[Q] Unroot problem! - Hero, G2 Touch Q&A, Help & Troubleshooting

Hi!
I have a huge problem. Sometimes the touchscreen is dont work, but its doesnt matter now. So i want to bring back i heard they fix it in warrantly.
But I rooted, run gingerbread rom, with changed kernel, and radio... so i dont want to break the warrantly (but i heard sometimes they dont care with this but its risky)
Today i started to reset the phone, i want to downgrade it but when i started to install the RUU it says: customer id error...
Whats the problem? please help i want to over the way as soon as possible
thanks.

Extract ROM.zip and try manual flashing using hboot.

tenke said:
Hi!
I have a huge problem. Sometimes the touchscreen is dont work, but its doesnt matter now. So i want to bring back i heard they fix it in warrantly.
But I rooted, run gingerbread rom, with changed kernel, and radio... so i dont want to break the warrantly (but i heard sometimes they dont care with this but its risky)
Today i started to reset the phone, i want to downgrade it but when i started to install the RUU it says: customer id error...
Whats the problem? please help i want to over the way as soon as possible
thanks.
Click to expand...
Click to collapse
Hi
Had the same problem when I installed cronos gingerbread with jumping screens and keyboard buttons not working , same thing happened when flashed other roms
It just unrooted by unstall the new official rom from the htc website.. updated it with the 2.1 ota and was good to go no more screen problems.
also try pressing down the screen a bit on the edges that helped as well
I have ADB installed so unrooting was a breeze
Have install Elelinux's gingerbread and is super smooth now

tfn said:
Hi
Had the same problem when I installed cronos gingerbread with jumping screens and keyboard buttons not working , same thing happened when flashed other roms
It just unrooted by unstall the new official rom from the htc website.. updated it with the 2.1 ota and was good to go no more screen problems.
also try pressing down the screen a bit on the edges that helped as well
I have ADB installed so unrooting was a breeze
Have install Elelinux's gingerbread and is super smooth now
Click to expand...
Click to collapse
"also try pressing down the screen a bit on the edges that helped as well" if it works, that means its a hardwer fault. i downloaded an untouched rom, with radio, flashed it, and i play with radiant, and another games, ,and facebook for two hour and no problem...
otherwise... Super one click works with hero? i have offical rom, and offical radio. i only have to unroot the device, and they dont realise it at the service.
edit: another interesting thing: after the touchscreen problem the touchscreen is stoped working, i restart the phone, and after when it starts the phone was felt my fingers from 3-4 centimeters! iam stunned! now the touchscreen is working correct with the original rom/radio

Solved
tenke said:
Hi!
I have a huge problem. Sometimes the touchscreen is dont work, but its doesnt matter now. So i want to bring back i heard they fix it in warrantly.
But I rooted, run gingerbread rom, with changed kernel, and radio... so i dont want to break the warrantly (but i heard sometimes they dont care with this but its risky)
Today i started to reset the phone, i want to downgrade it but when i started to install the RUU it says: customer id error...
Whats the problem? please help i want to over the way as soon as possible
thanks.
Click to expand...
Click to collapse
so i format my sd card with my computer (no quick format) and the problem is solved! thx all

Related

[Q] what am i doing wrong? installing custom rom

I have currently installed RUU_Le2_UK_1.72.206.3_Radio_15.32.50.07U_2.07.51.22_2_Signed_LEO_Ship
everything works fine.
i have tried Dutty CDLC version 14 which worked fine but due to the messaging client being not compatible with smartwatchM i had to go back to stockrom
i previously HSPL so i could install custom radio (to make android work)
after going back to the stock rom i have since tried various other roms and i have the same problem each time
it installs and boots fine, after a restart it just seems to hang at first screen (does not display radio rom etc in bottom corner like normal just screen)
only way to get anything to work again is to once again install the stock rom via bootloader screen.
is the HSPL damaged? or have i missed something
thank you for you help
you are flashing 576 ram enabled roms, but your radio is still a 51 version so they won't boot.
enter bootloader, flash something like 2.08.50.x radio and your phone will boot. don't forget every time you flash back to that o2 rom it will reset the radio to a 51 version.
that makes so much sense, im just an idiot.
i shall attempt this now. thanks alot
easy to overlook.
it worked ... altho i have to go back due to me not being able to find a new rom that works with my mbw150 lol , 2 days just to revert back
anyways im very happy for the quick reply and help and not mocking me for being dumb. thanx again

Rebooting by himself!

Hi guys. I have probl.
I had new 2.2.2 official rom with which i wasn't satisfied. Then i decide to turn back on 315 2.0 old official rom, but when i put it back he started to reboot (reset) mobile phone a few times and than stopped. But then once i tried COpilot and start using GPS and he again start to reboot. So i thought that is a problem with rom, but when i update it with this new version of official rom...he also start to do reboot by himself, even i use GPS or for example facebook aplication. WTF IS WRONG? Fastboot is original, rom is official...
mavidako said:
Hi guys. I have probl.
I had new 2.2.2 official rom with which i wasn't satisfied. Then i decide to turn back on 315 2.0 old official rom, but when i put it back he started to reboot (reset) mobile phone a few times and than stopped. But then once i tried COpilot and start using GPS and he again start to reboot. So i thought that is a problem with rom, but when i update it with this new version of official rom...he also start to do reboot by himself, even i use GPS or for example facebook aplication. WTF IS WRONG? Fastboot is original, rom is official...
Click to expand...
Click to collapse
Try to reflash> is all I have got from the forum!
Even my life has become ugly with 351 !! Damn 2.2.2 !! ( I mean damn the last ".2" ) hehe.
but, hey, why dont you try going to 318? that is looking like a stable base, where many people are!
and, dont forget. do a factory reset after your upgrade!
apparently that is also known to do away with some typical issues, similar to what you see with the Pilot app!
Sony.
btw, the way you went back to 315 is by 'update.pkg' of 315 on SD card and via 'recovery mode' ?
<nothing is rooted, right?>
Oh sorry, it was 318... not 315. And it was fresh clean instalation of new rom.not upgrade.
Reflash? hmmm?

Touchscreen don´t response but is not bricked

Hi all,
just a short question: Had you ever have a problem with your touchscreen? I flashed the new HC build on my Flyer and now the screen don´t work anymore. I can´t unlock the device or even use it. Now it´s a dig. pricture framefor the HTC lockscreen
Any ideas how i can solve it?
If your s-off, try flashing a custom HC ROM and see if the problem persists. If it's still a problem and your able to get in and out of recovery and bootloader, you may want to try to get back on GB and see if it's still happening. If all else fails, return it to stock s-on and get that ish sent in for repairs.
Tried some of the custom roms but they don´t work. If i do a downgrade to GB the problem still exist. And i can´t sent it to repair cause i have a pre-release version without microSD Card Slot. No support for my baby...
Anyways, thx for your help.
if you are going to strip it out,take some pics,would be nice to know how it comes to peices..
Pre-released version of Flyer?!
Maybe the difference between the retail version kills your device
ytwytw said:
Pre-released version of Flyer?!
Maybe the difference between the retail version kills your device
Click to expand...
Click to collapse
Think so too. But i don´t have the pre-release ROM anymore. Everything but the screen works. I have even 3G connection.
Want to bump this up. I bought a new 3G Flyer but want to get my "special Flyer" working. Any ideas how to get the screen working again?

[Q] No custom rom is working for me

Hello,
I have a huge Problem:
Last weekend i installed HSPL on my European HTC Titan and flashed Dynamics V2.0.
This Rom was extremely buggy and wasn't booting again after I turned it of once.
Then I tried the second Rom, Eburon V2.1, which had the same Problems.
After that I installed the European Stock 7.8, which worked better but also stopped working after I installed the official Facebook App.
The next one I used was EB Edition V2.6, worked for a whole day but stopped working after I installed an App from the market. Now the phone isn't booting any more.
I have always installed the right radio, which was in the download file.
My question is:
Are those custom roms so buggy or am I the only person who cannot install any Rom?
How can I fix these problems?
When there is no solution to that I have to sell my HTC Titan and buy an Android Phone again, where custom roms are really working...
P-Froggy said:
Hello,
I have a huge Problem:
Last weekend i installed HSPL on my European HTC Titan and flashed Dynamics V2.0.
This Rom was extremely buggy and wasn't booting again after I turned it of once.
Then I tried the second Rom, Eburon V2.1, which had the same Problems.
After that I installed the European Stock 7.8, which worked better but also stopped working after I installed the official Facebook App.
The next one I used was EB Edition V2.6, worked for a whole day but stopped working after I installed an App from the market. Now the phone isn't booting any more.
I have always installed the right radio, which was in the download file.
My question is:
Are those custom roms so buggy or am I the only person who cannot install any Rom?
How can I fix these problems?
When there is no solution to that I have to sell my HTC Titan and buy an Android Phone again, where custom roms are really working...
Click to expand...
Click to collapse
The answer to your question is; no! I'm currently running Eburon 2.1 and it's running as good as Eburon 2.0 which I've posted runs as smooth as a baby's butt! I'm not familiar with the European Stock 7.8 and I'm curious as to whether it's a custom ROM and designed to run with HSPL. Microsoft's Facebook app has always been buggy; however, within the People Hub it runs there too and all you have to go is go up under your settings and accounts and put your username and password there and you're good to go. As for your phone not booting, I have no idea.
What you need to do is literally start over; if...if...you do not have HSPL; double check this up under your bootloader. Attempting to install all these different ROMs begs the question if you re-locked your phone. Start from knowing for a fact your device is HSPL and has the words "CottulaH" on the bootloader screen. If it does, proceed to flashing your ROM but make sure you have at least a 50% battery charge and the installation process isn't disrupted for any reason. It's a toss up here as to which ROM is the best but you can't go wrong with either the Dynamic 2.0 or Eburon 2.x series.
P-Froggy said:
Hello,
I have a huge Problem:
Last weekend i installed HSPL on my European HTC Titan and flashed Dynamics V2.0.
This Rom was extremely buggy and wasn't booting again after I turned it of once.
Then I tried the second Rom, Eburon V2.1, which had the same Problems.
After that I installed the European Stock 7.8, which worked better but also stopped working after I installed the official Facebook App.
The next one I used was EB Edition V2.6, worked for a whole day but stopped working after I installed an App from the market. Now the phone isn't booting any more.
I have always installed the right radio, which was in the download file.
My question is:
Are those custom roms so buggy or am I the only person who cannot install any Rom?
How can I fix these problems?
When there is no solution to that I have to sell my HTC Titan and buy an Android Phone again, where custom roms are really working...
Click to expand...
Click to collapse
Sounds to me like you are getting bad flashes? Most WP7 custom roms are very stable and perform well 99% of the time. Been using the Dynamics rom on one of my Titans for 2 months or so with no problems whatsoever. The official FB app is buggy...I don't even both installing it.
Now, I'm not here to bash Android, but I dabbled into cooking some Android roms a few years ago. IMHO custom roms on WP are about 10x's more stable than any Android rom I've come across.
Ok, thanks for your replies, but just don't use the official Facebook app isn't a solution.
Could it be a solution to wait ca. one hour after installing a rom and let the phone configure everthing (maybe the phone needs that time)?
Because I set up all my accounts and install the apps I need directly after the rom has booted. Maybe it works if I wait before doing that.
P-Froggy said:
I set up all my accounts and install the apps I need directly after the rom has booted. Maybe it works if I wait before doing that.
Click to expand...
Click to collapse
Definitely - not. This is not a reason of your issue. I would offer to repeat the procedure of HSPL-ing. All customs work at least not worse than the stock roms.
I guess you may have the hardware issue. To be 100% sure - try to flash older stock - like 2.05 (with 16 radio). If it also does not work for you - than - pass your phone to the workshop - it's hardware.
AndrewSh said:
Definitely - not. This is not a reason of your issue. I would offer to repeat the procedure of HSPL-ing. All customs work at least not worse than the stock roms.
I guess you may have the hardware issue. To be 100% sure - try to flash older stock - like 2.05 (with 16 radio). If it also does not work for you - than - pass your phone to the workshop - it's hardware.
Click to expand...
Click to collapse
I had that idea after flashing Deepshining V3: The readme says that you have to activate "Trust all applications" in Root Manager, I wanted to do that, but I got an error message "No root access. Be sure you have fully unlocked your rom".
This was very weird, because that's the app needed to permit other Apps root access.
Also, none of the 3 soft buttons worked.
I waited a couple of minutes and restarted the phone several times, and suddenly the soft buttons worked and Root manager had root access.
P-Froggy said:
I had that idea after flashing Deepshining V3: The readme says that you have to activate "Trust all applications" in Root Manager, I wanted to do that, but I got an error message "No root access. Be sure you have fully unlocked your rom".
This was very weird, because that's the app needed to permit other Apps root access.
Also, none of the 3 soft buttons worked.
I waited a couple of minutes and restarted the phone several times, and suddenly the soft buttons worked and Root manager had root access.
Click to expand...
Click to collapse
Looks like the phone is swapping or caching something for ages. Maybe it's a Storage card malfunctioning. So hopefully the fixing will be just card replacement.
Mhh, ok, so what should I tell HTC? I can't say that I wanted to install custom roms, but none of them is working, so the phone needs a card replacement xD.
I tried installing Dynamics V2.0 again, and it works until I try to install WhatsApp, then it ends up in bootloops.
But the original stock 7.5 Mango worked without any problems. If the storage card is damaged, the original rom would also not work.
P-Froggy said:
But the original stock 7.5 Mango worked without any problems.
Click to expand...
Click to collapse
Did you install stock Mango AFTER you had tried all possible customs and it worked w/o issues?
AndrewSh said:
Did you install stock Mango AFTER you had tried all possible customs and it worked w/o issues?
Click to expand...
Click to collapse
No, before flashing a custom Rom everything worked, and since I tried to install custom roms I have nothing but Problems...
P-Froggy said:
No, before flashing a custom Rom everything worked, and since I tried to install custom roms I have nothing but Problems...
Click to expand...
Click to collapse
So - once again - try to flash stock. If it works - the problem is installing HSPL. If it does not work properly - just send the phone to workshop. Maybe it's just bad coincidence - the card died when you had installed HSPL....
AndrewSh said:
So - once again - try to flash stock. If it works - the problem is installing HSPL. If it does not work properly - just send the phone to workshop. Maybe it's just bad coincidence - the card died when you had installed HSPL....
Click to expand...
Click to collapse
Maybe it works now.
I did the whole HSPL Flash Thing again and now I was able to install WhatsApp on Dynamics V2.0.
It's only a small Progress, but it is one.
I will try the Rom tommorrow and if it crashes again, I go back to Stock 7.5.
similar problem
my Problem is, that after installing the Dynamics Rom, the device is just showing the white bootscreen with the htc-logo on it.
I am still able to enter bootloader mode, but I don't see any advantage in it.
The device was Vodafone-branded.
I hope someone can help me.
Did you follow the instructions at this link http://forum.xda-developers.com/showthread.php?t=1684912 before flashing the Dynamics Rom?? If you didn't debrand and unlock with HSPL you get stuck or have the wrong radio rom installed.
malvo26 said:
Did you follow the instructions at this link http://forum.xda-developers.com/showthread.php?t=1684912 before flashing the Dynamics Rom?? If you didn't debrand and unlock with HSPL you get stuck or have the wrong radio rom installed.
Click to expand...
Click to collapse
I did. But I think I know what I was doing wrong. The step between finishing HSPL installation and Dynamics setup...should have I installed the phone first and done a Zune synchro? Cause I didn't -.-
Just install the radio rom that comes with the Dynamics rom. That should do it. You don't need a Zune synchro afterwards unless you want to copy pictures, music, videos back to your HTC.

[Q] Screen Flickering after software update.

My device is a local re-branded and enhanced Xolo a500s/it's like a karbon a5 a think. After successfully updated my device via OTA and after my device rebooted. My screen started to flicker randomly. My phone is not rooted and im still using the official stock rom. I found a temporarily solution by doing a Factory Reset, the flickering would be gone but it will come back after my phone screen goes off and on. Anyway to fix this?
I suspect that the new lockscreen bloatware system app that comes with the update causes this, but hey I only suspect it and i'm new to the android community. I can't disable it(googled already, and the only way to freeze/remove it is to root.) I can't root my device for something like a hunch. I'm waiting for a software update that would fix my device's touchscreen collide bug.
Appreciate all of your thoughts.
Try to start your phone in Safe Mode or try to start in Recovery (if your phone has available) and do a Factory Reset
UltraWelfare said:
Try to start your phone in Safe Mode or try to start in Recovery (if your phone has available) and do a Factory Reset
Click to expand...
Click to collapse
Thanks for the reply, I really appreciate it. I was able to disable the bloatware new systapp lock the came with it and it didn't solve the problem. I will try your method. Again thank you very much. I will check in later to post the result, hopefully this fixes it all
*edit
I successfully managed to boot in safe mode, the flickering has stopped but it return right after the screen goes back from sleep. Then I do a factory reset then after that the phone starts up and the result is still the same.
I will try the recovery mode though.
*edit
okay, i've managed to enter recovery menu. the one where you use the volume buttons to move. Is it really safe to select Wipe Data/Factory Reset there? Is that what you're prompting me to do in your post?
drckml said:
Thanks for the reply, I really appreciate it. I was able to disable the bloatware new systapp lock the came with it and it didn't solve the problem. I will try your method. Again thank you very much. I will check in later to post the result, hopefully this fixes it all
*edit
I successfully managed to boot in safe mode, the flickering has stopped but it return right after the screen goes back from sleep. Then I do a factory reset then after that the phone starts up and the result is still the same.
I will try the recovery mode though.
Click to expand...
Click to collapse
Report back if something new happens
UltraWelfare said:
Report back if something new happens
Click to expand...
Click to collapse
The results are still the same... your method do work yes. The flickering is gone after rebooting but as soon as you know press the power button and screen goes off then press the power button again and the screen turns on again from standby, the flickering returns.
Before doing some OTA updates my device is like v7 or v8 and now it's v9.1
and I didn't have any screen flickering problems before updating to v9.1 so I can safely assure that it's not in the hardware. It really just happened right after updating my device.
Another question, will installing a custom rom fix this software bug? But I really don't want to install those yet at the moment.
Any, Thank you very much. I really really really really appreciate it all man. I'm really at loss now. This is my first android phone that's why.
drckml said:
The results are still the same... your method do work yes. The flickering is gone after rebooting but as soon as you know press the power button and screen goes off then press the power button again and the screen turns on again from standby, the flickering returns.
Before doing some OTA updates my device is like v7 or v8 and now it's v9.1
and I didn't have any screen flickering problems before updating to v9.1 so I can safely assure that it's not in the hardware. It really just happened right after updating my device.
Another question, will installing a custom rom fix this software bug? But I really don't want to install those yet at the moment.
Any, Thank you very much. I really really really really appreciate it all man. I'm really at loss now. This is my first android phone that's why.
Click to expand...
Click to collapse
First of all try factory data reset.Secondly if it doesn't work try a custom rom(if you really want to)and check if the bug has gone.If it doesn't then there is something fault with your device
UltraWelfare said:
First of all try factory data reset.Secondly if it doesn't work try a custom rom(if you really want to)and check if the bug has gone.If it doesn't then there is something fault with your device
Click to expand...
Click to collapse
So the only is custom rom/original stock rom before update(which is impossible because I haven't backed up one before updating)
is the only solution eh.
The reason that I held back from installing a custom rom is because I'm waiting for the touchscreen bug fix for my device iva OTA. Will I still able to get it after installing a custom rom?
Again many thanks. Is there a way to give you a thanks on every posts?
drckml said:
So the only is custom rom/original stock rom before update(which is impossible because I haven't backed up one before updating)
is the only solution eh.
The reason that I held back from installing a custom rom is because I'm waiting for the touchscreen bug fix for my device iva OTA. Will I still able to get it after installing a custom rom?
Again many thanks. Is there a way to give you a thanks on every posts?
Click to expand...
Click to collapse
If there is a way to restore back to your stock version or find a way to get back to stock version then yes .
If you had a Sony Device then you could restore it with SEUS.Now with a Xolo I really dont know.Ask to the specific device forum
UltraWelfare said:
If there is a way to restore back to your stock version or find a way to get back to stock version then yes .
If you had a Sony Device then you could restore it with SEUS.Now with a Xolo I really dont know.Ask to the specific device forum
Click to expand...
Click to collapse
Thanks a lot man. I've flashed a stock rom and my device got fixed from screen flickering. Really looks like a firmware bug. So I've just downgraded.
Again thanks a million

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