[Q] Streak on Bell - Streak 5 Q&A, Help & Troubleshooting

Hello Everyone,
I have seen that an unlocked Streak should work on Bell in Canada. My current phone is an HTC Touch (CDMA) and I have acquired a Bell SIM card for my Streak. After inserting it into the phone (Twice - once in store and once at home through online site) it finds Bell under Networks, but fails to connect stating the following:
Unable to connect to the network at this time. Please try again later.
Here are the details of the Unlocked UMTS Streak I have originally from Dell.com:
1 225-0059 Streak UMTS Base
1 318-0145 Carbon,Streak
1 317-1902 16GB SD Memory Card
1 331-0805 Black Barcode label,16GB,UMTS,No SIM, Online,Unlocked,Streak
1 331-0789 Dell Streak Documentation & Manual, Unlocked
1 926-0563 Advanced Exchange Limited Warranty Initial Year
...
Please let me know what I need to change/do to get this activated. I really want to have this up and running and eventually add a HSPA/3G data plan.
Is it any settings that need to change or do I have the wrong hardware? Let me know if further information/clarification is required.
Additionally, from my understanding, the first SIM that was activated in-store(and correspondingly deactivated) was wasted since I had to switch back to my HTC Touch to have a working phone. Is this a valid assumption?
Thanks and I really hope someone can save me. I did not purchase this solely for usage as a tablet. Lastly, in store when the representative tried my serial/IMEI it stated that the phone should in fact work.
Thanks,
Jazz

It should work but maybe try this:
In the dialer type *#*#307#*#* to Enable engineering apps in launcher
Then go to EMList in you app list. In EMList choose network settings, try and see if all of your networks are enabled. See if that works, then maybe check your APN settings as well as make sure the phone is set to WCDMA only. Rogers and Bell share a lot of the same frequencies. Obviously the unlock on your phone is good because it wouldn't let you use a SIM otherwise.
The MyTouch didn't have a CDMA version, just a WCDMA version I think so the frequencies should be fine. Maybe try doing a factory reset might help too.

Hello,
Thanks for rapid response
I tried the dialer thing provided and it says ensure correct Passport is on the SD card. Not sure how to proceed there?
EMlist does not come up, however, SIM Toolkit looks new?
APN settings are blank and I set the Streak to WCDMA only.
I was not sure what you meant by MyTouch. My previous model was an HTC Touch.
I think if there are no more options, I may factory reset?
Please let me know and thanks for your help!

Hello
After performing a simple reset (on/off) the device works and is now stating that it is on the Bell network. Thanks again for all of your help! I am very excited about this.

Great! So yours is working. I just bought my Dell Streak last night, I have the exact same problem you had, except, rebooting the phone has not worked. I've even purchased an unlock code, and unlocked my phone again, still doesnt work! What do I do, please, someone help me.. -.-

Related

Advantage 7501 and Rogers

Can somebody help me set up my device to correctly access the Rogers network in Canada?
I had a Rogers branded motorola phone and had no problem moving my sim over to the Advantage. Able to do phone functions with no problem.
Everytime I reboot my device the network settings dialogue complains that it is not set correctly. Of course the built in settings don't work for Rogers and I'm not sure what needs to be done to get it set up and working.
Thanks.
I'm using Rogers in Calgary.
Go Start>Settings>On the "personal" tab tap the Phone icon>Tap the "band" tab>Network type "Auto" and GSM/UTMS band to the third one down "GSM(1900+850....)
Try that and let me know if it works. I always cancel the network wizard when it pops up because it doesn't have Rogers in its data base.

new to this - THINK I've done the research and got it?

Hello, this is my first post her and my first experience in doing this.
I bought a 6800 off of eBay, It is the CDMA version w/ GPS, a Bell Mobility phone. I was under the impression that MTS (Manitoba Telecom Services) was still aligned with Bell, but it turns out that hasn't been the case in over 6 months, so now I may as well try and hack my phone. They don't use the same data lines anymore either.
I took it to MTS to get it activated. The calling and text messaging works just fine, but the data part does not work AT ALL. It gives me an error message "Can't connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacturer's documentation and try again."
I've been doing some reading on the wiki and other posts here, and it's a lot to absorb for someone who is completely new to this. I THINK all I have to do at this point is unlock the phone, change the carrier to MTS, and enter the akey (which I could possibly get from MTS).
Does this sound about right? I realize I could put a custom ROM on and a new Radio ROM, but if I don't need them just yet I would rather see if this will work.
jordan-s said:
I realize I could put a custom ROM on and a new Radio ROM, but if I don't need them just yet I would rather see if this will work.
Click to expand...
Click to collapse
i feel a custom rom is the first thing to do to these phones.... sorry cant help with the other questions......
Can you call them and find out how their data connections work?
Like with me, for Sprint, I have to dial #777. You might just have to edit your connection settings
Can't speak directly to MTS, but on VZW, what I do is an esn change off the phone to my backup...flash the custom rom, then esn change back. This takes care of akey and provisioning.

[Q] APN settings problem

Hello,
I bought my Atrix in AT&T, unlocked the sim and then rooted it. 3 days ago I finally bought a data plan, but for some reason, even when I'm using the same settings I got from Cellcom (my cellular supplier), the only thing I'm getting is "page is not available". I have found out that no matter if I have APN point or not, the H sign still appears in grey. Also, quick settings doesn't allow me to switch the data to "on" - it remains on "off" and under it, written "unknown". I really want to fix this problem, but I'm running out of ideas. please help me =)
Rooted AT&T Atrix: GingerBlur 4.5 ( already came from AT&T with 4.1.83)
thanks!
delete the settings that are in. reset to default and try to input again. after you save them make sure you select the actual apn for use. you should see the icons start to light up if its in right
I've done it like milions of time.
Off course,when I put my sim in cellcom's phone I can surf.I don't understand why the data is always off...

[Q] Verizon S4 on Metro PCS internet troubleshooting, help

Hello from a noob. I have done the saferoot, text edited the sales dat to AWS and changed the other file (forget the name) from OFF to ON. Basically I switched the IMEI on my Metro account to a 545. I kept the same SIM. The store says there demo SIM does not pick up the internet either. The internet worked for 2 minutes and now there is no logo (4g lte, H+ etc) and no connection to the internet at all. I have tried going into the bands etc. but I think I'm missing something (I guess obviously). I have done "everything". Updated the APN settings etc. etc. It is stock rom except the root and the minor text edited changes. It is on 4.3 android. Can anyone out there please tell me how to turn off the stupid VZN LTE band option (I think that is my problem) however when I put in the *#276... command it doesn't pull up the menu that lets you access the band option like I've seen on Youtube. It gives me a different menu with UMTS at the top. I still haven't found the turn off the VZN LTE option. Any help at all would be appreciated. The dialing and text messaging work so it's a clean phone but for some reason the phone is blocking my damn internet. Thanks for the help.
When you installed the MetroPCS SIM, did you configure the APN to use their network?
k1mu said:
When you installed the MetroPCS SIM, did you configure the APN to use their network?
Click to expand...
Click to collapse
Yes sir. I have done it all and nothing has helped. My only thought is finding that switch for the Verizon band or something else in the programming but I can't get to that damn menu. And the *#276.. number is not working on the phone anymore either.
So for those interested that may have Metro and are having the same problem I finally just updated the phone with the stock 4.4 firmware (clean wipe and all that) with Odin and it now works and the LTE no longer shuts off. After hours and hours of agony I finally did it. I tried rooting and everything on 4.3 and I don't care that I lost root - I'm just glad it works now. I do appreciate for what it's worth all the information on here and best wishes to you guys for all the future modding, unlocking the bootloader and all of that. See you around.

Unable to connect to my mobile network

I recently purchased a refurbished phone Samsung Galaxy S21 5G. I just got it yesterday, and found that I am not able to use my mobile network. The sale said it is factory unlocked, and according to the descriptions, it should work just fine with my US Mobile SuperLTE network as well. When I switched on the phone, I see Verizon on the screen and so, I assume that it was locked to Verizon in the past.
When I tried to change the network settings, specifically the APN settings, I get the message "Access Point Name settings are not available for this user." The three dots on the top with reset to default is also greyed out along with Network mode in the previous page. When I click Network Operators and try to connect to the network manually, I am only able to connect to Verizon Wireless and no other. But, calling and messaging seems to work fine. Is it that the unlock process has not been completed properly? Did any of you face the same problem before? It would be great if there is something that I could do to unblock the APN settings as the rest of the phone works really well. The specific model is SM-G991U.
Thanks!
Aisp said:
I recently purchased a refurbished phone Samsung Galaxy S21 5G. I just got it yesterday, and found that I am not able to use my mobile network. The sale said it is factory unlocked, and according to the descriptions, it should work just fine with my US Mobile SuperLTE network as well. When I switched on the phone, I see Verizon on the screen and so, I assume that it was locked to Verizon in the past.
When I tried to change the network settings, specifically the APN settings, I get the message "Access Point Name settings are not available for this user." The three dots on the top with reset to default is also greyed out along with Network mode in the previous page. When I click Network Operators and try to connect to the network manually, I am only able to connect to Verizon Wireless and no other. But, calling and messaging seems to work fine. Is it that the unlock process has not been completed properly? Did any of you face the same problem before? It would be great if there is something that I could do to unblock the APN settings as the rest of the phone works really well. The specific model is SM-G991U.
Thanks!
Click to expand...
Click to collapse
So, you need to go into the settings menu and find about phone, software info. What you want to find is the CSC information.
It will basically look something like this: XAA / XAA-XAA / XAA (or some other letters like VZW or ATT or TMB etc etc.
What taht will tell you is very helpful in determining what rom the phone is running and what kind of device it was originally. Find that in your device and post it and people will help you to figure out what it means.
AsItLies said:
So, you need to go into the settings menu and find about phone, software info. What you want to find is the CSC information.
It will basically look something like this: XAA / XAA-XAA / XAA (or some other letters like VZW or ATT or TMB etc etc.
What taht will tell you is very helpful in determining what rom the phone is running and what kind of device it was originally. Find that in your device and post it and people will help you to figure out what it means.
Click to expand...
Click to collapse
Thank you so much for your reply. I looked through the software section in the about section. I found the following codes about the rom.
Aisp said:
Thank you so much for your reply. I looked through the software section in the about section. I found the following codes about the rom.
Click to expand...
Click to collapse
So the csc info is complicated, I'm no expert on it. But it does look like the OYN indicates it's a multi csc rom. It does have XAA as a part of the code, and that indicates it's 'open' for that specific part. But all the others are VZW. So it's running a vzw rom, obviously.
Your sim US Mobile uses both verizon and t-mobile networks. So it working for calls and texts makes sense, as a vzw phone. You could use patched Odin and flash a different (open) rom, but first you should verify that the device really is unlocked from vzw.
Best way to do that would probably be to insert another carriers sim card and see if it can make calls / texts. If not, it's not unlocked. But are you saying everything works now except mobile data? IOW, no internet access?
I had an international sim card at hand and I put it in. Interestingly the APN settings are no longer blocked. But, I do get a notification from setup wizard saying the inserted sim is not from Verizon and some services may not be available. But, messaging still seemed to work and I was also receiving 4G.
Aisp said:
I had an international sim card at hand and I put it in. Interestingly the APN settings are no longer blocked. But, I do get a notification from setup wizard saying the inserted sim is not from Verizon and some services may not be available. But, messaging still seemed to work and I was also receiving 4G.
Click to expand...
Click to collapse
Oh then yer okay. That message from verizon can be gotten rid of a couple of ways; 1) use adb commands to disable the specific packages 2) use patched Odin and flash a different rom
VZW is the only rom I think that does that, and it's very annoying. I don't remember exactly which packages have to be disabled, but search google and use xda and vzw in keywords and u should find it.
The 2nd option would be my choice. It would do away with vzw crap and with an open rom you may find volte and vowifi will work also.
cheers
Thank you so much for your reply. That sounds great! To just give it a try, I tried putting in a TMobile sim and phone restarted to install software for TMobile. After that the APN settings were unlocked and now I am also able to connect to the internet using my US Moblile sim. The only problem is the the network mode is greyed out.
This rom I think only recognizes network from major telecom providers. So, just flashing with an unlocked rom would just help to unlock all the features and also remove telecom specific crap. I will try to flash it today.
Thank you again!
I also just flashed the stock firmware which is fully unlocked. And there is no bloatware from telecom OEM's. I am now able to use the network and set the APN's, but the Network Mode is still greyed out. Is it possible to know why? I am guessing that if the phone is fully unlocked, I should be able to change the Network Mode. Is there any other info that I can give you to help understand what is happening? I do not see vowifi as well.

Categories

Resources