[Q] Please Help a Dying HD2 - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

Hello everyone, hopefully you can help me figure out what's wrong with my HD2.
.:BACKGROUND INFO:.
I bought a used TMoUS HD2 a couple months ago and it was working fine up until last month. At first, it would freeze and I would have to do a battery pull, but as time went on, it froze more and more often. One day, I think it froze around 20 times in a row. Eventually, I let the phone sit without the battery for a few minutes before I tried booting it again. When it did boot, I figured maybe there's something wrong with the software, so I did a hard reset. After the hard reset, the phone will boot into the desktop and then freeze (If I'm lucky) or sometimes it will just freeze on the T-Mobile "Stick Together" screen. I tried flashing a the stock ROM and it would always stop at 8%.
I've always used the stock ROM since I got the phone, not sure if the previous owner flashed it before, but it does have HSPL 2.08. The only thing I've done to the phone are the registry tweaks I got from these forums. Here's a list of applications I installed to my HD2:
Chainfire 3D Driver Update
Co0kie's Home Tab
appelflap HTCRamDisk
ATT WAP MEdiaNet and MMS Settings
Band Switch V2.8 Auto Disconnect Data
Battery Increment Display 1.66 ROMs
CleanRAM
ClearTemp v1.3.1
GoogleMaps
JayVee Disable Clock Flip
Long Press Send Key Alt Tab
RAMDisk Opera Cache
TCPMP v2 Video Audio Player
TX Opera Mobile 10 Flash Support
WM Long Life 0.66. 0302
Not sure if this is relevant or not, but the last thing I remember installing was Co0kie's Home Tab before the freezing started.
.:HD2 SPECS:.
OS Version: 5.2.21892 [21892.5.0.89]
Manila Version: 2.5.20121412.2
Rom Version: 2.13.531.1 [90963] WWE
Rom Date: 04.28.10
Radio Version: 2.10.50.26
Protocol Version: 15.39.50.07W
.:THINGS I'VE TRIED:.
Flashing a Custom ROM via USB will stop randomly at different percentages depending on which ROM I flash. I've tried a few different ones.
Flashing the stock ROM
(RUU_Leo_1_5_TMOUS_2.10.531.0_Radio_Signed_15.34.50.07U_2.08.50.08_2_Ship) via USB always stop at 8%.
Flashing the stock ROM
(RUU_Leo_1_5_TMOUS_2.10.531.0_Radio_Signed_15.34.50.07U_2.08.50.08_2_Ship) via SD card will give me an error (RADIO_V2 - RSA Fail). I've attached a picture of this error.
Since flashing the stock ROM via SD Card gives me an error (RADIO_V2 - RSA Fail), I decided to flash a new Radio (Radio_Leo_2.15.50.14), but it gives me the same error. (I've also attached a picture of this error) I haven't tried other ones because I'm not exactly sure which ones to try and I don't want to brick my phone...if it isn't already bricked yet.
Can anyone suggest some Radio that's safe for me to try flashing for my TMoUS HD2? I'm really out of ideas on what to do besides that, any suggestions would be greatly appreciated!
***EDIT 1*** (01.21.11) - Tried Task29, went all the way to 100% but the phone fails to reboot. Flashing a ROM after Task29 doesn't work Also added a picture of the bootloader screen.
***EDIT 2*** (01.21.11) - Added a list of radio and ROMs I've tried flashing in post #9.

You can flash any radio with .50. in the name.......
NEVER flash a .51. these will brick your phone.
However this doesnt sound like a radio problem. The only thing I can think to suggest is to read up on "Task 29" this will completely format your device memory and should allow you to reflash a new ROM.
Best of luck........

Thanks for your reply, Conantroutman! I just tried Task29 and it was stuck at 58% the first time, and the second time it completed all the way to 100% (With a success message from my PC) but my HD2's screen just goes black instead of rebooting. After a battery pull, I tried installing the stock ROM and the same thing still happens. It stops in the middle of updating and says there's a communication error.
Any thoughts?

Sorry, the only thing left to suggest is to try the whole process again on another PC. Also try uninstalling active sync / wmdc from your PC and trying again.
Chipped From The Bunker Via A Sandwedge

No need to be sorry I really do appreciate the help! Would upgrading/downgrading the HSPL do anything?

If it stops working using the pc then try using the sd card method.
Do a search for hd2 sd card flashing and you should find out how...
Might be more lucky without the pc in the mix, especially if there are communication errors involved...
Cheers...

ultramag69 said:
If it stops working using the pc then try using the sd card method.
Click to expand...
Click to collapse
I've actually done that as well. The flash also fails but at least it gives me an error (which I've posted a screenshot of in my first post). Not that I know what it means though Hopefully someone with more knowledge can help me decipher it.

Just a question, did you changed previously your radio? If yes to witch one?

kurt-willems said:
Just a question, did you changed previously your radio? If yes to witch one?
Click to expand...
Click to collapse
I've been reading up on how to flash stuff since I got the phone last year, but I never tried to flash anything until the beginning of this week. I'm not sure if the previous owner did though.
These are the radio I've tried this morning:
-2.10.50.26
-2.11.50.20
-2.11.50.26
-2.12.50.02.2
-2.14.50.04
-2.15.50.14
I used the SD card method to flash all the radios above. Some of the radios failed before the progress bar finished, but some actually went all the way. The phone doesn't reboot itself after it finishes though, so I have to do a battery pull. It doesn't seem to make a difference since I still can't flash any ROMs after I flash the radio.
And these are the ROMs I've tried to flash:
-CR192 Desire HD v6.5.3.0.9 Beta
-RUU Leo 1 5 TMOUS 2.10.531.1 Radio Signed 15.34.50.07U 2.08.50.08 2 Ship
-RUU Leo 1.5 TMOUS 2.13.531.1 Radio 15.39.50.07U 2.10.50.26 Signed LEO Ship
-RUU Leo 1.5 TMOUS 3.14.531.1 Radio Signed 15.42.50.11U 2.15.50.14 2 Ship

After leaving the battery out of the phone for a day, I tried Task29 again and managed to complete it (all the way to 100% and a proper restart) without freezing. So then I tried flashing a stock rom, but that stopped at around 8%. When I go into bootloader now, it seems that my HSPL has been removed and I'm reverted back to regular SPL.
If I decide to use Task29 again or flash a stock rom, do I need to install HSPL? Should I install HSPL first or just leave it alone and flash normally?

kin869 said:
After leaving the battery out of the phone for a day, I tried Task29 again and managed to complete it (all the way to 100% and a proper restart) without freezing. So then I tried flashing a stock rom, but that stopped at around 8%. When I go into bootloader now, it seems that my HSPL has been removed and I'm reverted back to regular SPL.
If I decide to use Task29 again or flash a stock rom, do I need to install HSPL? Should I install HSPL first or just leave it alone and flash normally?
Click to expand...
Click to collapse
Yes, install the right HSPL first. Then, do task 29, then you install the correct radio, lastly you can install custom rom.
Good luck

silverwind said:
Yes, install the right HSPL first. Then, do task 29, then you install the correct radio, lastly you can install custom rom.
Good luck
Click to expand...
Click to collapse
Thanks Silverwind, I'm using HSPL3 to install HSPL 2.08, but it always fails. I can install regular SPL 2.08 perfectly fine though. I'll leave the battery out for a day and try again to see if it makes any difference.

Related

Having problems booting., freeze..

Had flashed my HD2 to Artemis and after some minor problems i decided to flash back to stock room and flash to lates Artemis.
Did as i allways do: Took out Simcard / SD card and flashed stock room.
The flash went as allways and finished but when the phone restarted it got stuck in the first screen (White background with HTC logo on, right before the red writings stating Radio version etc appears, and cant get any further. Phone stays there for maybe 20 sec then reboots and same happends.
Have tried to flash the stock room via SD card not, but same happends.
Any ideas?
Stock room is: _HTC HD2_RUU_Leo_HTC_NOR_1.66.409.1_Radio_Signed_15.30.50.07U_2.06.51.07_Ship
Up we go..
Thnx
if it rebooting itself, then its likely a bent battery pin.
PLus, as soon as you flash a stock rom from sd, (even if the flash hangs at 0%) then it removes hspl, so be aware of that when you get it working and try to flash a cooked rom again.
samsamuel said:
if it rebooting itself, then its likely a bent battery pin.
Click to expand...
Click to collapse
Non of the pins are bent, all of them are 100% perfect. Have also tried 4 different batteries to eliminate a problem with the battery, without any luck.
If the pin had been bent i would asume that it would reboot immediately, but the phone shows the HTC logo and the white background for 20-30 sec, then reboots.
samsamuel said:
PLus, as soon as you flash a stock rom from sd, (even if the flash hangs at 0%) then it removes hspl, so be aware of that when you get it working and try to flash a cooked rom again.
Click to expand...
Click to collapse
I'm aware of that, but cant even get the phone to boot right after i've flashed the stock rom, flashing went as normal without any sign of error, and rebooted with the red button after that.
Any other ideas guys?
Eggy88 said:
Any other ideas guys?
Click to expand...
Click to collapse
Were you able to perform Task29? Am just thinking loud here, it may help. I had a similar problem on my wizard and it came out to be that damn battery pins. I know you have tried alternatives but just my two pennies here.
similar problem, same artemis rom HERE
you should both post in the artemis rom thread.
nicedude_abad said:
Were you able to perform Task29? Am just thinking loud here, it may help. I had a similar problem on my wizard and it came out to be that damn battery pins. I know you have tried alternatives but just my two pennies here.
Click to expand...
Click to collapse
I have never been able to preform Task29 with the exe, i allways get an error before the program starts, but as i have flashed the stock room, and hard reset before flashing cooked room this should not be necessary (Flashing stock room also includes Task29 if i'm not wrong)
samsamuel said:
similar problem, same artemis rom HERE
you should both post in the artemis rom thread.
Click to expand...
Click to collapse
Could be, but i cant see any reason why Artemis should couse this. Note that this happend before i flashed the lates Artemis. Right after stock room was flashed. Used the same Stock room file as i have used before (have flashed close to 20 cooked rooms) so the file should not be damaged eather.
The other user you linked to got Artemis 23 up and running, and then the problems started after doing custom mods to it. This was not the case here.
had a similar issue also on the latest artemis, please post details, radio version, spl
RaiderX303 said:
had a similar issue also on the latest artemis, please post details, radio version, spl
Click to expand...
Click to collapse
Before the flashing:
Artemis 22WWE
Radio 2.12.50.02_2
HSPL2 1.66
Flashing stock room
_HTC HD2_RUU_Leo_HTC_NOR_1.66.409.1_Radio_Signed_15.30.50.07U_2.06.51.07_Ship
Radio: Stock in HTCNOR_1.66.409.1 (2.06.51.07)
HSPL2 1.66
How did you get yours up and running again, couse no matter what i do now the same problem happens

[Q] Spontanoius reboots`, HSPL problem?

Hi,
My leo device has HSPL3 (SPL.2.08.HSPL) and i've tried to flash it several times for testing roms.
I always had a success full ROM flash, but after a few flashes it started to reboot at random times, even in standby modes.
The radio verision was 2.12.50.2_22, Worked fine with all my ROMs.
I've flashed several roms after the reboot problem, but it still just reboots with other roms, even the official roms with the latest patches.
I've tried,
Energy ROMs
CleanEX roms
Artemis Swedish
v 1.66 from HTC website.
What can the problem be?
Hi, same problem, hspl2 for me, 1.66 on my 1st hd2, go to repair and now it have a new motherboard.
stock rom for a while, to see there is no problem, so hspl2 2.08 and at 1st reboot freeze on startup, and now reboot in standby mode(i didn't flash rom yet)
if you have flashed several different roms, it could simply be that it is in need of formatting. Look up task29, run it, this will wipe your phones ROM memory space, then boot into bootloader and flash a new rom.
If it doesnt help, then its a hardware issue, and you should remove hspl, return everything to stock and send it for repair.

[Q] what am i doing wrong? installing custom rom

I have currently installed RUU_Le2_UK_1.72.206.3_Radio_15.32.50.07U_2.07.51.22_2_Signed_LEO_Ship
everything works fine.
i have tried Dutty CDLC version 14 which worked fine but due to the messaging client being not compatible with smartwatchM i had to go back to stockrom
i previously HSPL so i could install custom radio (to make android work)
after going back to the stock rom i have since tried various other roms and i have the same problem each time
it installs and boots fine, after a restart it just seems to hang at first screen (does not display radio rom etc in bottom corner like normal just screen)
only way to get anything to work again is to once again install the stock rom via bootloader screen.
is the HSPL damaged? or have i missed something
thank you for you help
you are flashing 576 ram enabled roms, but your radio is still a 51 version so they won't boot.
enter bootloader, flash something like 2.08.50.x radio and your phone will boot. don't forget every time you flash back to that o2 rom it will reset the radio to a 51 version.
that makes so much sense, im just an idiot.
i shall attempt this now. thanks alot
easy to overlook.
it worked ... altho i have to go back due to me not being able to find a new rom that works with my mbw150 lol , 2 days just to revert back
anyways im very happy for the quick reply and help and not mocking me for being dumb. thanx again

Htc Hd2

I have a problem and was wondering if any can help me out. My hd2 is not getting past the loading screen. I have NRG rom and when I turn on the phone it gets to the NGR sign and stops. It just started doing this yesterday. I can get into the bootloader but when I tried to put a new rom on the device it just said it can not connect to the device. I don't know if my phone has brick or not because it turns on and I can get into bootloaders. Anyone with any answers.
Thank you
kasualnupe2 said:
I have a problem and was wondering if any can help me out. My hd2 is not getting past the loading screen. I have NRG rom and when I turn on the phone it gets to the NGR sign and stops. It just started doing this yesterday. I can get into the bootloader but when I tried to put a new rom on the device it just said it can not connect to the device. I don't know if my phone has brick or not because it turns on and I can get into bootloaders. Anyone with any answers.
Thank you
Click to expand...
Click to collapse
Hi
What is th version and name of the NRG rom. and did you HSPL and what radio version if you know
Russ
have you changed radio yet? regular hd2 ships with a ..51.. radio but nrg rom requires a ..50.. radio.
enter bootloader - confirm spl says x.xx.hspl and not x.xx.0000 - flash a radio.
a rom that requires a 50 radio wont get past loading screen with a 51 radio.
Quoted from Energy rom instructions
''
Q: After a reset my Phone hangs on white screen while loading.
A: This is caused by a non compatible Radio. Upgrade to a 2.xx.50.xx radio version, which also unlocks the 576MB RAM
''
If this is the correct answer, then shame on you for not reading the energy rom thread correctly before flashing.
radio is 2.15.50.14. This is not my first time running NRG rom on my phone.
OK What version are you using of NRG rom, is it the dinik, touch of glass, GTX.etc and what date did you down load? was it the last update 18dec? 29xxxx as there is a lot of problems with that versions. Infact they have been removed from the download link. I had to go back to my old version from the 13th Dec to get it back working.
So think it would be better if you flash the older version of what you are using until NRG gets the new versions fixed. (His laptop crapped out on him. As per the ROM links)
Yes, it was the touch of glass version and it was the last update 18dec. So, I tried to upload miri and dinik but it just read my computer wasn't sync to the computer. So, it maybe something wrong with the rom and my phone should be alright.
You title a topic in the HD2 section as "HTC HD2"
TheATHEiST said:
You title a topic in the HD2 section as "HTC HD2"
Click to expand...
Click to collapse
people pay $€£ for water in bottles,, there's no accounting for smarts,, hehe.
russpattaya said:
OK What version are you using of NRG rom, is it the dinik, touch of glass, GTX.etc and what date did you down load? was it the last update 18dec? 29xxxx as there is a lot of problems with that versions. Infact they have been removed from the download link. I had to go back to my old version from the 13th Dec to get it back working.
So think it would be better if you flash the older version of what you are using until NRG gets the new versions fixed. (His laptop crapped out on him. As per the ROM links)
Click to expand...
Click to collapse
So, how do I put the old on back on their. I tried loading from bootloader but my computer won't read it now. It will not connect to the pda phone. I don't know what to do. Do you know of anything else I could do.
Thanks

t-mobile branded HD2 - Germany

hi, i bought today on internet this t-mobile branded HD2....1st thing to do was to install an official but English fw (the branded one is in German)...spl 3.0 and last fw sometimes hangs on htc boot screen and vibrates 7 times ... switched back to stock (branded), works great .... any hint ? thanks !
How you switched to WWE version? HSPL or gold card method?
Which WWE version? 3.14 or an older one?
Why do you want to switch to a non branded WM version? Because of YouTube player?
Why not switching to a custom ROM?
HSPL and yes, it's 3.14 - i am not so into custom roms .... stock is fine for me ... and i think it's a hardware problem, has nothing to do with stock/custom anyways :-(
You can try to do a Task29 before flashing again.
If you enter boot screen, is there HX or SS next to PB81100? This means Hynix or Samsung memory chipset.
i have no idea what Task29 is i have to google it ...
at the boot screen i have:
PB81100 SS-BC
SPL-3.03.0000 XE
MicroP LED 0x05
MicroP Touch 0x50
i am downloading the Artemis Rom (in your signature)....a quick tip to do the Task29 ?
Dankö !
nevermind i did the tak29 thing, and m ready to install the custom rom....ill get bck with details, thanks again
Task29 is something like format for hard disk drives.
Samsung chipsets are known to cause problems because of bad blocks: http://forum.xda-developers.com/showthread.php?p=11070430#post11070430
For doing a Task29 and flashing Artemis you can use LeoAdvancedRUU: http://forum.xda-developers.com/showthread.php?t=917807
Be sure to run LeoAdvancedRUU as Administrator.
EDIT: For using LeoAdvancedRUU (Task28, Task29 or Task32) you have to install HSPL3.03 again by using HSPL4: http://forum.xda-developers.com/showthread.php?t=611433
---------- Post added at 09:03 AM ---------- Previous post was at 08:52 AM ----------
rootkited said:
...
nevermind i did the tak29 thing, and m ready to install the custom rom....ill get bck with details, thanks again
Click to expand...
Click to collapse
Before you install Artemis ROM you have to install T-Mobile ROM 3.14, because after Task29 you have a clean HD2 without anything and Artemis does not include RADIO or other needed system files.
Could be SPL version to WWE ROM are not matched.
Hopefully a Task29 & fresh install will do the trick.
Artemis ROMs are popular & also NRG ROMs are very good on the HD2.
More standard variant Custom ROM (NRG has several) can be used if that's what you prefer, from my experience the custom ROMs are far better than any standard build & we use custom 6.5.3 on all HD2s issued to staff as far more stable & better UI results in IT staff & user having better time ...
i will try, i am on hspl 3.03 - did the task29 step and now installing the stock rom (wwe)...i will than install Artemis...but i am almost sure that it's a hardware issue :-((
edit: nope, is not working / first boot after reflash hang at the HTC Boot screen and vibrates 7 times in a row :-(
Can you please correct me if i am wrong:
1. HSPL 3.03
2. Task29
3. WWW Stock Rom RUU_Leo_S_HTC_WWE_3.14.405.2_Radio_15.42.50.11U_2.15.50.14_LEO_S_Ship
4. Artemis Artemis_v660_0409_WWE
This a TMOUS version ? red & green end/pickup keys & 1GB ROM ...
You now on artmesis after procedure above !
If so I would try an NRG ROM & 2.08HSPL & see what result you get.
Use hardSPL4.0 to install HSPL2.08 & once complete install NRG ROM of your choice without task 29 ... not a big fan of task29, tends to get over used.
See what result you get !?
Mister B said:
This a TMOUS version ? red & green end/pickup keys & 1GB ROM ...
You now on artmesis after procedure above !
If so I would try an NRG ROM & 2.08HSPL & see what result you get.
Use hardSPL4.0 to install HSPL2.08 & once complete install NRG ROM of your choice without task 29 ... not a big fan of task29, tends to get over used.
See what result you get !?
Click to expand...
Click to collapse
Nope, is a regular HD2 (tmobile germany branded)
1. i install the stock rom using LeoAdvancedRUU
2. install it again over SD (to get back to stock SPL)
3. install HSPL2.08
4. NRG Rom
on it right away ! thanks, i'll get back with let's hope good news !
Hope so but vibrations at boot do sound hardware fault, probably mainboard.
maybe lucky on 2.08HSPL ! certainly worth trying before getting tools out ...
well, it did boot but after couple of minutes of moving around the menus, it hangs ....so hardware, damn..i guess i have to send it to HTC ... thanks anyways for your help
pls, don't close yet this thread, might be someone around with the same issue and might help ... thanks !
Could be CPU BGA issue, try fridge test: put in in sealed clear bag & put in fridge for 1hr then take it out & use it a bit, maybe run a video or something & see if it last much longer before failing (can also put back in fridge with video running & check it every 5>10minutes to see how it doing)
If runs for longer or without freezing then you probably got CPU BGA failure when board reaches certain temps.
If makes no difference & problem persists the same then maybe bad memory, either way new board I expect ... :-/
it seems that it runs better with th NRG rom ... so i am pretty sure it hangs when overheated...i will try to freeze the freak thanks
INCREDIBLE: the only ROM that runs without any problem is the one that came with...the default ROM ...
RUU_Leo_TMO_DE_1.72.111.4_Radio_CRC_Signed_15.32.50.07U_2.07.51.22_2_Ship
Id double check you are correctly setting spl/hspl,,, a 3.14 rom on, for example, 1.66.hspl (the hspl that the hspl2.exe would offer you by default if you run it with 1.72 rom installed,) or indeed anything other than 3.03.0000 or 3.03.hspl, will run badly. You then flash back to stock, spl matches again, phone runs fine.
not saying it isn't something else, but it's worth checking.
3.03.HSPL with RUU_Leo_S_HTC_GER_3.14.407.2_Radio_15.42.50.11U_2.15.50.14_LEO_S_Ship - works great so far ....

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