Hey everyone. I’ve used this site coupled with androidforums for all of my Vibrant problems. In the past I have found all of my answers with a quick search. Unfortunately I have run into a problem where searching hasn’t yielded any possible fixes.
Get ready for a novel. (or scroll to the bottom for the tl;dr)
I updated my Vibrant to 2.2 a few days after the release was updated. I’ve been tethering my phone pretty frequently since then. I rooted my phone days before, didn’t screw around with anything while rooted, then unrooted before I updated. I’m using Windows 7. Using an unlimited data plan. My usual download speeds (through speakeasy) were around 1.3mbps. Uploads were slower, but they don’t matter much anyway. The connectivity and speed have been great up until last night. I was doing some school work, downloading various word files when all of the sudden internet pages were loading extremely slowly, and all of the downloads stopped. I saw a little yellow ! yield sign over the internet connectivity method in my task bar. It said “No Internet Access”. I switched to wifi (my phone tethers 2x as fast as the wifi here), and continued. School > phone internet problems.
Wifi speed (speakeasy.net) (today)
Down: 0.44mbps
Up: 0.10mbps
After getting home today from class, I finally had a chance to try to see what was up. I plugged my phone it, and it worked pretty well for a few minutes. After those few minutes the yellow ! came up, paired with “No Internet Access”. I disconnected my phone from my computer, tried again, reset my phone then tried again, and even removed apps that ran in the background that were sharing the connection. Nothing changed. My phone has been in the exact same position on my desk each time I have tethered it, starting from the very first time, always on the windowsill.
I downloaded the speedtest.net app to see what my speeds were, because the wifi at my house was loading pages and stuff a lot faster than my phone was. While remaining somewhat precise, the results were all over the board. While doing the tests I put the phone in its usual spot on the sill, and then moved it directly in front of me on my desk. I started to search for related problems on line, but couldn’t find anything more than a thread or two with the answer to a similar problem being tower quality/relative distance.
I ran the troubleshoot app that windows has, and it came back with “The DNS server isn’t responding”. Again I searched (google) for a possible fix, and yielded no results. The only thing I found was some custom DNS servers mod on here, but I’ve been waiting for Kies to download for the past 20 minutes to back my phone up. While downloading Kies I noticed that I was getting ~25kbps, and that it was going to take 30+ minutes. I hooked my phone up, and restarted the download. It shot up to 5mbps then just dropped. It went from 5mbps, to 4mbps, 2mbps, 1.5mbps, 900kbps, 800-700-600-500, all while the rate of change was decreasing as well. The jump from 5mbps to 1.5mbps was by the mb, but once it got to 900kbps the rate of change went from dropping hundreds, to dropping tens, to quickly dropping ones, to trickling out single kilobits. Then I was hit with the ! “No Network Access”. While this was happening the phone stayed completely stationary. The complete loss in data came only after tethering. I browsed the internet on my phone for a few minutes after, and everything was fine. It’s almost like the data tethering is signaling the phone to drop network access or something. I have zero apps running in the background of my phone that are using push, to my knowledge. I’m at a loss.
The speed tests I did earlier are below.
Tether speed (speakeasy.net) (last week)
Down: 1.3mbps
Up:??
Today’s 3G speed (speedtest.net app) – based off of 19 tests done in a little under an hour.
Highest download – Lowest download
Down: 0.86mbps - 0.06mbps
Highest upload – Lowest upload
Up: 0.62mbps – 0.03mbps
-Actually the lowest for each was zero, after getting the “No Network Access” I disconnected and tested, and got -0.00mbps.-
Average:
Down: 0.41mbps
Up: 0.18mbps
Also, before buying this Vibrant I had an iPhone on Tmobile. I unlocked it myself, jailbroke it, set up tethering , ect, ect. So I’m not completely phone-modding illiterate. I've just been out of the loop for a year or so.
Tl;dr – Been tethering phone for a month with consistent speed/no problems. Last night randomly I got “No Network Access”, and since then my tethering has started at a very high speed after plugging it in, then dived down until there was “No Network Access”. Windows 7 says “The DNS server isn’t responding.” Phone was in the same spot it has always been in, everything has been fine up until last night. wat do?
Maybe you have been throttled by Tmobile. Have you gone over your cap of 5gigs? Our data plans are not truly unlimited, but you atleast you have received a text from Tmobile first. Thats my guess.
i sometimes have a similar problem but it sounds like youre tethering via usb, correct? I use mobile ap to use the net wirelessly off my phone and have had issues with it either not connecting at all and giving an error or just never connecting. My solutions have been quick easy fixes and figured id share but not sure if they would work for you or not. When it gives the error in mobile ap i simply click settings and then save (not changing anything) and then turn it on again and bam it works... When i get no connection after it works, or if i lose connection while online, i flip the phone to airplane mode for about 45 seconds and then turn airplane mode back off and turn mobile ap back on and everything is great. I also have the "unlimited" data, and i use it a lot, actually 3 days ago i looked and was at 4.7gb used... and havent looked again but i gotta be over the "5gb limit" and i havent been throttle capped at all.. Everything is running great speed wise... figured it would be worth a try if you wanted to, like i said, not sure if it will help your situation but just in case it might thats how i get around the data drops.
Related
I have this problem using wired or wireless tether. My Eris will connect fine at first but the signal will go away (the 3g indicator goes away and the cellular signal cuts off and then back on). I don't think it happens using pdanet but I'd like wireless tether.
I have tried 6 different roms including froyo. I tried anetshare and it didn't work (I don't think it is updated anyway). I changed many of the settings off and then back on one at a time with no change. Trying to download anything seems to make it happen instantly, while just browsing might go on for several minutes. I thought it might be something verizon had done to detect if you are tethering but I doubt it.
Right now I am using xtrROM 4.2 and the wired tether is better but still cuts off. Wireless tether still drops off quickly upon starting downloads. I'm going to get the latest wireless tether for root users and check for updates for anetshare. I'll keep trying and hopefully one of us will figure it out.
camiot said:
I have this problem using wired or wireless tether. My Eris will connect fine at first but the signal will go away (the 3g indicator goes away and the cellular signal cuts off and then back on). I don't think it happens using pdanet but I'd like wireless tether.
I have tried 6 different roms including froyo. I tried anetshare and it didn't work (I don't think it is updated anyway). I changed many of the settings off and then back on one at a time with no change. Trying to download anything seems to make it happen instantly, while just browsing might go on for several minutes. I thought it might be something verizon had done to detect if you are tethering but I doubt it.
Right now I am using xtrROM 4.2 and the wired tether is better but still cuts off. Wireless tether still drops off quickly upon starting downloads. I'm going to get the latest wireless tether for root users and check for updates for anetshare. I'll keep trying and hopefully one of us will figure it out.
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Click to collapse
This is actually a problem that happens somewhere between your phone, and Verizon.
This happens with every ROM, everywhere, at random.
Sometimes it won't happen to me for a month at a time, sometimes it'll happen every night for weeks straight.
Reboot the phone. Cross your fingers. Next time it boots up, you might be fine for an hour or two. Might not be.
3g just disappears COMPLETELY at random, and removes any connections you have. It's REALLY annoying.
Knock on wood, but it hasn't happened to me in at least a week. I'm on xtrSense 3.1.
I've never had that problem before. Try updating your radio.
I tried more updated ROMs and 3 different radios. Still not working. Right now I'm on nonsensikal froyo 2.2 with radio 2.42.01.04.27. I'm going to update via *228 to see if that makes a difference. I can't see what rebooting would do to change the wireless connection.
Still Losing Connection
Tried some of the new ROMs and 3 different radios. Here is where I am now:
KaosFroyo V35
Kernal Version 2.6.29-DecaFuctCFS-dirty-53d732ab
Baseband Version 2.42.01.04.27 (is this the latest?)
Every time it is the same. I can connect for a while but it seems the longer I'm connected, or if I start a download, I lose my connection (cellular). Sometimes it comes back but not for very long.
PdaNet v2.45 seems to work the longest but sometimes I get a blue screen of death with it.
Wireless Tether Version 2.0.5-pre9 loses connection (cellular) within minutes.
Wired Tether Version 1.4 loses connection (cellular) within minutes.
The built in USB tethering loses connection (cellular) within minutes.
I must be doing something wrong since I can't find anyone that is having this problem anywhere else in the forums. Any help is greatly appreciated!
im having the same problem... tried it on CynoTazz 6.0 and xtrROM4.5
there's no way heat could cause this is there?
or maybe verizon just found a way to throttle heavy data usage?
I haven't tried wireless tethering on the replacement phone I got a a few weeks ago, but I remember having the same problems 3G just going away randomly on my old phone (on KaosFroyo) I'll give it a try tomorrow. As for wired tethering, I'm using EasyTether and my 3G never goes away. I noticed that if I do not let EasyThether stay on the foreground my connection drops sooner or later (3G stays on however), I think that may have something do with AutoKiller.
I'm having the same problem.. it'll disconnect upon using uTorrent while Im downloading a file.. I think it has to do with the app itself because a couple versions ago, I was downloading shows like crazy with little or no interruption. But when I just simply browse the interweb, it never and I mean never disconnects. It also may have to do with Verizon throttling usage
Sent from my FroyoEris using XDA App
Do you have JuiceDefender installed? Because that is one of the main problems. I would also try updating your radio.
I use xtrSENSE v4.6 and have always had problems with PDANet and Wired Tethering eventually the 3G dropping. Wired Tethering seemed to work at noticeably faster speeds than PDANet. I used Wireless Tethering extensively recently when reinstalling Windows on a neighbor's Netbook and it never dropped the 3G connection once; through all the Microsoft Updates and such.
I can confirm that occasionally rebooting helps make Wired Tethering work better, and also it seems to work faster and drop less often in the middle of the night. Sometimes Tethering would outright stop working completely (never actually make a connection) and then a reboot did definitely do the trick.
I am also having this problem. It was fine with PDAnet before i rooted and swapped rom's. now I have the same intermittent 3g during wireless tether. I also experience a period late one night around 4am where i was able to watch a full 30min show on hulu with no problems. I'd like to see this resolved. I'm still looking around the forum to see if it's been answered somewhere else...
haganme said:
I am also having this problem. It was fine with PDAnet before i rooted and swapped rom's. now I have the same intermittent 3g during wireless tether. I also experience a period late one night around 4am where i was able to watch a full 30min show on hulu with no problems. I'd like to see this resolved. I'm still looking around the forum to see if it's been answered somewhere else...
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I was getting bad 3G and I called Verizon and had them do a trouble ticket. My wife's Ally was doing the same thing so I knew it was the network in the area. They did a trouble ticket and it was fixed a few days later. So my advice is to call tech support and report spotty 3G, and make sure that you are talking to tech support and not customer service because I have had CS agents try to do tech support and they always suggest trying to wipe the phone and crap and don't usually know what they are talking about.
MrObvious said:
I was getting bad 3G and I called Verizon and had them do a trouble ticket. My wife's Ally was doing the same thing so I knew it was the network in the area. They did a trouble ticket and it was fixed a few days later. So my advice is to call tech support and report spotty 3G, and make sure that you are talking to tech support and not customer service because I have had CS agents try to do tech support and they always suggest trying to wipe the phone and crap and don't usually know what they are talking about.
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I'm in the process of setting up a yx545 signal booster at my house. I've always had pretty low signal since i switched to verizon, so i'm hoping that the booster will fix my problems. My initial installation didn't separate the two antennas properly and so the amp was turning itself down. I'm going to purchase a high-gain outside antenna next and raise it up 10-15 feet on pvc. If the tether problems are solved as a result, i will post it...
We have been having this problem for a long time now. Mine started back in the old days of evil eris 1.0. I believe it is an actual hardware issue with the phone. No matter what rom or radio I use i get horrible signal (never more than 2 bars) and my data connection randomly drops all the time. And its not just my area of the country. I am in the military and have traveled all over the country in the last year and never have i seen more than -80 db.
The first time i took apart my eris i noticed 2 U.fl connectors on the back of the main board. These connectors are what you connect an external antenna to on a computer or any other peice of wireless made these days. So i took a u.fl pigtail and fabricated two 800 mhz antennas and connected them to these connectors. After playing around a bit i finally got a stable signal level of about -70DB to commence my testing. I tested every tethering program, radio and method of tethering and still nothing gave me a consistent connection. So that rules out a bad signal level causing the problems.
It could be two things
1. Our phones radio sucks and drops packets at 3G frequencies thus forcing the phone to drop back to the 1x frequency.
I dont know how the architecture on the phone is designed or what specific frequencies verizon uses in my area but the internal antenna is made for one specific band of frequencies. If the antenna was designed to work the best for 800 mhz and still worked "good enough" for the 1800 mhz band when the phone was developed it could be a manufacturer flaw.
Or i could be wrong and the 2 antennas are actually two separate frequencies. Somebody with more knowledge of the phone could help me here.
2. Verizon has found a way to throttle our data usage. I dont believe it is this one because i tethered to a friends droid incredible last week and had blazing speeds for over an hour on verizon.
xllxjustinxllx said:
We have been having this problem for a long time now. Mine started back in the old days of evil eris 1.0. I believe it is an actual hardware issue with the phone. No matter what rom or radio I use i get horrible signal (never more than 2 bars) and my data connection randomly drops all the time. And its not just my area of the country. I am in the military and have traveled all over the country in the last year and never have i seen more than -80 db.
The first time i took apart my eris i noticed 2 U.fl connectors on the back of the main board. These connectors are what you connect an external antenna to on a computer or any other peice of wireless made these days. So i took a u.fl pigtail and fabricated two 800 mhz antennas and connected them to these connectors. After playing around a bit i finally got a stable signal level of about -70DB to commence my testing. I tested every tethering program, radio and method of tethering and still nothing gave me a consistent connection. So that rules out a bad signal level causing the problems.
It could be two things
1. Our phones radio sucks and drops packets at 3G frequencies thus forcing the phone to drop back to the 1x frequency.
I dont know how the architecture on the phone is designed or what specific frequencies verizon uses in my area but the internal antenna is made for one specific band of frequencies. If the antenna was designed to work the best for 800 mhz and still worked "good enough" for the 1800 mhz band when the phone was developed it could be a manufacturer flaw.
Or i could be wrong and the 2 antennas are actually two separate frequencies. Somebody with more knowledge of the phone could help me here.
2. Verizon has found a way to throttle our data usage. I dont believe it is this one because i tethered to a friends droid incredible last week and had blazing speeds for over an hour on verizon.
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Click to collapse
My Eris has been doing good. I'm on PRL 36060 I think (it's a 36000 series PRL) and had a problem but I called tech support and had them fix a local tower through a trouble ticket since it affected my wife's LG Ally also. I had them fix it and my Rev. A EVDO speeds have been great. You could have a bad phone and maybe a new handset under warranty may not be a bad idea.
xllxjustinxllx said:
We have been having this problem for a long time now. Mine started back in the old days of evil eris 1.0. I believe it is an actual hardware issue with the phone. No matter what rom or radio I use i get horrible signal (never more than 2 bars) and my data connection randomly drops all the time. And its not just my area of the country. I am in the military and have traveled all over the country in the last year and never have i seen more than -80 db.
The first time i took apart my eris i noticed 2 U.fl connectors on the back of the main board. These connectors are what you connect an external antenna to on a computer or any other peice of wireless made these days. So i took a u.fl pigtail and fabricated two 800 mhz antennas and connected them to these connectors. After playing around a bit i finally got a stable signal level of about -70DB to commence my testing. I tested every tethering program, radio and method of tethering and still nothing gave me a consistent connection. So that rules out a bad signal level causing the problems.
It could be two things
1. Our phones radio sucks and drops packets at 3G frequencies thus forcing the phone to drop back to the 1x frequency.
I dont know how the architecture on the phone is designed or what specific frequencies verizon uses in my area but the internal antenna is made for one specific band of frequencies. If the antenna was designed to work the best for 800 mhz and still worked "good enough" for the 1800 mhz band when the phone was developed it could be a manufacturer flaw.
Or i could be wrong and the 2 antennas are actually two separate frequencies. Somebody with more knowledge of the phone could help me here.
2. Verizon has found a way to throttle our data usage. I dont believe it is this one because i tethered to a friends droid incredible last week and had blazing speeds for over an hour on verizon.
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Click to collapse
I am very interested in how you managed to get a pigtail hooked into the back of the eris. I looked around before, and could not find any info on the connector. could you post a picture of your pigtail? did you make it or buy it? a pic of the phone with pigtail with antenna(s) would also be great. Thanks
As i said in an earlier post, I have a Wi-Ex 545 at home now, but it would be very useful to me to have a pigtail to use while pointing the antenna.
also, I am still having 3G dropping while wireless tethering.
haganme said:
I am very interested in how you managed to get a pigtail hooked into the back of the eris. I looked around before, and could not find any info on the connector. could you post a picture of your pigtail? did you make it or buy it? a pic of the phone with pigtail with antenna(s) would also be great. Thanks
As i said in an earlier post, I have a Wi-Ex 545 at home now, but it would be very useful to me to have a pigtail to use while pointing the antenna.
also, I am still having 3G dropping while wireless tethering.
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I've had 3g randomly cycle off on every Eris I've ever had. Every day.
I don't buy internet at home, I just tether, so I notice.
EVERY rom and radio I've ever had, ever. Ever. I've had 4 eris's.
Sent from my SCH-I500 using XDA App
I've had this happen on two Eris', in the same household, since I got them Christmas 09. Could any of you please explain this "trouble ticket" and how id go about doing that with tech support? One side note, also- my 3g is spotty and drops during WiFi tether (i also don't pay for internet at my house, so I notice big time), BUT when I use 3g to download torrents on my phone with AndTorrent, its almost flawless, downloads up to 2.14mbps, and never drops/stops/ or switches to 1x. Weird huh? And normally I get terrible 3g service in a small section of southeastern Connecticut that technically isn't covered in Verizons 3g map. So is it safe to say maybe these problems have something to do purely with the wired/wireless tether apps, maybe something with the SU access? I have no idea at all, just trying to throw some ideas around
Sent from my FroyoEris using XDA App
settlethestorm said:
I've had this happen on two Eris', in the same household, since I got them Christmas 09. Could any of you please explain this "trouble ticket" and how id go about doing that with tech support? One side note, also- my 3g is spotty and drops during WiFi tether (i also don't pay for internet at my house, so I notice big time), BUT when I use 3g to download torrents on my phone with AndTorrent, its almost flawless, downloads up to 2.14mbps, and never drops/stops/ or switches to 1x. Weird huh? And normally I get terrible 3g service in a small section of southeastern Connecticut that technically isn't covered in Verizons 3g map. So is it safe to say maybe these problems have something to do purely with the wired/wireless tether apps, maybe something with the SU access? I have no idea at all, just trying to throw some ideas around
Sent from my FroyoEris using XDA App
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I don't really have anything constructive to offer regarding this. From August until just the other day, my phone was my only internet, too, so I have lots of experience with tethering in all sorts of ways as well. I just wanted to say that I didn't have any luck at all using any torrent program on the Android without my 3G shutting down just like it does while heavy tethering. I'm very sure I tried AndTorrent among the others because it sounded like one of the most recommended.
Maybe I'll try it again sometime just to see what happens. What ROM do you use AndTorrent on, again?
roirraW "edor" ehT said:
I don't really have anything constructive to offer regarding this. From August until just the other day, my phone was my only internet, too, so I have lots of experience with tethering in all sorts of ways as well. I just wanted to say that I didn't have any luck at all using any torrent program on the Android without my 3G shutting down just like it does while heavy tethering. I'm very sure I tried AndTorrent among the others because it sounded like one of the most recommended.
Maybe I'll try it again sometime just to see what happens. What ROM do you use AndTorrent on, again?
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I'm using AndTorrent 0.89.3 and its worked well on almost every froyo Rom available to us except for conaps 4.3. I've also noticed (only on kaos v39) that HTC_IME almost stops my 3g, so I have to kill it a lot. I set max connections to 25 (highest choice) and leechers to 5. I tend to get the best results when I set the screen time-out to 30 minutes, brightness on dim and just let it sit at night. Now, a few rules of thumb if you do get it to work. 1) I set the search engine to torrentz simply cause you can find more options there. 2) Sometimes TPB torrents don't work (no idea why) 3) I always look for a torrent that 20 seeders or more just to make sure I can get a good amount of connections 4) lastly, my house always has sweet spots for 3g that change all the time but I always try to find one before I torrent lol. I hope some of this helps you. If you send me a PM with your email I can send you the apk too, but I don't know if that'd make a difference.
Sent from my FroyoEris using XDA App
Before learning the basics about rooting and flashing ROMs (I still consider myself a noob though) I was using EasyTether for my laptop data connection and it was working great.
Recently I rooted so I could use WiFi Tether which seemed to work well for about a week. For no apparent reason I've begun having issues.
My brief history, in order, includes:
OTA 2.1
rootme.zip (problems began shortly hereafter)
FlashBack21_v1.zip
Tenzo-Official2.1-cache.zip
kaosfroyo-v38.zip (this rocks but...)
So, the problem is that after a few minutes (and I mean maybe 1-2) of using tethered data from my phone (in all ROMs listed after root) said data stops. Disconnecting/reconnecting has no effect. The only resolution is to restart phone and reconnect. Works for a few brief moments then stops. This behavior was consistent with USB Tether, Wifi Tether and Easy Tether.
When observing this behavior on my laptop and then browsing back on my phone there also seems to be no data connection. All is well when I restart the phone. So long as I don't tether my phone browses normally.
So, what should my next steps be here? How do I troubleshoot? Is it possible that Verizon can detect that I'm tethered and is shutting down my data?
Thanks
Bernie
They may have detected it. Wait for the bill.
This crap has been happening off and on for me since I began tethering with my rooted Eris last May. Just in the past month, though, the symptoms seem to have become more frequent. Occasionally I'll have an uninterrupted session...but typically I'm frequently running to my phone, putting it in airplane mode momentarily, restarting tether, etc.
I've tried switching to hybrid PRLs, changing radios, updating towers, reactivating my phone, multiple ROMS...still pretty crappy. Also, in the past I noticed Windows 7 seemed to lock up tethering more frequently than XP...however, that has since become less true. My next step was to update my Windows 7 Wifi driver...did that this morning and have been going strong for 40 minute or so. I'm guessing it's just luck at this point.
BTW...Don't worry too much about your bill...I've seen no tethering charges and have been doing this for 6 months.
So, I flashed back to an un-rooted stock ROM and installed EasyTether again and have tested a few times now using only USB tethering. No dice. Symtoms are the same. It works for a while then just stops. Won't work again until I restart phone.
When I disconnect the phone from the Laptop, the phone's browser doesn't appear to be getting data either. All pages/bookmarks just hang with the progress bar maybe at 20%.
So, I suspect this is either the network is picking up that I'm tethering somehow, or, the phone is jacked. The bummer is that I can only replicate this when tethering.
Someone suggested that tethering may be against the Verizon terms of service. Can anyone confirm this?
Thanks,
Bernie
Tethering is against the TOS sure. I don't know man.
KaceMN said:
This crap has been happening off and on for me since I began tethering with my rooted Eris last May. Just in the past month, though, the symptoms seem to have become more frequent. Occasionally I'll have an uninterrupted session...but typically I'm frequently running to my phone, putting it in airplane mode momentarily, restarting tether, etc.
I've tried switching to hybrid PRLs, changing radios, updating towers, reactivating my phone, multiple ROMS...still pretty crappy. Also, in the past I noticed Windows 7 seemed to lock up tethering more frequently than XP...however, that has since become less true. My next step was to update my Windows 7 Wifi driver...did that this morning and have been going strong for 40 minute or so. I'm guessing it's just luck at this point.
BTW...Don't worry too much about your bill...I've seen no tethering charges and have been doing this for 6 months.
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+1 - I hate to say this and it's a cliche, but I'm glad it's not just me. Most of the time I have uninterrupted tethering for just browsing, but when I start downloading that's when it becomes more susceptible to the 3G going in and out.
I usually do an APN delete and restore but I still find that a reboot is necessary most of the time.
Sometimes I do have uninterrupted downloads but other times it gets interrupted all the time.
I am using Wifi tethering, too. I used to use USB tethering, but even though both get interrupted, Wifi tethering seems to work better. It's faster to connect.
Good news, check out my thread for a solution at http://forum.xda-developers.com/showthread.php?t=852618
On Saturday, the 21st, I took a long trip to attend my niece & nephew's birthday party. Ever since I got back, late that night, the T-Mobile WiFi calling feature hasn't been able to get past "Enabling..." I live in the foothills of the Rockies where there's no cell coverage, so without the WiFi calling feature my Vibrant is basically an expensive MP3 player.
I've been Googling and searching this forum for two days, but none of the proposed solutions I've found apply. I haven't installed any new apps that might be fouling things up. I haven't even updated any apps since last week. I also cleared all the application data through the Application Manager, as well as clearing both the cache and dalvik-cache. I've been rebooting like a mad man, but no luck so far.
I've been running TW's Bionix-V ever since it was released and have never had any problems with it. The WiFi Calling connectivity would blink out on me occasionally, but I always chalked that up to the fact that the only DSL service available in our area is pretty ****ty and slow. Usually, when I leave the house I change the settings to "Cellular Preferred" and the phone will pick up the signal as soon as I move into the coverage area. When I'd come home, I turn on the WiFi and switch the setting back to "WiFi Only." I usually had to reboot under these settings to get the WiFi Calling to engage, but rebooting hasn't done me any good these past two days.
The only thing I did differently, this weekend, is I turned off the "Use Packet Data" setting to conserve battery life, cuz we were gone for 16 hours on Saturday and I didn't have a charger with me. But, I turned it back on as soon as we reached the house.
Has anyone had this problem? Any thoughts on what the culprit might be? I have to say I've almost reached my wits' end. If I can't think of anything else to try in the next 24 hours, I've decided to try re-flashing the APK. I can't imagine what good that'll do, unless my SD card data has become corrupted or something, but it's the only thing I can think to do that I haven't tried yet.
Any help or suggestions, any at all, would be greatly appreciated!!!
Hoping that someone here can help, or point me to a better forum for this type of problem. I'm starting here since my device is the i717.
I have the Galaxy Note i717. It has been rooted and running various roms over the past year. I have had no problems with my cell service, data or voice, in all that time. No wifi problems either. A few months ago, when Jelly Bean was released for the i717, I flashed it, completely stock, but still rooted. Worked great for me without any issues until a week ago.
So, I went on vacation, and everything worked great there, including wifi. I came back to work, and noticed that I did not have data service in our building. I did have voice/sms service though. Voice & SMS were tested and verified to be working. I rebooted the phone without luck. Cycled Airplane mode without luck. Pulled battery without luck. Turned data off, then rebooted, and turned it back on without luck. Needless to say, I have read about every hint I could find for data connection problems, and think I have tried them all.
Our office has an AT&T installed repeater system (not one of those little ones that you put in your house, but a true repeater, with equipment in our communication room, and with an antenna on the roof that connects with the main AT&T tower a few miles up the road. Antenna up the road is 4G-LTE, but our repeater is only HSPA+). In 3 years being in this building, I have not had any previous problems with my cellular connection through the repeater.
I went to lunch, and as soon as I left the building, emails started coming in. I had 4G-LTE again. Went back in building, and lost the mobile data connection again. I talked to a few other people in the building with AT&T phones (none have an i717), and they were working fine from the repeater.
Next, I re-flashed the phone with the stock ROM, still rooted and custom recovery, and still no luck. I flashed an old backup I had from when I ran ICS, no luck.
Now it was time for desperate measures. We rebooted the repeater antenna in our building, and still no luck. We have talked to AT&T, and of course, they are no help, and we can't get a tech to at least attempt to find out why only my phone has problems with their repeater.
Next, I got more desperate. I did a complete factory wipe/restore of my phone with odin, all the way back to the day like I took it out of the box. No root, no custom recovery. Still has the same problem with the repeater.
Now, I'm starting to think my phone is broke, except for the fact that I leave the building, and instantly connect up with the 4G-LTE tower. When I drive home, I have a few areas I go through that are only HSPA+, and I connect to those fine. It seems to only be a problem with the repeater here, but I don't understand why the other AT&T phones are able to connect without any problems.
I have tried 5 or 6 different modems (UCMD3, UVLG3, UCLF6, etc.).
My APN is the same as it always has been, but I did find a few others and tried them, and even though they worked outside the building, I would lose the mobile data connection as soon as I came in the building.
I also got with our companies "phone person", and they even set me up with a new SIM card, just in case something was flaking out on the original card, but no luck there either.
We have calls in with AT&T, but it has been a few days, and we can't be sure they are going to get a tech person to help or not. From the sounds of it, I won't count on it.
We do have wifi in the office, but it is restricted, so I generally do not connect to it, and just stay on my mobile connection for everything. But even if I do connect to the office wifi, I can't receive MMS messages, because they seem to only come in on the mobile data connection, even if wifi is connected to the internet. I tested this a couple of times, and I could not get my MMS until I went outside and connected to the tower 4G-LTE service, then they came right in.
So...what kind of help or direction can any of you give me? I'm up for suggestions, and will be happy to clarify any of the above.
I ran a log report (had a hell of a time figuring out how to get the logs from a JB phone, but found that CatLog is able to do it now). I was not able to interpret what I was seeing in the logs, but if someone knows how to read them, I can see if I can export them from CatLog, just let me know that you feel you can understand it, and I will send it to you.
I ran CatLog recording while the phone was without a mobile data connection, then cycled airplane mode, and watched it attempt to do a data connect and fail. That is when I stopped the log, so it should just be showing that info for the most part. I'm just wondering if the log shows something that I could throw at AT&T to get them to come look at the problem more.
Thanks everyone. Sorry such a long post, but I want to give as much detail as I could.
Butch
Turn off the repeater.
OK, I've seen a lot of posts in various forums about this issue, but have yet to find a single thread that captures all the details about what I've experienced. Let me know if I should move this conversation into a different thread.
On my home wifi network, I am able to connect, but constantly receive the error "internet connection is unstable", and I cannot pull any data over wifi. I noticed this issue on my home network after returning from a business trip this week. I'd previously seen the issue occasionally in hotels, etc, and had already disabled the "Passpoint" and "Auto network switch settings". That seemed to work on the road, but now that I'm at home, I'm unable to pull any data over wifi.
My home router is a TP-Link Archer C7, running the latest firmware.
Per Verizon and Samsung's advice, I cleared the cache partition, "forgot" and reconnected to the network, tried using safe mode, and tried a factory reset of the phone. I also restarted the router and changed the router's broadcast channels.
Last night, I rooted the phone via Kingo and installed the Jelly 'Beans' rom using SafeStrap, since I wasn't getting satisfactory answers from support. To my surprise, the issue also occurred on the new rom. I'm not an Android expert, but it seems like this means its either:
1) a hardware issue, or
2) a lower-level software issue (radio firmware? not sure how that works)
I removed root and safestrap, to continue support options with Verizon, but I wanted to ping the community here for suggestions. The timing is confusing to me. I'm pretty sure, though not certain, that I've used my home network successfully since the 12/17 OTA update. However, since so many others are seeing issues, it seems unlikely that this is a hardware issue.
Could others describe their issues and router, so we can look for patterns? Let me know if I should move this into a different thread.
Thanks!
Mine does the same thing from time to time but only on certain roms
Sent from my SM-N900V using XDA Premium HD app
yeah, I'd seen intermittent issues previously, but all of a sudden it stopped working at home entirely. Still connects to some other networks, although not all.
After seeing a bunch of posts on the Verizon forums (and just the general timing and behavior of the issue) it seemed like a software problem.
Verizon is actually cooperating, so I may just end up replacing this phone. Wondering if anyone else has seen wifi completely break like this.
This is the only thing I can not stand about my note
I have a Zyxel WAP3205 WIFI access point (Wireless G) that I use at both work and at home.
At home, I have Comcast Business Cable internet, and have absolutely no issues connecting to it. The WAP is connected to a Belkin N600 router, which is then connected to my cable modem (not sure of the model, shouldn't matter TBQH).
At work on the other hand, I have constant connection issues. Albeit, I don't get the 'connection is unstable' notification, but I get constant connect/disconnect problems. I also have almost no (most of the time I can't even send/receive text messages at my desk.....) phone signal (ie not even 1X). I'm not sure if that plays into it at all either. The company I work for uses Windstream for their ISP, and it's complete crap to be perfectly honest. Needless to say, it doesn't change the fact that I'm connecting to the internet through the same device (well, same model/firmware/etc...), and I'm having issues at 1 place and not at the other.
I might also add that my tablet (Nexus 7 2013 running CM11) doesn't seem to have these issues at all and works just fine via the WIFI.
That's about the only information that I can provide. I know my internet where I work is complete crap. I sometimes remote desktop back to my home server to browse the web and download files via that because it's actually faster. I'm not even kidding.
I have 2 routers at home and have experienced the same issue as well and none of my other devices have this problem
Sent from Rooted Note 3 (stock rom) Xposed framework
Verizon is shipping a replacement phone to me tomorrow, so I'll test this out and see if it makes a difference. I'm on the road until Thursday, so it'll be a few days before I can check on my home router.
The behavior on this issue just seems strange. It began intermittently, but then completely stopped working at my house (but still sometimes works elsewhere). Lots of people report intermittent issues, but a few seem completely broken. Not sure what to make of it, I'm just glad I was able to get a different device out of Verizon. We'll see if that actually fixes the problem.
I haven't had this notification until I got the Note3. Is it possible that its android 4.3? Or this tw 4.3? Anybody know if other folks get this with other devices?
Harleydroid said:
I haven't had this notification until I got the Note3. Is it possible that its android 4.3? Or this tw 4.3? Anybody know if other folks get this with other devices?
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I only have this problem if I connect to the wifi at work, which is odd because I'm about 7 unobstructed feet away from the AP. I don't get this anywhere else.
I had a Note2 on stock rom up to 4.3 and never had the issue. I have a 2012 Nexus 7 latest version, again, no problem. It's only on my Note3 with stock rom that this happens.
exactor_mortis said:
I only have this problem if I connect to the wifi at work, which is odd because I'm about 7 unobstructed feet away from the AP. I don't get this anywhere else.
I had a Note2 on stock rom up to 4.3 and never had the issue. I have a 2012 Nexus 7 latest version, again, no problem. It's only on my Note3 with stock rom that this happens.
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Click to collapse
It happens on custom roms too.
I've asked a couple devs if they could remove it and they said it been like that in android for along time.But I never experienced it until my Note 3
exactor_mortis said:
I only have this problem if I connect to the wifi at work, which is odd because I'm about 7 unobstructed feet away from the AP. I don't get this anywhere else.
I had a Note2 on stock rom up to 4.3 and never had the issue. I have a 2012 Nexus 7 latest version, again, no problem. It's only on my Note3 with stock rom that this happens.
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Click to collapse
Same here. Never happened on my Note2 but happens all the time on my Note3. I have two Linksys Routers at home for full house coverage and I can be in the next room and get that message. Just got it earlier. Same routers as I had with the N2 a few months ago. My Tablet, nor the Spouses HTC One Max have that issue and are connecting just fine, and stay connected.
I get this all the time. Got it on stock as well. Only really happens with my ghetto satellite Internet though lol
Sent from my SM-N900V using xda app-developers app
Has anyone with this issue installed AdBlock and/or an ad-blocking HOSTS file? I didn't start seeing this problem until I did both.
Whenever I see this message I can go into the speedtest.net app and pull a continuous 60mbits down, pretty much maxing my connection, and I never see any actual stability issues.
I think the system may have some connectivity test that's being interfered with but I haven't had time to go digging through the logs yet, so I wanted to see if anyone else had done what I did to trigger it first.
Seems to be two different issues being discussed here without really differentiating the two... the OP states that he is always getting the notification and "can't pull any data over wifi" ... others are saying they are getting the notification without really stating if it is affecting their overall wifi performance at all.
I'm on AT&T DSL... I was getting the notification ALL THE TIME while using the supplied (4 year old) AT&T 2Wire router and it would fail and freeze and disconnect and it was DRIVING ME NUTS... so i went out and got a brand new Netgear N300 router and problem is solved ... mostly
I'm still using the AT&T 2Wire as a modem... disabled it's internal wifi... ethernet cable to the Netgear. .. and BINGO!!! All my connection problems and data problems have gone away... i still get the unstable notification maybe once or twice a week but i figure that's a DSL thing... any little glitches in Internet availability will be detected by the device and displayed so that doesn't bother me at all.
It's almost like this phone does ping tests all the time and if one doesn't come back properly it throws the notification...
i was at a friends house the other day and was getting the notification constantly but was still able to watch YouTube videos and Netflix without much problem... so i did some speed tests on his wifi and his ping and upload were all over the place... His download speed was solid between 20 and 28 but his upload was never even close to normal and failed several times... and his ping was good on some and took forever on others... i also noticed Web pages would sometimes take forever to start loading ... Once they started loading they did so quickly but the start was painfully slow a lot of the time... This would indicate to me that the ping or upload connection has issues or maybe over congested on his iSP.
Anyway... hope this helps others iron things out
b00mb00mchuck said:
Seems to be two different issues being discussed here without really differentiating the two... the OP states that he is always getting the notification and "can't pull any data over wifi" ... others are saying they are getting the notification without really stating if it is affecting their overall wifi performance at all.
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Click to collapse
When I get the notification, it refuses to use the wifi at all.
I haven't noticed any problems with my WiFi. I host 6 wireless networks, and play with WiFi a lot, War driving, and wireless network setup is a hobby of mine.
One thing I noticed at several throttled Hot Spots My VZW note 3 would test the WiFi speed, if it was slower than 4G it would display a popup, something to the effect "Wireless too slow, using mobile Data" I can't remember the exact popup text. It might be a VZW thing.
I use the OOKLA speedtest, free from the play store. (After you run your OOKLA test, for fun drag the speedometer down to reveal some cool messages about Ookla!
A few wireless router settings I use:
Set 2.4 to N 20 Megs max. N 40 or AC mostly just creates problems with connections, and the neighborhood.
Channels 1, 6, or 11 in USA Use a WiFi analyzer app and pick a less cluttered WiFi channel.
Place wireless router up high away from electronics, construction, and stuffs. Mine is on a pedestal in a window.
SM-N900V DE Running JellyBeans V6
radionerd said:
One thing I noticed at several throttled Hot Spots My VZW note 3 would test the WiFi speed, if it was slower than 4G it would display a popup, something to the effect "Wireless too slow, using mobile Data" I can't remember the exact popup text. It might be a VZW thing.
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Click to collapse
Go to WiFi settings/advanced/auto network switch... and turn that off so it won't jump off slow WiFi networks
b00mb00mchuck said:
Go to WiFi settings/advanced/auto network switch... and turn that off so it won't jump off slow WiFi networks
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Thanks,
I just tested "auto network switch" on and then off. It let me connect to one of my throttled networks, without; "Checking quality of internet connection".
I noticed that it only showed; "network disabled because internet connection is slow" on the congested 2.4 GHz band, not with same router on 5.8 GHz.
Radio interference, location, and router settings, can cause many problems on wireless networks.
b00mb00mchuck said:
Seems to be two different issues being discussed here without really differentiating the two... the OP states that he is always getting the notification and "can't pull any data over wifi" ... others are saying they are getting the notification without really stating if it is affecting their overall wifi performance at all.
Click to expand...
Click to collapse
You're right, I noticed in my research that multiple issues seem to be getting lumped together. I think you're correct in that it's related to the router as well, somehow. I see the notification occasionally on slow hotel connections, but it's intermittent, my problem at home seems permanent. I can use some other wifi networks without problems, though.
That said, I used this phone on my home router for a couple months before ever seeing this problem. I'm guessing it's a combination of the 12/17 OTA update, and particular router models.
Verizon sent me a replacement phone, and it's running the previous build (MJ7 instead of MJE). I'll check things out tonight, and will report back.
Alright, the issue seems resolved on the new phone. This seems to suggest that it is related to the MJE build. So far this phone hasn't asked for an update, but I'm hoping Verizon doesn't break this again for me