Hi All...
I was listening to some tunes on the Mozart today with my hands-free plugged into the device... and later when i tried playing audio songs over the speaker, it didn't output the sound.
To cut a long story short, even though i've plugged in and taken out the hands free numerous times, the phone still/always thinks that i have the hands free plugged in... thus no audio over speakers and i can't answer phones either without either plugging in the hands-free or turning on the speaker phone...
Any ideas on how to get this corrected?
Regards.
I have made an reset and solved the problem!
soft_sainty said:
I have made an reset and solved the problem!
Click to expand...
Click to collapse
I soft-reset the phone multiple times without success... and finally did a a hard-reset, but the problem persists!
Frustrated!!!
Ok.... so here's it got fixed... FINALLY!
I was at the gym today and while working on a machine, the phone slid out of my pocket and fell onto the floor... And VOILA!!! It now works properly!
So if you ever run into this weird ****ty problem and have already tried putting in and taking out the handsfree/headset as well as soft-reset and hard reset... then just hold the device at waist length and let it fall onto the floor...
i'm guessing when you plug in the hand free, it actually push something down and doesn't come back up, that's why it keep on remains on hand free mode. Just my 2cent, probably a strip on the phone to see the hardware design.
ching4ever said:
i'm guessing when you plug in the hand free, it actually push something down and doesn't come back up, that's why it keep on remains on hand free mode. Just my 2cent, probably a strip on the phone to see the hardware design.
Click to expand...
Click to collapse
That's my thought was... but i tried using a pin to touch every single pin i could find in the hole... but no luck with that.
Ever since i dropped the phone and it started working properly again, i haven't had this problem again...
msalmank said:
Ok.... so here's it got fixed... FINALLY!
I was at the gym today and while working on a machine, the phone slid out of my pocket and fell onto the floor... And VOILA!!! It now works properly!
So if you ever run into this weird ****ty problem and have already tried putting in and taking out the handsfree/headset as well as soft-reset and hard reset... then just hold the device at waist length and let it fall onto the floor...
Click to expand...
Click to collapse
haha the russian way of fixxing things
worked for alot of micosoft products over the past years
but is not adviced to everyday user.
restart your phone didnt fix it?
replug the cable didnt fix it?
replug the battery didnt fix it?
phone reset didnt fix it?
reflash rom didnt fix?
i dont belive its some hardware switch.
I have this problem too so annoying as now phone calls will not work as it thinks you are using a headset! Argh how can we fix this?
msalmank said:
Ok.... so here's it got fixed... FINALLY!
I was at the gym today and while working on a machine, the phone slid out of my pocket and fell onto the floor... And VOILA!!! It now works properly!
So if you ever run into this weird ****ty problem and have already tried putting in and taking out the handsfree/headset as well as soft-reset and hard reset... then just hold the device at waist length and let it fall onto the floor...
Click to expand...
Click to collapse
A great way to solve a problem I will rembember that!
I solved this problem by using contact cleaner, just cleaned the headphone jack and all is working well!
This is definitely a hardware issue...
And how is banging Microsoft products will make them work? Do you mean the many, many software or their mice?
Related
ok so i have a tmobile tp2 and been having it since the first week it was released.
for the pass couple of days the call, home, and back buttons wont function like they need to.
also when i slide my keyboard up the screen goes completely black even when i close my keyboard, the only way to fix it somewhat is to keep pushing the sleep/wake button untill it turns back on.
my guess is that maybe something like a cable became loose and is causing it to have these problems, and i just wanted to hear what you guys have to say about it, or what you think the problem is and what you would recommend to fix it because i cant afford to buy a new phone for quite awhile.
Posting in the Accessories forum might not be your best shot at an answer.
lilchicano said:
also when i slide my keyboard up the screen goes completely black even when i close my keyboard, the only way to fix it somewhat is to keep pushing the sleep/wake button untill it turns back on.
Click to expand...
Click to collapse
Sounds like an app running to me. Even File Explorer (when searching the Windows folder) can cause my phone to hang for a long time. I would check in task manager to see if something is running. You can also try and app called "Clean Ram", it works great. The other option is a hard reset, to ruke out software issues. It could be harware, but I doubt it.
Miami_Son said:
Posting in the Accessories forum might not be your best shot at an answer.
Click to expand...
Click to collapse
Very true.
It's likely a loose cable as you presumed. Hopefully you still have time left on your warranty.
I hate to be the oen to say it, but it sounds like your ribbon cable is going.... My son had the same thing happen on his Kaiser/Tilt (Grandpa to this Phone)... It started like you said... then got worse over the matter of a few weeks... His screen woudl only work when it was closed... the buttongs on the screen housign stopped working properly... then his memorycard reader (it was in teh screen part on that phone) went nuts... got to the point where that phoen was basically useless... I hope that isn;t your problem, but it sounds like it..
Teej53214 said:
I hate to be the oen to say it, but it sounds like your ribbon cable is going.... My son had the same thing happen on his Kaiser/Tilt (Grandpa to this Phone)... It started like you said... then got worse over the matter of a few weeks... His screen woudl only work when it was closed... the buttongs on the screen housign stopped working properly... then his memorycard reader (it was in teh screen part on that phone) went nuts... got to the point where that phoen was basically useless... I hope that isn;t your problem, but it sounds like it..
Click to expand...
Click to collapse
yeah i can pretty much say that it is the cable since i could still slide my keyboard but the screen just looks fuzzy like and when i close it, it takes time to adjust back to normal. so basically now its just an all touch screen phone to me now... sort of sucks since i miss using the keyboard so much.
and yeah the buttons got worst now to a point where none of them worked but somehow the back button started working again so thats the only button that does work now.
and a new problem started occuring in the last few days, the screen would turn on by itself with even a slight bump around where the battery is located, it really sucks for me cause it kills my battery faster and it just starts opening up random apps while its in my pocket.
I would like to hear what finally happened. People don't forget we are using WM phones. So no matter what the problem, hard reset before deciding!
schumifer1 said:
I would like to hear what finally happened. People don't forget we are using WM phones. So no matter what the problem, hard reset before deciding!
Click to expand...
Click to collapse
wow super late response to this.
but my final verdict is that it was the flex ribbon cable that is the issue.
my TP2 doesnt even show anything no more, its still functional but you just cant see whats goin on with the screen because its like its turned off.
it stopped working on me on dec 25,2010 (what a great present from the phone, huh?) to how i described it.
so now im using my sisters old HTC dream, but even this one is starting to have an issue with the ribbon cable too! i just get bad luck with these phones now i guess.
edit: oh yeah i still have my Rhod210 just sitting on my desk till i get it fixed... oh how i miss my TP2!
Another late response then
Fixed it yet, have you?
this occasionally happens to my phone too, that it, the screen blanks out sometimes. the cause in my case is pocket lint. since it's hayfever season, i carry tissues in my pocket which kind of disintegrate to confetti after a while. while my tp2 is in my pocket, these tissue particles tend to get in behind the ribbon cable and cause some kind of blockage. by just blowing in around the ribbon cable area, it tends to clear out those fluffy bits and the screen is working again. so don't carry tissues in your pocket with your tp2
schumifer1 said:
Another late response then
Fixed it yet, have you?
Click to expand...
Click to collapse
i actually took the time to open up the touch pro2 all the way today for a full diagnosis on it, and i was right. it was the cable. where the cable is exposed when it tilts, it looks like it sort of got stripped around that area. im not sure how but it left part of the cable exposed which im guessing is whats causing it to have the issue. i was taking a couple of pictures as i was disassembling it, but i forgot to take a picture of the cable itself to show you what i mean. maybe ill disassemble it again tomorrow so i can take a pic! =)
but yeah im still using the g1, and i finally fixed it! (ended up bricking a g1 so i used the other as replacement parts on it) but hopefully not for long cause graduation is tomorrow for me, and i MIGHT end up getting a new HTC phone as a graduation present from the family. so i hope that does happen!
ok so i reopened the touch pro 2 and took a pic of the cable to show you what i ment.
Hi all,
I am having the weirdest problem here and need some advice. Tried the search function but came up empty, although it seems by googling that other people have faced it. Problem is that none of the following helped.
Out of the blue my phone thinks that the handsfree jack is used at all times.
So, when i actually use the handsfree all is ok.
When i unplug it i still get the headphones icon on the notification bar and every sound except ringtones is routed to the headphones jack so i have no sound at all.
Tried:
Flashed stock rom, other developers roms, and every piece of kernel i could get my hands on. Of course in the process i did the proper wipes from the cwm menu.
Factory reset.
Sound test through the *#*#0673# menu.
Plugged - unplugged the headphones like 100 times.
Cleaned the headphones hole with cotton bud.
Applied force to the walls of the headphones hole with the jack plugged in.
Took it to a tech friend of mine who took the whole thing apart and tested almost every piece of hardware to his personal handset..everything works as it should.
For now the plan is to keep pluging unplugging the handsfree till it works. I will do that because one time it actually played music from the speaker for a couple of seconds... Unfortunately it then started using the headphones again.
I could really use some help here from the gurus PLEASE.
Thanks in advance
Alex
Nothing guys? Comon there must be something i forgot to try...
TAlx said:
Hi all,
I am having the weirdest problem here and need some advice. Tried the search function but came up empty, although it seems by googling that other people have faced it. Problem is that none of the following helped.
Out of the blue my phone thinks that the handsfree jack is used at all times.
So, when i actually use the handsfree all is ok.
When i unplug it i still get the headphones icon on the notification bar and every sound except ringtones is routed to the headphones jack so i have no sound at all.
Tried:
Flashed stock rom, other developers roms, and every piece of kernel i could get my hands on. Of course in the process i did the proper wipes from the cwm menu.
Factory reset.
Sound test through the *#*#0673# menu.
Plugged - unplugged the headphones like 100 times.
Cleaned the headphones hole with cotton bud.
Applied force to the walls of the headphones hole with the jack plugged in.
Took it to a tech friend of mine who took the whole thing apart and tested almost every piece of hardware to his personal handset..everything works as it should.
For now the plan is to keep pluging unplugging the handsfree till it works. I will do that because one time it actually played music from the speaker for a couple of seconds... Unfortunately it then started using the headphones again.
I could really use some help here from the gurus PLEASE.
Thanks in advance
Alex
Nothing guys? Comon there must be something i forgot to try...
Click to expand...
Click to collapse
I would have to guess it's a hardware problem... although you have tested everything, still, I'd have to vote for sending it in for service
cdzo72 said:
I would have to guess it's a hardware problem... although you have tested everything, still, I'd have to vote for sending it in for service
Click to expand...
Click to collapse
Well, thats my next conclution. It has to be the main board which is the only one we couldnt test...i just dont want to go there yet as it means that i have to sell it for spare parts.
As for sammys service i cant really go anywhere near them after what i have put my phone through
Hi guys,
I dropped my phone into the sink filled with water ( I know what I'm an idiot ) and I got it straight out and did the usual, take battery out, place in rice for 3 days etc.
Now, I've turned it on and everything is fine except the sound, when it plays any audio it has some static with it and plays it at a much higher pitch. This is also produced with headphones connected which the phone sometimes doesn't register.
Thanks a lot,I'm happy to answer any questions about it, hope I can get this fixed since I can't afford a new phone atm
Funkeymunkeyss said:
Hi guys,
I dropped my phone into the sink filled with water ( I know what I'm an idiot ) and I got it straight out and did the usual, take battery out, place in rice for 3 days etc.
Now, I've turned it on and everything is fine except the sound, when it plays any audio it has some static with it and plays it at a much higher pitch. This is also produced with headphones connected which the phone sometimes doesn't register.
Thanks a lot,I'm happy to answer any questions about it, hope I can get this fixed since I can't afford a new phone atm
Click to expand...
Click to collapse
As far as i understand it should be a hardware problem... But you could try factory reset or reflash device just to make sure that falling in water didn't screw something in software. Also if it is possible get someone with knowledge how to open a phone to clean all internal parts from salts and oxides.
ThanKs for the reply, I don't think its a software problem because its still consistent when running with safe mode. Should I attempt to stick it in rice or something before completely voiding the warranty by opening it up ?
Oh and sorry I forgot to mention, pressing down on the metal plate on the back seemed to work as a temporary fix but now it no longer does anything.
Funkeymunkeyss said:
ThanKs for the reply, I don't think its a software problem because its still consistent when running with safe mode. Should I attempt to stick it in rice or something before completely voiding the warranty by opening it up ?
Click to expand...
Click to collapse
You can always try to take it to repair center and hope, that the water damage stickers inside hasn't worked and changed their color. BTW build of this phone is almost watertight and ports and back cover are only places for water to enter, so damage should be relatively small.
The sticker is red at the back, I think that means its been touched by water any other options ? I might still go to the repair centre and try my luck.
Hello!
Half year ago I purchased my Z2 and after using it for a month some problems started happening with the jack plug.When I plugged in any headphones and started listening to music, it would stop if the jack got moved even by a tiny little bit, like if you put it in your pockets or just by rotating it with my hand very slightly.I took it to the local service centre and they replaced it.It was working fine until now and it started doing it again.My phone is fortunately waterproof, never had problem with that.I'll take it to the service again but do you have any idea how to prevent this next and what could cause this?
Thank you
Bad luck bro.No one from here complained about that kind of problem.From my experience the only problem i had with the jack was when i dived the phone in to water.After that the jack was not responsitive for like 2/3 hours.I dont know if there is some kind of protection preventing it from working so that the jack can dry in that time.After the 2/3 hours the thing was that when i plug the earphones in it the same problem like yours occured for like 1/2 hours.Sometimes it detected the earbuds,sometime it didnt.It constantly connected/disconnected them,but only for like half an hour or so,then it went back to normal working perfectly.
I got the same problem, and my girlfriend got it also since two weeks ago. I fixed it (actually not fixed it, but made it much less annoying) on my phone by blowing in my headphone jack. (It has nothing to do with water here, phone hasn't been in contact with water!!)
ImS0Raw said:
I got the same problem, and my girlfriend got it also since two weeks ago. I fixed it (actually not fixed it, but made it much less annoying) on my phone by blowing in my headphone jack. (It has nothing to do with water here, phone hasn't been in contact with water!!)
Click to expand...
Click to collapse
Wow! I remember trying this before but it never worked, now I got out all the dust with a chopstick and I blowed in it really hard and now it's working perfectly.Don't know how long this is gonna last but thank you!
I have sometimes fibre from jeans stuck in the headphone jack and have to use needle to take it out, otherwise headphones aren't detected at all. I almost had a heart attack that the phone is damaged, but it was just debris from a pocket..
You could also try enabling the Smart Connect - Music on the go such that it would auto play the music tracks that you have to mitigate the problem u are facing. Else, try to get a RMA
dnjx said:
You could also try enabling the Smart Connect - Music on the go such that it would auto play the music tracks that you have to mitigate the problem u are facing. Else, try to get a RMA
Click to expand...
Click to collapse
That wont solve it at all lol. It has nothing to do with software.
I had such a problems. I messed a bit with a screwdriver and I got it fixed, but DON'T do that if you have warranty. I was scared that I almost broke it forever back then but I somehow fixed it and never touched it again.
However, what you can do is to take a needle and on the bottom there might be some dirt from the pocket. Try to take it out.
Sent from Xperia Z2
Luckily not from an iPhone = Yesterdays technology at tomorrows prices
It's most likely software issue. the proof is me. I had same problem. When my Z2 can detect the earphone, I tried to reboot it without unplugging the earphone. Guess what, the earphone is undetected after phone reboot. And unplugging / plugging it again did nothing. There's workaround though, my Xiaomi Piston had button on it, so I pressed the button while plugging the earphone (there're a lot of thread about it here). Then it worked, sound came to the earphone, but the buttons didn't worked (when it works normally, the button works). So I think it's most likely have something to do with the software. If it was hardware issue, then once the earphone detected, a reboot would still make it detected.
It never happened so far on the bundled noise cancellation earphone, always detected, spot on.
I don't know whats up with my S6, it has been working fine until I put a case on and half the time, other people can't hear me and the call cuts off. I've taken the case off and this hasn't helped at all. I've restarted my phone many times and it's still not fixed. What do I do?
h4mza said:
I don't know whats up with my S6, it has been working fine until I put a case on and half the time, other people can't hear me and the call cuts off. I've taken the case off and this hasn't helped at all. I've restarted my phone many times and it's still not fixed. What do I do?
Click to expand...
Click to collapse
Clean the mic hole... There's a possibility it's stuck with dirt. Just use a needle or toothpick to clean it , do it gently.