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Hello all
Just wondering, when in a phone call with the volume turned up 100% on the earpiece does anyone have any scratchy / raspsy feedback during your convo? For me it's enough to notice, but almost not bad enough for me to want to get the phone exchanged... yet.
TIA
you aren't the only one,
http://forum.xda-developers.com/showthread.php?t=963912
Mine was perfect when I picked it up on launch day, but it started having this problem since yesterday. Most likely I'll be exchanging for another after work....
Claus44 said:
you aren't the only one,
http://forum.xda-developers.com/showthread.php?t=963912
Mine was perfect when I picked it up on launch day, but it started having this problem since yesterday. Most likely I'll be exchanging for another after work....
Click to expand...
Click to collapse
Cool, let me know if u still hear it. Its only sometimes for me or if its loud pitched
got it replaced today, no distortion/scratchy sound on the new one. hope it will not happen again on the new phone...
Hi:
I just got my galaxy s2 today. The only and important problem i found so far is the Speaker ( the one we use for calling not music). I keep hearing the electric noise when i make phone calls. the noise disappear if i use the earphone. So, I am sure that something is wrong with the Speaker........
love this phone so much.
Can somebody help?
Thanks a lot!!!
Return the phone for a refund or exchange, the earpiece speaker is broken.
where was this phone purchased?
I bought it from clove
When I turn the volume down a bit the problem is gone.
It only happens when I turn the volume to max or one step from max.
Is that still mean there is a problem with my s2?
Thanks.
Sent from my GT-I9100 using XDA App
Does anybody know how to solve this?
this problem is still there no matter what.
Thanks.
Might be a dumb question but whatever.
Are you connected to edge/2g? Are you next to a computer/wifi router?
Sent from my SGH-T959 using XDA App
NO I am having 3g or H+ from rogers, Canada.
it mast be something to do with the speaker because If i use the earphone the problem is gone.
is it possible that rooting caused it?
root did not cause it, the issue was probably always there. i really wish more people would reply saying if they do or do not have the issue as well, so we know if its common to all SGS2 units, or you just have a specific defect.
As per request..
No I don't have this problem and have used the speakerphone several times.
No problem with my earpiece speaker or my speakerphone
Not here but I do get the headset issue...though that's another thread..
Sent from my Hero using XDA App
awesome, there are some data points. max volume doesnt seem to crackle everyone's speaker, so maybe a bad batch is going around.
My SGS2 ear-peace crackles on max volume pretty badly - sounds like something is rattling inside. If I put it one or two notches below max, the crackling stops.
I also purchased from clove and live in Canada.
I had this issue with a nokia years back. I ordered and replaced the speaker and the problem was solved. It could just be that it was not glued-snapped down properly and this causes it to vibrate. real crackling is caused by a distorted diaphragm in the speaker.
Anywho, I also was wondering if anyone else has this problem.
JF-GINO said:
My SGS2 ear-peace crackles on max volume pretty badly - sounds like something is rattling inside. If I put it one or two notches below max, the crackling stops.
I also purchased from clove and live in Canada.
I had this issue with a nokia years back. I ordered and replaced the speaker and the problem was solved. It could just be that it was not glued-snapped down properly and this causes it to vibrate. real crackling is caused by a distorted diaphragm in the speaker.
Anywho, I also was wondering if anyone else has this problem.
Click to expand...
Click to collapse
I'm afraid to say I noticed this on my phone today. Turned it down a couple of notches & the crackle could no longer be heard. Far from ideal. Will have to check with clove on next steps, and samsung australia on repair cost if done locally.
Yup same problem here. The local samsung service centre technician says there's nothing wrong with the speaker, I guess he's just lazy to look into it.
I'll send it in again to another samsung service centre to have another look.
no problem with my speakers, but sometimes the earpiece sound does seem too low when receiving calls even if i have it on max volume settings
Have the same problem... Like the earspeaker is distorting and vibrating. It starts just when I call somebody, when ringing.... Tomorrow I will take it to hospital
ok I got back my phone from Samsung Service Centre, after a second persuasion they changed the front panel (whole LCD including the front speaker, not sure if the back speaker too, I don't know the structure of the phone).
And now, it's solved!! NO MORE BUZZING when making/receiving calls!
Definitely go ask for an exchange or a change of your panel guys! It's a HARDWARE ISSUE.
I have replaced this phone with another one thinking I may have had a defective unit. Callers report Muffled sound or hard to understand on their end... when I switch to speak it's fine.. and of course Bluetooth is fine. Anyone else have similar reports?
scooby-snack said:
I have replaced this phone with another one thinking I may have had a defective unit. Callers report Muffled sound or hard to understand on their end... when I switch to speak it's fine.. and of course Bluetooth is fine. Anyone else have similar reports?
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Click to collapse
Same here, gets annoying having to repeat myself....
This happened to me once in the month that I've owned my G3, though I use in car bluetooth for 80%-ish of calls. Could have been a phone issue or a network blip, I don't have a large enough data set to draw any conclusions.
Yes, we have issues with call quality when using the phone without bluetooth. Callers report that my voice fades in and out / sounds muffled. I've used it in areas with strong and weak signal strength. Therefore ruling out tower issues.
For one G3, I did a factory reset, unchecked Voice Enhancement and Call Privacy in Settings > Call. It seems to help, but did not "fix" the issue.
--
sunNsnow
I haven't had any issues yet. But I'm sure now that I've said that I'm going to be screaming in to my phone all day tomorrow.... =/
sunNsnow said:
Yes, we have issues with call quality when using the phone without bluetooth. Callers report that my voice fades in and out / sounds muffled. I've used it in areas with strong and weak signal strength. Therefore ruling out tower issues.
For one G3, I did a factory reset, unchecked Voice Enhancement and Call Privacy in Settings > Call. It seems to help, but did not "fix" the issue.
--
sunNsnow
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Click to collapse
Did you have a screen protector on? Say tempered glass? Trying to help a friend problem solve a similar complaint.
Mightycaptain said:
Did you have a screen protector on? Say tempered glass? Trying to help a friend problem solve a similar complaint.
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Click to collapse
We have an anti-glare screen protector (the sticky sheets, not tempered glass).
Verizon is replacing the phone with the most issues since the factory reset only temporarily fixed the call issue. Then the calls degraded the rest of the week. We did not receive the replacement yet, so I have no clue as if it is fixed.
As an aside, the other G3 seems to be doing better with calls. It does fade in and out a little but not to the extent as the one being replaced.
I would try a bluetooth headset. The only caveat is I've had issues with the Jawbone Era but not with my car (go figure). The Jawbone also gave me problems with the Galaxy S3, so it may be a bad combo.
If your right handed like me I find when holding the phone I tend to put my pinky finger under the phone, covering the mic. I now am more aware of my placement.
scooby-snack said:
I have replaced this phone with another one thinking I may have had a defective unit. Callers report Muffled sound or hard to understand on their end... when I switch to speak it's fine.. and of course Bluetooth is fine. Anyone else have similar reports?
Click to expand...
Click to collapse
I had this same problem on my G2 and now my wife is reporting it is happening on my G3. I know the problem but I don't really know how to fix it.
There are 2 microphones on the phone. one on the top and one on the bottom. Whenever I angle the phone against my ear too far and the top mic gets covered slightly, that is when my wife reports that I am muffled.
This would also happen when I would hold the phone against my ear with my shoulder to have both hands free. The top mic got covered slightly and she couldn't hear me.
I don't understand why the top mic affects the sound quality so much, but try it out with someone on the phone and cover the top mic. see if it muffles.
If this keeps happening, just make sure that you aren't covering the top mic and you should be fine.
If anyone finds a software fix to better balance the mics I would love to know about it.
Both my wife and I have had our Verizon G3s for about 2 months and have been dealing with this issue.
At first, we thought it might be the fact that we're on a network extender, and that it was only affecting my wife. That's when I realized it was just that I was using bluetooth and that she was not.
Since then, the problem has happened in nearly every call I've made directly using the handset. I never know when it's going to strike, so I've gotten to the point where I almost do not want to use my phone for actual phone calls anymore.
I absolutely dread calling Verizon. They're going to run my through their idiot algorithm of bs and pretend like they've never heard of this problem before.
I've had at least two people tell me they couldn't understand me. If I talk much louder, they've said that they can hear me again.
LaTropa64 said:
I've had at least two people tell me they couldn't understand me. If I talk much louder, they've said that they can hear me again.
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Click to collapse
Yeah... it's completely unacceptable.
I want to understand the problem before I just blindly return the phone. That doesn't seem to have helped others much....
I'm having similar problems. See this thread:
http://forum.xda-developers.com/verizon-lg-g3/help/complaints-call-quality-t2828905
It seems, at least from very early testing, for me it does not fail using BT.
Also, is this only a Verizon problem?
Anyone else on a different carrier having these problems?
Please see the thread listed above for additional information.
When I hold the phone to my ear with mic by mouth its fine but when I get lazy and pull the mic away from my mouth (30-45 degree angle or so) then they can't hear me too well.
IamPro said:
When I hold the phone to my ear with mic by mouth its fine but when I get lazy and pull the mic away from my mouth (30-45 degree angle or so) then they can't hear me too well.
Click to expand...
Click to collapse
See this thread for an update:
http://forum.xda-developers.com/ver...ints-call-quality-t2828905/page3#post55747378
If you have the bluetooth on and it's unconnected, you will have issues with people hearing you. This is after wasting time with Verizon "technical support" for a month. My solution posted on another thread:
http://forum.xda-developers.com/showpost.php?p=55655465&postcount=13
If you want to leave the bluetooth on, then use the speakerphone on calls. It works, although not practical in public spaces.
This solution is for using the G3 as a phone, without a headset. I'm not a fan of headsets.
The last VZ rep pretty much admitted this is a software issue and had no idea when an update will be issued.
sunNsnow said:
If you have the bluetooth on and it's unconnected, you will have issues with people hearing you. This is after wasting time with Verizon "technical support" for a month. My solution posted on another thread:
http://forum.xda-developers.com/showpost.php?p=55655465&postcount=13
If you want to leave the bluetooth on, then use the speakerphone on calls. It works, although not practical in public spaces.
This solution is for using the G3 as a phone, without a headset. I'm not a fan of headsets.
The last VZ rep pretty much admitted this is a software issue and had no idea when an update will be issued.
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Click to collapse
I don't think we're talking about the same issue. My wife and I both have VZW G3s. My bluetooth is on 100% of the time (out of laziness, as I only use it in the car), but hers is off 100% of the time. We both have the same issue with people saying we sound like we're underwater at times.
God... I wish it were that simple, though. I will try it, just for ****z and giggles.
sunNsnow said:
If you have the bluetooth on and it's unconnected, you will have issues with people hearing you. This is after wasting time with Verizon "technical support" for a month. My solution posted on another thread:
http://forum.xda-developers.com/showpost.php?p=55655465&postcount=13
If you want to leave the bluetooth on, then use the speakerphone on calls. It works, although not practical in public spaces.
This solution is for using the G3 as a phone, without a headset. I'm not a fan of headsets.
The last VZ rep pretty much admitted this is a software issue and had no idea when an update will be issued.
Click to expand...
Click to collapse
I have actually had the problem using the speaker phone as well but NEVER with a BT headset.
As an update, I called Verizon today (BestBuy Phone) and they went through the usual BS which I played along with. Check settings, signal etc. So finally, they asked me to do a factory reset, which is something I had not done since I have a few corporate applications on the device that are highly secure and difficult to re-install.
I balked but VZ said LG won't even talk to me if I hadn't done that and that they have seen this problem where a hard reset fixed it.
So I'll be a monkey's uncle but so far, so good..... I seriously can't believe this will last...
Phone is 100 percent stock with no other applications added.
I made about 10 calls today and only one complained I sounded tinny. Might have been a bad connection though. Ever other call was crystal clear according to people on the other end.
I also had my wife call me from the phone and talk for 20 minutes while I listened using her iPhone.
Again crystal clear.
Is it fixed?
I don't think it will last but I'm giving it another day before installing my applications one at a time.
I doubt anything I'm using mucks with the phone but you never know.
I'll post back in a day or two.
Ok so I am on day 2 after VZ told me to factory reset and I made 26 calls today and only had one person tell me I sounded garbled. I might have gotten lazy and had the phone on say a 30 degree angle from my ear because re-positioning the phone did fix that one.
The factory reset definitely did fix something because prior to it I was getting complaints from like 2/3 or more of my callers. Now it seems much, much better.
I'm still not convinced it's fixed but I did start installing my applications.
Nothing fancy, waze, facebook, Lotus Travler (work). I want to see how it goes today (Thursday) with these applications installed and see if the problems return.
I'll update tomorrow.
I've had less people say they couldn't hear me but one thing I've started to notice on almost all calls now is I hear a little bit of static when people are talking. I'm not sure if this is a common problem or not. I didn't notice it for the first couple weeks I had the phone.
Since my phone is less than a month old, if I complain and call to get a replacement will they send me a refurb?
Has anyone has problem when listening to music using the socket built into the main unit, sometimes whiles listening to music, the sounds seem to move to the left with the left side being louder, not sure if it's the socket or the some problem with the sound chip, but moving the plug of the headset is not the cause of the problem, but you need to pull the plug out and insert back in to get the sound normal.
sometimes just pluging the headphones in also cause the problem.
Yessss! I thought it was my headphones!!!
I have had the exact issue with my G5 also! Exactly as you described it, I had to unplug and replug the headset to get it to go away. I was using Skull Candy Smokin' Buds....you? I actually went out and bought the LG Tone Pro bluetooth headset instead.
jreed3786 said:
I have had the exact issue with my G5 also! Exactly as you described it, I had to unplug and replug the headset to get it to go away. I was using Skull Candy Smokin' Buds....you? I actually went out and bought the LG Tone Pro bluetooth headset instead.
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Click to collapse
I have a few IEM listed in my sig that I use, all expensive ones, so i don't think i will use a BT IEM to replace them, also cable IEM produce better sound for Hi Res sound, I have also found out that you can skip to the next few tracks/files and go back it will go back to normal, but in all case we shouldn't have to do anything to cover up the problem, I think it's a software problem, but my G5 is going back today and i'm getting a new one through a instore 14 day exchange policies.
kms108 said:
I have a few IEM listed in my sig that I use, all expensive ones, so i don't think i will use a BT IEM to replace them, also cable IEM produce better sound for Hi Res sound, I have also found out that you can skip to the next few tracks/files and go back it will go back to normal, but in all case we shouldn't have to do anything to cover up the problem, I think it's a software problem, but my G5 is going back today and i'm getting a new one through a instore 14 day exchange policies.
Click to expand...
Click to collapse
Yeah...But this is the second one I've had that issue on! Coupled with the flaws in the glass on the Titan screens...and the silver I had freezing and not turning on...this quality control is really crap on this phone. And that sucks, because I love this phone more than any Samsung I've had!
jreed3786 said:
Yeah...But this is the second one I've had that issue on! Coupled with the flaws in the glass on the Titan screens...and the silver I had freezing and not turning on...this quality control is really crap on this phone. And that sucks, because I love this phone more than any Samsung I've had!
Click to expand...
Click to collapse
my first had scratches on the silver line on the case, second had a white burn mark in the screen, and can be seen with all colors, this is my third one, not totally perfect, but I have the advantage of checking the unit in store for problems including dead and bright pixels, but the sound problem was only noticed a few days ago and I thought it was my IEM, but it happened a few times, I should have my B&O unit soon, but this problem should happen whether its hardware or software wise.
I just had an issue with the FM Radio - it kept saying headphones not plugged in! I pull them out plug them back in, and it was OK again! I am using my G4 headphones too so even the same make!! I hope I don't need to return it GRRRR
@jreed3786
I got a replacment phone yesterday, at first I though it ok on this unit, but the problem is there and it's on they same song file, therefore I think the DAC actually can detect this problem that may be it related to the actual file, could be a bad conversion causing the phone to perform like this.
that being said, I have a DSD file that starts to buzz when it reached the end of the song, it happens on the V10 and now the G5, and the time length on the file shows like -9206:-30, whiles played on other units it's ok.
You guys didn't push it in all the way. G5 for some reason has a lot of resistance on the port. I had same experience until I noticed the gap and decided to give it little more force. It clicks in hard and didn't have any issue after that
Sent from my LG-H820 using XDA-Developers mobile app
pigowar said:
You guys didn't push it in all the way. G5 for some reason has a lot of resistance on the port. I had same experience until I noticed the gap and decided to give it little more force. It clicks in hard and didn't have any issue after that
Sent from my LG-H820 using XDA-Developers mobile app
Click to expand...
Click to collapse
I know how to plug the headphone plug in, it's not that issue, it's more like a compatibility issue, I have comfirmed this myself numerous time.
Headphone jack issue and more
So I've also suffered from the issue with my headphones plugged in. My left channel is quiet and my right is loud. On one occasion the left channel crackled and completely died. Unplugging and plugging back in my headphones causes the phone software to correct itself. This happens at least every other day. Then, my phone became sluggish a couple days ago and started to freeze and suffer random restarts until last night when it froze and entered a bootloop on the startup screen. I pulled the battery and let it sit for a while and plugged it back in and it entered the OS but was sluggish. This morning I attempted to use messenger and it froze again and entered another bootloop and then died. I took it back to T-Mobile and I've only had it 18 days. They took it back under their 20 grace period and I now have my second G5. This same issue was prevalent in the G4 and LG has recognized that issue. I hope I'm not in for another letdown on this second phone. I just divorced Motorola... Where to next?
kms108 said:
I know how to plug the headphone plug in, it's not that issue, it's more like a compatibility issue, I have comfirmed this myself numerous time.
Click to expand...
Click to collapse
Not implying you don't know how. Just saying G5 has port that is tight. No pun intended.
Sent from my LG-H820 using XDA-Developers mobile app
pigowar said:
Not implying you don't know how. Just saying G5 has port that is tight. No pun intended.
Sent from my LG-H820 using XDA-Developers mobile app
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Click to collapse
that's ok, i didn't mean't for that either, but may be it stood out too much, I apologize for that, the actual issue is compatibility with the music file and the DAC, sometimes the dac can get really sensitive and pickup minor errors in the files to cause these problems, previously the few files that had the problem has been removed from the phone, no problem since.
krisbmeyer said:
So I've also suffered from the issue with my headphones plugged in. My left channel is quiet and my right is loud. On one occasion the left channel crackled and completely died. Unplugging and plugging back in my headphones causes the phone software to correct itself. This happens at least every other day. Then, my phone became sluggish a couple days ago and started to freeze and suffer random restarts until last night when it froze and entered a bootloop on the startup screen. I pulled the battery and let it sit for a while and plugged it back in and it entered the OS but was sluggish. This morning I attempted to use messenger and it froze again and entered another bootloop and then died. I took it back to T-Mobile and I've only had it 18 days. They took it back under their 20 grace period and I now have my second G5. This same issue was prevalent in the G4 and LG has recognized that issue. I hope I'm not in for another letdown on this second phone. I just divorced Motorola... Where to next?
Click to expand...
Click to collapse
I think your problem is a different one altogether, so is the second unit ok.
kms108 said:
I think your problem is a different one altogether, so is the second unit ok.
Click to expand...
Click to collapse
So the audio issue I was having is the same as the other posters on this forum. One channel with a low level and the other with a normal level and then having to unplug the audio cable to reset it. However, the ultimate failure of the phone is not. I was sharing with everyone what happened to mine and perhaps I should have started a new thread with that issue alone? I haven't had my second phone for even 24 hours yest so only time will tell and I will post and findings related to the audio here. I use my headphones during the work week so that is when I will know for sure.
krisbmeyer said:
So the audio issue I was having is the same as the other posters on this forum. One channel with a low level and the other with a normal level and then having to unplug the audio cable to reset it. However, the ultimate failure of the phone is not. I was sharing with everyone what happened to mine and perhaps I should have started a new thread with that issue alone? I haven't had my second phone for even 24 hours yest so only time will tell and I will post and findings related to the audio here. I use my headphones during the work week so that is when I will know for sure.
Click to expand...
Click to collapse
Hope you get a good unit, I've been through like 9 units, thats includes instore checking and two units I took home, the second unit I have now without any problem.
all sorts of problem, not just the sound.
kms108 said:
that's ok, i didn't mean't for that either, but may be it stood out too much, I apologize for that, the actual issue is compatibility with the music file and the DAC, sometimes the dac can get really sensitive and pickup minor errors in the files to cause these problems, previously the few files that had the problem has been removed from the phone, no problem since.
Click to expand...
Click to collapse
Hmm. Very interesting. Thanks for the info. I did see many complaints with DAC on G5.
Sent from my LG-H820 using XDA-Developers mobile app
Exact same thing happening to me, will pan most of the sound over to one side making one ear quite loud and the other quiet. I find if I pause, switch to another app, than back to whatever music app I was using it usually resolves the issue. Hoping the B&O module helps but doubtful considering this seems software related. I'll probably just deal with it this way.
I have the Same issue via aux. Restarting Poweramp mostly helps
Sent from my LG-H850 using XDA Labs
I bought it yesterday
Headphone jack is very very loose. I tried to different earphones.whenever i touch headphone jack headphone gets disconnected. Any one with this issue
Only problem with mic enabled headphones
Same problem though my normal headphones work fine. When i use my headphones with a mic it only plays the right channel. I have not always had this problem but seems to be lasting a lot longer today. Normally fixed itself in 30 seconds but has yet to. I tried restarting phone with headphones in, then again with them unplugged. Havent found a solution. Does the B&O module work?
Hello everyone,
I recently got my LGV30, about 2 days ago, brand new, but from a 3rd party seller, and I noticed a very minor poping or "crackling" -- I'd like to call it more of a microcrackle than anything -- issue with the audio that happens . Specifically, when I open up the google browser, and hit the microphone icon on the search bar, about once every 10 or so times (its honestly random) I hear a micro pop or crackle in my speaker, for literally 1/4th of a second, then everything works like normal. It either happens right before the "beep" sound when the microphone icon is pushed, or just after the "beep" after it has been used, or both. It happens more often before I'm going to say something, or immediately after I'm done speaking as it types out what I said. Again, this is a very small "pop" the "ding" sound from pressing the mic still works, it just sounds a tiny bit distorted when first pressing it. Similarly, when using Gboard, and trying speech to text on the Messenger app, I hear the damn microcrackle again.
Here's the crazy thing though, I have ran about 5-6 videos on youtube that are supposed to be speaker tests (high and low frequency noise), everything sounds great. I have listened to over 10 hours of video/music and only once noticed a tiny bit of crackling, but honestly It was so quick that I'm not really sure if it wasn't just the song playing. I also have not noticed it with headphones but will continue to test this. I also picked up another android phone I had years ago, the Moto G4 Play, and tried to replicate the issue, to my surprise, my MotoG4 play has a similar issue, but its significantly more quiet than my LG. In the Moto's case, I press the microphone icon on the keyboard and I hear more of a "buzzing" sound immediately after, then, once I stop talking and hear the closing "beep" of the microphone, again, the buzzing sound. Much quieter, and likely why I never noticed it at all when using that device.
I'm just wondering if you all think this is a software issue, or a hardware issue? I have made several phone calls, people say I sound good, and I can hear them fine. I feel like something is happening when I press that button, as it doens't happen at ANY OTHER time when using audio. I'm thinking it might be the microphone "poping" itself awake? Maybe? I don't really know how this works.
Should I go through the trouble of returning the phone over this, or trying to get an exchange? It wouldn't be easy, since I bought the phone brand new off Ebay, and would need to contact seller (has 30 day money back guarantee).
Please let me know.
Thanks!