[Q] Distorted / Raspy Earpiece, anyone else? - Atrix 4G Q&A, Help & Troubleshooting

Hello all
Just wondering, when in a phone call with the volume turned up 100% on the earpiece does anyone have any scratchy / raspsy feedback during your convo? For me it's enough to notice, but almost not bad enough for me to want to get the phone exchanged... yet.
TIA

you aren't the only one,
http://forum.xda-developers.com/showthread.php?t=963912
Mine was perfect when I picked it up on launch day, but it started having this problem since yesterday. Most likely I'll be exchanging for another after work....

Claus44 said:
you aren't the only one,
http://forum.xda-developers.com/showthread.php?t=963912
Mine was perfect when I picked it up on launch day, but it started having this problem since yesterday. Most likely I'll be exchanging for another after work....
Click to expand...
Click to collapse
Cool, let me know if u still hear it. Its only sometimes for me or if its loud pitched

got it replaced today, no distortion/scratchy sound on the new one. hope it will not happen again on the new phone...

Related

[Q] Noise cancellation/microphone hole is not open

Hi there,
At my SGS2 it seems the microphone hole next to the microUSB cable, is not open. Everybody complains they can't hear me.
Sure, I can send the SGS2 back, but then I'm won't have a phone for the next couple of weeks.
Does anyone know, who already disassembled the SGS2, what this could be? Some soft plastic which I can easily remove with a needle?
My last option would be send it back, but maybe you guys know an option?
Can I use some audio codes for cranking up te mic?
Thanks!
Disassembling SGS2
http://www.youtube.com/watch?v=QKztg1ra4-0&feature=youtube_gdata_player
SativaNL said:
Hi there,
At my SGS2 it seems the microphone hole next to the microUSB cable, is not open. Everybody complains they can't hear me.
Sure, I can send the SGS2 back, but then I'm won't have a phone for the next couple of weeks.
Does anyone know, who already disassembled the SGS2, what this could be? Some soft plastic which I can easily remove with a needle?
My last option would be send it back, but maybe you guys know an option?
Can I use some audio codes for cranking up te mic?
Thanks!
Click to expand...
Click to collapse
Hmm .. seems I have the exact same problem here. People are complaining they can't hear me and they hear a terrible echo. Tried with headset, problem solved (of course ) Not sure if it is not open, I can see something gray inside the hole, which could be the mic. Disassembling is not an option for me, just got it yesterday so .. if there is really something wrong I will go back to the store asap.
I am disappointed about this, really, expected a lot from this phone to replace my Desire.
EDIT: tried also speakerphone, then it is all normal. Speakerphone uses the mic on top near the headphone jack, I just found out. It looks like a faulty mic to me (or covered with something).
EDIT 2: Fixed, although people say that with my previous phone the quality was better. Reset to factory defaults did the trick for me. It seems that the firmware update the other day (used Kies) had messed something up, that is my guess.
New device
Well, I kept holding the problem. Yesterday in the morning all was fine, in the noon people kept telling they hear me with bad quality and an echo. I went back to the store, explained the situation, they gave me a new device. I can clearly see the difference in the microphone hole .. the first phone it was closed, here it is more open. Problem should be solved now, I hope. I can say that I tested the quality myself and I can hear the difference. The sound of voice is more clear and louder.
I think it is word a shot for you to try to change your phone for a new one.

No sound in calls unless on speakerphone.

I've recently noticed that I don't get sound when making a phone call unless I change to speakerphone. I don't make many calls so I don't know exactly how long it's been happening, but I first noticed it a couple weeks ago. I know that the other person can hear me fine when I'm on either setting. I've also switched ROMs, from Alien to the new CM7 beta, with no change.
Has this happened to anyone else? Is it most likely a hardware problem? I've never dropped my phone or anything, and it's only 3 months old. Does anyone know of an app that can test the normal phone speaker, because all other sounds have been working fine.
Thanks for any suggestions!
mvgc3 said:
I've recently noticed that I don't get sound when making a phone call unless I change to speakerphone. I don't make many calls so I don't know exactly how long it's been happening, but I first noticed it a couple weeks ago. I know that the other person can hear me fine when I'm on either setting. I've also switched ROMs, from Alien to the new CM7 beta, with no change.
Has this happened to anyone else? Is it most likely a hardware problem? I've never dropped my phone or anything, and it's only 3 months old. Does anyone know of an app that can test the normal phone speaker, because all other sounds have been working fine.
Thanks for any suggestions!
Click to expand...
Click to collapse
My guess is it's a hardware problem. I would have it checked out by your mobile phone company.
You can also look up "hardware test" in market and you will find apps there you can use to test your hardware. Sorry not to recommend one. There are many there if you look them up.
Sent from my Atrix XDA Premium App
Thanks for the response. I looked for an app already and didn't find anything useful. There were tests for just about everything else; touch screen, sensors, GPS, etc., and only two that I found that had an audio test at all. However, neither of them allowed me to specifically test the "phone" speaker.
I just think it's weird that all other sounds work fine. I'd really rather test it before I send it in to Motorola.
Thanks again!
This was a common issue on the Motorola Defy's. I had to send mine to Moto for repair. If you're within a year, AT&T will replace it.
I am having this exact same problem with homebase. but mine is intermittent it will work straight after a reboot
More sound issues
In my case I just updated from Froyo to Gingerbread, everything was working perfectly, when suddenly i stopped listening to the earpiece, the loudspeaker still works during calls,
On the other hand, if I try listening to music or any other sound, the loudspeakers dont work... any ideas of what could have caused the problem? It feels like some sort of driver issue, because while trying our the earpiece and loudspeaker during a call I was able to listen to one second of conversation through the earpiece...
i do have exactly the same issue...
putting pressure just beneath the fingerprint scanner, makes the earpiece work for an instant ...
its definitely a hardware issue...
m really fed up with dead spots on touchscreen n this earpiece issue....
Fahad_ahmad said:
i do have exactly the same issue...
putting pressure just beneath the fingerprint scanner, makes the earpiece work for an instant ...
its definitely a hardware issue...
m really fed up with dead spots on touchscreen n this earpiece issue....
Click to expand...
Click to collapse
Same problem here?
Does any1 have any fix..Help needed!!!

[Q] Amaze 4G speaker and mic stopped working

The phone was bought new in May and unlocked in June because it's in another country. It came with Android preinstalled from T-Mobile.
The Wi Fi doesn't work, but that's a hardware problem and HTC won't fix it under warranty because the phone was unlocked. NOt a big deal, and not the problem I'm writing about.
Last night the battery died. Today, after charging the battery, the speaker and microphone don't work.
Anyone I call cannot hear me. There is no sound at all on the other phone. No static, Nothing! It's like putting your turned off phone to your ear.
And it is the same when they talk. I can't hear anything.
I took the battery out several times and that didn't help
Did a hard reset and that didn't help either. The phone was working fine until the battery died
does anyone know how to fix this problem?
Same problem
I have the same problem. I'm looking for a solution, otherwise I'll need to send it back. Did you ever find a fix? #frustrating
Phasar said:
The phone was bought new in May and unlocked in June because it's in another country. It came with Android preinstalled from T-Mobile.
The Wi Fi doesn't work, but that's a hardware problem and HTC won't fix it under warranty because the phone was unlocked. NOt a big deal, and not the problem I'm writing about.
Last night the battery died. Today, after charging the battery, the speaker and microphone don't work.
Anyone I call cannot hear me. There is no sound at all on the other phone. No static, Nothing! It's like putting your turned off phone to your ear.
And it is the same when they talk. I can't hear anything.
I took the battery out several times and that didn't help
Did a hard reset and that didn't help either. The phone was working fine until the battery died
does anyone know how to fix this problem?
Click to expand...
Click to collapse
HTC Amaze phone only works on speaker
trbryant said:
I have the same problem. I'm looking for a solution, otherwise I'll need to send it back. Did you ever find a fix? #frustrating
Click to expand...
Click to collapse
My HTC Amaze is almost doing the exact opposite. When I make or receive calls, I cannot hear people. They can hear me, but unless I put it on speakerphone, I am SOL. It works with bluetooth in my car just fine but it is a little aggravating to have to keep a call on speaker. Anyone else have this problem? I have done a hard reset, I called TMobile...they said they were unable to help. I have the insurance, but only for lost or damaged. As it was explained to me...TMobile cannot help me in regard to phone but...if I drop it in the toilet or run over it...the php insurance will cover it (with the 150 deductible) When I signed up for the insurance it was explained to me that it was like an extended warranty. However when I called tech support, I was informed that it was not... Help please

[Q] Top speaker quality in viber

Hi,
I was using my old Galaxy s3 to call & txt fiance using viber in states, now that I have sold it to mazuma mobile I have used viber to call her for the first time on my z2 & I could barely hear her at all on the top speaker & had to put phone on speaker phone just to hear her , normal call quality is pretty good on mobile calls, volume was up full. She could barely hear me as well, I turned off noise cancellation in call settings & she could hear me a bit better but said it was still quiet.
Just wondered if anyone else has experienced this?
Cheers.
Have you tried moving the phone around on your ear? Sounds silly, but because of the placement of the speakers, its not as natural as other phones i've used imo (or maybe its how tall the phone is). I found the same issue at first, then i moved the phone around on my ear until the speaker and my ear lined up right and the sound was normal.
Yeah mate, moving the phone around my ear was first thing I tried, I don't have issues with normal calls but speaking to her on viber it's almost like the speaker volume is set really low & I could barely hear her at all, since I call her in the early hours I would rather not have to put the call on speaker phone.
BanziBaby said:
Yeah mate, moving the phone around my ear was first thing I tried, I don't have issues with normal calls but speaking to her on viber it's almost like the speaker volume is set really low & I could barely hear her at all, since I call her in the early hours I would rather not have to put the call on speaker phone.
Click to expand...
Click to collapse
Ah okay. I did a quick google search and it looks like its hit or miss for some devices, so it might be on their end. This thread has a Viber rep responding in it to the same problem, or at least a couple months ago he was(no real solution, other than reporting it).
http://forum.xda-developers.com/showthread.php?t=2307492
Also there's an app suggestion in there that a member says helped, and another one would be master volume (i think thats the name). I don't really use Viber, so i'm not much help other than that.
Cheers again for the reply mate, have checked that thread out & also posted in it hoping they will still be checking it, checked the apps mentioned in play store & most haven't been updated since 2011, I do think the issue is like you say more on Viber's end as the volume was fine on my now sold Galaxy S3.
Might have to check out Line or similar apps & get her to do the same as Viber is almost unusable due to this, connection quality was excellent all through the call so I think Viber just need to update or optimise it for the Z2.
Same problem man, here is a fix that worked for me, note 3 international version:
http://forum.xda-developers.com/showpost.php?p=54518814&postcount=31

Crackling noise from speakers

I've noticed a strange high pitch cracking noise from the speaker, not far from when you get a phone call or text near a speaker but only for a second and only on playback from Facebook videos playing via chrome and in the same part of the video. Has anyone else noticed this it's not a massive problem but I'm thinking of RMA.
Update: RMA'd the device for other reasons (headphones broke after 2 weeks) but it still persists with the other device so I'm not sure why this is happening
Wait. You RMA'd because of broken headphones, and they gave you a new phone. You sure about that? Also how the hell does warranty include broken headphones?
adsubzero said:
Wait. You RMA'd because of broken headphones, and they gave you a new phone. You sure about that? Also how the hell does warranty include broken headphones?
Click to expand...
Click to collapse
Yeah well kinda, faulty headphones after 15 days so I was in the 30 day replacement period and Carphone Warehouse (LG V30 exclusive) didn't have them in stock in store so couldn't just swap them so they took my phone away and sent me a new unit the next day
I just started have this same issue. It seems to only happen when the phone rings or text. Strange!!!
Same here. It makes nasty annoying popping sounds when my alarm goes off. Except I think it may be the audio files themselves as i did some searching and someone with the exact problem posted that. Testing youtube on max volume and no popping noises. Phew.
If it is happening near a speaker it is called spagnola

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