When using Sense, my exchange account worked great with ActiveSync. So when ActiveSync was on, work emails came immediately and stopped when I turned it off.
I've tried some of the ASOP roms and the setting is Automatic(Push) for mail instead of ActiveSync. Regardless of whether ActiveSync is on or off the work emails come immediately.
Is there an app or setting to make mail sync the way sense does?
Hello all,
This is my first android phone, but my brother have a HTC Desire for some months and I have familiarized with android.
Have used the SGSII for 1 month now and all is going great except for the batery OS usage, but no big deal there, but since yesterday I'm having a problem with my exchange connection. Everytime I go to the email app it try's to connect and it says invalid username/account and I enter the correct data and it always say the same thing!
This problem only happens while using 3G data connectivity, because in wireless mode it works fine and I receive/send emails. In 3G it also receive data in other apps like google maps, browser etc. but it looks like in the email app for exchange it's not connecting while using 3g connection!
Anyone knows what could be happening and what can I do to solve this problem?
Thanks
As the topic says my HMJ37 P7500XKWG9 will not sync (or even connect) to exchange over wifi.
Using stock email app with Exchange 2010.
As soon as I switch wifi off, sync starts working. This only happens with the stock app, everything else works perfectly fine over both wifi and 3g.
Multiple wipes and resets did not help.
I am thinking this is a bug in samsung software but would like to hear if anyone else has this problem before I start flashing random other firmware versions...
Is your Exchange server on the same network as your wi-fi connetion? Sounds like you have a networking problem.
foxbat121 said:
Is your Exchange server on the same network as your wi-fi connetion? Sounds like you have a networking problem.
Click to expand...
Click to collapse
It's not a networking problem.
Sent from my GT-P7500 using Tapatalk
You didn't answer my question.
What I mean by networking problem is that if you accessing the Exchange server that is on the same network as wi-fi, the server name/IP address might be different than that of access via 3G/internet. For the email client, 3G or wi-fi shouldn't make any difference. So I doubt it is a software bug. Rather a network configuration issue.
Similar issue
My stock widget is not updating correctly with my WiFi only tab 10.1. We are using '07 exchange and since I updated the Touch Wiz U/I this past weekend my email widget will get stuck on an email. New ones come in but the old ones don't move down to make way for the new ones. If I open the widget the new ones are there, just a PIA to open the widget to see what's new. I'm running stock. Not sure if there is a setting I'm not seeing to have it work the way it did pre Touch Wiz??
Please use the Q&A Forum for questions Thanks
Moving to Q&A
foxbat121 said:
You didn't answer my question.
What I mean by networking problem is that if you accessing the Exchange server that is on the same network as wi-fi, the server name/IP address might be different than that of access via 3G/internet. For the email client, 3G or wi-fi shouldn't make any difference. So I doubt it is a software bug. Rather a network configuration issue.
Click to expand...
Click to collapse
Because if it's accessible on 3G, it's accessible on any wifi properly connected to internet. Besides, no other mail program (touchdown, moxier) has problems on wifi...
Does anyone with this firmware actually have stock exchange sync working on wifi?
Sent from my GT-P7500 using Tapatalk
shakaw said:
Because if it's accessible on 3G, it's accessible on any wifi properly connected to internet. Besides, no other mail program (touchdown, moxier) has problems on wifi...
Does anyone with this firmware actually have stock exchange sync working on wifi?
Sent from my GT-P7500 using Tapatalk
Click to expand...
Click to collapse
I have the exact same problem. Syncs via 3G but not WiFi. When first setting up the Exchange account, I could not get it to even connect to the server via WiFi. After I switched off WiFi and tried 3G, it setup fine.
I have 2 iPhones, one iPad and several PCs on the same wireless network and they all have zero problems so it has to be specific to the 10.1.
Galaxy Tab P7500 XXKG7
The same problem. Few days after purchase I use Exchange (3G, WiFi) and was happy.... but after full reboot and clearing all date, Exchange sync only through 3G. No sync with WiFi.
So now I use two Exchange accounts (corporate and Google) with 3G connection, because no sync with WiFi.
Do you have any ideas?
Different access point, different Exchange servers, correct settings ... but same problem: no sync with WiFi!
No, I am out of ideas. I tested two other email programs - Moxier and Touchdown, both of which work perfectly over WiFi and 3G. So I purchased Touchdown.
I have tested with two different Exchange servers and get the same problem so it cannot be Exchange specific.
It must be a bug in the Honeycomb email software.
I find it very odd because essentially the email client just makes network calls and what sort of network connection is used should be completely transparent to the software.
politby said:
No, I am out of ideas. I tested two other email programs - Moxier and Touchdown, both of which work perfectly over WiFi and 3G. So I purchased Touchdown.
I have tested with two different Exchange servers and get the same problem so it cannot be Exchange specific.
It must be a bug in the Honeycomb email software.
I find it very odd because essentially the email client just makes network calls and what sort of network connection is used should be completely transparent to the software.
Click to expand...
Click to collapse
It was not Honeycomb bug only.... because I find several similar posts on other forums connections with Android 2.2.3, 2.3
ashot80 said:
It was not Honeycomb bug only.... because I find several similar posts on other forums connections with Android 2.2.3, 2.3
Click to expand...
Click to collapse
Is that right. Pretty fundamental impact on functionality so I would have thought it would get top priority for a hotfix.
OTOH there must be 10.1 owners out there who have it working, otherwise it would be all over the net. Maybe it affects the 3G model only.
Have you tested on more than one WiFi network?
politby said:
Is that right. Pretty fundamental impact on functionality so I would have thought it would get top priority for a hotfix.
OTOH there must be 10.1 owners out there who have it working, otherwise it would be all over the net. Maybe it affects the 3G model only.
Have you tested on more than one WiFi network?
Click to expand...
Click to collapse
3 different WiFi networks based on different equipment (Cisco, HP, DLink) and diff. providers
Hi! I solve this problem.
1. took out SIM card
2. Full reset.
3. Insert SIM card again.
Everything works well!
After them come the think, may be enough took out SIM and re-setting. But now I have well good sink Exchange over WiFi and 3G.
Hi!
Did that, and it worked right until I have inserted back the SIM card and activated the 3G settings. Then it also started working only on 3G. Very strange. May be something with operators?
drolevar said:
Hi!
Did that, and it worked right until I have inserted back the SIM card and activated the 3G settings. Then it also started working only on 3G. Very strange. May be something with operators?
Click to expand...
Click to collapse
It not a operator problem, I think. I checked 3G Utel Ukraine and EGPRS Beeline Russia. That the same resalts. So I think it is Android 3,1 problem.
Also, about full reset. . . It is not necessary. Took out SIM and restart onle needed.
Right, ashot, but did it work afterwards? For me it stopped when I activated 3G again.
I don't usually like to push or sell apps on people but I would just pay the money and buy Touchdown mostly because its fast, reliable and secure. It works the same way Outlook 2010 works and it keeps you more organized just like outlook. Plus they sync really nice together if your using ActiveSync on your exchange server, which you better be if your a good IT SYS Admin.
I would do it, if there was no preinstalled software. But there is one, and I just want to get it working.
Imagine telling that to an iPad owner.
drolevar said:
I would do it, if there was no preinstalled software. But there is one, and I just want to get it working.
Imagine telling that to an iPad owner.
Click to expand...
Click to collapse
Pre-installed doesn't always mean good. Example being the iPad. Nothing pre-installed on their is any good and I tell iPad owners that almost daily, sadly.
Hi,
I have a question regarding the auto sync feature.
I have setup my exchange work email and it's working perfectly except for the auto sync.
I'm also using Llama for location based profiles. When I arrive at work Llama switches to work profile that disables the auto sync. Nevertheless emails just keep on synchronising.
I recently switched from my stock 2.2.2 HTC Desire with the same setup (exchange & Llama) and exchange stopped sync when auto sync was set to off.
Am I overlooking some settings?
Thanks in advance!
Bart
ps. background sync was on in the Desire and also on in the SGSII
Hi,
I search over the forum but didn't find the answer to my question.
I'm the happy owner of a GS3 stock rom, not rooted, fresh out of the box.
It works verry well. I'm impressed by the device itself but I struggle with a problem.
My exchange account won't syncronize over 3G. Every few minutes, I get a message saying "unable to connect to [my account]"
gmail client works just fine but I have two email addresses (pro and home).
This is not a connectivity issue as other apps works great aover 3G and this is not a network limitation as I can connect thru other wifi networks.
I can do all necessary test and I had a look in all settings I can find without any succes until now.
I had 3 FW update since I own the device, each time I hope it will solve my probelm...
Thanks for your help.
Best regards from Belgium,
JC
Did you checked out if in Settings _Data Usage- not added to exceptions to sync only over WiFI ?
marbedMB said:
Did you checked out if in Settings _Data Usage- not added to exceptions to sync only over WiFI ?
Click to expand...
Click to collapse
Thanks for your answer.
I checked and I can find any exceptions (I can't find the options, to be clear). Under the Data Usage, I have mobile data and Wifi pages but I don't find any way to manage exceptions.
There is a similar issue with the hotmail app - SSL auth error on 3G - Fine on Wi-Fi
The way to resolve that issue is to uninstall the app - remove any accounts associated to it (the hotmail sync account removed authomatically) reboot the phone - then set everything back up BUT DO SO ON 3G and not Wi-Fi!!! For some strange reason this sorts out the issue and can then connect on both 3G and Wi-Fi.
This is obviously specific to the hotmail app - but as this is also email it may also resolve your issue - Worth a shot at least. .Good Luck
ohyesman said:
There is a similar issue with the hotmail app - SSL auth error on 3G - Fine on Wi-Fi
The way to resolve that issue is to uninstall the app - remove any accounts associated to it (the hotmail sync account removed authomatically) reboot the phone - then set everything back up BUT DO SO ON 3G and not Wi-Fi!!! For some strange reason this sorts out the issue and can then connect on both 3G and Wi-Fi.
This is obviously specific to the hotmail app - but as this is also email it may also resolve your issue - Worth a shot at least. .Good Luck
Click to expand...
Click to collapse
Thanks for the info.
How can I uninstall the stock email app? I will try to clear my account but not uninstall the app and see if it solves my problem. I will try it tonight when I will be back in my country and not in roamuing anymore.
Thanks
I don't use the stock app at all - I guess you can remove the associated accounts under settings/accounts then go to app manager and clear cache and data.
My issue was due to a self signing certificate or something - guess that a hidden setting somewhere changes when you accept but wasn't working correctly when setting up accounts over Wi-Fi.
Hope it works for you. You not the option to get a specific mail provide app from the playstore? - Could be another option
I will let you know
I'm quite happy with the stock mail app for now. If I can solve my problem by reseting my account over 3G, I will keep it.
JCfromBelgium said:
I will let you know
I'm quite happy with the stock mail app for now. If I can solve my problem by reseting my account over 3G, I will keep it.
Click to expand...
Click to collapse
Any resolution on this? My wife is having the same problem on a new exchange account she added to her One X
jschramm said:
Any resolution on this? My wife is having the same problem on a new exchange account she added to her One X
Click to expand...
Click to collapse
I resolved this issue by:
- deleting the Exchange Active Sync eMail Account I set up over WiFi (Email->Settings->Delete Account);
- created an EAS Account over 3G, selected "Accept every SSL Certificate" (Email->Settings->Add Account).
It seems that creating an EAS Account over WiFi prevents the same account to access the server over 3G/EDGE/... connection.
Tried on Sony Xperia Tablet Z SGP321, default mail app, with Android 4.2.2.
LP
Alen
Problem solved!
Hi,
I have also an Galaxy S5 Android and sinds we have Exchange 2010, it does not synchronize any more. If I put my phone on SAVE MODE, it doesn't work. If I DISABLE the SAVE MODE it works.
Go to Setting => Power saving => put Power saving mode OFF
good luck.
JCfromBelgium said:
Hi,
I search over the forum but didn't find the answer to my question.
I'm the happy owner of a GS3 stock rom, not rooted, fresh out of the box.
It works verry well. I'm impressed by the device itself but I struggle with a problem.
My exchange account won't syncronize over 3G. Every few minutes, I get a message saying "unable to connect to [my account]"
gmail client works just fine but I have two email addresses (pro and home).
This is not a connectivity issue as other apps works great aover 3G and this is not a network limitation as I can connect thru other wifi networks.
I can do all necessary test and I had a look in all settings I can find without any succes until now.
I had 3 FW update since I own the device, each time I hope it will solve my probelm...
Thanks for your help.
Best regards from Belgium,
JC
Click to expand...
Click to collapse