be unreachable
Does anyone knows what that means and what should I do if this keeps happening?
Click to expand...
Click to collapse
This happens on stock rom?
MrJyrks said:
This happens on stock rom?
Click to expand...
Click to collapse
Yes, the soft has always been and is stock.
Then it must be a hardware issue. If your warranty has not expired, take it to the warranty service.
MrJyrks said:
Then it must be a hardware issue. If your warranty has not expired, take it to the warranty service.
Click to expand...
Click to collapse
Well as I said I dont want to take it there because it takes about three weeks or more till I get back my phone.. It would be the third time in two months and it really annoys me.
Couldn't this be software issue? I mean I've been reading some similiar threads and I found out that some app might be killing the phone. So I did hard reset yesterday and after that installed only well known essential apps (Google services and some others) and after that the phone didin't crash for almost two days. Unfortunately, it did turned off a few minutes ago. I've installed only 8 Ball Pool and Smart Keyboard Pro recently, so I will try unninstalling them both and let's hope the phone won't crash again. Is there any ideas what else may I do in case it doesn't work?
shvogrius said:
Well as I said I dont want to take it there because it takes about three weeks or more till I get back my phone.. It would be the third time in two months and it really annoys me.
Couldn't this be software issue? I mean I've been reading some similiar threads and I found out that some app might be killing the phone. So I did hard reset yesterday and after that installed only well known essential apps (Google services and some others) and after that the phone didin't crash for almost two days. Unfortunately, it did turned off a few minutes ago. I've installed only 8 Ball Pool and Smart Keyboard Pro recently, so I will try unninstalling them both and let's hope the phone won't crash again. Is there any ideas what else may I do in case it doesn't work?
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Id recommend doing a factory reset on the phone and not installing any app for at least a week to confirm its not a hardware issue, but I strongly believe it is. If it fails youll have to take it to a sprint store and hope the clerk is in a good mood and give you a new phone the same day.
try a new battery
The battery is new, I had to buy it only a week ago, because the service stated that the old one was dead.
Updated "Please help: VZW S4 not charging..." (The refurb/replacement is busted)
First of all, big thanks to this whole community and the wealth of info that led me through my first time rooting and flashing ROMs. But now on to the sour part (search didn't bring up anything useful to my situation).
Short history of phone in case it helps:
I've been rooted since June (rooted on MDK). I've been on the CM 10.1 and then 10.2 nightlies ever since. I've followed all directions, and am glad to say that I had a great experience (a few hiccups from dirty flashing a few times, but nothing that couldn't get sorted). Last ROM I was on was CM 10.2 nightly from 2013-10-11.
Anyway, last night my battery gets low, but I didn't charge it right away. It got down to about 8%, and then I try to charge, but the battery icon doesn't indicate charging. Indeed after a few minutes fiddling, the % drops to 7%. Trying to charge it while powered off caused the phone to vibrate once every 5-10 seconds or so, but no LED or on-screen indication it's charging. I tried my wife's S4 charger and cable. Same result, not charging. I restored to a previous CM nightly backup I had from September. Same result, still not charging. I restored to my rooted stock ROM backup made right after I first rooted in June. Same result, not charging. Charging from the wall or PC doesn't make a difference. I ended swapping batts with my wife, using her stock never-been-rooted S4 to charge my batt, which worked just fine.
The USB port on my phone does work since I could see the device in Odin. Tried reflashing the stock kernel. Still not charging. I spent the rest of last night restoring to out-of-the-box stock. Now I'm back to a completely stock, unrooted S4 (still on MDK kernel, haven't accepted update to ME7), and it still won't charge. No notices or anything that the charger is connected. Except this morning, for no reason discernible to me, I now get the following warning message when I connect my or my wife's charger:
"The connected charger is incompatible with this phone. To prevent damage to your phone, charging has been stopped. To continue charging, use the original charger and cable that were provided with this phone."
Thoughts, please? And thanks in advance to you all.
Update 1 at 2013-10-13T17:30EDT
So I did some more digging and came across what looks like a similar problem (that's what I get for not using Google for search anymore). Sorry, can't post links yet.
forums.androidcentral.com/rogers-samsung-galaxy-s4/297925-samsung-galaxy-s4-not-charging-grey-battery.html
The biggest difference is that I don't get the grey battery symbol when plugged in while powered off, just the cyclic vibrating. And mine doesn't charge at a reduced rate at all (I lost 7% battery in 45 minutes while plugged in and powered off due to all the vibrating).
Further, my "incompatible charger" warning has ceased. I'm just back to the phone not recognizing a charger is plugged in at all. Phone still talks to my PC just fine though.
Is it likely I need to replace the USB charging port flex cable as suggested in the Android Central post? Thanks for anyone reading and pondering.
Did you try to flash back to stock?
kheltek said:
Did you try to flash back to stock?
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Yes. I flashed via Odin back to unrooted stock (MDK kernel) and stock recovery, which is the phone's current config. I haven't yet done the ME7 update, but it auto-downloaded today, just haven't installed it.
How long have you had the phone? My suggestion would be to make another backup and put it on your computer. Then restore back to full stock, no root or anything. Take it to Verizon / Best Buy and tell them it's not charging. Hopefully it's not water damaged.
Sent from my SCH-I545 using XDA Premium 4 mobile app
Quentin.Sheley said:
How long have you had the phone? My suggestion would be to make another backup and put it on your computer. Then restore back to full stock, no root or anything. Take it to Verizon / Best Buy and tell them it's not charging. Hopefully it's not water damaged.
Sent from my SCH-I545 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I've had the phone since the end of May (so I've owned it 4.5 months). Since I've already restored to full stock, I'm thinking tomorrow I'll take it to a VZW store near me to see what they say. Is Samsung's manufacturer warranty handled through VZW? Or do I deal with Samsung directly? Note, I have no extra insurance/warranty on the phone.
That should be manufacture warranty and you normally have1 year from purchase. Good luck and again just ensure you completely wipe it off all root and custom Roms. They'll try to blame it on that.
Sent from my SCH-I545 using XDA Premium 4 mobile app
Back to VZW to replace the replacement phone
Update:
I went to my local VZW store on Monday and they tried cleaning the USB port. No luck, so they shipped me a refurb since this is still under the 1 year hardware warranty. I paid the extra for overnight shipping. My refurb phone arrived yesterday. I moved over my sim, micro SD, and battery from the old phone to the refurb/replacement phone, and plugged in the wall charger. BOOM, battery starts charging no problem :victory:. I spent last night getting my phone all set up. I also checked and this phone has the ME7 update so no more CM or any other ROM for now :crying:.
But otherwise, everything looked good with the replacement device...until this morning. I had the phone powered off all night, tried turning it on this morning and it won't turn on. Won't boot normally, won't boot into recovery, won't boot into download. Tried a battery pull...no luck. The phone had like 95% battery when I shut it off last night. Now, when I plug in the wall charger, the phone buzzes once, the grey battery icon with the circle shows up for 10-15 seconds, then the screen goes blank, then that sequence repeats.
Back to VZW today to get the replacement phone replaced .
dang...you have some bad luck. I had some similar issues and the phone seemed to fix itself?? Did not want to lose custom recovery, so actualy ordered an external charger and two batteries and of course the day the batteries came, the phone started charging normally again. Anyways...good luck...hopefully the new device wont have the newest update (which i dont think it's ota yet...just over wire). Dont let the store update anything at all or you may not even be able to root!