[Q] Unlock from SimpleMobile to ATT help! - Vibrant Q&A, Help & Troubleshooting

I got a Vibrant that had been on SimpleMobile.
The guy told me it was unlocked, but when I start the phone it asks for SIM network unlock PIN, so others have told me that that means it's locked. Grrrr.
I've tried using the Terminal Samsung unlock tool on my Mac - no code found.
So I paid one online service and they said it would take 24 hrs.
24 hrs later they said they needed another 24 hrs. so I read reviews and found mostly bad reviews and I canceled the service. I tried another co that had great reviews and after 12 hrs. they asked me what network it had been on. I told them it's a T-Mobile phone that had been on Simple Mobile.
They immediately told me I have to get the unlock code from SimpleMobile.
I called SM twice and both CS people told me that they don't provide unlock codes and they can't help me unlock my phone.
I have AT&T service and I need to unlock it for that service.
I don't know what to try next and I seriously need this phone working.
Please HELP!
Jay
jay at phodoz dot com

this might be helpful for you:
http://forum.xda-developers.com/showthread.php?t=761045

Related

HTC magic (my touch 3g ) Unlock

Hey guys
sorry iam not an expert at this
its my first Android phone and i have no idea how to unlock it.
its HTC Magic/my touch 3g locked on tmobile USA
i bought it as is.
i googled and i found a dozen websites selling these unlock codes.
my question is how can i unlock it my self?
is there any way to flash it with some custom rom and do the job. or any other method, (i dont have acredit card )
anyway to get the code if thats the only way?
and if there is no other way then how do these guys get these unlock codes?
thanks
No way sorry, u must buy the unlock code by now
papa.khan123 said:
Hey guys
sorry iam not an expert at this
its my first Android phone and i have no idea how to unlock it.
its HTC Magic/my touch 3g locked on tmobile USA
i bought it as is.
i googled and i found a dozen websites selling these unlock codes.
my question is how can i unlock it my self?
is there any way to flash it with some custom rom and do the job. or any other method, (i dont have acredit card )
anyway to get the code if thats the only way?
and if there is no other way then how do these guys get these unlock codes?
thanks
Click to expand...
Click to collapse
This is the way I've done it (both on T-Mo and AT&T, US anyway)
1) Find someone who is in good standing with T-Mo, who hasn't unlocked a phone recently, and who doesn't plan on it.
2) have them call into T-Mo, saying they have a phone for international travel, and that they are looking to unlock said phone to ensure that they can have adequate coverage if they travel outside of the country, using local SIMs.
3) have them give the rep the IMEI for your G1, receive the unlock code (WRITE THIS DOWN, just in case, ive had to re-unlock devices before)
4) Profit!
This is a typical policy for most phone companies to have, and they will often enough unlock cell phones for users if you talk to a rep without too much fanfare. Only thing is, you cant just call them up every time you want to unlock a new phone, so this person probably wont be able to unlock another phone for a few months.
If you don't have someone who is on T-mo, you may be out of luck, and have to go through the old fashioned methods of paying for it with a 3rd party service.
I was able to say that I'm giving my phone to a non T-Mobile user and T-Mobile emailed me the unlock code the next day
-T-Mobile Customer
EpicFail236 said:
This is the way I've done it (both on T-Mo and AT&T, US anyway)
1) Find someone who is in good standing with T-Mo, who hasn't unlocked a phone recently, and who doesn't plan on it.
2) have them call into T-Mo, saying they have a phone for international travel, and that they are looking to unlock said phone to ensure that they can have adequate coverage if they travel outside of the country, using local SIMs.
3) have them give the rep the IMEI for your G1, receive the unlock code (WRITE THIS DOWN, just in case, ive had to re-unlock devices before)
4) Profit!
This is a typical policy for most phone companies to have, and they will often enough unlock cell phones for users if you talk to a rep without too much fanfare. Only thing is, you cant just call them up every time you want to unlock a new phone, so this person probably wont be able to unlock another phone for a few months.
If you don't have someone who is on T-mo, you may be out of luck, and have to go through the old fashioned methods of paying for it with a 3rd party service.
Click to expand...
Click to collapse
Thats EXACTLY what you do. A t-mobile customer who has a good account (which is 99% of customers) can get the UNLOCK code. It will take a bit, I just did it with someone and it took almost 10 days for T-mobile to get it. Tmobile said its something with the Mytouch IMEI numbers that takes so long. Ususally it take no more than 72 hours, but either way T0Mobile always comes thru. If you do get it it will be a 8 DIGIT CODE, any more or any less and u are getting ripped off.
ok, but after I get the IMEI... What I'm supposed to do with it?
dan1727 said:
ok, but after I get the IMEI... What I'm supposed to do with it?
Click to expand...
Click to collapse
The IMEI is actually a sort of "Serial number" for your phone, you'll find it on a sticker in the battery compartment i believe, you will have to give your IMEI to the rep.
They will give you an unlock code, which you will be prompted to enter once you put a non-tmobile SIM into your phone.
Questions should be posted in Q&A forums, not Development forums.
http://forum.xda-developers.com/announcement.php?a=81
See rule #15
Thread moved.

[Q] How to sim unlock Rogers Son X10a

Hey guys... i hope if there is someone can help me. I got the network unlock code off from eBay seller for my Rogers Sony X10. As soon I entered the network unlock code, now the phone is sim locked.
This was the fourth X10 phone, but never encountered a sim locked on it after trying a network unlock.
I appreciate any help. Thanks!!
Lorennz said:
Hey guys... i hope if there is someone can help me. I got the network unlock code off from eBay seller for my Rogers Sony X10. As soon I entered the network unlock code, now the phone is sim locked.
This was the fourth X10 phone, but never encountered a sim locked on it after trying a network unlock.
I appreciate any help. Thanks!!
Click to expand...
Click to collapse
As I understand, you bought unlock code at ebay, used it for your locked to ATT phone, but it didn't work and your phone is still locked, right?
Che Kirila said:
As I understand, you bought unlock code at ebay, used it for your locked to ATT phone, but it didn't work and your phone is still locked, right?
Click to expand...
Click to collapse
" Hey guys... i hope if there is someone can help me. I got the network unlock code off from eBay seller for my Rogers Sony X10. As soon I entered the network unlock code, now the phone is sim locked."
rogers x10 not att.. thats odd.. did you do a search? Mobile in canada has had a good track record.. I would suggest you contact the seller and get the " unlock code "
Rockjock007 said:
" Hey guys... i hope if there is someone can help me. I got the network unlock code off from eBay seller for my Rogers Sony X10. As soon I entered the network unlock code, now the phone is sim locked."
rogers x10 not att.. thats odd.. did you do a search? Mobile in canada has had a good track record.. I would suggest you contact the seller and get the " unlock code "
Click to expand...
Click to collapse
Oops, yeah, just after reading another thread about ATT. Usually seller doesn't care about "aftersale service". And the price for locked phones usually lower, than for unlocked. Look like mobileincanada is the best option. And they throw promotions sometimes even for 1 cent unlocking.
Rockjock007 said:
" Hey guys... i hope if there is someone can help me. I got the network unlock code off from eBay seller for my Rogers Sony X10. As soon I entered the network unlock code, now the phone is sim locked."
rogers x10 not att.. thats odd.. did you do a search? Mobile in canada has had a good track record.. I would suggest you contact the seller and get the " unlock code "
Click to expand...
Click to collapse
It was network locked to Rogers. I usually buy the network unlock code off from eBay and and then I am good to go with any sim.
However this time, it went in to sim locked after trying it to network unlock. Now the phone is asking for the sim unlock code. I am with Fido.. i don't know if the phone wants original rogers sim unlock code which i don't have.
Lorennz said:
It was network locked to Rogers. I usually buy the network unlock code off from eBay and and then I am good to go with any sim.
However this time, it went in to sim locked after trying it to network unlock. Now the phone is asking for the sim unlock code. I am with Fido.. i don't know if the phone wants original rogers sim unlock code which i don't have.
Click to expand...
Click to collapse
OK, I think I know the problem. After you entered the unlock code you got off ebay, that unlocked your phone. Now, whatever SIM card you have there, the phone is asking for the PIN number which is usually a 4 digit number. You can call the SIM card's operator and they will give it to you. If you enter the PIN number more than 3 times incorrectly, then it will ask for a PUK number.
batman_112 said:
OK, I think I know the problem. After you entered the unlock code you got off ebay, that unlocked your phone. Now, whatever SIM card you have there, the phone is asking for the PIN number which is usually a 4 digit number. You can call the SIM card's operator and they will give it to you. If you enter the PIN number more than 3 times incorrectly, then it will ask for a PUK number.
Click to expand...
Click to collapse
I don't think they'll give PIN through phone for security reasons. Even if they send SIM card by mail, the PIN number is sent in separate mail. Maybe they send it again to mail address from the agreement, but they can require personal visit. I already forgot those things still exist...
I tried with several different sim cards but its the same result. Asking for "SIM unlock network code". The guy who provided me the code on eBay went vanished. No help from him. But he said the code he provided for the phone is right.
So I tried with a rogers sim... vola it works. But I am with Fido its not Rogers I want.
I called the service menu and it says "network - 0" and "sim - 0". Does 0 mean no futher unlock can be done?
Lorennz said:
I tried with several different sim cards but its the same result. Asking for "SIM unlock network code". The guy who provided me the code on eBay went vanished. No help from him. But he said the code he provided for the phone is right.
So I tried with a rogers sim... vola it works. But I am with Fido its not Rogers I want.
I called the service menu and it says "network - 0" and "sim - 0". Does 0 mean no futher unlock can be done?
Click to expand...
Click to collapse
Mine is unlocked through cable and I have all 3 except SIM - it is 3 and no one is checked. One guy officially unlocked his phone and this is his service menu before and after:
*** Begin ***
The information in the SIM lock menu was :
[x] Network 10
[] Network subset 10
[] Service provider 10
[] Corporate 10
[] SIM 0
I received the new unlock code about an hour after I ordered it.
After writing the unlock code for the new IMEI I had this message on the first try :
Network unlock successful.
Yay! And the SIM lock menu now is :
[] Network 10
[] Network subset 10
[] Service provider 10
[] Corporate 10
[] SIM 0
*** End ***
Yes, it behaves like it is locked to network, so the code is wrong - it is time to open dispute for full refund and negative feedback for this seller. He will have the chance to settle the problem during the dispute. He can say whatever he wants, but the code didn't work at your phone.
So, you have two options - to find a new code or to go to cable unlock service. Use search or take a look to a fresh thread AT&T X10a Unlocked. Actually it is the last resort and costs $36.5 and $40 respectively. Since you have Rogers, check mobileincanada.com first - I din't get code for my phone, but they answered my email pretty fast and have good references. As I remember, they charge around $20, but promotions were up to (actually down to) 1 cent.
Che Kirila said:
Mine is unlocked through cable and I have all 3 except SIM - it is 3 and no one is checked. One guy officially unlocked his phone and this is his service menu before and after:
*** Begin ***
The information in the SIM lock menu was :
[x] Network 10
[] Network subset 10
[] Service provider 10
[] Corporate 10
[] SIM 0
I received the new unlock code about an hour after I ordered it.
After writing the unlock code for the new IMEI I had this message on the first try :
Network unlock successful.
Yay! And the SIM lock menu now is :
[] Network 10
[] Network subset 10
[] Service provider 10
[] Corporate 10
[] SIM 0
*** End ***
Yes, it behaves like it is locked to network, so the code is wrong - it is time to open dispute for full refund and negative feedback for this seller. He will have the chance to settle the problem during the dispute. He can say whatever he wants, but the code didn't work at your phone.
So, you have two options - to find a new code or to go to cable unlock service. Use search or take a look to a fresh thread AT&T X10a Unlocked. Actually it is the last resort and costs $36.5 and $40 respectively. Since you have Rogers, check mobileincanada.com first - I din't get code for my phone, but they answered my email pretty fast and have good references. As I remember, they charge around $20, but promotions were up to (actually down to) 1 cent.
Click to expand...
Click to collapse
Much appreciated for the info.
This is what says on service menu;
[x] Network 0
[] Network subset 10
[] Service provider 10
[] Corporate 10
[] SIM 0
I got this phone from someone else. I wonder he screwed by entering wrong codes several times. I have opened up a dispute on PayPal. I am waiting for the resolution.
I guess its the cable option is the last resort for me, or just throw it on eBay for a Rogers sim card owner. I would check with mobilecanada first.
Lorennz said:
Much appreciated for the info.
This is what says on service menu;
[x] Network 0
[] Network subset 10
[] Service provider 10
[] Corporate 10
[] SIM 0
I got this phone from someone else. I wonder he screwed by entering wrong codes several times. I have opened up a dispute on PayPal. I am waiting for the resolution.
I guess its the cable option is the last resort for me, or just throw it on eBay for a Rogers sim card owner. I would check with mobilecanada first.
Click to expand...
Click to collapse
I'm not an expert, but look like someone used all the attempts to enter unlock code, It seems to me, originally mine had [x] Network 9, so I had 9 attempts, but since I used cable method, that can reset those counters, I see 3 now. Usually dispute will take around a week if the seller don't show up and usually in favor to a buyer. But refund will stay at your PayPal account, not at original source and that sucks - it is a hidden charge for around 3% for cashing. I've heard that recently code unlockers offer cable unlocking too, so maybe mobileincanada would be cheaper option for you. And before you try to sell it, monitor prices for some time - it can be financially unreasonable since this market is pretty volatile and you would be able to lower your loss only and unlocked one can be more effective option. It is always easier to buy, than to sell.
Che Kirila said:
I'm not an expert, but look like someone used all the attempts to enter unlock code, It seems to me, originally mine had [x] Network 9, so I had 9 attempts, but since I used cable method, that can reset those counters, I see 3 now. Usually dispute will take around a week if the seller don't show up and usually in favor to a buyer. But refund will stay at your PayPal account, not at original source and that sucks - it is a hidden charge for around 3% for cashing. I've heard that recently code unlockers offer cable unlocking too, so maybe mobileincanada would be cheaper option for you. And before you try to sell it, monitor prices for some time - it can be financially unreasonable since this market is pretty volatile and you would be able to lower your loss only and unlocked one can be more effective option. It is always easier to buy, than to sell.
Click to expand...
Click to collapse
Thanks for your reply.
I sent mobilecanada a message asking any help on cable method. If you know any one else does the same please let me know.
Thank you.
Regards,
Lorennz said:
I sent mobilecanada a message asking any help on cable method. If you know any one else does the same please let me know.
Click to expand...
Click to collapse
Better be specific why you need cable - they can have a non-cable solution for counter reset. For other options take a look at relatively fresh threads with personal experience and other useful information - AT&T X10a Unlocked - post #10 (code - it is PayPal link, but you can ask Lancez for more info) and [Q] AT&T X10a carrier unlock - post #34 (cable). But I was sure you already read those threads.
Che Kirila said:
Better be specific why you need cable - they can have a non-cable solution for counter reset. For other options take a look at relatively fresh threads with personal experience and other useful information - AT&T X10a Unlocked - post #10 (code - it is PayPal link, but you can ask Lancez for more info) and [Q] AT&T X10a carrier unlock - post #34 (cable). But I was sure you already read those threads.
Click to expand...
Click to collapse
Mobilecanada said they can't help and its only software unlock is possible. I am looking for someone who can help me with that.
Lancez seems to provide only unlock codes... i'm not sure if that still work with my phone
Lorennz said:
Mobilecanada said they can't help and its only software unlock is possible. I am looking for someone who can help me with that.
Lancez seems to provide only unlock codes... i'm not sure if that still work with my phone
Click to expand...
Click to collapse
what happened? have you used all 10 attempts? i think i might be able to help you. coz there are 4 set of codes and only 1 is for network unlock. but i didnt bother to figure that out yet.
Lancez said:
what happened? have you used all 10 attempts? i think i might be able to help you. coz there are 4 set of codes and only 1 is for network unlock. but i didnt bother to figure that out yet.
Click to expand...
Click to collapse
He wrote recently: "I got this phone from someone else." I don't think it worth to buy a code to be sure that it doesn't work. I don't know how behaves the phone with no more attempts for a code. As I understand, this service menu shows that it is time to reset counter or go to cable. Maybe your friend has cable option too. The more options, the less prices. Otherwise - Sweden GSM... Or HTCcode - it used to be a good service too, but when servers were down, he didn't show up that anger his customers, so I can not advice him without any risk.
Che Kirila said:
He wrote recently: "I got this phone from someone else." I don't think it worth to buy a code to be sure that it doesn't work. I don't know how behaves the phone with no more attempts for a code. As I understand, this service menu shows that it is time to reset counter or go to cable. Maybe your friend has cable option too. The more options, the less prices. Otherwise - Sweden GSM... Or HTCcode - it used to be a good service too, but when servers were down, he didn't show up that anger his customers, so I can not advice him without any risk.
Click to expand...
Click to collapse
actually there is a code for counter reset, it's called "unfreeze code". apperently, the server is not down, they just can't access it anymore. because i just got 2 more happy customers last night
Hi, a similar thing happened to me when I first got my x10 (I didn't try to unlock it, just use the sim from my old phone) and it asked me for the network unlock code. Tried couple of times,then it got locked. So I paid 10 bucks, got a new sim card from Rogers and then everything worked fine
Not sure if it helps...
Lancez said:
actually there is a code for counter reset, it's called "unfreeze code". apperently, the server is not down, they just can't access it anymore. because i just got 2 more happy customers last night
Click to expand...
Click to collapse
So in his case currently he has one cable option, right? I don't think, the trick with a new SIM card will work - I remember something like this happened with first iPnones - they didn't recognized old ATT SIM as genuine. If the SIM is relatively new, it is the phone counter issue.
Che Kirila said:
So in his case currently he has one cable option, right? I don't think, the trick with a new SIM card will work - I remember something like this happened with first iPnones - they didn't recognized old ATT SIM as genuine. If the SIM is relatively new, it is the phone counter issue.
Click to expand...
Click to collapse
It still works with Rogers sim cards. From what I figured out now that it cannot be unlocked using unlock code method anymore. I checked HTCCode and they seems to provide cable unlock code for $50/. But in its forum seems to have many unhappy customers. Some has not even got their refund from PayPal.
I just listed the phone on eBay. Lets see how it goes. Thanks much for your time for trying to help me .

[Q] help me please.

so i leave on a trip in about 2 days. and i just got a hd2 from t mobile us. its locked as in carrier locked. i have att. i searched round and came across hspl 2 thing that said it would unlock the sim. but it did not. i did get the we hacked it screen but the phone says it is still network locked. can anybody help me get it unlocked before i go crazy. thanks guys
sal2708 said:
so i leave on a trip in about 2 days. and i just got a hd2 from t mobile us. its locked as in carrier locked. i have att. i searched round and came across hspl 2 thing that said it would unlock the sim. but it did not. i did get the we hacked it screen but the phone says it is still network locked. can anybody help me get it unlocked before i go crazy. thanks guys
Click to expand...
Click to collapse
sorry, hspl has nothing to do with sim unlocking. it allows you to install custom roms, which are independent of sim lock. sorry if you were misled.
the only options really are - 1- call tmo and see what they can do or 2- google around and pay for service; i remember some threads about the latter option here.
I think T-Mobile's general policy is that they will give you the unlock code if they have record of you having the phone with their service for more than 90 days. But if I was you, I'd try calling them before paying for an unlock code. It won't cost you anything to call, even if they say no they can't help you. And I have heard of people buying unlock codes and then they don't work. So if you do end up having to buy a code, I would say be pretty careful who you are buying it from, read reviews, try and find out their reputation, etc.
Personally I called T-Mobile and they sent me the code in a text about an hour after speaking to a CSR on the phone, and they didn't even ask why I needed it. But I had the phone for more than 90 days too.
i did call tmobile. only problem j have never had an account with them. they asked if i knew anybody who had a tmobile account where they could link the phone too and there for give me the unlock code. only problem to that method is that i live in a AT&T dominated area (we have 3G LOL) and i dont know anybody who could have tmobile. only sprint and att /:

ATT ATRIX 4G will not accept ATT Sim or unlock codes?

Hi All,
First, I hope this is the right section & I hope I am not duplicating another thread. I have a odd situation I think and I don't know what to do. I picked up my Atrix 4G off of craigslist a few days back. The phone is great but it will not accept my ATT sim card. It asked to enter the unlock code for the sim. It's an ATT phone so I am not sure why my sim doesn't work (Same sim card works in unlocked Vibrant). So, I purchased the unlock codes from two separate places and the codes were the same and did not work when I enter them.
I am at a lost now. I don't know what to do.
Any ideas are appreciated?
Oh yeah, I am not sure what the previous did but before I even put my sim, I did use the bypass Motoblur method to use the phone with sim & blur. I did use aroot and glad enable also. After the sim would not work, I wiped data, created a blur account and tried sim again but no success.
Please help me, I want to use this awesome phone!
did you get this resolved? i am having the same issue
Nope. Still not fixed. I am not sure what to do at this point.
i have the same problem..maybe the case is that you entered the incorrect code more than 10 times?
Have you checked that the IMEI code printed under the battery matches the one displayed on screen?
I was under the impression that if you blow the 10 unlock attempts you will have to wait several hours to try again. In other words, it will not permanently lock.
I might be wrong though.
Sent from my Atrix using Tapatalk
How many numbers do you have in your unlock code which you are entering into the phone?
Op,
You might have ruined something software wise, did you try flashing a full sbf version 4.1.8.3 preferably ?
I think it should work for you.
there are 8 digits in my unlock code and the imei is the same in the box, under the battery and in the phone
Same issue - No solution
I have same issue with Atrix bought on local craigslist. I have tried restoring to multiple stock versions.
AT&T spent two hours figuring out the issue and they tried even entering correct unlock code.
They asked me to contact motorola as they feel it is software issue. I will Motorola on Tuesday and post the result.
Hi I have the Exact same issue. The Atrix that i got off Craigslist were sealed. And I tried unlock code for Tmobile network off three different sites and still no luck in the locking the phone. So i went and i got Att sims and said the same thing "Sim Network Unlock Pin"
Anywho, I went to Att store and they couldn't figured out and they dont have a phone in stock to trade in. So after many attempt with Att and their customer service, they advise me to contact Motorola.
The funny thing is that i've sent the phone to Motorola two times and clearly stated my issue with the phone and they did not fix it and just send the phone back to me. So i got piss after wasting 350$ on a phone that i can't use and another 30 Bucks for shipping the phone to Motorola. I contact directly to their tech and the tech support ask me to call ATT. LOL right? So one of the tech just offer me a free shipping so they can take A CLOSER LOOK into it.
Apparently Motorola doesn't do phone exchange all they do is repair it. Any exchange would have to deal with ATT and for that to happen you would have to sign up a warranty plan with them which is $5/month.
So i got one last shot at this. and I'll keep you guys post on update. Sorry for my poor English.
So strange as they are unlocked, im using an AT&T atrix in Australia without issue.
Perhaps the phones have been banned somehow?
BUMP.. Anyone find a solution to this yet??
i leave my phone with the error message and the screen on, for at least 2 weeks and nothing!!
i hope no damage my phone with that time with the screen on
I have the same issue. From AT&T explained me that after 5th wrong attempt, the phone will be permanently locked to AT&T. Anybody has a solution for this?
I tried it alll tooooooooooo !!!
My phone was locked to orange network UK. I wanted to use a VIRGIN network Sim card... SO I called the VIRGIN Network technical support team... and this Silly girl keep on giving me few codes till ......IT STOPPED RESPONDING to any code.. so the phone now will not take any codes. I bought many codes in hope from websites..none worked.
I called ORANGE ..but they had no clue tooooo...
I unlocked the bootlooger thing too. I flashed it few times in hope....and I DID what ever I could do but in vain......
I hope we get some smart ass genius to get the break to this problem....!!!
Very similar issue here. I was in Costa Rica for a month and requested the SIM network unlock from ATT and they provided as it had been 6 months after my purchase. The code did not work in Costa Rica and only used WIFI while over there. I got back to the States yesterday and it still doesn't work, and by now have definitely attempted to enter the code 10 or more times. Its supposedly locked to ATT after 10 unsuccessful attempts but it will not work even with my original ATT SIM.
ATT sent me a new Atrix but I would like to get this one working as well. I have a few questions.
If I root is there any apps designed for root to unlock?
If not will a custom Rom bypass the need to unlock or be unlocked already?
If neither of these work is the phone basically bricked simply because the code (provided by ATT) was entered incorrectly 10 times?
THANKS!
i have the exact same issue the phone was from att but the seller say its unlocked for any company,not rooted , not unlocked, only upgrade via ota from froyo to gingerbread,i wish a solution for that,if anyone find a solution please post!! thanks
alberto
well I went ahead and rooted and unlocked. Going to flash a custom and see what happens. Ill keep you updated.
UPDATE: Tried CM7, Didnt fix. :/
I have exactly the same problem. I have tried unlock the boot loader. My phone already show unlocked on top left screen when power on.
Idk why It still ask for Sim network unlock code when I put my T-mobile Sim in and power up.
It seems hopeless to me after trying to search for someday.
I have tried many some rom.
Please anyone help us..
Thank you very much
FYI, Press #073887* on atrix will bring you to the screen which ask:
"Sim network unlock PIN:"

HELP! - Unlocking AT&T lumia for non AT&T customers

Hey Guys!
I just called AT&T customer service from Ireland to request an unlock code for my Lumia 920 but no luck, the're saying that they don't unlock phones for non AT&T customers.
Is there any walkaround? Would anyone mind to request this unlock code for me? The IMEI is 3536 8005 0140 831.
If I have to pay something I will, but I just refuse to give money to a bunch of scummers like cellunlock and company..
Thanks.
The workaround is simple - be persistent It took me 2 calls to get my unlock code, first time I was told the exact same thing. Also, first time I called their "international support" (1-800-222-0300), and didn't get the code. Then I called their regular support (1-800-331-0500), honestly told that I'm in Canada and don't have any ATT services, bought my phone for full price at Microsoft store, and was given the code right away.
AILR said:
Hey Guys!
I just called AT&T customer service from Ireland to request an unlock code for my Lumia 920 but no luck, the're saying that they don't unlock phones for non AT&T customers.
Is there any walkaround? Would anyone mind to request this unlock code for me? The IMEI is 3536 8005 0140 831.
If I have to pay something I will, but I just refuse to give money to a bunch of scummers like cellunlock and company..
Thanks.
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I ordered my unlock code from cellunlock.net months ago. I emailed and emailed originally and finally got a canned response about how they could unlock the phone but it will rake a while. Two days ago I emailed them and said it's May, At&T is unlocking them, where is my code? I got a real response saying I would have the code in a few hours. 24 hours later, no code. I emailed again and was told I would have it in an hour. This time I got the code. It worked! I just finished setting up my wife's white Lumia 920.
I wouldn't call cellunlock.net scammers but I do think it was dishonest to take money MONTHS before you could actually unlock the phones.
tomcahill said:
I ordered my unlock code from cellunlock.net months ago. I emailed and emailed originally and finally got a canned response about how they could unlock the phone but it will rake a while. Two days ago I emailed them and said it's May, At&T is unlocking them, where is my code? I got a real response saying I would have the code in a few hours. 24 hours later, no code. I emailed again and was told I would have it in an hour. This time I got the code. It worked! I just finished setting up my wife's white Lumia 920.
I wouldn't call cellunlock.net scammers but I do think it was dishonest to take money MONTHS before you could actually unlock the phones.
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I'm 99% sure all they did for the $40 (or however much you paid them at the time) was calling ATT (possibly couple of times) and getting the unlock code directly from them. Is that worth the money spent? I would understand if you would not otherwise be able to obtain the code for free (like in case of Rogers, for which they most likely have the bases), but with ATT they were not able to unlock it while the exclusive agreement was on, and once it expired, there's no point in using their services for ATT.
That may very well be true but since I live in Canada and have no connection to AT&T I am not sure I could just call them and get a code.
Man, read my first post in this thread This is EXACTLY what I did - called them, told them I live in Canada and don't have any business with ATT, that I bought the phone at Microsoft Store, and they gave me the code. Try the second phone from the post, if they deny, just hang up and try again.
I told them I got the phone as a gift and needed it unlocked..
The entire process from dialing to hanging up, took 3mins and 10 seconds
Try asking to open up case number. Tell them you bought phone out right. I had to fax my receipt to them for proof of purchase. I got email day later with code. As I am inpatient I called the international number an hour after I faxed receipt and opened case. They gave me code over phone. Keep trying don't take no as answer as they told me I needed to wait additional 6 months. Basically you need to say that another rep said your phone was eligible last week and to phone back after may 9th. Then they will begin process
you can also get the unlock by CHATTING with the ATT customer service. Only 2 things you must have are a usa phone number and chat english.
go to http://www.wireless.att.com/learn/international/roaming/affordable-world-packages.jsp and click Chat Now
It took me 10mins to get unlock code 20 digit number
Got my unlock code!!! called again and a kind woman gave me the code no problem!
I have the code for my cellphone
I have the unlock code for my nokia lumia is a code with 20 digit, is it normal?
well, I put a other SIM (NO ATT) and the cellphone show me that need a PIN
well I put the unlock code and show me that the code is invalid, well I put again
but show me: "ERROR SIM" well I put again and show me "ERROR SIM".
What happen?
I saw it, well i need your help.
AILR said:
Got my unlock code!!! called again and a kind woman gave me the code no problem!
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There you go! Congrats!!
I hate it.
I bought a micro sim for my cellphone, well I have the unlock code,
well I Inserted the code! the unlock code and said me: that isn't correct,
well i put again and! shows :ERROR SIM" but the "atempt counter dont discount 1, the atempt counter shows only 9.
D:! i dont know what happening!!!
Robert_hawk said:
I bought a micro sim for my cellphone, well I have the unlock code,
well I Inserted the code! the unlock code and said me: that isn't correct,
well i put again and! shows :ERROR SIM" but the "atempt counter dont discount 1, the atempt counter shows only 9.
D:! i dont know what happening!!!
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You have to put the unlock code in with the original SIM card in place first. After the code is accepted you can then change SIM cards.

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