Hi everyone,
I have some serious problem with my phone and I think I have a radio problem. I started a thread and I read through this entire thread... I have exactly the same problems and this is what I consider doing now:
I still have warranty with the phone, so i want to send it in. However, in the current stage my phone is in, HTC will not replace or repair it. But if i put it for 2-3 seconds in the microwave and burn the internal flash memory, I would erase all knowledge of "me playing around with the phone", wouldn't I?
does the warranty cover burned flash memory?
your answer is highly appreciated. thx
Related
Hi all
Anyone here had any experiences of returning a flashed phone for a warranty claim? I wonder how carefully they inspect the set-up. I'm suffering very bad battery life (<4 hours) and a dead camera on my Vario II, but I'm sure T-Mobile won't accept a claim (WM6, Radio 1.43, HardSPL, unlocked etc).
I can revert some things, for instance I got the original T-Mobile WM5 installed OK but can't find the original Radio ROM (1.05).
If there's no hope I'll just open the bugger up and try jiggling the camera connector or just remove it completely!!
sim
if youre returning your phone to a brick and mortar store then as long as it looks unmodded then I don't think they'd notice. Like if you reflashed with the provider's logo, etc.... they are just sales people, MOST of them know very little about any technical aspect of the phone. From my experience of getting one of my phones exchanged the reps I spoke to were not able to answer my technical problems, which is why I replaced it... so i say go for it
Hi zammykoo,
Do they not send it back to a service centre for evaluation? I'm a bit worried that even if the shop gives me a replacement on the spot, they might check out my busted model later and then slap me with a penalty fee or something.
sim
what exactly is the problem you are having with the camera? if it is under warranty then shouldn't it cover manufacturer defects like that? if that is the case. and it should apply to the bad battery life too, if those things were not caused by you (like water damage, they can tell) then they wouldn't have anything to say..... but as far as software reflash then i really don't think it'll matter cause they will probably reflash it themselves to clear out any previous user settings before putting back on the market
Hi there,
I just found an official WM6 flash from T-Mobile UK, so I've flashed that and taken it back to the shop for repair. Thought I'd take a chance as the phone is effectively useless at the moment (camera is dead and battery loses 20% per hour).
Thanks for your advice!
sim
Undo HardSPL? Mtty's format command clears everything?
Hi...I have a few questions about this topic as well.
It looks like my radio (hardware) died on me after a soft reset...I'd been having some problems with it before then. Anyways, I went through my provider's warranty exchange and I'm about to send my old handset back. My questions:
1) I'm stuck in the bootloader screen, since I couldn't upgrade my radio. I have Hard-SPL installed on my device, and you can see that (it says "Olipro" in the bootloader screen). Is there any way to remove Hard-SPL, or do you guys think I even need to worry/bother with that?
2) In the process of trying to reflash my phone and fix things myself, I used mtty and its format command...What exactly does that format? Is my phone's memory completely clean? That's fine by me if it is; I don't think that would be an issue with service personnel. I'm just wanting to know exactly what mtty's format does.
In addition, if anyone else has had to make a return under similar conditions, I'd appreciate hearing about your experience. THANKS!
i dont think any spl have a format command!!!!
r u kidding???
No, SPL's don't have a format command (that I know of!); I used this utility called mtty...I read about it here in the forums; it comes in handy when you're trying to recover from a bad flash, I think.
Anyone else have an answer to my questions?
1) I'm stuck in the bootloader screen, since I couldn't upgrade my radio. I have Hard-SPL installed on my device, and you can see that (it says "Olipro" in the bootloader screen). Is there any way to remove Hard-SPL, or do you guys think I even need to worry/bother with that?
2) In the process of trying to reflash my phone and fix things myself, I used mtty and its format command...What exactly does that format? Is my phone's memory completely clean? That's fine by me if it is; I don't think that would be an issue with service personnel. I'm just wanting to know exactly what mtty's format does.
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I had no problem with AT&T returning several unlocked and upgraded phones for replacement.
Thank for the response...
tvone said:
I had no problem with AT&T returning several unlocked and upgraded phones for replacement.
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Click to collapse
tvone, thanks for taking the time to respond; I appreciate it.
Based on what you're telling me, I guess I won't worry about "downgrading" from HardSPL before taking it in.
If anyone has a different experience - or would just like to provide more reassurance (I'd love to have it!) - please let me know soon...I'll be taking care of this today!
THANKS!
Hello kind and helpful people of XDA.
I am currently looking for some help regarding warranty on my recently diseased Galaxy S2 (SN: i9100GSMH).
Story:
I dropped it on a wooden floor while it was on. The OS kept chugging along, but would only open apps that was already in RAM after the incident.
Noticing trouble, I immediately thought a reboot would fix all my problems. Now it seems the internal memory is dead.
Now I'm trying to make it eligible for warranty, at least by removing the traces of root and unsafe kernel.
I figure that even though I'm sending it in because of a physical defect, they will send it back immediately because of the unsupported firmware.
Symptoms:
I can't enter recovery mode.
I can't boot the OS. It gets stuck on the Siyah kernel logo (big root giveaway, I want it gone).
I can't write to NAND neither through Odin nor Kies (Kies doesn't even connect).
I can enter Download Mode, but of course it shows that I have a custom binary installed. My install count is 1.
Do I have any options? I've heard of some JTAG method that would be able to at least reset the counter (as far as I understand). Is this true?
Regarding the warranty: I am not referring to the standard warranty.
I've paid big cash for a warranty/insurance that covers accidents. My brother dropped his LG Optimus X2 in the toilet, returned it to the exact same store with the exact same type of warranty and got a new one.
With a service like this at hand I really want to try anything to make it eligible for warranty(/insurance).
I have never used my root permissions in any harmful way. I only did it because of the AdFree app, and my favourite ROM DiLiDroid.
I've had great success with rooting and installing various software on my old SE Xperia X1 and HTC Desire (they aren't dead yet, and are my current backup phones),
so I thought it wouldn't hurt with the GS2. Seems I'm paying the price now :crying:
Thank you very much for your time!
If anyone can help me, I'll definitely buy you a beer or a cup of coffee!
Well, an usb jig will reset the binary counter.
About the siyah animaton boot....yakes, if your nand is damaged you'll have to brick it (with a pit file no one is gonna know what the hell you've done with your device).
Then again, have you even tried to make the pc to see the phone? It's worth the try.
Sent from the little guy
Nobody here can do or say anything about any warranty. Anyone claiming the same is lying to you.
If this warranty of yours covers accidents & you had an 'accident', send it in & see what happens. You're not going to get the certainty you're looking for from anyone on an internet forum.
If the phone won't boot, there isn't anything further you can do with it.
I've just read all the little details about my insurance.
It covers liquid damage, screen fractures and other physical accidents one time a year, so I guess I have to give it a whirl in the toilet.
Hopefully that will kill the traces.
The jig sounds like a must have for anyone tinkering with root. Thanks for confirming my theory.
I will definitely crawl the net for one. Special electronics 'equipment' is hard to come by here in Denmark, and I don't think I have the required solder skills to make one myself.
I do find this guide very helpful though: http://forum.xda-developers.com/showthread.php?t=1604707
This also sounds like the best way to go about this situation, as I can be totally honest about the reason for my phone not working anymore.
Thank you for your time!
If you're gonna flush it, do it right
S2 are hardcore muthaf***ers, they don't die easy. Make sure it doesn't boot after spending 2 days in a bucket of rice.
Sent from the little guy
I realize this as my device has been through some terrible things.
I've ordered a USB Jig, costing about 10$ in total, it should arrive on Wednesday.
If it works I'll be a very happy man as I won't have to lie about the actual defect.:victory:
Hi all,
My galaxy S2 recently died due to minor water damage. Now I ordered a S4, but I would like to know whether it's possible to recover photos from the internal SD card. To be clear: the phone doesn't power on anymore at all. My girlfriend also has a Galaxy S2, and I was thinking of exchanging some phone parts to access the broken one's internal memory. Some things I've been thinking of:
1. Switch mainboards. This would only be useful if the internal SD card is not soldered to the mainboard. Could someone tell me whether this is the case?
2. I read on a website the following:
As the chips are directly soldered to the smartphone’s mainboard and can be made to specially interface with the SoC used, but sometimes companies don’t solder user-accessible internal storage to the mainboard, instead putting a micro-SD card in a hidden slot. Examples are phones like Samsung Galaxy S2 and HTC Desire HD.
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This implies that I could simply take out this internal SD card and switch it with the other phone. Is anyone familiar with this?
My girlfriends phone has to remain working in the end, mine is broken already and I don't care whether it breaks even more..
Thanks in advance!
Samsungs are soldered, it's an actual chip. And just don't go there. The possibility that you'll completely stuff it up beyond repair is high unless you do this sort of thing for a living (and you'd have to source the chip from a 2nd hand board anyway, might as well do the easy thing & replace the board).
You've got it the wrong way around re: motherboard. This is exactly what service centres replace when n00bs come in & say 'I went to sleep & my phone didn't wake up (I was trying to flash a custom rom to my phone but flashed a rom for the I9000 by mistake).
Either replace the motherboard yourself (source a 2nd hand one from a 'donor' or broken phone online somewhere), or find the board & pay a local mobile repair shop to do it. That's should fix it assuming nothing else is water damaged, which you're only going to know if you either take it to someone who can diagnose, or you swap the motherboard out.
Or you can throw it in the bin.
what happened? were you able to recover the photos and contacts? I have a similar situation, shall I try replacing the motherboard?
Hello every-xdadeveloper-one~ here i would like to ask questions about my S2 GT-i9100g
My phone is dead. No download mode, recovery mode, usb connection, odin recognition, kies detection, charging, turning on, nada. Meaning in whatever it is, it is not responding to anything.
I would like to ask some professional help here in xda; what has happened to my phone? Is it the emmc? power supply failure? or anything related to it? i really need to know any related things that i'll be dealing with before going to the last step, service repair. it is working fine, i have rooted, unrooted, cyanogenmod and stock, cwm and stock, but none of this has given any problems until one day when it is charging, it suddenly turned off forever.
Please tell me any related things of what has happened.
note: i used a few PIT files when flashing before this, and i'm not sure which is which for the mobo. and few months back before the s2 is totally dead, it keeps on turning off by itself even when full battery, but still workable.
Probably the EMMC, but without having the phone in front of us with the tools to diagnose it, nobody here can tell you this for certain. Fix will be motherboard replacement (assuming you intend to keep this phone & not get a new one).
Take it to a Samsung service centre (more expensive option), or source a 2nd hand motherboard online & either swap the boards yourself, or pay a local mobile repair shop to do it (cheaper option).
Well i just bought a phone from amazon and got it monday it had half battery when i got it so i put it on the charger A hour later it was dead so dead that it wont even charge i tryed diffeent plugs different chargers still nothing what could it be ???
^^^
What model; I.E sticker on the phone chassis under the battery, what does it say ?
I guess it is :crying: Heard there is a workaround that maybe the balls beneath the emmc is like problematic? Maybe i need to reheat it a few seconds and cool it instantly to MAYBE get it able to turn back on? Changing a new board is not an option as important work flowcharts are in the internal storage. I guess service repair of the emmc is needed. Hmmm.
Is it possible that wrong PIT files be the culprit that made all this?
You won't be recovering any data regardless of how you proceed.
You can't 'repair' the EMMC, and it's not feasible to just replace the EMMC (and even if it was, your stuff is on there which means you lose it anyway), replacement of the board is how you proceed. Even if it was possible to replace just the EMMC, you'd probably end up paying 3-4 times the cost of having the entire board replaced due to the cost of labour (swapping a board takes 10 minutes).
If a PIT was the problem, the problem would have occurred immediately after the PIT flash I.E you would have flashed the PIT, and the phone wouldn't have booted immediately after. It's a simple case of component failure, which happens with all electronics all the time. I'm always surprised by how people on here seem to find this incredible. Stuff breaks, simple really.
The only possible very rough chance you have of recovering any data is a company who specialises in recovery of data from dead HDD's, they may be able to help, though very unlikely. If they are able to help, expect this to be very expensive. I have not seen a single post from anyone who has contacted one of these companies & been able to recover data from a phone in this state in the over 2 yrs I've been here.
Thank you for the info. Now i guess the only choice to do, is to repair(replace the mobo), or go buy a brand new s2(or higher models). I will check if there is any way to retrieve the data inside, and i dont mind the cost. :good:
I was just using my phone earlier today when I received a call and a text and another call at the same time in perfect timing, then the phone went black and hasn't shown any life since then.. I understand this is the Sudden Death Syndrome with the galaxy. What do I need to do to get that bootloader put onto my sd card and see if it can write the emmc at all? I also have veteran soldering skills, I can swap the emmc chip like a piece of cake if needed. Just wondering what I need to do to make my phone run again, thanks!
Also, i know that new data will need to be flashed to the new chip if i have to replace it, how would i do that?