As title says, I dropped my phone (!! Gahh! Idiot!!) but it still works fine but the gorilla glass has shattered and is currently held in place to stop it falling apart (heheh, reminds me of the episode of the Simpsons where a TV in a shop had a feature called: Durable outer casing to prevent fall-apart) by a piece of Sellotape.
I have found chinese sellers on ebay selling the LCD screen assembly as a unit for £120 but it is unclear whether this includes the gorilla glass.
Does anyone have a similar story with a known resolution to my problem. Don't want to spend the £120 if it doesn't have the glass and bizzarely the seller has not responded to my numerous questions asking this very thing.
In anticipation, sad owner of even sadder looking streak.
Touch+LCD replacement is around $90 plus shipping in Chinese auction sites, touch glued to LCD so finding separate ones could be challenging.
Sent from my Nexus One using Tapatalk
Actually having looked closer on ebay there are other sellers that do describe it as with glass, but they are still around £120. What sites can they be bought for for $90 plus shipping? With the exchange rate that sounds much more reasonable... do they post to UK?
You need to do some googling do remember seeing a few sites offering replacement lcd+touch units around that price. Having bought mobile phone replacement parts from asian sites before, intl shipment should not be an issue for them.
Sent from my Dell Streak using Tapatalk
wow, I've been hearing from a lot of owners that their gorilla glass has cracked. how far from the ground did you drop it? I've heard it getting cracked from a 3 ft. drop, which isn't much at all. I thought these things were supposed to be tough.
on a side note, I just got my streak today from best buy. totally forgot to ask about insurance from them, but does anyone know if dell or at&t offers insurance? ive already dropped it on the first day, and seeing how long it is, I'm sure its gonna fall out of my jacket while getting into a car or something.
You might want to go to o2 and get your Streak replaced. For free. I was really surprised when they replaced mine which was with broken gorilla glass and intact lcd... fell down from 6 feet maybe
Sent from my Dell Streak using XDA App
Dell replaced mine free of charge. Ring them
Sent from my Dell Streak using XDA App
Dell also replaced my unit when I called with broken screen. Had it in my hands in less than a week.
Try ringing 0844 444 3244 - Dell Mobility.
They will arrange UPS to pick up the device from your address.
(Due to Xmas, snow, bank holidays - my pick-up is delayed as UPS is not functioning properly!).
Just got off the phone now, Dell said they will send another request to UPS to have it picked-up, repaired and sent back to me for free.
Come on UPS!!!
I have already purchased insurance now through bank! Not taking chances this time
Also, you are not alone with the sello-tape business!
Good luck to you too!
I dropped mine and the lcd has leaked all around the edges but the gorilla glass stayed perfectly intact.
I have had an insurance claim for accidental damage accepted, however prior tio sending it off I thought I'd give Dell a ring and lo and behold they are going tio fix it or replace it free of charge! They said it was due to me being a valued customer and a one time only offer, but its definitely worth a shot as I've never had anything Dell before the streak.
I think I'd best get Steve's rom off it before I return it though
Sent from my Dell Streak using XDA App
Brilliant! Thanks guys. They're collecting tomorrow.
Ok, spoke to Dell on Tuesday night and they said they will send out request and UPS will pick up by next working day.
Just spoke to UPS (Obviously with no reference / tracking number). I was told Dell should have sent me a prepaid envelope or provided me with a tracking number and hence she can't help me at all - even when I asked her to find the request by address..
Hopefully they will pick it up today, if not I will be phoning Dell to get tracking number.
Lumbard, did Dell give you any reference numbers??
HEY! Just got the phone picked-up by UPS
My streak has been returned today, its the same phone but with a new screen.
Thanks Dell!
Sent from my Dell Streak using XDA App
mine got picked up yesterday by UPS, what is the turn around time like? the lady on the phone said up to 30 days, which i hope not
Anyway i am happy, O2 sent me my unlock code as well, free of charge, so still very happy with my purchase
Andhappy with dell, free replacement screen is great, now all i got to do is not drop it again
For those that were able to have Dell replace the glass, did they ask for the service tag number?
Reason being that my Austin Beta does not have tag
fell from about two feet and put a nick in the glass, then when I tried to use a lens cloth to clean it up, I heard a snap and realized the glass split in two
I got it for free, but damn that ruined my weekend.
Dell ALWAYS ask for service tag, in fact that is the first thing they ask when you call them. I'm gonna have to say that your streak won't be free anymore and it's gonna cost you about $150. But still $150 Streak aint that bad.
damo182 said:
the lady on the phone said up to 30 days
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Mine was picked up on the 29th December, I tracked it by the ups website to budapest in hungary (I'm in the north west of england) where it arrived on the 3rd January and it arrived back with me today, which isn't too bad.
The only complaint that I might have is that once it is delivered to the factory, there is no way of tracking the progress of the repair, even if you call they cannot help.
Sent from my Dell Streak using XDA App
So this is the second lcd screen that has broken on my dell streaks. I didnt drop my phone both times, I just took it out of my pocket and when I turned on the screen the lcd screen was shattered. The first time I called dell and they were able to replace my phone for free but not this time. Does anybody have any suggestions as to what I could do?
-Thanks
I have the same problem. a friend of mine owns a cell phone repair shop in Oklahoma City and he told me that the screen costs around $150.
I don't know how much he charges to fix them but here is his website.
I think he does mail in orders too.
The website is CPR-OKC.com
I had to replace my screen and this is who i got it from.
http://harrytelecom.blogspot.com/
The price for you to purchase should be around 125 us dollars. Will cost more for them to install.
Try www.dellstreakrepairs.co.uk. Excellent service.
Sent from my Dell Streak
Dell Streak LCD Repairs: Dell Streak repairs, Dell Streak spares, Dell Streak parts, Dell Streak screen repair, Dell Streak digitizer repairs, Dell Streak Gorilla Glass
Hey all, I'm interested in buying a damaged Dell Streak (pref a black one). I have a perfectly intact screen, LCD and hardware so I'm just after the plastic housing, backplate and front button and earpiece plastic. Smashed screen is fine, and doesnt have to work at all, I will be stripping it for just the outer housing so I am looking for a cheap buy. Cant seem to source it anywhere and when I finally decide to buy a broken one there's none on ebay so if anybody has a brick in good condition and lives in the UK please PM me with what you would like for it.
I'm looking for one as well, if you found one I need the screen... one guy just offer me his streak £300, that's too much for me, if you want talk to him go there http://forum.xda-developers.com/showthread.php?t=990892
check this:
http://cgi.ebay.it/Unlocked-Crack-G...67064?pt=IN_Mobile_Phones&hash=item3f07b9f518
I missed a few auctions on ebay, they went for between £100 - £200 with a damaged screen.
Ill let you know if I get hold of a spare screen fabiobil.
Hey all, the LCD on my Dell Streak broke and I am looking for a replacement. If you have the LCD either loose or on a scrap Streak, please let me know if you would be willing to sell. I am planning to repair it myself. Just a note, this is NOT the gorilla glass, it is the LCD beneath it.
Thanks
Your best bet would be ebay, i bought a whole replacement unit ( lcd and glass) for 25 pounds and it comes as a sealed unit
Sent from my Dell Streak using xda premium
That or Amazon. Just bought on from there with tools to replace(LCD & Glass) for about $55 shipped.
i have a brand new one, it was an accidental extra piece i got from ebay.. they shipped 2 instead of one... its sealed and has never been opened....
pm me
Guys I had the wonderful streak for 20 months to be precise and loved it for what it is...
One day the phone came between my heavy butt and stone staircase and inner LCD is broken... (Gorilla glass still intact) :crying:
If someone has a bricked Dell streak lying around and would not mind sending it over, I can get my little friend up and running again..
I tried the Dell service and repair shops around and no one has a screen for it, also the second hand mobile shops also don't sell it anymore!!!
Will really appreciate your gesture... :highfive:
pi_yush said:
Guys I had the wonderful streak for 20 months to be precise and loved it for what it is...
One day the phone came between my heavy butt and stone staircase and inner LCD is broken... (Gorilla glass still intact) :crying:
If someone has a bricked Dell streak lying around and would not mind sending it over, I can get my little friend up and running again..
I tried the Dell service and repair shops around and no one has a screen for it, also the second hand mobile shops also don't sell it anymore!!!
Will really appreciate your gesture... :highfive:
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Click to collapse
try ebay... maybe they sell it as spare..
pi_yush said:
Guys I had the wonderful streak for 20 months to be precise and loved it for what it is...
One day the phone came between my heavy butt and stone staircase and inner LCD is broken... (Gorilla glass still intact) :crying:
If someone has a bricked Dell streak lying around and would not mind sending it over, I can get my little friend up and running again..
I tried the Dell service and repair shops around and no one has a screen for it, also the second hand mobile shops also don't sell it anymore!!!
Will really appreciate your gesture... :highfive:
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Click to collapse
This company fixed by Streak after I left it on the roof of my car and drove off. They did a great job and my Streak was returned looking like new.
http://www.dellstreakrepairs.co.uk/index.html
Bugscze said:
I have bricked one with broken LCD screen.
Odesláno z mého Dell Streak pomocí Tapatalk 2
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I would recommend just buying a replacement screen off Ebay. Here is who I bought mine from
http://www.ebay.com/itm/DELL-Streak...793?pt=LH_DefaultDomain_0&hash=item2c5ce03609
comes with all the tools necessary.
Also you can take this chance to replace the internal microSD if you would like.