[Q]Vibrant missing calls - possibly android issue? - Vibrant Q&A, Help & Troubleshooting

Ok, here's my problem - my bf and I are in Australia currently and we both have vibrants(TMOUS). Lately his vibrant has been slow to pick up on calls and is actually prone to miss them. We've been testing with our old nokia dumbphone and when I ring from it, his phone will be silent until like the 3rd ring before his ringtone goes off. It's quite weird since I've never seen this issue before. We're both stock atm but I'm thinking of reloading the stock ROM to see if this will settle the issue. Has anyone else came across this before?

bump, still looking for help here.

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Phone mic voice too soft

My phone is giving me a problem in this area. When i talk on the phone (without using bluetooth or handsfree) people say i sound very far, or very soft. I've tried alot of different radios, and schaps diff versions. Including the latest 4.22ROM
Other then the rom itself i didn't install any other thing. But yet i'm still having this problem.
I've read in other topics that might be about setAcoustic.exe problem, but it doesnt' seem to solve my problem.
Anyone got any other suggestions? It's been causing me a big pain :
anyone know how to fix this??
update, it seems to be happening at random atm, some phone calls it's very clean, other it's too far..
hi, im having this same problem on my 8525. sometimes people can hear me and sometimes people can't hear me at all. any one else have this problem?
there was an old thread on this, search setAcoustic and you'll find it. if that fails , then i guess you can join me to wait for another solution
on the side note, bluetooth works nicely and i don't get any voice distortion or volume too soft.
Update:
So far things seems to be better atm, but it still happens. Sometimes while talking halfway, my signal can get very bad.. does this have to do with radio?
hey guys .... this is my first post here and i too am facing the exact same problem.... any solutuins? please HELP! (sorry for the caps)
Sylpheed said:
My phone is giving me a problem in this area. When i talk on the phone (without using bluetooth or handsfree) people say i sound very far, or very soft. I've tried alot of different radios, and schaps diff versions. Including the latest 4.22ROM
Other then the rom itself i didn't install any other thing. But yet i'm still having this problem.
I've read in other topics that might be about setAcoustic.exe problem, but it doesnt' seem to solve my problem.
Anyone got any other suggestions? It's been causing me a big pain :
Click to expand...
Click to collapse
Here's something to try the next time someone complains you sound far away/too soft: Switch over to your bluetooth handsfree without moving the phone. If you start sounding better then, I would guess that your built-in mic isn't working properly. You'd never know especially since you got it from eBay
Signal strength shouldn't matter too much, unless you start getting a marginal signal (say, one bar), and if that happens, try moving your head about (with your phone) - that should help the signal a little.
kltye said:
Here's something to try the next time someone complains you sound far away/too soft: Switch over to your bluetooth handsfree without moving the phone. If you start sounding better then, I would guess that your built-in mic isn't working properly. You'd never know especially since you got it from eBay
Signal strength shouldn't matter too much, unless you start getting a marginal signal (say, one bar), and if that happens, try moving your head about (with your phone) - that should help the signal a little.
Click to expand...
Click to collapse
haha yeah, recently it seems to be working though, a few times people called me and said can't hear me but i called them back and it worked.
well just an update, nothing seems to be working for me.
Flashing to the latest schap's rom = not working
flasing to other radio versions = not working
Changing to non 3G network, same problem
i'm beginning to be convinced that it might be my phone hardware that's screwed up.
now i'm flashing back to original official dopod rom. see if that fixes things.
Update: While installing my officail dopod rom, i realize that the officail ones install alot more stuff into my Dopod.
Is this normal/ as per compared to schap's roms?
this is the 1st time i'm installing a WM6 official rom, does it make any diff? Everytime you reinstall a rom = kinda like format drive C and reinstalling windows right?
If startup animation is enabled, and set acoustic parameter is not ran. You will have low volume issue. It is Rom/WM related, not necessarily a hardware problem. My Rom ahs startup animation disabled, acoustic parameter is properly set.
Second that, I highly recommend u all try k's 1.30b rom!
how do you make sure acoustic parameter is properly set?
bump.. any one figure this out yet? im tired of texting i just want to talk on my phone hahah. ive come to the point that im gonna buy a razr.
hi all, just another update.
things was working very well for a long while while using K's rom, but now it's starting to happen again while i'm on k's rom.
setAcoustic Param is done (i read in K's rom it's set properly)
anyone got any other suggestions?
update: I've been reflashing a few diff roms, apparently all of them have the same problem, including K's one which i see setAcoustic running at 1st run.
I really have no clue why my voice is too soft. Now i'm flashing the official HTC one, hopefully it works...
anyone got any new info on this? i'm still having the same problem
if it is an hardware issue, is there anyway to figure if it is an hardware issue? or how do i open my phone?
just another update.
Now my voice fades in and out.. it's literally mood swings.. sometimes sounds good, other times sounds bad..
but i'm resorting to use wireless for now. it seems that wireless is more stable. there was 1 time which i was trying to talk on the phone's mic but the other party couldn't hear me, so i switched to wireless immediate on the same call and the other party could hear me immediately.
I've changed countless of roms already, the problem is still there regardless of what rom, official ones from HTC or others cooked in here, (schaps, k's, and many others) i can only assume that my mic is broken....
this i'm in malaysia and this is a orange phone.. i wonder if i can get any warrenty here at all.. or someone that knows how to repair this phone..
Hopefully this will be my last update
I've sent my phone for repairs. hardware wise, they say they fixed it. After that, my volume is pretty stable.
There are once or twice that my voice still went out, however, i found out that by disabling WOW HD Settings, it solved my problem too.
So far, i'm happy with my hermes

Phone lights up but no ringtone

My Phone lights up but no ringtones are heard when a call is being received.
When i answer it (my wife calling from her eris) there is no audio going through so i cant hear her. the same happens when i call her, she answers but cant hear me screaming down the phone, haha.
This happens 1/3 of the time, and is getting annoying. Is there a fix for this, has anyone else had the same problem, should i call Verizon? Can anyone direct/move me to a different thread. Looking for any leads at all.
Both phones Eris 2.1
One manual update
One OTA update.
Non Rooted.
Thanks guys
Jonathan.
Hi Jonathan.
I was having that problem for a while, too. I saw a suggestion on a forum that has seemed to help me. There is an option in your settings on 2.1 that automatically quiets the ringer of your phone when you pick up the phone. I switched this setting to OFF, and it has seemed to alleviate my problems. I hope that helps!

Anyone Have a Truly Correctly Function Photon for Calls?

Do you actually use it as a phone or just as a multi media device?
I had two out of two with big problems and had to go back to my ancient BB and a friend in NH is now on his third and that one has now exhibited the issues on day 2.
I have hearing issues and even with hearing aids my hearing sucks.....so I would love to find that there is a Photon somewhere that works right because I found the earpiece and rear speaker to be wonderful for my hearing issues.
Seriously...has anyone not had the phone freeze up and shut off, lock up when attempting to answer a call, have calls not come through and simply go to voice mail and not had the silent call issues???
I really need it to be able to be used for voice communications for my personal and professional buisnesses.
Maybe I just need to get one some place other than Best Buy?
Yes, I have never had a problem with calls. I have never had freeze ups when answering a call. I didn't have it very long before putting mr3 on it. But the only freeze ups I've had, were when I was plugged in with Wifi on, and tried to turn on usb mode.
Loving this Mopho!
Thanks for sharing your experience.
I use my phone for multiple operations and phone calls have never glitched out on me either. Everything seems to be working properly and I use it all day every day.
Also there is supposed to be an ota update very soon addressing these problems.
Loving this Mopho!
I use ghe MoPho for phone calls as well as Internet browsing. I have not had any problems with phone calls, although I have had some problems connecting to 4G sometimes.
So, yes, as a phone it works perfectly for me.
Sent from my MB855 using XDA App
I also use my phone for everything and haven't had any issue! for me this phone is by far the best i have used both speed and battery life! there are tickets open with sprint and the Motorola and there addressing the issue. so your not alone!
I have to reboot my phone every morning in order to not have the silent call issue. I just flashed the mr3, hopefully it fixes it.
i had a lot of issues with the "silent" calls at first but they seem less frequent now. I look forward to a full fix
Morning kcsheets. Nice to see you here, anyways, I too also use my device for calls (I have an army of kids and a wife that call me often), Sprint is aware of the issue, and no telling when, but it is software related that would need a patch.
Just waiting for that now.
I use my device for everything as I have a demanding job as a technician, but I currently haven't had this issue at all.
I've also never had any problems with the phone freezing or whatever on calls. So far the only time it has froze up on me was yesterday, the phone crashed and rebooted.
I have never had any issues like these. Works perfect for me. Best phone that actually has awesome call quality and awesome speaker quality of any Sprint smartphone. I hate to hear some people are having issues like the OP stated. Sort of hard to believe actually because I've had 0 issues since I've had mine.
I've had one reboot, that's it. No other issues with 2 different Photons. I returned my first one (power button was offset and jiggly, I'm rather picky)...the 2nd Photon is solid in every way. Got both from Sprint.
jfenton57 said:
Seriously...has anyone not had the phone freeze up and shut off, lock up when attempting to answer a call, have calls not come through and simply go to voice mail and not had the silent call issues???
Click to expand...
Click to collapse
I haven't had any silent call issues, phone freezes, or random shut offs. My MoPho works great and this is the best phone I've had so far!!
No phone problems here.....actually no problems thus far
Sent from my MB855 using XDA Premium App
I'm coming from a Blackberry curve (an old one) and the MoPho phone itself is waaaaay better as a phone. The speaker is much clearer and people on the other end say they hear me better.
However, I switched to Sprint from Verizon and the reception is not as good so there's that. Not the phone's fault though.
No problems with calls - yet, but I've had the phone for less than a week and not made many calls. I have had to reboot after installing some apps but I guess that's to be expected.
jfenton57 said:
Do you actually use it as a phone or just as a multi media device?
.....Seriously...has anyone not had the phone freeze up and shut off, lock up when attempting to answer a call, have calls not come through and simply go to voice mail and not had the silent call issues???
I really need it to be able to be used for voice communications for my personal and professional buisnesses.
Maybe I just need to get one some place other than Best Buy?
Click to expand...
Click to collapse
Mine came from a Sprint store and yes, I've had all but the phone shut off happen to me. I've gotten into the habit of powering completely down once a day to clear out the bugs.
Overall, the phone is exceptional so this quirk/glitch isn't compelling for me to return the phone and hopefully a fix is eminent.
I have had calls that when answered I could not hear the person on the other line, nor could I make calls and hear anything even when it showed a connection. I had to reboot to clear this issue.
So I went into my local Sprint store today and I asked if Sprint was aware of certain issues with the Photon. I know most of the techs there and they checked their internal report list. From what I read on their computer there are known issues that are currently being resolved by Motorola and Sprint. They expect to have an update to correct several issues, the major issue being the silent phone call bug. I asked when the update would be released and they said it was within the month.
At least they are working on issues!

[Q] People can't hear me after some time

Hello there,
Is there anyone else having this issue (people can't hear) with ICS Passion?
I tried some many different configurations, modem/radio, kernel... my carrier is Wind Mobile in Canada. Not sure if the problem is related with the ROM and the carrier, or what...
Thanks.
Do you mean they can't hear you after they call you, or they can't hear you after you call them. If they can't hear you after they call you, it's because of the mute/unmute bug with all Vibrant ICS roms. All you have to do is, when someone calls you, right after you answer it; just push the must button twice (hence mute/unmute) and they'll be able to hear you fine. The mute button looks like a microphone and it's in the center on the bottom.
djquick said:
Do you mean they can't hear you after they call you, or they can't hear you after you call them. If they can't hear you after they call you, it's because of the mute/unmute bug with all Vibrant ICS roms. All you have to do is, when someone calls you, right after you answer it; just push the must button twice (hence mute/unmute) and they'll be able to hear you fine. The mute button looks like a microphone and it's in the center on the bottom.
Click to expand...
Click to collapse
Hi!
It is not the mute/unmute issue... it actually doesn't matter if I call or someonee calls me... everything goes fine till like 2 minutes (this time may vary) of conversation... then suddenly the other side can't hear me for a while... but more curious is, if I press the dial buttons, the tone sound goes to the other side... so it is definitely an issue related with the microphone.
For some weird reason, modem JL5 / nelson kernel 2.2 was the best combination so far, considering all the combinations (kernel/modem) I have tried... but it still happens, eventually.
No clue about what to do..
Well, try a different rom altogether.
I'm having the exact same problem and it's driving me crazy! I'm also on wind mobile in London (Canada). I used the phone a few months ago on Fido and never had a problem so it definitely relates to the AWS part of the phone. I haven't tried every modem, but I didn't notice much improvement between the ones that I did try. Originally, I thought it was an issue with Euphoria, so I tried different ICS roms with no luck. Since then, I've restored to stock and I can make calls that last much longer but ultimately suffer the same issue. This implies that it may be a software issue. I'm going to have to get a new phone if this continues. It's frustrating considering how far the development of ICS roms for the vibrant has come.
Edit: I just wanted to point out that I had the nexus s working perfectly with wind mobile so I don't think it's an issue with the carrier. My sister had the vibrant for a while and she would complain non-stop about dropped calls when I put froyo-based or ICS-based roms on it. At the time, MIUI was the only rom that she didn't have calling issues with. In an attempt to fix the phone myself, I gave her my nexus and took the vibrant. I've tried miui but this issue of others being unable to hear me during a call persists.
How long do your calls last using the JL5 and Nelson 2.2?
mani_is_ms said:
I'm having the exact same problem and it's driving me crazy! I'm also on wind mobile in London (Canada). I used the phone a few months ago on Fido and never had a problem so it definitely relates to the AWS part of the phone. I haven't tried every modem, but I didn't notice much improvement between the ones that I did try. Originally, I thought it was an issue with Euphoria, so I tried different ICS roms with no luck. Since then, I've restored to stock and I can make calls that last much longer but ultimately suffer the same issue. This implies that it may be a software issue. I'm going to have to get a new phone if this continues. It's frustrating considering how far the development of ICS roms for the vibrant has come.
Edit: I just wanted to point out that I had the nexus s working perfectly with wind mobile so I don't think it's an issue with the carrier. My sister had the vibrant for a while and she would complain non-stop about dropped calls when I put froyo-based or ICS-based roms on it. At the time, MIUI was the only rom that she didn't have calling issues with. In an attempt to fix the phone myself, I gave her my nexus and took the vibrant. I've tried miui but this issue of others being unable to hear me during a call persists.
How long do your calls last using the JL5 and Nelson 2.2?
Click to expand...
Click to collapse
Hi! Well, yesterday I got a call from a 1800 number and had I think 5 minutes of conversation before the issue started... I remember with KB5 I could never have more than a minute...
so, that said, and since "I found" someone else having the same problem, I am wondering what to do now... with some many tries we had in our phones, it is definitely an incompatibility with Vibrant and Wind.
I read some people having this issue with the Google Nexus in one other thread, and it seems a new modem solved the problem in their case. We, with this lack of support from Samsung will for sure not having anything new from them. Maybe Wind can do something in their network. Have you ever tried to contact their customer support?
luciobarreto said:
Hi! Well, yesterday I got a call from a 1800 number and had I think 5 minutes of conversation before the issue started... I remember with KB5 I could never have more than a minute...
so, that said, and since "I found" someone else having the same problem, I am wondering what to do now... with some many tries we had in our phones, it is definitely an incompatibility with Vibrant and Wind.
I read some people having this issue with the Google Nexus in one other thread, and it seems a new modem solved the problem in their case. We, with this lack of support from Samsung will for sure not having anything new from them. Maybe Wind can do something in their network. Have you ever tried to contact their customer support?
Click to expand...
Click to collapse
I haven't, but it looks like two other people from London with similar vibrant issues have (community.windmobile.ca/windmobile/topics/people_cant_hear_me_when_i_call_them?from_gsfn=true)
From what I've gathered so far, it looks like an incompatibility between vibrants and wind. Are you from London as well?
luciobarreto said:
Hello there,
Is there anyone else having this issue (people can't hear) with ICS Passion?
I tried some many different configurations, modem/radio, kernel... my carrier is Wind Mobile in Canada. Not sure if the problem is related with the ROM and the carrier, or what...
Thanks.
Click to expand...
Click to collapse
Are you saying they don't know what you're talking aboot? Sorry what was that? I couldn't hear you half way through the post.
mani_is_ms said:
I haven't, but it looks like two other people from London with similar vibrant issues have (community.windmobile.ca/windmobile/topics/people_cant_hear_me_when_i_call_them?from_gsfn=true)
From what I've gathered so far, it looks like an incompatibility between vibrants and wind. Are you from London as well?
Click to expand...
Click to collapse
Yes, I am.
well, not sure if it was because my tons of complaints, but it seems Wind fixed whatever was wrong with their network...
my wife's vibrant as well as mine are working perfectly right now.
Is the problem solved for you as well?
Lucio

Serious microfone problem

Hi all
Am I the only one experiencing microfone problems on my new galaxy S3?? Im on my third I9300, because of this issue...
People complaining about that the mic vol goes up and down...
I'm also facing similar issues. I'm going to get mine replaced also.
First of all guys make sure 100% it's not the mic. Record some song and see if you still have the problem. I was facing similar issues with the mic going up and down durring calls.
In my case it was the simcard. Don't ask me why, because the same simcard was working fine in another phone, but after getting a replacement everybody said that they can hear me a whole lot better.
mikesoftwiz said:
First of all guys make sure 100% it's not the mic. Record some song and see if you still have the problem. I was facing similar issues with the mic going up and down durring calls.
In my case it was the simcard. Don't ask me why, because the same simcard was working fine in another phone, but after getting a replacement everybody said that they can hear me a whole lot better.
Click to expand...
Click to collapse
I am going through the very same issues.
I had a mic problem with my first S3 during phone calls. It was really annoying me because I couldn't do anything about it everyone was saying they couldn't hear me etc.
The sim I am using is an British UK O2 micro simcard that I used in a iphone 4, cheap samsung, and samsung S2 previously with no problems at all.
I then returned the phone to the T-mobile shop retailers, they said it was rare and not a common fault.
My new one is doing the exact same thing, I didn't update it nor is there a new update.
Can someone please help. Thank you.
I am getting the same issue but not everytime. I am sure that it is not the fault in mic that is causing this problem, as i recorded my voice (using both mics, the one at the top and at the bottom) and it was crytal clear.
turn off Noise Cancelling... fixed my problems
same problem
Had the same issue ,also with the s 2 , but the trick then (witch also worked now ) was to turn off the noise cancellation .
During a call just take the phone away from your ear and under the callers picture there u will find the option to do so
I have literally just started having the same issue today.
Am on FoxHound Rom 1.4 with Siyah Kernel. Had no problems, even made calls last night, perfect.
Then I tried switching Fast Dormancy on, flashed stock kernel and this morning I find when I made calls to Orange customer services, they were saying they couldn't hear me.
Tried testing it myself, and no matter who I call no-one can hear me.
I've tried:
re-flashing rom, kernel
Tried latest stock roms such as I9300XXBLG8_I9300OXABLG8_I9300XXLG8_HOME.tar.md5, none have made a difference. Even Roms I had backed up in clockworkmod that were working perfectly, like CM10 preview and CM9 have stopped working.
I've tried disabling Noise reduction, which has had no effect. Tried factory reset, flashing modems, kernels, roms, stock roms, nothing has made a difference. I can record video, google talk, anything else fine, just not get anything from the mic when making phone calls.
Tried putting a friends 3 SIM in, and the same thing, so it's definitely not network related either. I definately hope it isn't a hardware fault, as I bought mine on ebay and it isn't insured. Was kinda hoping for more than 2 mores usage out of a phone :crying:

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